Hotel Monopol Luzern

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Pilatusstrasse, Luzern Metro Area, Luzern, Switzerland, 6003

Highlights

Location

You should not think twice for this hotel and its location.
Great Breakfast

Breakfast was very good and bed was comfortable.
Excellent room comfort & quality

Thank you for the room upgrade for our honeymoon :)
Comfortable mattresses

Breakfast was very good and bed was comfortable.
Great food & dining

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Family room

Kitchenette

Luggage storage

About us

Stay at Hotel Monopol Luzern next to Lucerne Train Station, Chapel Bridge, and KKL Convention Center. Experience the historic atmosphere of this palace-style hotel. Enjoy the lounge bar on the hotel terrace and nearby attractions for a cultural experience in Lucerne. Stay in stylish rooms with air conditioning, complimentary Wi-Fi, and a private balcony/terrace at Hotel Monopol Luzern. Enjoy a delicious breakfast and explore the beauty of Luzern Metro Area, home to Lake Luzern and renowned Swiss museums. Experience vibrant nightlife with a pub crawl or relax at the salon. Conveniently located near Luzerner Wochenmarkt, Ufschotti Park, and the Lion Monument, the hotel offers elegance, convenience, and an unforgettable experience in Lucerne. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Luzern every 7 minutes on Agoda.com
Location 9.7
Service 9.0
Cleanliness 8.8
Room comfort and quality 8.5

Based on 2,719 verified reviews

Location

9.7

Service

9.0

Cleanliness

8.8

Room comfort and qua...

8.5

Value for money

8.5

Facilities

8.4

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Nearest transportation options

Luzern Train Station is within 0.14 km

Gütschbahn Bergstation is within 1.07 km

See map

9.7Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 189 places in walking distance!

Walkable places
The Rosengart Collection
100 m
Lucerne Station
120 m
Stiftung Rosengart
120 m
Spielplatz Vögeligärtli
130 m
Rosengart Collection Lucerne
140 m
Popular landmarks
Jesuitenkirche
290 m
Old Town Lucerne
360 m
Spreuer Bridge
600 m
The Nine Towers
650 m
Lion Monument
930 m
Closest landmarks
Tourist Information - Lucerne Tourism
50 m
zahnartztzentrum.ch
70 m
BENU Apotheke
110 m
Parkhaus Flora
110 m
Park and ride
160 m

Good to know

Value for money8.5
Distance to city center0.050 km
Location rating9.7
Nearest airportZurich Airport (ZRH)
Distance to airport49.1 km

Select your room

1/18

Double Room

26 m²/280 ft²
Max 2 adults
2 single beds
Preferred by Couples

8.9

Excellent

Room comfort and quality
1/18

Single Room

16 m²/172 ft²
Max 1 adult
1 single bed

8.7

Excellent

Room comfort and quality
1/18

Junior Suite Deluxe

32 m²/344 ft²
Max 3 adults
1 sofa bed and 1 king bed

9.1

Exceptional

Room comfort and quality
1/18

Junior Suite

35 m²/377 ft²
Max 2 adults
2 single beds

8.8

Excellent

Room comfort and quality
  • Street view

1/17

Triple Room

35 m²/377 ft²
Max 3 adults
3 single beds

9.0

Excellent

Room comfort and quality
  • Street view

1/14

Quadruple Room

36 m²/388 ft²
Max 4 adults
1 double bed

9.3

Exceptional

Room comfort and quality
1/11

Deluxe Suite

58 m²/624 ft²
Max 2 adults
1 double bed

10.0

Exceptional

Room comfort and quality
1/10

Suite

32 m²/344 ft²
Max 2 adults
1 queen bed
1/8

Family Room

35 m²/377 ft²
Max 4 adults
1 queen bed and 2 single beds or 2 queen beds
Fits groups
1/7

JUNIOR SUITE DELUXE DESIGN

34 m²/366 ft²
Max 4 adults
1 single bed

Frequently asked questions

Hotel Monopol Luzern satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, staff trained in safety protocol, and sterilizing equipment for added safety measures and hygiene protocols.

Hotel Monopol Luzern's additional pet policy indicates that the weight/size limit is 44 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

Hotel Monopol Luzern has a total of 79 rooms.

Verified past guests that have stayed at Hotel Monopol Luzern had an average nightly stay of 2 nights at this property.

The average room rate for Hotel Monopol Luzern in the past month is 208.3 CHF, compared to city's average of 184.62 CHF.

