Travelling to Indonesia? Read all updated requirements before you book.
Exterior view, Hotel NEO Gajah Mada Pontianak by ASTON in Pontianak
Neo Room - Bedroom, Hotel NEO Gajah Mada Pontianak by ASTON in Pontianak
Lobby, Hotel NEO Gajah Mada Pontianak by ASTON in Pontianak
Hotel NEO Gajah Mada Pontianak by ASTON
Hotel NEO Gajah Mada Pontianak by ASTON
Bathroom, Hotel NEO Gajah Mada Pontianak by ASTON in Pontianak
Bathroom, Hotel NEO Gajah Mada Pontianak by ASTON in Pontianak

Removed from saved list

8.4

Excellent

1,265 reviews

1,265 reviews

Housekeeping22
Breakfast6
View5
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Betang House
740 m
Museum Negeri Pontianak
1.2 km
Saint Joseph Cathedral
1.3 km
Keraton Kadriah
1.3 km
Ayani Mega Mall
1.5 km
Closest landmarks
Apotek Makmur 2
230 m
Gajah kembar Toko
390 m
Apotik Kencana
420 m
Mo Star
470 m
Apotik Bintang
590 m

Hotel NEO Gajah Mada Pontianak by ASTON

Jalan Gajah Mada, Pontianak City Center, Pontianak, Indonesia, 78121 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

720 meters to Betang House

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Bar

This property is in high demand!

4 travelers have booked today.

Value for money8.5
Location rating9.0
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport13.9 km

Rooms available at Hotel NEO Gajah Mada Pontianak by ASTON

Neo Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Double/ Twin Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Orion Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Twin/Double room - Standard
...
  • Shower
Enter dates to see prices
Room Deluxe
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Double Standard
...
  • Shower
Enter dates to see prices
Room Only Deluxe Room
...
    Enter dates to see prices

    Frequently asked questions

    Does Hotel NEO Gajah Mada Pontianak by ASTON offer dry cleaning services?

    Yes! Hotel NEO Gajah Mada Pontianak by ASTON features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

    Is car parking available at Hotel NEO Gajah Mada Pontianak by ASTON?

    Hotel NEO Gajah Mada Pontianak by ASTON features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    Does Hotel NEO Gajah Mada Pontianak by ASTON offer an option for contactless check-in and check-out?

    At Hotel NEO Gajah Mada Pontianak by ASTON, customers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

    What is the average travel time to the closest airport from Hotel NEO Gajah Mada Pontianak by ASTON?

    The average travel time to get from Hotel NEO Gajah Mada Pontianak by ASTON to the airport is 26 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

    How long do visitors generally stay at Hotel NEO Gajah Mada Pontianak by ASTON?

    Verified past guests that have stayed at Hotel NEO Gajah Mada Pontianak by ASTON had an average nightly stay of 2 nights at this property.

    At what time of the year is Hotel NEO Gajah Mada Pontianak by ASTON most popular?

    Hotel NEO Gajah Mada Pontianak by ASTON's most popular month where verified guests have stayed the most is in December.

    In which languages can Hotel NEO Gajah Mada Pontianak by ASTON's staff members communicate?

    Hotel NEO Gajah Mada Pontianak by ASTON can converse up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

    What is the typical rating that past Business travelers' have given to Hotel NEO Gajah Mada Pontianak by ASTON?

    Verified business travelers that have stayed at this property have given Hotel NEO Gajah Mada Pontianak by ASTON an average rating of 8.1. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Families with older children have given to Hotel NEO Gajah Mada Pontianak by ASTON?

    Verified families with older children that have stayed at this property have given Hotel NEO Gajah Mada Pontianak by ASTON an average rating of 8.4. You can look into more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Group travelers have given to Hotel NEO Gajah Mada Pontianak by ASTON?

    Verified group travelers that have stayed at this property have given Hotel NEO Gajah Mada Pontianak by ASTON an average rating of 8.5. You can find more precise customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What people love about Hotel NEO Gajah Mada Pontianak by ASTON

    • 8.4

      Excellent
      Bathroom

      "Clean, good sleep, good shower, good breakfast."

      Sigit

      |

      August 25, 2023

    • 9.6

      Exceptional
      Cleanliness

      "Room is compact but clean with comfortable bed and pillows."

