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Hotel New Hankyu Kyoto
Hotel New Hankyu Kyoto
Hotel New Hankyu Kyoto
Hotel New Hankyu Kyoto
Hotel New Hankyu Kyoto
Hotel New Hankyu Kyoto
Hotel New Hankyu Kyoto

Removed from saved list

8.5

Excellent

6,936 reviews

6,936 reviews

Housekeeping112
Shops38
Breakfast27
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Ebisuku

100 m

Kyoto Tower

160 m

JR Kyoto Isetan

160 m

Porta

160 m

Isetan Department Store

180 m

Popular landmarks
Sanjusangendo Temple

1.3 km

Nishiki Market Shopping District

2.0 km

Gion

2.5 km

Kiyomizu-dera Temple

2.6 km

Fushimi Inari-taisha Shrine

2.6 km

Closest landmarks
Kyoto Central Post Office

140 m

Kyoto City Tourist Information Center

150 m

Kyoto Tourism Federation

160 m

Takeda Hospital

160 m

Bic Camera Shop

250 m

Hotel New Hankyu Kyoto

In front of Kyoto Station, Shiokoji-dori, Shimogyou-ku, Kyoto, Kyoto, Japan, 600-8216 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kyoto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fushimi Inari-taisha Shrine. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Located in heart of Kyoto

Check-in [24-hour]

Excellent breakfast

190 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Shops

Bar

Restaurants

This property is in high demand!

10 travelers have booked today.

Value for money8.3
Distance to city center0.1 km
Location rating9.5
Nearest airportOsaka International Airport (ITM)
Distance to airport36.8 km

Rooms available at Hotel New Hankyu Kyoto

Very good
Room comfort & quality

7.9

Economy Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
Enter dates to see prices
Guestroom
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
Enter dates to see prices
Quadruple Room with Bathroom
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
Enter dates to see prices
Connecting Rooms for 4 People - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 4 single beds
Enter dates to see prices
Single Room Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Connecting Rooms for 6 People - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 4 single beds or 2 futons
Enter dates to see prices
Japanese Western Style Room for 3 People - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 futon and 2 single beds
Enter dates to see prices
Special Offer - Japanesque Twin - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Connecting Room Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds & 2 single be...
Enter dates to see prices
Japanese Western Style Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel New Hankyu Kyoto?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Hankyu Kyoto?

For those who wish to drive their own cars, Hotel New Hankyu Kyoto has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1600 JPY per day.

Is breakfast offered at Hotel New Hankyu Kyoto?

Adults can enjoy breakfast offered with an additional charge of 2198 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel New Hankyu Kyoto?

Hotel New Hankyu Kyoto features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

What is the smoking policy at Hotel New Hankyu Kyoto?

Hotel New Hankyu Kyoto does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel New Hankyu Kyoto?

Kyoto City Subway is the closest train, metro, or bus station, about 190 m away from Hotel New Hankyu Kyoto.

What restaurants are nearby Hotel New Hankyu Kyoto?

Hotel New Hankyu Kyoto is located in Kyoto, famous for good restaurants such as Menbakaichidai, Miyako and Nijo.

What popular shopping places are close to Hotel New Hankyu Kyoto?

Hotel New Hankyu Kyoto is located in Kyoto area which features shopping places such as Kyoto Station Building, JR Kyoto Isetan and Porta.

What are popular attractions near Hotel New Hankyu Kyoto?

Guests at Hotel New Hankyu Kyoto can easily visit Fushimi Inari-taisha Shrine, Kinkakuji Temple and Kiyomizu-dera Temple located in the Kyoto area.

What popular natural sightseeing spots are close to Hotel New Hankyu Kyoto?

Hotel New Hankyu Kyoto is located in the Kyoto area, which is famous for natural sightseeing destinations such as Kyoto Cycling Tour Project (Kyoto Station Cycle Terminal), Tree of Nagi and Otowa Waterfall.

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Explore the neighborhood

What people love about Hotel New Hankyu Kyoto

  • 7.6

    Very good
    Location

    "there is so many restaurants and convenience stores nearby."

    Wing

    |

    November 8, 2022

  • 8.8

    Excellent

    "The room is decent and comfortable."

