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8.4
Excellent
1,265 reviews
1,265 reviews
"Clean, good sleep, good shower, good breakfast."
"Room is compact but clean with comfortable bed and pillows."
"Location is very convenient."
"Breakfast in rooftop are nice place and variety are good enough for this budget."
"Lots of tasty foods & stores around hotel, breakfast also very tasty, staffs are polite."
9.0
Exceptional
Location rating score
Hotel NEO Gajah Mada Pontianak by ASTON
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Hygiene Plus
Inside city center
Front desk [24-hour]
720 meters to Betang House
Free Wi-Fi in all rooms!
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Restaurants
Bar
4 travelers have booked today.
Value for money | 8.5 |
Location rating | 9.0 |
Nearest airport | Supadio Airport (PNK) - Indonesia |
Distance to airport | 13.9 km |
Does Hotel NEO Gajah Mada Pontianak by ASTON offer dry cleaning services?
Yes! Hotel NEO Gajah Mada Pontianak by ASTON features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.
Is car parking available at Hotel NEO Gajah Mada Pontianak by ASTON?
Hotel NEO Gajah Mada Pontianak by ASTON features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Does Hotel NEO Gajah Mada Pontianak by ASTON offer an option for contactless check-in and check-out?
At Hotel NEO Gajah Mada Pontianak by ASTON, customers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.
What is the average travel time to the closest airport from Hotel NEO Gajah Mada Pontianak by ASTON?
The average travel time to get from Hotel NEO Gajah Mada Pontianak by ASTON to the airport is 26 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
How long do visitors generally stay at Hotel NEO Gajah Mada Pontianak by ASTON?
Verified past guests that have stayed at Hotel NEO Gajah Mada Pontianak by ASTON had an average nightly stay of 2 nights at this property.
At what time of the year is Hotel NEO Gajah Mada Pontianak by ASTON most popular?
Hotel NEO Gajah Mada Pontianak by ASTON's most popular month where verified guests have stayed the most is in December.
In which languages can Hotel NEO Gajah Mada Pontianak by ASTON's staff members communicate?
Hotel NEO Gajah Mada Pontianak by ASTON can converse up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the typical rating that past Business travelers' have given to Hotel NEO Gajah Mada Pontianak by ASTON?
Verified business travelers that have stayed at this property have given Hotel NEO Gajah Mada Pontianak by ASTON an average rating of 8.1. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to Hotel NEO Gajah Mada Pontianak by ASTON?
Verified families with older children that have stayed at this property have given Hotel NEO Gajah Mada Pontianak by ASTON an average rating of 8.4. You can look into more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Hotel NEO Gajah Mada Pontianak by ASTON?
Verified group travelers that have stayed at this property have given Hotel NEO Gajah Mada Pontianak by ASTON an average rating of 8.5. You can find more precise customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
8.4
"Clean, good sleep, good shower, good breakfast."
Sigit
|
August 25, 2023
9.6
"Room is compact but clean with comfortable bed and pillows."
Tze
|
June 2, 2023
9.2
"Location is very convenient."
RONALD
|
September 21, 2023
Experience Comfort and Convenience at Hotel NEO Gajah Mada Pontianak by ASTON
Welcome to Hotel NEO Gajah Mada Pontianak by ASTON, a 3.0-star hotel that offers a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy delicious meals at the hotel's restaurant or grab a drink at the bar. Room service is also available for those who prefer to dine in the comfort of their own room. For added convenience, the hotel offers laundry service, safety deposit boxes, concierge, car hire, luggage storage, and express check-in/check-out. Guests can also relax and unwind with a massage or take advantage of the free Wi-Fi in public areas. The hotel also features a designated smoking area, car park onsite, and car park free of charge. Other amenities include dry cleaning, shared lounge/TV area, daily housekeeping, breakfast buffet, and continental breakfast. Come and experience the comfort and convenience of Hotel NEO Gajah Mada Pontianak by ASTON.
