8.0
Excellent
/10
(1,776 reviews)See what guests said
See map
7.1

Very good

Location rating score

Very good location
Parking
Available
Nearby landmarks
GRANDUO Tachikawa 450 m
Tachikawa Train Station 530 m
Greenwood Skin Clinic Tachikawa 530 m
Summit 650 m
ParkJapan 690 m
Dai Roku Ten Shrine 780 m
Kitchen Court 880 m
Tachikawa City Central Library 880 m
Shibasaki-Taiikukan 1.03 km
Suwa Shrine 1.15 km
HOTEL MYSTAYS Tachikawa

"Basic bathroom amenities are available and u can pick up shower cap, DHL facial cleanser n face wash from the lobby."

FUNG - May 7, 2019
Standard Double - Non-Smoking HOTEL MYSTAYS Tachikawa
Lobby HOTEL MYSTAYS Tachikawa
Bathroom HOTEL MYSTAYS Tachikawa
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Removed from saved list
Free Wi-Fi

HOTEL MYSTAYS Tachikawa

1-8-14 Nishiki-cho, Tachikawa, Hachioji, Japan, 190-0022 - See map
  • 510 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Hachioji every 25 minutes on Agoda.com
Value for money8.5
Location rating7.1

Rooms available at HOTEL MYSTAYS Tachikawa

Deluxe Twin - Non-Smoking
Deluxe Twin - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Standard Double - Smoking
Standard Double - Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
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Standard Double - Non-Smoking
Standard Double - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
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Hollywood Twin - Smoking
Hollywood Twin - Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Hollywood Twin - Non-Smoking
Hollywood Twin - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Room
Standard Double Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
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Standard Double Room
Standard Double Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
Enter dates to see prices
Standard Twin (Non-smoking)
Standard Twin (Non-smoking)
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Twin (Smoking)
Standard Twin (Smoking)
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Tachikawa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Tachikawa?

For those who wish to drive their own cars, HOTEL MYSTAYS Tachikawa has a car park right on site for maximum convenience. Parking is available for a fee of 1300 JPY per day. If you're looking for an easy way to get around Hachioji with private transportation, the hotel can arrange taxi service.

What is the smoking policy at HOTEL MYSTAYS Tachikawa?

HOTEL MYSTAYS Tachikawa does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about HOTEL MYSTAYS Tachikawa

  • 8.8
    Excellent
    Staff 

    "Staffs are friendly and the room is clean and nice."

    JaeHwan

    |

    October 26, 2017

  • 8.8
    Excellent
    Staff 

    "Staff are friendly and helpful."

    Tsz

    |

    November 17, 2017

  • 8.8
    Excellent
    Location

    "A lot of restaurant nearby."

    Chi

    |

    October 30, 2019

Property ranking|Compared to 95 Hachioji properties
See all rankings
Cheapest price score
Review score - United States
8.8/10
Value for money score
8.5/10
Cleanliness score
8.4/10
Better than
98
%
of Hachioji properties
Better than
95
%
of Hachioji properties
Better than
94
%
of Hachioji properties
Better than
86
%
of Hachioji properties
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Overall rating:
8.0
Excellent
1,776 reviews
Cleanliness
8.3
Facilities
7.8
Location
7.1
Read all reviews >
What travelers say they love:
Hair conditioner, shampoo, body soap are the best!!
Nurul from Malaysia
Couple
More about HOTEL MYSTAYS Tachikawa

More about HOTEL MYSTAYS Tachikawa

Ideal for fun and relaxation, HOTEL MYSTAYS Tachikawa is located in the Tachikawa area of Tokyo. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

HOTEL MYSTAYS Tachikawa also offers many facilities to enrich your stay in Tokyo. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, postal service are just a few of the facilities that set HOTEL MYSTAYS Tachikawa apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air purifier, humidifier, linens, mirror to please the most discerning guest. The hotel's recreational facilities, which include massage are designed for escape and relaxation. HOTEL MYSTAYS Tachikawa is an ideal place of stay for travelers seeking charm, comfort and convenience in Tokyo.

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Most talked about facilities

Housekeeping
3 mentions
Breakfast
1 mention
View
1 mention

What they offer

8.8
Excellent

"A standard business hotel that provides everything."

