8.9
Excellent
3.4% this month
/10
(4,504 reviews)See what guests said
Highly rated by guests – 95% would recommend
Highly rated by guests – 95% would recommend
View220
Housekeeping148
Breakfast38
See map
8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mt.Fuji Tourist Information Center 300 m
Climing Gear Rental Shop La Mont 300 m
SUNDRUG 460 m
Fuji-Q Highland 570 m
Fujiyama museum 850 m
Thomas Land 850 m
La Ville de Gaspard Et Lisa 860 m
Fujiyama Onsen 910 m
Fujisan World Heritage Center(Mt.Fuji World Heritage Center) 1.1 km
Fujikawaguchiko Tourist Information Center 1.21 km
Nearby landmarks
Kawaguchiko Station Bldg. 1.25 km
Lake Kawaguchi Ohashi Bridge 2.37 km
Kawaguchiko Music Forest Museum 3.5 km
Itchiku Kubota Art Museum 4.3 km
Oishi Park 4.66 km
Saiko Iyashi no Sato Nemba 10.84 km
Fugaku Wind Cave 11.2 km
Aokigahara Forest 14.38 km
Fuji Shibazakura Festival 17.13 km
Lake Motosu 18.07 km
HOTEL MYSTAYS Fuji Onsen Resort

"Enjoyed my stay there as they view and location were great"

NICOLE - March 4, 2020
Standard Double - Bathroom HOTEL MYSTAYS Fuji Onsen Resort
Lobby HOTEL MYSTAYS Fuji Onsen Resort
Bathroom HOTEL MYSTAYS Fuji Onsen Resort
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Free Wi-Fi

HOTEL MYSTAYS Fuji Onsen Resort

2654 Arakura, Fuji-Yoshida-shi, Yamanashi, Fujiyoshida, Fujikawaguchiko, Japan, 403-0011 - See map
Attention

This property is in high demand!

5 travelers have booked today.

  • Free Wi-Fi in all rooms!

  • Hot spring bath

  • Air conditioning

  • Daily housekeeping

  • Laundry service

Cheaper than 93% of all properties in Fujikawaguchiko in the last 24 hoursCompared to 387 Fujikawaguchiko properties at Agoda for various dates
Value for money8.8
Location rating8.4

Rooms available at HOTEL MYSTAYS Fuji Onsen Resort

Standard Double Room
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Standard Twin Room with Mt. Fuji View
...
  • Room size: 19 m²/205 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Comfort Twin
...
  • Room size: 22 m²/237 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Standard Twin Mountain View
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Triple Room with Mt. Fuji View
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 3 single beds
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Standard Twin
...
  • Room size: 19 m²/205 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Standard Twin Mountain View 1F
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Comfort Twin Room with Mt. Fuji View
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Twin Room - Disability Access - Ground floor
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Comfort Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Fuji Onsen Resort?

For those who wish to drive their own cars, HOTEL MYSTAYS Fuji Onsen Resort has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at HOTEL MYSTAYS Fuji Onsen Resort?

Start your mornings right, with the continental and buffet breakfast options offered at HOTEL MYSTAYS Fuji Onsen Resort. Adults can enjoy breakfast offered with an additional charge of 1800 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in buffet during opening hours.

What is the smoking policy at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about HOTEL MYSTAYS Fuji Onsen Resort

  • 9.6
    Exceptional
    Staff 

    "the staffs were speaking English well."

    Astrid

    |

    February 26, 2020

  • 8.0
    Very good

    "Satisfied, will stay again next trip"

    nana

    |

    March 8, 2020

  • 8.0
    Very good

    "Was pretty nice given its price."

