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Hotel Mutiara Ambon
Standard, Hotel Mutiara Ambon in Ambon
Lobby, Hotel Mutiara Ambon in Ambon
Interior view, Hotel Mutiara Ambon in Ambon
Interior view, Hotel Mutiara Ambon in Ambon
Hotel Mutiara Ambon
Hotel Mutiara Ambon

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6.9

Good

81 reviews

81 reviews

See map
See map

7.8

Very good

Location rating score

Very good location
Parking
Available
Nearby landmarks
Maranatha Cathedral 100 m
Parkiran BCA Ambon 170 m
Makro 190 m
Pattimura Statue 200 m
Rumah Sakit Sumber Hidup (GPM 240 m
Nieuw Victoria Fort 280 m
Indojaya 300 m
Gong Perdamaian Dunia 320 m
fruit shop 370 m
Francis Xavier Cathedral 380 m

Hotel Mutiara Ambon

Jl Raya Pattimura 12, Ambon City Center, Ambon, Indonesia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ambon City Center part of Ambon, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pattimura Airport. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Breakfast [free]

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Breakfast [free]

Bar

Your dates are popular among travelersUsers are booking a place in Ambon every 56 minutes on Agoda.com
Value for money6.7
Location rating7.8

Rooms available at Hotel Mutiara Ambon

Standard
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Superior
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Deluxe
...
  • Room size: 16 m²/172 ft²
  • Bathtub
  • 1 double bed
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Standard Single Room
...
  • Room size: 14 m²/151 ft²
  • Outdoor view
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Standard - (2 Single Beds)
...
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Hotel Mutiara Ambon?

Check-in is from 01:00 PM, and check-out is until 11:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Mutiara Ambon?

Hotel Mutiara Ambon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Hotel Mutiara Ambon has a car park available for guests. If you're looking for an easy way to get around Ambon with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Mutiara Ambon?

Wake up to a great continental breakfast at Hotel Mutiara Ambon.

What are my dining options at Hotel Mutiara Ambon?

Hotel Mutiara Ambon features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Mutiara Ambon?

Hotel Mutiara Ambon does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hotel Mutiara Ambon?

Hotel Mutiara Ambon is located in Ambon City Center, famous for good restaurants such as Rumah Makan Sari Gurih, Sate Pak Kumis and Sarinda.

What are popular attractions near Hotel Mutiara Ambon?

Guests at Hotel Mutiara Ambon can easily visit Maranatha Cathedral, Maranatha Church of Ambon and Pattimura Statue located in the Ambon City Center area.

What popular beaches are close to Hotel Mutiara Ambon?

Guests at Hotel Mutiara Ambon can easily visit Zipur Beach, Rumah Tiga Beach and Namalatu Beach in the Ambon City Center area.

See map

Explore the neighborhood

Overall rating:

6.9

Good
81 reviews
Cleanliness
6.3
Facilities
5.3
Location
7.8
Read all reviews >
More about Hotel Mutiara Ambon

More about Hotel Mutiara Ambon

Hotel Mutiara Ambon

With a wide range of services catered to both business and leisure travelers, Hotel Mutiara Ambon makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Hotel Mutiara Ambon. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Ambon can be assisted with the taxi services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Mutiara Ambon.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Mutiara Ambon, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hotel Mutiara Ambon which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Hotel Mutiara Ambon. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

This accommodation beats more than 82% of competition in the city on room comfort.

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Amenities and facilities

Review score
Facilities

5.3

Most talked about facilities

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Non-smoking
  • TV

Location

Jl Raya Pattimura 12, Ambon City Center, Ambon, Indonesia
Very good
Location

7.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until23:00
Getting around
  • Travel time to airport (minutes)30
The property
  • Number of restaurants1
  • Number of rooms 30
  • Year property opened1967
  • Most recent renovation2004
  • License Id / Local Tax ID/ Entity Name3442546, 3442547, 12407390, 3442548

Reviews of Hotel Mutiara Ambon from real guests

Provided by verified guests of Agoda
6.7
/
10
Cleanliness6.3
Facilities5.3
Location7.8
Room comfort and quality6.7
Service7.2
Value for money6.7
High score for Ambon
Rating
9+ Exceptional (1)
8-9 Excellent (4)
7-8 Very Good (8)
6-7 Good (5)
<6 Below Expectation (12)
Time of the year
Mar - May (7)
Jun - Aug (9)
Sep - Nov (9)
Dec - Feb (5)

Show reviews that mention 

Showing 30 verified guest comments
12
8.7
Excellent
Paulus from Indonesia
Solo traveler
Superior
Stayed 3 nights in November 2013

