8.8

Excellent
/10
(663 reviews)See what guests said
Highly rated by guests – 88% would recommend
Shops4
Housekeeping4
Breakfast1
See map

9.6

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Sendai Station 200 m
Sunmall Ichibancho 780 m
Jozenji-dori Avenue 1.1 km
Sendai Mediatheque 1.5 km
Zuihoden 1.6 km
Rakuten Seimei Park Miyagi 1.9 km
Sendaijo Ato 2.3 km
Osaki Hachiman Shrine 3.5 km
Sendai Uminomori Aquarium 8.8 km
Nikka Whisky Sendai Factory Miyagikyo Distillery 20.9 km
Nearby landmarks
Saito Eye Clinic 40 m
Aobayama Station (Loople Sendai) 60 m
S-PAL Sendai Main Building Souvenir street on the first basement floor 70 m
Aoya 110 m
EBeanS 120 m
S-Pal Sendai 170 m
Rakuten Eagles Goods Shop, Sendai Station 170 m
Kikusuian 180 m
Kisuke JR Sendai Station 180 m
Michinoeki 180 m
Hotel Metropolitan Sendai

"Had an upgrade and very happy with our stay"

Peter - April 19, 2019
Deluxe Twin Room - Non-Smoking Hotel Metropolitan Sendai
Lobby Hotel Metropolitan Sendai
Interior view Hotel Metropolitan Sendai
See all 60 photos
Removed from saved list
Free Wi-Fi
2021

Hotel Metropolitan Sendai

1-1-1, Chuo, Aoba-ku, Sendai-shi, Sendai, Sendai, Japan, 980-8477 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Sendai Station
Within 200 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
  • 190 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in Sendai every 3 minutes on Agoda.com
Value for money8.4
Distance to city center0.1km
Location rating9.6

Rooms available at Hotel Metropolitan Sendai

Excellent
Room comfort & quality
8.6
Semi-Double Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Semi-Double Room Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
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Deluxe Double Room - Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
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Deluxe Double Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
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Deluxe Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 single beds
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Standard Twin Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Standard Twin Room - Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Royal Suite
...
  • Room size: 110 m²/1184 ft²
  • Shower and bathtub
  • 2 double beds
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Deluxe Twin Room - Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Keyaki Japanese Style Suite - Smoking
...
  • Room size: 96 m²/1033 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Metropolitan Sendai?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Metropolitan Sendai?

For those who wish to drive their own cars, Hotel Metropolitan Sendai has a car park right on site for maximum convenience. Parking is available for a fee of 1200 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sendai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Metropolitan Sendai?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Metropolitan Sendai. Western breakfast is available for guests. There's an additional charge of 2500 JPY for adults and 2500 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Metropolitan Sendai?

Hotel Metropolitan Sendai features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Metropolitan Sendai?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Metropolitan Sendai. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hotel Metropolitan Sendai?

On-site venues and convenient event services make Hotel Metropolitan Sendai an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Metropolitan Sendai?

Hotel Metropolitan Sendai does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Metropolitan Sendai?

The closest train, metro, or bus station to Hotel Metropolitan Sendai is Kisuke JR Sendai Station, 180 m away.

What restaurants are nearby Hotel Metropolitan Sendai?

Restaurants including Chinese Cuisine Touri Hotel Metropolitan Sendai, Restaurant & Cafe Serenity and Steak House Iseya are popular in Hotel Metropolitan Sendai’s neighborhood which is known as Sendai.

What popular shopping places are close to Hotel Metropolitan Sendai?

Shopping options in Hotel Metropolitan Sendai’s Sendai neighborhood include Mitsui Outlet Park Sendai Port, Sendai Asaichi and S-Pal Sendai.

What are popular attractions near Hotel Metropolitan Sendai?

Hotel Metropolitan Sendai’s location in the Sendai neighborhood makes it close to famous attractions including Sendaijo Ato, Sendai Station and Zuihoden.

What popular natural sightseeing spots are close to Hotel Metropolitan Sendai?

Hotel Metropolitan Sendai’s nearby natural sights include Akiu Fall, Midorigaoka Community Center and Taihakusan Nature Observation Forest located in the same Sendai area.

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Explore the neighborhood

What people love about Hotel Metropolitan Sendai

  • 9.6

    Exceptional
    Bathroom

    "Large restroom and great facilities."

