Hotel Monopol Luzern
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8.2
Excellent
/10
(347 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - 940 meters to the beach
  • Sammlung Rosengart120 m
  • Luzern Train Station140 m
  • Permanence Medical Center Luzern160 m
  • Post Office170 m
  • The Chapel Bridge210 m
  • University of Lucerne220 m
  • Kapellbrücke240 m
  • Kultur und Kongresszentrum & Kunstmuseum270 m
  • Hauptbahnhof290 m
  • Picasso Museum330 m
  • Free Wi-Fi

    Hotel Monopol Luzern

    Pilatusstrasse, Luzern Metro Area, Luzern, Switzerland, 6002 - See map

    7 travelers are looking at this property right now

    Book now before it's too late!

    "Beautiful old hotel delightfully located in the best spot in downtown Lucerne."
    JOE - August 28, 2018
    Excellent comfort
    8.6 room quality and comfort
    Excellent service
    8.3 rating for service
    • 140 meters to public transportation

    • 940 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Cheaper than 95% of all properties in Luzern in the last 24 hours

    Compared to 310 Luzern properties at Agoda for various dates

    Property ranking|Compared to 310 Luzern properties
    See all rankings
    Location score
    9.4/10
    Room comfort score
    8.6/10
    Cheapest price score
    Review score - United States
    8.7/10
    Better than
    99
    %
    of Luzern properties
    Better than
    98
    %
    of Luzern properties
    Better than
    95
    %
    of Luzern properties
    Better than
    95
    %
    of Luzern properties
    Value for money7.6
    Distance to city center0.050 km
    Location rating9.4
    Nearest airportEmmen Airport (EML)
    Distance to airport4.8 km

    Rooms available at Hotel Monopol Luzern

    8.6
    Excellent
    Room comfort & quality
    Triple Room
    Triple Room
    ...
    • Room size: 35 m²/377 ft²
    • Street view
    • 3 single beds
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    Single Room
    Single Room
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 1 single bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 42 m²/452 ft²
    • Street view
    • 2 single beds
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    Superior Single
    Superior Single
    ...
    • Room size: 22 m²/237 ft²
    • Street view
    • 1 single bed and 1 sofa bed
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    Superior Double
    Superior Double
    ...
    • Room size: 33 m²/355 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Deluxe Junior Suite
    Deluxe Junior Suite
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 2 single beds
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    Double Room
    Double Room
    ...
    • Room size: 26 m²/280 ft²
    • Separate shower/bathtub
    • 2 single beds
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    Quadruple Room
    Quadruple Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 3 single beds and 1 sofa be...
    Enter dates to see prices
    Double Single Use Standard
    Double Single Use Standard
    ...
      Enter dates to see prices
      Deluxe Suite
      Deluxe Suite
      ...
      • Shower and bathtub
      • 2 single beds
      Enter dates to see prices

      What people love about Hotel Monopol Luzern

      • 10.0
        Exceptional
        Location

        "The hotel has the best location, just across the train station."

        Yuli

        |

        December 21, 2018

      • 6.8
        Good
        Staff 

        "Nice staff and good location"

        Suk L.

        |

        August 6, 2018

      • 9.2
        Exceptional
        Breakfast

        "Breakfast is nice."

        WING K.

        |

        May 29, 2018

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      More about Hotel Monopol Luzern

      More about Hotel Monopol Luzern

      8.0
      Very good

      "Room is big and clean."

      Soek F.

      |

      October 4, 2016

      An overview

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      Most talked about facilities

      Housekeeping
      11 mentions
      Breakfast
      8 mentions
      Internet
      7 mentions
      View
      2 mentions

      What they offer

      9.2
      Exceptional
      Cleanliness

      "Clean and tidy room."

