HOTEL MYSTAYS Nishi Shinjuku
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7.5
Very good
13.5% this month
/10
(2564 reviews)See what guests said
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8.1
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Tokyo Metropolitan Government Buildings800 m
  • Shinjuku Gyoen Park1.49 km
  • Meiji Shrine2.07 km
  • Roppongi Hills4.76 km
  • Tokyo Tower5.95 km
  • Tsukiji Outer Market7.46 km
  • Asakusa-Jinja (Asakusa Shrine)9.32 km
  • Tokyo Skytree Town10.43 km
  • Odaiba10.6 km
  • Tokyo Disneyland18.06 km
  • Free Wi-Fi

    HOTEL MYSTAYS Nishi Shinjuku

    7-14-14 Nishi-Shinjuku, Shinjuku, Tokyo, Japan, 160-0023 - See map

    Don't miss out!

    39 travelers are looking at this property right now | 4 travelers have booked today.

    "The hotel has a great location in a cool area 10 mins walk from Shinjuku station and surrounded by nice restaurants."
    Vincent - February 7, 2017
    Excellent service
    8.2 rating for service
    Exceptional reputation
    Recommended by 81% of guests
    Very good cleanliness
    7.8 rating for cleanliness
    Very good comfort
    7.6 room quality and comfort
    • 270 meters to public transportation

    • Located in heart of Tokyo

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 98% of all properties in Tokyo in the last 24 hoursCompared to 17,069 Tokyo properties at Agoda for various dates
    Value for money7.6
    Location rating8.1
    Nearest airportHaneda Airport (HND)
    Distance to airport17.9 km

    Rooms available at HOTEL MYSTAYS Nishi Shinjuku

    7.6
    Very good
    Room comfort & quality
    Deluxe Twin - Non-Smoking
    Deluxe Twin - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Single - Non-Smoking
    Single - Non-Smoking
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Deluxe Twin - Smoking
    Deluxe Twin - Smoking
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Single - Smoking
    Standard Single - Smoking
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Superior Twin - Smoking
    Superior Twin - Smoking
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Single Room
    Standard Single Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Double - Non-Smoking
    Standard Double - Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Double - Smoking
    Standard Double - Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Twin - Non-Smoking
    Superior Twin - Non-Smoking
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at HOTEL MYSTAYS Nishi Shinjuku?

    Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    What is the smoking policy at HOTEL MYSTAYS Nishi Shinjuku?

    HOTEL MYSTAYS Nishi Shinjuku does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about HOTEL MYSTAYS Nishi Shinjuku

    • 8.0
      Very good
      Location

      "What I like about this hotel is the excellent location."

      Chona

      |

      April 21, 2018

    • 9.6
      Exceptional
      Location

      "Hotel Mystays was a great location for my family of 6"

      Kenneth

      |

      July 1, 2018

    • 7.6
      Very good

      "Wifi is good compared to other hotels i stayed in."

      RIchard

      |

      November 27, 2018

    Property ranking|Compared to 17,069 Tokyo properties
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    Cheapest price score
    Room comfort score
    7.6/10
    Value for money score
    7.6/10
    Location score
    8.1/10
    Better than
    98
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Better than
    96
    %
    of Tokyo properties
    Better than
    96
    %
    of Tokyo properties
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    More about HOTEL MYSTAYS Nishi Shinjuku

    More about HOTEL MYSTAYS Nishi Shinjuku

    8.8
    Excellent

    "Location is great, just few mins walk to the west shinjuku!"

    YINMEI

    |

    January 5, 2018

    Description

    Show less

    Most talked about facilities

    Housekeeping
    30 mentions
    Food & Dining
    8 mentions
    Internet
    8 mentions
    Breakfast
    5 mentions

    What they offer

    7.6
    Very good
    Cleanliness

    "First the hotel is clean and amenities are adequate."

