7.9

Very good
25.8% this month
/10
(3,134 reviews)See what guests said
Highly rated by guests – 82% would recommend
Housekeeping15
Breakfast8
Shops1
See map

7.8

Very good

Location rating score

Very good location - 1.29 kilometers from city center
Parking
Available
Popular landmarks
Yokohama Landmark Tower 1.9 km
Yokohama Chinatown 2.2 km
Yokohama Red Brick Warehouse 2.3 km
Cup Noodles Museum Yokohama 2.4 km
Yokohama Minato Mirai 21 2.4 km
Osanbashi Yokohama International Passenger Terminal 2.5 km
Yamashita Park 2.6 km
Sankeien Gardens 4.0 km
Shin-Yokohama Ramen Museum 8.0 km
Yokohama Hakkeijima Sea Paradise 11.5 km
Nearby landmarks
Kosodate Anzan Jizoson Bosatsu - Ichiroku Jizo 120 m
Taiando 120 m
Koganecho 130 m
Shinko Park 140 m
ECOPOOL 200 m
Bandobashi Station 240 m
Park Net 380 m
Hamajiman 400 m
Yokohamabashi Shopping District 460 m
Yoshinocho 540 m
HOTEL MYSTAYS Yokohama

"Good location."

KOH - December 26, 2019
Standard Single Room - Non-Smoking - Bed HOTEL MYSTAYS Yokohama
 HOTEL MYSTAYS Yokohama
Guestroom HOTEL MYSTAYS Yokohama
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HOTEL MYSTAYS Yokohama

4-81 Sueyoshi, Naka-ku, Yokohama, Yokohama, Japan, 231-0055 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Yokohama part of Yokohama, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Yokohama Chinatown. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "The restaurant decided to provide set menu for breakfast instead of providing buffet for a while due to concern for the expansion of COVID-19."
  • 130 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

Value for money8.0
Location rating7.8
Nearest airportHaneda Airport (HND)
Distance to airport18.8 km

Rooms available at HOTEL MYSTAYS Yokohama

Very good
Room comfort & quality

7.8

Standard Double Room - Smoking
...
  • Room size: 13 m²/140 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Triple Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Standard Double Room Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Triple Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Standard Twin Smoking
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Standard Semi Double Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Standard Queen Room - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Queen Room - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Room - Twin
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at HOTEL MYSTAYS Yokohama?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at HOTEL MYSTAYS Yokohama?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Yokohama?

For those who wish to drive their own cars, HOTEL MYSTAYS Yokohama has a car park right on site for maximum convenience. Parking is available for a fee of 1630 JPY per day.

Is breakfast offered at HOTEL MYSTAYS Yokohama?

Wake up to a great buffet breakfast at HOTEL MYSTAYS Yokohama. Adults can enjoy breakfast offered with an additional charge of 1320 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL MYSTAYS Yokohama?

HOTEL MYSTAYS Yokohama features an on-site restaurant for your dining convenience. Meals served include breakfast and lunch.

What is the smoking policy at HOTEL MYSTAYS Yokohama?

HOTEL MYSTAYS Yokohama does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to HOTEL MYSTAYS Yokohama?

The closest train, metro, or bus station is Koganecho, 130 m away from HOTEL MYSTAYS Yokohama.

What restaurants are nearby HOTEL MYSTAYS Yokohama?

HOTEL MYSTAYS Yokohama’s neighborhood is Yokohama which includes popular restaurants such as Shokusai Restaurant Aso Shokai, Kinko Yokohama and Takeya.

What popular shopping places are close to HOTEL MYSTAYS Yokohama?

Located in the Yokohama area, HOTEL MYSTAYS Yokohama is close to great shopping choices like Yokohama Motomachi Shopping Street, Yokohama World Porters and MARK IS Minatomirai.

What are popular attractions near HOTEL MYSTAYS Yokohama?

HOTEL MYSTAYS Yokohama is located in Yokohama area, which is famous for attractions such as Yokohama Chinatown, Yokohama Red Brick Warehouse and Yokohama Minato Mirai 21.

What popular natural sightseeing spots are close to HOTEL MYSTAYS Yokohama?

HOTEL MYSTAYS Yokohama is located within Yokohama, which makes it conveniently close to natural sights including Yokohama Pool Center, sleep and Tokyo Strawberry Park.

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Explore the neighborhood

What people love about HOTEL MYSTAYS Yokohama

  • 7.6

    Very good
    Location

    "Good location."

    KOH

    |

    December 26, 2019

  • 7.6

    Very good

    "3ple room and Quad rooms both excellent."

