Hotel Neo Plus Awana Yogyakarta
Hotel Neo Plus Awana Yogyakarta
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10.0
Exceptional

"Friendly and helpful staff."

Hew

|

August 18, 2017

Superior Room - Bed Hotel Neo Plus Awana Yogyakarta
Superior Room - Bed
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Lobby Hotel Neo Plus Awana Yogyakarta
Lobby
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Interior view Hotel Neo Plus Awana Yogyakarta
Interior view
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Interior view Hotel Neo Plus Awana Yogyakarta
Interior view
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See map Hotel Neo Plus Awana Yogyakarta
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Excellent
Location
8.1
See all 6 photos Hotel Neo Plus Awana Yogyakarta
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What guests are saying:
Internet connection was good enough, very great breakfast, t...
Paul from Indonesia
Business traveler
Pros: Staff at the reception and lobby are very courteous.
Evangeline from Philippines
Solo traveler
The hotel is located at a big road, very near to Sultan Palace. A small convenient store in the hotel complex. Has lots of parking spaces, even for big buses. The WiFi signal in the room is strong. Recommended hotel.
Edy from Indonesia
Family with teens
Not far from any good place at Yogya
HENDRI from Indonesia
Family with teens
The rooms were very luxurious and value for money. Lots of food nearby. Go during the evening to try the street food (esp. gurame goreng). The sambal restaurant beside the hotel has excellent food and very cheap price
Jaren from Singapore
Group
The staff, the restaurant end the room is perfect.
MAURIZIO from Thailand
Couple
My stay was great. They welcome me with friendly staff. My check in really smooth and quick. The room are clean and neat. I call to the hotel before to make sure my room is cold when i arrive, they did it.. Really nice touch.. :)
Nadiya from Indonesia
Solo traveler
The location is ok and their food is ok too. The hotel facilities are like 5 star hotel
Hery from Indonesia
Family with young children

Hotel Neo Plus Awana Yogyakarta

Excellent location
- Inside city center
- What's nearby?
Excellent
From 606 reviewsSee what guests said
8.2
/
10
Excellent value for money
8.3
Recommended by 91% of guests
Value for money8.3
Distance to city center2 km
Location rating8.1
Nearest airportAdisucipto International Airport (JOG)
Distance to airport8.5 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Garden

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 10 hours ago | 6 travelers are looking at this property right now
Superior Room
Superior Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds or 1 double b...
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Suite Room
Suite Room
...
  • Room size: 53 m²/570 ft²
  • Pool view
  • 1 queen bed
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Suite Standard
Suite Standard
...
  • Room size: 53 m²/570 ft²
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Superior With Breakfast
Superior With Breakfast
...
  • Smoking allowed
  • Shower
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Standard
Standard
...
  • Smoking allowed
  • Shower
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Standard Room Only - Promo
Standard Room Only - Promo
...
  • Non-smoking
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Standard Room Only
Standard Room Only
...
  • Shower
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower
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Twin room - De Luxe
Twin room - De Luxe
...
  • Shower
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Have a question for Hotel Neo Plus Awana Yogyakarta?

What people love about the property

  • 7.2
    Very good

    "The staff were nice and friendly."

    Ika

    |

    May 2, 2017

  • 6.8
    Good

    "Clean and comfy"

    Nyssa

    |

    December 7, 2017

  • 8.8
    Excellent

    "Cozy hotel with helpfull staff..."

    Jumhan

    |

    June 9, 2017

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More about Hotel Neo Plus Awana Yogyakarta

More about Hotel Neo Plus Awana Yogyakarta

9.6
Exceptional

"Very nice, variety breakfast and great breakfast."