    XIWEN

    |

    December 1, 2018

  • 10.0

    Exceptional
    Staff 

    "Staff service was also excellent."

    Osamu

    |

    October 18, 2018

  • 9.2

    Exceptional

    "overall it was worth the money."

    Nanako

    |

    November 12, 2019

Property ranking|Compared to 263 Sendai properties
See all rankings
Location score
9.7/10
Room size
47 sqm.
Cleanliness score
9/10
Service score
9/10
Better than
98
%
of Sendai properties
Bigger than
98
%
of Sendai properties
Better than
91
%
of Sendai properties
Better than
90
%
of Sendai properties
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Overall rating:

8.8

Excellent
663 reviews
Cleanliness
8.9
Facilities
8.4
Location
9.6
Read all reviews >
What travelers say they love:
the experience was generally positive.
Nadiah from Singapore
Couple
More about Hotel Metropolitan Sendai

More about Hotel Metropolitan Sendai

Located near several well-known venues, this fully-equipped hotel in Sendai is suitable for corporate or leisure travelers. Journey out of the hotel’s surrounding area and visit nearby attractions like the Rinno-ji, Sendai Mediatheque, and Nishi-Park. Enjoy fresh pastries and espresso from the coffee shop, and later, dine on Japanese or Chinese cuisine at the Hayase Restaurant or Tohri Restaurant. After a long day of sightseeing, stop by the sauna and salon and pamper yourself. The hotel also features a fitness center, medical services, and business facilities to help guests have a convenient and pleasurable stay while in Sendai. Book your room now at Metropolitan Sendai Hotel via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.

Show less
Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

5 mentions

Food & Dining

3 mentions

Breakfast

1 mention

Check in/Check Out

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Individually-wrapped food options
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Chapel
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shrine
  • Smoking area
  • Wheelchair accessible

For the kids

  • Family room

Access

  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Restaurant & Café Serenity

  • Cuisine: European, French, Italian
  • Menu: Buffet, A-la-carte

Japanese Restaurant HAYASE

  • Cuisine: Japanese
  • Menu: Buffet
Location
1-1-1, Chuo, Aoba-ku, Sendai-shi, Sendai, Sendai, Japan, 980-8477
Exceptional
Location

9.6

What's nearby

Popular landmarks

  • Sendai Station
    200 m
  • Sunmall Ichibancho
    780 m
  • Jozenji-dori Avenue
    1.1 km
  • Sendai Mediatheque
    1.5 km
  • Zuihoden
    1.6 km
  • Rakuten Seimei Park Miyagi
    1.9 km
  • Sendaijo Ato
    2.3 km
  • Osaki Hachiman Shrine
    3.5 km
  • Sendai Uminomori Aquarium
    8.8 km
  • Nikka Whisky Sendai Factory Miyagikyo Distillery
    20.9 km

Nearby landmarks

  • Saito Eye Clinic
    40 m
  • Aobayama Station (Loople Sendai)
    60 m
  • S-PAL Sendai Main Building Souvenir street on the first basement floor
    70 m
  • Aoya
    110 m
  • EBeanS
    120 m
  • S-Pal Sendai
    170 m
  • Rakuten Eagles Goods Shop, Sendai Station
    170 m
  • Kikusuian
    180 m
  • Kisuke JR Sendai Station
    180 m
  • Michinoeki
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)2500 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors21
  • Number of restaurants3
  • Number of rooms 295
  • Room voltage100
  • Year property opened1988
  • Most recent renovation2010

Parking

  • Daily parking fee1200 JPY

Reviews of Hotel Metropolitan Sendai from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness8.9
Facilities8.4
Location9.6
Room comfort and quality8.6
Service9.0
Value for money8.4
High score for Sendai
Rating
9+ Exceptional (113)
8-9 Excellent (38)
7-8 Very Good (43)
6-7 Good (12)
<6 Below Expectation (9)
Time of the year
Mar - May (50)
Jun - Aug (49)
Sep - Nov (55)
Dec - Feb (61)
Don't miss out!Users are booking a place in Sendai every 3 minutes on Agoda.com
All guests (663)
All room types
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Show reviews that mention 

Showing 215 verified guest comments
12345
10.0
Exceptional
Osamu from Japan
Solo traveler
Semi-Double Room - Smoking
Stayed 1 night in October 2018

Best location, clean room, kind staff”

Hotel Metropolitan Sendai is located next to the Sendai station, closer to any other hotel. Its room is clean, and sufficient spece for single occupancy. Staff service was also excellent.

