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Guestroom, Hotel Monterey La Soeur Osaka in Osaka
Studio Twin Non-Smoking, Hotel Monterey La Soeur Osaka in Osaka
a living room filled with furniture and a fireplace, Hotel Monterey La Soeur Osaka in Osaka
a very large room with a lot of windows, Hotel Monterey La Soeur Osaka in Osaka
a living room filled with furniture and a large window, Hotel Monterey La Soeur Osaka in Osaka
a living room filled with furniture and a table, Hotel Monterey La Soeur Osaka in Osaka
a bathroom with a bath tub, sink and mirror, Hotel Monterey La Soeur Osaka in Osaka

Removed from saved list

8.2

Excellent

4,814 reviews

4,814 reviews

Housekeeping26
View11
Breakfast6
See map
See map

8.3

Excellent

Location rating score

Excellent location - 2.04 kilometers from city center
Exceptional for walking
Parking
Available
Walkable places
OBP Enkei Hall
140 m
Osaka Business Park
180 m
Keihan Mall
350 m
Osaka Business Park Subway Station
320 m
Kyobashi Train Station
340 m
Popular landmarks
Osaka Castle
510 m
Osaka Castle Park
1.0 km
Minami (Namba)
3.4 km
Dotonbori
4.0 km
Kuromon Market
4.0 km
Closest landmarks
Consulate General of the Kingdom of the Netherlands
140 m
Australian Consulate General
160 m
Consulate General of the Republic of the Philippines
160 m
Kyobashi Coms Garden
390 m
Osaka Aqua-Liner Yodoyabashi pier
480 m

Hotel Monterey La Soeur Osaka

2-2-22 Shiromi Chuo-Ku, Osaka Castle & Kyobashi, Osaka, Japan, 540-0001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Osaka Castle & Kyobashi part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

290 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent view

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Hot tub

Front desk [24-hour]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.2
Location rating8.3
Nearest airportOsaka International Airport (ITM)
Distance to airport13.4 km

Rooms available at Hotel Monterey La Soeur Osaka

Excellent
Room comfort & quality

8.4

Family Quad
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds and 2 sofa be...
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Single Non Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
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Twin Non Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Triple Room with 2 Single Beds and 1 Extra Bed - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds and 1 sofa be...
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Studio Twin Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 semi double bed and 1 sof...
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Small Double Bed Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Splendid View Twin Room
...
  • Room size: 22 m²/237 ft²
  • Night view
  • 2 semi double beds
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Luxury Twin Room
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 2 single beds
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Room #28168017
...
  • City view
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Room #28168018
...
  • City view
Enter dates to see prices

Frequently asked questions

Does Hotel Monterey La Soeur Osaka provide dry cleaning services?

Yes! Hotel Monterey La Soeur Osaka offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What public parks are nearby Hotel Monterey La Soeur Osaka?

While staying at Hotel Monterey La Soeur Osaka, indulge in your early morning or evening stroll at nearby park which include Osaka Castle Nishinomaru Garden, OMM SKy Garden, and Kemasakuranomiya Park.

When was Hotel Monterey La Soeur Osaka built?

Hotel Monterey La Soeur Osaka was built in 2005.

How many floors does Hotel Monterey La Soeur Osaka have?

Hotel Monterey La Soeur Osaka has a total of 6 floors.

At what time of the year is Hotel Monterey La Soeur Osaka most popular?

Hotel Monterey La Soeur Osaka's most popular month where verified guests travelers have stayed the most is in January.

What was the average room rate for Hotel Monterey La Soeur Osaka been in the past month?

The average room rate for Hotel Monterey La Soeur Osaka in the past month is 13249.6 JPY, compared to city's average of 12962.12 JPY.

What payment options are accepted at Hotel Monterey La Soeur Osaka?

Hotel Monterey La Soeur Osaka accepts up to 4, with payment card options such as American Express, Visa, and MasterCard.

What is the verified guest review consensus about Hotel Monterey La Soeur Osaka's view?

76.0% of our past guest ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Monterey La Soeur Osaka down in the review section.

What is the typical rating that past Couples' have given to Hotel Monterey La Soeur Osaka?

Verified couple travelers that have stayed at this property have given Hotel Monterey La Soeur Osaka an average rating of 8.1. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What restaurants are close by Hotel Monterey La Soeur Osaka?

Hotel Monterey La Soeur Osaka’s neighborhood is Osaka Castle & Kyobashi which consists of popular restaurants such as Castle, Toyo, and Gram.

