Very good
From 137 reviewsSee what guests said
7.2
84% would recommend to a friend
Hotel Mezzo
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7.3 Very good location
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7.3Location
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Room choices
Family Room
...
  • City view
  • 21 m²/226 ft²
  • 2 queen beds
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Standard Queen Room
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  • City view
  • 13 m²/140 ft²
  • 1 queen bed
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Deluxe King Room
...
  • City view
  • 19 m²/205 ft²
  • 1 king bed
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Superior Twin Room
...
  • City view
  • 19 m²/205 ft²
  • 2 single beds
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Superior King Room
...
  • City view
  • 17 m²/183 ft²
  • 1 king bed
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More about Hotel Mezzo

An overview

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Nearest essentials

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What to eat nearby

Asian cuisine
SYAH & NUR RASA CORNER
950 mAsian, Indonesian, Malaysian
Sam's Kitchen
1.0 kmAsian, Indian
Uncle Chong Kitchen
1.1 kmAsian, Chinese, Malaysian
Chinese cuisine
Restaurant Yap Chong
200 mChinese
Restoran East Oriental City
300 mChinese
Palace Rice Vermicelli
300 mChinese
Halal food
The Castle
3.2 kmHalal, Lebanese, Mediterranean
Hadramawt Palace
3.4 kmHalal, Lebanese, Middle Eastern
Spice Garden
3.5 kmHalal, Indian, Vegetarian