Excellent place to meet foreigners and locals”

Meeting area, restaurant/bar, service

I stayed now three times in this hotel and due of the very friendly employees and service I will always book this hotel in Ambon. Excellent value for money and a great meeting place. There is a well known fish restaurant at less than 100 meter from the hotel. It is not a luxury hotel, it needs to renovate the rooms, but it was a convenient stay again at Hotel Mutiara

Reviewed November 19, 2013

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7.3
Very good
Hajar from Indonesia
Solo traveler
Standard
Stayed 1 night in August 2011

A comfort place to stay with reasonable price”

Meal (breakfast)

the room not really spacious, but sufficient enough for a solo traveler with short period of stay. the people are friendly and helpful. they also provide fast break and supper (sahur) in room during ramadhan month. i got chicken porridge for supper and it's delicious, indeed!! although the size is too large for my meal. the location is at the city, and close to many government offices, which suitable if you're having a business trip around the city of ambon. however, you're not allowed to have guest in your room. so, the meeting should be at the lobby. unfortunately, the exhaust fan in my bathroom is noisy and the tv didn't have any remote control. anyway, i have a nice stay there at the reasonable price

Reviewed August 24, 2011

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8.3
Excellent
Paulus from Indonesia
Solo traveler
Superior
Stayed 2 nights in May 2013

It was a pleasant stay in Hotel Mutiara”

Friendly Staff, Wifi, Close to Center

Perfect, I will for sure make a Booking for Hotel Mutiara when I visit Ambon

Reviewed May 28, 2013

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4.0
Indah from Indonesia
Business traveler
Superior
Stayed 3 nights in June 2014

Disappointing”

Centrally located, the receptionist lady was friendly, and the transport was easy to get

It is by far the most disappointing experience I've had while staying in a hotel in Ambon. The room is okay but the AC is old and needs to be turned on manually every time I entered the room of after a power shortage, and there was mildew under it as well. The bathroom was cleaned everyday, but one day the staff somehow forgot to leave new towels after taking the used ones. The worst experience of all was with the breakfast. First of all, the selection is very limited. I've ever stayed in a cheaper hotel in Ambon that offered a much better selection for breakfast than in this hotel. Even I had to pay for mineral water if I ever want some while having breakfast. Also, my friend and I found out on our second day staying there that toast and omelet is not part of the standard breakfast there. And since he can't eat fish, which was served with nasi uduk and sauted vegetable, reluctantly he decided to pay for some toasts and omelet. The next day was even worse. There was no buffet served, and we could only order one portion from the given menu selection. Being unaware of that, my friend ordered toasts and two-egg omelet, and later he was charged for the extra "portion of omelet". Upon checking out, my friend argued about the extra charge, so the receptionist decided not to charge it in order to avoid further argument about it. But still, it was very annoying that the hotel nickel and dime their customers that way.

Reviewed June 28, 2014

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6.4
Good
JUSTIN from Indonesia
Business traveler
Standard - (2 Single Beds)
Stayed 1 night in April 2018

Old Hotel”

First I stayed in this hotel was in early 90’s... while last time on April’18... The room, furnitures, and decoration.... just felt the same... I believe the bed was used since 90’s as well... The pillow... is just... too old I guessed... kinda hard to sleep with... But at least... with such price... I get some “okey” breakfast.... (fried rice, chicken porridge with toppings, and bread-butter) while other hotel with relatively same price, only provides bread-butter-jam.. Recommended for old people for nostalgic stay...

Reviewed April 29, 2018

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6.7
Good
YAMASHITA from Japan
Business traveler
Standard
Stayed 2 nights in May 2011

Good Location, Friendly staff”

Close to the center of town

Good location and good staff. The room is old, but enough clean to spend a confortable night. Considering the price, it's a good option, I think.

Reviewed June 04, 2011

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4.8
John from Australia
Solo traveler
Standard - (2 Single Beds)
Stayed 2 nights in September 2019

The hotel with no beer”

The staff at this hotel were very unhelpful. Couldn't help with any simple requests. I travelled without an adapter (my bad) but they could not organise one. The hotel bar had run out of all drinks and despite suggesting they go buy some so I can help them profit. Hopeless hotel.

Reviewed September 25, 2019

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7.7
Very good
Lesley from Australia
Family with young children
Deluxe
Stayed 1 night in June 2011

Friendly staff where nothing is a problem”

The best thing about Hotel Mutiara was the staff. Very helpful and friendly.

We had a pleasant one night stay although the noise from the motorbikes during the night was a bit loud.