Hotel Monopol Luzern can converse up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Verified families with young children that have stayed at this property have given Hotel Monopol Luzern an average rating of 8.0. You can look up more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hotel Monopol Luzern an average rating of 8.6. You can search for more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hotel Monopol Luzern an average rating of 8.4. You can check out more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Hotel Monopol Luzern an average rating of 8.8. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.

The closest train, metro, or bus station is Luzern Train Station, 136.86 m away from Hotel Monopol Luzern.

More about Hotel Monopol Luzern

More about Hotel Monopol Luzern

Experience Classic Elegance at Hotel Monopol Luzern

Welcome to Hotel Monopol Luzern, a luxurious 4-star hotel located in the heart of Luzern, Switzerland. With its rich history dating back to 1899 and a recent renovation in 2014, this hotel seamlessly blends classic elegance with modern comfort. Whether you're visiting for business or leisure, Hotel Monopol Luzern offers a truly unforgettable experience. Upon arrival, you'll be greeted by a warm and welcoming staff, ready to assist you during your stay. Check-in begins at 04:00 PM, allowing you plenty of time to settle in and explore the hotel's exceptional facilities. The hotel boasts 79 beautifully appointed rooms, each designed to provide the utmost comfort and relaxation. From cozy single rooms to spacious suites, Hotel Monopol Luzern offers a variety of accommodation options to suit every traveler's needs. When it comes to exploring the city, you'll find yourself conveniently located just a stone's throw away from Luzern's vibrant city center. With a distance of only 0.050 km, you can easily immerse yourself in the city's rich culture, visit iconic landmarks, or indulge in some retail therapy. If you're arriving by air, the hotel is approximately 65 minutes away from the airport, ensuring a hassle-free journey to your luxurious retreat. Families traveling with pets will be delighted to know that Hotel Monopol Luzern allows one pet per room. So, you can bring along your furry friend and enjoy a memorable stay together. However, please note that there may be extra charges for your pet's accommodation. To ensure a seamless departure, check-out is until 11:00 AM. The hotel's dedicated staff will be on hand to assist you with any last-minute requests or arrangements. With its exceptional service, elegant ambiance, and prime location, Hotel Monopol Luzern is the perfect choice for discerning travelers seeking a truly remarkable experience in Luzern, Switzerland.

Endless Entertainment at Hotel Monopol Luzern

Hotel Monopol Luzern in Luzern, Switzerland offers a wide range of entertainment facilities to ensure an unforgettable stay for guests. Whether you're in the mood for some retail therapy or want to explore the local shopping scene, the hotel's proximity to various shops makes it a perfect choice. From luxury boutiques to trendy stores, you'll find everything you need just steps away from the hotel. Spend your day browsing through designer brands, picking up souvenirs, or indulging in some retail therapy. With the hotel's prime location, you can easily immerse yourself in the vibrant shopping culture of Luzern.

Experience Adventure at Hotel Monopol Luzern's Sports Facilities

Hotel Monopol Luzern offers an array of sports facilities that will satisfy the adrenaline junkie in you. If you're a skiing enthusiast, you're in luck! The hotel is conveniently located near some of the best ski resorts in Luzern, Switzerland. Strap on your skis and hit the slopes for an exhilarating day of carving through fresh powder. After an action-packed day on the mountains, unwind in the hotel's cozy and luxurious accommodations, complete with stunning views of the snow-capped peaks. For those who prefer to explore the great outdoors on foot, Hotel Monopol Luzern is surrounded by breathtaking hiking trails. Lace up your hiking boots and embark on a scenic adventure through lush forests, picturesque meadows, and cascading waterfalls. Whether you're a seasoned hiker or a beginner, there are trails suitable for all levels of fitness and experience. Immerse yourself in nature's beauty as you breathe in the crisp mountain air and soak in the awe-inspiring landscapes. At Hotel Monopol Luzern, the possibilities for outdoor activities are endless. Whether you're seeking an adrenaline rush on the slopes or a peaceful hike through nature's wonders, this hotel is the perfect base for your adventure-filled getaway.

Convenience at Your Fingertips at Hotel Monopol Luzern

When it comes to convenience, Hotel Monopol Luzern has you covered. Stay connected with complimentary Wi-Fi available in all rooms and public areas, ensuring you can easily stay in touch with loved ones or catch up on work. Forget about the hassle of carrying around your luggage, as the hotel offers convenient luggage storage facilities to keep your belongings safe and secure while you explore the beautiful city of Luzern. In addition, Hotel Monopol Luzern boasts a convenience store on-site, providing you with easy access to any essentials or snacks you may need during your stay. Whether you're craving a quick bite or forgot to pack something, the convenience store has got you covered. To ensure your comfort and satisfaction, the hotel also offers daily housekeeping services, ensuring that your room is always clean and tidy, allowing you to relax and unwind after a day of exploring the city. With these convenient facilities, Hotel Monopol Luzern is the perfect choice for a hassle-free stay in Luzern, Switzerland.

