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HOTEL MYSTAYS Gotanda Station

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Excellent8.4
Based on 284 reviews
93% would recommend to a friend
HOTEL MYSTAYS Gotanda Station
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8.4 Excellent guest rating
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"Good location, clean etc. Everything is perfect during I am..."

SungsooSouth Korea
Buffet
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9.3 Exceptional location
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9.3Location
  • 70 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Laundry service

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Room choices
Economy Single Room Non-Smoking
...
  • City view
  • 8 m²/86 ft²
  • 1 single bed
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Economy Single Smoking
...
  • City view
  • 8 m²/86 ft²
  • 1 single bed
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Standard Single Non-Smoking
...
  • City view
  • 9 m²/97 ft²
  • 1 single bed
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Deluxe Triple - Smoking
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  • City view
  • 24 m²/258 ft²
  • 1 single bed and 2 semi dou...
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Standard Queen Non-Smoking
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  • City view
  • 12 m²/129 ft²
  • 1 queen bed
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Standard Small Double Non-Smoking
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  • City view
  • 10 m²/108 ft²
  • 1 semi double bed
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Standard Single Smoking
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  • City view
  • 9 m²/97 ft²
  • 1 single bed
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Standard Small Double Smoking
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  • City view
  • 10 m²/108 ft²
  • 1 semi double bed
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Deluxe Twin - Smoking
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  • City view
  • 24 m²/258 ft²
  • 2 semi double beds
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Deluxe Twin - Non-Smoking
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  • City view
  • 24 m²/258 ft²
  • 2 single beds
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Have a question for HOTEL MYSTAYS Gotanda Station?

Nearest essentials

Airports
  • Haneda International Airport (HND)
  • 9.4 km
  • Narita International Airport (NRT)
  • 62.0 km
Public transportation
  • Gotanda Train Station
  • 80 m
  • Osaki Train Station
  • 890 m
Hospital or clinic
  • Hiroo Ebisu Hospital
  • 2.2 km
Pharmacy
  • Aoi Pharmacy
  • 180 m
Convenience store
  • Family Mart
  • 0 meters to
Cash withdrawal
  • ATM
  • 90 m

More about HOTEL MYSTAYS Gotanda Station

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Verified guest reviews

Agoda Reviews (284)Booking.com Reviews (1992)
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Cleanliness8.7
Facilities8.0
Location9.3
Room comfort and quality7.7
Service8.3
Value for money8.0
Provided by verified guests of Agoda
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Economy Single Room Non-Smoking
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Showing 196 verified guest comments
12345
10.0
Simon from Malaysia
Couple
Standard Queen Non-Smoking
Stayed 1 night in March 2016
good location, nice environment, friendly staff
I will come again...feel comfortable
Reviewed August 18, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
Responded September 22, 2017
HOTEL MYSTAYS Gotanda Station
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8.8
Minyen from United States
Solo traveler
Economy Single Room Non-Smoking
Stayed 1 night in August 2017
Great location, but maybe too close to the train s
Very convenient location and you can see the hotel from Gotanda station. The room I had was facing the station and track, so it was a bit noisy. Other than that, this is a decent hotel.
Reviewed August 14, 2017
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay.
Responded September 22, 2017
HOTEL MYSTAYS Gotanda Station
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8.8
Hung from Hong Kong
Business traveler
Economy Single Room Non-Smoking
Stayed 4 nights in July 2017
Excellent
Transportation convenience - Very good Meals - very convenient Room - very small - no place to put luggage Toilet & shower - very very small, can hardly move. If your shoulder width is more than 12 inches, cannot reach the washing bowl Very clean and everyone very polite
Reviewed July 21, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
Responded September 22, 2017
HOTEL MYSTAYS Gotanda Station
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9.6
Michelle from Singapore
Solo traveler
Economy Single Room Non-Smoking
Stayed 2 nights in October 2016
Exceptional
Perfect for a solo traveler like myself. The staff was really helpful in attending to my needs quickly and I love that the train station is right across the street. Value for money and the room is tidied perfectly everyday. Definitely will be back!
Reviewed July 21, 2017
Your kind words are great to hear and further encouragement to make every stay a great one. We hope that you will choose HOTEL MYSTAYS Gotanda Station when you come to visit again.
Responded September 22, 2017
HOTEL MYSTAYS Gotanda Station
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9.2
WONG from Hong Kong
Solo traveler
Economy Single Room Non-Smoking
Stayed 3 nights in July 2017
Good value of money
The hotel is right next to the JR station and is very close to Shinagawa, Shibuya, etc. (only 10-15mins train). The room size is normal Japanese business hotel standard, so do not expect it spacious
Reviewed July 07, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to see you again very soon. Sincerely,
Responded July 08, 2017
HOTEL MYSTAYS Gotanda Station
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7.6
Yvonne from Singapore
Family with teens
Deluxe Triple - Non-Smoking
Stayed 5 nights in June 2017
Very good
I stayed at this hotel with my parents from 16-21 June. Pros: The location was exceptionally good - 5 minutes walk from JR Yamanote Line and 1 minute walk from Tokyo Metro. There is a Family Mart located right below of the hotel and a few other convenience shops within a short walking distance. Stayed on the 9th floor and there were still light noises of the train - but it didn't affect us in any way at all. Recommended for travellers who wished to save time walking to train stations. Cons: One of our biggest disappointment with the hotel was with the staff. On our check out day, it was raining and we checked out with a few luggages. Unfortunately, as the ramp (slope) and stairs were too wet and slippery, my mother and I fell and injured our back and arms. We were utterly disappointed with the hotel staff as they did not take any effort to help us in any way. All they did was to apologise and walk back to the front desk to continue their duties. We are not expecting any form of compensation, but it will be comforting for them to at least show some concern and offer us some help by bringing us to the lobby to rest (which they did not) or provide some first aid items to help ease the pain and swelling (they only provided a few after we requested for it). They left us sitting at the stairs, outside the hotel. As we had to catch the train to Narita Airport, we left with much disappointment. In conclusion, the staff showed no empathy and hospitality. Other smaller incident was that the housekeeping staff disposed my personal toothbrush after our first night, which is unacceptable to me as guests' belongings should be left untouched, let alone thrown away. We definitely would not return to this hotel.
Reviewed June 22, 2017
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely,
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HOTEL MYSTAYS Gotanda Station
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8.8
Suwannawong from Thailand
Family with young children
Standard Single Non-Smoking
Stayed 6 nights in June 2017
Good location
V
Reviewed June 17, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
Responded September 22, 2017
HOTEL MYSTAYS Gotanda Station
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8.4
Marla from Canada
Group
Economy Single Room Non-Smoking
Stayed 1 night in July 2016
Excellent
Super close to the JR Yamanote line (right across the street). Very nice and clean hotel. It was just a bit noisy from the sound of the train running but overall, I would definitely stay there again.
Reviewed May 19, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
Responded September 26, 2017
HOTEL MYSTAYS Gotanda Station
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10.0
Jeffrey from United States
Solo traveler
Economy Single Room Non-Smoking
Stayed 4 nights in March 2017
Great Location
Great location, right next to Gotanda station
Reviewed May 05, 2017
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10.0
KIN from Hong Kong
Solo traveler
Economy Single Room Non-Smoking
Stayed 3 nights in April 2017
Good
Nil
Reviewed April 21, 2017
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12345

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