Reviewed October 18, 2018

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10.0
Exceptional
Juzain from Singapore
Couple
Economy Twin Smoking
Stayed 1 night in December 2018

Super convenient and well worth the money”

Well what can I say about the location, it is right on top of the bus terminal and beside the station. Really convenient. I stated it is value for money because you cannot beat this location, there is another Metropolitan Hotel but it is more expensive, albeit more up market. This is my second time travelling to Sendai so I was very happy to stay so near the station.

Reviewed February 10, 2019

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9.2
Exceptional
Francis from United States
Couple
Executive Single Room Non-Smoking
Stayed 1 night in September 2018

Good quality hotel in a good location”

Stayed one night on a last minute booking that was necessary because another hotel had to cancel on us. We were happy to be able to get a room. The hotel is good quality. Room was small but that is to be expected in Japan. Staff was great. Location, adjacent to the JR station, makes it easy to explore Sendai or go on excursions. We have no complaints...a solid choice in Sendai.

Reviewed September 15, 2018

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9.6
Exceptional
Sarah from Australia
Couple
Semi-Double Room Non-Smoking
Stayed 1 night in April 2018

Very convenient location, comfortable stay”

I booked a small double room and there was a good space for the two of us. The location is very convenient, walk out of the train station and you can see it right there! It’s an older hotel but clean and comfortable. I would stay here again if I went to Sendai, but I probably wouldn’t return to Sendai over other Japanese cities.

Reviewed May 14, 2018

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9.7
Exceptional
gao from China
Family with young children
Deluxe Double Room - Non-Smoking
Stayed 2 nights in January 2012

great location, very friendly staff.”

room is quite big in Japan.

the hotel is located next the sendai station. you can access the station, and shopping center inside. staff is very very friendly. the room consider quite big in japan. it is only japanese hotel that we've stayed offer english news paper. very good experience after all.

Reviewed February 04, 2012

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9.0
Exceptional
Pan from Malaysia
Couple
Semi-Double Room - Smoking
Stayed 2 nights in February 2011

Great location, lovely rooms and good service”

Location

I love the hotel very much due to the good location which is next to Sendai Station. The hotel is clean and the room looks new with good maintenance. Everything is perfect except there is no public bath.

Reviewed March 05, 2011

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10.0
Exceptional
Aleksandar from Serbia
Solo traveler
Executive Single Room Non-Smoking
Stayed 1 night in May 2018

Exceptional”

A very good hotel, clean room, excellent staff. Especially liked the Japanese-style breakfast option. Perfect location for staying in Sendai, and for exploring the north of the island.

Reviewed June 06, 2018

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10.0
Exceptional
JEONGHUN
Business traveler
Stayed 2 nights in January 2011

One of the Great Hotel”

Reasnoable price, warm temperature, kindness of clerk, Cleaness. Excellent.
There is no weakness to tell. Everything is perferct!

for business, i stayed several hotels in several countries, europe & america. but i was not satisfied with their rooms and service compared to the price. specially the price of hotel in europe is rediculosly high, but their service, room, cleaness is not such a great. but here was different. everything was perfect. actually i didn't expect excellent service and big size room in japan. but this hotel made me change my mind. visit here. then you know what i mean. most important thing is the cost is not high. very reasonable!

Reviewed January 17, 2011

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9.2
Exceptional
WEI from Malaysia
Group
Standard Triple Room - Non-Smoking
Stayed 1 night in January 2020

Just beside JR Sendai station”

Location is excellent if you need to have early morning travel, the hotel just beside the JR Sendai station You can take subway to Aoba dori ichibancho if you feel too far away to walk.

Reviewed January 22, 2020

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Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit. manager

Responded September 25, 2020
Hotel Metropolitan Sendai
9.3
Exceptional
David from Australia
Couple
Stayed 1 night in January 2013

Great hotel, close to railway station”

Close to railway, very friendly staff

We had an awesome time in Sendai and the staff at this hotel helped make it happen. They were very friendly and helpful and the hotel was exceptionally comfortable.