Indulge in Culinary Delights at Hotel Monopol Luzern

Hotel Monopol Luzern offers a range of dining facilities that are sure to satisfy even the most discerning palates. Start your day off right with a delicious and hearty breakfast buffet. Indulge in a selection of freshly baked pastries, cereals, fruits, cold cuts, cheeses, and a variety of hot dishes. Whether you prefer a continental breakfast or a full English breakfast, the hotel has you covered with a wide array of options to choose from. The breakfast buffet is the perfect way to fuel up for a day of exploring the beautiful city of Luzern. In addition to the breakfast buffet, Hotel Monopol Luzern also boasts an onsite restaurant that serves delectable dishes throughout the day. The restaurant offers a diverse menu featuring both local and international cuisine, prepared with the finest ingredients. From Swiss classics like fondue and raclette to international favorites, there is something to please every palate. The restaurant's elegant and cozy ambiance provides the perfect setting for a romantic dinner or a casual meal with friends and family. At Hotel Monopol Luzern, you can rest assured that your dining experience will be nothing short of exceptional. Whether you're enjoying a hearty breakfast or savoring a delicious meal at the onsite restaurant, the hotel's dining facilities are designed to delight and satisfy every guest's culinary cravings.

Comfortable and Spacious Room Options at Hotel Monopol Luzern

Hotel Monopol Luzern offers a variety of thoughtfully designed rooms to suit every traveler's needs. Guests can choose from cozy Single Rooms of 16 square meters, perfect for solo travelers, or opt for the more spacious Double Rooms at 26 square meters, featuring two single beds for added comfort. For larger groups or families, the Triple Room provides 35 square meters with three single beds, while the Quadruple Room offers a practical solution with a double bed suitable for four guests. For those seeking a touch of luxury, the hotel presents elegant Junior Suites and Junior Suite Deluxes, ranging from 32 to 35 square meters, with options for double or king-sized beds. The Deluxe Suite, spanning 58 square meters, offers ample space for relaxation, featuring a double bed. Booking these rooms through Agoda ensures you get the best prices available, along with a hassle-free booking process that makes planning your stay simple and enjoyable.

Discover the Vibrant Luzern Metro Area

Nestled in the heart of Switzerland, the Luzern Metro Area offers a captivating blend of natural beauty, cultural heritage, and modern attractions. Hotel Monopol Luzern provides the perfect base to explore this enchanting region, allowing guests to immerse themselves in the vibrant atmosphere and discover the many wonders that Luzern has to offer. Step outside the hotel, and you'll find yourself in the bustling city center, where historic landmarks and charming architecture await. Take a leisurely stroll along the picturesque Lake Luzern, surrounded by majestic mountains and enjoy panoramic views that will leave you in awe. Explore the iconic Chapel Bridge, one of the oldest wooden bridges in Europe, and marvel at its intricate paintings depicting the city's rich history. For art enthusiasts, the Luzern Metro Area is a treasure trove of cultural delights. Visit the renowned Richard Wagner Museum, dedicated to the famous composer, and gain insight into his life and work. The Swiss Museum of Transport is a must-visit for those interested in the evolution of transportation, with interactive exhibits that engage visitors of all ages. Indulge in the local culinary scene and savor Swiss delicacies at the nearby restaurants and cafes. From traditional cheese fondue to delectable chocolate treats, Luzern offers a gastronomic experience that will tantalize your taste buds. With its convenient location and array of attractions, the Luzern Metro Area is a destination that caters to every traveler's interests. Whether you're seeking adventure in the great outdoors or yearning to immerse yourself in the city's rich history and culture, Hotel Monopol Luzern provides the perfect gateway to an unforgettable experience in Luzern.

