Hotel Metropolitan Marunouchi

1-7-12 Marunouchi, Chiyoda-ku , Tokyo Station, Tokyo, Japan, 100-0005 - See map
4-star Hotel
Free Wi-Fi
8.5
Excellent
/10
(1,267 reviews)See what guests said
View16
Housekeeping15
Shops5
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Hotel Metropolitan Marunouchi

"Excellent and convenient location close to transportation hub, eateries, and even hands-free travel outlet."

Gerardine - December 10, 2019

No-view 1 Double - Non-Smoking - Bed Hotel Metropolitan Marunouchi
Lobby Hotel Metropolitan Marunouchi
Fitness center Hotel Metropolitan Marunouchi
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Wellness activities
Workout and Leisure
Property highlightsRead all 1,267 reviews
Exceptional reputation
Recommended by 92% of guests
Exceptional cleanliness
9.1 rating for cleanliness
Excellent service
8.6 rating for service
Excellent comfort
8.4 room quality and comfort

The rooms are small but clean and the breakfast buffet offers a wide variety of both Asian and Western offerings.

Richard | March 8, 2020

Location of HMM is ideal as it's located adjacent to the Tokyo Station.

Richard | March 8, 2020

  • 290 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money7.8
Distance to city center0km
Location rating9.4
Nearest airportHaneda Airport (HND)
Distance to airport15.4 km

Rooms available at Hotel Metropolitan Marunouchi

8.4
Excellent
Room comfort & quality
Executive Twin Room - Non-Smoking
Executive Twin Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Corner King Room - Non-Smoking
Corner King Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
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1 Double Non Smoking
1 Double Non Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Triple Room - Non-Smoking
Triple Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
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Deluxe Twin Room - Non-Smoking
Deluxe Twin Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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1 King Non Smoking
1 King Non Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Train View Twin Room - Non-Smoking
Train View Twin Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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1 Queen Superior Non-Smoking
1 Queen Superior Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Train View Queen Room - Non-Smoking
Train View Queen Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Twin Room - Non-Smoking
Twin Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Hotel Metropolitan Marunouchi?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Metropolitan Marunouchi?

For those who wish to drive their own cars, Hotel Metropolitan Marunouchi has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hotel Metropolitan Marunouchi?

Hotel Metropolitan Marunouchi does permit smoking in some areas and is not 100% smoke-free.

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What people love about Hotel Metropolitan Marunouchi

  • 9.6
    Exceptional

    "Thoroughly enjoyed my stay save for a few small hiccups."

    Chuan

    |

    March 1, 2018

  • 8.4
    Excellent

    "The views are good as the hotel is at 27th-30+th floors."

    Xiu S.

    |

    May 22, 2019

  • 8.4
    Excellent
    Location

    "Location is very good right next to Tokyo station."

    Xiu S.

    |

    May 22, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Location score
9.4/10
Cleanliness score
9.1/10
Room comfort score
8.4/10
Couples review score
8.7/10
Better than
99
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Better than
95
%
of Tokyo properties
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Overall rating:
8.5
Excellent
1,283 reviews
Cleanliness
9.1
Facilities
8.0
Location
9.4
Read all reviews >
What travelers say they love:
We loved the location which is fantastic for travellers usin...
Teck D. from Singapore
Group
More about Hotel Metropolitan Marunouchi

More about Hotel Metropolitan Marunouchi

Conveniently located, yet isolated enough from the bustling city, this accommodation is adjacent to the JR Tokyo Station. It's approximately 30 minutes from the Haneda Airport via the Tokyo Monorail. Offering easy access to local attractions and company headquarters, all guests can benefit from its ideal location. The hotel features a modern interior and the latest facilities equipped in each room. There are meeting rooms and an on-site restaurant available for further comfort. If you’re looking for a special and unique experience, look no further than Hotel Metropolitan Marunouchi.

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Most talked about facilities

Housekeeping
18 mentions
Breakfast
13 mentions
Internet
6 mentions
View
6 mentions

What they offer

8.8
Excellent

"Right in the heart of the best part of town all amenities we..."

