Hotel New Grand
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Hotel New Grand

10 Yamashita-cho Naka-ku, Yokohama, Yokohama, Japan, 231-8520
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Main Building Single Room - Non-Smoking Hotel New Grand
Main Building Single Room - Non-Smoking
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    Lobby Hotel New Grand
    Interior view Hotel New Grand
     Hotel New Grand
    Tower Building Bay View Room with Double Bed - Non-Smoking - Bed Hotel New Grand
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    Lobby Hotel New Grand

    Guest reviews

    9.0
    Exceptional
    /10
    (418 reviews)See what guests said
    9.6
    Exceptional

    "Location near China Town, subway station and cruiseport"

    Craig

    -

    August 29, 2017

    9.2
    Exceptional service
    Recommended by 95% of guests

    Property highlights

    Things you'll love

    • 310 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Exceptional
    Location
    9.4
    See map
    Exceptional location - 150 meters from city center
    Nearby
    Popular
  • Former England Nanabankan Building80 m
  • Yokohama Media and Communications Center110 m
  • Yamashita Park120 m
  • Yokohama Marine Tower180 m
  • Hikawa Maru Liner250 m
  • Yokohama Daisekai - DASKA280 m
  • Gofuku Jushinten300 m
  • Motomachi Chukagai Train Station310 m
  • Yokohama Doll Museum330 m
  • Yokohama Daisekai330 m
  • This property is in high demand!

    Last booked 8 hours ago

    Value for money8.7
    Distance to city center0.2 km
    Location rating9.4
    Nearest airportHaneda Airport (HND)
    Distance to airport15.5 km
    Select your room
    9.1
    Exceptional
    Room comfort & quality
    Main Building Grand Suite with Twin Bed - Non-Smoking
    Main Building Grand Suite with Twin Bed - Non-Smoking
    ...
    • Room size: 53 m²/570 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Main Building Twin Room - Non-Smoking
    Main Building Twin Room - Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Main Building Single Room - Smoking
    Main Building Single Room - Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Harbor view
    • 1 single bed
    Enter dates to see prices
    High Floor Double Non-Smoking
    High Floor Double Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Main Building Single Room - Non-Smoking
    Main Building Single Room - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Harbor view
    • 1 single bed
    Enter dates to see prices
    High Floor Twin Non-Smoking
    High Floor Twin Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Partial sea view
    • 2 single beds
    Enter dates to see prices
    Main Building Grand Suite with Double Bed - Non-Smoking
    Main Building Grand Suite with Double Bed - Non-Smoking
    ...
    • Room size: 56 m²/603 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Tower Building Bay View Room with Double Bed - Non-Smoking
    Tower Building Bay View Room with Double Bed - Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Tower Building Bay View Room with Double Bed - Smoking
    Tower Building Bay View Room with Double Bed - Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Main Building Double Room Non-Smoking
    Main Building Double Room Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Harbor view
    • 1 queen bed
    Enter dates to see prices

    What people love about the property

    • 9.6
      Exceptional

      "Our room had a great view."

      hana

      |

      November 20, 2018

    • 6.8
      Good

      "Reception staff are polite and helpful."

      Angela

      |

      November 26, 2018

    • 9.2
      Exceptional

      "Staff are helpful and friendly."

      Lai

      |

      November 20, 2018

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    More about Hotel New Grand

    More about Hotel New Grand

    8.8
    Excellent

    "The room is great"

    farah

    |

    November 1, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Extremely satisfied!"

    Hector

    |

    January 1, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (418)Booking.com Reviews (1574)
    9.0
    /
    10
    Exceptional
    Cleanliness9.0
    Facilities8.5
    Location9.4
    Room comfort and quality9.1
    Service9.2
    Value for money8.7
    Provided by verified guests of Agoda
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    All guests (418)
    All room types

