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Excellent
From 717 reviewsSee what guests said
8.3
/
10
Recommended by 89% of guests

Reviews of Hotel National Reviews from real guests

Provided by verified guests of Agoda
Agoda Reviews (712)Booking.com Reviews (40)
8.3
/
10
Excellent
Cleanliness8.3
Facilities7.3
Location9.1
Room comfort and quality8.1
Service8.5
Value for money8.2
All languages
All guests (712)
All room types

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Showing 395 verified guest comments
8.8
Excellent
YUHUNG from Taiwan
Couple
Superior Double
Stayed 1 night in March 2019

Clean room and good location”

The hotel was located at downtown of Taichung, near SOGO department store and Park Lane by CMP. The hotel was quite good but historical so that some of equipment were old. The breakfast buffet was really good btw.

Reviewed April 02, 2019
8.8
Excellent
Chungwei from Taiwan
Group
Superior Twin
Stayed 1 night in May 2019

Good”

Good

Reviewed May 15, 2019
9.2
Exceptional
Eugene from Singapore
Business traveler
Superior Double
Stayed 2 nights in May 2019

Exceptional”

Great location, spacious room, wonderful service!

Reviewed May 18, 2019
6.8
Good
Darrell from United States
Business traveler
Superior Twin
Stayed 3 nights in January 2019

old but good ”

the fixtures / finishings / layout of the rooms are dated but usable. there are many options in this area and generally come back this hotel as it sits next to a park that now has extrentions into several blocks that have getting a refreshing over haul for vegan foods to cool hand made items. there are farmers markets and activites going on the weekends that are also bring this area to life.. There are several starbucks just a block or 2 away i would strongly suggest reaaching out a little further and tryign the local hand made coffees as some roast there own and honestly make solid options well worth the adventure beyond the commercial hipster look alikes.

Reviewed January 26, 2019
9.0
Exceptional
Marilyn from Singapore
Couple
Superior Double
Stayed 2 nights in June 2012

good location, nice and comfortable stay.”

good location, near shopping departmental stores like sogo

classy hotel. located near a starbucks. but breakfast voucher requires a min. spending. the free hsr shuttle bus stops near the hotel. sends newspapers to your room every morning, depending on the language you prefer. the hotel is a distance frm the tra station, but multiple public buses go there.

Reviewed June 20, 2012
8.7
Excellent
HOP from Hong Kong
Couple
Superior Double
Stayed 1 night in February 2012

low-profiled but well maintained hotel”

enthusiastic service

the staff at the check-in counter sincerely explained due tothe construction project, there will be some noise nuisance and changed a room for us. during the stay, the staff always showed their enthusiastism towards the customers. besides the hotel is at a convenient location at the centre of the city, many sight-seeing spots are within walking distance. this is especially important in taichung because the public transport there is not so convenient.

Reviewed February 21, 2012
4.8
ANDREW from Singapore
Business traveler
Standard Single
Stayed 1 night in April 2019

Unfriendly Staff”

The only good point of this hotel is the breakfast buffet - wide selection of local and international food. Hotel staff are generally cold, aloof and not forthcoming. Beds are not firm.

Reviewed April 07, 2019
9.2
Exceptional
Tak from Singapore
Business traveler
Standard Single
Stayed 1 night in January 2019

Business trip”

Right in the heart of town, very nice rooms view was very nice. Rooms are well furnish. Breakfast was quite a standard affair.

Reviewed January 22, 2019
8.8
Excellent
Weifeng from Taiwan
Family with young children
Superior Twin
Stayed 1 night in October 2018

Excellent”

Excellent staffs and location. As well as good value. Highly recommended.

Reviewed November 12, 2018
7.3
Very good
Wong from Malaysia
Family with teens
Superior Double
Stayed 1 night in February 2014

Great city hotel”

Good Location, quiet surroundings and great breakfast

It was our first visit to Taichung. A relative recommended the hotel to us. We were pleased with our stay considering the reasonable rates and the 5 star rating of the hotel. Its location of being next to the calligraphy parkway and near shopping places like Eslite and Sogo as well as the city's museums is a bonus. Definitely coming back to stay.