Comfortable and Spacious Rooms at Hotel NEO Gajah Mada Pontianak by ASTON
Hotel NEO Gajah Mada Pontianak by ASTON offers a variety of comfortable and spacious rooms to cater to the needs of all guests. The Neo Room, spanning 22 square meters, features either one double bed or two single beds, perfect for solo travelers or couples. For those seeking more space, the Orion Room offers 28 square meters of luxury with a plush king-size bed for a restful night's sleep.
Discover the Rich Cultural Heritage of Pontianak
Hotel NEO Gajah Mada Pontianak by ASTON is conveniently located near several of the city's most significant landmarks and attractions. History buffs will love exploring the Museum Negeri Pontianak and learning about the region's rich cultural heritage. The Equator Monument is also a must-visit, as it marks the spot where the equator line passes through Indonesia. For those interested in religious landmarks, the Masjid Raya Mujahidin, Saint Joseph Cathedral, and Masjid Jami At are all within easy reach. Shopaholics will enjoy browsing the stores at Ayani Mega Mall, while those seeking a taste of local culture can visit the Keraton Kadriah and Betang House. Finally, don't miss the Digulis Monument, a tribute to the city's history and the brave souls who fought for its independence.
Friendly and Helpful Staff, Great Stay, and Clean Rooms
Hotel NEO Gajah Mada Pontianak by ASTON has received numerous positive customer reviews for its friendly and helpful staff. Guests have noted that the staff services are very good and that they love the hotel concept. The rooms are also highly praised for being clean and comfortable. The hotel's great location and overall cleanliness are also mentioned as highlights of the stay. Overall, guests have had a great experience at Hotel NEO Gajah Mada Pontianak by ASTON and highly recommend it to others.
Experience a Wonderful Stay at Hotel NEO Gajah Mada Pontianak by ASTON with Exceptional Customer Ratings
Hotel NEO Gajah Mada Pontianak by ASTON in Pontianak, Indonesia is a top-rated hotel with exceptional customer ratings. With an overall rating of 8.5, guests rave about the hotel's value, cleanliness, location, and staff performance. The hotel's prime location has earned it a remarkable 9.0 rating, making it the perfect base for exploring the city. The staff's exceptional performance has been noted by guests, with an impressive 8.5 rating. With its well-maintained rooms, excellent location, and attentive staff, Hotel NEO Gajah Mada Pontianak by ASTON offers an unforgettable stay that's worth every penny.
7.9
Housekeeping
14 mentions
Breakfast
12 mentions
Food & Dining
4 mentions
Swimming Pool
1 mention
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Free Wi-Fi in all rooms!
Daily housekeeping
Daily housekeeping
Bar
If It Rains.. and Convenient Location”
If it rains, main roads in front of the hotel will be flooded. More like a flash flood. Dont worry because the water wont reach the doorstep of the hotel. Need to do grocery shopping? There’s a Indomaret beside the hotel and Kaisar Hypermarket (5mins walk) just across the street.
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Dear Ms. Siti, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. Thank you for the review. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manager
Exceptional”
Staffs response is satisfying in resolving issue. Has a leaked room at furst night and offered to move another room. The first room has ants in bathroom no hair dryer, gordyn is not fully covered, blinking lamps when shut down, after complain the change room is superb, clean and bas no trouble at all, but fridge was broken and safety box was locked.
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Dear Ms. Hanny, Thank you for taking the time to leave us your feedback. We sincerely apologize for the negative experience you had with us. We apologize for this inconvenience of the room. We will of course do better to improve our facilities here so that our guest will be satisfied staying with us. We do hope that the next time you will find your stay here better. Please never hesitate to reach out to me directly if you have any questions or further concerns. Best regards, Amiruddin Thamrin Hotel Manager
Strategic hotel in Pontianak”
Hotel location was really strategic at Gajah Mada street at city center. Lots of tasty foods & stores around hotel, breakfast also very tasty, staffs are polite.