What they offer

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Guest policies

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Some helpful facts

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Verified guest reviews

Agoda Reviews (137)Booking.com Reviews (102)
7.2
Very good
Filter by guest type:
Cleanliness7.5
Facilities6.5
Location7.3
Room comfort and quality7.1
Service7.4
Value for money7.4
Provided by verified guests of Agoda
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Showing 69 verified guest comments
12345
7.6
May from Malaysia
Couple
Standard Queen Room
Stayed 2 nights in December 2017
Value for Money
Nice stay
Reviewed January 20, 2018
Dear Guest, Thank you for your review. I'm glad you had a nice stay and find our rates affordable. Do check on our latest promotions during your next visit. Regards, Management
Responded January 22, 2018
Hotel Mezzo
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8.0
soo from Malaysia
Business traveler
Standard Queen Room
Stayed 1 night in January 2018
Highly recommended
Everything is good..
Reviewed January 20, 2018
Dear Guest, Thank you for your review. I'm glad you had a nice stay and for recommending us! We hope to see you again soon. Regards, Management
Responded January 22, 2018
Hotel Mezzo
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9.2
Xiiao from Malaysia
Couple
Standard Queen Room
Stayed 1 night in December 2017
Good
It’s value for money.The location is near to mrt station and convenience.
Reviewed January 04, 2018
Dear Guest, Thanks for your splendid review! Getting to and from Hotel Mezzo to Kuala Lumpur's main attractions is a breeze with the MRT. With an average 15-20 mins commute time, you can reach most of the city's hot spots including KLCC, Central Market and Bintang Walk. I am glad you've enjoyed your stay here with us and we welcome you back soon. Regards,
Responded January 05, 2018
Hotel Mezzo
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8.4
MOHAMAD from Malaysia
Family with teens
Family Room
Stayed 1 night in December 2017
Great
Everthing is fine.
Reviewed January 02, 2018
Dear Guest, Thank you for your feedback. I'm glad you've had a pleasant stay with us. We welcome you back soon! Regards.
Responded January 03, 2018
Hotel Mezzo
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9.2
Mong from Malaysia
Couple
Superior King Room
Stayed 1 night in December 2017
Reasonable price for short stay
reasonable price, good location, clean hotel, guarded at night, nice and cozy pantry area, nice shower. noise from traffic and limited parking space are the only thing we not satisfy with.
Reviewed December 04, 2017
Dear Guest, Thank you for your review of our property. I'm glad to hear that you've had a pleasant stay. Our aim is to provide clean and comfortable lodging at reasonable rates and I am truly pleased that we've achieved that during your stay with us. I must apologize for the inconvenience you may have experienced with locating car parking spaces as it does get busy on weekends and public holidays. Come back again soon! Yours sincerely, Management
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7.6
Ziteng from Singapore
Solo traveler
Superior King Room
Stayed 1 night in July 2017
Value for money
Value for money, just remember how much you are paying.
Reviewed September 28, 2017
Dear Guest, Thank you for writing a review of our property. We continuously strive to provide impeccable service, comfort and affordability. Thank you again for choosing us and we welcome you back again soon! Regards.
Responded September 29, 2017
Hotel Mezzo
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5.6
LEE from Malaysia
Couple
Standard Queen Room
Stayed 3 nights in September 2017
Disapointed on secure
i and my friend check in 22/9/2017(Friday) & check out 25//9/2017(Monday) the 1st night we had feel that the air con was very bad is not cool enough after we switch on after 30mins then i had request to change room but the staff said is too late cant change room but they provide me another card for me to access the electric supply and switch the air con on when i am not in room; the last night i stay in this hotel i was went out in the early morning but my friend went out in 6.00pm then i am not sure is it my friend didn't close the door properly, but the staff over there mention that the security will every frequent hour when 2.00am i back to hotel i saw the door was opened i was get shock why the door is opened and totally can look through inside belonging it is make me so strange... their manager mention that will give me an answer but after 3days he yet to reply me
Reviewed September 28, 2017
Thank you for your feedback of your recent stay with us. I apologize if our services were not up to your expectations during your stay. I must, however, point out the inaccuracies in your feedback that I believe is a result of misunderstanding. We suggested running the A/C a while longer and would gladly room move if the temperature was still unacceptable. You've agreed and we haven't received further complaint throughout your stay. We spoke in-person regarding your suspicion of unauthorized access after finding the room door ajar and I have personally assured you that I will investigate and revert on the matter, in which I did immediately after. From our CCTV recordings, you've left the door ajar when leaving and unfortunately, our security did not notice and I must admit it is partly our mistake. After failing to reach you on the phone, I left a text message clarifying the matter and asked that you return my call. I regret that we have not been able to resolve the matter amicably.
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7.6
Kenny from Malaysia
Family with young children
Family Room
Stayed 2 nights in September 2017
Great
An great stay experience in Mezzo. Friendly and helpful staffs. Nice facilities and really like the designated smoking area practiced. Thank you for your hospitality.
Reviewed September 25, 2017
Dear Guest, Thank you for writing a review of our property. You are most welcomed! We are glad that our facilities and services have met your expectations and that you've had a pleasant stay. Come back soon! Regards.
Responded September 25, 2017
Hotel Mezzo
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9.2
Nesin from Malaysia
Family with young children
Standard Queen Room
Stayed 3 nights in September 2017
Exceptional
Provide mini fridge and wardrope would be perfect for the hotel. On overall excellent service, a very strong internet access a clear TV Channel. Highly recommended as this hotel very very clean.
Reviewed September 11, 2017
Dear Guest, Thank you for your splendid review of our property! I am glad that our service met your expectations and appreciate your recommendation of us. Mini fridge and wardrobe are standard amenities of our Deluxe King and Family rooms. We look forward to welcoming you back during your next visit to Kuala Lumpur! Best regards.
Responded September 13, 2017
Hotel Mezzo
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7.2
Ong from Singapore
Solo traveler
Standard Queen Room
Stayed 2 nights in August 2017
Wall is thin, hope the management could keep noise level low after 10pm.
The room is overall quite clean and basic. The lounge in this hotel is stylish and welcoming, but staying on the same level of lounge is not a good experience. There are other drunk customers talking loudly in the lounge, therefore I could not get to sleep, and it is already past midnight. The room that I am staying has cockroach, when inform the staff, I am glad they agree let me change to another room. I hope the management would deal with controlling the amount of pest in the hotel.
Reviewed August 24, 2017
Dear Guest, Thank you for writing a review of our establishment. Firstly, we are sincerely concerned and apologies that we fell short on your expectations in some area. Please rest assured that hygiene and cleanliness are our utmost importance and the hotel follows strict pest control management with regular preventive maintenance routine. I have alerted our pest control contractor and they will be taking immediate steps to prevent another isolated incident. Weekends are consistently our busiest nights and occasionally the gatherings in our common areas can get out of hand. I am sorry that this happened while you were our guest, but our security will typically ensure the noises are kept down once they receive complaint by other guests. Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
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Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)