Hotel Nelson
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City View Queen - Bed Hotel Nelson
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Swimming pool [outdoor] Hotel Nelson
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8.9
Excellent
/10
(1863 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Central Coast Leagues108.82 km
  • 3.5-star Resort
    Free Wi-Fi

    Hotel Nelson

    3-7 Government Road, Nelson Bay, Port Stephens, Australia, 2315 - See map
    "The front desk staffs are very friendly and informative, very eager to offer assistance"
    Lai Y. - June 28, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional service
    9.0 rating for service
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent comfort
    8.4 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Steamroom

    • Air conditioning

    • Daily housekeeping

    • Fitness center

    Cheaper than 99% of all properties in Port Stephens in the last 24 hoursCompared to 1,686 Port Stephens properties at Agoda for various dates
    Value for money8.5
    Location rating9.3
    Nearest airportNewcastle Airport (NTL)
    Distance to airport29.7 km

    Rooms available at Hotel Nelson

    8.4
    Excellent
    Room comfort & quality
    Garden View Queen Room
    Garden View Queen Room
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 1 queen bed
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    King Superior Room
    King Superior Room
    ...
    • Room size: 26 m²/280 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Standard Family Room
    Standard Family Room
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 queen beds
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    1 Bedroom Deluxe Suite
    1 Bedroom Deluxe Suite
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    2 Bedroom Apartment Deluxe
    2 Bedroom Apartment Deluxe
    ...
    • Room size: 110 m²/1184 ft²
    • Partial ocean view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    City View Queen
    City View Queen
    ...
    • Room size: 20 m²/215 ft²
    • Partial ocean view
    • 1 queen bed or 1 sofa bed
    Enter dates to see prices
    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 44 m²/474 ft²
    • Garden view
    • 2 queen beds and 1 sofa bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 44 m²/474 ft²
    • Balcony/terrace
    • 2 queen beds and 1 sofa bed
    Enter dates to see prices
    Standard Queen
    Standard Queen
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe King Spa Studio
    Deluxe King Spa Studio
    ...
    • Room size: 39 m²/420 ft²
    • Balcony/terrace
    • 1 king bed and 1 sofa bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel Nelson?

    Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Nelson?

    For those who wish to drive their own cars, Hotel Nelson has a car park right on site for maximum convenience. Car parking is free for guests. Self-parking is conveniently available at the property.

    What is the smoking policy at Hotel Nelson?

    Hotel Nelson does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Hotel Nelson

    • 9.2
      Exceptional
      Cleanliness

      "Good location, clean and comfortable, heated pool is nice"

      Yvonne

      |

      October 13, 2018

    • 10.0
      Exceptional
      Location

      "Location is perfect, 2min walk to the Marina & town."

      Sandra

      |

      November 18, 2018

    • 10.0
      Exceptional
      Location

      "Great cafe for breakie, good location, great service"

      qin

      |

      August 22, 2016

    Property ranking|Compared to 1,686 Port Stephens properties
    See all rankings
    Value for money score
    8.5/10
    Location score
    9.3/10
    Service score
    9.0/10
    Cleanliness score
    8.9/10
    Better than
    99
    %
    of Port Stephens properties
    Better than
    99
    %
    of Port Stephens properties
    Better than
    99
    %
    of Port Stephens properties
    Better than
    99
    %
    of Port Stephens properties
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    More about Hotel Nelson

    More about Hotel Nelson

    9.2
    Exceptional

    "Our room was a clean, spacious family room with a kitchenett..."

    Peter

    |

    October 16, 2018

    Description

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    Most talked about facilities

    Housekeeping
    17 mentions
    Swimming Pool
    14 mentions
    Breakfast
    9 mentions
    Food & Dining
    4 mentions

    What they offer

    10.0
    Exceptional

    "We have stayed here quite a few times & always enjoy our sta..."

    Sandra

    |

    November 18, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    The Little Nel Cafe
    Cuisine:International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Hotel Nelson from real guests

    Overall rating
    8.9
    Excellent
    From 1863 reviews
    9.4Location
    9.1Service
    9.0Cleanliness
    Agoda Reviews (202)Booking.com Reviews (1661)
    Rating via Agoda8.8
    /
    10
    Cleanliness8.9
    Facilities8.3
    Location9.3
    Room comfort and quality8.4
    Service9.0
    Value for money8.5
    High score for Port Stephens
    Rating
    9+ Exceptional (56)
    8-9 Excellent (32)
    7-8 Very Good (21)
    6-7 Good (5)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (34)
    Jun - Aug (30)
    Sep - Nov (29)
    Dec - Feb (24)
    All guests (202)
    All room types
    All languages

    Show reviews that mention 

    Showing 117 verified guest comments
    12345
    6.8
    Good
    Wai from Singapore
    Family with teens
    2 Bedroom Apartment Deluxe
    Stayed 1 night in June 2019

    Good”

    The hotel is located near the marina with several eateries to choose from. The 2 room apartment that we stay in was tastefully decorated. Bedrooms were nice. However, only the hall and 1 of the bedrooms has air con/heating. The main door (room 14) was missing a latch.