    Chrystel K.

    |

    July 20, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American

    Restaurants on site

    新宿美食倶楽部『天の川』
    Cuisine:Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of HOTEL MYSTAYS Nishi Shinjuku from real guests

    Overall rating
    7.5
    Very good
    From 2564 reviews
    Provided by verified guests of
    Agoda Reviews (974)Booking.com Reviews (1590)
    Rating via Agoda7.7
    /
    10
    Very good
    13.5% this month
    Cleanliness7.8
    Facilities7.2
    Location8.1
    Room comfort and quality7.6
    Service8.2
    Value for money7.6
    High score for Tokyo
    Rating
    9+ Exceptional (101)
    8-9 Excellent (107)
    7-8 Very Good (173)
    6-7 Good (89)
    <6 Below Expectation (99)
    Time of the year
    Mar - May (156)
    Jun - Aug (134)
    Sep - Nov (147)
    Dec - Feb (132)
    All guests (974)
    All room types
    All languages

    Show reviews that mention 

    Showing 569 verified guest comments
    12345
    5.6
    robert from United States
    Couple
    Standard Double - Non-Smoking
    Stayed 1 night in July 2019

    not a convenient location”

    The only reason I reserved a room here is that I was traveling by train from Kofu to Narita, and didn't want to get into NRT after midnight. The train makes a junction at Shinjuku, and I figured that I'd leave the station there and stay at this nearby hotel. The problem was that nobody on the street knew where it was, and even with Google maps we couldn't find it. We wound up taking a taxi to an from the hotel. The restaurant at the hotel closed about 10 minutes after we arrived (before 10 PM), and there were a few restaurants in walking distance, but most were packed. Next time I'll plan on taking a taxi and stay at a namebrand hotel.

    Reviewed July 18, 2019

    Dear Guests, Thank you for staying at HOTEL MYSTAYS NISHISHINJUKU. We appreciate you taking the time to write to us. As for the access to our hotel, we are extremely sorry to hear you felt inconvenience. From Shinjuku station, it takes about 10 minutes to get to our hotel on foot. However, you might have a little difficulty in finding our hotel because it is a little far away from the main street in Shinjuku. We will reconsider how to notice our hotel in our official website. Finally, thank you very much again for sparing your precious time to write this review.We will make further efforts to provide you with satisfactory stay. Sincerely, HOTEL MYSTAYS NISHISHINJUKU Reception / Rina Yamada

    Responded July 19, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    8.8
    Excellent
    PEI from Singapore
    Group
    Standard Double - Non-Smoking
    Stayed 1 night in June 2019

    Convenient , helpful ”

    Near to quite a lot of food places, not too far from Shinjyuku train station. The staff are very helpful and friendly, I need to make an urgent short local call and they help me without charging. they allowed me to keep my luggages for few days while I'm not staying in the hotel. Their staff can spark English quite well, one can speak Chinese, that's helps a lot.

    Reviewed June 26, 2019

    Dear Guest Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. Regarding our service, we appreciate your compliment on it. The front desk on the 2nd floor is open for 24 hours. Also, most of our staff can communicate in English and some of them can communicate in Chinese and Korean. Please feel free to contact us if you have any questions about your trip and stay. Best Regards Poudel Kiran Reception

    Responded July 14, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    10.0
    Exceptional
    SEAH from Singapore
    Family with young children
    Deluxe Twin - Non-Smoking
    Stayed 7 nights in March 2019

    The hotel room is exactly what it look from the pucture. ”

    The room is very clean, hotel is very near with convenient mart and shops and only few mins walking distance from metro station. Staffs are very helpful and friendly. Value for money. Will come back to stay again.

    Reviewed March 27, 2019

    Dear Guest Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. There are many restaurant, coffee shop, bar and Ramen shop is located in the neighborhood of the hotel. Some of the restaurant are opened until late mid night. When you come to Shinjuku area again, we would appreciate it if you could select our hotel. Best Regards Poudel Kiran Reception

    Responded May 19, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    10.0
    Exceptional
    avani from India
    Couple
    Standard Double - Non-Smoking
    Stayed 2 nights in March 2019

    Exceptional”

    This is a good hotel. Well located close to golden gai and piss alley. Rooms are small, typical japan and bed a bit smaller too. The area in nishi shinjuku is alot quieter. I would prefer staying in Kabukicho though.

    Reviewed March 27, 2019

    Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review.