Convenient Transportation Options from Nearby Airports to Hotel Monopol Luzern

Located in the heart of Luzern Metro Area, Hotel Monopol Luzern offers a prime location for travelers looking to explore the beautiful city of Luzern in Switzerland. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available. For travelers arriving at Zurich Airport, the most convenient way to reach Hotel Monopol Luzern is by train. The airport has its own train station located underneath the terminal, and there are frequent direct trains to Luzern. The journey takes approximately one hour, and the trains are comfortable and well-equipped. Once you arrive at Luzern train station, the hotel is just a short walk away, making it incredibly convenient for guests. If you're flying into EuroAirport Basel-Mulhouse-Freiburg, you can also easily reach Hotel Monopol Luzern by train. From the airport, take a shuttle bus to Basel SBB train station, which takes around 20 minutes. From there, you can catch a direct train to Luzern, which takes approximately one hour and 30 minutes. Upon arrival at Luzern train station, the hotel is within walking distance, allowing you to quickly settle in and start exploring the city. No matter which airport you arrive at, reaching Hotel Monopol Luzern is a seamless and hassle-free experience. With excellent train connections and a convenient location near Luzern train station, this charming hotel is the perfect base for your adventures in Luzern, Switzerland.

Discover the Vibrant Surroundings of Hotel Monopol Luzern

Hotel Monopol Luzern is perfectly situated in the heart of Luzern, surrounded by a variety of iconic landmarks and attractions. Just steps away from the hotel, guests will find themselves at Lucerne Station, providing convenient access to explore the city and beyond. Culture enthusiasts will be delighted to discover The Rosengart Collection and Lucerne Concert Hall at KKL Luzern, both within close proximity to the hotel. The Rosengart Collection houses an impressive collection of modern art, including works by Picasso, Klee, and Chagall. Meanwhile, the Lucerne Concert Hall at KKL Luzern hosts world-class performances and events, offering a memorable cultural experience. For those seeking a taste of history, the Richard Wagner Museum is a must-visit. This charming museum showcases the life and work of the renowned composer Richard Wagner, providing insight into his creative process. Additionally, the Modern Art Museum offers a contemporary perspective on art, with its diverse exhibitions and thought-provoking installations. Nature lovers will appreciate the nearby parks, such as Inseli Park and Ufschotti Park. These green oases provide a peaceful retreat from the bustling city, offering picturesque views of Lake Lucerne and the surrounding mountains. Lastly, music enthusiasts should not miss the opportunity to attend the annual Blue Balls Festival. Held in various venues across the city, this renowned music festival brings together a diverse lineup of international artists, creating an unforgettable experience for all attendees. With its prime location and proximity to these notable landmarks and attractions, Hotel Monopol Luzern is the ideal choice for travelers looking to immerse themselves in the vibrant culture and beauty of Luzern.

Conveniently Located near Luzern Train Station

Hotel Monopol Luzern is ideally situated just a stone's throw away from Luzern Train Station, making it the perfect base for exploring the beautiful city of Luzern and its surrounding areas. With its strategic location, guests can easily access various public transport options right at their doorstep. Luzern Train Station is a major transportation hub, offering excellent connections to both domestic and international destinations. From here, travelers can hop on a train and embark on scenic journeys through Switzerland's picturesque landscapes. Whether you want to visit the stunning Mount Pilatus, take a boat cruise on Lake Lucerne, or explore the charming Old Town, the train station provides convenient access to all these attractions. In addition to the train station, Hotel Monopol Luzern is also within walking distance of several bus stops and tram stations. This means that guests have the flexibility to explore Luzern and its surrounding areas using the extensive public transport network. Whether you're heading to the vibrant shopping district, the iconic Chapel Bridge, or the famous Lion Monument, getting around the city is a breeze. With its unbeatable location near Luzern Train Station and easy access to various public transport options, Hotel Monopol Luzern is the perfect choice for travelers looking for convenience and seamless connectivity during their stay in Luzern.

Delicious Dining Options at Hotel Monopol Luzern

When it comes to dining, Hotel Monopol Luzern is surrounded by a plethora of delectable options. Just a stone's throw away, you'll find Negishi, a popular Japanese restaurant known for its fresh sushi and sashimi. For those seeking a vegetarian or vegan meal, tibits Luzern offers a diverse selection of plant-based dishes in a stylish and contemporary setting. If you're in the mood for Italian cuisine, Pastarazzi is the place to go, serving up mouthwatering pasta dishes made with the finest ingredients. Suite small plates & cocktails is perfect for those looking to indulge in a variety of flavors, with their menu featuring an array of small plates and creative cocktails. Grottino 1313 is a charming Swiss restaurant that offers traditional dishes with a modern twist, showcasing the best of local flavors. Craving pizza? Look no further than La Bestia - Pizza Pizza, where you can enjoy authentic Italian pizzas with a wide range of toppings. For a casual dining experience by the lake, Luz Seebistro is the ideal spot, serving up fresh seafood and other delicious dishes. Dogans Luzern offers a taste of Turkish cuisine, with flavorful kebabs and meze platters. If you're in the mood for Mexican food, Pacifico is the place to be, with their vibrant and flavorful dishes. Lastly, PazO Bowl is the go-to spot for those looking for a healthy and refreshing meal, with their selection of nutritious poke bowls. With such a diverse range of dining options just steps away from the hotel, guests at Hotel Monopol Luzern are spoilt for choice.

