Hotel Neo Plus Green Savana Sentul

Hotel Neo Plus Green Savana Sentul

Kompleks Taman Budaya, Jl. Siliwangi no. 1, Sentul, Bogor, Indonesia, 16810
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     Hotel Neo Plus Green Savana Sentul

    Guest reviews

    7.7
    Very good
    /10
    (508 reviews)See what guests said
    5.6
    Review score

    "A lovely setting of green outside jakarta."

    Yvette

    -

    November 21, 2017

    8.1
    Excellent room comfort and quality
    Recommended by 91% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Last booked 7 hours ago
    Excellent
    Location
    8.1
    See map
    Excellent location
    Nearby
    Popular
  • Sentul Highland Golf Club570 m
  • Jungleland Adventure Theme Park570 m
  • Jungleland Outdoor Adventure Theme Park1.96 km
  • Sentul Paradise Park3.89 km
  • Sentul International Circuit5.92 km
  • Masjid Muammar Qadafi6.1 km
  • Mount Pancar6.82 km
  • Sumber Karya Indah6.92 km
  • Batik MAGO7.43 km
  • Kuntum Nurseries8.11 km
  • Value for money7.7
    Distance to city center22.1 km
    Location rating8.1
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport35.2 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Standard Room
    Standard Room
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds or 1 double b...
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    Standard Pool Access
    Standard Pool Access
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds or 1 queen be...
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    Standard Suite
    Standard Suite
    ...
    • Balcony/terrace
    • Shower
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    Standard Room with Pool level
    Standard Room with Pool level
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      Standard Room
      Standard Room
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        STANDARD POOL LEVEL.
        STANDARD POOL LEVEL.
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          Suite Room
          Suite Room
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            SUITE STANDARD - BED AND BREAKFAST
            SUITE STANDARD - BED AND BREAKFAST
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              Standard Room Without Extra Bed
              Standard Room Without Extra Bed
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                Suite Without Extra Bed
                Suite Without Extra Bed
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                  What people love about the property

                  • 9.2
                    Exceptional

                    "Nice and good hotel for a family"

                    Hadi R.

                    |

                    December 4, 2018

                  • 7.6
                    Very good

                    "The room is big and clean, bathroom is also big."

                    Maya

                    |

                    May 14, 2017

                  • 10.0
                    Exceptional

                    "Humble staff and nice breakfast."

                    dedi

                    |

                    August 13, 2017

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                  More about Hotel Neo Plus Green Savana Sentul

                  More about Hotel Neo Plus Green Savana Sentul

                  10.0
                  Exceptional

                  "I love the shower."

                  Khairul K.

                  |

                  May 16, 2016

                  An overview

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                  What they offer

                  8.4
                  Excellent

                  "Room is nice with small terrace, overall we enjoy it."

                  Felecia

                  |

                  August 11, 2018

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (508)Booking.com Reviews (156)
                  7.7
                  /
                  10
                  Cleanliness7.8
                  Facilities7.6
                  Location8.1
                  Room comfort and quality8.1
                  Service7.5
                  Value for money7.7
                  Provided by verified guests of Agoda
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                  All guests (508)
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                  Show reviews that mention 