Sinnathevan

|

May 19, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.0
Very good

"Overall comfortable stay here"

Sukedeve

|

September 18, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (606)Booking.com Reviews (1413)
8.2
/
10
Cleanliness8.2
Facilities8.0
Location8.1
Room comfort and quality8.0
Service8.2
Value for money8.3
Provided by verified guests of Agoda
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All guests (606)
All room types
Showing 316 verified guest comments
12345
8.0
Excellent
Mohd from Malaysia
Family with young children
Stayed 3 nights in October 2018
Very good hotel”
overall very good hotel
Reviewed January 19, 2019
10.0
Exceptional
HERLINA from Indonesia
Family with young children
Superior Room
Stayed 2 nights in January 2019
Good Location”
Very nice, variety breakfast and great breakfast
Reviewed January 16, 2019
Dear HERLINA, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Best Regards, Berri Naurika General Manager
Responded January 17, 2019
Hotel Neo Plus Awana Yogyakarta
9.2
Exceptional
NURDIANA from Malaysia
Group
Superior Room
Stayed 4 nights in September 2018
Great location and facilities”
The hotel is near to the "Sambal Special" restaurant. can be reached by walking 5 minutes only. The hotel also have mart at the same level to the lobby hotel and their price is cheapest. I wish to stay here again
Reviewed December 17, 2018
Hi NURDIANA, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, Berri Naurika General Manager
Responded December 20, 2018
Hotel Neo Plus Awana Yogyakarta
8.8
Excellent
Anastasia from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in December 2018
Excellent”
I stayed for 2 night. On the first night everything was fine. I was very happy with facilities, staff and room cleanliness. But, unfortunately on the second night the water system was outages and we had to take a shower in another room (provided by hotel)
Reviewed December 31, 2018
Dear Anastasia, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced and we do hope you give us another chance as we will definitely improve our services. Best Regards, Berri Naurika General Manager
Responded January 14, 2019
Hotel Neo Plus Awana Yogyakarta
10.0
Exceptional
Iwan from Indonesia
Family with young children
Superior Room
Stayed 1 night in January 2019
nice and new”
Nice hotel...good location...affordable and good service...recommended
Reviewed January 08, 2019
Hi Iwan, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future. Best Regards, Berri Naurika General Manager
Responded January 14, 2019
Hotel Neo Plus Awana Yogyakarta
8.8
Excellent
Jacqueline from Singapore
Group
Superior Room
Stayed 3 nights in August 2018
Value for money”
The hotel is relatively new and clean. Bathing towels has a strong chlorine smell, so bring your own face towel. The hotel is within walking distance of many good eating places. There are local food restaurants at the right side of the hotel. Mediterranean and other popular eating places are also within walking distance.
Reviewed September 29, 2018
Dear Jacqueline, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back at Hotel Neo+ Awana Yogyakarta. Best Regards, Berri Naurika General Manager
Responded October 03, 2018
Hotel Neo Plus Awana Yogyakarta
8.0
Excellent
Nur from Malaysia
Group
Superior Room
Stayed 3 nights in August 2018
Good”
so far so good
Reviewed January 01, 2019
Hi Nur, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Best Regards, Berri Naurika General Manager
Responded January 14, 2019
Hotel Neo Plus Awana Yogyakarta
8.0
Excellent
Erwin from Indonesia
Family with teens
Deluxe Room
Stayed 3 nights in July 2018
good family hotel”
is very close to the malioboro area and the prawirotaman cafe district... some staff was very helpful but some are very strict with rules that had to have authorizations overruled especially when deciding cosr factors
Reviewed July 07, 2018
Hi Erwin, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back at Hotel Neo+ Awana Yogyakarta. Best Regards, Berri Naurika General Manager
Responded July 10, 2018
Hotel Neo Plus Awana Yogyakarta
8.4
Excellent
Voon from Malaysia
Couple
Superior Room
Stayed 3 nights in June 2018
Good hotel with excellent service”
Pros: Nice design, comfortable bed & room, hair dryer, indoor pool, staffs were very polite (Greet us with smiles every time we in & out from the hotel :) Cons: Far from Malioboro street Overall a good hotel that worth staying
