Hotel Mezzo
Standard Queen Room Hotel Mezzo
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7.4
Very good
6.9% this month
/10
(297 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location - 1.98 kilometers from city center
Parking
FREE
  • Kuala Lumpur Badminton Stadium200 m
  • Jaya Jusco Maluri610 m
  • Vaterinar Hospital620 m
  • Jaya Jusco620 m
  • Ulu Pudu Recreation Park890 m
  • Kuala Lumpur Velodrom1.02 km
  • LRT Train Station - Miharja1.24 km
  • Buddha Jayanti Temple1.27 km
  • Taman Midah MRT Station1.58 km
  • LRT Train Station - Pandan Jaya1.6 km
  • Free Wi-Fi

    Hotel Mezzo

    532, Batu 3 1/4, Jalan Cheras, Cheras, Kuala Lumpur, Malaysia, 56100 - See map
    "Nice facilities and really like the designated smoking area practiced."
    Kenny H. - September 25, 2017
    Exceptional reputation
    Recommended by 87% of guests
    Very good cleanliness
    7.7 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Daily housekeeping

    Property ranking|Compared to 13,077 Kuala Lumpur properties
    See all rankings
    Room comfort score
    7.1/10
    Cheapest price score
    Service score
    7.6/10
    Cleanliness score
    7.7/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money7.7
    Distance to city center7 km
    Location rating7.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport19.5 km

    Rooms available at Hotel Mezzo

    Family Room
    Family Room
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 queen beds & 2 queen beds
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 queen bed & 1 queen bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
      Enter dates to see prices
      room
      room
      ...
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        Luxury Room Shared Bed
        Luxury Room Shared Bed
        ...
          Enter dates to see prices
          Basic Family
          Basic Family
          ...
            Enter dates to see prices

            What people love about Hotel Mezzo

            • 6.8
              Good
              Cleanliness

              "Nice clean hotel"

              Mohamad

              |

              August 11, 2017

            • 7.6
              Very good
              Staff 

              "Friendly and helpful staffs."

              Kenny H.

              |

              September 25, 2017

            • 9.2
              Exceptional

              "Overall, a very pleasant stay for me."

              Eunice

              |

              September 10, 2018

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            More about Hotel Mezzo

            More about Hotel Mezzo

            10.0
            Exceptional

            "Nice room and friendly staff."

            Chia

            |

            December 13, 2018

            An overview

            Show less

            What they offer

            7.6
            Very good

            "Unique hotel with difference theme."

            Meichea

            |

            October 16, 2016

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            American cuisine
            American cuisine
            Cafe Dola
            3.1 km American, Australian, European
            Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
            3.2 km American, Italian, Pizza
            Big Apple Restaurant
            3.2 km American, Asian, International
            Asian cuisine
            Asian cuisine
            SYAH & NUR RASA CORNER
            950 m Asian, Indonesian, Malaysian
            Sam's Kitchen
            1.0 km Asian, Indian
            Uncle Chong Kitchen
            1.1 km Asian, Chinese, Malaysian
            Chinese cuisine
            Chinese cuisine
            Restaurant Yap Chong
            200 m Chinese
            Restoran East Oriental City
            300 m Chinese
            Palace Rice Vermicelli
            300 m Chinese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Hotel Mezzo from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (297)Booking.com Reviews (81)
            7.4
            /
            10
            Very good
            6.9% this month
            Cleanliness7.7
            Facilities6.9
            Location7.4
            Room comfort and quality7.1
            Service7.6
            Value for money7.7
            Rating
            9+ Exceptional (18)
            8-9 Excellent (9)
            7-8 Very Good (39)
            6-7 Good (13)
            <6 Below Expectation (23)
            Time of the year
            Mar - May (22)
            Jun - Aug (25)
            Sep - Nov (25)
            Dec - Feb (30)
            All languages
            All guests (297)
            All room types

            Show reviews that mention 

            Showing 102 verified guest comments
            12345
            9.2
            Exceptional
            Eunice from Philippines
            Solo traveler
            Standard Queen Room
            Stayed 1 night in September 2018

            Great place to stay near PGRM”

            Very good value for money. The staff at reception are very pleasant and helpful. I highly recommend this hotel as it's inexpensive but you'll get a nice room with good service. It's also very close to eateries which are open at very late or very early hours, which is good as they do not serve breakfast. They have coffee and tea, however, and they also provide bottles of water everyday. Overall, a very pleasant stay for me.

