See all 456 properties in Jaisalmer.
Review score5.3
Based on 16 reviews
Hotel Narayan Niwas Palace
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7.9 Very good location
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7.9Location
  • Close to public transportation

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Courtyard
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  • City view
  • 25 m²
  • 2 single beds or 1 double b...
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Deluxe
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  • Nature view
  • 27 m²
  • 2 single beds or 1 double b...
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Fort View
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  • City view
  • 50 m²
  • 2 single beds or 1 double b...
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Deluxe Courtyard Room
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  • 1 king bed
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More about Hotel Narayan Niwas Palace

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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (16)
Booking.com Reviews (8)

3.2

Filter by guest type:
Review score
  • Cleanliness 5.4
  • Facilities 2.0
  • Location 7.9
  • Room comfort and quality 5.6
  • Service 4.6
  • Value for money 4.5
Review score
  • Cleanliness 5.5
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 5.3
  • Value for money 5.0
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 4.0
  • Service 8.0
  • Value for money 4.0
Review score
  • Cleanliness 4.7
  • Facilities 2.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 2.7
  • Value for money 3.3
Review score
  • Cleanliness 4.0
  • Location 8.7
  • Room comfort and quality 4.0
  • Service 2.7
  • Value for money 3.3
Very good
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Provided by verified guests of Agoda
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  • Courtyard
  • Fort View
  • Deluxe

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2.8
Vikas from India
Family with young children
Courtyard
Stayed 1 night in January 2017
my worst hotel stay”
I travel almost 2 to 3 times with family in an year. This was my worst experience. Location too bad, no hot water, no working telephone in room, half of lights were fused or missing. No propoer parking space, In evening we plan to go outside and it was surpirisng to see that my car was blocked by another car for which hotel staff was not able to trace the owner...later on they came to know that someone from outside parked his car in their premised...very rude staff...seems they were shifted there from some govt hotel....In morning when we were about to check out, we went for breakfast which was complimentary in our package, we came to know that breekfast will be served 1 hr late as cooking staff has still not arrived...Over all my worst experience in so many years of travelling.
Reviewed January 09, 2017
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3.6
ranjan from India
Family with young children
Deluxe
Stayed 1 night in December 2016
Staff and management ”
They forced us to have gala dinner for 2500 per person. Pathetic staff which did not cleaned room when requested. It was 12 degree in Jaisalmer and they did not offered warm water to bath. IN total bad experience for us at hotel. Rating from us will be not more then 1 out of 10.
Reviewed January 02, 2017
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6.0
rahul from India
Family with teens
Courtyard
Stayed 1 night in December 2015
Hotel which lacks service”
Excellent property, very good location,
Stay was comfortable. However the hotel lacks service. F&B needs attention as well.
Reviewed January 01, 2016
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3.3
Ritika from India
Family with teens
Deluxe
Stayed 2 nights in December 2015
Filthy hotel”
the location
Extremely stressful and tortorous stay. Rooms were unclean with dirty bathrooms. Rooms had basic amenities missing. Moreover the staff was arrogant and rude and half the time ignorant of basics. Would not recommend even as a last resort to anyone traveling to jaisalmer.
Reviewed December 30, 2015
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3.3
Mamta from India
Family with teens
Courtyard
Stayed 1 night in December 2015
Avoid”
Location
Don't go by outer looks, this property seems very lavish when you see it from outside but is dusty, not at all maintained and unhygienic to stay. Windows open up to other people homes, no entertainment basics as TV. Restaurant prices are sky high that of 5 star property and not at all worth.
Reviewed December 28, 2015
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7.0
Robin from United Kingdom
Couple
Courtyard
Stayed 4 nights in December 2014
A lot going for it”
General standard, some of the staff, nice building
Firstly, the hotel was a bit larger than we would normally choose, so it would suit some others better than us. The standard was generally good and some of the staff were really helpful, although some were less so. There was a strong tendency to make an extra charge for everything possible, which was nitpicking and irritating. The location we found ok. It is a walk to the fort etc so some may prefer to stay in the fort itself to be right where the action is. But it meant we explored town a bit going in and out. Room was large and fairly comfortable, although the solar heated plumbing seemed rather unpredictable.
Reviewed February 28, 2015
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4.3
ABHAY from India
Couple
Courtyard
Stayed 3 nights in January 2015
Basic facilities were missing”
Location,structure,
It was o.k.
Reviewed February 07, 2015
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4.0
Mohit from India
Couple
Courtyard
Stayed 1 night in December 2014
Decent place with very bad attitude”
architecture
The renovated haveli is very nice but cleanliness, food & staff attitude was very poor. Room are very basic (without TV) & bathrooms less then ordinary.
Reviewed January 14, 2015
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4.0
Ekkachan from Thailand
Couple
Fort View
Stayed 1 night in December 2014
Avoid booking the hotel unless your nose has prob”
Fort view, courtyard, spacious.
One of the worst experience in india. The toilet was so smelly that we could barely use it. The bed and floor is dusty. No amenity privided. Poor breakfast. When we arrived hotel in the early morning, door was locked and no one was ard. We had to sit on the floor waited for 1 hour plus. The tele- no given in agoda was a private residence number, not hotel number. When we requested staff to clean up the smelly toilet, they nodded, but nothing was done. If you ever decide to stay in jaisalmer, DO NOT choose this hotel.
Reviewed January 02, 2015
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3.7
AMOD from India
Couple
Courtyard
Stayed 1 night in December 2014
Terreble and pathetic”
It was realy terriable and pathetic hotel. We stayed there on 31st dec 2014. They were charging per person for new year gala event when we refused they stopped us from using the premises and we felt being locked in room. Also they stopped providing hospitality service for any small request by us. In morning there was no electricity and backup. So i suggest that please avoid this hotel if you want to enjoy your trip to jaisalmer.
Reviewed January 02, 2015
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