    YIHSIEN

    |

    October 5, 2019

Property ranking|Compared to 387 Fujikawaguchiko properties
See all rankings
Cheapest price score
Cleanliness score
9.3/10
Value for money score
8.8/10
Service score
9.0/10
Better than
93
%
of Fujikawaguchiko properties
Better than
92
%
of Fujikawaguchiko properties
Better than
89
%
of Fujikawaguchiko properties
Better than
82
%
of Fujikawaguchiko properties
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Overall rating:
8.9
Excellent
4,504 reviews
Cleanliness
9.3
Facilities
8.9
Location
8.4
Read all reviews >
What travelers say they love:
Very clean with wonderful onsen that faces Mt Fuji.
Ricky from Singapore
Solo traveler
More about HOTEL MYSTAYS Fuji Onsen Resort

More about HOTEL MYSTAYS Fuji Onsen Resort

Well-positioned in Kawaguchi-ko / Sai-ko, HOTEL MYSTAYS Fuji is the ideal point of departure for your excursions in Mount Fuji. With its location just from the city center and from the airport, this 3-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Mystays Hotel Management are right in the comfort of your own home. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, laundromat, 24-hour front desk, car park.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, air purifier, complimentary instant coffee, complimentary tea, humidifier, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, HOTEL MYSTAYS Fuji is an excellent choice for your stay in Mount Fuji.

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Most talked about facilities

Housekeeping
72 mentions
View
59 mentions
Breakfast
41 mentions
Food & Dining
15 mentions

What they offer

8.8
Excellent
Cleanliness

"Fuji Area, room is very spacious and clean."

agusman

|

March 17, 2020

View all reviews
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Food and dining

Restaurants on site

Chef's Recipe
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of HOTEL MYSTAYS Fuji Onsen Resort from real guests

Provided by verified guests of Agoda
Agoda Reviews (4504)Booking.com Reviews (3503)
8.9
/
10
Cleanliness9.3
Facilities8.9
Location8.4
Service9.0
Value for money8.8
High score for Fujikawaguchiko
Rating
9+ Exceptional (948)
8-9 Excellent (251)
7-8 Very Good (290)
6-7 Good (48)
<6 Below Expectation (72)
Time of the year
Mar - May (377)
Jun - Aug (225)
Sep - Nov (361)
Dec - Feb (646)
All guests (4504)
All room types
All languages

Show reviews that mention 

Showing 1609 verified guest comments
12345
10.0
Exceptional
Anna from Singapore
Family with young children
Standard Twin Mountain View
Stayed 2 nights in February 2019

Great location with nice view of Mt Fuji”

Hotel room size is compact but as Japan sizing. Location is good near to amusement park. Booked room with Mt Fuji view is a must No concierge / bell boy around as we arrived late and need to drag the bags from the car to the lobby and to the room. The necessities like bedroom slippers toothpaste tea bags etc is self service at the hotel lobby so you can self refill when needed. There is at onsen in the hotel but we didn't try. Hotel has a open air free carpark so its a plus point for travellers that drive. Will definitely book Hotel mystays Fuji Onsen resort when return.

Reviewed August 05, 2019

Dear our guest, Thank you for staying with us at hotel MYSTAYS Fuji Onsen Resort. We also appreciate your time to share this review. It is lovely to hear that you liked our location, amenities system, parking, and the view of Mt. Fuji from your room. However, we are sorry for the inconvenient feeling that you had to experience at our hotel. We regret to inform that we do not offer any luggage carrying service like bell boys do, however, our front desk is playing a role of concierge desk too. So, our front desk staff would help you if you have any questions about sightseeing or other thing. We apologize for the luck of explanation. Thank you for your understanding. We are delighted to know that you are planning to come back to our hotel although there are still space to improvement. Our team is looking forward to seeing you again in the future. Best regards, HOTEL MYSTAYS Fuji Onsen Resort Front desk Yamamoto

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HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Sok from Singapore
Group
Standard Double Room with Mt. Fuji View
Stayed 1 night in November 2019

Great Stay!”

I enjoyed my stay here in Hotel Mystays Fuji Onsen Resort. We could see Mount Fuji from our room very clearly. I also like the onsen very much. The only downside is the location, have to walk a bit of distance from the station and the road in front is rather busy, have to be careful when crossing the road or walking alongside the road. The bus frequency also not so high.