                  Showing 411 verified guest comments
                  12345
                  7.2
                  Very good
                  Andy from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 3 nights in December 2018
                  not bad, cleanliness should be improved”
                  My family and I have stayed here few times and we liked this hotel. However, our recent stay was not so good as the room and facilities in the restaurant were not as clean as they were before. Our request to clean some dirty parts in the room was not fulfilled. In the positive aspects, location is very good and strategic, and the food overall tasted great.
                  Reviewed January 01, 2019
                  8.4
                  Excellent
                  Felecia from Indonesia
                  Group
                  Standard Room
                  Stayed 1 night in July 2018
                  Nice place in Sentul”
                  One thing that they need to adjust, I think the operational hour of swimming pool need to be update until 10pm especially during weekend. I choose pool access but I was arrived about 7pm and when I started swim the staff asked me to finish it by 8pm, please consider. The breakfast is quite nice, they have many options from rice, potato, porriage, cereal, etc. I tried the restaurant menu after swimming and you really need to fix the sandwich menu, it is no good. Room is nice with small terrace, overall we enjoy it.
                  Reviewed August 11, 2018
                  Dear Ms. Felecia, Thank you for taking the time to write your review of our property, your comments are very much valued. We apologize that the sandwich did not meet your expectation, we have noted your comment and shared it to related department. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Dony Adriansyah Hotel Manager
                  Responded August 14, 2018
                  Hotel Neo Plus Green Savana Sentul
                  8.8
                  Excellent
                  WILLIAM from Indonesia
                  Family with young children
                  Standard Pool Access
                  Stayed 2 nights in June 2018
                  Spacious room with good ambience ”
                  Spacious room with good ambience. This was my first stay at Neo+, after heard many good recommendation from friends for short getaway. This hotel is same group with Aston. The breakfast is so so, but the room with pool access is great and kids really enjoyed the 2 nights stay. Pick the room no. 129-135 or 109-115. This hotel has direct access to taman budaya with spacious landscape and your kids could play drone, kite, riding horse, etc. While the Daddy could enjoy coffee at Kopi Oey while watching the kids playing around. There was a good and authentic Italian Restaurant and should try it.
                  Reviewed June 12, 2018
                  Dear William , Thank you for staying at Neo+ Green Savana Sentul City as your accommodation. Highly appreciated been giving us good reviewed and we hope we’ve been created memorable moment by our services and products We hope and very happy to welcoming you again soon for next moment. Best Regards, Dony Adriansyah Hotel Manager
                  Responded June 19, 2018
                  Hotel Neo Plus Green Savana Sentul
                  8.0
                  Excellent
                  Martharia from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 1 night in June 2018
                  Tempat yang baik untuk mencari hiburan singkat buat anak2 dan orang tua. Ramah & bersih.”
                  Pelayanan stafnya baik dan cukup unik melihat staf wanita yang melayani kami dengan rambut wig putihnya, yang ternyata merupakan salah satu icon hotel ini. Kamar yang diberikan memuaskan, luasnya, bersihnya, perangkat di dalamnya. Yang paling menyenangkan anak2 adalah kolam renangnya & channel TV yg cukup bervariasi. Sarapannya pun cukup bervariasi, bisa untuk anak2 dan orang tuanya. Masukkan adalah penyediaan handuk di kolam renang, kita harus mencari staff & menanyakan dulu untuk handuk kolam, mungkin bisa dipertimbangkan tempat khusus pemgambilan handuk tsb. Untuk alat penyimpan sabun, sampo & conditioner di kamar mandi, mungkin tolong pertimbangkan yang lebih mudah pemakaiannya untuk anak2 tanpa harus mengeluarkan tenaga lebih untuk mengeluarkannya. Sarapan cukup bervariasi, bisa memenuhi selera anak2 dan orang dewasanya. Keseluruhannya untuk keluarga dengan anak2 kecil akan puas ketika bermalam di hotel ini.
                  Reviewed June 12, 2018
                  Dear Martharia, Terima kasih telah menginap di Neo+ Green Savana Sentul City dan juga komentar positifnya yang menjadikan kami semakin baik kedepannya. Kami tunggu kedatangan selanjutnya dengan pengalaman yang lebih baik Regards, Dony Adriansyah Hotel Manager
                  Responded June 19, 2018
                  Hotel Neo Plus Green Savana Sentul
                  6.0
                  Edo from Netherlands
                  Business traveler
                  Standard Room
                  Stayed 1 night in October 2018
                  Hotel, only for taking if you stay there”
                  The hotel rooms are OK. The place is too quiet ifyou want to stay in hotel. The restaurant not good enough for western clients. Add only two simple dishes to the menu : Zuppa Zuppa Soup (or mushroom soup) and Garden Salad, then your clients do not have to choose indonesian only.
                  Reviewed October 31, 2018
                  Dear Mr. Edo, Thank you for giving us feedback on your recent stay at NEO+ Green Savana Sentul. We are happy to know that you enjoyed our hotel rooms. However, We are sorry to know that we have failed to exceed your expectation regarding the western menu we have provided at restaurant. Your comments have been addressed to our Culinary team for further review and improvement. Once again thank you for your kind feedback. We do look forward to welcoming you again with another better experience. Best Regards, Dony Adriansyah Hotel Manager
                  Responded November 05, 2018
                  Hotel Neo Plus Green Savana Sentul
                  4.8
                  rangga from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 2 nights in August 2018
