HOTEL MYSTAYS Shinsaibashi

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-9-30, Nishi-Shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0086

Highlights

Top rated room amenities

- Lobby and front‑desk supplies include an unlimited supply of facial ca...

Room was clean and amenities were complete!
Ideal location

- Walking distance to Shinsaibashi Station, Shinsaibashi shopping street...

It only takes 2-3 minutes to the Metro subway station,
Professional guest services

- Staff frequently go above and beyond: helped recover a lost phone and...

Amenities is well prepared, staffs is helpful as well.
Great food & dining

Wifi is good

Facilities

Free Wi-Fi

Car park

Luggage storage

Laundry

Non-smoking rooms

Daily housekeeping

Air conditioning in public area

Elevator

About us

HOTEL MYSTAYS Shinsaibashi: steps from neon Shinsaibashi arcade and nightlife. Chic modern design, compact smart rooms for two, rooftop/view vibes, quick metro links to Dotonbori and Umeda—ideal for food, fashion and late-night Osaka. In a lively district of designer shops, arcades and varied dining, this hotel offers secure onsite parking, a fully equipped fitness center, daily housekeeping and luggage storage for hassle-free arrival/departure. Rooms feature air conditioning, free Wi‑Fi, in-room safes, refreshed toiletries and modern showers; select rooms offer city views. Namba Walk, atmospheric Hozenji Yokocho and Namba Parks are a 10–15 minute walk—ideal for two travelers wanting easy access to Osaka’s highlights. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 5 times in last 24 hr

  • It only takes 2-3 minutes to the Metro subway station,
    Wai M.
    Malaysia
  • Will definitely book again when we come back to Osaka.
    Stephanie
    Philippines
  • Near the train station, shopping area and food place!
    Tingting
    Australia
  • I had a fantastic stay at MyStays Shinsaibashi in Osaka!
    Angelica K.
    Philippines
  • The staff were friendly and helpful throughout my visit.
    MAMI
    日本
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Nearest transportation options

Yotsubashi Subway Station is within 0.21 km

Shinsaibashi Subway Station is within 0.22 km

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 364 places in walking distance!

Walkable places
Izumi Hall
70 m
LeurGetter
90 m
America Mura
160 m
Midosuji Street
160 m
Amerika Mura Sankaku Koen
180 m
Popular landmarks
Shinsaibashi-Suji Shopping Street
290 m
Dotonbori
580 m
Minami (Namba)
750 m
Kuromon Market
1.1 km
Tsutenkaku
2.4 km
Closest landmarks
Club Circus
100 m
Bar Nayuta
170 m
Tiger Copenhagen American Village
210 m
Mitsu Hachimangu Shrine
220 m
Shinsaibashi-suji
220 m

Good to know

Value for money8.3
Distance to city center10 km
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport13.7 km

Rooms available at HOTEL MYSTAYS Shinsaibashi

Very good
Room comfort & quality

8

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Based on 2463 reviews from verified travelers

Superior Double - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • 1 double bed
  • 1 double bed
Deluxe Triple - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • 3 single beds
  • 3 single beds
Standard Semi Double Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 semi double bed
Superior Triple - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • 3 single beds
  • 3 single beds
Superior Twin - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • 2 semi double beds
  • 2 semi double beds
Superior Queen - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • 1 queen bed
  • 1 queen bed
No Cleaning Service - Superior Triple Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • 1 sofa bed and 2 single bed...
  • 1 sofa bed and 2 single bed...
No Cleaning Service - Deluxe Triple Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • 2 single beds and 1 sofa be...
  • 2 single beds and 1 sofa be...
Superior Double Room - Non-Smoking, Solaniwa Onsen Ticket Included
...
  • Room size: 14 m²/151 ft²
  • 1 double bed
  • 1 double bed
No Cleaning Service - Superior Twin Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • 2 single beds
  • 2 single beds

Frequently asked questions

Yes, HOTEL MYSTAYS Shinsaibashi provides luggage storage.

