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HOTEL MYSTAYS Kagoshima Tenmonkan
HOTEL MYSTAYS Kagoshima Tenmonkan
HOTEL MYSTAYS Kagoshima Tenmonkan
HOTEL MYSTAYS Kagoshima Tenmonkan
HOTEL MYSTAYS Kagoshima Tenmonkan
HOTEL MYSTAYS Kagoshima Tenmonkan
HOTEL MYSTAYS Kagoshima Tenmonkan

Removed from saved list

8

Excellent

824 reviews

824 reviews

Housekeeping10
Breakfast1
Shops1

Clean and comfortable.

Khanh
- Jan 4, 2022
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Jigenryuhyohousho History Museum

190 m

marui

210 m

Max Bowl

260 m

Shiroyama store

270 m

Xavier Taika Kinenhi

320 m

Popular landmarks
Tenmonkan

400 m

Sakurajima

610 m

Museum of the Meiji Restoration

640 m

Saigo Takamori Statue

750 m

Mt. Shiroyama

870 m

Closest landmarks
Trust Park

160 m

El Para Latin Sports Bar

180 m

Sacred Heart of Jesus Kagoshima Takaoka Hospital

360 m

Temmonkan Mujyaki

360 m

Tenmonkan Shopping Street

360 m

HOTEL MYSTAYS Kagoshima Tenmonkan

2-7 Yamanoguchicho, Kagoshima, Kagoshima, Japan, 892-0084 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kagoshima, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Sakurajima as well as Iso Beach nearby. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Located in heart of Kagoshima

Front desk [24-hour]

130 meters to public transportation

Inside city center

420 meters to Tenmonkan

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Luggage storage

Shops

Restaurants

Restaurants

Your dates are popular among travelersUsers are booking a place in Kagoshima every 7 minutes on Agoda.com
Value for money8.4
Location rating8.7
Nearest airportKagoshima Airport (KOJ)
Distance to airport28.5 km

Rooms available at HOTEL MYSTAYS Kagoshima Tenmonkan

Standard Double Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Triple Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 bunk bed
Enter dates to see prices
Standard Double Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin Non Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Standard Semi Double Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Small Double Room - Non-Smoking
...
  • Room size: 10 m²/108 ft²
  • Shower and bathtub
  • 1 single bed
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Small Double Room - Smoking
...
  • Room size: 10 m²/108 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Standard Semi Double Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Run of House - Double Occupancy - Smoking
...
  • Room size: 10 m²/108 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Kagoshima Tenmonkan?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Kagoshima Tenmonkan?

For those who wish to drive their own cars, HOTEL MYSTAYS Kagoshima Tenmonkan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1100 JPY per day.

Is breakfast offered at HOTEL MYSTAYS Kagoshima Tenmonkan?

Wake up to a great buffet breakfast at HOTEL MYSTAYS Kagoshima Tenmonkan. There's an additional charge of 1300 JPY for adults and 650 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL MYSTAYS Kagoshima Tenmonkan?

HOTEL MYSTAYS Kagoshima Tenmonkan features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at HOTEL MYSTAYS Kagoshima Tenmonkan?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at HOTEL MYSTAYS Kagoshima Tenmonkan. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at HOTEL MYSTAYS Kagoshima Tenmonkan?

On-site venues and convenient event services make HOTEL MYSTAYS Kagoshima Tenmonkan an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at HOTEL MYSTAYS Kagoshima Tenmonkan?

HOTEL MYSTAYS Kagoshima Tenmonkan does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to HOTEL MYSTAYS Kagoshima Tenmonkan?

Travel by air is easy with Kagoshima Airport only 28.4 km away from HOTEL MYSTAYS Kagoshima Tenmonkan.

What is the closest train, metro, or bus station to HOTEL MYSTAYS Kagoshima Tenmonkan?

The closest train, metro, or bus station to HOTEL MYSTAYS Kagoshima Tenmonkan is Kagoshima City Tram, 160 m away.

What restaurants are nearby HOTEL MYSTAYS Kagoshima Tenmonkan?

Restaurants including Teppanyaki Kazan, Yuzuno Shizuku Nikambashidori and Juttokuya Nikanbashi-Dori are popular in HOTEL MYSTAYS Kagoshima Tenmonkan’s neighborhood which is known as Kagoshima.

What popular shopping places are close to HOTEL MYSTAYS Kagoshima Tenmonkan?

Shopping options in HOTEL MYSTAYS Kagoshima Tenmonkan’s Kagoshima neighborhood include AMU PLAZA KAGOSHIMA, Yamakataya Kagoshima and Aeon Mall Kagoshima.