Mark

|

October 12, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

TENQOO
Cuisine:French
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Metropolitan Marunouchi from real guests

Overall rating
8.5
Excellent
From 1283 reviews
9.4Location
9.0Cleanliness
8.6Service
Agoda Reviews (597)Booking.com Reviews (670)
Rating via Agoda8.5
/
10
Cleanliness9.1
Facilities8.0
Location9.4
Room comfort and quality8.4
Service8.6
Value for money7.8
High score for Tokyo
Rating
9+ Exceptional (108)
8-9 Excellent (104)
7-8 Very Good (83)
6-7 Good (21)
<6 Below Expectation (22)
Time of the year
Mar - May (92)
Jun - Aug (67)
Sep - Nov (73)
Dec - Feb (106)
Don't miss out!Popular destination! Properties in Tokyo are being booked every minute!
All guests (597)
All room types
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Show reviews that mention 

Showing 338 verified guest comments
12345
8.4
Excellent
Xiu from Singapore
Family with young children
Triple Room - Non-Smoking
Stayed 2 nights in May 2019

Best for business travellers”

Location is very good right next to Tokyo station. The views are good as the hotel is at 27th-30+th floors. My family of 3 stayed in a triple share room, it was very very small, limited walking space. But thats typical of downtown Tokyo.

Reviewed May 22, 2019
8.8
Excellent
Anke from Hong Kong
Business traveler
Queen Room - Non-Smoking
Stayed 1 night in May 2019

Modern hotel with nice views at great location”

The hotel is right on top of Tokyo Station, so very convenient. It occupies the top floors of an office building, so great views from the rooms. Rooms are typically small, but comfortable bed and great staff.

Reviewed May 08, 2019
8.4
Excellent
Jacqueline from Spain
Couple
No-view 1 Double - Non-Smoking
Stayed 1 night in April 2019

Ideal location right next to Tokyo station”

We chose this hotel for our last night for fast and easy travel back to the airport. It ticked all the boxes and although the rooms were a lot smaller than expected, they were lovely and clean and perfect for the occasion.

Reviewed April 17, 2019
9.6
Exceptional
Anthony from United States
Couple
1 Queen Superior Non-Smoking
Stayed 2 nights in April 2019

Perfect location for beginning or end of a Japan trip”

Great view from the rooms over the Tokyo Station area. This was the perfect hotel for the beginning and end of our two week trip. Being so close to the station means not having to trudge luggage around the streets or trying to squeeze onto local trains.

Reviewed April 07, 2019
9.6
Exceptional
Gabriela from United States
Business traveler
Triple Room - Non-Smoking
Stayed 2 nights in June 2019

excellent location”

We stayed at the Metropolitan for 4 nights (conference), it's right across the street from the Sendai train station, where you can find all sort of amazing and affordable places to eat. There are 2-3 shopping malls if you are interested in shopping. Breakfast was included and it was ok. The room was clean, maybe a little bit outdated, but we don't care. The one thing that seems to be the norm in Japan is hard mattresses and even harder pillows... but we had that problem in all the Japanese hotels we stayed. The hotel has 3 restaurants, we didn't go, but they seem nice.

Reviewed June 19, 2019
8.8
Excellent
JIEQIONG from China
Couple
1 Queen Superior Non-Smoking
Stayed 1 night in June 2019

Good location ”

Location is very good, just next to Tokyo JR Station, it’s very convenient if you are traveling by JR to the other cities. The room is not so spacious, the tub seemed to be blocked after I washed my hair. Think it must not to be cleaned for a while.

Reviewed June 08, 2019
9.6
Exceptional
David from United States
Business traveler
Semi-Double Room
Stayed 2 nights in May 2019

Exceptional views and well designed hotel”

The lobby is on the 27th floor so the rooms have fantastic views of the central Tokyo area. The hotel is just outside the northeast exit of Tokyo Station. Rooms are very well appointed and comfortable. There’s very little noise in the rooms despite the proximity to the train station. The staff is extremely helpful and friendly. The only drawback is that the “fitness center” is just two treadmills, an elliptical trainer and a recumbent bike. There’s no weight equipment or even floor space for a body weight workout.

Reviewed May 27, 2019
9.6
Exceptional
Michael
Business traveler
Train View Queen Room - Non-Smoking
Stayed 2 nights in April 2019

Meeting with customer in Japan”

Beautiful room. Small but very luxurious. Loved big window natural light in bathroom. Price is high only downside. Would prefer something more under 300 JPY with breakfast as cost so I can justify to boss

Reviewed April 13, 2019
9.2
Exceptional
Sean from United States
Business traveler
Semi-Double Bed Non Smoking
Stayed 1 night in March 2018

Excellent stopover between Kyoto and Tokyo Airport”

We stayed here one night between time in Kyoto and a return flight out of Tokyo airport. The hotel is right above the central train station. The room was pretty snug, even by Tokyo standards, but the location cannot be beat - short walk to imperial gardens and great shopping. Also, the room service breakfast was great value and very filling.