Yes, HOTEL MYSTAYS Shinsaibashi provides luggage storage.

Yes, Dotonbori is located approximately 0.73 km from HOTEL MYSTAYS Shinsaibashi.

Yes, there are restaurants located in the surrounding area of HOTEL MYSTAYS Shinsaibashi.

Yes, staff at HOTEL MYSTAYS Shinsaibashi speak English, Japanese, and Korean.

Check-in at HOTEL MYSTAYS Shinsaibashi is from 03:00 PM to 12:00 AM, and check-out is by 11:00 AM.

Yes, there is nearby parking available for JPY 2,400 per night, though it cannot be reserved.

Yes, all rooms at HOTEL MYSTAYS Shinsaibashi have air conditioning.

Yes, HOTEL MYSTAYS Shinsaibashi provides daily housekeeping.

Yes, HOTEL MYSTAYS Shinsaibashi has a laundromat and offers laundry services.

Yes, children under 6 years old stay for free if using existing bedding, and children under 12 may stay for free in some room types when using existing bedding.

Yes, HOTEL MYSTAYS Shinsaibashi is 100% non-smoking.

Yes, HOTEL MYSTAYS Shinsaibashi provides free Wi-Fi in all rooms.

Osaka Castle is located 5.16 km from HOTEL MYSTAYS Shinsaibashi.

Yes, HOTEL MYSTAYS Shinsaibashi is located near the Shinsaibashi and Yotsubashi subway stations.

Baby cots are not available at HOTEL MYSTAYS Shinsaibashi.

HOTEL MYSTAYS Shinsaibashi is located near the Shinsaibashi and Yotsubashi subway stations.

You can reach HOTEL MYSTAYS Shinsaibashi from Kansai International Airport via airport trains, buses, or taxis.

The nearest airport is Osaka International Airport, located 18.0 km away.

Yes, HOTEL MYSTAYS Shinsaibashi has vending machines.

Yes, HOTEL MYSTAYS Shinsaibashi offers cashless payment services.

Yes, HOTEL MYSTAYS Shinsaibashi has an elevator.

Yes, there are convenience stores located near HOTEL MYSTAYS Shinsaibashi.

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More about HOTEL MYSTAYS Shinsaibashi

More about HOTEL MYSTAYS Shinsaibashi

Experience Comfort and Convenience at HOTEL MYSTAYS Shinsaibashi in Osaka

Nestled just 10 kilometers from Osaka’s vibrant city center, HOTEL MYSTAYS Shinsaibashi offers a perfect blend of accessibility and comfort for travelers seeking to explore this bustling metropolis. With a convenient 50-minute journey from the airport, guests can quickly transition from their flight to the welcoming ambiance of the hotel. The property features 54 thoughtfully designed rooms, providing a cozy yet modern retreat after a day of sightseeing or business engagements. Recently renovated in 2015, HOTEL MYSTAYS Shinsaibashi combines contemporary style with practical amenities to ensure a memorable stay. Check-in begins at 3:00 PM, giving guests ample time to settle in and unwind, while check-out is smoothly handled until 11:00 AM. Please note that the hotel maintains a strict child policy, and additional charges may apply for children staying with guests. Whether you're visiting for leisure or work, this hotel offers a comfortable base to experience the charms of Osaka.

Convenient Facilities at HOTEL MYSTAYS Shinsaibashi

Experience seamless comfort and convenience during your stay at HOTEL MYSTAYS Shinsaibashi, where a range of facilities are designed to make your visit effortless. Guests can enjoy free Wi-Fi in all rooms, ensuring you stay connected whether for work or leisure. Public areas are also equipped with reliable Wi-Fi, allowing for easy browsing or sharing your travel moments with friends and family. For added convenience, the hotel offers a comprehensive laundry service, including dry cleaning and a laundromat, so you can keep your wardrobe fresh without hassle. Luggage storage is available to help you explore Osaka unencumbered, while daily housekeeping ensures your room remains tidy and comfortable. Additionally, a vending machine is accessible for quick snacks or beverages, making your stay both convenient and enjoyable.