Reviewed July 19, 2011

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5.6
Hendrik from Indonesia
Business traveler
Deluxe
Stayed 2 nights in July 2019

Hotel needs renovation, old carpet in the corridors, old soft matrasses, very sobre breakfast”

Not enough guests, too much competition, this used to be Ambon’s best hotel 25 years ago

Reviewed August 03, 2019

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8.4
Excellent
Bernard from France
Group
Standard - (2 Single Beds)
Stayed 3 nights in February 2019

Excellent”

Staff very helpful

Reviewed February 13, 2019

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9.2
Exceptional
Devithia from Indonesia
Family with young children
Standard - (2 Single Beds)
Stayed 4 nights in May 2018

Great”

Great

Reviewed May 14, 2018

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thanks for staying in our hotel we will always waiting for your next coming

Responded September 18, 2018
Hotel Mutiara Ambon
3.7
Su from Indonesia
Business traveler
Standard
Stayed 1 night in November 2015

too pricey for 2 star hotel”

location location location

its just too pricey for 2 star hotel and they don't served you mineral water

Reviewed November 27, 2015

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4.3
Akhmad from Indonesia
Business traveler
Deluxe
Stayed 2 nights in September 2014

the price economist, room comfortable enough,”

close from city center, nice room

comfort but the breakfast far from nice

Reviewed September 25, 2014

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6.3
Good
Stephanus from Indonesia
Couple
Superior
Stayed 1 night in November 2014

Hotel Mutiara Ambon”

good

Reviewed November 20, 2014

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6.0
Maya from Indonesia
Couple
Standard - (2 Single Beds)
Stayed 2 nights in December 2021

Good Place”

Mutiara hotel is a good place at city town n so not to far for go anywhere.....

Reviewed December 09, 2021

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7.6
Very good
Frank
Solo traveler
Standard - (2 Single Beds)
Stayed 5 nights in December 2018

Einfaches Stadthotel in strategisch zentraler Lage.”

Zugegeben, das Mutiara wirkt, als habe es seine besten Jahre hinter sich und eine Auffrischung täte dem Hotel nicht schlecht. Der Fernsehempfang war eher verrauscht, die Möblierung etwas altbacken, das Frühstück sehr einfach (Nasi goreng, Bubur Ayam oder Toast mit Ei), aber für ein paar Tage Stadtaufenthalt vor oder nach der Weiterreise stimmt das Preis-Leistungsverhältnis. Sehr nettes Personal und die Lage um die Ecke vom zentralen Merdeka-Platz lassen einen über viele Details hinweg schauen und ein kulturell engagierter Besitzer, der auch das Open Air Maluku-Festival in Ambon (freier Eintritt!) direkt vor dem Hotel einmal im Jahr organisiert, sei hier besonders zu erwähnen. Tolle Sache! Mit ein paar Verbesserungen (Fernseher reparieren, SAFE (!!) im Zimmer (war in der Rezeption überfüllt!), und man wäre gewappnet für den Konkurrenzkampf mit den vielen neueren Hotels in der Umgebung. Charme um wieder etwas Besonderes zu werden hat das Hotel allemal ... WENN man etwas tut!

Reviewed January 11, 2019

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4.8
Ruth from Netherlands
Couple
Standard - (2 Single Beds)
Stayed 1 night in December 2019

Acceptable”

Kamers over datum , toe aan een opknap beurt. Meubels en bedden moeten vervangen worden.Alleen de loge en restaurant ziet er mooi en schoon uit .

Reviewed December 11, 2019

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4.0
Sarah from Netherlands
Family with teens
Deluxe
Stayed 3 nights in August 2017

Personeel is vriendelijk, maar het hotel is echt aan een grondige renovatie toe!!”

Voordeel, vriendelijk en behulpzaam personeel. Nadeel, alles is sterk verouderd. En het toestaan van overal roken is zeer hinderlijk en smerig!

Reviewed August 08, 2017

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7.0
Very good
Steven from Netherlands
Group
Superior
Stayed 4 nights in August 2014

Beoordeling”

Personeel, redelijke ligging en de prijs.

Verblijf was heel prettig, maar sterk verouderd. Is heel hevig toe aan een grote renovatie.

Reviewed September 13, 2014

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5.3
Ellen from Netherlands
Family with teens
Deluxe
Stayed 1 night in July 2014

Toe aan een renovatie”

vriendelijk personeel

Het hotel is toe aan een renovatie, het is erg muf, tapijt vies en verouderd. Ontbijt niet bijzonder. Vriendelijk en behulpzaam personeel.

Reviewed September 02, 2014

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12
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