    KOH

    |

    December 26, 2019

  • 7.6

    Very good

    "Food choices nearby."

    KOH

    |

    December 26, 2019

Property ranking|Compared to 403 Yokohama properties
See all rankings
Cheapest price score
Room comfort score
7.8/10
Value for money score
8/10
Cleanliness score
7.9/10
Better than
99
%
of Yokohama properties
Better than
84
%
of Yokohama properties
Better than
83
%
of Yokohama properties
Better than
79
%
of Yokohama properties
Overall rating:

7.9

Very good
3,134 reviews
Cleanliness
7.9
Facilities
7.6
Location
7.8
Read all reviews >
What travelers say they love:
The Room was quite nice as it was newly renovated.
Tiffani from Canada
Couple
More about HOTEL MYSTAYS Yokohama

More about HOTEL MYSTAYS Yokohama

HOTEL MYSTAYS Yokohama

Whether you're a tourist or traveling on business, HOTEL MYSTAYS Yokohama is a great choice for accommodation when visiting Yokohama. From here, guests can enjoy easy access to all that the lively city has to offer.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by HOTEL MYSTAYS Yokohama. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at HOTEL MYSTAYS Yokohama. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at HOTEL MYSTAYS Yokohama are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at HOTEL MYSTAYS Yokohama, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, HOTEL MYSTAYS Yokohama has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage.


Around the property

With its convenient location, the hotel offers easy access to all Yokohama has to offer. You're sure to want to visit Yokohama Red Brick Warehouse located 2.3 km away, among the most sought-after photographs for anyone visiting Yokohama. Learn about the city's art history with a day at Cup Noodles Museum Yokohama located 2.3 km away, where you can see collections by famous artists.


Reasons to stay here

Spend less here on rooms than you would at 99% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 87% of accommodations in the city.
This accommodation beats more than 83% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

12 mentions

Breakfast

9 mentions

Food & Dining

1 mention

Languages spoken

  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

grill etna/??????

  • Cuisine: Japanese, Western
  • Menu: A-la-carte
Location
4-81 Sueyoshi, Naka-ku, Yokohama, Yokohama, Japan, 231-0055
Very good
Location

7.8

Airports

  • Haneda Airport (HND)
    18.8 km 29 min drive
  • Narita International Airport (NRT)
    78.9 km 1.3 hour drive

Public transportation

  • Koganecho
    130 m
  • Bandobashi Station
    240 m

Hospital or clinic

  • Taiando
    120 m

Shopping

  • Yokohama Motomachi Shopping Street
    2.6 km

Convenience store

  • Suriefu
    100 m

Cash withdrawal

  • ATM
    290 m
What's nearby

Popular landmarks

  • Yokohama Landmark Tower
    1.9 km
  • Yokohama Chinatown
    2.2 km
  • Yokohama Red Brick Warehouse
    2.3 km
  • Cup Noodles Museum Yokohama
    2.4 km
  • Yokohama Minato Mirai 21
    2.4 km
  • Osanbashi Yokohama International Passenger Terminal
    2.5 km
  • Yamashita Park
    2.6 km
  • Sankeien Gardens
    4.0 km
  • Shin-Yokohama Ramen Museum
    8.0 km
  • Yokohama Hakkeijima Sea Paradise
    11.5 km

Nearby landmarks

  • Kosodate Anzan Jizoson Bosatsu - Ichiroku Jizo
    120 m
  • Taiando
    120 m
  • Koganecho
    130 m
  • Shinko Park
    140 m
  • ECOPOOL
    200 m
  • Bandobashi Station
    240 m
  • Park Net
    380 m
  • Hamajiman
    400 m
  • Yokohamabashi Shopping District
    460 m
  • Yoshinocho
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 12 years stay for free when using existing bedding (over 120 centimeters wide) in some room types. Please contact the property for more information.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)1320 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 190
  • Room voltage100
  • Year property opened1975

Parking

  • Daily parking fee1630 JPY
Property announcements

The restaurant decided to provide set menu for breakfast instead of providing buffet for a while due to concern for the expansion of COVID-19.

