Hotel Nelson

3-7 Government Road, Nelson Bay, Port Stephens, Australia, 2315 - See map
Free Wi-Fi
8.9
Excellent
/10
(1,746 reviews)See what guests said
Housekeeping24
Shops8
View7
select your datePlease enter your stay dates to see price
Hotel Nelson

"My mum and I really enjoyed our stay at this hotel."

My - February 6, 2020

City View Queen - Bed Hotel Nelson
Lobby Hotel Nelson
Swimming pool [outdoor] Hotel Nelson
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See map
9.3

Exceptional

Location rating score

Exceptional location
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 1,746 reviews
Excellent cleanliness
8.9 rating for cleanliness
Excellent service
8.9 rating for service
Exceptional reputation
Recommended by 88% of guests
Excellent comfort
8.4 room quality and comfort

We arrived very early, the receptionist was very helpful and told us when our room is ready she will call us and let us in.

Yuri | January 29, 2019

Loved staying here, fantastic location across the road from the marina, with shops close by.

Kim | December 2, 2019

Huge comfortable bed and very quiet, with a balcony overlooking Nelson Bay marina.

Kim | December 2, 2019

Room that we got was clean and newly renovated 2 years ago.

Sonny | June 25, 2019

Have already recommended this hotel to family and friends.

My | February 6, 2020

We had a wondering time, great welcoming at the desk!!!!

Olga | June 3, 2019

  • Free Wi-Fi in all rooms!

  • Steamroom

  • Air conditioning

  • Daily housekeeping

  • Fitness center

Value for money8.5
Location rating9.3
Nearest airportNewcastle Airport (NTL)
Distance to airport29.7 km

Rooms available at Hotel Nelson

8.4
Excellent
Room comfort & quality
Garden View Queen Room
Garden View Queen Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 queen bed
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Bay View King Room
Bay View King Room
...
  • Room size: 26 m²/280 ft²
  • Partial ocean view
  • 1 king bed
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Standard Family Room
Standard Family Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 queen beds
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 2 queen beds and 1 sofa bed
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1 Bedroom Deluxe Suite
1 Bedroom Deluxe Suite
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed & 1 sofa bed
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2 Bedroom Apartment Deluxe
2 Bedroom Apartment Deluxe
...
  • Room size: 110 m²/1184 ft²
  • Partial ocean view
  • 1 king bed & 1 queen bed
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Standard Queen Room
Standard Queen Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed
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City View Queen
City View Queen
...
  • Room size: 20 m²/215 ft²
  • Partial ocean view
  • 1 queen bed or 1 sofa bed
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Deluxe Family Suite
Deluxe Family Suite
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 2 queen beds and 1 sofa bed
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Queen Room with Town View
Queen Room with Town View
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 queen bed and 1 sofa bed
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Frequently asked questions

What time is check-in and check-out at Hotel Nelson?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The resort also offers 24-hour check-in.

How do I get to Hotel Nelson?

For those who wish to drive their own cars, Hotel Nelson has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort.

What is the smoking policy at Hotel Nelson?

Hotel Nelson does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Hotel Nelson

  • 9.6
    Exceptional
    Location

    "The location was great and central."

    My

    |

    February 6, 2020

  • 10.0
    Exceptional

    "We had a very pleasant stay."

    Yau

    |

    April 9, 2019

  • 10.0
    Exceptional
    Staff 

    "Great staff and restaurant."

    Kim

    |

    December 2, 2019

Property ranking|Compared to 734 Port Stephens properties
See all rankings
Location score
9.3/10
Service score
9.0/10
Cleanliness score
8.9/10
Review score - United States
8.4/10
Better than
99
%
of Port Stephens properties
Better than
99
%
of Port Stephens properties
Better than
99
%
of Port Stephens properties
Better than
99
%
of Port Stephens properties
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Overall rating:
8.9
Excellent
1,746 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
Good sized bathroom with powerful shower.
Dianne from United Kingdom
Couple
More about Hotel Nelson

More about Hotel Nelson

Ideally located in Nelson Bay, this property is a 2-minute walk away from the beach, marina, cafes, retail shops, restaurants, and the theater. With its convenient location, guests can have easy access to various points of attractions and to explore the city.

An affordable lodge indeed, Hotel Nelson offers a variety of rooms including standard, family, and even spa rooms. All rooms are fitted with air conditioning, telephones, satellite TV, as well as a mini fridge. To enhance your relaxation experience, you can soak up in the heated pool and enjoy the tranquil atmosphere. Hotel Nelson is suitable for both family and friends. All things considered, it is definitely worth the stay.

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Most talked about facilities

Housekeeping
17 mentions
Swimming Pool
14 mentions
Breakfast
9 mentions
Food & Dining
4 mentions

What they offer

9.6
Exceptional

"Room, pool area and amenities were good."