What time is check-in and check-out at Hotel Monterey La Soeur Osaka?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to Hotel Monterey La Soeur Osaka?

The closest airport to Hotel Monterey La Soeur Osaka is Tokushima Airport, 104.0 km away.

See map

Explore the neighborhood

What people love about Hotel Monterey La Soeur Osaka

  • 10

    Exceptional
    Cleanliness

    "Highly recommended… neat train station and subway."

    Maria

    |

    January 28, 2023

  • 10

    Exceptional
    Location

    "There are walking path from 2nd floor of hotel directly to the station, very convenient."

    MAYTINEE

    |

    April 14, 2023

  • 7.6

    Very good
    Location

    "Near Osaka CBD and castle park which is nice."

    Sharon

    |

    November 8, 2020

Property ranking|Compared to 3,795 Osaka properties
See all rankings
Room comfort score
8.4/10
Room size
24 sqm.
Cleanliness score
8.5/10
Service score
8.5/10
Better than
97
%
of Osaka properties
Bigger than
91
%
of Osaka properties
Better than
90
%
of Osaka properties
Better than
89
%
of Osaka properties
Overall rating:

8.2

Excellent
4,814 reviews
Cleanliness
8.5
Facilities
8.0
Location
8.3
Read all reviews >
What travelers say they love:
has an excellent breakfast buffet, worth the price.
Treva from United States
Family with older children
More about Hotel Monterey La Soeur Osaka

More about Hotel Monterey La Soeur Osaka

Hotel Monterey La Soeur Osaka

Whatever your reason for visiting Osaka, Hotel Monterey La Soeur Osaka is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Osaka are yours with a stay at Hotel Monterey La Soeur Osaka, located just 3.9 km from the famous Dotonbori.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Monterey La Soeur Osaka. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Osaka can be assisted with taxi and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Monterey La Soeur Osaka. The hotel's daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Hotel Monterey La Soeur Osaka. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hotel Monterey La Soeur Osaka are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and bottled water are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Monterey La Soeur Osaka, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Monterey La Soeur Osaka has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Osaka has to offer. Photograph yourself in front of Osaka Castle located 500 m away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Housekeeping

54 mentions

Breakfast

15 mentions

Food & Dining

7 mentions

Internet

7 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Shared kitchen
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Non-smoking

Food and dining

Restaurants on site
ZUIENTEI
  • Cuisine: Japanese
ESCALE
  • Cuisine: French
SAIUN
  • Cuisine: Chinese

Location

2-2-22 Shiromi Chuo-Ku, Osaka Castle & Kyobashi, Osaka, Japan, 540-0001
Excellent
Location

8.3

Airports
  • Osaka International Airport (ITM)
    13.4 km 24 min drive
  • Kobe Airport (UKB)
    28.5 km 51 min drive
Public transportation
  • Osaka Business Park Subway Station
    320 m 5 min walk
  • Kyobashi Train Station
    340 m 7 min walk
Hospital or clinic
  • Higashiosaka Hospital
    1.3 km 18 min walk
Shopping
  • Shinsekai Ichiba
    5.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    140 m 3 min walk

What's nearby

Popular landmarks
  • Osaka Castle
    510 m
  • Osaka Castle Park
    1.0 km
  • Minami (Namba)
    3.4 km
  • Dotonbori
    4.0 km
  • Kuromon Market
    4.0 km
  • Kuchu Teien Observatory
    4.0 km
  • Shinsaibashi-Suji Shopping Street
    4.0 km
  • Tsutenkaku
    5.2 km
  • Universal Studios Japan
    9.7 km
  • Osaka Aquarium Kaiyukan
    10.4 km
Nearby landmarks
  • Consulate General of the Kingdom of the Netherlands
    140 m
  • OBP Enkei Hall
    140 m
  • Australian Consulate General
    160 m
  • Consulate General of the Republic of the Philippines
    160 m
  • Osaka Business Park
    180 m
  • Osaka Business Park Subway Station
    320 m
  • Kyobashi Train Station
    340 m
  • Keihan Mall
    350 m
  • Kyobashi Coms Garden
    390 m
  • Osaka Aqua-Liner Yodoyabashi pier
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Fixed Price for Taxi from Hotel (maximum 4 persons):