Reviewed June 23, 2020

Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. It is lovely to hear that you have enjoyed particularly the breathtaking view of Mt.Fuji and the onsen. We hope that you will come back again in the future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk

Responded June 27, 2020
HOTEL MYSTAYS Fuji Onsen Resort
9.2
Exceptional
Joycelyn from Singapore
Couple
Standard Double Mountain View
Stayed 1 night in November 2018

Perfect getaway from the hustle bustle”

My bf and I was in Tokyo and we had planned a 1n stay in Hotel Mystays Fuji. It was quite an experience as the place was peaceful and scenic. Though we booked the room with Fuji view, we were disappointed with the weather as it was too cloudy and the view was block by the clouds :( Onsen experience was great, but again, could not see Fuji more than half the time. The staff was polite and helpful. Surrounded by a few quite “local-ish” restaurants, and as we were exploring the vicinity, we actually ended up in a supermarket with everything for the locals there. We had an experience that we cannot get in the city. Also 5mins walking distance to Q highland theme park!

Reviewed November 13, 2018

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Kashiwagi

Responded November 14, 2018
HOTEL MYSTAYS Fuji Onsen Resort
8.4
Excellent
William from Singapore
Couple
Standard Double Room with Mt. Fuji View
Stayed 1 night in April 2019

A relaxing stay in the heartland of Fuji”

We intend to book at hotel near Mt. Fuji to witness this glorious mountain but sadly it was rainy on our stay and we didn’t see the majestic mountain regardless we got a relaxing stay at Hotel Mystays Fuji. The check-in time is a bit late at 3 PM but the staff accommodated our luggages. The room is spacious and we picked the mountain view but sadly no mountain. TV has both local and foreign channels. Internet is fast. Air-conditioning and heating provided. The toilet has tub and automatic toilet and toiletries are provided. The tub is a bit small so you couldn’t lie down completely. No complimentary water but you could drink tap water. Yukata and slippers provided. Onsen is free only tax is charge and it has both indoors and cool outdoors options. They lent us umbrella to cover from rain. It is 10 mins walk from Fuji Q highland station and can use JR pass, we use Tokyo wide pass. The only thing missing no ala -carte restaurant in the hotel only buffet and few restaurants around.

Reviewed April 28, 2019

Dear our guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are very pleased to receive your positive review. It brings us joy to know that you have enjoyed our facilities and staff service. Your comments are important to us and all are surely noted. Thank you again for taking the time to review us. We hope to see you again the next time you visit the Fuji Five Lakes area. Kind regards, HOTEL MYSTAYS Fuji Onsen Resort Yokoyama

Responded April 29, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Carl from United States
Family with teens
Standard Twin
Stayed 3 nights in July 2018

Great Place to Stay”

The Hotel MyStays Fuji Onsen Resort proved to be an excellent choice for lodging in the Mt. Fuji area. The rooms were actually reasonably sized, facilities were clean and well-maintained and the staff was friendly.

Reviewed July 13, 2018

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are absolutely delighted to receive your very generous review this occasion. It is lovely to hear that you have fully enjoyed our facilities and service. We hope you had a wonderful time exploring the foot of Mt.Fuji during your stay.It brings us a great joy to be a part of your memorable trip, and we would sincerely like to thank you for taking time to share your positive review and recommendation.Our team is very much looking forward to seeing you again. Best regards Hotel Mystays Fuji Onsen Resort Kashiwagi

Responded July 14, 2018
HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Kris from United States
Couple
Standard Twin
Stayed 1 night in November 2018

Awesome hotel and loved the rooftop spa!”

This hotel was fantastic! The room was nice and comfortable. My favorite was the rooftop onsen. The walls were all glass, so on a clear day you will get a nice view of Mt. Fuji while sitting in the hot tub. Unfortunately it was too cloudy and I couldn't see the mountain. We only meant to stay just one night but it turned out so nice, we booked it for additional night and loved it! I highly recommend this hotel for anyone traveling to Fujiyoshida.