Reviewed June 21, 2018
Hi Voon, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Berri Naurika General Manager
Responded June 22, 2018
Hotel Neo Plus Awana Yogyakarta
9.6
Exceptional
Len from Philippines
Group
Superior Room
Stayed 2 nights in March 2018
Great hotel to stay in Yogyakarta City Center!”
It looks new relatively. Amentities and facilities are fantastic! Just make sure though that when you leave your luggage at the reception on your last day, put a lock. My friend’s bag was opened. Although nothing really important was lost.
Reviewed April 07, 2018
Hi Len, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear about the luggage. This critical feedback will be on our investigation. Thanks for letting us know. Best Regards, Berri Naurika General Manager
Responded April 13, 2018
Hotel Neo Plus Awana Yogyakarta
10.0
Exceptional
karthikeyan from Malaysia
Group
Superior Room
Stayed 2 nights in March 2018
Excellent service with super friendly staff”
I have stayed in more than 100 hotels and neo awana is the best ever hotel I have stayed. The staffs are super friendly and willing to give the best service for us. After this neo plus awana will be my only choice in Indonesia. Keep up your excellent service. Well done
Reviewed March 21, 2018
Dear karthikeyan, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Best Regards, Berri Naurika General Manager
Responded March 21, 2018
Hotel Neo Plus Awana Yogyakarta
8.0
Excellent
Joachim from Denmark
Couple
Stayed 3 nights in February 2018
Nice room and restaurant, BUT front desk staff performance miserable!”
Nice room, though moist air which could be cleared if aircondition was installed in the room. Restaurant with nice food, though very pricey (as expected I guess..). Serves some of the best French fries I've ever eaten. Front desk staff was incompetent, dishonest and forgetful when we booked trips! Staff recommended trip to nearby waterfall and charged 500000 IDR for return trip to the waterfall - they just "forgot" to tell us about the local mafia charging road entrance fee of 20000 IDR, and on arrival to the village at the waterfall 100000 IDR for a mandatory guide to the waterfall! We paid the road fee but of course didn't want to say the 100000. Staff wouldn't refund the tour fee even though they said the 500000 was the complete price to go to and back from the waterfall! The jeep tour to Bromo sunrise viewpoint and accessing Bromo crater was 650000 IDR - but they "forgot" to inform us that the dropoff point was FAR from the viewpoint, and the same with dropoff point for Bromo crater! So all in all, the hotel was OK, but front desk staff performance was TOTALLY UNACCEPTABLE!
Reviewed February 21, 2018
Hi Joachim, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our agent partner who arranged your trip. We do hope you give us another chance as we will definitely improve our services. Best Regards, Berri Naurika General Manager
Responded February 27, 2018
Hotel Neo Plus Awana Yogyakarta
3.2
Sri from Indonesia
Group
Deluxe Room
Stayed 1 night in August 2018
Pihak hotel mengganti deluxe menjadi superior karena deluxe tidak tersedia ranjang twin”
Saya booking 3 kamar deluxe untuk 6 orang , ternyata kamar deluxe hanya tersedia ranjang double , sedang rombongan 6 orang bapak2 ingin ranjang single , jadi pihak hotel mengganti dengan kamar superior yang lebih sempit tanpa mengganti kompensasi kelebihan harga yg di bayar untuk deluxe , seharusnya di cantumkan hanya tersedia ranjang double , saya memilih deluxe karena pertimbangan luas kamar , dan kecewa dengan hotel ini
Reviewed August 25, 2018
Yang Terhormat Ibu Sri, Terima kasih telah menginap bersama kami dan kami mohon maaf atas kekecewaan tersebut. Namun demikian perlu kami informasikan bahwa pada web Agoda untuk tipe kamar deluxe hanya menawarkan untuk tipe Double bed. Untuk pilihan twin bed hanya tersedia di tipe Superior. Selain itu pada saat check in, Resepsionist kami telah memberikan pilihan apakah berkenan untuk menambahkan extra bed di type Deluxe atau downgrade di tipe Superior. Kami selalu berusaha untuk memastikan kenyamanan tamu dan kami sangat menghargai ulasan Anda. Salam Hangat, Berri Naurika General Manager
Responded August 27, 2018
Hotel Neo Plus Awana Yogyakarta
7.6
Very good