Ricky

|

February 22, 2018

View all reviews
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Food and dining

Breakfast options

Continental

Restaurants on site

Forest Coast
Cuisine:European

Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of HOTEL MYSTAYS Tachikawa from real guests

Overall rating
8.0
Excellent
From 1776 reviews
8.4Service
8.3Cleanliness
8.3Room comfort and quality
Agoda Reviews (167)Booking.com Reviews (1609)
Rating via Agoda8.0
/
10
Cleanliness8.3
Facilities7.8
Location7.1
Service8.5
Value for money8.5
High score for Hachioji
Rating
9+ Exceptional (15)
8-9 Excellent (15)
7-8 Very Good (21)
6-7 Good (5)
<6 Below Expectation (9)
Time of the year
Mar - May (18)
Jun - Aug (13)
Sep - Nov (19)
Dec - Feb (15)
Don't miss out!Users are booking a place in Hachioji every 25 minutes on Agoda.com
All guests (167)
All room types
All languages

Show reviews that mention 

Showing 65 verified guest comments
1234
8.4
Excellent
FUNG from China
Solo traveler
Standard Double - Non-Smoking
Stayed 5 nights in May 2019

Small room but clean and good location ”

The hotel is in a 8 min walk from the south exit of Tachikawa Station. Along the road, there are many restaurants and convenient stores, making it very convenient. The hotel room is a bit small even in the Japan standard, compared to other chain brands in similar price level. But it’s very clean. Basic bathroom amenities are available and u can pick up shower cap, DHL facial cleanser n face wash from the lobby. There are Takashimaya and Isetan department stores close to the north exit of takachiwa Station, it’s about 15min walk from the hotel. Going to Shinjuku by rapid train is about 35 min. With a much cheaper rate, it maybe a good idea to stay in this hotel if you have plenty of time for traveling.

Reviewed May 07, 2019

Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Tachikawa.And we appreciate you taking your time writing to us. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HOTEL MYSTAYS tachikawa YABE

Responded May 09, 2019
HOTEL MYSTAYS Tachikawa
8.8
Excellent
Roy from Taiwan
Couple
Standard Double - Non-Smoking
Stayed 1 night in May 2017

It's very comfortable and clean. ”

Evan the station is not so close, it needs to walk 6 minutes. The situation of place is good to eat or walk to Tachikawa station. It's very clean clear room. And the plug is a lot for travelers need. In the case of my room, I saw the 7 plugs. It might be enough the need of power. Friendly service.

Reviewed May 31, 2017
8.8
Excellent
JaeHwan from South Korea
Couple
Standard Double - Non-Smoking
Stayed 2 nights in October 2017

good ”

5 minutes walking from station. convennient store(seven eleven) is very near. and you can go to Lawson by walking about 2~3 minutes. staffs are friendly and the room is clean and nice. this is where i always stay in whenever i go to tachikawa

Reviewed October 26, 2017

Dear Guest, Thank you for the great review of our hotel! We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests.Words from our guests like yours are such an encouragement to us. We hope that you will choose HOTEL MYSTAYS tachikawa when you come to visit the area again. Sincerely,

Responded November 06, 2017
HOTEL MYSTAYS Tachikawa
8.0
Excellent
Erine from Indonesia
Couple
Stayed 3 nights in March 2016

Nice hotel to relax”

We stayed in this hotel for 3 nights. We chose to book this hotel because we couldn't get any hotel with a good price in the Tokyo city area so we decided to stay a bit further. We just thought that at least we had JR pass to travel and it didin't matter to stay a bit further. But we tell you, this hotel is really cool! Even you need to walk a bit from the station, and location is far from Tokyo, but it's not a difficult thing to find food! Plenty nearby. Ad also hotel is clean. Staffs are very nice, even we got complimentary breakfast, even we didn't order. Just a simple breakfast, but it's superb! Recommended to you who don't mind to stay further, good deal of price. We enjoy our stay there

Reviewed April 07, 2016
7.2
Very good
Chee from Malaysia
Business traveler
Stayed 6 nights in March 2016

Not too bad other than the mosquito bites”

Located in the more quiet part of Tachikawa city. About 10 min walk from all the action and eatery places. Room is clean but the cigarette smell is way too strong for a non-smokers like me. My eyes cant stop getting tears and I cant stop sneezing in the morning and late at night when I go back to the room.

Reviewed April 04, 2016
8.8
Excellent
Sachiko from United States
Solo traveler
Standard Double - Non-Smoking
Stayed 1 night in September 2019

Excellent”

My stay at MYSTAY was comfortable enough.

Reviewed September 14, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HOTEL MYSTAYS tachikawa yabe

Responded September 17, 2019
HOTEL MYSTAYS Tachikawa
10.0
Exceptional
Nurul from Malaysia
Couple
Standard Double - Non-Smoking
Stayed 3 nights in June 2019

Japanese hospitality at it best!”

Japan hospitality is the best. You just bring yourself and your day attire. This hotel provides everything including pyjamas. Everything including facial wash, tones, cleansing oil, moisturiser.. hair conditioner, shampoo, body soap are the best!! What every woman needs!