    Show reviews that mention 

    Showing 185 verified guest comments
    12345
    10.0
    Exceptional
    Michael from Indonesia
    Business traveler
    Tower Building Room with Twin Bed - Smoking
    Stayed 1 night in November 2018
    historical hotel with its class...”
    Situated amidst Yokohama famous China town and Yokohama port, this historical luxury hotel gives the feeling of being in the 80's. It's a five-stars hotel with warm hospitality and helpful staff. The room interior not so spacious with full glass window from ceiling to floor facing the port gives the feeling of freedom.
    Reviewed December 01, 2018
    6.4
    Good
    Manfred from United States
    Solo traveler
    Single Bed Room
    Stayed 1 night in April 2019
    Room not satisfactory ”
    I booked, and was confirmed in, a non-smoking room. It was immediately obvious that previous occupants had smoked in this room.
    Reviewed April 28, 2019
    8.4
    Excellent
    Luis from Philippines
    Couple
    Tower Building Room with Twin Bed - Non-Smoking
    Stayed 3 nights in February 2019
    Best hotel in Yokohama ”
    Nice and very clean hotel. Walking distance to all tourist attractions and Chinatown.
    Reviewed April 14, 2019
    7.6
    Very good
    Elaine from Australia
    Couple
    Tower Building Bay View Room with Twin Bed - Non-Smoking
    Stayed 2 nights in March 2019
    Uncomfortbly hot room”
    The hotel has an old world charm, staff helpful. What bothered me was the room we got was NOT what was represented on Agoda's website when booking. I learnt from the staff that the floor we were on was not refurbished. We spent 2 nights in a very stuffy hot room - too much heating which you cant control and no air circulation. The room smelt old and musky.
    Reviewed March 12, 2019
    9.6
    Exceptional
    Corry from Australia
    Couple
    Marine Tower view Twin [Basic Plan-Room only] [Non Smoking]
    Stayed 2 nights in December 2018
    clise to cruise terminal”
    We had a very pleasant stay at this hotel. The location was perfect and close to shopping, China town andmore importantly within walking distance to the Yokohama cruise terminal. There is a bus in the morning and Two in the evening (only) that connects directly from Nerita international airport and stops right outside this hotel. (limousine taxis bus). Just one stop at the local airport. Tickets online or from counter at the Nerita airport. Excellent connection to the hotel.
    Reviewed February 18, 2019
    9.6
    Exceptional
    Rob from Australia
    Couple
    Deluxe Main Building Twin Room - Non-Smoking
    Stayed 3 nights in October 2018
    Sensational Stay in Old Section”
    We got this place for a great price on Agoda and lovedbthe room, view, location right near everything. Parks, port, walking, Chinatown, food, supermarkets, transport, sightseeing....everything is right there. We were glad we stayed 3 nights and could have done extra. Simply wonderful
    Reviewed October 20, 2018
    9.2
    Exceptional
    Nattapol from Thailand
    Business traveler
    Tower Building Room with Twin Bed - Non-Smoking
    Stayed 1 night in August 2018
    Nice hotel with great location ”
    Stayed this hotel for 1 nice during Yokohama business trip and impressed with cleanliness, location and staffs. Breakfast was average with stunning sea views. 5 min walk to subway and close to many convenience stores.
    Reviewed August 25, 2018
    10.0
    Exceptional
    Lyn from United States
    Couple
    Twin Room
    Stayed 1 night in April 2019
    Affordable luxury in the perfect location for Pre cruise travelers. ”
    Within one block of subway which we used in connection to JR train from Narita airport. Two blocks from Chinatown for yummy dinner.
    Reviewed April 17, 2019
    9.2
    Exceptional
    Semele from Australia
    Solo traveler
    Tower Building Room with Twin Bed - Non-Smoking
    Stayed 1 night in December 2018
    One night stay”
    Great hotel, great location (also really close to Chinatown, and the subway station for access to all parts of Yokahama). Room was spacious and really clean, and the view was amazing! I only had one night prior to a cruise so didn't experience all facilities at the hotel, but if it's anything like the room and location it would be excellent!
    Reviewed December 29, 2018
    9.2
    Exceptional
    Lai from Hong Kong
    Group
    Tower Building Room with Twin Bed - Non-Smoking
    Stayed 2 nights in November 2018
    Value for money ”
    The old hotel has been going to its 90th anniversary, but it shows no sign of aging. It should have been undergone renovation to a certain extend so its overall impression is a well kept in both services quality and esteemed hotel. Staff are helpful and friendly. One only comment is the bar should have more choice of beer and wine if international customers are to be served .
    Reviewed November 20, 2018
    10.0
    Exceptional
    Janet from Australia
    Solo traveler
    Tower Building Room with Twin Bed - Non-Smoking
    Stayed 3 nights in November 2018
    The Best of Japanese Hospitality”