    Siew

    |

    October 31, 2022

  • 8.4

    Excellent
    Location

    "Good location"

    MAY

    |

    October 20, 2022

Property ranking|Compared to 2,386 Kyoto properties
See all rankings
Location score
9.5/10
Room comfort score
7.9/10
Value for money score
8.3/10
Cleanliness score
8.5/10
Better than
99
%
of Kyoto properties
Better than
90
%
of Kyoto properties
Better than
83
%
of Kyoto properties
Better than
82
%
of Kyoto properties
Overall rating:

8.5

Excellent
6,936 reviews
Cleanliness
8.5
Facilities
7.9
Location
9.5
Read all reviews >
What travelers say they love:
Good location,very close to train station and bus terminal
yu from China
Solo traveler
More about Hotel New Hankyu Kyoto

More about Hotel New Hankyu Kyoto

Hotel New Hankyu Kyoto

Situated in Kyoto city center, Hotel New Hankyu Kyoto is the perfect place to experience Kyoto and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Hotel New Hankyu Kyoto offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hotel New Hankyu Kyoto is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Hotel New Hankyu Kyoto has vending machines that provide round-the-clock refreshment, at low cost.
Hotel New Hankyu Kyoto offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the massage. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Kyoto while in the city. Get a photograph of yourself in front of Gion located 2.5 km away, a must-see for anyone visiting Kyoto.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 90% of other accommodations in Kyoto.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 90% of other accommodations in Kyoto.

Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

113 mentions

Breakfast

54 mentions

Internet

21 mentions

Food & Dining

17 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Bathtub
  • Free bottled water
  • Non-smoking
  • Towels
Location
In front of Kyoto Station, Shiokoji-dori, Shimogyou-ku, Kyoto, Kyoto, Japan, 600-8216
Exceptional
Location

9.5

Airports

  • Osaka International Airport (ITM)
    36.8 km 47 min drive
  • Kobe Airport (UKB)
    62.1 km 1.3 hour drive

Public transportation

  • Kyoto City Subway
    200 m
  • Kyoto Train Station
    210 m

Hospital or clinic

  • Takeda Hospital
    160 m 1 min walk

Shopping

  • Kyoto Station Building
    210 m

Convenience store

  • Lawson
    90 m

Cash withdrawal

  • ATM
    150 m 2 min walk
What's nearby

Popular landmarks

  • Kyoto Station Building
    210 m
  • Sanjusangendo Temple
    1.3 km
  • Nishiki Market Shopping District
    2.0 km
  • Gion
    2.5 km
  • Kiyomizu-dera Temple
    2.6 km
  • Fushimi Inari-taisha Shrine
    2.6 km
  • Nijō Castle
    3.0 km
  • Ginkakuji Temple
    5.7 km
  • Kinkakuji Temple
    6.3 km
  • Arashiyama Monkey Park
    8.3 km

Nearby landmarks

  • Ebisuku
    100 m
  • Kyoto Central Post Office
    140 m
  • Kyoto City Tourist Information Center
    150 m
  • Kyoto Tower
    160 m
  • Kyoto Tourism Federation
    160 m
  • JR Kyoto Isetan
    160 m
  • Takeda Hospital
    160 m
  • Porta
    160 m
  • Isetan Department Store
    180 m
  • The Cube
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is already included in the property reservation cost from October 1, 2018.
  • [Parking Fee Information]
    Stay Guests: JPY 1,600 per night.
    Please be sure to make a reservation in advance as the number of parking spaces is limited. If the parking lot is full, property will not be able to provide a parking space.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1 km
  • Travel time to airport (minutes)55

Extras

  • Breakfast charge (unless included in room price)2198 JPY

The property

  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 325
  • Year property opened1981
  • Most recent renovation2019

Parking

  • Daily parking fee1600 JPY
Property announcements

According to local tax regulation, effective from October 1, 2018, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
Tax JPY 200 - for room rate of JPY 19,999 and under per night.
Tax JPY 500 - for room rate between JPY 20,000 and JPY 49,999 per night.
Tax JPY 1,000 - for room rate of JPY 50,000 and over per night.

Property has committed SDGs. Proeprty will provide amenities at front lobby from April 1st, 2022 due to reduce plastic.