Reviewed July 11, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HOTEL MYSTAYS tachikawa yabe

Responded August 27, 2019
HOTEL MYSTAYS Tachikawa
8.8
Excellent
Ricky from Australia
Couple
Standard Double - Non-Smoking
Stayed 1 night in February 2018

Value for money”

Don't expect to have a view from the room. A standard business hotel that provides everything.

Reviewed February 22, 2018

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. And we hope to see you again very soon. Sincerely, HOTEL MYSTAYS tachikawa reception yabe

Responded February 27, 2018
HOTEL MYSTAYS Tachikawa
7.6
Very good
Saif from United Arab Emirates
Couple
Standard Double - Smoking
Stayed 1 night in December 2017

Far Far Away hotel”

the hotel is located almost an hour far away from most of the nice attractions.

Reviewed January 04, 2018

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, HOTEL MYSTAYS Tachikawa yabe

Responded January 08, 2018
HOTEL MYSTAYS Tachikawa
6.0
Gary from Singapore
Couple
Stayed 6 nights in April 2016

Half decent accommodation at a reasonable price”

We stayed 3 nights before going to Kyoto and another 6 nights. Room given was small and cramp. Pillows were flat and did not provide adequate neck support even after we put our towels under the pillows. Bed was slightly bigger than a super single sized for two persons which was not firm and gave us backaches. Bed and pillows were not comfortable at all. Location was pretty far from central Tokyo and we had to walk about 10 to 12 minutes from the station. Lots of eateries and 24 hour convenient shops nearby. Service provided by the staff was good though. Better bring your own pillows for a better sleep!

Reviewed April 19, 2016
8.8
Excellent
Chi from Hong Kong
Couple
Standard Double - Non-Smoking
Stayed 1 night in October 2019

nice and clean hotel near train station”

a lot of restaurant nearby. recommend the ramen shop called Mazesoba Kagura

Reviewed October 30, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HOTEL MYSTAYS tachikawa yabe

Responded December 08, 2019
HOTEL MYSTAYS Tachikawa
7.2
Very good
Pui from Hong Kong
Family with teens
Standard Double - Non-Smoking
Stayed 1 night in June 2019

clean hotel”

Clean and nice chain hotel

Reviewed November 14, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HOTEL MYSTAYS tachikawa yabe

Responded December 08, 2019
HOTEL MYSTAYS Tachikawa
8.8
Excellent
Tsz from Portugal
Couple
Standard Double - Non-Smoking
Stayed 2 nights in November 2017

Good value”

Staff are friendly and helpful.

Reviewed November 17, 2017

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay.We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We hope we can serve you again at our hotel in the future. Sincerely, HOTEL MYSTAYS tachikawa reception yabe

Responded November 19, 2017
HOTEL MYSTAYS Tachikawa
10.0
Exceptional
Albert from United States
Family with young children
Standard Double - Non-Smoking
Stayed 2 nights in March 2017

Exceptional”

Very nice stay.

Reviewed April 05, 2017

Dear guest, Thank you for staying with us. We looking forward to seeing you again. Hotel mystays Tachitawa

Responded April 25, 2019
HOTEL MYSTAYS Tachikawa
6.0
barbara from Philippines
Couple
Standard Twin (Smoking)
Stayed 4 nights in December 2018

Above average”

breakfast buffet is not good. not many choices for foreigners.

Reviewed December 13, 2018

Thank you very much for your comment regarding breakfast in the Restaurant. Your comment will be taken into consideration for us to improve our service. Every staff member at our hotel hopes that you will choose to stay with us again in the future. HOTEL MYSTAYS tachikawa YABE

Responded December 15, 2018
HOTEL MYSTAYS Tachikawa
9.6
Exceptional
RIKA from Japan
Couple
Deluxe Twin Room Non-Smoking/35Sq M
Stayed 1 night in January 2021

Exceptional”

最上階のお部屋は一面が窓で、広く、清潔でとても良かったです。 ですが、窓が大きいからか、エアコンマックスでつけても寒かったです。真冬、真夏以外にまた利用させていただきます。

Reviewed January 24, 2021

お客様 この度は、数ある宿泊施設の中からホテルマイステイズ立川にご宿泊をいただき、誠にありがとうございます。 また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 客室のエアコンに関する貴重なご意見をありがとうございます。サービスの向上を目指していく上で、参考にさせていただきます。 今後もお客様のご期待に沿えるよう、スタッフ一同サービスの向上に努めてまいります。 また当施設をご利用いただければ、嬉しく存じます。スタッフ一同、心よりお待ち申し上げております。 ホテルマイステイズ立川 フロント