Convenient Transport Facilities at HOTEL MYSTAYS Shinsaibashi

HOTEL MYSTAYS Shinsaibashi offers guests the convenience of on-site parking, making it easy to explore Osaka by car. Please note that car park charges are applicable, allowing travelers to secure their vehicle safely during their stay. This facility is ideal for those arriving by private vehicle or planning to venture out into the city with flexibility. While the hotel does not mention additional transport services such as shuttle or public transportation options, its central location in Osaka provides excellent access to nearby train and bus stations. Guests can effortlessly connect to the city's extensive public transport network, ensuring smooth and efficient travel throughout Osaka and beyond. Whether you're here for sightseeing or business, the accessible parking facility adds an extra layer of convenience to your stay.

Comfort and Convenience in Every Room at HOTEL MYSTAYS Shinsaibashi

Experience a restful stay with our well-appointed rooms that combine comfort and modern amenities. Each room is equipped with air conditioning to ensure a pleasant climate, along with blackout curtains that provide the perfect environment for a good night's sleep. Guests can relax and unwind while watching television, which features satellite and cable channels for entertainment. For added convenience, rooms include a hair dryer, refrigerator, and a selection of toiletries to cater to your daily needs. Enhancing your comfort, plush linens and fresh towels are provided, while bathrobes offer a touch of luxury for your relaxation. Stay informed with a daily newspaper delivered to your door, and enjoy a tidy, inviting space designed to make your stay in Osaka as enjoyable as possible. Whether you're here for business or leisure, our thoughtful room facilities ensure a seamless and comfortable experience.

Comfortable and Convenient Dining Experience at HOTEL MYSTAYS Shinsaibashi

While HOTEL MYSTAYS Shinsaibashi primarily offers daily housekeeping to ensure a clean and comfortable stay, guests can enjoy the convenience of exploring Osaka’s vibrant culinary scene just steps away from the hotel. The surrounding area is packed with a variety of restaurants, cafes, and eateries that cater to all tastes, from traditional Japanese cuisine to international flavors. This allows guests to indulge in local delicacies or unwind with a quick meal after a day of sightseeing.

Comfortable and Diverse Room Options at HOTEL MYSTAYS Shinsaibashi

Experience a variety of well-appointed rooms at HOTEL MYSTAYS Shinsaibashi, designed to cater to different needs and preferences. Guests can choose from the cozy Standard Semi Double Non-Smoking, featuring a comfortable semi double-bed within 14 square meters, or opt for the spacious Superior Triple Room, offering three single beds across 25 square meters for larger groups. For those seeking a touch of luxury, the Superior Queen rooms provide a larger space of 16 square meters with a queen-sized bed, ensuring a restful stay. Additionally, the hotel offers specialized options such as the Superior Double and Superior Queen rooms, both with Solaniwa Onsen tickets included, providing a perfect blend of comfort and relaxation. Families or groups can select the Superior Triple Room or Deluxe Triple, with up to three single beds in a generous 28-square-meter space, ideal for a more expansive stay. Booking these rooms on Agoda ensures you receive the best prices available, along with a hassle-free, straightforward reservation process that makes planning your trip to Osaka smooth and enjoyable.