    Hotel to JR Shin-Osaka Station JPY2,500 per taxi
    Hotel to Umeda Area(Shin Hankyu Hotel) JPY1,500 per taxi
    Hotel to Itami Airport(Osaka Intl Airport) JPY5,500 per taxi
  • An additional charge will be required for use of the spa.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • Beginning April 1, 2022, for the purpose of cutting down on the usage of plastic products, we will provide some amenities (toothbrush set, hairbrush, and shavers) only by request of customers at the front desk.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee5500 JPY
Extras
  • Breakfast charge (unless included in room price)3000 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors6
  • Number of restaurants3
  • Number of rooms 240
  • Year property opened2005
Parking
  • Daily parking fee1500 JPY

Reviews of Hotel Monterey La Soeur Osaka from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities8.0
Location8.3
Room comfort and quality8.4
Service8.5
Value for money8.2
High score for Osaka
Rating
9+ Exceptional (511)
8-9 Excellent (361)
7-8 Very Good (428)
6-7 Good (147)
<6 Below Expectation (160)
Time of the year
Mar - May (403)
Jun - Aug (411)
Sep - Nov (366)
Dec - Feb (427)

Show reviews that mention 

Showing 1,607 verified guest comments
12345
10.0
Exceptional
Nicholas from Japan
Solo traveler
Single Non Smoking
Stayed 1 night in June 2022

Fantastic location and mineral bath (extra fee)”

The hotel is the upper floors of this building with rooms that have great views of the city. The bed was comfortable and the room was a good size, especially for Japan. The breakfast was a terrific deal, too! It had tons of choices and eggs cooked on the spot! Will be back.

Reviewed June 20, 2022

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Thank you for staying with the Hotel Monterey La Soeur Osaka. We are so happy to hear that you spent here comfortable. If you will have an opportunity to come to Osaka, please visit our hotel. We are looking forward to seeing you in the near future. Thank you for your comments. The Hotel Monterey La Soeur Osaka Reception Sec. Manager

Responded July 12, 2022
Hotel Monterey La Soeur Osaka
10.0
Exceptional
Maria from Philippines
Family with teens
Family Quad
Stayed 5 nights in January 2023

Exceptional”

Highly recommended… neat train station and subway. Three stops from Osaka Station. Clean and very accommodating staff.

Reviewed January 28, 2023

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Thank you for choosing Hotel Monterey LaSalle Osaka. Highly recommended... neat train station and subway. We will continue to make every effort to improve our hotel to satisfy our guests in terms of location, facilities, cuisine, and customer service. We all look forward to welcoming you again. Hotel Monterey La Suire Osaka Front Desk Manager

Responded January 30, 2023
Hotel Monterey La Soeur Osaka
10.0
Exceptional
Yvette from Philippines
Group
Twin Non Smoking
Stayed 2 nights in November 2022

Exceptional”

Beds are nice. Shower is good. Wifi is stable. Breakfast is great.

Reviewed November 11, 2022

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Thank you very much for staying with us. We are very happy to receive your words of praise. If you will have an opportunity to come to Osaka, we are looking forward to seeing you in the near future. Thank you for your comments. Hotel Monterey La Soeur Osaka / Reception Dept. Manager

Responded November 24, 2022
Hotel Monterey La Soeur Osaka
10.0
Exceptional
Rafaad from Malaysia
Couple
Studio Twin Non-Smoking
Stayed 1 night in January 2020

Affordable but Luxurious”

The stay was nice, very comfortable, amazing amenities and the room is quite lavish for the price. Definitely recommended!

Reviewed August 17, 2021

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この度は当ホテルをご利用頂きまして、誠にありがとうございます。 当館をお気に召して頂き、スタッフ一同大変嬉しく存じます。 そのお言葉に甘んじることなく、今後も快適にお過ごし頂けるホテルを目指し努力して参りますのでまた是非とも当館へお越し下さいますようお願い申し上げます。 ホテルモントレ ラ・スール大阪 宿泊部 楠本

Responded August 18, 2021
Hotel Monterey La Soeur Osaka
9.2
Exceptional
Usawadee from Thailand
Group
Triple Room (Twin Room + Extra Bed)
Stayed 2 nights in January 2023

Wow!”

The staffs are warm welcome and enthused to help you. I love their service beyond anything else, upon checking in or even checking out, the process is fast and smooth a lot, appreciated!! The hotel is 5-minute walk from Kyobashi Station and there is a path to go just follow the sign.