                  Room not clean”
                  The hotel not clean, stairs dirty, room not clean enough, toilet dirty, we have to asking to change trash bin coz it’s broken and they still use it. Breakfast not good, mess all around, taste not good
                  Reviewed August 20, 2018
                  Dear Mr. Rangga, Thank you for staying with us at Neo+ Green Savana Sentul City We strive to make the experience at Neo+ Green Savana Sentul City that you will remember forever. Therefore, your comments are very important to us. We would like to aplogize for the product/service that did not meet your expectation. We Love to hear your feedback and use it to review and improve our services and product. Looking forward to welcome you soon with better experience. Best Regards, Dony Adriansyah Hotel Manager
                  Responded August 29, 2018
                  Hotel Neo Plus Green Savana Sentul
                  9.2
                  Exceptional
                  Hadi from Indonesia
                  Family with young children
                  Standard Pool Access
                  Stayed 1 night in September 2018
                  Nice and good hotel for a family ”
                  Nice and good hotel for a family
                  Reviewed December 04, 2018
                  8.8
                  Excellent
                  Akhmad from Indonesia
                  Family with young children
                  Standard Pool Access
                  Stayed 1 night in December 2016
                  Cheap hotel for sentul passing by.”
                  Huge room with direct swimming pool access. Wifi is a bit slow. Close to Taman budaya, Jungleland, and Ah poong. Breakfast are not that special. Good playground for kids i.e Movies, playstation, chess, pingpong.
                  Reviewed December 27, 2016
                  9.2
                  Exceptional
                  Fendry from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 1 night in October 2016
                  nice hotel in sentul area”
                  pros: - spacious room - cheap cappuccino price during breakfast - hot water shower working properly - great staffs who can help you bringing your stuffs, especially from 2nd floor rooms cons: - 2nd floor rooms are not equipped with lift therefore 2nd floor rooms are not trolley/luggage/baby stroller friendly - water boiler is not well maintained, its lid is broken and hot water is spilled over
                  Reviewed October 24, 2016
                  9.7
                  Exceptional
                  Jeanette from United States
                  Couple
                  Standard Room
                  Stayed 1 night in June 2015
                  Love the location and big room”
                  clean, location and quiteness
                  My partner and I were so satisfied with the hotel service. We went there when the swimming pool was being renovated but the work did not bother us at all..no heavy pounding alike :) We went there on June 2015 and was pleasantly surprise by the cleanliness and polite staff. We only stayed for one night but was a great and satisfying stay. We surely will come again. The room is very spacious and we love LOVE te separate shower and bathroom...and the sink area was superb. All in all.. we surely will stay in this hotel again given the chance. Keep up the good work.
                  Reviewed December 27, 2015
                  9.0
                  Exceptional
                  susanti from Indonesia
                  Couple
                  Standard Room
                  Stayed 1 night in December 2015
                  Very good hotel”
                  The room is big, bathroom is super big and clean, nice pool, friendly staff.
                  I booked a room w agoda, it said included bfast, but somehow when i got there, the staff said that my room is not included bfast. So make sure u guys re-confirm to the hotel if the room is included bfast or not.
                  Reviewed December 08, 2015
                  10.0
                  Exceptional
                  Shelly from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 1 night in February 2015
                  Best Family Staycation ever”
                  The Design, the size and the swimming pool
                  We enjoyed one-night stay here and pleasant experience. Children had great time swimming and run about. Old folks could get some time to relax at the verandah. Hope Hotel Neo Plus Green Savana Sentul can maintain this great standard. It should get 4-star!
                  Reviewed July 06, 2015
                  8.0
                  Excellent
                  citra from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 2 nights in June 2018
                  Good Hotel”
                  Everything is good
                  Reviewed October 18, 2018
                  Dear Ibu Citra, Thank you for choosing Neo+ Green Savana Sentul City as your accommodation. Your comment increasing our spirit to always give excellent service and better future. Look forward to welcoming you again to create another memorable moment with us. Kind regards, Dony Adriansyah Hotel Manager
                  Responded October 19, 2018
                  Hotel Neo Plus Green Savana Sentul
                  7.2
                  Very good
                  Danny from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 1 night in November 2018
                  Weekend Getaway”
                  My trip was on November 3rd to 4th, 2018 at this hotel. This hotel is good for a weekend getaway. The room is spacious and clean. We love the fresh air of Sentul hills. The venue is also green and refreshing. However, only one thing that we want to convey for better improvement: the restaurant service. When we arrived at almost evening at the hotel, I and my kids went to the restaurant and ordered some meals. But it turned out that after waited for more than 45 minutes, no signs of our meals would be served. Then I took the initiative to the restaurant server, to deliver the meals to our hotel room. After we got back into our hotel room, we waited for another 30 minutes, still, no meals were delivered to our room. So I went back to the restaurant and asked to cancel the order since I had already waited for more than 1 hour for the meals. The restaurant agreed to void my order and won't put it into my room's bill.