Reviewed March 01, 2014
7.3
Very good
Kathy from Australia
Couple
Superior Double
Stayed 1 night in October 2013

Nice city with a lot of potential”

Great location, nice staff

Located in newly developed green zone with interesting surroundings. Tree-lined walking route all the way down to the Art Museum and shopping/eating. Elegant lobby but room and bathroom sizes are much smaller then those shown on hotel's website. Bathroom is a bit run down. Internet connection was extremely slow and there was even no connection after midnight. Reasonable hotel in great location.

Reviewed October 07, 2013
8.0
Excellent
Ming from Taiwan
Couple
Superior Double
Stayed 1 night in December 2011

Good location”

Spacious room

Hotel National is a nice hotel. Room was very spacious and comfortable though a bit old. Staff was very friendly. The hotel was at a great location with restaurants and cafes nearby, and next to the beautiful Wuchaun parkway.

Reviewed May 30, 2012
8.0
Excellent
Chung from Taiwan
Couple
Superior Twin
Stayed 1 night in July 2018

Good!”

N/A

Reviewed February 01, 2019
8.4
Excellent
Antonio from Italy
Solo traveler
Superior Double
Stayed 3 nights in October 2017

Great value for money”

The room was small but clean. The staff was friendly but not too efficient. For the price I paid, it is impossible to complain about anything.

Reviewed October 17, 2017
10.0
Exceptional
Yuan from Singapore
Solo traveler
Superior Double
Stayed 2 nights in December 2015

the best and cheapest hotel in central Taiwan ”

Best location clean room and good service.

Love it.

Reviewed January 02, 2016
8.0
Excellent
YU from Taiwan
Business traveler
Superior Double
Stayed 1 night in May 2015

location, close to center of art and music”

location, convenient, shopping

great location, easy to shop, relax, and easy to walk

Reviewed May 29, 2015
9.0
Exceptional
Poon from Canada
Family with teens
Superior Double
Stayed 1 night in September 2014

comfortable hotel”

good location, comfortable and nice place

The staff upgraded our room to premium room. It was big and comfortable. The location is good for shoppong around. I highly recommend.

Reviewed February 13, 2015
9.0
Exceptional
Poon from Canada
Family with teens
Superior Twin
Stayed 2 nights in September 2014

It's a comfortable hotel”

good location, comfortable and nice place

The staff upgraded our room to premium room. It was big and comfortable. The location is good for shoppong around. I highly recommend.

Reviewed February 13, 2015
9.3
Exceptional
CHIEN from Taiwan
Business traveler
Superior Double
Stayed 1 night in October 2014

Good location.”

Good location, friendly staff and comfortable room.
Reviewed October 06, 2014
8.7
Excellent
michael from Taiwan
Couple
Superior Double
Stayed 1 night in January 2014

good”

no...

Reviewed September 16, 2014
9.7
Exceptional
YUEH-CHIH from Taiwan
Family with teens
Superior Twin
Stayed 1 night in July 2014

Great, high valued, recommended!, A+++”

location, big room, food

Great loction, very big room, even the bathroom is big and confomtable. A+++++

Reviewed August 12, 2014
8.0
Excellent
SUEHIRO from Japan
Business traveler
Superior Double
Stayed 4 nights in June 2014

Easy and comfortable ”

Reasonable price of all things such as meals

Taiwanese, Chinese, English and Japanese language avairable.

Reviewed June 16, 2014
8.0
Excellent
Hsu from Taiwan
Group
Superior Double
Stayed 1 night in September 2011

the location is good”

the location is good

The location is good, near a shopping mall. However, the park area is not in the basement. If raining, it is not so convient to carry a lunggage.

Reviewed September 24, 2011
6.0
Huai-Hsin from Taiwan
Business traveler
Superior Twin
Stayed 1 night in September 2014

OK Hotel”

Location, Location, Location

Stayed one night with my father for a quick business meeting. Nothing spectacular. Heard breakfast is good, but didn't get a chance to try. Not enough, or lack of, electrical outlets for notebook computer and smartphones. Had to unplug lamps.