Reviews of HOTEL MYSTAYS Yokohama from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.9
Facilities7.6
Location7.8
Room comfort and quality7.8
Service8.2
Value for money8.0
High score for Yokohama
Rating
9+ Exceptional (65)
8-9 Excellent (29)
7-8 Very Good (59)
6-7 Good (18)
<6 Below Expectation (41)
Time of the year
Mar - May (56)
Jun - Aug (48)
Sep - Nov (51)
Dec - Feb (57)
All guests (402)
All room types
All languages

Show reviews that mention 

Showing 212 verified guest comments
12345
9.6
Exceptional
Mey from Indonesia
Solo traveler
Stayed 3 nights in April 2017

good hotel ”

I was travel alone on spring season and happy to choose this hotel. Many sakura flowers near hotel, so I could took pics of beautiful scenes of sakura. Location also good near Koganecho station. only 2 mins walked. Near to Chinatown and others Yokohama tourism spots.Staffs are helpful and could speak english. I would back to this hotel if I travel to Yokohama again.

Reviewed April 16, 2017

See room deals

Thank you for staying with us and nice review. We are glad to that you were satisfied. We will continue to strive to enjoy comfortable stay to our customers. Thank you so much. We are looking forward to seeing you next time. Sincerely, Saori Waki reception, Hotel Mystays Yokohama

Responded July 20, 2017
HOTEL MYSTAYS Yokohama
10.0
Exceptional
Raffaella from Italy
Family with young children
Stayed 3 nights in May 2016

Great location!”

The place has a great location: we could see the landmark tower and the Fujiyama from our window! The hotel is in frobt of a train station and close to a subway station. Then it is very close to many interesting places in Yokohama. The room was cleaned and beautiful, the refrigerator was a great chance to stock some freah milk for our son. The buffet breakfast is rich and delicious. Thank you!

Reviewed June 04, 2016

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Thank you for staying at HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated. We hope you will consider HOTEL MYSTAYS YOKOHAMA during your next travels nearby us.

Responded July 21, 2017
HOTEL MYSTAYS Yokohama
9.6
Exceptional
Sik from Hong Kong SAR, China
Couple
Stayed 1 night in August 2016

Very comfortable hotel, clean, good location”

Although we stayed here for 1 night only, we already found that this hotel was an excellent hotel, with nice and polite staff, clean room, good location. The best of this hotel is value for money. Really worth to stay here if you coming to Yokohama. We would definitely come again. Highly recommended.

Reviewed September 10, 2016

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Thank you for staying with us and nice review. We are glad to that you praise a lot. Thank you so much. We are looking forward to seeing you next time. Sincerely, Saori Waki reception, Hotel Mystays Yokohama

Responded July 20, 2017
HOTEL MYSTAYS Yokohama
10.0
Exceptional
Winnie from Philippines
Group
Stayed 1 night in April 2019

Recommended Hotel for Yokohama”

The room exceeded my expectations. It is clean and big. The staff are very nice. And we booked the room on a discounted price! Overall, recommended for other travelers and I will stay here again if I visit Yokohama.

Reviewed April 24, 2019

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Thank you for staying with us and gave us such a warm review. We are very glad to see this comment. We look forward to seeing you soon in near future. Hotel Mystays YOKOHAMA Front-desk Akari

Responded September 23, 2019
HOTEL MYSTAYS Yokohama
8.3
Excellent
HO from Malaysia
Solo traveler
Stayed 2 nights in September 2015

great place”

value for money, near to the station, and clean hotel

overall, the hotel is near to the train station and subway in yokohama. and its a waling distance to few main attractions in yokohama. the staff are friendly, room is clean with great pillow and definitely will come back here for my next visit in yokohama

Reviewed September 26, 2015

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Thank you for staying with us and praise us. We are glad to that you were satisfied. We will continue to strive to enjoy comfortable stay to our customers. Thank you so much for your nice review and see you again next time. Sincerely, Saori Waki reception, Hotel Mystays Yokohama

Responded July 20, 2017
HOTEL MYSTAYS Yokohama
7.7
Very good
Gerald from United States
Couple
Stayed 1 night in November 2014

A NIGHT IN YOKOHAMA”

Location; proximity to a train station; close to both Isezaki-cho shopping district, and China Town

It was absolutely adequate. It appears to be a hotel of choice for Korean tour groups, and other Asian tourists. While so much like many of the larger hotels, built in the bubble years, and now having to make allowances for reduced income by ignoring unsightly marks and stains on carpets and bruised woodwork and moldings, it is a comfortable convenient hotel, but no longer in the competition for any more than two stars at the best. Having used Agoda many many times over the past three years, the price for a night's stay At Hotel MyStay seems excessive to me.