      Tze

      |

      June 2, 2023

    • 9.2

      Exceptional
      Location

      "Location is very convenient."

      RONALD

      |

      September 21, 2023

    Property ranking|Compared to 59 Pontianak properties
    See all rankings
    Location score
    9/10
    Overall score
    8.5/10
    Couples review score
    8.6/10
    Value for money score
    8.6/10
    Better than
    85
    %
    of Pontianak properties
    Better than
    80
    %
    of Pontianak properties
    Better than
    80
    %
    of Pontianak properties
    Better than
    78
    %
    of Pontianak properties
    Overall rating:

    8.4

    Excellent
    1,265 reviews
    Cleanliness
    8.3
    Facilities
    7.9
    Location
    9.0
    Read all reviews >
    What travelers say they love:
    Practical and good location to be.
    Daniel from Malaysia
    Group
    More about Hotel NEO Gajah Mada Pontianak by ASTON

    More about Hotel NEO Gajah Mada Pontianak by ASTON

    Experience Comfort and Convenience at Hotel NEO Gajah Mada Pontianak by ASTON

    Welcome to Hotel NEO Gajah Mada Pontianak by ASTON, a 3.0-star hotel that offers a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy delicious meals at the hotel's restaurant or grab a drink at the bar. Room service is also available for those who prefer to dine in the comfort of their own room. For added convenience, the hotel offers laundry service, safety deposit boxes, concierge, car hire, luggage storage, and express check-in/check-out. Guests can also relax and unwind with a massage or take advantage of the free Wi-Fi in public areas. The hotel also features a designated smoking area, car park onsite, and car park free of charge. Other amenities include dry cleaning, shared lounge/TV area, daily housekeeping, breakfast buffet, and continental breakfast. Come and experience the comfort and convenience of Hotel NEO Gajah Mada Pontianak by ASTON.

    Comfortable and Spacious Rooms at Hotel NEO Gajah Mada Pontianak by ASTON

    Hotel NEO Gajah Mada Pontianak by ASTON offers a variety of comfortable and spacious rooms to cater to the needs of all guests. The Neo Room, spanning 22 square meters, features either one double bed or two single beds, perfect for solo travelers or couples. For those seeking more space, the Orion Room offers 28 square meters of luxury with a plush king-size bed for a restful night's sleep.

    Discover the Rich Cultural Heritage of Pontianak

    Hotel NEO Gajah Mada Pontianak by ASTON is conveniently located near several of the city's most significant landmarks and attractions. History buffs will love exploring the Museum Negeri Pontianak and learning about the region's rich cultural heritage. The Equator Monument is also a must-visit, as it marks the spot where the equator line passes through Indonesia. For those interested in religious landmarks, the Masjid Raya Mujahidin, Saint Joseph Cathedral, and Masjid Jami At are all within easy reach. Shopaholics will enjoy browsing the stores at Ayani Mega Mall, while those seeking a taste of local culture can visit the Keraton Kadriah and Betang House. Finally, don't miss the Digulis Monument, a tribute to the city's history and the brave souls who fought for its independence.

    Friendly and Helpful Staff, Great Stay, and Clean Rooms

    Hotel NEO Gajah Mada Pontianak by ASTON has received numerous positive customer reviews for its friendly and helpful staff. Guests have noted that the staff services are very good and that they love the hotel concept. The rooms are also highly praised for being clean and comfortable. The hotel's great location and overall cleanliness are also mentioned as highlights of the stay. Overall, guests have had a great experience at Hotel NEO Gajah Mada Pontianak by ASTON and highly recommend it to others.

    Experience a Wonderful Stay at Hotel NEO Gajah Mada Pontianak by ASTON with Exceptional Customer Ratings

    Hotel NEO Gajah Mada Pontianak by ASTON in Pontianak, Indonesia is a top-rated hotel with exceptional customer ratings. With an overall rating of 8.5, guests rave about the hotel's value, cleanliness, location, and staff performance. The hotel's prime location has earned it a remarkable 9.0 rating, making it the perfect base for exploring the city. The staff's exceptional performance has been noted by guests, with an impressive 8.5 rating. With its well-maintained rooms, excellent location, and attentive staff, Hotel NEO Gajah Mada Pontianak by ASTON offers an unforgettable stay that's worth every penny.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.9