What are popular attractions near HOTEL MYSTAYS Kagoshima Tenmonkan?

HOTEL MYSTAYS Kagoshima Tenmonkan’s location in the Kagoshima neighborhood makes it close to famous attractions including Senganen, Shiroyama Observatory and Saigo Takamori Statue.

What popular beaches are close to HOTEL MYSTAYS Kagoshima Tenmonkan?

HOTEL MYSTAYS Kagoshima Tenmonkan’s Kagoshima neighborhood also includes Iso Beach.

What popular natural sightseeing spots are close to HOTEL MYSTAYS Kagoshima Tenmonkan?

HOTEL MYSTAYS Kagoshima Tenmonkan’s nearby natural sights include Sakurajima and Kagomma Onsen located in the same Kagoshima area.

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Explore the neighborhood

What people love about HOTEL MYSTAYS Kagoshima Tenmonkan

  • 9.6

    Exceptional
    Cleanliness

    "Clean and comfortable."

    Khanh

    |

    January 4, 2022

  • 9.6

    Exceptional
    Location

    "This hotel lies right in Tenmonkan, and is surrounded by bunch of famous food shop."

    Khanh

    |

    January 4, 2022

  • 9.6

    Exceptional
    Location

    "There are several tramps station surrounding the hotel so it’s easy to travel around."

    Khanh

    |

    January 4, 2022

Property ranking|Compared to 197 Kagoshima properties
See all rankings
Cheapest price score
Value for money score
8.4/10
Cleanliness score
8.4/10
Service score
8.8/10
Better than
99
%
of Kagoshima properties
Better than
87
%
of Kagoshima properties
Better than
86
%
of Kagoshima properties
Better than
85
%
of Kagoshima properties
Overall rating:

8.4

Excellent
456 reviews
Cleanliness
8.4
Facilities
7.9
Location
8.7
Read all reviews >
What travelers say they love:
A very good first experience with the Mystays chain of hotel...
YAN from Singapore
Solo traveler
More about HOTEL MYSTAYS Kagoshima Tenmonkan

More about HOTEL MYSTAYS Kagoshima Tenmonkan

HOTEL MYSTAYS Kagoshima Tenmonkan

See more of Kagoshima and spend less time traveling through it, when you stay at HOTEL MYSTAYS Kagoshima Tenmonkan and experience all the benefits of a truly central location. Plan your escape from the everyday! Located just 600 m from Sakurajima, HOTEL MYSTAYS Kagoshima Tenmonkan is the perfect and relaxing place from which to explore nature and wilderness.
The superior services and facilities offered at HOTEL MYSTAYS Kagoshima Tenmonkan will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at HOTEL MYSTAYS Kagoshima Tenmonkan. You can also get small travel items and sundries at the convenience stores without having to leave the HOTEL MYSTAYS Kagoshima Tenmonkan. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at HOTEL MYSTAYS Kagoshima Tenmonkan. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at HOTEL MYSTAYS Kagoshima Tenmonkan, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at HOTEL MYSTAYS Kagoshima Tenmonkan with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Kagoshima. Shiroyama Observatory is located 880 m away, and is one of the most famous tourist spots to visit and photograph. You're sure to want to visit Saigo Takamori Statue located 740 m away, among the most sought-after photographs for anyone visiting Kagoshima.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.
Verified reviews score this hotel higher than 87% of accommodations in the city on value for money.
This hotel's facilities score higher than 88% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

5 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Convenience store
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

Grill×Burger&Craft Beer Nikanbashi Burger Bar

  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Location
2-7 Yamanoguchicho, Kagoshima, Kagoshima, Japan, 892-0084
Excellent
Location

8.7

Airports

  • Kagoshima Airport (KOJ)
    28.5 km 44 min drive
  • Miyazaki Airport (KMI)
    89.9 km

Public transportation

  • Kagoshima City Tram
    170 m
  • Kagoshima Airport Transfer Bus
    1.1 km

Hospital or clinic

  • Sacred Heart of Jesus Kagoshima Takaoka Hospital
    360 m

Shopping

  • AMU PLAZA KAGOSHIMA
    1.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    210 m
What's nearby

Popular landmarks

  • Tenmonkan
    400 m
  • Sakurajima
    610 m
  • Museum of the Meiji Restoration
    640 m
  • Saigo Takamori Statue
    750 m
  • Mt. Shiroyama
    870 m
  • Shiroyama Observatory
    890 m
  • AMU PLAZA KAGOSHIMA
    1.1 km
  • Kagoshima City Aquarium
    1.4 km
  • Senganen
    4.0 km
  • Yunohira Lookout
    7.4 km