Reviewed January 27, 2023

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この度はホテルモントレ ラ・スール大阪をご利用いただき 誠にありがとうございます。 スタッフの対応にお褒めのお言葉を頂戴し大変嬉しく思います。 立地、料理、接客対応、何に重きを置いてもお客様にご満足を いただけるホテルとなれるよう、より一層の向上を目指し、精進してまいります。 スタッフ一同、またのお越しをお待ち申し上げております。 ホテルモントレ ラ・スール大阪 フロントマネージャー

Responded January 27, 2023
Hotel Monterey La Soeur Osaka
10.0
Exceptional
Molyn from Japan
Couple
Twin Non Smoking
Stayed 1 night in October 2021

Exceptional”

Glad that i booked at Hotel Monterey La Soeur. It’s just a walking distance to the Philippine Consulate General Osaka and to Kyobashi train station.

Reviewed October 29, 2021

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, FRONT MANAGER KUSUMOTO

Responded November 02, 2021
Hotel Monterey La Soeur Osaka
10.0
Exceptional
Jennifer from Japan
Couple
Twin Non Smoking
Stayed 2 nights in June 2022

Exceptional”

Very nice staff and the food was so delicious

Reviewed June 21, 2022

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Thank you for staying with the Hotel Monterey La Soeur Osaka. We are very happy to hear that. If you will have an opportunity to come to Osaka, please visit our hotel. We are looking forward to seeing you in the near future. Thank you for your comments. The Hotel Monterey La Soeur Osaka Front Sec. Manager

Responded July 12, 2022
Hotel Monterey La Soeur Osaka
9.6
Exceptional
Hedieh from United States
Couple
Twin Non Smoking
Stayed 2 nights in February 2020

Great hotel”

Room was very nice for the price and, as always in Japan, very clean. Staff was excellent. Bathroom and vanity was very small and underlit.

Reviewed February 19, 2020

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, FRONT MANAGER KUSUMOTO

Responded February 28, 2020
Hotel Monterey La Soeur Osaka
10.0
Exceptional
Josefina from Japan
Group
Family Quad
Stayed 1 night in October 2021

Exceptional”

We will come back again✨

Reviewed December 09, 2021

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, FRONT MANAGER KUSUMOTO

Responded December 13, 2021
Hotel Monterey La Soeur Osaka
8.8
Excellent
winnie from Singapore
Group
Triple Room with 2 Single Beds and 1 Extra Bed - Non-Smoking
Stayed 4 nights in February 2020

Affordable hotel near metro during off-peak season”

We stayed at the hotel during early Feb and was considered reasonable price at about 10k yen per night for 3pax. It was about 5-10mins walk to kyobashi station (which was an interchange) and Osaka business park station. Malls and eateries are nearby. Rooms were old but clean though there were some sort of burn marks/stain on the sink. Reception staff were not rude but not very friendly as expected of a Japanese culture though. Perhaps it was due to the virus episode. Overall an enjoyable stay if u like a quiet neighborhood to stay in.

Reviewed February 10, 2020

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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, FRONT MANAGER KUSUMOTO

Responded March 27, 2020
Hotel Monterey La Soeur Osaka
9.6
Exceptional
Hyeyeon from South Korea
Group
Small Double Bed Non-Smoking
Stayed 2 nights in February 2020

Very good!”

Convenient, easy to find, big rooms, wonderful breakfast

Reviewed February 15, 2020

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, FRONT MANAGER KUSUMOTO

Responded February 28, 2020
Hotel Monterey La Soeur Osaka
7.6
Very good
Cha from Singapore
Couple
Studio Twin Room
Stayed 4 nights in November 2022

Good value”

nice and clean room, a little bit small although this is quite standard in Japan. About 5min walk to strain stations, about 25 min away from Namba Ueno station(1 transfer). Good value for this price range.

Reviewed January 31, 2023

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Thank you very much for choosing Hotel Monterey LaSalle Osaka. We will continue to make every effort to improve our hotel to satisfy our guests in terms of location, facilities, cuisine, and customer service. We all look forward to welcoming you again. Hotel Monterey La Suire Osaka Front Desk Manager

Responded January 31, 2023
Hotel Monterey La Soeur Osaka
8.0
Excellent
Cindy from Japan
Family with teens
Triple Room
Stayed 3 nights in January 2023

Easily accessible to Rapid Transit Station”

The counter staff was helpful. The bath/spa nice. It is an older hotel. Probably will not stay here again.

Reviewed January 20, 2023

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この度はホテルモントレ ラ・スール大阪をご利用いただき 誠にありがとうございます。 今後ともお客様に快適にお過ごし頂けるホテルとして努力して参ります。 またのご利用心よりお待ち申し上げております。 ホテルモントレ ラ・スール大阪 フロントマネージャー

Responded January 27, 2023
Hotel Monterey La Soeur Osaka
8.8
Excellent
Cyrus from Japan
Solo traveler
Single Non Smoking
Stayed 1 night in April 2022

Interior Decoration”

The interior looks old to me...