            Reviewed September 10, 2018

            Dear Guest, Thank you so much for your splendid review of our property. It doesn't get any better for us than hearing from a satisfied customer! We welcome you back soon! Regards.

            Responded September 10, 2018
            Hotel Mezzo
            8.0
            Excellent
            DEWI from Indonesia
            Group
            Deluxe King Room
            Stayed 1 night in December 2017

            Very good”

            We choose the hotel because the location near the stadium that we want to have competition, small but nice and clean, but they not provide breakfast. just for free coffee and tea. The staff very helpful. Value for money too.

            Reviewed July 09, 2018

            Dear Guest, Thank you for writing a review of your recent stay. We have all this while aim to provide quality service and facility at affordable prices. I am glad our efforts have paid off. A restaurant is something we are considering as part of our near future expansion. We highly welcome you back soon. Regards, Manager

            Responded July 10, 2018
            Hotel Mezzo
            8.7
            Excellent
            Jeanette from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in March 2016

            Good”

            Service, quality, value for money

            room a little small, but okay for the price. Receptionist allowed checkout extension, as we checked in late. In the morning had some construction noises going around as it is busy road. Overall it was an okay stay.

            Reviewed March 14, 2016

            Dear Jeanette, Thank you very much for writing us a review. Guest comfort and convenience are among our top priorities. And I am truly glad you've enjoyed your stay with us. I apologize for the construction noise coming from the MRT construction site across the hotel. A new MRT station is being built and will provide even greater access and convenience once operational. We welcome you back soon!

            Responded April 02, 2017
            Hotel Mezzo
            8.3
            Excellent
            Boon from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 2 nights in October 2015

            Great for Light Usage”

            Cleaniness in the room, new building, good toilet facilities

            This hotel is new in 2015. Space and facilities are all in very good condition. This hotel is good for light usage, i.e. only to rest and sleep at night. TV is available but not many channels. No table for work either. This is what I mean by good for light usage. :)

            Reviewed October 14, 2015

            Dear Guest, Greetings from the team at Hotel Mezzo, KL! Thank you for your review of our property. We are glad to hear you've enjoyed your stay with us. Try our King room offering on your next visit. They are spacious and more for the business travelers in mind. It was a pleasure having you and we hope to see you back again soon in the near future. Regards.

            Responded April 02, 2017
            Hotel Mezzo
            8.0
            Excellent
            RANJEETA from Malaysia
            Couple
            Superior King Room
            Stayed 1 night in December 2018

            Spacious”

            Comfortable and nice place

            Reviewed March 12, 2019

            Dear Guest, Thank you for your review of our property. I am glad to know that you've enjoyed your recent stay here with us. Please come back again soon. Regards.

            Responded March 13, 2019
            Hotel Mezzo
            8.0
            Excellent
            saidah from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 2 nights in April 2019

            Very good”

            friendly staff, nice room

            Reviewed May 07, 2019

            Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Regards.

            Responded May 07, 2019
            Hotel Mezzo
            10.0
            Exceptional
            Chia from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in December 2018

            Enjoyed our stay”

            Nice room and friendly staff. Will come again!

            Reviewed December 13, 2018

            Dear Guest, Thank you for your perfect review! I am glad that you've enjoyed your stay as much as we've enjoyed having you. We welcome you back soon. Regards.

            Responded December 14, 2018
            Hotel Mezzo
            7.2
            Very good
            SITI from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 1 night in July 2018

            Misleading Advertisement.”

            Booked for below rm100 rated room, upon checking-in, offered to upgrade to a better room with only 10MYR with confusing photos advertised. Expecting to get a bigger room with a mini refrigerator because the promotion poster shows such. But im getting only a King sized bed with the exact same room space. Dissappointed. Very limited parking area. Will never come again.