Reviewed November 10, 2018

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Kashiwagi

Responded November 11, 2018
HOTEL MYSTAYS Fuji Onsen Resort
8.8
Excellent
khoo from Malaysia
Couple
Standard Twin Room
Stayed 1 night in December 2017

Perfect location if you are visiting Fuji Q theme park ”

We loved our stay at MyStay. All the hotel staffs are very friendly and welcoming and they have inhouse onsen which is perfect after a long day of touring around during winter. We loved their breakfast and their egg benedict is a perfect way to kick start our day. The hotel is located just 5 minute away fm Fuji Q theme park, which is also the subway station is located. The setback of the hotel is that it is one station away from Kawaguchico station and it will cost 170 Yen per ride to Kawaguchigo station where all the Mt Fuji attractions are.

Reviewed December 30, 2017

Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are extremely delighted to receive your generous review from your recent stay with us. It is lovely to hear that you have enjoyed our facilities and service, especially our breakfast. It is our great pleasure to be a part of your memorable trip, and we would like to thank for taking time to review us. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Kashiwagi

Responded January 06, 2018
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Bijaya from Singapore
Family with young children
Standard Twin Mountain View
Stayed 2 nights in January 2020

Great hotel with amazing Mt. fuji views! ”

Booked a twin room with Mt Fuji view and it's exactly as advertised! I was lucky enough to catch Mt Fuji on a clear day and the view from my room was amazing! Location wise the hotel is less than 10min walk from Fujikyu Highland Station. The nearest restaurants and minimarts are at fujikyu Highland station so do take note. The hotel room itself is rather spacious and I would open my luggage in the room with ample space to move around. The bed was comfy and room had the basic amenities like kettle, mini fridge and toiletries. One outstanding facility is the Onsen at the top level. Great to relaxed in after a tiring day exploring Kawaguchi go. I highly recommend this hotel if you're planning to stay in Kawaguchigo area as it's reasonably priced, modern and new.

Reviewed January 19, 2020

Dear Guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are truly excited to receive your fully marked review. We are delighted to know that you were satisfied with what we had to offer . It is lovely to know that you were pleased with our new and modern building, facilities, amenities as well as the convenient location and nearby attractions. We are especially happy to share the magnificent view of Mt. Fuji. It is wonderful to hear that you were able to see it on a clear day. We are happy to be a part of your memorable trip. Thank you again for taking the time to review us and leaving such kind comments. All of us staff are looking forward to serving you again. Kind regards, HOTEL MYSTAYS Fuji Onsen Resort Matsuo

Responded January 21, 2020
HOTEL MYSTAYS Fuji Onsen Resort
8.8
Excellent
Christine from Philippines
Couple
Standard Double Mountain View
Stayed 1 night in October 2018

Very Nice Mt. Fuji View”

The location of the hotel is near the Fuji-Q Highland theme park and a great Mt. Fuji view. We requested for high floor room so we could have a better view of Mt. Fuji but it was not given to us as the staff said it's a first come first serve. We were not sure if that was true as we saw lots of late check-ins after a couple of hours we checked in. We were given the low floor. Upon entering the room, it was cleaned; amenities were good, except for the TV channels as it was local channels only. It would be better if they have foreign channels like HBO, Fox movies, etc. for their foreign guests. The view was a little disappointing as we could not see the mountain. Not knowing the exact position of the mountain from our room, we clearly saw it the next day when clouds were gone. Voila! Even if we were not given the high floor, I could say it was still ok as we saw the beauty of Mt. Fuji. The buffet breakfast was good but you have to wait in long queue if there are many guests. They only serve bfast from 7am-9:30am. The onsen is not included in the check-in amount you paid. You have to pay separately, ¥150/head. But you may enjoy it within your stay. Overall, the experience was very good because of the view. Price wise?! It's expensive, but the view is worth it. 👍🏻

Reviewed October 31, 2018

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. Your feedback on our TV and restaurant has been surely noted with us to improve our service in the future. When our rooms are assigned, they are strictly assigned from the top floor based on the date when our guests made their reservations, and not based on the time of their arrival at our hotel.The Japanese term “onsen” is allowed to be used legally only when the baths use naturally hot water from geothermally heated springs.Under Japanese law, a bathing tax is imposed on stay in all the establishments which own Onsen regardless of whether the guests actually use the facility or not. We would sincerely like to ask you for your understanding over those issues and also like to thank you for taking time to share your valuable feedback. Our team is looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Kashiwagi