Nearby landmarks

  • Trust Park
    160 m
  • Kagoshima City Tram
    170 m
  • El Para Latin Sports Bar
    180 m
  • Jigenryuhyohousho History Museum
    190 m
  • marui
    210 m
  • Max Bowl
    260 m
  • Shiroyama store
    270 m
  • Xavier Taika Kinenhi
    320 m
  • Xavier Park
    340 m
  • Bourbon Street
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)1300 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of rooms 196
  • Year property opened1990
  • Most recent renovation2018

Parking

  • Daily parking fee1100 JPY
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The property will change breakfast restaurant operation hour from May 17,2021 until further notice.
Before:06:30AM-09:30AM(all day)
After:06:30AM-09:00AM(Monday-Saturday) 06:30AM-09:30AM(Sunday/Public Holiday)

Information on Fire Equipment Inspection and Periodic Building Inspection Inspection of firefighting equipment, etc., based on the law is scheduled for October 25 and 26. October 25, 2021 Staff will conduct an inspection of the building's firefighting equipment and facilities from 9:00AM to 3:00PM. During the inspection, the emergency broadcasting system will be tested from 11:00AM to 11:30AM and emergency announcements will be broadcast throughout the building. Elevators will be out of service for about 30-40 minutes between 02:00PM and 03:00PM.  October 26, 2021 09:00AM - Periodic Building Inspection, Periodic Inspection of Specified Buildings, etc. We will be inspecting the emergency lighting and smoke exhaust equipment in the common areas. Emergency lighting in guest rooms will be turned on sequentially from after 01:00PM, floor by floor. 10:00AM - Fire prevention equipment inspection The shutters in front of the elevators on each floor will be raised and lowered for inspection. When the shutters are raised or lowered, a sound will be heard as the chain is manually raised or lowered.

All electricity will be down due to electrical inspection on June 29, 2022 from 11:00 AM to 03:00 PM.

Reviews of HOTEL MYSTAYS Kagoshima Tenmonkan from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities7.9
Location8.7
Room comfort and quality7.3
Service8.8
Value for money8.4
High score for Kagoshima
Rating
9+ Exceptional (76)
8-9 Excellent (26)
7-8 Very Good (44)
6-7 Good (14)
<6 Below Expectation (11)
Time of the year
Mar - May (31)
Jun - Aug (48)
Sep - Nov (43)
Dec - Feb (49)
All guests (456)
All room types
All languages

Show reviews that mention 

Showing 171 verified guest comments
12345
9.6
Exceptional
YAN from Singapore
Solo traveler
Standard Semi Double Non-Smoking
Stayed 3 nights in April 2019

A very well maintained hotel”

Location is good, kind of in the middle of Kagoshima Chuo station and Tenmonkan. Room, though small is extremely well designed to maximize space. Cleanliness of room is by far the best; service is friendly; a very good first experience with the Mystays chain of hotels.

Reviewed April 18, 2019

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, HOTEL MYSTAYS KAGOSHIMA TENMONKAN ARIMA

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
9.0
Exceptional
Jens from Germany
Solo traveler
Stayed 2 nights in April 2013

Good value for money”

Central location, friendly reception, good room

The hotel is located 20 minutes walk from Kagoshima-Chuo station in a sidelane. In the evening there are a lot of restaurants in the surround. The sights of Kagoshima are easy to reach by tram or just walking. The Blue Wave Inn is a good hotel which a lot of services for the guests, rooms are nice, clean and spacey. Reception is friendly and helpful. I enjoyed my stay as a good base to explore Kagoshima an surround.

Reviewed April 20, 2013

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.

Responded April 01, 2022
HOTEL MYSTAYS Kagoshima Tenmonkan
9.2
Exceptional
Sijo from India
Family with young children
Standard Double Non-Smoking
Stayed 3 nights in November 2018

Hotel at a prime location”

The hotel is just next to Tenmonkan-dori with plenty of eateries and a shopping arcade. The rooms were clean and well-kept. We were travelling with a baby and I would say the hotel worked well for us. The staff were very helpful and kind.

Reviewed November 20, 2018

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Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan. We are glad that you enjoyed your stay in Kagoshima. We hope to see you again here. HOTEL MYSTAYS Kagoshima Tenmonkan Arima

Responded April 05, 2019
HOTEL MYSTAYS Kagoshima Tenmonkan
10.0
Exceptional
Venus from United States
Family with young children
Superior Twin Non Smoking
Stayed 1 night in December 2019

Great value, excellent service!”