      WING K.

      |

      May 29, 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American
      Vegetarian
      Gluten-free

      Restaurants on site

      Suite Lounge & Bar
      No additional information available
      Mexican the rooftop restaurant
      Cuisine:Mexican
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Most helpful reviews for Hotel Monopol Luzern
      Group
      Stayed 2 nights in April 2019
      Excellent8.0
      Fantastic locationHighly recommended for its location, it's just a step out of the station. And there are good food options ard the hotel - McD, BK, Starbucks. Nearby to lots of attractions and we moved around easily. Friendly, helpful staff who let us check-in earlier as well. I had booked a Titlis tour on Viator and the pick-up location was right behind the hotel which was easy and convenient.
      Sukhwinderfrom SingaporeReviewed May 01, 2019
      Business traveler
      Stayed 1 night in June 2019
      Double Room
      Review score4.8
      Horrifying, no AC in the summer even government warning due to heat wavesWell upon arrival everything was great considering the location. After receiving the key I came to the room and the door was opened. Enter the room and found shoes in the room so left right away to inform the reception. After 30 minutes they said it had been a mistake but it was okay and room had been cleaned. Returning to the same room I realized mini bar was half empty so made a complain so I would not be charged the next day. After drinks replaced I realized that the hotel made a note inside the room that they didn’t have ac and the reason was because it’s a 200 years old building? Not sure how long they will even continue having a license since in the heat waves all over Europe I would not be shocked if people would end up in the hospital from the heat in the rooms so would not recommend anyone to stay in this hotel during the summer
      Maxfrom SwedenReviewed July 05, 2019
      Solo traveler
      Stayed 5 nights in July 2019
      Double Room
      Excellent8.0
      Near to Luzern StationJust opposite to Luzern Station - very convenient. Near to sightseeing places as well. But very noisy at night due to the noice of the cars , trains, pubs, etc.
      MEIfrom ChinaReviewed July 08, 2019
      Solo traveler
      Stayed 1 night in May 2019
      Single Room
      Very good7.6
      Excellent Location, Helpful StaffLocated right next to the Lucern train station. Close to the main sights in Lucerne as well as the bus to Kriens to go up Mt Pilatus. Front staff were very helpful. Close to some restaurants, convenience stores and a supermarket. Room was comfortable although one bed gave me the sinking feeling when I lay down on it; the mattress needs to be replaced. Thankfully the second bed had a more comfortable mattress. Having said that, that mattress too had seen its useful days. The room was spacious and clean. However, during the day there was considerable noise from some work that was going on in other rooms on the same floor. Sound proofing from street noise was good but I could hear the floor in the room above mine creaking from a guest or guests walking about in the room above.
      Weifrom MalaysiaReviewed May 16, 2019
      Couple
      Stayed 2 nights in May 2019
      Double Room
      Exceptional10.0
      Great location and beautiful hotelDirectly across the street from the train station and the main bridge to old town. Beautiful hotel and a great value. Starbucks, McDonalds, and a cell phone store for data cards right out front. Very nice.
      GarrettReviewed May 16, 2019

      Reviews of Hotel Monopol Luzern from real guests

      Overall rating
      8.1
      Excellent
      From 1257 reviews
      Provided by verified guests of
      Agoda Reviews (347)Booking.com Reviews (910)
      Rating via Agoda8.2
      /
      10
      Cleanliness8.2
      Facilities7.4
      Location9.4
      Room comfort and quality8.6
      Service8.3
      Value for money7.6
      High score for Luzern
      Rating
      9+ Exceptional (63)
      8-9 Excellent (45)
      7-8 Very Good (51)
      6-7 Good (18)
      <6 Below Expectation (21)
      Time of the year
      Mar - May (66)
      Jun - Aug (56)
      Sep - Nov (45)
      Dec - Feb (31)
      All guests (347)
      All room types
      All languages

      Show reviews that mention 

      Showing 198 verified guest comments
      12345
      8.0
      Excellent
      Sukhwinder from Singapore
      Group
      Stayed 2 nights in April 2019

      Fantastic location”

      Highly recommended for its location, it's just a step out of the station. And there are good food options ard the hotel - McD, BK, Starbucks. Nearby to lots of attractions and we moved around easily. Friendly, helpful staff who let us check-in earlier as well. I had booked a Titlis tour on Viator and the pick-up location was right behind the hotel which was easy and convenient.