My

|

February 6, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

The Little Nel Cafe
Cuisine:International
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Hotel Nelson from real guests

Overall rating
8.9
Excellent
From 1746 reviews
9.4Location
9.1Service
9.0Cleanliness
Agoda Reviews (227)Booking.com Reviews (1519)
Rating via Agoda8.7
/
10
Cleanliness8.9
Facilities8.3
Location9.3
Room comfort and quality8.4
Service8.9
Value for money8.5
High score for Port Stephens
Rating
9+ Exceptional (61)
8-9 Excellent (33)
7-8 Very Good (21)
6-7 Good (5)
<6 Below Expectation (4)
Time of the year
Mar - May (34)
Jun - Aug (33)
Sep - Nov (33)
Dec - Feb (24)
All guests (227)
All room types
All languages

Show reviews that mention 

Showing 124 verified guest comments
12345
9.7
Exceptional
Anthony from Australia
Family with young children
Deluxe Family Suite
Stayed 2 nights in April 2014

Location, location, location!”

Close to shops, great cafe, very friendly staff

So close to the marina, you can jump in and swim with the dolphins from your balcony. Just a short stroll through the arcade, which is practically in the resort, you are in the heart of Nelson Bay. You don't even need to start your car on your whole trip as everything is under your doorstep. Great cafe at the reception of the hotel and staff so friendly. Only bummer of the trip is that we had no TV reception. The staff told us that if we had spoken up, then they would have fixed it. Never mind, they offered us a discount rate for our next visit to the resort. We will definitely go back there again one day. The whole family loved the resort and Nelson Bay is a lovely place.

Reviewed April 29, 2014
9.6
Exceptional
Rebecca from Australia
Family with teens
Deluxe King Spa Studio
Stayed 1 night in January 2019

Location perfect”

Weekend away with my teenage daughter and was very happy with the hotel. Great location right in the heart of Nelson Bay. Great little coffee shop/restaurant at hotel and very much in demand as you'll see by the people lining up to get a table. Even though on main street double glass doors kept noise completely out but allowed you to take in the partial ocean views. Great facilities with gym, pool and bbq area. Can't forget to mention very comfortable bed and pillows and parking is included too. Would definitely come back to Hotel Nelson.

Reviewed January 16, 2019
10.0
Exceptional
Cathy from Australia
Couple
Deluxe Family Suite
Stayed 1 night in November 2017

Perfect location for cruising the Bay”

The staff were fantastic and the room was so clean!! The beds were so comfortable and even though it's on the main road, we didn't hear any traffic at all!! It's so close to everything! When I come to Nelsons Bay again, it will definitely be The Nelson that I stay at!!!

Reviewed November 16, 2017
10.0
Exceptional
Vanessa from Australia
Couple
Standard Queen Room
Stayed 2 nights in January 2018

Amazing hotel with friendly staff”

An excellent hotel to stay in. Exceptionally friendly staff and fantastic restaurant (Little Nels). Standard room is really big and balcony is always a plus! Pool is great but we spent most of our time at the beaches! Location is excellent for getting around Nelson bay. No complaints.

Reviewed January 26, 2018
9.2
Exceptional
Michelle from Australia
Family with young children
City View Queen
Stayed 2 nights in April 2017

Not my idea of a "resort", but definitely a lovely motel”

Not my idea of a "resort", but definitely a lovely Motel with pool and top notch restaurant. Would recommend to anyone for a stay in Nelson Bay and will stay there again myself. Staff were lovely and didn't mind that I left my car parked there after checkout whilst we went down to the Marina for the morning, which I thought was quite nice of them.

Reviewed April 10, 2017
10.0
Exceptional
Caryn from Australia
Couple
Garden View Queen Room
Stayed 2 nights in January 2017

Comfortable and well located”

We had a lovely room close to lots of restaurants, shops and the marina. The room was very comfortable with good facilities for preparing snacks in the kitchen. Would recommend to anyone wanting to stay at Nelson Bay for a night or longer.

Reviewed January 29, 2017
9.2
Exceptional
Elina from Singapore
Group
Standard Family Room
Stayed 1 night in May 2019

Great location, comfortable stay!”

Superb location within walking distance to the marina. Hotel breakfast was amazing at The Little Nelson. Rooms are clean, but walls are thin and we could hear people talking next door in the middle of the night. There were some ants crawling near the door when we checked-in as well. The washroom is huge, water pressure is good. Reception staff was nice and helpful. Gym was well-maintained. Will stay here again!

Reviewed June 23, 2019
9.6
Exceptional
Sonny from Singapore
Family with young children
Deluxe Family Suite
Stayed 1 night in June 2019

Clean spacious room 2 min from Nelson Bay”

Room that we got was clean and newly renovated 2 years ago. There was free parking at the premise and you can walk to Nelson Bay if you want to dine out or take the dolphin/whale cruise.

Reviewed June 25, 2019
9.7
Exceptional
Cynthia from Singapore
Family with young children
Deluxe Family Suite
Stayed 1 night in June 2011

Great hotel room and location”

Location and room

hotel location is centralized and the family suite is nice and spacious. my son loved the room very much. however, it would be great to have a lift for the 3 levels as it is rather challenging to climb the stairs to 3rd floor with big luggages. overall great stay in nelson lodge!