Reviewed February 08, 2013

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10.0
Exceptional
Kiat from Singapore
Couple
Stayed 2 nights in October 2017

Extremely helpful staff, easy accessibility to nearby shopping, and food and nearby Sendai station. ”

The overhead walkway and underground passages are connected yo hotel, plus Sendai station is next door connected to shinkansen and local trains

Reviewed October 27, 2017

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9.2
Exceptional
leung from China
Couple
Semi-Double Room Non-Smoking
Stayed 1 night in December 2018

Good Hotel in Sendai”

this hotel is very convenience for us. It is a great hotel. I will prefer to stay this hotel if next travel trip in Sendai

Reviewed December 27, 2018

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10.0
Exceptional
Cheerio from Hong Kong SAR, China
Solo traveler
Budget Single Room Non-Smoking
Stayed 1 night in February 2019

Exceptional”

great location just right next to the JR station, the staff are friendly and helpful, the room is comfortable too, if i am coming back to Sendai this is definitely my first choice.

Reviewed February 07, 2019

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8.0
Excellent
TANG from Hong Kong SAR, China
Business traveler
Stayed 1 night in November 2012

Very very good location from Sendai Train Station”

Good location, service also good

Just 3 mins walk from Sendai Train Station. The room size is ok. We were assigned to higher floors so the view is quite nice, too. The receptionist are helpful and with smile all the time. One of the two hotels to be chosen if stay in Sendai.

Reviewed February 23, 2013

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8.3
Excellent
Ian from United Kingdom
Couple
Stayed 1 night in September 2012

Clean hotel in a great location.”

Heard of Sendai

I enjoyed one night here. The hotel is connected to Sendai station and very easy to find. It is very high quality and has an upmarket feel. The front reception staff were polite and helpful. Perfect location really to enjoy a day shopping or some drinks in the evening. I would stay here again!

Reviewed September 25, 2012

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9.6
Exceptional
XIWEN from China
Solo traveler
UNIVERSAL Twin Room Smoking
Stayed 1 night in November 2018

Great Location”

Fantastic location and connected to Sendai Station. Large restroom and great facilities.

Reviewed December 01, 2018

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8.8
Excellent
Sock from Singapore
Business traveler
Single Non Smoking
Stayed 3 nights in November 2017

Excellent”

I stayed 3 nights. The second day when I returned to hotel, found a card from housekeeping stating that they were unable to do housekeeping due to fact that someone was in the room, which is impossible as I was travelling alone and left the hotel at 730am and only went back at 830pm. Highlighted to the reception, but seems like they don't understand what I mean. I suspected that someone went into my room to rest while I was not around actually. Nothing was lost though.

Reviewed November 20, 2017

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8.0
Excellent
weisheng from Taiwan
Business traveler
Standard Twin Room - Non-Smoking
Stayed 3 nights in May 2013

conveninet”

conveninet, conveninet, conveninet

It is a good busniness hotel, because it is very near sendai JR train station. Its very very convinient for traffic. In addition, the bed is comfortable

Reviewed May 29, 2013

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9.2
Exceptional
Nanako from Nepal
Business traveler
Single Non Smoking
Stayed 2 nights in November 2019

Very convenient location, linked to the Sendai Station”

The hotel was conveniently located right by the hotel, and you can walk through a shopping mall even if it's raining outside. The service was very good, though the room was relatively small and also old. But overall it was worth the money. I would go back again.

Reviewed November 12, 2019

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Thank you for choosing Hotel Metropolitan Sendai. We are pleased to hear you enjoyed your stay with us. With over 30 years of history, some of our rooms are starting to show their age, however we are currently in the renewal process with the 19th and 20th executive floors being completed last year. Another option is our newer, Hotel Metropolitan Sendai East, which is located on the east side of Sendai Station. It features all non-smoking rooms, and separate baths and toilets as opposed to unit baths commonly found in hotels in Japan. We look forward to welcoming you back the next time you visit Sendai. Accommodation Manager

Responded November 24, 2019
Hotel Metropolitan Sendai
10.0
Exceptional
Ronnapa from Thailand
Solo traveler
Stayed 3 nights in August 2012

Absolutely great ”

very good hospitalities

great for everything such as location, cleanness, hospitalities, food and so on. room type is deluxe small double bed non smoking which is not too small and price is reasonable. i'll definitely come back here again in couple months

Reviewed September 01, 2012

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