            Reviewed July 09, 2018

            Dear Siti, Thank you for your feedback of your recent stay. We offer guests an upgrade to the next higher room category for only RM10 per night. Our larger, full-facility Deluxe King rooms with mini fridge are 2 room category higher than our Standard Queen room which you've originally booked. Nonetheless, the Superior King room which you've upgraded to is a Window room with a large en suite bathroom. I do, however, sincerely apologize for any miscommunication that might have taken place during check-in. I do hope to be able to render our service to you again. Regards, Manager

            Responded July 10, 2018
            Hotel Mezzo
            10.0
            Exceptional
            Nilesh from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in March 2018

            Excellent ”

            I was sceptical at first.but proceeded with the booking as the location was good for me.I was pleasantly surprised with the cleanliness and the level of professionalism shown by the staff.The rooms are a little small but I'm nit picking at this point.

            Reviewed March 31, 2018

            Dear Guest, Thank you for a perfect review of our property! We strive everyday to provide clean, comfortable accommodation with great service at affordable prices, and I am truly glad our effort have paid off. We appreciate your kind feedback and hope to see you again soon. Regards, Derek

            Responded April 02, 2018
            Hotel Mezzo
            7.2
            Very good
            Ong from Singapore
            Solo traveler
            Standard Queen Room
            Stayed 2 nights in August 2017

            Wall is thin, hope the management could keep noise level low after 10pm.”

            The room is overall quite clean and basic. The lounge in this hotel is stylish and welcoming, but staying on the same level of lounge is not a good experience. There are other drunk customers talking loudly in the lounge, therefore I could not get to sleep, and it is already past midnight. The room that I am staying has cockroach, when inform the staff, I am glad they agree let me change to another room. I hope the management would deal with controlling the amount of pest in the hotel.

            Reviewed August 24, 2017

            Dear Guest, Thank you for writing a review of our establishment. Firstly, we are sincerely concerned and apologies that we fell short on your expectations in some area. Please rest assured that hygiene and cleanliness are our utmost importance and the hotel follows strict pest control management with regular preventive maintenance routine. I have alerted our pest control contractor and they will be taking immediate steps to prevent another isolated incident. Weekends are consistently our busiest nights and occasionally the gatherings in our common areas can get out of hand. I am sorry that this happened while you were our guest, but our security will typically ensure the noises are kept down once they receive complaint by other guests. Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

            Show more
            Hotel Mezzo
            8.4
            Excellent
            Sarah from Malaysia
            Couple
            Standard Queen Room
            Stayed 3 nights in April 2016

            Shops”

            If you don't have transportation, then it's going to be tedious for you. As in you have have to walk quite far to certain restaurants(that serves halal food) but other than that, it was good. There's a convenience store below.

            Reviewed May 03, 2016

            Dear Sarah, Thank you for your review of our establishment. There are numerous restaurant serving halal food around the hotel vicinity, with the closest one (Restaurant Sri Lampung) located just behind the hotel. Alternatively, you can find more choices at Menara PGRM which is just a short 3 mins walk away. The LRT station is only 7 mins walk from the hotel, providing convenient access to the city center. We welcome you back again soon!

            Responded April 02, 2017
            Hotel Mezzo
            7.0
            Very good
            Shi from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 3 nights in December 2015

            Nice Hotel”

            Good location, Friendly staff, Clean Room

            The location of the hotel is good and easy to find. Besides, the staff in the hotel is friendly and helpful. The room of the hotel is clean and very comfortable. I will come back this hotel again for my next business trip.

            Reviewed December 08, 2015

            Dear Lim, Greetings from Hotel Mezzo, KL. Thank you for choosing Hotel Mezzo and we are delighted to hear that you've enjoyed your stay with us. Nothing is more rewarding to us than knowing our guests are happy and had a comfortable night's sleep :) It been our pleasure having you and we welcome you back again soon in the near future.

            Responded April 02, 2017
            Hotel Mezzo
            7.0
            Very good
            Shi from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 2 nights in December 2015

            Nice Hotel”

            Good location, Friendly staff, Clean Room

            The location of the hotel is good and easy to find. Besides, the staff in the hotel is friendly and helpful. The room of the hotel is clean and very comfortable. I will come back this hotel again for my next business trip.