    Most talked about facilities

    Housekeeping

    14 mentions

    Breakfast

    12 mentions

    Food & Dining

    4 mentions

    Swimming Pool

    1 mention

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Massage
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Kitchen
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Food delivery
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Interconnecting room(s) available
    • Ironing facilities
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoking allowed
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Asian
    • Continental
    • Halal
    • Buffet
    Restaurants on site
    Restaurant
    • Cuisine: Indonesian

    Location

    Jalan Gajah Mada, Pontianak City Center, Pontianak, Indonesia, 78121
    Excellent
    Location

    9

    Airports
    • Supadio Airport (PNK) - Indonesia
      13.9 km
    • Kuching International Airport (KCH) - Malaysia
      202.8 km
    Hospital or clinic
    • Apotek Makmur 2
      230 m
    Shopping
    • Ayani Mega Mall
      1.5 km
    Convenience store
    • Indomaret
      50 m
    Cash withdrawal
    • ATM
      280 m

    What's nearby

    Popular landmarks
    • Betang House
      740 m
    • Museum Negeri Pontianak
      1.2 km
    • Saint Joseph Cathedral
      1.3 km
    • Keraton Kadriah
      1.3 km
    • Ayani Mega Mall
      1.5 km
    • Kapuas Square
      1.9 km
    • Digulis Monument
      2.0 km
    • Masjid Jami At
      2.2 km
    • Equator Monument
      5.0 km
    • Masjid Raya Mujahidin
      6.5 km
    Nearby landmarks
    • Apotek Makmur 2
      230 m
    • Gajah kembar Toko
      390 m
    • Apotik Kencana
      420 m
    • Mo Star
      470 m
    • Apotik Bintang
      590 m
    • Costummers'Car Park
      610 m
    • Betang House
      740 m
    • RS Kharitas Bhakti
      890 m
    • Oevang Oeray
      1.0 km
    • Promedika Hospital
      1.1 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 4-4 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 5 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Travel time to airport (minutes)26
    Extras
    • Breakfast charge (unless included in room price)80000 IDR
    The property
    • Number of bars/lounges1
    • Number of floors13
    • Number of restaurants1
    • Number of rooms 102
    • Room voltage220

    Reviews of Hotel NEO Gajah Mada Pontianak by ASTON from real guests

    Provided by verified guests of Agoda
    8.4
    Cleanliness8.3
    Facilities7.9
    Location9.0
    Service8.5
    Value for money8.5
    High score for Pontianak
    Rating
    9+ Exceptional (117)
    8-9 Excellent (50)
    7-8 Very Good (67)
    6-7 Good (17)
    <6 Below Expectation (29)
    Time of the year
    Mar - May (61)
    Jun - Aug (79)
    Sep - Nov (52)
    Dec - Feb (88)

    Show reviews that mention 

    Showing 280 verified guest comments
    12345
    10.0
    Exceptional
    Siti from Malaysia
    Couple
    Orion Room
    Stayed 1 night in January 2023

    If It Rains.. and Convenient Location”

    If it rains, main roads in front of the hotel will be flooded. More like a flash flood. Dont worry because the water wont reach the doorstep of the hotel. Need to do grocery shopping? There’s a Indomaret beside the hotel and Kaisar Hypermarket (5mins walk) just across the street.

    Reviewed January 30, 2023

    See room deals

    Dear Ms. Siti, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. Thank you for the review. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manager

    Responded February 02, 2023
    Hotel NEO Gajah Mada Pontianak by ASTON
    9.6
    Exceptional
    hanny from Indonesia
    Solo traveler
    Superior Double/ Twin Room
    Stayed 4 nights in January 2023

    Exceptional”

    Staffs response is satisfying in resolving issue. Has a leaked room at furst night and offered to move another room. The first room has ants in bathroom no hair dryer, gordyn is not fully covered, blinking lamps when shut down, after complain the change room is superb, clean and bas no trouble at all, but fridge was broken and safety box was locked.