Shop 'til you drop near Hotel Monopol Luzern

Located just a stone's throw away from Hotel Monopol Luzern is the bustling Hauptbahnhof, which offers a plethora of shopping opportunities. Here, you'll find a wide range of high-end fashion boutiques, popular international brands, and local Swiss shops. Whether you're in search of designer clothing, luxury accessories, or unique Swiss souvenirs, Hauptbahnhof has it all. After a day of retail therapy, head to the nearby Bucherer, one of Switzerland's most renowned luxury watch and jewelry stores, where you can indulge in exquisite timepieces and sparkling gems. For those looking for a taste of traditional Swiss chocolates, the famous Confiserie Bachmann is also just a short walk away. With its wide array of handmade chocolates and delectable treats, it's the perfect place to satisfy your sweet tooth. Whether you're a shopaholic or just looking for some retail therapy, Hotel Monopol Luzern's prime location near these shopping landmarks ensures that you'll have a memorable and enjoyable shopping experience during your stay.

Affordable Luxury: Experience Hotel Monopol Luzern at an Unbeatable Price

Hotel Monopol Luzern offers an exceptional stay in the heart of Luzern, Switzerland, without breaking the bank. With an average room price of just $363, this luxurious hotel provides an unbeatable value for your money. Compared to the average price of a hotel room in Luzern, which is $311, Hotel Monopol Luzern offers a premium experience at a competitive rate. You can indulge in the opulence and comfort of this elegant hotel without compromising your budget. Whether you are traveling for business or leisure, Hotel Monopol Luzern guarantees a memorable stay at an affordable price. With its central location, modern amenities, and impeccable service, Hotel Monopol Luzern is the perfect choice for discerning travelers seeking a top-notch accommodation experience without the hefty price tag. Book your stay today and discover the ultimate blend of luxury and affordability at Hotel Monopol Luzern.

Excellent Value and Helpful Staff

Hotel Monopol Luzern has received rave reviews from its guests. Visitors have consistently praised the hotel for its excellent value and helpful staff. The rooms are described as clean, beautiful, spacious, and well-appointed. Guests have also highlighted the hotel's convenient location, making it the perfect base for exploring Luzern. The staff at the front desk are known for their friendliness and willingness to assist guests with any queries or requests. Overall, Hotel Monopol Luzern is highly recommended for its exceptional value, cleanliness, and helpful staff.

Unforgettable Stay at Hotel Monopol Luzern

Discover a truly exceptional hotel experience at Hotel Monopol Luzern. With an impressive overall rating of 8.7, this hotel has consistently delighted guests with its outstanding service and exceptional facilities. One of the standout features of Hotel Monopol Luzern is its unbeatable location, earning a remarkable rating of 9.6. Situated in the heart of Luzern, guests are just a stone's throw away from the city's most iconic attractions, including the famous Chapel Bridge and the picturesque Lake Luzern. This prime location allows guests to easily explore the city's rich history, vibrant culture, and breathtaking natural beauty. The hotel's commitment to cleanliness is evident in its impressive rating of 8.7. Guests can expect immaculate rooms and public areas, ensuring a comfortable and hygienic stay. The well-appointed rooms provide a haven of comfort and tranquility, allowing guests to unwind and recharge after a day of exploration. The hotel's dedication to providing the utmost comfort is further reflected in its rating of 8.6 for comfort. The exceptional staff performance at Hotel Monopol Luzern is another highlight that sets it apart from the rest. With a rating of 8.9, the friendly and attentive staff goes above and beyond to ensure every guest feels welcomed and well taken care of. From the moment of arrival to departure, guests can expect personalized service and assistance with any request, making their stay truly memorable. Overall, Hotel Monopol Luzern offers an unforgettable experience, combining exceptional service, prime location, immaculate cleanliness, and dedicated staff. Whether you are visiting Luzern for business or leisure, this hotel is the perfect choice for an exceptional stay.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • French
  • German
  • Italian
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Hiking
  • Nightclub
  • On-site entertainment
  • Pub crawl
  • Skiing
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchenette
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Baby safety gates
  • Family/child friendly
  • Family room
  • Kids safety features
  • Kids shampoo
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Carbon monoxide detector
  • Carpeting
  • Closet
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Shower
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Suite Lounge & Bar
  • No additional information available
Mexican the rooftop restaurant
  • Cuisine: Mexican
  • Menu: Buffet