Vibrant Heart of Osaka: Exploring Shinsaibashi

Nestled in the bustling center of Osaka, Shinsaibashi is a lively district renowned for its vibrant shopping streets and dynamic urban atmosphere. The iconic Shinsaibashi Shopping Arcade, one of Japan's oldest and longest covered shopping streets, offers an eclectic mix of international brands, trendy boutiques, and local specialty stores. As you stroll through this bustling corridor, you'll be immersed in a sensory overload of sights, sounds, and aromas that capture the essence of Osaka's energetic spirit. Beyond shopping, Shinsaibashi is surrounded by a variety of entertainment options, from chic cafes and traditional teahouses to lively nightlife venues. Just a short walk away, you'll find the stylish Dotonbori area, famous for its neon-lit signboards and mouthwatering street food like takoyaki and kushikatsu. Whether you're seeking retail therapy, cultural experiences, or vibrant nightlife, Shinsaibashi serves as the perfect gateway to explore Osaka's dynamic urban landscape.

Seamless Journey from Osaka's Airports to HOTEL MYSTAYS Shinsaibashi

Traveling from Osaka's airports to HOTEL MYSTAYS Shinsaibashi is both convenient and straightforward, offering travelers a stress-free start to their stay in this vibrant city. If you're arriving at Kansai International Airport (KIX), the most popular gateway for international travelers, you can take the Nankai Airport Express or the JR Kansai Airport Line. The Nankai train offers a direct and comfortable ride to Namba Station, which is just a short 10-minute walk from the hotel. Alternatively, the JR Kansai Airport Rapid Service connects you to Osaka Station, from where you can transfer to the Osaka Metro Midosuji Line and reach Shinsaibashi Station in just a few stops. The entire journey is smooth, with frequent departures and modern amenities ensuring a comfortable ride. For those arriving at Osaka International Airport (Itami), the closest domestic gateway, the most convenient option is to take the Osaka Monorail from Itami Station to Hotarugaike Station, then transfer to the Hankyu Takarazuka Line toward Umeda. From Umeda Station, hop on the Osaka Metro Midosuji Line directly to Shinsaibashi Station, which is just a short walk from HOTEL MYSTAYS Shinsaibashi. This route offers quick and efficient transit, allowing you to relax and enjoy the scenic views of Osaka along the way. Whether arriving from Kansai or Itami Airport, you'll find that reaching HOTEL MYSTAYS Shinsaibashi is simple, ensuring you can start exploring the lively streets of Shinsaibashi and the surrounding entertainment districts without delay.

Vibrant Landmarks and Attractions Near HOTEL MYSTAYS Shinsaibashi

Situated in the heart of Osaka, HOTEL MYSTAYS Shinsaibashi offers easy access to some of the city's most iconic landmarks and bustling districts. Just a short walk away is the famous Shinsaibashi-Suji Shopping Street, a vibrant arcade lined with boutiques, cafes, and entertainment venues, perfect for shopping enthusiasts and culture seekers alike. The lively Minami (Namba) area is also nearby, renowned for its vibrant nightlife, entertainment options, and diverse dining experiences, making it an ideal destination for those wanting to immerse themselves in Osaka's energetic atmosphere.

Convenient Access to Osaka's Vibrant Heart via Nearby Transit Stations

HOTEL MYSTAYS Shinsaibashi is perfectly situated amidst Osaka's bustling transportation network, offering guests unparalleled convenience for exploring the city. Just a short walk from Shinsaibashi Subway Station, visitors can easily access the iconic shopping streets and entertainment districts that define Osaka’s lively atmosphere. The nearby Yotsubashi Subway Station and Nishinagahori Subway Station further enhance connectivity, making it effortless to reach cultural sites, restaurants, and nightlife spots across the city. Additionally, Nagahoribashi Subway Station, Nishiohashi Subway Station, and Yotsubashi Station are all within close proximity, providing multiple routes and options for seamless travel. Whether you're heading to famous landmarks or discovering hidden gems, the surrounding public transport stations ensure your journey is quick, convenient, and stress-free, allowing you to make the most of your Osaka adventure.

