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Exterior view, Hotel Monopol Luzern in Luzern
Double Room, Hotel Monopol Luzern in Luzern
a woman standing in front of a counter in a restaurant, Hotel Monopol Luzern in Luzern
a living room filled with furniture and a tv, Hotel Monopol Luzern in Luzern
Hotel Monopol Luzern
Hotel Monopol Luzern
a statue of a woman walking across a river, Hotel Monopol Luzern in Luzern

Removed from saved list

8.5

Excellent

787 reviews

787 reviews

Housekeeping20
Breakfast18
Shops6
See map
See map

9.6

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
The Rosengart Collection
100 m
Lucerne Station
120 m
Spielplatz Vögeligärtli
130 m
Rosengart Collection Lucerne
140 m
Vögeligärtli
160 m
Popular landmarks
Jesuitenkirche
290 m
Old Town Lucerne
360 m
Spreuer Bridge
600 m
The Nine Towers
650 m
Lion Monument
930 m
Closest landmarks
Tourist Information - Lucerne Tourism
50 m
zahnartztzentrum.ch
70 m
BENU Apotheke
110 m
Parkhaus Flora
110 m
Park and ride
160 m

Hotel Monopol Luzern

Pilatusstrasse, Luzern Metro Area, Luzern, Switzerland, 6003 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Luzern Metro Area part of Luzern, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chapel Bridge. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

140 meters to public transportation

Front desk [24-hour]

Excellent breakfast

100 meters to The Rosengart Collection

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Bicycles

Check-in/out [express]

Luggage storage

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money8.1
Distance to city center0.050 km
Location rating9.6
Nearest airportEmmen Airport (EML)
Distance to airport4.8 km

Rooms available at Hotel Monopol Luzern

Excellent
Room comfort & quality

8.6

Double Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Triple Room
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 3 single beds
Enter dates to see prices
Junior Suite Deluxe
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed or 1 king bed
Enter dates to see prices
Single Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 58 m²/624 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Quadruple Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 3 single beds and 1 sofa be...
Enter dates to see prices
Double Room Standard
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed or 1 queen bed
Enter dates to see prices
Room #1206
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Room #580
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What measures does Hotel Monopol Luzern take in terms of hygiene, safety, and cleanliness?

Hotel Monopol Luzern satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, staff trained in safety protocol, and sterilizing equipment for added safety measures and hygiene protocols.

What is Hotel Monopol Luzern pet policy?

Hotel Monopol Luzern's additional pet policy indicates that the weight/size limit is 44 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

How many rooms does Hotel Monopol Luzern have?

Hotel Monopol Luzern has a total of 79 rooms.

How long do guests normally stay at Hotel Monopol Luzern?

Verified past guests that have stayed at Hotel Monopol Luzern had an average nightly stay of 2 nights at this property.

What was the average room rate for Hotel Monopol Luzern been in the past month?

The average room rate for Hotel Monopol Luzern in the past month is 246.71 CHF, compared to city's average of 212.63 CHF.

In which languages can Hotel Monopol Luzern's personnel communicate?

Hotel Monopol Luzern can converse up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the average rating that verified Families with young children have given to Hotel Monopol Luzern?

Verified families with young children that have stayed at this property have given Hotel Monopol Luzern an average rating of 7.8. You can look up more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Hotel Monopol Luzern?

Verified families with older children that have stayed at this property have given Hotel Monopol Luzern an average rating of 8.3. You can search for more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Hotel Monopol Luzern?

Past group travelers that have stayed at this property have given Hotel Monopol Luzern an average rating of 8.0. You can check out more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hotel Monopol Luzern?

Verified local visitors that have stayed at this property have given Hotel Monopol Luzern an average rating of 9.1. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.

What is the nearest train, metro, or bus station to Hotel Monopol Luzern?

The closest train, metro, or bus station is Gisikon-Root, 10261.3 m away from Hotel Monopol Luzern.

See map

Explore the neighborhood

What people love about Hotel Monopol Luzern

  • 8.8

    Excellent
    Cleanliness

    "Room is clean and cozy."

    Tsz

    |

    May 22, 2023

  • 9.6

    Exceptional
    Spaciousness

    "Spacious and clean room."