Reviews of Hotel New Hankyu Kyoto from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.5
Facilities7.9
Location9.5
Room comfort and quality7.9
Service8.6
Value for money8.3
High score for Kyoto
Rating
9+ Exceptional (1,160)
8-9 Excellent (751)
7-8 Very Good (720)
6-7 Good (242)
<6 Below Expectation (206)
Time of the year
Mar - May (755)
Jun - Aug (809)
Sep - Nov (698)
Dec - Feb (817)
All guests (5,798)
All room types
All languages

Show reviews that mention 

Showing 3,079 verified guest comments
12345
10.0
Exceptional
dwi from Indonesia
Family with young children
Japanese Western Style Room for 3 People - Non-Smoking
Stayed 2 nights in May 2019

Great stay right in front of Kyoto Station”

We stayed for 2 nights at 2 rooms, non Japanese western style for 3 people, non-smoking complete with breakfast for 6. Rooms were spacious, clean, with good amenities. Location was superb, right across Kyoto station, close to tons of shopping, restaurants, and konbini (convenience store). Staffs were friendly, helping me sending my luggage to my next hotel in Tokyo even willing to store my box of cheesecake on their fridge before check-in time. I only tried their buffet breakfast, which was sufficient. I will come back to this hotel when I am in Kyoto.

Reviewed May 27, 2019

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10.0
Exceptional
Ayaka from Hong Kong SAR, China
Couple
Moderate Twin Room - Non Smoking
Stayed 1 night in September 2019

Location is good. Housekeeping well done”

1) Location is really good that just 3 mins from Kyoto Station. 2) Housekeeping staff is so nice and tidy the room very clean. They also put some paper notes to notice guests since they could not determine the object could be dispose or not so they remain keeping it. Which is warm. 3) Room is not too small, clean and you got all amenities you need.

Reviewed September 25, 2019

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Dear guest sincere thanks for your recent stay with us at the KYOTO NEW HANKYU HOTEL. We are very pleased that you kindly shared your experience with others. All of us at the hotel look forward to welcoming you again when you’re next in here.

Responded September 26, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Nelson from Canada
Family with young children
Twin Room With Extra Bed Non-Smoking
Stayed 2 nights in March 2019

Exceptional”

Located next to Kyoto Station, this hotel offers convenient access to local bus routes, taxis, trains and the shinkansen. The discount we got through Agoda made it an excellent deal for accommodation in such close proximity to a major transportation, shopping and food hub. The hotel is very clean and the staff is very nice and helpful.

Reviewed March 25, 2019

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10.0
Exceptional
Chau from Canada
Couple
Moderate Twin Room - Non Smoking
Stayed 5 nights in June 2019

Exceptional”

The location of this hotel is so convenience. It is across from the Kyoto station and a mall that provide everything that we need. On top of that the hotel room is roomy compared to other Japanese hotel, clean and at a very reasonable price. We will definitely come back and stay in this hotel again.

Reviewed June 20, 2019

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10.0
Exceptional
Kathleen from Australia
Family with teens
Connecting Rooms for 6 People - Non-Smoking
Stayed 3 nights in July 2019

Exceptional”

A family of 6 from Australia, with 4 teenage children, we had 3 in each room which was interconnecting. Location was perfect, right at the station. Staff were very helpful and friendly. The room was big enough and very clean. Would highly recommend.

Reviewed July 24, 2019

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Dear guest sincere thanks for your recent stay with us at the KYOTO NEW HANKYU HOTEL. We are very pleased that you kindly shared your experience with others. All of us at the hotel look forward to welcoming you again when you’re next in here.

Responded October 25, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Monica from Mexico
Family with young children
Moderate Twin Room - Non Smoking
Stayed 4 nights in July 2019

Great Hotel”

We are a family of four, traveling with 2 large suitcases and we had enough room to open the luggage and still move around. The hotel is very conveniently located, you can basically take any bus and/or metro from there. The breakfast and lunch buffet were very good, there were all types of choices even for my picky eaters. Would definitely recommend it!

Reviewed August 14, 2019

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Dear guest sincere thanks for your recent stay with us at the KYOTO NEW HANKYU HOTEL. We are very pleased that you kindly shared your experience with others. All of us at the hotel look forward to welcoming you again when you’re next in here.