Reviewed March 03, 2019
8.0
Excellent
Wong from Singapore
Family with young children
1 King Non Smoking
Stayed 3 nights in June 2019

Good location and friendly staff”

Nil

Reviewed June 15, 2019
8.0
Excellent
Boey from Singapore
Couple
No-view 1 Double - Non-Smoking
Stayed 3 nights in May 2019

Very good”

Hotel location was near nibombashi exit. Can walk from kitchen street. There is convenience store near the hotel. Lobbby is located at level 27. Room is cosy and I love the bed.

Reviewed May 25, 2019
8.0
Excellent
Ming from Singapore
Business traveler
Train View Twin Room - Non-Smoking
Stayed 3 nights in May 2019

Great customer service, great location”

Great customer service especially Ms Tatsuya Kamiya for rendering help in the middle of the night! Super comfortable bed.

Reviewed May 16, 2019
8.0
Excellent
Joyce from Singapore
Group
Triple Room - Non-Smoking
Stayed 2 nights in May 2018

Very good”

Booked a triple room, kind of small as they just put an extra bed into a twin room. Just next to the Tokyo station so location is prime. Lobby is located at the 27th floor, so have change a separate lift to get to the lobby then to the room. But overall a comfortable stay.

Reviewed June 12, 2018
9.6
Exceptional
Sony from Indonesia
Family with young children
Twin Room - Non-Smoking
Stayed 2 nights in January 2017

Nice, Comfortable, and Strategic Location”

Room was worth value for the money as we traveling with two (2) young children. The room size is about enough. Staffs were really helpful and good services, also we were allowed to have an earlier check in at that time which makes it more comfortable to let us put our luggage and other things prior to go around Tokyo.

Reviewed January 19, 2017
10.0
Exceptional
HuiYun from Singapore
Family with young children
Twin Room - Non-Smoking
Stayed 1 night in November 2016

Excellent”

Great location. Tokyo station is just next door. Clean and modern hotel. We had a great time staying there. We were so lucky get upgraded to deluxe room without extra charge. Will definitely stay in this hotel again if come to Tokyo

Reviewed December 01, 2016
9.6
Exceptional
Nat from Thailand
Couple
Corner King Room - Non-Smoking
Stayed 2 nights in October 2016

loved it!”

one of the most convenient places for staying in tokyo. we were going to osaka afterwards, so this place was perfect because it's right next to tokyo station. we didn't have to go through the hassle of moving our stuff across different stations to get to the shinkansen to osaka.

Reviewed November 02, 2016
9.6
Exceptional
Nat from Thailand
Group
1 King Non Smoking
Stayed 2 nights in October 2016

great overall hotel with very convenient location”

we stayed in a corner room - great view of the city. and the hotel was right in front of the north yaesu gate of tokyo station, so it was very convenient for getting around. highly recommended. the only downside is that breakfast is not included, and the gym is very small.

Reviewed November 02, 2016
9.0
Exceptional
Kum from Singapore
Couple
Corner King Room - Non-Smoking
Stayed 1 night in January 2016

Fantastic Stay”

Location, view and spacious!!

very unforgettable experience with a 180 degree view of Tokyo City View!! Location is very centralized as it is next to the Tokyo Main Station. Highly recommended for last night stay before leaving for airporte! Hotel room is really spacious and staff are very helpful and accommodating!! Will definitely stay back at this hotel for my next Japan trip!!

Reviewed March 15, 2016
8.7
Excellent
Goh from Singapore
Family with teens
1 Queen Superior Non-Smoking
Stayed 1 night in December 2015

New and superb location”

Location, modern, highrise

Very new and classy. Lots of privacy as lobby is on the 27th floor. Superb location at the North end of Tokyo station with sheltered link to the subway, shinkansen, Nex and basement shopping. But rooms are quite small and cramp. Frontline staff is not able to speak English well enough, compared to other 4-stars hotel in Tokyo.

Reviewed January 01, 2016
9.3
Exceptional
Boon from Singapore
Couple
1 Double Non Smoking
Stayed 4 nights in August 2013

Great hotel with extremely helpful staff ”

Staff who went beyond mile to help

During my stay, at one night at around 12 midnight, I accidentally dropped my ear ring into the sink. Called the front desk and they came to check. Went off to retrieve tools to open up the bottom of sink, but couldn't locate my ear ring. The next day, we went out and came back in the afternoon. Frontdesk left a message for me regarding the ear ring. They said they found it. So I realised that they actually dismantle the entire toilet system to locate the ear ring. I am really impressed with their service and care for their customers. Thumbs up!

Reviewed April 13, 2014
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