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Exterior view, Hotel Nelson in Port Stephens
Deluxe Whirlpool Bathtub, Hotel Nelson in Port Stephens
Lobby, Hotel Nelson in Port Stephens
Swimming pool [outdoor], Hotel Nelson in Port Stephens
Swimming pool [outdoor], Hotel Nelson in Port Stephens
Swimming pool, Hotel Nelson in Port Stephens
Swimming pool, Hotel Nelson in Port Stephens

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8.8

Excellent

1,900 reviews

1,900 reviews

Housekeeping26
Shops9
View7
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - 550 meters to the beach
Excellent for walking
Parking
FREE
Walkable places
Woolworths Nelson Bay
150 m
Vomo the store
200 m
D'Albora Marinas Nelson Bay
220 m
Closest landmarks
Nelson Bay Medical Centre
330 m
The Pipeline
350 m
Nelson Bay
550 m
Nelson Bay parking
600 m
Dutchmans Beach
710 m

Hotel Nelson

3-7 Government Road, Nelson Bay, Port Stephens, Australia, 2315 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nelson Bay part of Port Stephens, this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

550 meters to the beach

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

BBQ facilities

Swimming pool [outdoor]

Golf course [on-site]

Luggage storage

Car power charging station

Value for money8.4
Location rating9.3
Nearest airportNewcastle Airport (NTL)
Distance to airport29.7 km

Rooms available at Hotel Nelson

Excellent
Room comfort & quality

8.4

Deluxe One-Bedroom Apartment
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe One-Bedroom Apartment with Bay View - Spa Bath
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Two-Bedroom Apartment with Bay View
...
  • Room size: 110 m²/1184 ft²
  • Sea view
  • 1 queen bed & 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 27 m²/291 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Queen Room with Town View
...
  • Room size: 27 m²/291 ft²
  • Sea view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Deluxe King Spa Studio
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Family Room - Disability Access
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 sofa bed and 1 queen bed ...
Enter dates to see prices
Standard Family Room with Garden View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Standard Queen
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are readily available at Hotel Nelson?

Hotel Nelson features a wide selection of non-water sport and outdoor activities such as bicycle rental, golf course (within 3 km), and hiking trails for sport lovers to take advantage of while staying here.

Does Hotel Nelson offer laundry services?

Yes! Hotel Nelson includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Does Hotel Nelson offer an option for contactless check-in and check-out?

At Hotel Nelson, visitors can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What public parks are close by Hotel Nelson?

While remaining at Hotel Nelson, indulge in your early morning or evening walk at nearby park which include Anzac Park, Passchendaele Park, and Lorikeet Reserve.

How many rooms does Hotel Nelson have?

Hotel Nelson has a total of 39 rooms.

What is the verified guest review consensus about Hotel Nelson's food?

63.0% of our past guest evaluations have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Nelson down in the review.

What is the typical rating that past Solo travelers' have given to Hotel Nelson?

Verified solo travelers that have stayed at this property have given Hotel Nelson an average rating of 8.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Hotel Nelson?

Past business travelers that have stayed at this property have given Hotel Nelson an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Hotel Nelson?

Verified couple travelers that have stayed at this property have given Hotel Nelson an average rating of 8.8. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What do local travelers think about Hotel Nelson?

Verified local travelers that have stayed at this property have given Hotel Nelson an average rating of 9.2. You can look up on more descriptive customer testimonials, and comments for this property down in the review section.

What is the closest airport to Hotel Nelson?

The nearest airport to Hotel Nelson is Palm Beach Seaplane Base, 123.0 km away.

See map

Explore the neighborhood

What people love about Hotel Nelson

  • 8.8

    Excellent
    Cleanliness

    "Very clean, good location, comfortable Bed"

    Catherine

    |

    January 26, 2021

  • 10

    Exceptional
    Cleanliness

    "The rooms were clean, very comfortable and stylish."

    Alex

    |

    January 19, 2021

  • 9.2

    Exceptional
    Location

    "Love the location near the marina, mall and restaurants - all walking distance."