Location

Pilatusstrasse, Luzern Metro Area, Luzern, Switzerland, 6003

Exceptional9.7

Location

Airports
  • Zurich Airport (ZRH)
    49.1 km
  • Bern Airport (BRN)
    63.2 km
Public transportation
  • Luzern Train Station
    140 m
  • Gütschbahn Bergstation
    1.1 km
Hospital or clinic
  • zahnartztzentrum.ch
    70 m
Shopping
  • Luzerner Wochenmarkt
    290 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Rosengart Collection
    100 m
  • Lucerne Station
    120 m
  • Chapel Bridge
    230 m
  • Jesuitenkirche
    290 m
  • Old Town Lucerne
    360 m
  • Spreuer Bridge
    600 m
  • The Nine Towers
    650 m
  • Lion Monument
    930 m
  • Glacier Garden (Gletschergarten)
    1.0 km
  • Verkehrshaus der Schweiz
    2.0 km
Nearby landmarks
  • Tourist Information - Lucerne Tourism
    50 m
  • zahnartztzentrum.ch
    70 m
  • The Rosengart Collection
    100 m
  • BENU Apotheke
    110 m
  • Parkhaus Flora
    110 m
  • Lucerne Station
    120 m
  • Stiftung Rosengart
    120 m
  • Spielplatz Vögeligärtli
    130 m
  • Rosengart Collection Lucerne
    140 m
  • Luzern Train Station
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must reserve meals in advance. Otherwise, no meal will be served.
  • All guests will receive a free Lucerne City-Mobility ticket at check-in. This ticket allows free use of all buses and Trains (2nd class) in the whole town Lucerne (excluding boats).
  • Children 0-6 years old will be charged HUF 50 per child per night with extra bedding provided.
  • Children 7-11years old will be charged HUF 80 per child per night with extra bedding provided.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0.050 km
  • Travel time to airport (minutes)65
Extras
  • Breakfast charge (unless included in room price)25 CHF
The property
  • Year property opened1899
  • Number of floors7
  • Number of rooms 79
  • Most recent renovation2014
  • Number of restaurants1
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity NameKZV-SLU-000017
Parking
  • Daily parking fee30 CHF

Property announcements

There is no air conditioner in Standard rooms, Superior rooms, and Triple rooms.

The property will undergo a facade restoration from January 2026 until around June 2026, only a part of the hotel is affected (the front facade facing the station square).
We are therefore only talking about an impact on around "20" of the 79 rooms, not the entire hotel.
The works are only outside on the facade and not inside the hotel or in the rooms.
We will only have scaffolding for the construction workers in front of the hotel (fronting the station square),
and this scaffolding will be covered in plastic in front of the windows.

Reviews of Hotel Monopol Luzern from real guests

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 10
  • 10
  • 10
  • 8.8
  • 9.2
  • 9.2
  • 9.6
  • 7.6

Most recent

  • Location score 9.7 out of 10 and is a high score in Luzern
    Location9.7
  • Service score 9 out of 10 and is a high score in Luzern
    Service9.0
  • Cleanliness score 8.8 out of 10
    Cleanliness8.8
  • Room comfort and quality score 8.5 out of 10
    Room comfort and quality8.5
  • Value for money score 8.5 out of 10 and is a high score in Luzern
    Value for money8.5
  • Facilities score 8.4 out of 10
    Facilities8.4
High score for Luzern

Rating

9+ Exceptional (702)
8-9 Excellent (213)
7-8 Very Good (138)
6-7 Good (58)
<6 Below Expectation (75)

Review summary

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This hotel boasts a prime location, with convenient access to transportation and diverse food and drink options. Guests laud the approachable and efficient staff for providing excellent service. The rooms are modern and comfortable, albeit some outdated. Plus, guests can enjoy a good breakfast with various options and grab a coffee at the Starbucks in the lobby.

A few guests reported noise issues from nearby rooms and streets during early morning hours. Some also noted limited amenities in the room, such as no air conditioning or electric kettle.

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Location

Mentioned in 267 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Service

Mentioned in 141 reviews
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87% Positive
sentiment-negative-indicator
12% Unfavourable

Cleanliness

Mentioned in 105 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Room size

Mentioned in 94 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Breakfast

Mentioned in 93 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Room comfort

Mentioned in 42 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Check in

Mentioned in 37 reviews
sentiment-positive-indicator
40% Positive
sentiment-negative-indicator
59% Unfavourable

Bathroom

Mentioned in 22 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Value for money

Mentioned in 22 reviews
sentiment-positive-indicator
59% Positive
sentiment-negative-indicator
40% Unfavourable
Showing 1,186 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Vienesha from Indonesia
    Couple
    Stayed 1 night in November 2025

    “Recommended!”