Responded August 14, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
On from Hong Kong SAR, China
Family with young children
Japanese Western Style Room for 3 People - Non-Smoking
Stayed 2 nights in August 2019

Convenient”

The location of the hotel is perfect. Just right opposite Kyoto station and bus terminal. Just 10-step walk, you can reach the entrance of Shiokoji-dori, where you can find plenty of restaurants and food stalls. It doesn’t matter if it is raining or too sunny, because you can go straight to Kyoto station through Shiokoji-dori.

Reviewed August 19, 2019

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Dear guest sincere thanks for your recent stay with us at the KYOTO NEW HANKYU HOTEL. We are very pleased that you kindly shared your experience with others. All of us at the hotel look forward to welcoming you again when you’re next in here.

Responded August 20, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Tharaporn from Thailand
Group
Moderate Twin Room - Non Smoking
Stayed 1 night in January 2020

Exceptional”

The hotel is located opposite the Kyoto Main Station. The staffs are helpful and can speak good English. It also has a good breakfast, dinner options. The room is big enough for 2, clean and nicely lit.

Reviewed January 20, 2020

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この度は京都新阪急ホテルをご利用頂きまして誠にありがとうございます。 また、貴重なお時間を当ホテルの口コミ投稿へと割いていただき重ねて御礼申し上げます。 これからもお客様によりご満足頂けるホテルとなるよう努力して参ります。 今後とも京都新阪急ホテルを宜しくお願い致します。 またのお越しをお待ちしております。 (Translated by Google) Thank you very much for using Kyoto New Hankyu Hotel. Thank you again for taking the time to review our hotel. We will continue to strive to become a hotel that will satisfy our customers. We look forward to your continued support for the Kyoto New Hankyu Hotel. looking forward to seeing you coming again.

Responded March 15, 2020
Hotel New Hankyu Kyoto
9.6
Exceptional
Vorakchan from Cambodia
Family with young children
Moderate Twin Room - Non Smoking
Stayed 4 nights in November 2019

Supper service ”

Good location, very nice breakfast, especially Japanese style breakfast. Although facility is a bit outdated, but the hotel can manage to deliver cleanliness and service. It’s right opposite to Kyoto station which make it supper convenient for traveling. One thing I have to mention is Staff service. I left an item in room after Che Jed our but hotel staff was very attentive to my request. They sent the item to my friend in another city, the next day, so that the item could be brought to me back home. Highly recommend this property- location, food and Services! K

Reviewed November 18, 2019

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Thank you very much for your patronage of the KYOTO NEW HANKYU Hotel. We are very pleased to receive your kind compliments. All of the staff at the KYOTO NEW HANKYU Hotel are committed to providing an even higher quality of service that you will be satisfied with, based on the valuable feedback we receive. We ask for your continued and sincere support going forward.

Responded December 12, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Linghui from Singapore
Family with young children
Moderate Twin Room - Non Smoking
Stayed 3 nights in October 2019

Exceptional”

Good location near main station, with lots of restaurant and shopping around. Room is clean and big, with lots of space to move around. We have a pleasant stay .

Reviewed January 07, 2020

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この度は京都新阪急ホテルをご利用頂きまして誠にありがとうございます。 また、貴重なお時間を当ホテルの口コミ投稿へと割いていただき重ねて御礼申し上げます。 これからもお客様によりご満足頂けるホテルとなるよう努力して参ります。 今後とも京都新阪急ホテルを宜しくお願い致します。 またのお越しをお待ちしております。 (Translated by Google) Thank you very much for using Kyoto New Hankyu Hotel. Thank you again for taking the time to review our hotel. We will continue to strive to become a hotel that will satisfy our customers. We look forward to your continued support for the Kyoto New Hankyu Hotel. looking forward to seeing you coming again.

Responded March 15, 2020
Hotel New Hankyu Kyoto
10.0
Exceptional
Gino from Philippines
Family with teens
Twin Room With Extra Bed Non-Smoking
Stayed 4 nights in September 2019

Exceptional”

Great location if you will be going around Kyoto and Osaka as the train station and bus stops is just across you. Underground you have a plethora of commercial restaurants. Just a 3 minute walk to the Kyoto Tower. Hotel is pretty old as you can tell with the fixtures, but everything is well maintained.