Reviewed October 08, 2014
7.7
Very good
Jackson from Taiwan
Business traveler
Superior Double
Stayed 2 nights in October 2012

Good hotel, good service.”

Location

There used to be an old building at the back, and I used to be thrown to the back when making reservations with agoda, but they took that old building down to turn it into a park. So what's left is new building. I'm just happy that I get to stay at the new building. Nice clean room.

Reviewed January 11, 2013
7.0
Very good
Brent from Canada
Business traveler
Superior Double
Stayed 1 night in November 2015

Hotel National”

Cleanliness, good staff good bed
Reviewed November 17, 2015
7.7
Very good
Yuen from Hong Kong
Group
Superior Twin
Stayed 1 night in April 2015

Modern and comfortable ”

Spacious room, modern lobby, good food.
Reviewed April 06, 2015
7.7
Very good
Yuen from Hong Kong
Group
Superior Double
Stayed 1 night in April 2015

Modern and Comfortable ”

Spacious room, modern lobby, good food.
Reviewed April 06, 2015
6.7
Good
Weichen from Taiwan
Business traveler
Standard Single
Stayed 1 night in August 2014

The room cleaniness should be improved”

Good location
Reviewed September 08, 2014
7.7
Very good
CHAN from Hong Kong
Family with teens
Superior Double
Stayed 2 nights in July 2014

Very nice hotel, at a reasonable price”

nice staff, good location, tidy room
Reviewed August 25, 2014
6.3
Good
CHAN from Hong Kong
Family with teens
Superior Twin
Stayed 2 nights in July 2014

Excellent location, with good price”

good price, next to SOGO, high quality of room
Reviewed August 25, 2014
7.0
Very good
Chin-Ni from Taiwan
Business traveler
Superior Double
Stayed 1 night in June 2014

Comfortable”

Near the shopping area.

This hotel is a little old. But that's all right for me.

Reviewed July 11, 2014
4.7
TIONG from Malaysia
Family with young children
Superior Twin
Stayed 1 night in June 2014

Location too far, not convenience .”

Big room, clean n windy

Too expensive , doesn't worth the price . Too far from city and take a long drive to city.

Reviewed June 16, 2014
6.3
Good
Annie from Hong Kong
Family with young children
Superior Double
Stayed 1 night in April 2014

cheap, old but excellent location”

cheap, excellent location, nice staff
Reviewed April 23, 2014
7.3
Very good
Wei-yi from Taiwan
Couple
Superior Double
Stayed 1 night in May 2013

hope nonsmoking room,some TV channels aren't clear”

breakfast good, convenient location, nice place
Reviewed May 13, 2013
8.8
Excellent
Tina from United States
Solo traveler
Superior Double
Stayed 4 nights in March 2018

Excellent”

Older facility recently remodeled. Great location next to a small park in a busy location.

Reviewed March 10, 2018
9.2
Exceptional
suparuk from Thailand
Solo traveler
Superior Double
Stayed 1 night in August 2017

Good location, very clean and helpful staffs”

The room is big with city view, the location is at the center, staffa are friendly and hellful

Reviewed September 02, 2017
8.0
Excellent
Peter from United States
Group
Superior Double
Stayed 2 nights in December 2016

Friendly staff. Good breakfast ”

Thank you for upgrade

Reviewed December 09, 2016
8.8
Excellent
Rick from Taiwan
Business traveler
Superior Double
Stayed 1 night in May 2016

good”

high c/p , but the toilet is too small

Reviewed May 28, 2016
8.0
Excellent
Hay from China
Solo traveler
Superior Double
Stayed 1 night in May 2016

Old fashioned hotel with polite & helpful staff”

Great location, park view, excellent buffet breakfast and polite staff compensate shortcomings like insufficient lightings and comparatively small bathroom.

Reviewed May 22, 2016
9.2
Exceptional
ye from Taiwan
Group
Superior Twin
Stayed 2 nights in July 2015

nice”

ok

Reviewed January 31, 2016
9.0
Exceptional
NEOH from Malaysia
Business traveler
Superior Double
Stayed 1 night in June 2015

Good.”

Location. Environment. Service

Good Location. Good Environment with garden and a lot of trees. Good service.