Reviewed November 17, 2014

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Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Yuumi Sawamoto HOTEL MYSTAYS Yokohama

Responded July 27, 2017
HOTEL MYSTAYS Yokohama
10.0
Exceptional
Jarvis from United States
Couple
Stayed 7 nights in March 2015

Nice hotel rooms are a Little small but nice”

Location , price and how clean

Great loved very nice relaxing hotel after walking the streets of Yokohama me and my girl friend loved it just my room was a Little on the small side

Reviewed March 22, 2015

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Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Yuumi Sawamoto, HOTEL MYSTAYS Yokohama

Responded July 14, 2017
HOTEL MYSTAYS Yokohama
8.8
Excellent
Timo from Finland
Solo traveler
Stayed 6 nights in July 2016

No complaints”

Reasonable price for Yokohama when booked well in advance. Nice location by the river and very close to two stations. Small room but no complaints. Staff were friendly.

Reviewed July 31, 2016

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Thank you for staying at HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. We sincerely hope to welcome you again at our hotel.

Responded July 21, 2017
HOTEL MYSTAYS Yokohama
9.7
Exceptional
Angus from Canada
Couple
Stayed 2 nights in August 2015

an excellent choice”

1. close to train station, 2. very clean, 3. good laundry facilities

Excellent for the price and comparable to Hotel MyStays Kameido,Tokyo.

Reviewed August 23, 2015

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Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Yuumi Sawamoto HOTEL MYSTAYS Yokohama

Responded July 14, 2017
HOTEL MYSTAYS Yokohama
8.8
Excellent
Teoh from Malaysia
Family with young children
Stayed 1 night in May 2018

peace and nice location of this hotel located”

its convenient to have the train to the sea paradise at yokohama. if you prefer a walk its definately not far from the yokohama china town or you can choose to take train there.

Reviewed May 19, 2018

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Dear Guest Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,Yuumi Sawamoto HOTEL MYSTAYS YOKOHAMA

Responded April 13, 2019
HOTEL MYSTAYS Yokohama
8.4
Excellent
Kwok from Australia
Couple
Stayed 2 nights in August 2016

Hotel Mystays Yokohama”

Good price already but still breakfast included. Very helpful staffs. Very close to a JR station but need to interchange from Yokohama station.

Reviewed August 18, 2016

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Thank you for staying with us and nice review. We will continue to strive to enjoy comfortable stay to our customers. And we are looking forward to seeing you again. Thank you so much. Saori Waki reception, Hotel Mystays Yokohama

Responded July 20, 2017
HOTEL MYSTAYS Yokohama
10.0
Exceptional
CHRISTINA from United States
Group
Stayed 3 nights in November 2015

Yokohama MyStays”

Breakfast, location to station, location - by the river which gave it a pretty view when walking out.

It was a comfortable and accommodating stay. We were well fed to start our days - I recommend always including breakfast with the room reservation. The walk to the station was only a couple minutes which really helped with getting around and making our tourist stops. My husband went on a really nice run along the river. We stayed in a room with 3 people total and we didn't feel squeezed in. The bathroom was pretty big for a Japanese hotel. The mini fridge was a life saver in my situation. My husband and friend enjoyed the convenience of buying beer from the bending machine in the hallway on the same floor. It was a great experience and I would definitely stay there again.

Reviewed November 18, 2015

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Thank you for staying with us and praise a lot. We are glad to hear that and you looks satisfied. We will continue to strive to enjoy comfortable stay to our customers. Thank you so much for your nice review. We are looking forward to seeing you next time. Sincerely, Saori Waki reception, Hotel Mystays Yokohama

Responded July 20, 2017
HOTEL MYSTAYS Yokohama
7.6
Very good
KOH from Singapore
Family with young children
Stayed 6 nights in December 2018

good convenient location”

It isnt in the main Yokohama area (Minatomirai) or Chinatown (Motomachi Chukagai), but it is walking distance to 2 different train stations that ply different lines so it is convenient. Good quad room, very clean and nice. Nearest 7-11 is 2 mins walk away and there's an AEON supermarket across the bridge. Great stay this time, will be back if I'm in the area again.

Reviewed December 14, 2018

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Dear Guest, Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. We are delighted to hear you had an enjoyable stay at our hotel. Your kind remarks are appreciated. Sincerely, Yuumi Sawamoto HOTEL MYSTAYS YOKOHAMA

Responded April 13, 2019
HOTEL MYSTAYS Yokohama
9.6
Exceptional
Nguyen from Vietnam
Family with young children
Superior Queen Room - Non-Smoking
Stayed 1 night in October 2019

The good hotel for relax and nearly shopping street.”

This hotel is nearly the local station, but far away JR station. Clean and suitable for everyone. The friendly staff. However there is a inconvenience that they give you only 1 key card for double room. So if you and your friend go out on another time and your friend ask another key, your key will be cancel and you can not entry the rôm when you comeback - small trouble. Besides everything is ok.