Reviewed July 13, 2022

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Thank you very much for staying with the Hotel Monterey La Soeur Osaka. We are so sorry that you did not like it. If you will have an opportunity to come to Osaka, please consider to choose our hotel. Thank you for your comment. The Hotel Monterey La Soeur Osaka /Reception Dept. Manager

Responded July 21, 2022
Hotel Monterey La Soeur Osaka
8.4
Excellent
Oguchi from Japan
Business traveler
Small Double Bed Non-Smoking
Stayed 1 night in March 2020

Best location”

No problem about basic service. Place was very good near the Kyobashi station. I could go to Osaka-Castle for few minutes. Room also stayed with good time. But, Other guests were loud from midnight to next morning. This case was really annoying.

Reviewed March 18, 2020

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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, FRONT MANAGER KUSUMOTO

Responded March 27, 2020
Hotel Monterey La Soeur Osaka
8.0
Excellent
Angie from Japan
Solo traveler
Twin Non Smoking
Stayed 1 night in November 2022

Recommendation ”

Staffs are kind, responsive and hotel rooms are clean.

Reviewed December 12, 2022

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Thank you very much for staying at the Hotel Monterey La Soeur Osaka. We are so happy to hear the words of compliments. If you will have an opportunity to come to Osaka again, please vist us. We re looking forward to seeing you in the near future. Thank you for your comment. The Hotel Monterey La Soeur Osaka/Reception Dept. Manager

Responded January 03, 2023
Hotel Monterey La Soeur Osaka
7.6
Very good
Sharon from Philippines
Couple
Small Double Bed Non-Smoking
Stayed 4 nights in August 2019

Nice stay”

Near Osaka CBD and castle park which is nice. Locating the entrance to the hotel from the metro train was a bit hard. You have to locate the foot bridge entrance and you should be good. Nice walk near the property was nice as it's quiet and lot's of food chain choices (mc donalds and other stores). There's 24 hour mart in the 1st floor of hotel.

Reviewed November 08, 2020

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, FRONT MANAGER KUSUMOTO

Responded November 10, 2020
Hotel Monterey La Soeur Osaka
7.2
Very good
Juit from Singapore
Group
Twin Non Smoking
Stayed 1 night in December 2019

Clean, close to Osaka Jo/Castle”

Big room by Japan cities standards. We could open 3 big luggages on the floor of our Twin room and still had walking space. Decor looks abit dated but furnishings are well maintained and clean. Did not see shower cap and body lotion amongst the provided toiletries. The room and toilet lighting was not bright enough. Walk to Osaka Jo was 5-10min. Walk (on the sheltered walkway whilst pushing our luggages) between Kyobashi station and hotel was 10min. It was difficult to hail a taxi from this Osaka Business Park area. There is a Family Mart on ground floor of this building and a 7-11 in the next building (3min walk)

Reviewed January 08, 2020

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, FRONT MANAGER KUSUMOTO

Responded February 28, 2020
Hotel Monterey La Soeur Osaka
7.2
Very good
YOKO from Australia
Family with young children
Small Double Bed Non-Smoking
Stayed 3 nights in January 2020

Average”

The hot spring is not free, you need to pay extra JPY 1250 pp per night, the humidifier is not working well.

Reviewed February 01, 2020

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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, FRONT MANAGER KUSUMOTO

Responded March 27, 2020
Hotel Monterey La Soeur Osaka
6.0
YOKO from Australia
Family with young children
Studio Twin Non-Smoking
Stayed 3 nights in January 2020

Average”

The hot spring is not free, you need to pay extra JPY 1250 pp per night, the humidifier is not working well.

Reviewed February 01, 2020

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この度はホテルモントレラ・スール大阪にご宿泊頂きまして有難うございます。 加湿器がうまく作動しなかったとの事で、ご迷惑をお掛けし申し訳ございませんでした。 お客様に気持ちよくお使い頂けます様、日々の点検を徹底して参りますので、またの機会、お客様と当館にてお目に掛かれます事をスタッフ一同お待ち致しております。 ご投稿頂き有難うございました。 ホテルモントレラ・スール大阪 宿泊部マネージャー

Responded October 06, 2022
Hotel Monterey La Soeur Osaka
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