    Marion

    |

    September 24, 2022

Property ranking|Compared to 914 Port Stephens properties
See all rankings
Value for money score
8.5/10
Location score
9.3/10
Service score
9/10
Cleanliness score
9/10
Better than
99
%
of Port Stephens properties
Better than
99
%
of Port Stephens properties
Better than
99
%
of Port Stephens properties
Better than
99
%
of Port Stephens properties
Overall rating:

8.8

Excellent
1,900 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
The location was great and central.
My from Australia
Group
More about Hotel Nelson

More about Hotel Nelson

Hotel Nelson

Hotel Nelson provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Hot days can be cool fun with water activities like fishing and motorized water sports. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and hiking trails in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Reasons to stay here

This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 99% of accommodations in the city.
This hotel scores higher than 99% of accommodations in the city for its location.

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Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

17 mentions

Swimming Pool

14 mentions

Breakfast

9 mentions

Food & Dining

4 mentions

Languages spoken
  • English
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Outdoor recreational features
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
Sports equipment rental
  • Bicycle rental

Food and dining

Restaurants on site
The Little Nel Cafe
  • Cuisine: International
  • Menu: Buffet

Location

3-7 Government Road, Nelson Bay, Port Stephens, Australia, 2315
Exceptional
Location

9.3

Airports
  • Newcastle Airport (NTL)
    29.7 km
  • Taree Airport (TRO)
    98.6 km
Hospital or clinic
  • Nelson Bay Medical Centre
    330 m
Cash withdrawal
  • ATM
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until20:00
Getting around
  • Travel time to airport (minutes)36
The property
  • Non-smoking rooms/floorsNo
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 39
  • Year property opened1985
  • Most recent renovation2014

Reviews of Hotel Nelson from real guests

Provided by verified guests of Agoda
8.8
Cleanliness8.9
Facilities8.3
Location9.3
Room comfort and quality8.4
Service9.0
Value for money8.4
High score for Port Stephens
Rating
9+ Exceptional (65)
8-9 Excellent (34)
7-8 Very Good (23)
6-7 Good (5)
<6 Below Expectation (4)
Time of the year
Mar - May (36)
Jun - Aug (34)
Sep - Nov (35)
Dec - Feb (26)

Show reviews that mention 

Showing 131 verified guest comments
12345
10.0
Exceptional
Alex from Australia
Family with young children
Stayed 1 night in January 2021

Unexpected delight”

We stayed one night at the Nelson on our way home from Byron. It exceeded our expectations and we would definitely stay here again. It is such a great little hotel. The rooms were clean, very comfortable and stylish. The heated pool and bbq area was fabulous and you could t beat the location in Nelson Bay. We will definitely be back!

Reviewed January 19, 2021

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Hi Alex, Thank you for your review. We are thrilled you enjoyed your stay and our accommodation and facilities, & so happy to hear you will be back to stay with us again. Thank You for your review and we will look forward to welcoming you back again soon.

Responded March 20, 2021
Hotel Nelson
10.0
Exceptional
Lorena from Australia
Couple
Stayed 1 night in October 2020

Exceptional”

Hotel nelson is located right in the middle of town, central to everything. The staff were very welcoming and happy to accommodate my requests. Pool was lovely and warm with beautiful landscaping. The little Nel situated just below the hotel was perfect for breakfast with a terrific choice for meals.

Reviewed October 12, 2020

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10.0
Exceptional
Darren from Australia
Couple
Room Assigned on Arrival
Stayed 2 nights in June 2020

Great- close to everything”

Friendly staff. Close to everything. Pool is heated. bocce court bbq ..clean rooms. High pillow top mattress good view

Reviewed June 17, 2020

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10.0
Exceptional
Freda from Australia
Couple
Stayed 3 nights in November 2020

Great Location”

Everything is so close. The room is great with great bed and pillows - sleeping on cloud 9. The Marina across the road with lots of choices where to eat.