Responded January 25, 2021
HOTEL MYSTAYS Tachikawa
8.8
Excellent
SAORI from Japan
Business traveler
Standard Double - Non-Smoking
Stayed 2 nights in December 2020

朝食やサービスは良かった”

部屋の壁が比較的薄く、隣に宿泊していた2人の話し声がとても気になりました。 朝食は種類が多く、アメニティも充実している点では満足しています。

Reviewed January 02, 2021

お客様 この度はホテルマイステイズ立川をご利用いただきまして誠にありがとうございました。 また、お忙しい中、ご感想をお寄せいただき重ねてお礼申し上げます。 お褒めのお言葉まで頂戴し、嬉しく思っております。 しかしながら、お部屋の壁が薄く、お隣のお客様の話し声が聞えたとのこと、ご迷惑をおかけいたしまして大変申し訳ございませんでした。 こちらはすぐにご対応することは難しいですが、お客様の貴重なご意見を参考に、サービスの向上に努めて参ります。 またお客様にお会いできますことをスタッフ一同お待ち申し上げております。 ホテルマイステイズ立川 フロント

Responded January 10, 2021
HOTEL MYSTAYS Tachikawa
5.2
AYUMU from Japan
Family with young children
Hollywood Twin - Non-Smoking
Stayed 1 night in January 2020

古いタイプのビジネスホテル”

設備もサービスも古いね。朝食もおいしくない。安いプランだから仕方ないのかな。

Reviewed January 05, 2020

この度はホテルマイステイズ立川をご利用いただきまして誠にありがとうございます。またお忙しい中でのご投稿重ねてお礼申し上げます。 数あるホテルの中からお選びいただいたにもかかわらず、今回のご滞在でご期待に添うことが出来ず、誠に申し訳ございませんでした。これからも現状に甘んずることなく、清潔なお部屋の維持と皆様にご満足いただけるサービスの向上に努めて参ります。 今後ともホテルマイステイズ立川にご愛顧賜りますよう、心よりお願い申し上げます。 ホテルマイステイズ立川 矢部

Responded January 28, 2020
HOTEL MYSTAYS Tachikawa
6.0
NAOTO from Japan
Business traveler
Standard Double - Non-Smoking
Stayed 4 nights in October 2019

部屋が広い”

でも部屋のソファーとテレビの配置的にソファーに座ることはなく、ただの荷物お気になってしまう。偶数階に電子レンジレンジが置いてあるので便利。 あと、ドリンクバーに紅茶とお茶はあるのにコーヒーが無いのはちょっと寂しい。

Reviewed November 04, 2019

この度はホテルマイステイズ立川をご利用いただきまして誠にありがとうございます。またお忙しい中でのご投稿重ねてお礼申し上げます。 客室につきましての貴重なご意見をありがとうございます。仰せの通り客室にはデスクとデスクチェア、その他に一人掛けソファのご用意がございます。間取り上ソファの配置に制限はございますが、お好みに合わせてご利用いただけますと幸いに存じます。また、客室には紅茶、緑茶のティーバッグのご用意がございます。コーヒーは現在朝食レストランでご提供させていただいております。何卒よろしくお願い申し上げます。 これからも現状に甘んずることなく、清潔なお部屋の維持と皆様にご満足いただけるサービスの向上に努めて参ります。 今後ともホテルマイステイズ立川をご愛顧賜りますよう、心よりお願い申し上げます。 ホテルマイステイズ立川 矢部

Responded December 08, 2019
HOTEL MYSTAYS Tachikawa
6.8
Good
NAOTO from Japan
Business traveler
Standard Double - Non-Smoking
Stayed 3 nights in October 2019

部屋の汚れ”

風呂場のカビが掃除しきれていない。 使う前からベットシーツに1センチくらいのシミがあった。

Reviewed October 23, 2019

この度はホテルマイステイズ立川をご利用いただきまして誠にありがとうございます。 客室の清掃不備につきましてご迷惑をお掛けしてしまい、誠に申し訳ございませんでした。快適なご滞在の一助となるよう日頃より心掛けて参りましたが、ご指摘をいただきましたこと、お恥ずかしい限りでございます。お掛けした過ちは取り返しがつかないことですが、同じ間違いを繰り返さないよう、スタッフ一同改善に当たって参ります。今後ともホテルマイステイズ立川をご愛顧賜りますよう、心よりお願い申し上げます。 ホテルマイステイズ立川 矢部

Responded December 08, 2019
HOTEL MYSTAYS Tachikawa
1234
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