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HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Julianti from Indonesia
Family with teens
4-Bedroom Mountain View
Stayed 1 night in May 2018

Amazing”

We stayed only a night. We enjoyed the hotel and all facilities including onsen. They have private and public onsen. Our dinner was good, buffet dinner. And the best part is in the morning.... when u opened ur eyes in mount fuji even the time only 4.30am. Incredible and amazing. Breakfast also good.. next time will stay this hotel again.. thank u mystays team... great job ...

Reviewed June 05, 2018

Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are absolutely delighted to receive your very generous review from your recent stay. It is lovely to hear how much you loved the majestic view of Mt.Fuji from our hotel. Please note that we do not have a private Onsen - we have an indoor Onsen and an open-air Onsen for the public. We hope that you had a wonderful time exploring the rich nature at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to give us your review. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Kashiwagi Kashiwagi

Responded June 07, 2018
HOTEL MYSTAYS Fuji Onsen Resort
9.2
Exceptional
Jia from Singapore
Couple
Standard Twin Mountain View
Stayed 2 nights in April 2019

Excellent and beautiful experience ”

We have to pay an onsen tax of 150yen per pax per night upon check-in. Location was a short walk to Fuji Q Highland Station. Dinner was a challenge but thank god for some eateries near the Fuji Q Station i.e a Chinese restaurant, which was good. Other than the limited food choices around the area, everything was great. The hotel facilties and amenities were new and plenty. The room was spacious and comfortable. The onsen was huge and awesome to relax in. We had the mountain view and witnessed the beautiful Mount fuji from our room! However, many times we couldn't figure out the bus stop heading to Kawaguchigo Station (main transport hub) and ended up taking a train instead. Do note the time frequencies for trains could be a 30 min gap interval.

Reviewed April 22, 2019

hank you for staying at HOTEL MYSTAYS FUJI ONSEN RESORT. We appreciate you taking the time to write to us. We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments to our room,facility, amenities, are deeply appreciated. Your kinds words are great to hear and further encouragement to make every stay a great one. The source of our public bath is natural hot springs. Therefore we ask all our guests who are 13 years old and up to pay for spa tax of 150 JPY per person. Thank you for your comment regarding access to our Hotel. Your feedback will be instrumental for us to improve our service. Thank you for the great review of our hotel. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Hotel Mystays Fuji Onsen Resort Front Desk Watanabe

Responded April 25, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Vineeth from Singapore
Couple
Standard Double
Stayed 2 nights in October 2017

Exceptional”

Hotel Mystays @Fuji was brilliant. It's newly furnished with excellent amenities. The Onsen was pleasant with ample showering cubicles. The staff was friendly and welcoming - they even provided medical tape to cover up our tattoos so that we can use the Onsen.

Reviewed November 02, 2017

Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are extremely delighted to receive your very generous review from your recent stay with us. It is lovely to hear that you have fully enjoyed our service and facilities especially Onsen. It brings us a great pleasure to be a part of your memorable trip, and we would sincerely like to thank you for taking time to review us. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Kashiwagi

Responded November 07, 2017
HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Ning from Hong Kong
Solo traveler
Standard Twin Mountain View
Stayed 1 night in February 2017

Best hotel in my trip”

Given the hotel is only recently opened (in Dec 2016), everything is new here and rooms are sparkling clean. My room had an amazing view of Mount Fuji with Fuji-Q Highland and contributed to one of the best photos of my trip. The onsen is nice and big here and staff are very friendly. To top it all, the cost is unbelievable cheap for a hotel in such excellent condition. The location is about 4-5 minutes walk from Fujikyu-Highland Station - not exactly the center of tourist attractions and may be a concern for parties with large pieces of luggage.