      Reviewed May 01, 2019
      4.8
      Max from Sweden
      Business traveler
      Double Room
      Stayed 1 night in June 2019

      Horrifying, no AC in the summer even government warning due to heat waves”

      Well upon arrival everything was great considering the location. After receiving the key I came to the room and the door was opened. Enter the room and found shoes in the room so left right away to inform the reception. After 30 minutes they said it had been a mistake but it was okay and room had been cleaned. Returning to the same room I realized mini bar was half empty so made a complain so I would not be charged the next day. After drinks replaced I realized that the hotel made a note inside the room that they didn’t have ac and the reason was because it’s a 200 years old building? Not sure how long they will even continue having a license since in the heat waves all over Europe I would not be shocked if people would end up in the hospital from the heat in the rooms so would not recommend anyone to stay in this hotel during the summer

      Reviewed July 05, 2019
      8.0
      Excellent
      MEI from China
      Solo traveler
      Double Room
      Stayed 5 nights in July 2019

      Near to Luzern Station”

      Just opposite to Luzern Station - very convenient. Near to sightseeing places as well. But very noisy at night due to the noice of the cars , trains, pubs, etc.

      Reviewed July 08, 2019
      7.6
      Very good
      Wei from Malaysia
      Solo traveler
      Single Room
      Stayed 1 night in May 2019

      Excellent Location, Helpful Staff”

      Located right next to the Lucern train station. Close to the main sights in Lucerne as well as the bus to Kriens to go up Mt Pilatus. Front staff were very helpful. Close to some restaurants, convenience stores and a supermarket. Room was comfortable although one bed gave me the sinking feeling when I lay down on it; the mattress needs to be replaced. Thankfully the second bed had a more comfortable mattress. Having said that, that mattress too had seen its useful days. The room was spacious and clean. However, during the day there was considerable noise from some work that was going on in other rooms on the same floor. Sound proofing from street noise was good but I could hear the floor in the room above mine creaking from a guest or guests walking about in the room above.

      Reviewed May 16, 2019
      10.0
      Exceptional
      Garrett
      Couple
      Double Room
      Stayed 2 nights in May 2019

      Great location and beautiful hotel”

      Directly across the street from the train station and the main bridge to old town. Beautiful hotel and a great value. Starbucks, McDonalds, and a cell phone store for data cards right out front. Very nice.

      Reviewed May 16, 2019
      10.0
      Exceptional
      Yuli from Indonesia
      Family with young children
      Deluxe Junior Suite
      Stayed 2 nights in December 2018

      Excellent stay”

      The hotel has the best location, just across the train station. There is McD, starbucks and shops on the hotel ground floor. We book the new renovated suite. Very spacious and clean. Definitely will be back to this hotel.

      Reviewed December 21, 2018
      6.0
      Naresh from India
      Family with teens
      Double Room
      Stayed 3 nights in July 2019

      PROS :Best Location CONS:Too noisy & zero value for the money paid”

      Monopol Lucerne has the best location possible for train travellers, but that"s it Nothing more than this I can say about this hotel. They proclaim to be a 4* star but zero facilities. They do not have a kettle in the room for Tea coffee facilities for which you have to go to the 4Th floor where they have kept a kettle chained to the wall. There is a so called lounge which is no more than a cheap disco which plays loud thumping techno music at unearthly hours of 3 am in the morning which is so disturbing as you can hear it even on the 5th floor. As the hotel is on the main street you can hear drunk people shouting and screaming all through the night which is very disturbing for tired travellers. The hotel should complain to the Police to do something about this drunken ruckus . The hotel is also not airconditioned and it gets very hot in the night so with the windows open it is impossible to sleep peacefully with the loud noises coming from the disco and road.

      Reviewed July 08, 2019
      9.6
      Exceptional
      Josephine from Hong Kong
      Couple
      Double Room
      Stayed 1 night in April 2019

      Very happy”

      We were happy with the staff, ambience and location of this Hotel.

      Reviewed May 06, 2019
      8.4
      Excellent
      Pimwadee from Thailand
      Group
      Triple Room
      Stayed 2 nights in April 2019

      Great location and friendly staff”

      Great location and friendly staff

      Reviewed May 02, 2019
      8.0
      Excellent
      Rudyanto from Indonesia
      Family with teens
      Triple Room
      Stayed 1 night in July 2016

      great location, confortable and spacious”

      The hotel just above next to the train station, a great start for city sightseeing. Hotel did not provide AC because it was mean to preserve the heritage building. Other than that, everything is perfect.