    Reviewed January 30, 2023

    See room deals

    Dear Ms. Hanny, Thank you for taking the time to leave us your feedback. We sincerely apologize for the negative experience you had with us. We apologize for this inconvenience of the room. We will of course do better to improve our facilities here so that our guest will be satisfied staying with us. We do hope that the next time you will find your stay here better. Please never hesitate to reach out to me directly if you have any questions or further concerns. Best regards, Amiruddin Thamrin Hotel Manager

    Responded February 02, 2023
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    Steve from Indonesia
    Solo traveler
    Neo Room
    Stayed 1 night in June 2022

    Strategic hotel in Pontianak”

    Hotel location was really strategic at Gajah Mada street at city center. Lots of tasty foods & stores around hotel, breakfast also very tasty, staffs are polite.

    Reviewed September 18, 2022

    See room deals

    Dear Mr. Steve, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us in Pontianak. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin - Hotel Manager

    Responded September 19, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    deny from Indonesia
    Solo traveler
    Superior Double/ Twin Room
    Stayed 1 night in May 2022

    Best hotel in Pontianak”

    located in Jl.Gajah Mada known as one main street in Pontianak , surround with many atraction store of souvenirs, street food and traditional food n not far from goverments office

    Reviewed May 17, 2022

    See room deals

    Dear Mr. Deny, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager

    Responded May 17, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    Fyfa from Malaysia
    Group
    Neo Room
    Stayed 1 night in October 2022

    Good”

    Overall is very good. I will choose this hotel again if I come to Pontianak

    Reviewed October 30, 2022

    See room deals

    Dear Ms. Fyfa, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager

    Responded October 31, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    9.2
    Exceptional
    Siti from Malaysia
    Couple
    Neo Room
    Stayed 1 night in January 2023

    Not suitable for travellers that brings their own transportation.”

    There are no parking space at the hotel but there is a parking lot at the back of their hotel that is managed by other properties and requires you to pay around 3000Rupiah for the 1st hour and 1500Rupiah for every 1 hour if Im not mistaken.

    Reviewed January 30, 2023

    See room deals

    Dear Ms. Siti, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable reviews. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manage

    Responded February 02, 2023
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    Chua from Malaysia
    Business traveler
    Neo Room
    Stayed 1 night in October 2022

    Exceptional”

    Good place to stay with many facilities for business development.

    Reviewed October 07, 2022

    See room deals

    Dear Mr. Chua, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us in Pontianak. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin - Hotel Manager

    Responded October 11, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    JIMMY from Indonesia
    Couple
    Neo Room
    Stayed 3 nights in July 2022

    Rekomen”

    Hotel bersih , dekat kuliner malam , pusat kota , mantap , service memuaskan. Terimakasih

    Reviewed September 03, 2022

    See room deals

    Yth. Pak Jimmy, Terima kasih atas review dan ulasan yang diberikan untuk Hotel Neo Gajah Mada Pontianak. Kami sangat senang anda menikmati waktu tinggal anda bersama kami dan telah membagikan pengalaman Anda dengan kami. Kami berharap dapat melayani Pak Jimmy lagi di lain waktu. Kami tunggu kunjungan Pak Jimmy berikutnya. Salam hangat, Amiruddin Thamrin / Hotel Manager

    Responded September 05, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    Hazwani from Malaysia
    Family with teens
    Neo Room
    Stayed 2 nights in December 2022

    Exceptional”

    Nice place to stay

    Reviewed January 14, 2023

    See room deals

    Dear Ms. Hazwani, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin / Hotel Manager

    Responded January 18, 2023
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    Hazwani from Malaysia
    Family with young children
    Neo Room
    Stayed 2 nights in December 2022

    Exceptional”

    Nice place to stat

    Reviewed January 14, 2023

    See room deals

    Dear Ms. Hazwani, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin / Hotel Manager

    Responded January 18, 2023
    Hotel NEO Gajah Mada Pontianak by ASTON
    9.2
    Exceptional
    LING from Malaysia
    Group
    Neo Room
    Stayed 2 nights in December 2022

    good and clean”

    near town street. lot of food and shop near by.. good for family vacation..