    I highly recommend Hotel Monopol Luzern—it was truly the best hotel experience! My room was on 4th floor Location: You simply cannot beat the location. It's a mere 2-minute walk from the Lucerne train station. Plus, having a McDonald's and a Starbucks conveniently located right downstairs is a huge bonus. Room & Comfort: We booked the double room. The room was spacious enough for two people and everything was great. The bed was comfortable. All the amenities were complete, including a hair dryer, sewing kit, and iron, small fridge. We enjoyed the natural light from the two wide windows. We can also use microwave on the 1st floor. Service & Staff: The service was fantastic. The staff were incredibly friendly, informative, and highly responsive. Cleanliness & Safety: The hotel was spotlessly clean throughout, and we felt very safe. Every aspect of our stay was perfect.

    Reviewed November 07, 2025

    Thank you very much for your wonderful recommendation of our hotel. We are delighted to hear that you appreciated both the location of our Hotel Monopol Luzern and the comfort of your room so much. It is especially pleasing to know that you enjoyed the amenities – from the fridge and hairdryer to the spacious feeling of your room. We appreciate your trust and look forward to welcoming you back during your next visit to Lucerne. Your Hotel Monopol Luzern

    Responded November 10, 2025
    Hotel Monopol Luzern
  2. 9.6
    Exceptional
    Eva from Australia
    Couple
    Double Room
    Stayed 2 nights in November 2025

    “ An Exceptional Stay in the Heart of Lucerne”

    My experience at this hotel was truly outstanding. The property boasts an excellent location and offers outstanding service. The staff demonstrated the highest level of professionalism — attentive, courteous, and genuinely warm in their approach. Every interaction reflected a sincere commitment to guest satisfaction. The hotel itself is beautifully maintained with an inviting atmosphere that captures the charm of Lucerne. Lucerne is a truly remarkable city to visit, with its breathtaking lake views, historic architecture, and welcoming spirit, remains one of the most finest destinations I have had the pleasure to visit. I would highly recommend this hotel to anyone seeking a refined and enjoyable stay in Lucerne.

    Reviewed November 05, 2025

    Thank you very much for your wonderful feedback. We are delighted to hear that you thoroughly enjoyed your stay with us and appreciated both our location and our service. Your kind words about our team mean a lot – we take great pride in providing genuine hospitality, and it is rewarding to know this was reflected in your experience. Lucerne truly is a remarkable city, and we hope to have the pleasure of welcoming you back on your next visit. Your Hotel Monopol Luzern

    Responded November 10, 2025
    Hotel Monopol Luzern
  3. 9.6
    Exceptional
    Esther from Singapore
    Family with teens
    Quadruple Room
    Stayed 2 nights in December 2025

    “Super nice and helpful staff”

    We enjoyed staying in Monopol hotel. The location which is just next to the Lucerne station is unbeatable. The front desk staff were all very nice and helpful. We met at least 3 of them and they were all wonderful and courteous. We stayed in a quad room which is very spacious. It has a Nespresso machine in room and kettle to make tea. Room and bathroom are clean. We wished the room has better lighting as some areas where we put our luggage is very dim and we had to use our camera flashlight to see clearly at night. Also, there were some loud music on a Saturday night until late around 3am and can be heard from the room. Sunday night was fine though.

    Reviewed December 17, 2025

    Thank you very much for your detailed and kind feedback. We’re delighted to hear that you enjoyed your stay at Hotel Monopol and that our unbeatable location next to Lucerne train station, as well as the friendliness and helpfulness of our front desk team, left such a positive impression on you. Your compliments to our colleagues mean a great deal to us. We’re also pleased that you found your quad room spacious, clean, and well equipped with a Nespresso machine and kettle for your comfort. At the same time, we truly appreciate your constructive comments regarding the lighting in certain areas of the room and the noise experienced on Saturday night. We understand how important a restful environment is and will take your feedback seriously as we continue to improve our guest experience. Thank you again for sharing your thoughts, and we hope to have the pleasure of welcoming you back in the future. Your Hotel Monopol Lucerne

    Responded December 18, 2025
    Hotel Monopol Luzern
  4. 9.2
    Exceptional
    SOON from South Korea
    Group
    Double Room
    Stayed 2 nights in April 2025

    “Family trip for four.”