Reviewed February 21, 2017

Dear guest, Thank you very much for staying with us at Hotel Mystays Fuji. We are glad that you enjoyed your stay and public bath. Your review is valuable for us and hope to see you again in the future. Regards, Hotel Mystays Fuji Hayakawa

Responded March 31, 2017
HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Vu from Vietnam
Group
Standard Twin Mountain View
Stayed 1 night in September 2019

Excellent hotel”

We booked the mountain view room and were allocated one on 4th floor. Heavy clouds blocked Fuji view and we thought it might have been a waste of money but at sunrise the next day (5am plus) we were overwhelmed by the spectacular view of Mt Fuji. Very worth it if book full board (breakfast & dinner included). Onsen is good but only can see Mt Fuji if standing up!!! Dyson hairdryer in onsen is good too. Cons: 2 flights of stairs to reach lobby from main street.

Reviewed September 06, 2019

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are pleased to receive your generous review despite of the incident you have described in your review. It is lovely to hear that you have enjoyed particularly the breathtaking view of Mt.Fuji during your stay. Your kind comment about restaurant is deeply appreciated. Your kinds words are great to hear and further encouragement to make every stay a great one. We are also sorry to hear that you felt that some parts of our facilities are not designed kindly for visitors from abroad. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Watanabe

Responded September 10, 2019
HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Kathleen from Australia
Couple
Standard Twin
Stayed 2 nights in November 2018

Close to Fuji Q ”

Hotel was expensive for 2 nights but being near Mt Fuji, a 5min walk to Fuji Q Highland and the train station and within walking distance (about 30mins) to lake kawaguchiko - it was worth it. There is an onsen tax of 300Y per person, of which everyone has to pay even if they have tattoos and can't use the onsen. I have tattoos and used the onsen anyway (twice) considering I paid to use it. The view from there is awesome, you can see Mt Fuji and watch the roller coasters at Fuji Q

Reviewed November 28, 2018

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear that you found our location convenient for your stay. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Kashiwagi

Responded November 28, 2018
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Beny from Singapore
Family with young children
4-Bedroom Mountain View
Stayed 3 nights in June 2018

Superb!”

- we took the Quad room with mountain view. Slightly more pricey, but worth every cent when you wake up to a Mt Fuji view. - In house onsen is great for relaxation nightly. - 5mins walk from the Fujikyu Highland train station. - 2nd entrance to Fuji Q Highland is right at next to the train station. Less crowd when u use this entrance which sells the tixs too. - There is a free loop shuttle bus near the train station which can take you to Kawaguchiko Stn. - 15mins walk to Toyota Rent a Car. This is the best option if you have a grp of 4, as public transport is expensive and less convenient. Overall, one of the best hotel in terms of value vs location.

Reviewed June 16, 2018

Dear guest Thank you for staying with us at hotel Mystays Fuji Onsen Resort. We are absolutely delighted to receive your generous review from your recent stay. It is lovely to hear that you found our location convenient for your stay and fully enjoyed our facilities especially Onsen. We hope that you had a wonderful at FujiQ Highland. It brings us a great pleasure to be a part of your memorable trip, and we would sincerely like to thank you for taking time to share your positive feedback. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Kashiwagi

Responded June 17, 2018
HOTEL MYSTAYS Fuji Onsen Resort
8.0
Excellent
Iris from Hong Kong
Solo traveler
Standard Double Mountain View
Stayed 3 nights in March 2017

New and clean. Mount Fuji view.”