    From the moment of my arrival at Hotel New Grand, to my departure three days later, I was treated as an honoured guest by every member of staff at this historic establishment. The location of the hotel cannot be beaten - opposite the very pleasant Yamashita Park - and close to restaurants, convenience stores, an excellent supermarket, rail links and the Osanbashi Cruise Terminal. My room (on the 11th floor) was spacious, immaculately clean and well appointed with all of the comforts I prefer, including cable TV, a bar fridge and lounge chair. The hotel provides a quiet, calm environment, and (given the lack of incidental noise), I occasionally wondered if I was the only guest in residence. It is obvious the hotel staff are committed to providing the highest level of customer service, which they deliver graciously, and yet unobtrusively. I certainly recommend the Hotel New Grand and look forward to visiting this wonderful hotel again at some point in the future.
    Reviewed November 10, 2018
    10.0
    Exceptional
    Chi from Hong Kong
    Solo traveler
    Tower Building Room with Twin Bed - Non-Smoking
    Stayed 1 night in December 2018
    Perfect hotel”
    With this good price, you can enjoy a 6 star service and a nice view with whole yokohama harbour at your room. Brilliant!
    Reviewed February 07, 2019
    8.4
    Excellent
    SEJIN from South Korea
    Couple
    Tower Wing Harbour View Double Room 31 to 35 Sq M
    Stayed 1 night in March 2018
    It was great expriences ”
    I visited here during my vacation and the view I stayed and location was excellent. I will def. stay again when i go there. Staffs are very kind too. (Except for the exprience that i left my phone charger here but housekeeping coudlnt find it)
    Reviewed March 04, 2018
    10.0
    Exceptional
    Alex from Vietnam
    Solo traveler
    Tower Building Room with Twin Bed - Smoking
    Stayed 1 night in July 2017
    Beautiful hotel with a great view and even more amazing staff”
    Thanks to Seto-san, we got a reasonable priced taxi van to Tokyo last minute. The staff at the hotel was extremely helpful as well. Did i mention the room was gorgeous as well. Spaciously rare for Japan standards.
    Reviewed July 18, 2017
    9.3
    Exceptional
    SHuk from Hong Kong
    Family with young children
    Tower Building Room with Twin Bed - Non-Smoking
    Stayed 2 nights in February 2015
    A nice stay experience”
    good location, helpful staffs and clean room
    Very good stay experience with this hotel. We arrived late at that night, it was cold and we have many luggage. The staffs helped us to move the luggage from our car and settled me and my daughter to our room very efficient while my husband went to park the car. Very nice. The hotel is at good location, with beautiful sea view and very closed to China town.
    Reviewed March 11, 2015
    10.0
    Exceptional
    Gilbert from United States
    Couple
    Tower Building Bay View Room with Double Bed - Non-Smoking
    Stayed 4 nights in August 2018
    Great hotel and fantastic staff -- highly recommended”
    Wonderful hotel and absolutely fantastic staff. Very conveniently located for cruises -- close to Osanbashi terminal, and close to train stations so easy to get anywhere. Rooms are clean and comfortable. Great views of the harbor. The hotel is an excellent value for the price. More affordable than other comparable hotels in the area, and much more affordable than the hotels in downtown Tokyo. My only negative is that there is a charge of 594 Yen (about $5.40 USD) each time you want ice. Ice must be ordered from room service. In my travels all around I've never before been charged for ice .
    Reviewed August 22, 2018
    8.4
    Excellent
    Philip from Hong Kong
    Couple
    Main Building Single Room - Smoking
    Stayed 5 nights in May 2018
    A nostalgic hotel, great location, easy access.”
    The room carpeting in old wing needs to be changed. They were a bit old and stained. The Concierge was excellent and helped us with all our travel and dining booking. They even managed to arrange a racing bike for me one day before the race.
    Reviewed May 15, 2018
    10.0
    Exceptional
    Hector from Philippines
    Solo traveler
    Main Building Single Room - Smoking
    Stayed 2 nights in December 2018
    Fabulous Hotel & Great Stay”
    Youve got everything in one place. Extremely satisfied!
    Reviewed January 01, 2019
    9.6
    Exceptional
    hana from Japan
    Family with young children
    Tower Building Bay View Room with Double Bed - Non-Smoking
    Stayed 1 night in November 2018
    Great location, newly renovated rooms, polite and friendly staff”
    Our room had a great view. Very comfortable. Definitely coming back.
    Reviewed November 20, 2018
    6.8
    Good
    Angela from Canada
    Group
    Grand Twin Room (Main Building)
    Stayed 2 nights in November 2018
    Good”
    Near cruise terminal and China Town. Reception staff are polite and helpful. Burnt out light bulb was never replaced during our 2 nights stay. But even if it were fixed, room lighting is still too dark. For this reason, I personally would prefer not to return to this hotel if I ever go to Yokohama again.
    Reviewed November 26, 2018
    12345
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    • Exceptional location
    • Yokohama Chinatown
    • Motomachi Chukagai Train Station is within 0.31 km