Reviewed October 24, 2019

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Thank you very much for choosing HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. Sorry for the inconvenience of the room key. We will give you two room keys, If you ask when you check-in. We sincerely hope to welcome you again at our hotel. Hotel Mystays Yokohama Yurie Yasura

Responded December 13, 2019
HOTEL MYSTAYS Yokohama
8.8
Excellent
Keana from New Zealand
Couple
Standard Semi Double Non-Smoking
Stayed 8 nights in October 2019

Great value for money”

This hotel is great value for money. It is close to a train station but this is not a JR station so keep this in mind. The closest JR station is a 15-20 min walk away. The buffet breakfast was great and the room was clean. The room was tiny and it was impossible to fit two suitcases on the ground. There is a laundry which is handy and the staff were helpful.

Reviewed October 25, 2019

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Thank you very much for choosing HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. We have two stations near the hotel. It is Koganecho Station which has Keikyu line, other one is Bandobashi Station which has Yokohama subway. If you would like to use JR, you can go to Yokohama Station, just 3 stops from Koganecho Station. We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future. Hotel Mystays Yokohama Yurie Yasura

Responded December 13, 2019
HOTEL MYSTAYS Yokohama
8.0
Excellent
ONG from Singapore
Family with teens
Stayed 2 nights in May 2017

Very good”

Walking distance to train station to travel to Yokohama & Tokyo areas. Breakfast is simple and nice.

Reviewed May 23, 2017

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Thank you for staying with us. And thank you for your review. We will continue to make efforts to make our customers comfortable. We're looking forward to seeing you again. Saori Waki reception, Hotel Mystays Yokohama

Responded July 19, 2017
HOTEL MYSTAYS Yokohama
9.2
Exceptional
leng from Malaysia
Couple
Stayed 2 nights in July 2017

great hotel”

this hotel is so near to train station. plenty of small restaurant nearby if you adventurous enough to try the local delights. hotel space is big considering tokyo standard.

Reviewed October 09, 2017

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Thank you very much for choosing HOTEL MYSTAYS Yokohama. We appreciate you taking the time to write to us. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. We sincerely hope to welcome you again at our hotel. Thank you. Best regards, Hotel Mystays Yokohama Yuumi Sawamoto

Responded June 10, 2018
HOTEL MYSTAYS Yokohama
10.0
Exceptional
Tsen from Malaysia
Couple
Stayed 2 nights in January 2017

The staff can speak mandarin!”

The hotel is very easy walk to station, and there are two small grocery market call aeon. you can have ramen at midnight when you hungry, and the best thing is the staff can speak mandarin and english very well!

Reviewed March 29, 2017

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Thank you for staying with us and praise a lot. We are glad to that you stayed comfortable. We will continue to strive to improve of service. Thank you for your nice review and see you again next time. Sincerely, Saori Waki reception, Hotel Mystays Yokohama

Responded July 20, 2017
HOTEL MYSTAYS Yokohama
8.3
Excellent
Thamilkumaran from Malaysia
Solo traveler
Stayed 4 nights in November 2011

Fantastic & Good Value for the Money! ”

Overall Service is good.

The hotel is actually good for the money that has been paid. But the hotel room is quite cramp for the single room. It will be good if the room is spacious for solo traveler.

Reviewed November 14, 2011

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Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Yuumi Sawamoto, HOTEL MYSTAYS Yokohama

Responded July 13, 2017
HOTEL MYSTAYS Yokohama
5.6
Jonathan from Philippines
Couple
Stayed 1 night in May 2016

Just So So...”

Shown in agoda that it was a non-smoking room but when I booked a room it became smoking. I leave a special message to make sure that it has to be non smoking room but nothing happened. It's still smoking room and we couldn't change our room because no more vacant room available. The room is spacious because it's a double size bed. I don't like the bathroom, seems like they don't have maintenance. The door louver were getting off from the door. The bathtub wall side has black dirts which I assumed they never properly cleaning it. The toilet seat cover keeps on getting down while you're seating on it because it was not properly installed. The blowdryer was damaged though it can still utilize. That's the negative part of it. The facilities and staff were clean and good. They have drinking vending machine and microwave oven m on each floor. For the location, around 10 minutes walk from the nearest station and 5 station away from Yokohama station via Blue line.

Reviewed May 05, 2016

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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely, Yuumi Sawamoto, HOTEL MYSTAYS Yokohama

Responded July 27, 2017
HOTEL MYSTAYS Yokohama
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