    Reviewed June 25, 2019
    9.2
    Exceptional
    Elina from Singapore
    Group
    Standard Family Room
    Stayed 1 night in May 2019

    Great location, comfortable stay!”

    Superb location within walking distance to the marina. Hotel breakfast was amazing at The Little Nelson. Rooms are clean, but walls are thin and we could hear people talking next door in the middle of the night. There were some ants crawling near the door when we checked-in as well. The washroom is huge, water pressure is good. Reception staff was nice and helpful. Gym was well-maintained. Will stay here again!

    Reviewed June 23, 2019
    8.8
    Excellent
    Vicky
    Family with young children
    City View Queen
    Stayed 1 night in June 2019

    Great location”

    The location is great. However, the room was a bit dated and the toilet door lock were not working but overall it was sufficiently clean. The cafe located downstairs was delicious. Did not use the swimming pool as it was raining outside but it looked good.

    Reviewed June 06, 2019
    10.0
    Exceptional
    Emily from Australia
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in May 2019

    Great place to stay for anyone!”

    We have stayed here 3 times and have not been disappointed at all. Hotel rooms are clean and newly refurbished, there are great views over the marina and an easy walk to the marina. Would definitely recommend for anyone traveling to this area.

    Reviewed May 28, 2019
    10.0
    Exceptional
    Barbara from Australia
    Couple
    King Superior Room
    Stayed 2 nights in April 2019

    Exceptional”

    Front guest staff so helpful with great places to eat. Lovely pool and very comfortable rooms. Would definitely stay again, having parking was great and within walking distance to everything was a huge plus.

    Reviewed May 07, 2019
    8.8
    Excellent
    Paul
    Couple
    Deluxe One-Bedroom Apartment
    Stayed 1 night in April 2019

    Good location ”

    This hotel is in a good location close to the marina. Reception staff were good and the 1 bed apartment was adequate but nothing special. Free parking and Foxtel. The wifi was very patchy. An ok option, not sure it was worth the drive up the headland on our trip from Sydney to Brisbane. Fingal bay was very pretty.

    Reviewed May 01, 2019
    8.4
    Excellent
    Yuri from Australia
    Family with teens
    Standard Family Room
    Stayed 3 nights in January 2019

    Please clean the room floor and change towels ”

    We arrived very early, the receptionist was very helpful and told us when our room is ready she will call us and let us in. We had breakfast in the hotel and quite enjoyed. After our breakfast she called us and said we can check in, so we did check it. The room was good. 2nd day they didn’t clean the room and didn’t change our towels which made us not very comfortable, so next day we put our notes to asked for changing towels and putting please clean the room but they still didn’t clean the floor. In the kitchen area are lots of small ants. Except this issue were all good.

    Reviewed January 29, 2019
    10.0
    Exceptional
    Jon from Singapore
    Couple
    King Superior Room
    Stayed 3 nights in September 2018

    Great choice”

    Loved the toiletries, the super friendly front desk, and their awesome bike rentals - so much better than renting anywhere else. Oh and little nel cafe was serving one of the best brekkies you could find in the area.

    Reviewed September 19, 2018
    8.4
    Excellent
    YUJIE from Australia
    Couple
    City View Queen
    Stayed 1 night in May 2019

    lovely boutique hotel in good spot”

    Love this tidy little hotel for holiday, room is clean and tastefully decorated, staff member are very friendly. Will come back again:)

    Reviewed May 09, 2019
    10.0
    Exceptional
    Cecil from Australia
    Family with young children
    Standard Family Room
    Stayed 1 night in January 2018

    Exceptional”

    The room was clean with a kitchenette which is very good the staff are lovely, the place is very close to the Marina the cafes and restaurants are just a few step away, the pool is clean and my kids loved it, ill definitely recommend it and will be coming back hopefully soon, keep up The good job 👍 guys 😊

