"Good Location, nice and helpful staff, clean environment."
November 18, 2018
210 meters to public transportation
Located in heart of Osaka
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||10 km|
|Nearest airport||Osaka International Airport (ITM)|
|Distance to airport||14.0 km|
"The environment is clean and tidy."
December 6, 2018
"Spacious room , clean , great location"
May 29, 2017
"Room is clean and decent size for Japan MOS burger is 1min away for simple and fast breakfast"
March 31, 2017
HOTEL MYSTAYS Shinsaibashi
"Staffs are super friendly and helpful."
June 5, 2018
The property boasts a great location in the middle of the vibrant and bustling district of Osaka. It's 46 kilometers from the Osaka International Airport. Situated in Osaka’s prime commercial area, guests are close to many shops, restaurants, nightclubs, and entertainment venues. It is also easily accessible to many tourist attractions and Universal Studios Japan. There is no on-site restaurant, but there are many local and fast food restaurants in the area. With its central location in Osaka’s most lively area, the hotel is an ideal base for both business and sightseeing travelers. HOTEL MYSTAYS Shinsaibashi is easy to book - just enter your travel dates on our secure online booking form.
"Room was cleans and staffs are very helpfull"
June 21, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Great location and super clean! ”
Spent a night in this hotel and I simply loved everything! Staffs are super friendly and helpful. Location is great! Super close to shinsaibashi station. The hotel room was super clean and organized. I booked a standard double room but they updated to a bigger room! I had an amazing experience in this hotel and I would totally recommend to everyone!
Dear Guest, Thank you for the great review of our hotel! We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Poor room condition ”
Stayed in the same triple room for 3 nights. Poor air conditioning. torn wall paper. window was found a bit deformed when we opened it, scary. We tried to inform them to exchange the toilets and removed rubbish only, but the result came out was giving us new toilets only. The used toilets were still in the bathtub and the rubbish was not cleared. Staffs are not good at English, though they do try to be nice,
Thank you very much for choosing HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us. Thank you for your comment regarding smell in the guestroom. Your feedback will be instrumental for us to improve our service. We hope you will consider HOTEL MYSTAYS SHINSAIBASHI for your next trip near us.
Excellent Location and Room”
Very close to Shinsaibashi Station with few minutes walk. Room is very clean, beds and pillows are very good with pajamas in each bed. One thing to recommend is they should have elevator or escalor at entrance to support travellors with big & heavy luggages.
Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. Thank you for your valuable comments such as installing an elevator and escalator at the hotel entrance. We will make it a reference as we aim to improve our services. We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS SHINSAIBASHI Front desk/Rui Ito
Location is good; rom is clean and tidy.”
Male staff is very helpful, but some staff may need to improve their English skill. Lift access to each floor doesn’t have security measures using room card; because lobby is on second floor. Stairs to the lift area is quite troublesome as I believe most guests have heavy luggage after the trip. Not enough umbrellas to go around during our 3-day stay there. Can consider look around for overnight parking, because the recommended indoor parking by staff is a bit far. Lots of restaurant choices within 5 mins walk of the hotel. Convenient store is just across the street. Overall is a good place to stay and staff is friendly.
Thank you for staying at HOTEL MYSTAYS Shinsaibashi. We appreciate you taking the time to write to us. We recognize a technique to be able to speak English in the staff once again,and we are sorry that some parking lots are far. Our staff hopes that you choose to stay with us again in the future. Toshiaki Sumida, Receptionist
Location is convenient, minutes walk from subway station and Shinsaibashi shopping pathway. Downside is the ten steps stair in front of the hotel. Could be troublesome to those with heavy luggage, or during rainy days.
Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us. There are stairs in front of the hotel so there are times when it is difficult to carry the luggage. Please call the front desk staff as we will be happy to assist you. The hotel is convenient for sightseeing as it is close to the station. By train you can go to Osaka Castle Park in about 10 minutes. Please examine next time. We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future. Rin Togashi, Receptionist
It situated near the Shinsaibashi station, about 5min walk from exit 7. The room is quite small but that's okay for single or even couple. Food stalls and restaurants nearby. There are shops too. Few blocks away from Shinsaibashi-suji, so if you're looking for a culinary and shopping episode, this is the place.
Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. Rin Togashi, Receptionist
Food stalls, restaurants and retail stores are everywhere! Short walks to all these places and even to Namba. Shinsaibashi is the best place to be in the whole day! We really love this hotel for its location! Room is consider big for a hotel in Japan and clean! 2 thumbs up!