The hotel is very clean and the breakfast is excellent. Our daughter left her stuffed animal at the hotel, the staff helped us promptly to find it and ship it back to us. Excellent service. Will definitely stay there again when visit Kagoshima next time.

Reviewed December 25, 2019

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Thanks for staying at HOTEL MYSTAYS KAGOSHIMA TENMONKAN. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, HOTEL MYSTAYS KAGOSHIMA TENMONKAN Arima

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
9.2
Exceptional
LEUNG from Hong Kong SAR, China
Group
Standard Double Smoking
Stayed 2 nights in November 2018

Very nice”

Walk about 10 mins to Kagoshima central station, near the tram station and the bus stop. There is a convenience store at the ground floor. The staff is helpful and speak in fluent English.

Reviewed November 19, 2018

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Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan. We are glad you enjoyed your stay. We are all looking forward to seeing you again! HOTEL MYSTAYS Kagoshima Tenmonkan Arima

Responded April 05, 2019
HOTEL MYSTAYS Kagoshima Tenmonkan
9.2
Exceptional
Oleg from Russia
Couple
Standard Double Non-Smoking
Stayed 2 nights in January 2020

Nice hotel close to city center”

Got it for very low price, and thats too good :) Very close to JR Kagoshima-chuo, lots of cafes around.

Reviewed January 24, 2020

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Thank you for staying at HOTEL MYSTAYS KAGOSHIMA TENMONKAN. We appreciate you taking the time to write to us. We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated. We hope that you will choose HOTEL MYSTAYS KAGOSHIMA TENMONKAN when you come to visit again. Hotel Mystays Kagoshima Tenmonkan

Responded January 29, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
10.0
Exceptional
shirley from Malaysia
Couple
Standard Twin Non-Smoking
Stayed 1 night in June 2019

Superb , all score 10”

Breakfast room location always is my 1st consideration . I will stay agin if I travelling in Kagoshima.

Reviewed June 30, 2019

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Thank you for staying at HOTEL MYSTAYS KAGOSHIMA TENMONKAN. We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests. HOTEL MYSTAYS KAGOSHIMA TENMONKAN ARIMA

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
9.6
Exceptional
Siu from Hong Kong SAR, China
Family with young children
Standard Double Non-Smoking
Stayed 5 nights in April 2019

Exceptional”

second time to go this hotel in Kagoshima, nice location and front desk service

Reviewed July 04, 2019

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Dear. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, HOTEL MYSTAYS KAGOSHIMA TENMONKAN Arima

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
8.4
Excellent
Tan from Malaysia
Couple
Standard Double Non-Smoking
Stayed 2 nights in November 2018

Small room a bit pricy”

Smaller room Near shopping streets Near pubs n diner area Con. Confuse with the other Hotel Mystays Annexe

Reviewed November 14, 2018

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Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan. We are sorry for our inconvenience, however we hope you enjoyed your stay here. HOTEL MYSTAYS Kagoshima Tenmonkan Arima

Responded April 05, 2019
HOTEL MYSTAYS Kagoshima Tenmonkan
9.6
Exceptional
Guillaume from France
Couple
Standard Semi Double Smoking
Stayed 1 night in July 2018

Amazing value for money”

For the price that we got on Agoda for a two persons room, the value is fantastic. Great location and confortable rooms!

Reviewed July 26, 2018

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Merci de votre séjour à l'HOTEL MYSTAYS KAGOSHIMA TENMONKAN. Nous apprécions que vous preniez le temps de nous écrire. HOTEL MYSTAYS KAGOSHIMA TENMONKAN ARIMA

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
7.3
Very good
Paranee from Thailand
Solo traveler
Stayed 1 night in March 2014

The non smoking room is filled with cigarette odor”

Close to tram stop, shopping street, and city center.

I requested a non smoking room when booking however, the room I got is dual room. The hotel just removed the ash tray when guest is non-smoking. I stayed only for one night so I didn't want to make any trouble in changing room. But the cigarette odor is very strong and the air refreshing spray couldn't do its magic. Then when I checked out, I saw the ash tray in front of the door for the next guest staying the next day. My pajamas smelled really bad afterward!

Reviewed March 23, 2014

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.