A Culinary Wonderland: Dining Options Near HOTEL MYSTAYS Shinsaibashi

Guests staying at HOTEL MYSTAYS Shinsaibashi are spoiled for choice when it comes to dining, with a diverse array of restaurants just steps away. Savor authentic Japanese flavors at Hokkyokusei - Shinsaibashi Main Shop or indulge in comforting bowls of ramen at Ramen Zundo-Ya Shinsaibashi. For a sweet treat, A Happy Pancake Shinsaibashi offers fluffy, irresistible pancakes. Halal diners can enjoy flavorful dishes at Ali's Kitchen Osaka Halal Restaurant and Naritaya Osaka Minami, ensuring a welcoming experience for all. Meat lovers will appreciate the succulent offerings at Barbacoa Grill Shinsaibashi and Rikimaru Shinsaibashi, while those craving Japanese street food can try OKO - Fun Okonomiyaki Bar. For a casual burger fix, Critters Burger provides hearty, satisfying options. Whether you're seeking traditional Japanese cuisine or international flavors, the vibrant neighborhood surrounding the hotel caters to every palate, making your stay even more memorable.

Shopping Landmarks Near HOTEL MYSTAYS Shinsaibashi

Guests staying at HOTEL MYSTAYS Shinsaibashi will find themselves in the heart of Osaka’s vibrant shopping district, surrounded by a variety of renowned retail destinations. Just a short walk away is Crysta Nagahori, a modern shopping complex offering a wide range of fashion, electronics, and dining options. The historic Daimaru Department Store Shinsaibashi provides a luxurious shopping experience with its extensive selection of high-end brands and gourmet food floors. For trendy boutiques and youthful fashion, the Kita Horie and Minami-Horie districts are perfect spots to explore. Minami Semba, known for its eclectic mix of shops and cafes, offers a unique shopping atmosphere. Shinsaibashi OPA is a popular destination for fashion enthusiasts, while Suomachi-dori (Europe-dori) Street is renowned for its European-inspired boutiques and charming cafes. Additionally, landmarks like Kinko’s, Brotures Osaka, and Cave add to the diverse shopping landscape, ensuring visitors have plenty of options to indulge in retail therapy during their stay.

Affordable Comfort: HOTEL MYSTAYS Shinsaibashi in Osaka

Located in the vibrant heart of Osaka, HOTEL MYSTAYS Shinsaibashi offers a fantastic blend of comfort and value, with room prices typically ranging from $151 to $200 per night. This pricing aligns perfectly with the average hotel rates in Osaka, making it an excellent choice for travelers seeking quality accommodations without overspending. Whether you're exploring the bustling streets of Shinsaibashi or visiting nearby attractions, this hotel provides a convenient and budget-friendly base.

Excellent Location and Friendly Service at HOTEL MYSTAYS Shinsaibashi

Guests consistently praise HOTEL MYSTAYS Shinsaibashi for its unbeatable location in the heart of Osaka, making it easy to explore the vibrant city. The hotel’s prime position is complemented by its clean, well-maintained rooms that offer a comfortable and relaxing stay. Visitors also highlight the exceptional service provided by the friendly and helpful staff, who go above and beyond to ensure a pleasant experience. Overall, this hotel combines convenience, cleanliness, and warm hospitality, making it a top choice for travelers seeking a memorable stay in Osaka.

Exceptional Location and Friendly Service Make HOTEL MYSTAYS Shinsaibashi a Top Choice in Osaka

Guests consistently praise HOTEL MYSTAYS Shinsaibashi for its unbeatable location in the heart of Osaka, offering easy access to the city's vibrant shopping districts, entertainment venues, and cultural attractions. The hotel’s staff receive high marks for their friendly and attentive service, ensuring that every guest feels welcomed and well-cared for throughout their stay. With a solid overall rating of 8.3, visitors often highlight the excellent value the hotel provides, combining affordability with comfortable accommodations. The hotel also stands out for its cleanliness and comfortable rooms, creating a pleasant environment for relaxation after a day of exploring the city. While the facilities are rated slightly lower, they still meet the needs of most travelers seeking convenience and practicality. Overall, HOTEL MYSTAYS Shinsaibashi offers a delightful blend of prime location, attentive staff, and a welcoming atmosphere, making it an ideal choice for both leisure and business travelers visiting Osaka.

