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HOTEL MYSTAYS Otemae

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Very good7.6
Based on 1302 reviews
80% would recommend to a friend
HOTEL MYSTAYS Otemae
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Osaka Castle - 1.1 km from property
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Umeda Sky Building - 2.3 km from property
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Osaka Aquarium Kaiyukan - 8.5 km from property
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Small Double Bed Non Smoking
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7.7 Very good location
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7.7Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

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Room choices
Private Twin - Non-Smoking
...
  • City view
  • 40 m²
  • 2 single beds
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Standard Quadruple Smoking
...
  • City view
  • 49 m²
  • 4 single beds
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Standard Quadruple Non-Smoking
...
  • City view
  • 49 m²
  • 4 single beds
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Standard Triple Smoking
...
  • City view
  • 40 m²
  • 3 single beds
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Grand Family Room Non-Smoking
...
  • City view
  • 65 m²
  • 4 single beds and 1 futon
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Grand Family Room Smoking
...
  • City view
  • 65 m²
  • 4 single beds and 1 futon
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Private Twin - Smoking
...
  • City view
  • 40 m²
  • 2 single beds
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Standard Triple Non-Smoking
...
  • City view
  • 40 m²
  • 3 single beds
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Standard Family Room 6 Occupancy Smoking
...
  • City view
  • 60 m²
  • 3 single beds and 3 futons
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Apartment Semi-double Smoking
...
  • City view
  • 40 m²
  • 1 single bed
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Nearest essentials

Airports
  • 14 kilometers to
  • Osaka International Airport (ITM)
  • 27 kilometers to
  • Kobe Airport (UKB)
Public transportation
  • 300 meters to
  • Tanimachi 4 Chome Subway Station
  • 700 meters to
  • Temmabashi Subway Station
Hospital or clinic
  • 2.4 kilometers to
  • Osaka Red Cross Hospital
Pharmacy
  • 150 meters to
  • Sugi Pharmacy
Convenience store
  • 900 meters to
  • Sunkus
Cash withdrawal
  • 100 meters to
  • ATM

More about HOTEL MYSTAYS Otemae

An overview

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What they offer

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Guest policies

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Verified guest reviews

Agoda Reviews (1302)
Booking.com Reviews (2228)