    It's the best! *My family is planning a personal sightseeing schedule, visiting Switzerland for 2 days in Lucerne and 3 days in Interlaken, and we booked accommodation at Monopol! ☆Nado Switzerland guide, Mr. Na Dong-cheol☆ we traveled for 2 days with local Korean tourism, and it was such a fun and fulfilling couple of days. He also helped us move from our accommodation in Lucerne to Interlaken. If you travel to Switzerland, you must choose accommodation in Lucerne, and it should definitely be Monopol! The location in front of the accommodation is the best, connected to the lake, Migros, Coop, Lucerne Central Station, the cruise ship terminal, and Chapel Bridge. The restaurants on the other side of the bridge with terraces are so romantic. *If you wake up early in the morning, take a moment to appreciate the riverside view beyond the window. You'll be captivated by the fluttering Swiss flag atop a building and the charm of the medieval architecture. *With the crazy prices, it's convenient to eat instant food within the accommodation and it's great for resting. *If you think you might need earplugs, it's a good idea to bring some. *Don't forget to take slippers for the reception. *Eat one apple each morning and evening. *The water quality is excellent; bathing and washing your hair feels great. *Microwave available on the first floor. *If you bring a canoe from Korea, make sure to use it at the accommodation. If you look for romance, you'll end up broke, haha; romance lasts only a day or two, right? Don't hesitate to spend money on activities and enjoy fully. *For those coming on a free schedule, I recommend Korean tourism services. *My family traveled for 2 days with ☆Nado Switzerland, Mr. Na Dong-cheol☆ for personal tours, and it was such a fun and fulfilling couple of days. We used his services to move from our accommodation in Lucerne to Interlaken. I am very satisfied.

    Reviewed April 12, 2025
    Auto-translated through generative A.I.

    존경하는 Soon님, 저희 호텔 Monopol에서 가족 여행 중 좋은 경험을 하셨다는 소식을 듣고 매우 기쁘게 생각합니다. 루체른에서의 숙박과 주변 관광지에 대한 자세한 설명은 미래의 손님들이 기대할 수 있는 모습을 생생하게 전달해 주셨습니다. 호텔의 청결도, 가성비, 위치, 서비스에 대한 귀하의 피드백에 진심으로 감사드립니다. 우리는 이 분야에서 최고 수준의 서비스를 제공하기 위해 노력하고 있으며, 귀하의 기대에 부응했다는 사실을 알게 되어 매우 기쁩니다. 그러나 시설에 대한 귀하의 피드백을 존중하며, 개선이 필요한 부분에 대해 최선을 다해 노력하겠습니다. 귀하가 언급하신 대로, 우리 호텔의 중심 위치는 확실히 강점 중 하나입니다. 슈퍼마켓과 기타 편의 시설과의 가까운 거리는 귀하의 체류를 훨씬 편리하게 만들어줍니다. 이 점을 즐기셨다는 점에 기쁘게 생각합니다. 동료 여행객들에게 주신 친절한 추천에 감사드립니다. 새벽의 강변 풍경과 현지 음식을 즐기는 것은 정말로 기억에 남는 경험이 될 것 같습니다. 다음 방문 시 귀하와 가족을 다시 맞이할 수 있기를 기대하며, 더욱 즐거운 숙박을 위해 최선을 다하겠습니다. 감사합니다. 호텔 모노폴

    Responded April 26, 2025
    Hotel Monopol Luzern
  5. 8.4
    Excellent
    Mary from Singapore
    Couple
    Stayed 2 nights in February 2026

    “Nice hotel and convenient location”

    Very convenient location, as the hotel is situated just across from Lucerne’s main train station. The room was quite spacious—although a bit dated in style, it was still very comfortable. The only downside was the early check-in fee. I was initially informed that it would cost ***, but I was ultimately charged half of daily rate. Thankfully, the reception staff member was very kind and offered me a 50% discount, which I truly appreciated. I will come back again

    Reviewed March 04, 2026

    Dear Mary, Thank you for sharing your impressions. We are pleased that our location opposite the station suited your plans and that you found your room spacious and comfortable. We appreciate your understanding regarding our classic style; while the historic character may not suit every preference, we remain committed to maintaining and enhancing our facilities for guest comfort. We regret any confusion surrounding the early check-in charge and are glad our colleague assisted promptly and courteously. Your willingness to return is greatly valued, and we look forward to welcoming you again for a seamless stay. Yours sincerely, Hotel Monopol

    Responded March 08, 2026
    Hotel Monopol Luzern
Changed to review page 1

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