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Amenities and facilities

Very good7.8

Facilities

Languages spoken
  • English
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Vending machine
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Staff trained in safety protocol
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Shower

Location

1-9-30, Nishi-Shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0086

Exceptional9.1

Location

Airports
  • Osaka International Airport (ITM)
    13.7 km 18 min drive
  • Kobe Airport (UKB)
    25.1 km 45 min drive
Public transportation
  • Yotsubashi Subway Station
    210 m 5 min walk
  • Shinsaibashi Subway Station
    220 m 5 min walk
Hospital or clinic
  • OS Drug Store
    260 m
Shopping
  • Shinsekai Ichiba
    2.4 km
Convenience store
  • Family Mart
    70 m 2 min drive
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Shinsaibashi-Suji Shopping Street
    290 m
  • Dotonbori
    580 m
  • Minami (Namba)
    750 m
  • Kuromon Market
    1.1 km
  • Tsutenkaku
    2.4 km
  • Osaka Castle Park
    2.9 km
  • Osaka Castle
    3.5 km
  • Kuchu Teien Observatory
    3.6 km
  • Universal Studios Japan
    6.2 km
  • Osaka Aquarium Kaiyukan
    6.7 km
Nearby landmarks
  • Izumi Hall
    70 m
  • LeurGetter
    90 m
  • Club Circus
    100 m
  • America Mura
    160 m
  • Midosuji Street
    160 m
  • Bar Nayuta
    170 m
  • Amerika Mura Sankaku Koen
    180 m
  • Triangle Park (Mitsu Park)
    180 m
  • Suomachi Street
    180 m
  • Daimaru Department Store Shinsaibashi
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • One child under 6 years old stays for free if using existing bedding.
  • Children under 12 years stay for free when using existing bedding (over 120 centimeters wide) in some room types. Please contact the property for more information.
  • The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
  • Baby cot is not available at the property.
  • The hot spring facility Solaniwa Onsen will be closed one day per month. Please check the facility schedule with the property.
    Children 4-12 years old need to buy a ticket to enter hot spring facility Solaniwa Onsen.
  • Solaniwa Onsen is the Hot Spring Theme Park in Bentencho, Osaka City.
    There is no hot spring in the property.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • ■Notice of Hotel Parking Areas■

    We announce that hotel parking area details have changed, so please be careful and contact with these parking areas by phone before you use the parking areas.
    We apologize for any inconvenience.
    Thank you for your cooperation and understanding.

    ・Rate:JPY 2,400/night (Cannot reserve)
    ・Available Time:12:00(Arrival day) to 12:00(Departure day)

    ■Hotel Parking Areas■

    ①THE PARKING Americamura
    ②Midosuji Carpid
  • 【Accommodation Tax from September 1, 2025, onwards】
    As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
    • For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
    • For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
    • For room rates of JPY 20,000 or more: JPY 500 per person, per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until22:00
  • Check-in until00:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)50
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Number of floors10
  • Room voltage100
  • Number of rooms 54
  • Most recent renovation2015
  • Non-smoking rooms/floorsyes

Property announcements

To follow the Invoice System, one receipt will be issued for each payment or transaction. Receipts that split the room fee for one night or for only part of the total amount cannot be issued.

Reviews of HOTEL MYSTAYS Shinsaibashi from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 4.4
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

From 2,463 reviews

  • Cleanliness score 8.2 out of 10
  • Facilities score 7.8 out of 10
  • Location score 9.1 out of 10 and is a high score in Osaka
  • Room comfort and quality score 8 out of 10 and is a high score in Osaka
  • Service score 8.5 out of 10 and is a high score in Osaka
  • Value for money score 8.3 out of 10 and is a high score in Osaka

Review summary

Powered by OpenAI

Located in a great spot, this hotel is a convenient choice for those who want to explore the area. It has received positive comments from multiple reviewers for its prime location. The staff has been praised for being polite and helpful, which adds to the overall positive experience. Additionally, the hotel is ideal for shoppers, with a convenient location that makes it easy to explore the shopping district. Overall, guests are happy with their stay at this hotel.

None mentioned

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Room Type
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Location

Mentioned in 92 reviews
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98% Positive
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1% Unfavourable

Cleanliness

Mentioned in 45 reviews
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62% Positive
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37% Unfavourable

Service

Mentioned in 42 reviews
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92% Positive
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Room size

Mentioned in 41 reviews
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63% Positive
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36% Unfavourable

Check in

Mentioned in 16 reviews
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31% Unfavourable

Room comfort

Mentioned in 15 reviews
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53% Positive
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46% Unfavourable

Bathroom

Mentioned in 14 reviews
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64% Unfavourable

Value for money

Mentioned in 11 reviews
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72% Positive
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27% Unfavourable

Air conditioning

Mentioned in 10 reviews
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Changed to review page 1
  1. 9.2Exceptional

    YUKA from Japan
    Couple
    No Cleaning Service - Superior Queen Room - Non-Smoking
    Stayed 2 nights in August 2026

    “I recommend it✨”

    Two minutes from Shinsaibashi Exit 7. There is a FamilyMart on the way, and a Seven-Eleven right in front. American Village is also nearby. The check-in process and luggage storage via QR code were smooth. In the evening, when I returned to the hotel, my suitcase was brought to my room, which was fantastic. The room and bathroom were spacious and very clean. However, since everything else was so clean, it was disappointing to see trash stuck in the gap when the toilet lid was closed. Regarding service and facilities, on extremely hot days, it would have been nice to have an ice machine since I can carry ice in my water bottle. There was a safe for valuables in the room, but I didn’t know how to use it, so I reduced one star. There were different types of pillows provided, which made for a very comfortable stay.

    Reviewed August 08, 2026
    Auto-translated through generative A.I.

    この度はホテルマイステイズ心斎橋にご宿泊いただき、誠にありがとうございます。 当館は、御堂筋線・心斎橋駅より徒歩2分の場所に位置しており、目の前にはセブン‐イレブンがございます。また、アメリカ村・道頓堀へも徒歩圏内の便利な立地となっており、多くのお客様よりご好評をいただいております。 スタッフの対応につきまして温かいお言葉をお寄せいただき、大変嬉しく拝見いたしました。お客様に快適にお過ごしいただけましたこと、スタッフ一同何よりの励みとなります。 トイレにつきましてご不快な思いをおかけしましたこと、深くお詫び申し上げます。 いただきましたご意見を真摯に受け止め、客室の清掃をより一層徹底し、快適にお過ごしいただける環境づくりに努めてまいります。 製氷機をご用意していない点につきまして、ご期待に沿えず申し訳ございませんでした。いただいたご意見は今後のサービス向上の参考とさせていただきます。 今後もより快適にお過ごしいただけるよう努めてまいります。 またのお越しをスタッフ一同、心よりお待ちしております。 フロント

    Responded August 10, 2026
    HOTEL MYSTAYS Shinsaibashi
  2. 9.2Exceptional

    千恵 from Japan
    Family with teens
    Superior Triple - Non-Smoking
    Stayed 1 night in November 2025

    “It was close to the station and convenient.”

    I stayed here while looking for a hotel within walking distance to watch a live performance at a vocational school near Orix Theater. It only took a little over 10 minutes to get to the vocational school, and it was very convenient to walk to American Village and Dotonbori. The room had a lingering smell from the water area, which was concerning. Other than that, the room was spacious and clean enough, and the staff were courteous and nice.

    Reviewed December 02, 2025
    Auto-translated through generative A.I.

    この旅は数多くあるホテルの中からホテルマイステイズ心斎橋をお選びいただき誠にありがとうございました。 また立地、スタッフにつきましてお褒めの言葉をいただき大変うれしく思います。 然しながら、水回りのにおいにつきましては、ご不便な思いをさせてしまったこと、大変申し訳ございませんでした。 水回りのにおいは現在当館で改善に取り組んでいるのですが、現状解決できていない状況です。 より一層この問題を解決する努力をしてまいります。 より満足のいっていただけるホテルを目指してまいりますので、恐縮ですがまたご利用していただけますと嬉しいです。 ホテルマイステイズ心斎橋 フロント

    Responded December 03, 2025
    HOTEL MYSTAYS Shinsaibashi
  3. 10.0Exceptional

    MAYUMI from Japan
    Family with teens
    Superior Triple - Non-Smoking
    Stayed 1 night in February 2026

    “It was clean!”

    I used this during my trip to Osaka! There are many shops nearby, and having a convenience store right in front was very helpful. The bed was shorter than a single bed, which made my child happy. The bathroom tub was spacious, and although it was combined with the toilet, it was still roomy.

    Reviewed February 27, 2026
    Auto-translated through generative A.I.

    この度は数あるホテルよりホテルマイステイズ心斎橋にご宿泊頂きまして、誠にありがとうございます。 お客様から頂いたお言葉は、スタッフ一同大変嬉しく存じます。 またお会い出来る日を心よりお待ち申し上げております。 ホテルマイステイズ心斎橋 フロントスタッフ

    Responded February 28, 2026
    HOTEL MYSTAYS Shinsaibashi
  4. 9.6Exceptional

    soohyun from South Korea
    Solo traveler
    Superior Twin - Non-Smoking
    Stayed 2 nights in March 2026

    “The location was good and the staff members were friendly.”

    It was conveniently located near Shinsaibashi Station, and the arcade shopping district was just a short walk away, with many delicious restaurants nearby, such as in Amerikamura, making it enjoyable even for short-distance travel.

    Reviewed March 07, 2026
    Auto-translated through generative A.I.

    이번에는 호텔 마이스테이스 신사이바시를 이용해 주셔서 감사합니다. 또, 위치에 관해서 칭찬의 말을 받고, 스탭 일동 매우 기쁘게 생각하고 있습니다. 신사이바시는 아직 매력으로 넘치는 지역이므로 꼭 다시 만날 수 있기를 기대하고 있습니다. 호텔 마이스테이스 신사이바시 프론트

    Responded March 08, 2026
    HOTEL MYSTAYS Shinsaibashi
  5. 7.6Very good

    Yanisa from Thailand
    Couple
    Superior Double - Non-Smoking
    Stayed 3 nights in May 2025

    “The receptionist is what impresses me the most.”

    The hotel is located near the subway station and America Mura. You can check in in advance (but cannot access the room). It's very convenient. The facilities are well-equipped, and the reception staff are very helpful. They also look young and cheerful, and they communicate well in English. Actually, I don’t really want to recommend this hotel because of the condition of the room; it is very damp. In some areas, there is mold on the walls, and dust is collected in spots as if it hasn't been cleaned properly. The size of the room is understandable, but if the cleanliness were better, it would improve the experience. We hardly want to go back into the room; we prefer to stay outside and explore for a long time instead.

    Reviewed June 14, 2025
    Auto-translated through generative A.I.

    Thank you for staying at HOTEL MYSTAYS Shinsaibashi. Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule. We sincerely apologize for the inconvenience caused due to improper cleaning. We will check with the cleaning manager and provide re-education while striving to prevent similar incidents from happening in the future and to provide our guests with a comfortable stay. Although you selected a double room this time, our hotel has other larger rooms available. If there is another opportunity, please do so. All our staff look forward to welcoming you again.

    Responded June 15, 2025
    HOTEL MYSTAYS Shinsaibashi
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