    Reviewed December 18, 2022

    See room deals

    Dear Ms. Ling, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager

    Responded December 19, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    10.0
    Exceptional
    Lirizki from Indonesia
    Solo traveler
    Neo Room
    Stayed 4 nights in June 2022

    Top bgt”

    Pokoknya top bgt deh

    Reviewed June 19, 2022

    See room deals

    Yth. Pak Lirizki, Terima kasih atas review yang diberikan untuk Hotel Neo Gajah Mada Pontianak. Kami sangat senang anda menikmati waktu tinggal anda bersama kami dan telah membagikan pengalaman Anda dengan kami. Kami berharap dapat melayani Pak Lirizki lagi di lain waktu. Kami tunggu kunjungan Pak Lirizki berikutnya. Salam hangat, Amiruddin Thamrin / Hotel Manager

    Responded June 21, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    9.6
    Exceptional
    Haditya from Indonesia
    Solo traveler
    Neo Room
    Stayed 1 night in March 2022

    Best location”

    Best location, price and facility

    Reviewed March 20, 2022

    See room deals

    Dear Mr. Haditya, Thank you for the excellent review! We are so happy you enjoyed your visit! We endeavor to go beyond and above to ensure our guests to have memorable experience. Thank you for taking the time to write this kind review. We look forward to hosting you again for another great experience. Have a nice day! Warm regards, Amiruddin Thamrin / Hotel Manager

    Responded March 25, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    8.4
    Excellent
    Steffi from Australia
    Family with young children
    Deluxe Double Room
    Stayed 1 night in February 2023

    It’s not bad”

    It wasn’t too bad, it just they don’t have parking lots and the card for the room is not always working, we had to changing twice for the card

    Reviewed February 03, 2023

    See room deals

    Dear Ms. Steffi, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable reviews. We apologize for the inconveniences regarding the keycard and parking area. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manage

    Responded February 09, 2023
    Hotel NEO Gajah Mada Pontianak by ASTON
    8.0
    Excellent
    Callistus from Malaysia
    Solo traveler
    Neo Room
    Stayed 3 nights in May 2022

    Excellent location. Very helpful staff.”

    Staying for 3 nights. Room just average size, but clean. Need to scan room card to use lift which is a plus. Housekeeping excellent service. Valet guys are the best, very friendly & helpful. Really enjoyed my stay here. Regards from Malaysia.

    Reviewed June 03, 2022

    See room deals

    Dear Mr. Callistus, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us in Pontianak. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin - Hotel Manager

    Responded June 06, 2022
    Hotel NEO Gajah Mada Pontianak by ASTON
    8.8
    Excellent
    Saira from Indonesia
    Couple
    Orion Room
    Stayed 4 nights in January 2020

    My third time stayed here ”

    This is my 3rd time stayed here, Sure I will come back again for next visit.

    Reviewed January 30, 2020

    See room deals

    Hi Saira, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review! We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. Amir / HM

    Responded January 31, 2020
    Hotel NEO Gajah Mada Pontianak by ASTON
    8.8
    Excellent
    Dennis from Indonesia
    Family with teens
    Deluxe Double Room
    Stayed 2 nights in December 2019

    Overall are good enough for this price range”

    Overall are good enough for this price range

    Reviewed January 07, 2020

    See room deals

    Hi Dennis, Thank you for your review! We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our hotel! Amir / HM

    Responded January 08, 2020
    Hotel NEO Gajah Mada Pontianak by ASTON
    8.8
    Excellent
    Dennis from Indonesia
    Family with young children
    Neo Room
    Stayed 2 nights in December 2019

    Overall are good enough for this price range”

    Overall are good enough for this price range

    Reviewed January 07, 2020

    See room deals

    Hi Dennis, Thank you for your review! We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our hotel! Amir / HM

    Responded January 08, 2020
    Hotel NEO Gajah Mada Pontianak by ASTON
    8.0
    Excellent
    tan from Indonesia
    Business traveler
    Room Assigned on Arrival
    Stayed 2 nights in January 2023

    Nice location”

    Nice staff, nice locatiin but need more parking lot

    Reviewed January 15, 2023

    See room deals

    Dear Mr. Tan, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. Thank you for the review especially for our staff and service. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin / Hotel Manager

    Responded January 18, 2023
    Hotel NEO Gajah Mada Pontianak by ASTON
    8.8
    Excellent
    Widodo from Indonesia
    Group
    Superior Double/ Twin Room
    Stayed 2 nights in March 2020

    Nice clean n comfortable”

    Recommended

    Reviewed March 17, 2020

    See room deals

    Hi Widodo, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Amir / HM

    Responded March 18, 2020
    Hotel NEO Gajah Mada Pontianak by ASTON
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss