Hotel NEO Gajah Mada - Pontianak
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Hotel NEO Gajah Mada - Pontianak

Jalan Gajah Mada, Pontianak City Center, Pontianak, Indonesia, 78121
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Superior Room - Bedroom Hotel NEO Gajah Mada - Pontianak
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    Hotel NEO Gajah Mada - Pontianak Reviews

    8.1
    Excellent
    /10
    (292 reviews)See what guests said
    10.0
    Exceptional

    "The hotel is worth staying as it provides 4 star service and..."

    Mohd F.

    -

    May 27, 2018

    8.4
    Excellent value for money
    Recommended by 96% of guests

    Things you’ll love about Hotel NEO Gajah Mada - Pontianak

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Daily housekeeping

    Excellent
    Location
    8.7
    See map
    Excellent location
    Popular
    Nearby
  • Betang House740 m
  • Museum Negeri Pontianak1.17 km
  • Saint Joseph Cathedral1.27 km
  • Keraton Kadriah1.3 km
  • Ayani Mega Mall1.49 km
  • Kapuas Square1.88 km
  • Digulis Monument2.01 km
  • Masjid Jami At2.24 km
  • Equator Monument4.96 km
  • Masjid Raya Mujahidin6.47 km
  • This property is in high demand!

    Last booked 6 hours ago

    Value for money8.4
    Location rating8.7
    Nearest airportSupadio Airport (PNK) - Indonesia
    Distance to airport13.9 km

    Rooms available at Hotel NEO Gajah Mada - Pontianak

    Superior Room
    Superior Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed or 2 single b...
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    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 king bed
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    Run of House
    Run of House
    ...
    • Shower
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    Superior
    Superior
    ...
    • Shower
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    Superior Room
    Superior Room
    ...
    • Shower
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    Deluxe Room
    Deluxe Room
    ...
    • Shower
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    Double Room King Bed
    Double Room King Bed
    ...
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      Twin/Double room - De Luxe
      Twin/Double room - De Luxe
      ...
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        Single room - De Luxe
        Single room - De Luxe
        ...
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          Double room - Single use - De Luxe
          Double room - Single use - De Luxe
          ...
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            Have a question for Hotel NEO Gajah Mada - Pontianak?

            What people love about Hotel NEO Gajah Mada - Pontianak

            • 9.6
              Exceptional

              "Good hotel."

              suhamizan

              |

              October 23, 2018

            • 7.2
              Very good

              "Staff friendly n helpfull cleanliness ermmm."

              yanti

              |

              November 1, 2018

            • 8.8
              Excellent

              "Overall are good enough for this price range."

              Jason

              |

              October 2, 2018

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            More about Hotel NEO Gajah Mada - Pontianak

            More about Hotel NEO Gajah Mada - Pontianak

            10.0
            Exceptional

            "TQSM for your good n excellent service"

            Bryna A.

            |

            June 30, 2018

            An overview

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            What they offer

            10.0
            Exceptional

            "Will stay again when I'm comeback to Pontianak"

            Jennifer

            |

            September 15, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Hotel NEO Gajah Mada - Pontianak from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (292)Booking.com Reviews (123)
            8.1
            /
            10
            Cleanliness8.1
            Facilities7.4
            Location8.7
            Service8.1
            Value for money8.4
            All languages
            All guests (292)
            All room types

            Show reviews that mention 

            Showing 100 verified guest comments
            12345
            8.0
            Excellent
            Kung from Malaysia
            Group
            Superior Room
            Stayed 2 nights in April 2019

            Noise Insulation is not the best ”

            Even we were 7 floors up, we were still able to hear the honking from motorbikes and cars that wouldn't stop until around mid night. If you're a light sleeper, bring a pair of ear plugs. Other than this, it was a good stay.

            Reviewed April 25, 2019
            10.0
            Exceptional
            William
            Solo traveler
            Superior Room
            Stayed 1 night in May 2019

            Remind me of my mom”

            This is my second stay in neo hotel..it reminds me of my mom..cause i ever stay there with her..it really miss my mom...when she is in kalimantan i think im kinda a bit neglect at her..but when she is not around i feel like i miss her and miss the moment we spent time together in kalimantan..thanks to neo hotel to bring back the memories

            Reviewed May 10, 2019
            7.2
            Very good
            Amy from Malaysia
            Group
            Deluxe
            Stayed 1 night in December 2018

            returned customer”

            Value for money, good location, very friendly staff. Love the coffee at lobby but its always packed! Was a bit disappointed with the cleanliness of the room this trip. Room paint chipped, stains on bedding, hair on towel.

            Reviewed April 09, 2019
            8.8
            Excellent
            Jason from Malaysia
            Group
            Superior Room
            Stayed 1 night in September 2018

            Recommend”

            Should give it a try since this hotel is newly built on 2016. Overall are good enough for this price range. Only 1 thing I would like to touch up, PLEASE DON'T LET CUSTOMERS WAIT FOR THEIR ROOMS TOO LONG. We reached the hotel around 2p.m. but we had been told that our rooms are not ready. So we wait at the lobby for around 2 hrs only all our rooms are ready. After all, we are happy with the facilities. The breakfast also not that bad.

            Reviewed October 02, 2018
            9.6
            Exceptional
            PIK from Malaysia
            Family with teens
            Superior Room
            Stayed 2 nights in August 2018

            Exceptional”

            The hotel was clean and at the city center. Was convenient to get Grab or GoJet. However, the food at the restaurant was terrible and not worth for money. Been chewing few pieces of beef for around 5 minutes and yet to be eaten after all.

            Reviewed August 23, 2018
            10.0
            Exceptional
            Veron from Singapore
            Group
            Superior Room
            Stayed 1 night in June 2018

            Wide range of TV channels ”

            Stayed in two different rooms and the experience differs depending on which floor it is. Nonetheless, it was extremely value for money as the bed was very comfortable, spacious restroom and there's a wide range of TV channels. There's a nearby convenience store and the rooftop restaurant was lovely

            Reviewed June 27, 2018
            9.2
            Exceptional
            Sherrie
            Solo traveler
            Superior Room
            Stayed 3 nights in September 2018

            Exceptional”

            The location, facilities, staff are awesome. They clean my room daily and even help me to fold my clothes Only part is the thin walls, I can hear what the other rooms are talking about from my bed. Had to turn on the tv to drown out the sound.

            Reviewed January 27, 2019
            9.2
            Exceptional
            Tiffany from Malaysia
            Group
            Superior Room
            Stayed 3 nights in February 2019

            Excellent location”

            I love this hotel. Location is strategic, easy to find food. It is about 3 mins walk from the famous Abang Kepiting seafood (must try!)

            Reviewed March 28, 2019
            10.0
            Exceptional
            IN from Malaysia
            Couple
            Superior Room
            Stayed 1 night in March 2019

            Good location”

            Nice, plenty of good foods around.

            Reviewed March 21, 2019
            9.2
            Exceptional
            Daeng from Australia
            Couple
            Superior Room
            Stayed 3 nights in March 2019

            Exceptional”

            Everything ok, except parking

            Reviewed March 19, 2019
            10.0
            Exceptional
            Bartasan from Indonesia
            Family with young children
            Deluxe
            Stayed 2 nights in December 2018

            BEST 3 STAR HOTEL IN PONTIANAK”

            BEST 3 STAR HOTEL IN PONTIANAK, GREAT LOCATION, GOOD PRICE, NICE VIEW FROM ROOF TOP DURING BREAKFAST

            Reviewed March 02, 2019
            9.6
            Exceptional
            Imran from Malaysia
            Group
            Superior Room
            Stayed 1 night in March 2018

            Excellent Choice for Young Traveler”

            I have stay in this hotel in one night, and I stay in another hotel the next day. Basically, I would give 10/10 for this hotel, but my uncle disagree, because he said the room is quite small and he cannot sleep earlier because of the sound from the road. But he love the coffee-scented air-freshener in the hotel lift VERY much. What I can say, it is very strategic location, good for young traveler with excellent WiFi connection (absolutely very fast), excellent room equipment, very clean room and toilet, excellent white-haired staff that give us early check in, splendid roof-top view and good breakfast. We have good time in the hotel, and I would definitely choose it again when going to Pontianak.