Reviewed June 24, 2015
8.0
Excellent
Thanh from Vietnam
Business traveler
Superior Twin
Stayed 1 night in June 2015

Friendly and Helpful Staff”

1. Good service with friendly and professional staff, 2. Beautiful hotel, 3. Value of money
Reviewed June 14, 2015
8.3
Excellent
Wenyu from Taiwan
Business traveler
Superior Double
Stayed 1 night in February 2015

location is very convenient to every where”

location and service
Reviewed June 03, 2015
10.0
Exceptional
ShuChen from Taiwan
Business traveler
Superior Double
Stayed 1 night in December 2014

I feel honor to be their guest.”

1) clean 2) good food 3) friendly and helpful

No company and wish less.

Reviewed December 15, 2014
8.0
Excellent
Hsuan from Taiwan
Business traveler
Superior Twin
Stayed 1 night in August 2014

Good location”

Location. Food. Staff service

good

Reviewed December 05, 2014
9.3
Exceptional
Kuohsing from Taiwan
Couple
Superior Double
Stayed 1 night in September 2014

Great location”

Location. Friendly staff. Room cleanliness.

The food in the buffet is just average. You can find more interesting restaurant nearby with better C/P.

Reviewed October 03, 2014
10.0
Exceptional
Shing-An from Taiwan
Business traveler
Superior Twin
Stayed 1 night in August 2014

Great location ”

Location, location, location
Reviewed August 04, 2014
8.0
Excellent
Peng from Taiwan
Business traveler
Standard Single
Stayed 1 night in July 2014

Good location, nice hotel”

1. Books/ Department store is nearby 2. Quiet and nice hotel 3. Clean
Reviewed August 03, 2014
9.3
Exceptional
Yueh-ching from Taiwan
Group
Superior Twin
Stayed 1 night in June 2014

Very good”

Good location, good meal and good service
Reviewed June 27, 2014
8.7
Excellent
Thomas from Canada
Solo traveler
Superior Twin
Stayed 2 nights in October 2013

Effortlessly enjoyable”

Great staff, good breakfast, fast internet

Surpassed all expectations regarding quality and comfort

Reviewed October 24, 2013
10.0
Exceptional
soh from Singapore
Solo traveler
Superior Double
Stayed 3 nights in May 2013

its indeed 5 start hotel”

high class,clean, friendly,easy access to town
Reviewed May 23, 2013
10.0
Exceptional
Philip from Australia
Business traveler
Superior Double
Stayed 3 nights in August 2012

Great hotel friendly staff”

Good Location nice and quite

Lovely clean rooms, bathroom nice and clean. Staff very friendly and helpful.

Reviewed September 06, 2012
7.6
Very good
Melissa from Singapore
Solo traveler
Superior Double
Stayed 2 nights in June 2019

Good location but old hotel ”

Good location. Clean. Value for money. However hotel is old. Lift is old. Room door and toilet are old.

Reviewed June 21, 2019
9.2
Exceptional
Yung-Lin from Taiwan
Business traveler
Superior Twin
Stayed 1 night in June 2019

high C/P value”

Room is clean and no bad smell.

Reviewed June 17, 2019
8.8
Excellent
Eric from Singapore
Business traveler
Superior Double
Stayed 18 nights in June 2019

Great location”

Best location for food, shopping, near park & science center.

Reviewed June 16, 2019
7.6
Very good
Janice from Singapore
Business traveler
Superior Double
Stayed 2 nights in November 2017

Good location nea city center easy to travel”

Good location, near Sogo, near city center; easy to move around for food, travel around

Reviewed November 17, 2017
6.8
Good
Wing from Hong Kong
Family with young children
Superior Twin
Stayed 2 nights in December 2016

Good location but pretty old facilities in the room”

Staff is helpful & nice. Very convenient location, just couple minutes to Sogo. It's however pretty old facilities & not bright enough in the room

Reviewed December 23, 2016
7.0
Very good
MAY from Hong Kong
Couple
Superior Twin
Stayed 1 night in February 2016

Good location”