                  Reviewed November 05, 2018
                  Dear Mr. Danny, Thank you for taking the time to write your review of our property, your comments are very much valued. We are happy to know that you enjoyed our clean room and refreshing venue we have provided. However, we regret to know that we have failed to meet your expectation regarding the service at restaurant. I do apologize for the inconvenience that had occurred, please be rest assured that it was not our normal standard. The problem you have raised been addressed to our food & beverage team and the management have took necessary action to department concerned. Once again thank you for your constructive feedback and we look forward to another opportunity to host you at our property with better experience. Best Regards, Dony Adriansyah Hotel Manager
                  Responded November 05, 2018
                  Hotel Neo Plus Green Savana Sentul
                  8.0
                  Excellent
                  tandryanto from Indonesia
                  Family with young children
                  Standard Room
                  Stayed 1 night in March 2018
                  Good Hotel”
                  Mantaaaap
                  Reviewed December 05, 2018
                  8.0
                  Excellent
                  Sortha from Indonesia
                  Family with young children
                  Standard Pool Access
                  Stayed 1 night in June 2018
                  Second time here with bigger family. Love the pool&jacuzzi, big bed and quietness”
                  The food is so so and not much of sightseeing around.
                  Reviewed June 06, 2018
                  Dear Sortha , Thank you for choosing Neo+ Green Savana Sentul City as your accommodation. your comment increasing our spirit to always give excellent service and better future. Look forward to welcoming you again to create another memorable moment with us. Best Regards, Dony Adriansyah Hotel Manager
                  Responded June 19, 2018
                  Hotel Neo Plus Green Savana Sentul
                  5.6
                  Yvette from Australia
                  Couple
                  Standard Room
                  Stayed 4 nights in November 2017
                  Need to get their act together ”
                  A lovely setting of green outside jakarta. City. The design of hotel is lovely. Staff are friendly but lack in training to be prompt to attend to things like collecting room service plates left outside the room for a whole day until you ask them to collect. The cleaning of the room is surface. So the bed is made well and the towels are replaced but I doubt anyone scrubs the bathroom or truly cleans the floor. My feet were black from walking around barefoot on the floor. This is all in training. The staff are friendly and mean well. We would come back if they cleaned properly and stepped up the act with the service. The service is lacking. The breakfast buffet also a little unhygeneic with flies everywhere .. we stayed for 5 night and it was the same every day. Some tightneining up of training and management of some basics like hygiene would go a long way.
                  Reviewed November 21, 2017
                  Dear Yvette, Our deepest apology for the inconvenience during your stay. We thank you to bring this matter to our attention so we could improve our quality in cleanliness, hygiene and sanitation in our property by giving more training to our staffs. We hope we could welcome you back to Hotel NEO+ Green Savana Sentul City in the near future. Have a pleasant day...... Regards, Dony Adriansyah Hotel Manager
                  Responded December 16, 2017
                  Hotel Neo Plus Green Savana Sentul
                  6.0
                  irene from Singapore
                  Couple
                  Standard Pool Access
                  Stayed 1 night in November 2017
                  Comfortable stay”
                  Short stay as we were exploring sentul~breakfast was the usual,not much variety~room was ok~but standard pool access dont hv bathtub while the standard room have bathtub~staffs at the counter were friendly~overall still good
                  Reviewed November 15, 2017
                  Dear Valued Guest, Thank you for choosing NEO+ Green Savana Sentul City for your stay. Your comment is very valuable to support our concern in commitment to service and guest satisfaction We look forward to welcoming you soon Best Regards, Dony Adriansyah Hotel Manager
                  Responded June 21, 2018
                  Hotel Neo Plus Green Savana Sentul
                  4.8
                  Nayda from Indonesia
                  Business traveler
                  Standard Room
                  Stayed 1 night in August 2017
                  Acceptable”
                  The hotel facilities & building are not as good as shown in the website. The room was ok & quite big. Don't expect too much from the breakfast, very standard & some of the plates, cups, spoon & fork are a bit dirty. It seemed they don't wash them properly. Quite suprised for me because Neo hotel usually good as the hotel is managed by Aston & has its own standard for cleanliness, service etc. Staff performance was ok but not too special. Will I come back again to this hotel? Not sure..
                  Reviewed August 29, 2017
                  7.6
                  Very good
                  Maya from Indonesia
                  Solo traveler
                  Standard Pool Access
                  Stayed 1 night in May 2017
                  Nice place for weekend gateaway”
                  The room is big and clean, bathroom is also big. However the wall is too thin, I can hear child crying from the room next door. I chose this hotel bcoz many reviews said the pool is nice. Pool is nice but it is too small. I thought it is a long pool, but not so much. It was a pleasant stay though.
                  Reviewed May 14, 2017
                  12345
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