Reviewed June 12, 2011
9.6
Exceptional
Belinda from Australia
Couple
City View Queen
Stayed 2 nights in October 2016

Great location, staff & experience”

Great experience. There was a misunderstanding with our room booking, but the manager was great & offered is a discounted bfast. They are in the process of renovations but it didn't seem to affect us getting around and using the facilities. I would highly recommend visiting The Nelson.

Reviewed October 25, 2016
9.0
Exceptional
Clarissa from Singapore
Group
2 Bedroom Apartment Deluxe
Stayed 1 night in December 2012

Clean, lovely and spacious 3 bedroom appartment.”

modern design, lots of space

the resort comes with a heated pool, a tennis court and cooking facilities. the rooms are spacious and clean, with cool adjoining balconies. plus, it is located extremely near the beach where you can book tours for port stephens and within walking distance of numberous places to eat. a very reasonably priced resort!

Reviewed December 27, 2012
8.8
Excellent
Nhu from Vietnam
Group
City View Queen
Stayed 1 night in September 2019

Excellent”

Perfect location for one night stay at Nelson Bay with a fantastic view and amazing food from the restaurant The Little Net! Really enjoyed my stay there!

Reviewed September 27, 2019
10.0
Exceptional
Mark from Australia
Couple
2 Bedroom Apartment Deluxe
Stayed 2 nights in July 2016

Fantastic”

Will be back to stay. Great location and very very clean. Staff were great and the Cafe - to die for. Great for couples and families. Couldn't speak more highly of The Nelson Resort.

Reviewed July 14, 2016
10.0
Exceptional
Rose from Australia
Couple
Bay View King Room
Stayed 3 nights in August 2019

Retiree travellers 👴🏻👵🏻”

This was our 3rd stay at The Nelson, in a great position in town the Little Nel cafe below for great breakfasts and lunches and just across the road from the Marina,shops, park, restaraunts etc

Reviewed August 13, 2019
7.6
Very good
Leong from Hong Kong
Family with young children
Deluxe Family Suite
Stayed 2 nights in March 2016

Small but facilitated ”

we spent two night in Nelson resort, the location is good and close to the pier to those dolphin and whale tours. spacious room with dvd player, small kitchen and nice shampoo and bath gel. however there is no bath tube in room, it is the only thing not good to me. overall is above good.

Reviewed April 05, 2016
8.7
Excellent
Zhe from Singapore
Group
Deluxe Family Suite
Stayed 1 night in August 2012

Great location with clean rooms”

Good location and rooms are clean

The hotel is located near the port and is within minutes of walking distance to the port. It is also easily accessible to various amenities such as the supermarket and dining facilities. The rooms are clean and bright with 24hr check-in. Honestly, nothing to complain about!

Reviewed August 19, 2012
9.6
Exceptional
Jessica from Singapore
Group
City View Queen
Stayed 1 night in October 2017

Good service and great food”

+ Would definitely recommend this resort: Great location as it was very near (just opposite) the bay, good service from the night check-in reception staff, great breakfast and lunch at The Little Nel (would definitely recommend guests to eat there), plenty of bars and restaurants that are open at night, spacious apartment (thankful to be upgraded to a 2-bedroom apartment). - Had booked the resort because it says "24 hours check-in allowed" and was expecting the reception to be opened 24 hours. However, we had to call the night reception service when we arrived as the reception had closed at 8.30pm. It was a problem for us as we did not have a local phone line. It was all good after that when we managed to make the call. Check-in was smooth and staff was very helpful. - Toilet floor was dirty and greasy.

Reviewed October 21, 2017
8.0
Excellent
Jenn from Australia
Couple
City View Queen
Stayed 2 nights in February 2017

A bit pricy for size of room.”

On our recent road trip north The Nelson was comparatively expensive but we still enjoyed our stay.

Reviewed March 02, 2017
8.3
Excellent
Jacklyn from Singapore
Couple
Standard Family Room
Stayed 1 night in March 2016

A cosy stay at Nelson Bay”

Spacious family room, friendly staff, confortable beds

We got the family suite though it's only 2 of us. There is no seaview, but it's close to eateries and shops nearby. The nearest grocery store is Coles Express, approx. 5mins walk from the hotel. It has limited options. However, there is a Woolworths supermarket that is under construction - hope it will be ready soon. The hotel has a lift (from level 1 to 3) for people with disabilities, not to worry. The hotel is also very near the Bay Area where you can get onto a ship to watch Dolphins etc, love it!

Reviewed March 29, 2016
8.8
Excellent
Paul
Couple
Deluxe One-Bedroom Apartment
Stayed 1 night in April 2019

Good location ”

This hotel is in a good location close to the marina. Reception staff were good and the 1 bed apartment was adequate but nothing special. Free parking and Foxtel. The wifi was very patchy. An ok option, not sure it was worth the drive up the headland on our trip from Sydney to Brisbane. Fingal bay was very pretty.

Reviewed May 01, 2019
12345
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