Responded April 01, 2022
HOTEL MYSTAYS Kagoshima Tenmonkan
7.2
Very good
Tang from Hong Kong SAR, China
Couple
Standard Twin Non-Smoking
Stayed 4 nights in January 2020

Very good”

I have booked a bigger twin room. Basically, the room size is bigger than normal Japanese hotel that is what I wanted. But I don’t think the toilet is clean. The bathtub and shower set are full of dirt. Cleaning and disinfection should be strengthened in the current extraordinary period. I hope hotel can pay more attention of it.

Reviewed January 28, 2020

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Dear Guest, Thank you very much for using Hotel MyStays Kagoshima Tenmonkan. Despite having chosen this hotel from a number of accommodation facilities, I was very sorry that it did not meet your expectations. We will notify the cleaning manager of any suggestions for cleaning inadequacy, give guidance to prevent this from happening in the future, and conduct thorough cleaning and inspection from the customer's perspective. Also, I am very sorry that I felt uneasy during my stay and I apologize deeply. Last but not least, thank you very much for your valuable comments and comments. If you are afraid and would like to come back to Kagoshima, please consider using this hotel. sincerely, Hotel Mystays Kagosima Tenmonkan

Responded February 03, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
8.8
Excellent
Jacqueline from Hong Kong SAR, China
Couple
Standard Twin Non-Smoking
Stayed 4 nights in March 2018

Good”

Beds: firm beds, have memory foam and some very firm feather pillow as alternate option. But somehow they weren’t comfortable. Room was stuffy unless open window, but bit noisy on the streets. Overall clean and tidy and new. Bathroom is tiny but adequate for men who doesn’t do too much except shower and do his business.

Reviewed March 25, 2018

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Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Kagoshima in the future, we sincerely hope that you will consider our hotel for your stay.

Responded April 20, 2018
HOTEL MYSTAYS Kagoshima Tenmonkan
8.8
Excellent
Taylor from United States
Family with teens
Standard Twin Non-Smoking
Stayed 2 nights in July 2019

Excellent”

Good value and at a convenient location. Can’t beat the price.

Reviewed July 09, 2019

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Thank you very much for choosing HOTEL MYSTAYS KAGOSHIMA TENMONKAN.We appreciate you taking the time to write to us. HOTEL MYSTAYS Kagoshima Tenmonkan Arima

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
9.2
Exceptional
Manda from Hong Kong SAR, China
Couple
Standard Queen Non-Smoking
Stayed 3 nights in September 2019

Exceptional”

Excellent location. Convenience store on the ground floor. 3 mins walk to Donki Store

Reviewed September 19, 2019

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Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan. We appreciate you taking the time to write to us.

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
7.7
Very good
Dariu from Switzerland
Couple
Stayed 1 night in March 2015

Misleading pictures - ask first”

Clean, location, staff

Good place. Careful. The hotel is under renovation so you room might have a covered window.

Reviewed April 01, 2015

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.

Responded April 01, 2022
HOTEL MYSTAYS Kagoshima Tenmonkan
10.0
Exceptional
GAOWEI from Japan
Family with young children
Standard Semi Double Smoking
Stayed 5 nights in February 2021

Nice and Clean hotel !”

The room is so clean and lots of parking places around, so is easy to find and drive there is also convenient too!

Reviewed February 28, 2021

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Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded April 01, 2022
HOTEL MYSTAYS Kagoshima Tenmonkan
10.0
Exceptional
Kyle from Canada
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in May 2019

Great room”

Very nice room, very comfortable. Family mart on first floor makes for collecting supplies easy.

Reviewed October 09, 2019

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Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan.We appreciate you taking the time to write to us. HOTEL MYSTAYS KAGOSHIMA TENMONKAN Arima

Responded January 13, 2020
HOTEL MYSTAYS Kagoshima Tenmonkan
8.0
Excellent
Mizuka from Japan
Business traveler
Stayed 2 nights in August 2015

great location”

location convenience clean

Central, and great location. Tram stop near by, but was able to walk to places. Local restaurants nearby too. I would stay here on my next visit again.

Reviewed September 02, 2015

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Thank you very much for staying at our hotel the other day. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.

Responded April 01, 2022
HOTEL MYSTAYS Kagoshima Tenmonkan
8.4
Excellent
Doris from Hong Kong SAR, China
Group
Standard Double Non-Smoking
Stayed 4 nights in November 2019

Great locat”

Air conditioner did not work. Had to open the windows because it was hot. Room size is small but that’s kind of expected in Japan.

Reviewed November 30, 2019

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Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely, HOTEL MYSTAYS KAGOSHIMA TENMONKAN Arima

Responded December 23, 2019
HOTEL MYSTAYS Kagoshima Tenmonkan
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