    Responded May 19, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    4.0
    Lia from Indonesia
    Group
    Single - Non-Smoking
    Stayed 2 nights in May 2019

    Not a comfortable place to stay for holiday trip”

    The room was small and the hotel looks old. The lifts were in maintenance when we stayed there for 2 nights. They have only 2 lifts and when we just checked-in, the staff told us that from 10 PM - 7 AM, the lifts couldn't be used because of maintenance. Some of the staffs were rude and they were not helpful at all when we asked about transportation to go to airport hotel. The view from our hotel window was a cemetery park. it was quite scary at night. The lobby is on 2nd floor, and the lift access to lobby is hidden. I don't recommend this hotel for holiday trip.

    Reviewed May 28, 2019

    Dear guest . Thank you for staying at Hotel Mystays Nishishinjuku with us . We feel sorry that let you feeling unhappy during your staying . We apologize that the maintenance bring you inconvenience , but we still try to arrange your room at lower floor Regarding our front staff, we are extremely sorry to hear you were displeased at the attitude. We will share your opinion with our staff and try our best to make our service better. As you mentioned, there is a cemetery beside our hotel. If you would not like to see it from your room, please tell us about that in advance. We will try to give you a room not facing it. Finally, thank you very much again for sparing your precious time to write this review. We appreciate your precious feedback and it will be used to improve our hotel's operation. Best regards . Chang Jui-Che Reception

    Show more
    HOTEL MYSTAYS Nishi Shinjuku
    6.4
    Good
    Elaine from Australia
    Family with young children
    Standard Double - Non-Smoking
    Stayed 3 nights in June 2019

    Good location but quite pricey ”

    I have no complaints about the staff as everyone was quite helpful and friendly, the hotel was quite old, thus not as clean, and very small. Price wise it is quite expensive, but probably because of the location. But still I would say it was not worth it. There was no lift going to the reception, so if you have big and heavy luggages like us plus young kids, it can be a bit challenging. The toilet seat was broken, and shower was very small as well, towels were not changed not unless guest would request. Though it comes with breakfast, there was not much choice with the plate-in meal that was free. But then again, it is just about 10 minutes walk to Shinjuku train station as well as places of interest.. Difficult to find the hotel though, I think it will be easier to ask for directions if you describe it as next to the park, with a cemetery behind it.

    Reviewed July 02, 2019

    Dear Guest Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. Regarding our price setting, we are glad you felt that was fair. Because the room charge changes everyday, you might be able to stay for a reasonable price depending on the day. The prices on the week days are reasonable. We are sorry to hear you felt inconvenience to bring your luggage to the front desk on the 2nd floor. We have elevators that you can use from the 1st floor. However, it might be hard to find them. We will reconsider the direction board so that you can find them easily. Best Regards Poudel Kiran Reception

    Responded July 14, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    6.8
    Good
    Phumipat from Thailand
    Group
    Superior Twin - Smoking
    Stayed 1 night in June 2019

    Good place”

    This place is a bit far from Shinjuku but not that far. Room is clean but a bit old. Staffs are great.

    Reviewed June 29, 2019

    Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. We appreciate your compliment on our cleaning service.Regarding our building, it has been over 20 years since it was built, so you might feel it was a little old. However, we conduct periodic inspections and extensive cleaning regularly. We hope you will consider this and allow us serve you again in the future. Best Regards Poudel Kiran Reception

    Responded July 14, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    10.0
    Exceptional
    HUI from Hong Kong
    Solo traveler
    Standard Double - Non-Smoking
    Stayed 1 night in April 2019

    very good”

    very good

    Reviewed April 29, 2019

    Dear Guest Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate your taking time to write this review. Best Regards Poudel Kiran Reception

    Responded May 19, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    10.0
    Exceptional
    HUI from Hong Kong
    Solo traveler
    Standard Double - Non-Smoking
    Stayed 1 night in April 2019

    very nice!”

    environment is great staff are kind!