      Reviewed July 12, 2016
      8.7
      Excellent
      Thoa from Australia
      Couple
      Double Room
      Stayed 3 nights in February 2014

      Comfort, location and ideal for tourists”

      Good breakfast, friendly staff and spacious room

      The hotel is across the train station so for us as tourists with our heavy luggage, this is very handy. The hotel location is central and walking distance to most of the touristic places, restaurants/shopping and the Rosengart Museum which exhibits a number of Picasso paintings. We highly recommend a visit to the Rosengart Collection if you are into art. The hotel staff including in the restaurant speak good English and are very friendly. Mr Dai from the reception area was very helpful with his recommendations on restaurants and suggestions how to access to Wifi via Swisscom plan as wifi is not available in the room. Usually we find breakfast including in the room rate is basic; however the hotel breakfast is quite substantial and the quality of the hot/cold food is very good. The room that was allocated to us doesn't look over the lake but is spacious. Overall, we are satisfied with the service and will not hesitate to stay here again if we visit Luzern.

      Reviewed February 11, 2014
      10.0
      Exceptional
      SIM from Malaysia
      Couple
      Double Room
      Stayed 1 night in November 2013

      A Superb Hotel”

      Location, Clean, Friendly Staff

      The location of this hotel is perfect as it is just right opposite Lucerne train station. The room is clean and comfortable. The hotel staff also very friendly and helpful by showing us the directions to all the tourist spots at Lucerne. A weak point is this htoel does not provide free wifi. Will definitely stay at this hotel for my next trip to Lucerne again.

      Reviewed December 23, 2013
      8.0
      Excellent
      Mak from Hong Kong
      Solo traveler
      Double Room
      Stayed 1 night in October 2013

      A centrally located hotel”

      Close to the train station; walkable distance to the main attractions, or just take a bus to go around. The bus terminal is located in front of the hotel.

      A comfy room with spacious bathroom. Not noisy even it is located opposite to the train station. But there's no in-room wifi access. If you need it, you gotta go to downstairs, in front of their reception, or at the Starbucks cafe.

      Reviewed November 29, 2013
      9.3
      Exceptional
      Titus from Indonesia
      Solo traveler
      Single Room
      Stayed 3 nights in May 2012

      Great location and big rooms”

      great location, big rooms, free internet

      i was staying there for three nights, the hotel is located exactly the opposite of lucerne train station. you just need to cross the street to get to the hotel. it has big rooms for european hotel standard, free internet in the lobby and a walking distance to the city center. there are plenty of restaurants and cafes nearby, and also groceries store

      Reviewed June 10, 2012
      6.8
      Good
      FAI from Hong Kong
      Couple
      Stayed 1 night in June 2019

      Good location”

      Very good location. Train station is just 1 min walk distance.

      Reviewed June 15, 2019
      10.0
      Exceptional
      WANG from Switzerland
      Family with young children
      Double Room
      Stayed 1 night in March 2019

      location is great”

      next to the train station, location is great, rooms are big, will def recommend to friends.

      Reviewed March 27, 2019
      9.2
      Exceptional
      Chen from Singapore
      Family with teens
      Stayed 3 nights in March 2019

      Good location”

      Excellent location just next to Metro. Clean room and breakfast was good. But price is a bit expensive.

      Reviewed March 24, 2019
      8.4
      Excellent
      Mr. from Thailand
      Couple
      Double Room
      Stayed 2 nights in May 2019

      Excellent”

      Good location end it is very convenient to go by train because the station is just next-door.

      Reviewed May 25, 2019
      10.0
      Exceptional
      Parimal from United States
      Solo traveler
      Double Room
      Stayed 1 night in May 2019

      Exceptional”

      Great place and location. Be careful to ensure your room is not near an elevator - all night you could hear it.

      Reviewed May 24, 2019
      10.0
      Exceptional
      pritam from United Kingdom
      Couple
      Double Room
      Stayed 1 night in May 2019

      Very good location ”

      Spacious and clean and well appointed . Superb location,3 mins walk from the Haupbahnhof! Very helpful staff.

      Reviewed May 09, 2019
      12345
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      Hotel Monopol Luzern
      |Excellent 8.2
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      • Exceptional location
      • Lake Lucerne
      • Luzern Train Station is within 0.14 km