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About this property

Description

Located in the lovely area of Surabaya Center, Hotel New Coklat enjoys a commanding position in the shopping, restaurants, business hub of Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are The Grand City Mall, Monumen Kapal Selam, Delta Theatre.

The facilities and services provided by Hotel New Coklat ensure a pleasant stay for guests. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, car park.

The ambiance of Hotel New Coklat is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Surabaya, make Hotel New Coklat your home away from home.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Dining, drinking, and snacking

  • Coffee shop
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 48
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Verified traveler reviews

Filter by traveler type
Good



based on 24 reviews
  • Cleanliness 6.8
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 6.1
  • Service 6.1
  • Value for money 6.8
  • Food/Dining 4.9
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Tanja from Finland
Business travelers
Executive
Stayed one night in July 2016
Basic budget hotel with great location near to convention center
Great location just 1 minute walk from Grand City mall and convention center. Basic budget hotel, comfy bed and room. Value for money.
Reviewed July 31, 2016
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LIZA from Malaysia
Business travelers
Deluxe
Stayed 4 nights in July 2016
Close to Grand Convex & Mall, Bathroom needs improvement
Very close to Grand Convex and Mall, 5-minutes walk. Bathroom cleanliness can be improved. Shower was not powerful enough. Hot shower was not warm enough. Wifi connection lost from midnight to morning. Breakfast was edible but nothing great.
Reviewed July 29, 2016
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Yau from Malaysia
Business travelers
Deluxe
Stayed 2 nights in July 2016
Convenience
Quite good location for us...
Reviewed July 27, 2016
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winatuningsih from Indonesia
Business travelers
Deluxe
Stayed one night in August 2015
hotel coklat
lokasi
baik
Reviewed August 25, 2015
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emery from Indonesia
Business travelers
Deluxe
Stayed one night in July 2015
good stay and good location
comfort , cheap , clean
good stay and good location
Reviewed July 28, 2015
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kimberly from Indonesia
Business travelers
Deluxe
Stayed one night in July 2015
GOOD STAFF AND GOOD BREAKFAST
GOOD STAFF AND GOOD BREAKFAST
GOOD STAFF AND GOOD BREAKFAST
Reviewed July 23, 2015
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regina from Indonesia
Couples
Deluxe
Stayed one night in June 2015
excellent staff and value for money
value , staff , location
This really is superb value. Clean and comfortable rooms, with staff who make the effort to be friendly and remember your name. Rooms are sizeable and well maintained. Plus there are reliable eagle taxis outside. Only 3 mins walk from grand city mall. For a good stay in Surabaya this is highly recommended.
Reviewed June 30, 2015
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cleo from Indonesia
Business travelers
Deluxe
Stayed one night in May 2015
good stay
clean , cheap
The location is really great, near a lot of attractions in surabaya city. The breakfast is good as I dont expect that they will provide such a complete breakfast in this budget hotel. The staff is really helpful. Once I asked about breakfast earlier as my flight was 7.00 AM and they mentioned that it will be prepared early on 6.00 and definitely like what they said. Definitely consider to go back here again when I visit Surabaya for leisure or business.
Reviewed June 23, 2015
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Randi from Indonesia
Business travelers
Deluxe
Stayed 3 nights in November 2014
bad service. not recommended.
close to grand city mall. thats all.
not very interesting place to stay
Reviewed November 11, 2014
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Ananda from Indonesia
Business travelers
Executive
Stayed 2 nights in February 2014
decent city hotel
location location location
Reviewed August 19, 2014
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Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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