Reviewed November 03, 2020

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Hi Freda, Thank you for your review. We are so pleased you enjoyed your stay and found our beds to be comfortable. We provide deluxe mattresses for all our rooms to try to ensure all our guests feel as relaxed and comfortable as possible. We hope to see you again soon.

Responded November 14, 2020
Hotel Nelson
10.0
Exceptional
Ivy from Australia
Couple
Room Assigned on Arrival
Stayed 2 nights in June 2020

Location, heated pool, quiet”

This was a great location and we could walk everywhere we needed to go. Comfy, clean and great value.

Reviewed June 21, 2020

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9.2
Exceptional
Marion from Australia
Solo traveler
Apartment One Bedroom
Stayed 2 nights in September 2022

Great location near Marina and Mall”

Love this hotel, I’ve stayed twice now and really enjoyed it. Love the location near the marina, mall and restaurants - all walking distance. Little Nel is a fantastic cafe too, great food and staff right at the hotel. Beds are really comfy, love the king size, and the bathroom is spacious with nice toiletries. Kitchenette is well stocked with cutlery, utensils, appliances and microwave. Always a great stay here.

Reviewed September 25, 2022

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9.2
Exceptional
Maree from Australia
Couple
Room Assigned on Arrival
Stayed 1 night in June 2020

Lovely but...”

I really liked this accommodation for the location and decor but in staying there we found a few things that were in need of repair. The toilet and shower leaked, therefore we always needing a towel placed in front of toilet. We also found the pillows were really way too high for the softness of the bed and therefore could not get comfortable. The restaurant at Hotel Nelson had great delicious food and for that reason alone I would return to this accommodation.

Reviewed July 01, 2020

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9.6
Exceptional
My from Australia
Group
Stayed 1 night in February 2020

Exceptional”

My mum and I really enjoyed our stay at this hotel. The location was great and central. Only slightly negative was that check in was at 2 pm would have liked it to be a bit earlier. Room, pool area and amenities were good. Have already recommended this hotel to family and friends.

Reviewed February 06, 2020

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10.0
Exceptional
Terry from Australia
Couple
Standard Queen Room
Stayed 1 night in March 2022

Exceptional”

Great hotel in the main streets ove

Reviewed March 18, 2022

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8.8
Excellent
Preeti from Australia
Couple
Stayed 1 night in October 2020

Excellent”

Great location and nice room with a view of the bay. The little Nel cafe was quite nice. The only lift in the hotel stopped working a couple of times during our stay. We had to lug our suitcases up 2 flights of stairs. There were mascara stains on one of the pillow, which was gross.

Reviewed October 23, 2020

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Hi Preeti, Thank you for your review. We apologise you experienced issues during your stay. Our property takes great pride in our attention to detail and cleanliness so if we missed the mark during your stay, we do apologise. We will certainly pass on your comments to our housekeeping team and linen provider. All pillows are sanitised and pillow protectors and pillow cases are replaced after every stay. We can assure you this was washed and laundered, however we do apologise for that this stain was not picked up and replaced. We do hope these issues do not deter you from returning to our property in the future, as our guests experience is so important to us. If ever we can assist during your stay please contact one of our friendly staff, who will assist right away.

Responded November 14, 2020
Hotel Nelson
8.8
Excellent
Catherine from Australia
Couple
Stayed 4 nights in January 2021

Great location ”

Very clean, good location, comfortable Bed

Reviewed January 26, 2021

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Hi Catherine, Thank you for your review. We are so pleased you enjoyed your stay and hope to see you again.

Responded March 20, 2021
Hotel Nelson
8.0
Excellent
Theresa from Australia
Couple
Stayed 1 night in May 2021

Very good”

Walking distance to a couple of beaches and close to all amenities. Has a great cafe downstairs that does get very busy (so best to get there early). The outdoor pool is heated which is great. We had a little welcome package that had a complimentary shopping bag, drinks and snacks, plus an option of a late check-out. These thoughtful extras made our stay memorable. :)

Reviewed May 18, 2021

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Thank you so much for your review. We are so pleased you enjoyed your stay and our staff were able to provide great customer service for you. We hope to see you again.