    Reviewed April 29, 2019

    Dear Guests, Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. We are all glad to hear you are satisfied with our hotel during your stay. Your warm remarks are sincerely appreciated. We will make further efforts to provide better service. When you come to Shinjuku area again, we would appreciate it if you could select our hotel. We look forward to seeing you again. Sincerely, Takada Reception

    Responded May 03, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    10.0
    Exceptional
    WONG from Malaysia
    Group
    Standard Double - Non-Smoking
    Stayed 3 nights in January 2016

    Clean and cozy ”

    Reception staff and cleaner are nice especially the girl staff at the front desk

    The standard room quite small for us, because we have big luggage. To access the reception from the 1st floor, I don't like, I suggest for the lift access, the door can make it bigger and nicer is better. For the staircase access, if can cover it by glass and make a escalator is better.

    Reviewed February 01, 2016
    8.0
    Excellent
    Sunil from India
    Group
    Single - Non-Smoking
    Stayed 1 night in April 2015

    good”

    location, staff, convenience

    Very happy with this hotel. they even let me deposit my baggage a few days before check-in since I was going to Kawaguchiko and wanted to travel light. Was able to communicate with staff in basic English. Stayed on April 2015 (Songkran)

    Reviewed January 18, 2016
    8.0
    Excellent
    Christopher from New Zealand
    Couple
    Deluxe Twin - Non-Smoking
    Stayed 2 nights in October 2015

    Affordable, well-positioned hotel.”

    Its location; our room was clean if in need of refurbishment; it had all facilities, including self-wash laundry.

    This was a pleasant hotel, quiet and easily accessible, close to the centre of Shinjuku, 5 minutes from the main Metro station and a 15 minute walk from the Tokyo Metropolitan Building, a free high view (45th floor) over all Tokyo. It is in an area where there are many small, back-street restaurants - from Japanese seafood specialists, to Thai, to Organic (which was our favourite.) As in all large 'suburbs' of Tokyo, there were all the shopping centres/department stores/tech stores you could want. The hotel is older and is nearing its refurbishment date, I am sure. We were concerned that the self-service laundry, which had washing machines and dryers, and only required 300 yen to operate the washing machines - while claiming that washing detergent was automatically supplied by the machines, seemingly did not. After our clothing dried, we were very suspicious that no detergent had been added...

    Reviewed October 11, 2015
    9.3
    Exceptional
    Dolthida from Thailand
    Couple
    Standard Double - Non-Smoking
    Stayed 4 nights in November 2014

    Good hotel to stay, near Shinjuku”

    Affordable price, clean and good location

    It was hard to find where the hotel stay and which exist should we take from Shinjuku station. But after a few days, you will know that the hotel is really really near subway and it is so convenient. However, if you plan to use JR line only, the station will be a bit far. Moreover, the hotel stay closed to Shinjuku main street where you can go and enjoy your night life. And it is so convenient to find thing to eat at night. With the price we paid, we think we would definitely come back to stay at this hotel again. Even the room is small, but the bathroom with bathtub is great and super clean

    Reviewed November 24, 2014
    8.0
    Excellent
    NAPOLEON from Philippines
    Couple
    Standard Single - Smoking
    Stayed 4 nights in September 2014

    tokyo trip”

    location, the room and the free coffee

    the hotel is good specially its location, it is 5 mins away from everything mall, train station and restaurants... the room is quiet small but it is very comfy and the bathroom is big which is what i like the most in the hotel big bathroom and most specially the free lavazza coffee in the reception area...

    Reviewed September 24, 2014
    8.7
    Excellent
    izumi from Malaysia
    Business traveler
    Superior Twin - Smoking
    Stayed 1 night in August 2014

    Convenient hotel for eating out ”

    location, clean, quie area

    I stayed only 1 night there, it was quiet comfortable stay because of good location to access a station and foods area. room is very clean and i especially like the comfortable bed as i could have a good sleep there. i want to recommend this hotel to my friends

    Reviewed August 06, 2014
    9.3
    Exceptional
    Brian from Canada
    Couple
    Stayed 1 night in April 2014

    Comfortable, convenient location, clean and quiet ”

    Easy access to airport / Narita Express train and Shinjuku Station, lots of good restaurants nearby, clean and quiet room.

    This is the 2nd time I've stayed here. The hotel is in a very popular area of Tokyo, very convenient for the Narita Express train and further train and transit services around Tokyo and the rest of Japan. Rooms are small…the usual in any downtown area of most modern cities worldwide, but very comfortable. I recommend it highly.

    Reviewed April 15, 2014
    9.0
    Exceptional
    Brian from Canada
    Couple
    Stayed 1 night in April 2014

    Convenient location”

    - close to Shinjuku Station, lots of restaurants nearby, clean & quiet

    This is the 2nd time I've stayed here. The hotel is in a very popular area of Tokyo, very convenient for the Narita Express train and further train and transit services around Tokyo and the rest of Japan. Rooms are small…the usual in any downtown area of most modern cities worldwide, but very comfortable. I recommend it highly.

    Reviewed April 15, 2014
    9.3
    Exceptional
    Brian from Canada
    Couple
    Stayed 1 night in October 2012

    Easy walking distance to the station.”

    great location, nice rooms (small but expected), good staff

    As said above, a good location easy walking distance to Shinjuku Station. Lots going on in the area, restaurants, shops, etc. Rooms small, but as expected in downtown big cities anywhere now. Good value, helpful staff. Breakfast not offered on my package, but no problem, lots of nearby options. I'll return to this hotel. Elevator access from outside (1st floor) not well marked (hotel office on 2nd floor).

    Reviewed October 28, 2012
    8.0
    Excellent
    Eliza
    Family with teens
    Superior Twin - Non-Smoking
    Stayed 3 nights in January 2019

    Good location”

    The hotel was a few minutes away from Shinjuku JR Station and Shinjuku West Bus Stop (where the Airport Limousine Bus stop is). Lots of restaurants around which was great, but the best of all is that it is a few minutes away from Don Quijote Kabukicho branch! We spend hours shopping at DonKi and having the hotel nearby was very convenient. Room was a bit small if you have big luggage, but size is similar to other hotel rooms in Tokyo. Room was clean and the bed was cozy. One of the pillows on the twin bed was memory foam which was a plus for me. Wifi was fast and reliable. Staff speaks English too, and they have printed guides for where the ramen shops are, how to get to Narita airport, etc. All in all, we had a good and comfortable stay.

    Reviewed February 04, 2019

    Dear Guests, Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. Regarding the location, we are glad to hear you were satisfied with it. Our hotel is located near Shinjuku station which host variours lines of train running through. It is therefore convenient to travel any parts of Tokyo from here. Also, it takes about 10 minutes to get to our hotel on foot. We have been receiving favorable reputations from guests on a business trip as well as overseas travelers. There are many restaurants, shops and amusement places so you can have a good time around us. Finally, thank you very much again for sparing your precious time to write this review.Your warm remarks are sincerely appreciated. We will make further efforts to provide better service. We are very excited to serve you again soon. Sincerely, Takada Reception

    Show more
    HOTEL MYSTAYS Nishi Shinjuku
    4.8
    Joan from United States
    Solo traveler
    Standard Single - Smoking
    Stayed 2 nights in January 2019

    like finding a needle in a haystack”

    This place is not a bad location once you know where it is, but it is really difficult to find. Locals don't know where it is. It is very poorly marked at the street level. Until and unless something is done to make it much easier to find, I wouldn't recommend it.

    Reviewed January 11, 2019

    Dear Guests, Thank you for choosing Hotel Mystays Nishi-shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. As for the access to our hotel, we are extremely sorry to hear you felt inconvenience. From Shinjuku station, it takes about 10 minutes to get to our hotel on foot. However, you might have a little difficulty in finding our hotel because it is a little far away from the main street in Shinjuku. We will reconsider how to notice our hotel in our official website. We appreciate your precious feedback and it will be used to improve our hotel's operation. Sincerely, Takada Reception

    Responded January 16, 2019
    HOTEL MYSTAYS Nishi Shinjuku
    12345
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    HOTEL MYSTAYS Nishi Shinjuku
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    • Excellent location
    • Tokyo Metropolitan Government Buildings
    • Shinjuku Nishiguchi Subway Station is within 0.25 km