            Reviewed December 08, 2015

            Dear Lim, Greetings from Hotel Mezzo, KL. Thank you for choosing Hotel Mezzo and we are delighted to hear that you've enjoyed your stay with us. Nothing is more rewarding to us than knowing our guests are happy and had a comfortable night's sleep :) It been our pleasure having you and we welcome you back again soon in the near future.

            Responded April 02, 2017
            Hotel Mezzo
            10.0
            Exceptional
            Charlene from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in July 2015

            Highly recommended for travelers on a budget. ”

            Clean room, friendly staff, strategic location

            Price for room is very reasonable. Our room is surprisingly clean and modern. Staffs are friendly, willing to help and advise where to go, eat, etc. Free WiFi! Favorite part of the hotel is their tastefully decorated open-air courtyard. Hotel is walking distance ti LRT station. Will definitely come back again. Highly recommended for travelers on a budget!

            Reviewed August 17, 2015

            Dear Charlene, Thank you taking the time and writing us a perfect review of our hotel! We are so glad to hear that you've enjoyed your accommodations, and find our hotel value for money. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thank you.

            Responded April 02, 2017
            Hotel Mezzo
            10.0
            Exceptional
            Nilesh from Malaysia
            Business traveler
            Superior King Room
            Stayed 1 night in March 2019

            Exceptional”

            Clean and reasonably priced.

            Reviewed April 11, 2019

            Thank you for your perfect review of our property! We strive to provide the best in-class service while maintaining our wallet-friendly rates, and I am glad that our handwork has paid-off. Please visit us again soon. Regards.

            Responded April 12, 2019
            Hotel Mezzo
            7.6
            Very good
            Siew from Malaysia
            Couple
            Standard Queen Room
            Stayed 2 nights in November 2018

            Value of money ”

            Location ok, but room a bit small and a little bit noisy can hear people walking, close room door(budget hotel) , but night time staff very good and helpful.

            Reviewed November 05, 2018

            Dear Guest, Thank you for your feedback. I am glad that our staff have been helpful throughout your stay with us. We offer promotional room upgrades, so do ask our friendly staff at check-in for room availability if you wish to upgrade to a next grade room. I welcome you back again and hope to see you soon. Regards.

            Responded November 06, 2018
            Hotel Mezzo
            8.0
            Excellent
            Bobby from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 1 night in June 2018

            Hood budget hotel”

            Clean hotel and value for money.

            Reviewed June 26, 2018

            Dear Guest, Thank you for your review of our property. I am glad you've had a pleasant stay with us. We welcome you back again. Regards.

            Responded June 26, 2018
            Hotel Mezzo
            9.6
            Exceptional
            Putri from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in April 2018

            Best and cheap place to stay..”

            Very nice room..friendly staff..clean room..have beautiful decoration for smoking area for my husband ..😍 romantic bathroom with compact bedroom..hahahhaha

            Reviewed April 12, 2018

            Dear Guest, Thank you for your splendid review of our property. I am glad to hear that you and your husband enjoyed your stay. It was our pleasure having you and we look forward to welcoming you back soon. Regards.

            Responded April 13, 2018
            Hotel Mezzo
            8.0
            Excellent
            soo from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 1 night in January 2018

            Highly recommended”

            Everything is good..

            Reviewed January 20, 2018

            Dear Guest, Thank you for your review. I'm glad you had a nice stay and for recommending us! We hope to see you again soon. Regards, Management

            Responded January 22, 2018
            Hotel Mezzo
            8.4
            Excellent
            MOHAMAD from Malaysia
            Family with teens
            Family Room
            Stayed 1 night in December 2017

            Great”

            Everthing is fine.

            Reviewed January 02, 2018

            Dear Guest, Thank you for your feedback. I'm glad you've had a pleasant stay with us. We welcome you back soon! Regards.

            Responded January 03, 2018
            Hotel Mezzo
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            Hotel Mezzo
            |Very good 7.4
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            • Very good location
            • Pavilion Kuala Lumpur
            • LRT Train Station - Miharja is within 1.24 km