5.0

Filter by guest type:
  • Cleanliness 7.5
  • Facilities 7.3
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 8.1
  • Cleanliness 7.6
  • Facilities 7.5
  • Location 7.7
  • Room comfort and quality 8.3
  • Service 8.0
  • Value for money 8.3
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 7.7
  • Room comfort and quality 7.7
  • Service 7.9
  • Value for money 8.0
  • Cleanliness 7.7
  • Facilities 6.8
  • Location 7.9
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 8.4
  • Cleanliness 7.4
  • Facilities 6.9
  • Location 7.5
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 8.1
  • Cleanliness 6.9
  • Facilities 7.2
  • Location 7.5
  • Room comfort and quality 7.5
  • Service 7.4
  • Value for money 8.0
  • Cleanliness 7.6
  • Facilities 7.4
  • Location 7.7
  • Room comfort and quality 8.3
  • Service 8.0
  • Value for money 8.2
Provided by verified guests of Agoda
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Room type
  • Grand Family Room Non-Smoking
  • Grand Family Room Smoking
  • Apartment Semi-double Smoking
  • Apartment Twin Smoking
  • Standard Family Room 5 Occupancy Non-Smoking
  • Standard Family Room 5 Occupancy Smoking
  • Standard Family Room 6 Occupancy Non-Smoking
  • Standard Family Room 6 Occupancy Smoking
  • Standard Quadruple Non-Smoking
  • Standard Quadruple Smoking
  • Standard Triple Non-Smoking
  • Standard Triple Smoking
  • Standard Twin Room Non-Smoking
  • Standard Twin Room Smoking
  • Small Double Bed Non Smoking
  • Small Double Bed Smoking
  • Superior Twin Non-Smoking
  • Superior Twin Smoking
  • Apartment Semi-Double Non-Smoking
  • Apartment Twin Non-Smoking
  • Private Twin - Smoking
  • Private Twin - Non-Smoking
  • Superior Apartment - Non-Smoking
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9.2
Evelyn from Singapore
Family with teens
Standard Family Room 5 Occupancy Smoking
Stayed 3 nights in June 2017
Superb price for such a great location. ”
We booked a room for 5 adults and it was perfectly cosy. Really happy to find this place cause it's really hard to find family rooms like this. Really liked that it was at a quiet part of Shinjuku. Not too convenient for JR pass users because the JR Shinjuku station is quite a walk. However, if you're ok with subways, it's like 5min walk to Shinjukugyoen-mae station which pretty much gets you anywhere you need to go. The room was really clean and beautiful. The toilet we had was really big and nice. Hotel staff are wonderful and they speak english which helped us a lot. Really worth the money for the quality and location. Can't get a better one anywhere. Highly highly recommend
Reviewed July 05, 2017
Dear Sir/Madam、 Thank you for staying with us. We are very happy to hear that you had a great experience to stay here. If you have a good chance to come here again, We are looking forward to seeing you. Regards
Responded July 21, 2017
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HOTEL MYSTAYS Otemae
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4.4
Pui from Hong Kong
Family with teens
Standard Twin Room Non-Smoking
Stayed 5 nights in June 2017
Acceptable”
it is in fact a hostel rathen than a hotel as it calls, no daily room cleaning service is not justified for the room rate charged, staffs were polite but not helpful, it was ridiculous they rejected my request to make a call to restaurant for reservation since i could not speak Japanese, they simply said no such service provided. Bed is too soft, pillows too smaill and hard, Bedsheets & pillow cases & towels are looked old, dirty with stains. Unfortunately, we booked 5 nights, using same bedsheets & pillows for the whole period, it was awful. I shall never recommend this to friends.
Reviewed June 29, 2017
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6.4
Cheryl from Singapore
Couple
Small Double Bed Non Smoking
Stayed 4 nights in April 2017
Good”
4 mins walk from subway but not near Namba. Need to change subway. Reception is closed by 10pm but there is night duty staff around. Toilet is small. Room smells musky although it's non-smoking. No room service so towels need to bring to reception to exchange.
Reviewed May 12, 2017
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9.2
Siwathit from Thailand
Group
Standard Triple Smoking
Stayed 1 night in April 2017
Nice place here”
The Facilities are goods soap and shampoo are very nice. Locations a bit walk but acceptable. Staffs are great work. Good to be here.
Reviewed May 10, 2017
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6.0
Jumroon from Thailand
Family with young children
Small Double Bed Non Smoking
Stayed 1 night in May 2017
Above average”
Bed is too narrow (around 150 cm.) for 2 people, even I've booked for 2 adults, hard to sleep. There is no lobby area. At this price we can find a better hotel in Osaka.
Reviewed May 06, 2017
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10.0
Nuttapol from Thailand
Group
Standard Quadruple Smoking
Stayed 3 nights in May 2016
Godd place to stay”
Good place to stay in Japan. Clean and cozy room
Reviewed April 21, 2017
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7.6
Henry from Philippines
Couple
Small Double Bed Non Smoking
Stayed 3 nights in April 2017
Good stay”
Neighboring bars makes noises at night. Beds are small for big-size people. The place is near to restaurant. 5 mins walk to the nearest train station. Staffs speaks english. Has kitchen and coin operated laundry for those who wants longer stay.
Reviewed April 20, 2017
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8.4
Ka from Hong Kong
Business traveler
Small Double Bed Non Smoking
Stayed 3 nights in April 2017
good customer services”
The staff are very nice and kind.
Reviewed April 17, 2017
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9.6
agria from Indonesia
Couple
Small Double Bed Smoking
Stayed 1 night in April 2017
Great Hotel, near osaka castle, Nice nighbourhood”
All is good about this hotel, i'll recommend to everyone, dont forget to take a few walk near hotel theres nice park and nice neighbour
Reviewed April 13, 2017
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7.2
Benjamin from Canada
Solo traveler
Standard Twin Room Non-Smoking
Stayed 2 nights in April 2017
Very good”
The wifi was the slowest yet. I was unable to upload the photos I took during the day since the transfers would fail constantly. That was the biggest bummer for us and the main reason I wouldn't recommend. We had trouble with the hot water but that might just be because we didn't know how to operate the machine that deals with water temperature. The laundromat was overcrowded, but this might not always be the case. Room was of a good size and had all the things we needed and even a small stove. Staff was very nice and helpful.
Reviewed April 11, 2017
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