            Reviewed March 17, 2018
            8.0
            Excellent
            Hui from Malaysia
            Solo traveler
            Superior Room
            Stayed 2 nights in December 2017

            Very good”

            Not really in the center of the town, need to walk about 10-15 minute if need go nearest supermarket. But Indomart is just next door. Then if need use Go-car, not convenience due to the driver can't pick up at the hotel and need to walk around 5 minute to pizza hut for waiting the Go-car.

            Reviewed December 28, 2017
            9.6
            Exceptional
            gavin from Australia
            Solo traveler
            Superior Room
            Stayed 3 nights in November 2017

            perfect choice, really liked it”

            very comfortable stay. well designed, modern and spacious rooms with really nice bathroom. a few things were broken in the first room i was given, but the staff swapped me to another without problem. would definitely stay again and highly recommend.

            Reviewed November 25, 2017
            5.2
            Valentina from Indonesia
            Couple
            Superior Room
            Stayed 1 night in November 2018

            Above average”

            room is a bit run down. stains on towel, bed sheets, pillow case and table. asked for the room to be cleaned in the morning after we went out, only to find it was still not cleaned after comimg back in the afternoon. other than its good location, there's nothing commendable

            Reviewed November 03, 2018
            9.2
            Exceptional
            Mien from Malaysia
            Group
            Superior Room
            Stayed 3 nights in September 2018

            Won't regret the stay”

            Generally, it was an excellent experience. Location is good. Cleanliness is good as well though it can be further improved (one would least expect dust on the surface of the door but very visible with the down light shining). Housekeeping should be meticulous to ensure toiletries are replenished. Staff is friendly and commendable for their service - ferry us with umbrella from car to the hotel when it was pouring. Wifi has strong signal. Keep up the good work.

            Reviewed September 11, 2018
            10.0
            Exceptional
            Amber from Singapore
            Family with teens
            Superior Room
            Stayed 7 nights in June 2018

            It’s a very comfortable and nice hotel with everything needed :)”

            Pros : good wifi signal,good aircon(its real cold), good hot water, friendly staff, great location, very comfortable, easy to get food as it’s near the street, good design, breakfast food has lots of variety Cons: room service was real expensive as we still had to pay for service charge and government tax so be careful when you order room service for food. The Sound insulation was pretty bad as we are able to hear the people outside pretty clear and once you on song in the room a bit louder, the people outside could here it too. Also, a bit of movement here and there around the area in the floor is pretty clear as thr sound insulation is pretty bad.

            Reviewed June 25, 2018
            6.0
            Christian from Indonesia
            Business traveler
            Superior Room
            Stayed 2 nights in May 2018

            Disappointment”

            - Lorong menuju kamar lantai 6 BAU. - Handuk bersih yg diberikan BAU (seperti bau serangga kecoak). - fasilitas yg minim krn tidak ada gym dan pool. - lokasi parkir yg minim. - kedap suara kamar yg buruk.

            Reviewed May 28, 2018
            5.6
            Christina from Malaysia
            Group
            Superior Room
            Stayed 1 night in February 2019

            Check in, waited 1 hour”

            Room not yet ready

            Reviewed February 24, 2019
            8.0
            Excellent
            Tshi from Malaysia
            Family with young children
            Superior Room
            Stayed 2 nights in February 2019

            Recommend, good location ”

            Highly recommended

            Reviewed February 18, 2019
            12345
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