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely front desk wakako
Small but elegant, Excellent location”
Great hotel facilities - nice room, aircon, bath room. Yes, it is small, but the place is really elegant. Excellent location with 7-11, Mo's Burger, and a Chinese resto nearby. A few minutes walk, you can even reach a McDonald's and Burger King. It is indeed strategically located at the Shinsaibahi area, which is also quite near Namba/Dotonbori. Staff is very helpful, even providing us with maps and coupons that we can use during our stay. They also speak average English, enough to understand our questions. One minor drawback is the lack of ramp at the entrance, making it a bit difficult to carry heavy luggages. Although, this is just a tiny detail, as those are just a few steps up. All in all, we had an excellent stay and we will definitely book Hotel MYSTAYS Shinsaibashi again once we got a chance to be back in Osaka.
Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us. We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future. Thank you for your feedback on the first floor front stairs. Your opinion will help us improve our service. We sincerely hope to welcome you again at our hotel. MYSTAYS SHINSAIBASHI Front desk/Rui Ito
good stay for shopping ”
we stayed here for 3 nights, not bad choice, its close to subway station and walking distance is 5 mins to shopping area. hotel do not proivde late night staffs but they place all amenities at lobby and you can get anything even in late night.
Dear guest, Thank you very much for your nice and kind review about our hotel after your stay with us,we really do appreciate it.We really do look forward to see you again and we will also try to make your stay even more pleasant next time too. Thank you again, MyStays,Shinsaibashi,receptionist, Ono Katerina
the hotel locates very close to Shinsaibashi and subway station, a lot of restaurant, shops and mall nearby. Small packs of cleansing cream, body lotion etc are available at the lobby for guests for free. The room is a bit tiny and there are a few stairs for going up to the hotel, which is not an easy task for ladies carrying heavy suitcase
We are very sorry to delay in replying. Your comment is appreciated very much. We apologize for inconvenience at entrance stairs. We hope you will visit us again. Thank you very much.
Very convinience location and Good staff!!!”
Very nice location which is 3 min to the Subway station and 5 min walking distance to the Shinsaibashi-suji, very good and friendly staff, and comfortable room which have a small sofa and table. Definitely will book again next time
Good location near subway exit”
Hotel is located near to subway exit and near to Shinsaibashi shopping street. Room is clean and spacious. There is convenience store nearby so it's easy to grab supper at night. Highly recommend and will stay back this hotel.
we love this hotel very near to shinsaibashi and a lot of restaurant accessible to subway. we love the location definitely. staff is approachable and room is so clean as well as the whole building i will recommend this to my friends and will stay here again.
Great location (when u find it),very clean and new”
Got a bit lost when i first arrived, it's opposite a 7Eleven and just a short distance away from hotel nikko. My room was very new, not crummy like some other similar hotels. Toilet was bigger than i expected. The only challenge are the steep steps that lead up to the lift that will bring you to reception on the 2nd floor.
Good Service and Convenience Hotel”
I was very sick the day I arrived. The staff allowed me to check in earlier and show me where the chemical store located. The service was really good. The hotel was located very close to subway and shops. It is very clean. The only time is the room is little too small.
Near to station and easy access”
It was a nice hotel to stay which is near Shinsaibashi Station, the hotel is still new, clean and comfortable, very near to Shopping Area. But when we find the location of the Hotel by GPS, only Hotel Mystays at Awajimachi appeared and we went to the wrong Hotel at 1st.
Shinsaibashi, dotonbori, namba exploration”
I booked this MyStays hotel when it was Flexstay Shinsaibashi so I confused when I reached the place without Flexstay logo around. The hotel was cleaner than what I expected and the location is very good. It is close to Shinsaibashi shopping street and just 5-10 minutes walking through it to reach dotonbori (namba). Child warning : lots of advertisement for adult near the hotel and a small pamphlet inside the room.
Good location , Clean although got smoking smell ”
very good location , there are so many shops and shopping centre around the hotel. And the JR station was just 3 minutes walk from the hotel. The room was clean and big (the only thing bad about the hotel is all rooms are smoking rooms hence the room a bit smelly) In conclusion I'm glad I have chosen the correct hotel.
I am writing this review as this is my only means to communicate with Hotel Mystay Shinsaibashi. My booking description requires that I pay in cash, upon check in which I did. However, upon checking my credit card today I still got charged. How do I rectify this? Thanks!
Location & Comfort”
Great location, just 2-3 minutes walk from Shinsaibashi station and 5-6 minutes walk to the shopping street. You are close to the hustle and bustle but can walk home to a quiet place to rest. Room was a reasonable size, enough room to move around even with 2 pieces of luggage open, bed was comfortable, the bath room was also generously sized. 8 stars out of ten.
Dear Guest, Thank you for the great review of our hotel! We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future. Sincerely, HOTEL MYSTAYS Shinsaibashi