Location, traditional, nice staff.
Reviewed February 17, 2016
4.3
SEUNGHA from South Korea
Business traveler
Superior Double
Stayed 1 night in March 2015

Need more staff training”

Nope

No good

Reviewed March 26, 2015
7.7
Very good
CHOI from Hong Kong
Couple
Superior Double
Stayed 2 nights in February 2014

very nice”

clean, good service, convenience
Reviewed June 08, 2014
7.7
Very good
Che from Taiwan
Business traveler
Superior Double
Stayed 1 night in March 2014

Nice hotel with reasonable price and good location”

Staff are well trained. Very nice and warm service!
Reviewed May 31, 2014
7.7
Very good
WOOCHEOL from South Korea
Couple
Superior Twin
Stayed 1 night in September 2013

Very good place to stay”

convenient place, kind staffs, good breakfast

It is located in the centr of the city. You can easily find anything you want. The room xondition is ok. And the breakfast is quite impressive.

Reviewed January 19, 2014
7.7
Very good
SIU from China
Solo traveler
Superior Twin
Stayed 1 night in June 2012

Value for money”

good service, clean, spacious, convenience, good price.

staff is very helpful and polite. convenience to Sogo. spacious. clean & tidy. mainly good price through Agoda.

Reviewed June 25, 2012
7.0
Very good
Montree from Thailand
Business traveler
Superior Double
Stayed 3 nights in August 2011

good location, near shopping mall”

good service

good service but it's not cheap. At first I don't know when I booking the hotel via agoda, it's excluded breakfast. The breakfast price is quite expensive.

Reviewed October 05, 2011
6.0
Tai from Malaysia
Business traveler
Superior Double
Stayed 1 night in April 2011

Old Hotel”

just ok....

Was not expecting such a old hotel. Great outlook but the room was not really in good condition. Bathroom would need to upgrade. Surrounding was reasonablely quite. Food not tasted yet.

Reviewed April 28, 2011
9.3
Exceptional
BRAULIO from Costa Rica
Business traveler
Superior Double
Stayed 5 nights in October 2015

Muy buena experiencia”

Atención del personal, aseo y locación!
Reviewed October 27, 2015
8.3
Excellent
Anne from France
Business traveler
Superior Double
Stayed 1 night in July 2014

Hotel bien placé, bon rapport qualité prix”

emplacement acueil prix

Hotel tres bien placé, un peu bruyant le soir quand j'y été dû a un karaoké ou un concert dehors. décoration un peu a l'ancienne mais tout est propre et confortable. Wifi gratuit, petit dejeuner tres correct.

Reviewed August 11, 2014
9.2
Exceptional
yoshinori from Japan
Solo traveler
Standard Single
Stayed 1 night in December 2018

久しぶりに泊まりました。”

出張時によく利用していたホテルで、フロント前を通らずにエレベーターへアクセス出来る為、人目を気にせず出入りできる。立地的にも町の中心部で、日本人駐在者が多数住んでいるので、近くの川沿いには日式料理店も多く便利です。また、タクシーもホテル周辺に多いので、出かける時もドアマンが直ぐに手配してくれるので待ち時間のストレスが無い。エレベーターも3台あるので、スムーズに階移動が出来る。 部屋は5☆?な感じだが、台北に比べると広く十分にくつろげ、掃除は結構行き届いている感じなので全く問題無しです。 朝食は、数年前(2014年頃)に比べると見劣りしているが、周辺の3~4☆のホテルに比べると十二分に満足出来る内容。高過ぎず、安過ぎず、でも少しグレードを上げたいかなって時には丁度いい感じでのホテルです。 台中の駐在員なら皆、知っているホテルです。

Reviewed January 07, 2019
8.8
Excellent
KATSUHIKO from Japan
Group
Superior Twin
Stayed 1 night in May 2018

スタッフが親切”

スタッフが親切です。 日本語で話せるスタッフが多いです。 当日観光の為の10人乗りのバスを頼んだら対応してくれました。 バスの運転手に観光先のスケジュールを手書きで作ってくれ、渡してくれました。 お陰で予定通り(以上の)観光が楽しめました。感謝、感謝です。

Reviewed May 29, 2018