Location-wise, the closest train station is Fuji-Q Station, which is only 5 minutes' walk away. It is not difficult to walk to the major transport hub of Kawaguchiko Station either (provided that the weather is fine), which takes around 15 minutes. I wonder however if the Hotel would consider providing shuttle bus service in the future. This will surely assist visitors with bulky luggage. I also wish there could be rental bicycle service. Travelling around the area with a bike is a relaxing experience. I was glad that I paid a little extra for a Mountain View room. It was breathtaking watching sunrise and sunset just in the Hotel room. As the Hotel was just opened a few months ago, my room was sparkling new and the interior design is sleek and modern. I have previously stayed in the Mystays chain and thus did not expect anything less. Nevertheless, I found that the room door to be very thin - I could hear noises from the corridor. It was quite disturbing especially when a guest returned to his room / people knocking on other doors / shouting (?!). I think sound-proof measures should be put in place. The public bath was one of the major reasons why I picked the Hotel. The quality of the bath is quite good and there is even an open-air bath. It is refreshing. I wish there would be a sauna room. I was a bit disappointed that although the bath is located on the top floor, one could hardly get a view of Mount Fuji. Morning breakfast buffet is decent - but not particularly impressive. There could be a wider variety of food selection. Also, it is extremely crowded with group tourists during the first hour of service. I had to wait until 8:30am before I could walk into the restaurant and get seated. Staff are very helpful and attentive. Overall, will recommend the Hotel to people who are travelling to this area, especially for those who prefer new, western-style hotels over traditional Japanese-style ryokans like I do (no offence at all, it is only a matter of pe

Reviewed March 31, 2017

Dear guest, Thank you very much for staying with us at Hotel Mystays Fuji. We are glad that you enjoyed your stay and public bath. Your review is valuable for us and hope to see you again in the future. Regards, Hotel Mystays Fuji Hayakawa

Responded March 31, 2017
HOTEL MYSTAYS Fuji Onsen Resort
8.8
Excellent
Sim
Family with teens
Standard Twin
Stayed 1 night in December 2019

An underrated hotel”

A beautiful and well-maintained hotel located just beside Fuji-Q highland. The room was very pretty and facilities in there were good, definitely underrated. The onsen is very clean, and has a very beautiful view of Mt Fuji in the morning, so be sure to visit it when you wake up! Breakfast has a wide range of international and japanese food choices, and it is worth the price if you book a room with breakfast included. The only problem I had with my room that the air condition randomly turned of while we were sleeping

Reviewed December 22, 2019

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is very much looking forward to seeing you again. Kind regards, Hotel Mystays Fuji Onsen Resort Ogino

Responded December 22, 2019
HOTEL MYSTAYS Fuji Onsen Resort
8.4
Excellent
Olivia from Japan
Family with young children
4-Bedroom Mountain View
Stayed 2 nights in January 2018

Family weekend away”

Very clean, newly furbished. Perfect view of mount fuji rven from the hotel Onsen facilities. We stayed in the Quadruple bedroom and it was perfect for our family of 5. breakfast & Dinner buffet was good for the price we paid, and the service was impeccable. We will definitely be returning to Mystays Yamanashi

Reviewed January 31, 2018

Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your positive review from your recent stay with us. It is wonderful to hear that you have fully enjoyed our facilities especially Onsen with the view of Mt.Fuji. It brings us a great joy to be a part of your memorable trip, and we would sincerely like to thank you for taking time to share your experience with us. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Kashiwagi

Responded February 03, 2018
HOTEL MYSTAYS Fuji Onsen Resort
9.2
Exceptional
Maria from Philippines
Group
Standard Double Room with Mt. Fuji View
Stayed 1 night in June 2018

Great view of Mt. Fuji”

We enjoyed our stay here. We got the room with Mt. Fuji view, it was really nice. My friends said their skin care products were nice, too bad I didn't get to try it. Location wise it's near the bus stop and Fuji-q, however, there's no restaurants or convenience stores in the area. Breakfast was normal, nothing special. Onsen area was nice, you can also see Mt. Fuji from there. They have indoor and outdoor onsen.

Reviewed August 10, 2018

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are absolutely delighted to receive your generous review this occasion. It is lovely to hear that you have fully enjoyed our facilities, especially the magnificent view of Mt.Fuji outside. We are also sorry that if our staff failed to inform you that there is a convenience store within 5min walking distance from our hotel. We hope you had a wonderful time exploring the foot of Mt.Fuji during your stay. It brings us a great joy to be a part of your memorable trip, and we would sincerely like to thank you for taking time to share your positive review and recommendation.Our team is very much looking forward to seeing you again. Best regards Hotel Mystays Fuji Onsen Resort Kashiwagi

Responded August 12, 2018
HOTEL MYSTAYS Fuji Onsen Resort
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