    Reviewed January 27, 2018
    9.6
    Exceptional
    Jessica from Singapore
    Group
    City View Queen
    Stayed 1 night in October 2017

    Good service and great food”

    + Would definitely recommend this resort: Great location as it was very near (just opposite) the bay, good service from the night check-in reception staff, great breakfast and lunch at The Little Nel (would definitely recommend guests to eat there), plenty of bars and restaurants that are open at night, spacious apartment (thankful to be upgraded to a 2-bedroom apartment). - Had booked the resort because it says "24 hours check-in allowed" and was expecting the reception to be opened 24 hours. However, we had to call the night reception service when we arrived as the reception had closed at 8.30pm. It was a problem for us as we did not have a local phone line. It was all good after that when we managed to make the call. Check-in was smooth and staff was very helpful. - Toilet floor was dirty and greasy.

    Reviewed October 21, 2017
    9.2
    Exceptional
    Lee from Malaysia
    Family with teens
    Deluxe Family Suite
    Stayed 1 night in July 2017

    Great Accommodation at Nelson Bay”

    Extremely friendly front dest receptionist (greeted politely with big smile) , room is clean , bed was good , toilet was great. There's a nice heated pool and a mini gym in the resort too. Everything great, very satisfied.

    Reviewed July 12, 2017
    9.2
    Exceptional
    Lisa from Australia
    Couple
    King Superior Room
    Stayed 2 nights in September 2016

    Great location for a long weekend in Nelson Bay”

    Booked a Bayview King room for two nights. Great location opposite the marina. Comfortable bed and nice balcony with partial views of the bay. Walking distance to restaurants - recommend the onsite cafe for breakfast and the pub next door for dinner.

    Reviewed September 05, 2016
    9.3
    Exceptional
    Kai from Singapore
    Family with teens
    Deluxe Family Suite
    Stayed 1 night in April 2014

    Comfortable stay in a great location”

    Comfortable, centrally located and great cafe

    The resort is centrally located close to attractions, restaurants and super mart. A bonus would be the good food served by The Little Nel cafe. Really fresh and sumptuous ingredients. The room is generally clean and equipped with basic amenities.

    Reviewed April 17, 2014
    10.0
    Exceptional
    Steven from Australia
    Couple
    Garden View Queen Room
    Stayed 1 night in June 2019

    Very clean and tidy room. I love being this close to town.”

    Reception staff were very helpful and friendly.

    Reviewed July 02, 2019
    9.6
    Exceptional
    Rebecca from Australia
    Family with teens
    Deluxe King Spa Studio
    Stayed 1 night in January 2019

    Location perfect”

    Weekend away with my teenage daughter and was very happy with the hotel. Great location right in the heart of Nelson Bay. Great little coffee shop/restaurant at hotel and very much in demand as you'll see by the people lining up to get a table. Even though on main street double glass doors kept noise completely out but allowed you to take in the partial ocean views. Great facilities with gym, pool and bbq area. Can't forget to mention very comfortable bed and pillows and parking is included too. Would definitely come back to Hotel Nelson.

    Reviewed January 16, 2019
    10.0
    Exceptional
    Sandra from Australia
    Couple
    City View Queen
    Stayed 1 night in November 2018

    Great getaway”

    We have stayed here quite a few times & always enjoy our stay. Location is perfect, 2min walk to the Marina & town. The renovations that they have done to the pool area was much needed & now is a very appealing spot to laze in the sun or dip in the pool.

    Reviewed November 18, 2018
    9.2
    Exceptional
    Peter from Australia
    Family with teens
    Deluxe Family Room
    Stayed 1 night in October 2018

    A short stay that ticked most of the boxes”

    Our room was a clean, spacious family room with a kitchenette. Double doors kept outside noise to a minimum. Close to the marina and town with an excellent onsite cafe for breakfast or lunch. The hotel is located next door but didn't present any issues. Live entertainment on a Sunday evening at the hotel was pretty good too.

    Reviewed October 16, 2018
    7.6
    Very good
    Kimberly from Singapore
    Family with young children
    Standard Family Room
    Stayed 1 night in May 2019

    Convenient location”

    Convenient location , better with 24 hour on standby staff

    Reviewed May 21, 2019
    10.0
    Exceptional
    Yau from Hong Kong
    Family with young children
    Standard Family Room
    Stayed 2 nights in April 2019

    Great location and clean Hotel”

    We had a very pleasant stay. The room is spacious and the heated swimming pool is very nice.

    Reviewed April 09, 2019
    12345
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