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Dear Mr. Steve, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us in Pontianak. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin - Hotel Manager
Best hotel in Pontianak”
located in Jl.Gajah Mada known as one main street in Pontianak , surround with many atraction store of souvenirs, street food and traditional food n not far from goverments office
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Dear Mr. Deny, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager
Good”
Overall is very good. I will choose this hotel again if I come to Pontianak
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Dear Ms. Fyfa, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager
Not suitable for travellers that brings their own transportation.”
There are no parking space at the hotel but there is a parking lot at the back of their hotel that is managed by other properties and requires you to pay around 3000Rupiah for the 1st hour and 1500Rupiah for every 1 hour if Im not mistaken.
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Dear Ms. Siti, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable reviews. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manage
Exceptional”
Good place to stay with many facilities for business development.
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Dear Mr. Chua, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us in Pontianak. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin - Hotel Manager
Rekomen”
Hotel bersih , dekat kuliner malam , pusat kota , mantap , service memuaskan. Terimakasih
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Yth. Pak Jimmy, Terima kasih atas review dan ulasan yang diberikan untuk Hotel Neo Gajah Mada Pontianak. Kami sangat senang anda menikmati waktu tinggal anda bersama kami dan telah membagikan pengalaman Anda dengan kami. Kami berharap dapat melayani Pak Jimmy lagi di lain waktu. Kami tunggu kunjungan Pak Jimmy berikutnya. Salam hangat, Amiruddin Thamrin / Hotel Manager
Exceptional”
Nice place to stay
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Dear Ms. Hazwani, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin / Hotel Manager
Exceptional”
Nice place to stat
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Dear Ms. Hazwani, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin / Hotel Manager
good and clean”
near town street. lot of food and shop near by.. good for family vacation..
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Dear Ms. Ling, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager
Top bgt”
Pokoknya top bgt deh
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Yth. Pak Lirizki, Terima kasih atas review yang diberikan untuk Hotel Neo Gajah Mada Pontianak. Kami sangat senang anda menikmati waktu tinggal anda bersama kami dan telah membagikan pengalaman Anda dengan kami. Kami berharap dapat melayani Pak Lirizki lagi di lain waktu. Kami tunggu kunjungan Pak Lirizki berikutnya. Salam hangat, Amiruddin Thamrin / Hotel Manager
Best location”
Best location, price and facility
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Dear Mr. Haditya, Thank you for the excellent review! We are so happy you enjoyed your visit! We endeavor to go beyond and above to ensure our guests to have memorable experience. Thank you for taking the time to write this kind review. We look forward to hosting you again for another great experience. Have a nice day! Warm regards, Amiruddin Thamrin / Hotel Manager
It’s not bad”
It wasn’t too bad, it just they don’t have parking lots and the card for the room is not always working, we had to changing twice for the card
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Dear Ms. Steffi, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable reviews. We apologize for the inconveniences regarding the keycard and parking area. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manage
Excellent location. Very helpful staff.”
Staying for 3 nights. Room just average size, but clean. Need to scan room card to use lift which is a plus. Housekeeping excellent service. Valet guys are the best, very friendly & helpful. Really enjoyed my stay here. Regards from Malaysia.
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Dear Mr. Callistus, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us in Pontianak. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin - Hotel Manager
My third time stayed here ”
This is my 3rd time stayed here, Sure I will come back again for next visit.
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Hi Saira, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable review! We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. Amir / HM
Overall are good enough for this price range”
Overall are good enough for this price range
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Hi Dennis, Thank you for your review! We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our hotel! Amir / HM
Overall are good enough for this price range”
Overall are good enough for this price range
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Hi Dennis, Thank you for your review! We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our hotel! Amir / HM
Nice location”
Nice staff, nice locatiin but need more parking lot
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Dear Mr. Tan, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. Thank you for the review especially for our staff and service. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin / Hotel Manager
Nice clean n comfortable”
Recommended
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Hi Widodo, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Amir / HM