    Ying

    |

    May 6, 2023

  • 10

    Exceptional
    Location

    "Good location, and the room is big enough for 2 big luggages."

    Chi

    |

    July 12, 2023

Property ranking|Compared to 167 Luzern properties
See all rankings
Room comfort score
8.6/10
Cheapest price score
Location score
9.6/10
Room size
29 sqm.
Better than
97
%
of Luzern properties
Better than
95
%
of Luzern properties
Better than
94
%
of Luzern properties
Bigger than
83
%
of Luzern properties
Overall rating:

8.5

Excellent
787 reviews
Cleanliness
8.6
Facilities
7.9
Location
9.6
Read all reviews >
What travelers say they love:
Spacious room provided with great view.
Haryono from Singapore
Couple
More about Hotel Monopol Luzern

More about Hotel Monopol Luzern

Hotel Monopol Luzern

Take advantage of the many attractions Luzern has to offer with a stay at Hotel Monopol Luzern.
Hotel Monopol Luzern provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Front desk services including luggage storage can assist with your needs. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Hotel Monopol Luzern. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hotel Monopol Luzern include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Monopol Luzern.
Hotel Monopol Luzern lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Have some easy fun without traveling far, while playing hiking trails at Hotel Monopol Luzern. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Lion Monument located 930 m away, a must-see for anyone visiting Luzern. An afternoon of browsing the works at Verkehrshaus der Schweiz located 2.0 km away can familiarize you with the local art scene.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 94% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Luzern.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

11 mentions

Breakfast

8 mentions

Internet

7 mentions

View

2 mentions

Languages spoken
  • English
  • French
  • German
  • Italian
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Hiking
  • Nightclub
  • On-site entertainment
  • Pub crawl
  • Skiing
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids safety features
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
Available in all rooms
  • Bathtub
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Suite Lounge & Bar
  • No additional information available
Mexican the rooftop restaurant
  • Cuisine: Mexican
  • Menu: Buffet

Location

Pilatusstrasse, Luzern Metro Area, Luzern, Switzerland, 6003
Exceptional
Location

9.6

Airports
  • Emmen Airport (EML)
    4.8 km
  • Zurich Airport (ZRH)
    49.1 km
Public transportation
  • Luzern Train Station
    140 m
  • Gütschbahn Bergstation
    1.1 km
Hospital or clinic
  • zahnartztzentrum.ch
    70 m
Shopping
  • Luzerner Wochenmarkt
    290 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Rosengart Collection
    100 m
  • Lucerne Station
    120 m
  • Chapel Bridge
    230 m
  • Jesuitenkirche
    290 m
  • Old Town Lucerne
    360 m
  • Spreuer Bridge
    600 m
  • The Nine Towers
    650 m
  • Lion Monument
    930 m
  • Glacier Garden (Gletschergarten)
    1.0 km
  • Verkehrshaus der Schweiz
    2.0 km
Nearby landmarks
  • Tourist Information - Lucerne Tourism
    50 m
  • zahnartztzentrum.ch
    70 m
  • The Rosengart Collection
    100 m
  • BENU Apotheke
    110 m
  • Parkhaus Flora
    110 m
  • Lucerne Station
    120 m
  • Spielplatz Vögeligärtli
    130 m
  • Rosengart Collection Lucerne
    140 m
  • Luzern Train Station
    140 m
  • Park and ride
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must reserve meals in advance. Otherwise, no meal will be served.
  • All guests will receive a free Lucerne City-Mobility ticket at check-in. This ticket allows free use of all buses and Trains (2nd class) in the whole town Lucerne (excluding boats).
  • Children 0-6 years old will be charged HUF 50 per child per night with extra bedding provided.
  • Children 7-11years old will be charged HUF 80 per child per night with extra bedding provided.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Distance from city center0.050 km
  • Travel time to airport (minutes)65
Extras
  • Breakfast charge (unless included in room price)25 CHF
The property
  • Number of bars/lounges3
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 79
  • Year property opened1899
  • Most recent renovation2014
Parking
  • Daily parking fee30 CHF

Property announcements

There is no air conditioner in Standard rooms, Superior rooms, and Triple rooms.

Reviews of Hotel Monopol Luzern from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.6
Facilities7.9
Location9.6
Room comfort and quality8.6
Service8.7
Value for money8.1
High score for Luzern
Rating
9+ Exceptional (159)
8-9 Excellent (75)
7-8 Very Good (67)
6-7 Good (35)
<6 Below Expectation (29)
Time of the year
Mar - May (109)
Jun - Aug (93)
Sep - Nov (82)
Dec - Feb (81)

Show reviews that mention 

Showing 365 verified guest comments
12345
10.0
Exceptional
YIP from Singapore
Family with teens
Stayed 3 nights in December 2022

Perfect Location and very friendly helpful staff”

Hotel is just next to Lucerne Train station. This is essential for family with luggages to conveniently check in with minutes. Staff are very friendly and helpful ie approachable unlike interlaken central hotel staff was very rude and couldn't serve the basic service. This monopol hotel is central to visit most attractions eg 1 min walk to Chapel Bridge and Piers to take cruises & Mt Rigi(free with Swiss passes)... Walks along Piers of lake is relaxing and happy... Window shoppings of various many outlets are 2 min walk to and many more.... The most economical meals to get is COOP supermarket in Switzerland. But is ok to spend a bit on local Fondue.

Reviewed December 26, 2022

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Thank you for your review and for mentioning our convenient location and helpful staff. We strive to provide a comfortable experience for all our guests and are glad that we could do so for you. We appreciate all feedback both positive and negative as it helps us to improve our services. We hope to welcome you back soon! yours faithfully Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
10.0
Exceptional
mei from Australia
Couple
Double Room
Stayed 1 night in October 2022

Best location , convenient ”

Very good location The little downside is the room could possible be hot without AC in the summer . It wasn’t an issue for us as the weather was cool.

Reviewed October 24, 2022

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Thank you so much for your positive review. We are delighted that you found our location convenient and that the weather wasn’t an issue. Here at our hotel, we understand the importance of having comfortable rooms and strive to ensure the best experience for all of our guests. While we are always looking to improve, we hope you had an enjoyable stay with us despite any discomfort caused by the temperature of your room. Thank you for taking the time to provide us with your feedback! yours faithfully Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
10.0
Exceptional
Saw from Myanmar
Couple
Stayed 2 nights in December 2019

Perfect Location!”

This hotel got a perfect location for everything! I feel so lucky that I chose to stay here for my trip to Luzern. The hotel is just right across the street of the main Luzern train station. Just right beneath the hotel is Starbucks and MC Donald. Right across the street is Burger King. And at the basement level of the main train station there are lots of food stalls and a big supermarket. The hotel is at a very short walking distance (literally just across the street)...to major tourist attraction places, and to the port where Lake Luzern cruise depart/arrive. I will definitely stay here again for my next visit.

Reviewed January 07, 2020

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10.0
Exceptional
Raja from Malaysia
Couple
Stayed 1 night in December 2021

Just few steps from the train station”

Was greeted happily by the staff, leave luggage is allowed, very convenient on location if you travel by train. Eateries are very accessible. i had the highest floor room, and we enjoyed the space and size of the room. Clean and huge. Lovely stay

Reviewed January 19, 2022

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Thank you so much for the positive review, Raja! We are delighted that you enjoyed your stay with us and found our hotel convenient to the train station. We strive to make sure our guests have a comfortable experience in our rooms, and we are happy that yours was clean and spacious. Thank you again for staying with us and we hope to serve you again soon. Sincerely yours Lars Güggi General Manager Hotel Monopol

Responded June 03, 2023
Hotel Monopol Luzern
10.0
Exceptional
Robert from United States
Couple
Double Room
Stayed 2 nights in October 2022

Awesome!”

Really awesome location so close to everything and it’s such a cool old fashioned hotel! Right by Starbucks !

Reviewed October 26, 2022

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Thank you for your kind words and for acknowledging the convenient location of our hotel. We are very proud that our hotel is an old-fashioned one, and have made it our mission to provide an authentic experience for all of our guests. We are thrilled that you enjoyed your stay, and we hope to welcome you again soon. yours faithfully Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
9.6
Exceptional
Duangruthai from Thailand
Solo traveler
Single Room
Stayed 3 nights in September 2022

Exceptional”

The hotel’s strongest point is the location - right at the train station. Room was clean, and there are also common facilities like a microwave oven which you can use. Being right near the station also means proximity to supermarket and lots of tasty goodies

Reviewed September 16, 2022

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Thank you for your review of our hotel. We are glad to hear that you enjoyed our location and our staff. We apologize for the noise you experienced in your room and we hope that it did not impact your stay too much. We are sorry for the inconvenience of having to park your car a few blocks away. We hope you will choose to stay with us again in the future.

Responded September 29, 2022
Hotel Monopol Luzern
9.6
Exceptional
LAI from Hong Kong SAR, China
Solo traveler
Double Room Standard
Stayed 2 nights in January 2023

Exceptional”

Location is good, 1 minute from Luzern Station, exit left hand side, breakfast is good. I like this hotel.

Reviewed February 04, 2023

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Thank you for your valuable feedback! We are delighted to learn that you had a pleasant stay with us and appreciate that you enjoyed our convenient location and tasty breakfast. Your kind words will be shared with our team in appreciation of their hard work. We hope that the rest of your travel is enjoyable and we look forward to welcoming you back in the future. yours faithfully Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
10.0
Exceptional
Manuela from Switzerland
Solo traveler
Junior Suite Deluxe
Stayed 2 nights in January 2023

Wunderschönes Zimmer”

Sehr freundliches kompetentes Personal /Top Lage

Reviewed February 03, 2023

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Thank you for your kind words and for taking the time to leave a review. We are thrilled that you enjoyed your stay with us. We strive to provide excellent service and accommodation, and it is gratifying to know our efforts have been appreciated. We look forward to welcoming you back soon. yours faithfully Lars Güggi General Manager Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
10.0
Exceptional
Lee from Singapore
Couple
Double Room
Stayed 1 night in October 2022

Best location ”

Best Location . Near train station. Walk around 3 mins .

Reviewed October 30, 2022

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Thank you for the positive feedback on our location! We are so glad to hear that you enjoyed your stay with us and found it easy to access the train station. Our hotel's philosophy is to provide an excellent location along with welcoming, professional service. We hope that you will once again visit and stay with us in the future. yours faithfully Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
10.0
Exceptional
Benjamin from Philippines
Couple
Double Room
Stayed 1 night in February 2020

The Perfect Hotel”

The location is perfect (just outside the train station), the staff members were all very helpful ( bags, umbrellas, candies, plus with neverending smiles), the breakfast was exceptional (both in ambiance and quality), and the room was more than what we were expecting.

Reviewed March 02, 2020

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9.6
Exceptional
Pailin from Thailand
Couple
Triple Room
Stayed 2 nights in December 2022

Room not keep the sound”

Room next door is very noisy! They talk and seems like kid running all the time!

Reviewed December 13, 2022

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Thank you for your feedback. We're sorry to hear that you were disturbed by noise from the room next door. We'll do our best to ensure that doesn't happen again in the future. Best regards your Hotel Monopol

Responded December 20, 2022
Hotel Monopol Luzern
9.6
Exceptional
Hoi from Hong Kong SAR, China
Group
Double Room
Stayed 1 night in January 2023

Everything good!”

Great location, friendly staff and nice breakfast

Reviewed January 21, 2023

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Thank you for taking the time to provide us with your feedback. We are delighted that you enjoyed your stay at our hotel and felt especially satisfied with our breakfast offering. It is always a pleasure to know that our guests have had a pleasant experience, and we look forward to accommodating you again in the future. Thank you for choosing us! yours faithfully Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
10.0
Exceptional
JungHan from South Korea
Couple
Double Room
Stayed 1 night in November 2022

Good”

Dance club bangbang

Reviewed November 07, 2022

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Thank you for your feedback. We're glad to hear that you enjoyed your time at our hotel and the dance club. We'll continue to work hard to provide an enjoyable experience for all our guests. Best regards your Hotel Monopol

Responded December 20, 2022
Hotel Monopol Luzern
8.8
Excellent
Priscilla from Singapore
Couple
Double Room
Stayed 1 night in October 2022

Great location and Service”

We free upgraded to super big room but the construction downstairs really ignoring. Request to change room and arrange for another great nice room although it was smaller but very cozy. The receptionist very friendly and helpful. A great hotel need super receptionist. Very convenient for luggage traveller with Trains. Recommended.

Reviewed January 26, 2023

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Thank you for your review of our hotel and for taking the time to share your experience with us. We are glad to hear that you enjoyed the location and service, as well as the helpfulness of our receptionist. We understand that construction noise can be disruptive, and apologize if this interfered with your stay. At our hotel we strive to provide a comfortable stay, with quality customer service, in a location that makes it easy to explore the area around us. Thank you again for staying with us and sharing your feedback. yours faithfully Hotel Monopol and Alpina

Responded February 11, 2023
Hotel Monopol Luzern
9.2
Exceptional
Mae from Philippines
Couple
Double Room
Stayed 3 nights in September 2022

Exceptional”

I like Hotel Monopol Luzern because of its location. The train station is just opposite the road and there are fast food restaurants nearby. We walked to the nearby museum (full of Picassos), to the famous woodenbrigde and the pier to get the boat cruising Lake Luzern.

Reviewed October 01, 2022

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Thank you for choosing Hotel Monopol Luzern and for taking the time to leave a review. We are delighted that you enjoyed the convenience of our location and managed to visit some of the attractions nearby. We hope that you had an unforgettable experience during your stay and we look forward to welcoming you back again soon. Sincerely yours Hotel Monopol und Alpina

Responded February 11, 2023
Hotel Monopol Luzern
9.2
Exceptional
Kuoh from Singapore
Couple
Standard Room
Stayed 4 nights in April 2022

A Convenient and Reasonably Priced Hotel”

Stayed at the Hotel Monopol Luzern for 4 nights. Hotel is conveniently located close to the train station, bus station, the pier and plenty of restaurants. The staff are friendly and the breakfast buffet with plenty of choices. Overall we enjoyed our stay at reasonable rates.

Reviewed April 16, 2022

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Dear Kuoh We are very glad you enjoyed your stay with us. We hope to see you soon again! Best regards Your Hotel Monopol Lucerne

Responded May 25, 2022
Hotel Monopol Luzern
9.6
Exceptional
Pat from United States
Couple
Double Room
Stayed 3 nights in November 2021

Exceptional”

Conveniently located near train station and food stores. Staff were very polite and extremely helpful. Room and bathroom are spacious.

Reviewed November 24, 2021

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Dear Raja, thank you for your wonderful review of our hotel. We are thrilled that you found our location convenient and that our staff were courteous and helpful. We are very fortunate to have many supermarkets, including Coop, Migros, and other stores in the underground station right outside our hotel. Our goal is to provide a comfortable experience for all of our guests, so it's wonderful to hear your positive feedback. We would be delighted if you chose to stay with us again in the future. Thank you for choosing us! Sincerely yours

Responded June 03, 2023
Hotel Monopol Luzern
8.8
Excellent
Zhi from China
Group
Double Room
Stayed 2 nights in August 2022

Good location but noisy if you are facing main roads”

The hotel is located at a super spot, from where you can reach the train station and ferry station in a couple of minutes. The room is ok and the staffs are very nice. But you may have to park your car a few blocks away as the parking lots are quite limited. The biggest problem is the noise from the main streets in the early morning, 2-3am, because there are people drinking and cheering together nearby.

Reviewed September 01, 2022

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Thank you for your review of our hotel. We are glad to hear that you enjoyed our location and our staff. We apologize for the noise you experienced in your room and we hope that it did not impact your stay too much. We are sorry for the inconvenience of having to park your car a few blocks away. We hope you will choose to stay with us again in the future.

Responded September 29, 2022
Hotel Monopol Luzern
10.0
Exceptional
Pashmina from Hong Kong SAR, China
Family with teens
Triple Room
Stayed 2 nights in February 2020

Exceptional”

Hotel should provide a change in breakfast as it was the same everyday

Reviewed February 08, 2020

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9.6
Exceptional
Pey from Singapore
Couple
Double Room
Stayed 1 night in February 2020

Beautiful hotel and good location”

Its right outside the train station, super convenient. The view in the room is awesome too!

Reviewed March 06, 2020

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