Responded June 12, 2021
Hotel Nelson
7.6
Very good
Jennifer from Australia
Couple
Standard Queen Room
Stayed 2 nights in October 2021

Very good”

Yes I will recommending my friends to visit your hotel

Reviewed October 25, 2021

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6.0
Michelle from Australia
Family with teens
Stayed 2 nights in October 2020

3 night stay ”

I arrived on 8/10/2020 around midday , the receptionist was rude and abrupt , not welcoming at all , funny thing was my daughter arrived 2 hours later and mentioned to me the lady at reception was rude , so that confirmed how I felt I was treated , booked 2 different rooms in the same name , other then that we loved Hotel Nelson

Reviewed October 14, 2020

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9.7
Exceptional
Anthony from Australia
Family with young children
Stayed 2 nights in April 2014

Location, location, location!”

Close to shops, great cafe, very friendly staff

So close to the marina, you can jump in and swim with the dolphins from your balcony. Just a short stroll through the arcade, which is practically in the resort, you are in the heart of Nelson Bay. You don't even need to start your car on your whole trip as everything is under your doorstep. Great cafe at the reception of the hotel and staff so friendly. Only bummer of the trip is that we had no TV reception. The staff told us that if we had spoken up, then they would have fixed it. Never mind, they offered us a discount rate for our next visit to the resort. We will definitely go back there again one day. The whole family loved the resort and Nelson Bay is a lovely place.

Reviewed April 29, 2014

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9.6
Exceptional
Rebecca from Australia
Family with teens
Deluxe King Spa Studio
Stayed 1 night in January 2019

Location perfect”

Weekend away with my teenage daughter and was very happy with the hotel. Great location right in the heart of Nelson Bay. Great little coffee shop/restaurant at hotel and very much in demand as you'll see by the people lining up to get a table. Even though on main street double glass doors kept noise completely out but allowed you to take in the partial ocean views. Great facilities with gym, pool and bbq area. Can't forget to mention very comfortable bed and pillows and parking is included too. Would definitely come back to Hotel Nelson.

Reviewed January 16, 2019

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10.0
Exceptional
Vanessa from Australia
Couple
Standard Queen Room
Stayed 2 nights in January 2018

Amazing hotel with friendly staff”

An excellent hotel to stay in. Exceptionally friendly staff and fantastic restaurant (Little Nels). Standard room is really big and balcony is always a plus! Pool is great but we spent most of our time at the beaches! Location is excellent for getting around Nelson bay. No complaints.

Reviewed January 26, 2018

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10.0
Exceptional
Cathy from Australia
Couple
Stayed 1 night in November 2017

Perfect location for cruising the Bay”

The staff were fantastic and the room was so clean!! The beds were so comfortable and even though it's on the main road, we didn't hear any traffic at all!! It's so close to everything! When I come to Nelsons Bay again, it will definitely be The Nelson that I stay at!!!

Reviewed November 16, 2017

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9.2
Exceptional
Michelle from Australia
Family with young children
Stayed 2 nights in April 2017

Not my idea of a "resort", but definitely a lovely motel”

Not my idea of a "resort", but definitely a lovely Motel with pool and top notch restaurant. Would recommend to anyone for a stay in Nelson Bay and will stay there again myself. Staff were lovely and didn't mind that I left my car parked there after checkout whilst we went down to the Marina for the morning, which I thought was quite nice of them.

Reviewed April 10, 2017

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10.0
Exceptional
Caryn from Australia
Couple
Stayed 2 nights in January 2017

Comfortable and well located”

We had a lovely room close to lots of restaurants, shops and the marina. The room was very comfortable with good facilities for preparing snacks in the kitchen. Would recommend to anyone wanting to stay at Nelson Bay for a night or longer.

Reviewed January 29, 2017

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