patricia from Indonesia
Family with young children
Deluxe Room
Stayed 3 nights in August 2018
Very good”
Friendly and helpful staffs, clean rooms, nice breakfast, have many options of restaurants and street foods nearby. But unfortunately the front desk staffs didn't inform us the wifi ID and password, and the kids pool was not clean and I decided not to let my son swim in their pool.
Reviewed August 13, 2018
Hi patricia, Thanks for staying with us. We work hard to make it better and our guests happy. Really appreciate your feedback. Looking forward to welcoming you back at Hotel Neo+ Awana Yogyakarta. Best Regards, Berri Naurika General Manager
Responded August 21, 2018
Hotel Neo Plus Awana Yogyakarta
10.0
Exceptional
Ramon from Spain
Business traveler
Superior Room
Stayed 1 night in January 2018
Full off kindness ”
For the quality price I could say is best place I have ever been . Rooms are nice and clean , cleaning service is done everyday . The kindness of the staff is the biggest I have found . Feels like friends . You can meet people like Ryan , restaurant supervisor and Qory , working in reception , and they will make you feel like at home . I just loved this place and feel so well so I totally recommend it
Reviewed January 08, 2018
8.0
Excellent
Candy from Indonesia
Family with young children
Superior Room
Stayed 1 night in January 2018
Affordable and friendly hotel”
Place is quite nice with not so big swimming pool but decent for kids. The room is new and the hotel interior is modern with many huge potraits. The famous traditional resto, Gudeg Yu Djum is walking distance. The place is not exclusive and you may find batik sellers selling at the parking lot in the morning.
Reviewed January 08, 2018
8.0
Excellent
flelianty from Indonesia
Group
Suite Room
Stayed 2 nights in November 2017
Hotel in Yogya nearby Kraton and prawirotaman (with a lot of cafe )”
We book 3 kind of type of room Standard price with no breakfast.. room space is smaller is suitable for single or couple traveller Superior is bigger is good for business traveller Suite room is great for family Need a maintance for the cooridor only, the carpet is a bit smell. Breakfast room is full due to there are school group coming They have a convinient store and free wifi
Reviewed November 21, 2017
10.0
Exceptional
wilson from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in December 2018
Great Experience..”
Nice Hotels
Reviewed January 02, 2019
Hi Wilson, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Best Regards, Berri Naurika General Manager
Responded January 14, 2019
Hotel Neo Plus Awana Yogyakarta
6.0
Hui from Singapore
Couple
Deluxe Room
Stayed 4 nights in November 2018
No soundproof room”
The location and price of hotel is generally ok. This is also a busy hotel where there are many meetings going on. Not much soundproofing as you can hear people walking n talking at the corridor in your room. And, every morning at 345am to 4am there were loud morning prayers from a mosque nearby. The room is not soundproof at all. It affected our rest and sleep as we wake up early each day and sleep late as we had to travel far for our activities. The hotel should really consider sound proofing the rooms. If possible request for rooms facing the pool and you might not face such issue hopefully.
Reviewed November 21, 2018
Dear Hui, Thanks for staying with us. We work hard to make it better and our guests happy. We really appreciate your feedback. Best Regards, Berri Naurika General Manager
Responded November 22, 2018
Hotel Neo Plus Awana Yogyakarta
4.0
R from Indonesia
Business traveler
Superior Room
Stayed 2 nights in July 2018
Bad management”
First when I check In, they give me a room smelt as somebody smoke in that room. So I ask for an other room. They give me an other room. The next day I went out of the room at 09.00 in the morning, when I came back at 14.30 my room is still not yet been clean by the house keeping, I immideately call di house keeping, to come to clean my room. I am very angry. Neo grup is a bad hotel to stay. Never again
Reviewed July 13, 2018
Dear R, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Best Regards, Berri Naurika General Manager
Responded July 23, 2018
Hotel Neo Plus Awana Yogyakarta
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  • Excellent location
  • Kraton Yogyakarta