Reviewed November 08, 2019

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Thank you very much for your patronage of the KYOTO NEW HANKYU Hotel. We are very pleased to receive your kind compliments. All of the staff at the KYOTO NEW HANKYU Hotel are committed to providing an even higher quality of service that you will be satisfied with, based on the valuable feedback we receive. We ask for your continued and sincere support going forward.

Responded December 12, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Yin from Hong Kong SAR, China
Family with young children
Japanese Western Style Room for 3 People - Non-Smoking
Stayed 1 night in July 2019

Really appreciated for the professional service and hospitality of the staff, they are very helpful.”

Once I dropped my backpack at the lobby after checking out, I called back later, the front desk staff was considerate to help find the backpack and keep it for me. Will definitely stay in the hotel again , we enjoy the lovely city at Kyoto.

Reviewed July 05, 2019

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この度は、京都新阪急ホテルをご利用いただき、誠にありがとうございました。 また、口コミご投稿に重ねてお礼申し上げます。 またのご利用をスタッフ一同、心よりお待ち申し上げております。

Responded August 13, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Chorng from Malaysia
Family with young children
Japanese Western Style Room for 3 People - Non-Smoking
Stayed 2 nights in December 2019

Kyoto pleasant stay”

the staff very friendly on giving guidance for transportation. hotel is located just beside train station with many good foods & shopping services. to people who seek for convenient this hotel definitely is the one of best choice.

Reviewed February 17, 2020

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この度は京都新阪急ホテルをご利用頂きまして誠にありがとうございます。 また、貴重なお時間を当ホテルの口コミ投稿へと割いていただき重ねて御礼申し上げます。 これからもお客様によりご満足頂けるホテルとなるよう努力して参ります。 今後とも京都新阪急ホテルを宜しくお願い致します。 またのお越しをお待ちしております。 (Translated by Google) Thank you very much for using Kyoto New Hankyu Hotel. Thank you again for taking the time to review our hotel. We will continue to strive to become a hotel that will satisfy our customers. We look forward to your continued support for the Kyoto New Hankyu Hotel. looking forward to seeing you coming again.

Responded March 15, 2020
Hotel New Hankyu Kyoto
9.6
Exceptional
Hellen from Australia
Family with young children
Twin Room With Extra Bed Non-Smoking
Stayed 3 nights in April 2019

Great family stay in kyoto”

Loved this hotel. Location right in front of bus and kyoto station. Staff and service was amazing here. Our hotel room was not ready at 3pm for check in but the manager came out, apologised and even gifted us 6 boxes of japanese biscuits. We had a twin room for 2A2C, spacious and clean. Loved our stay here. Hotel was only lacking self laundry service. Everything else was great.

Reviewed April 18, 2019

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10.0
Exceptional
Amalina from Malaysia
Family with young children
Moderate Twin Room - Non Smoking
Stayed 3 nights in December 2019

Exceptional”

Extremely recommended! Spacious room for a hotel in japan. Near to Kyoto station. Very clean and neat room with helpful staff. Suitable For family. Thumbs up!

Reviewed December 21, 2019

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9.6
Exceptional
Jeannica from Philippines
Family with young children
Moderate Twin Room - Non Smoking
Stayed 5 nights in December 2019

Very nice and comfortable stay”

It's a very nice place for the price I got. It's big enough for a couple with a toddler. The location is a big plus for being very close to the train station, shopping and eating places! The staff's also very nice. I asked for a couple of things and they're very accommodating. Would love to stay here again when I get back to Kyoto!

Reviewed December 11, 2019

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Thank you very much for your patronage of the KYOTO NEW HANKYU Hotel. We are very pleased to receive your kind compliments. All of the staff at the KYOTO NEW HANKYU Hotel are committed to providing an even higher quality of service that you will be satisfied with, based on the valuable feedback we receive. We ask for your continued and sincere support going forward.

Responded December 12, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Kathy from Canada
Family with young children
Japanese Western Style Room for 3 People - Non-Smoking
Stayed 4 nights in November 2019

Exceptional”

Pro The hotel is beautiful, clean and the service is amazing. The hotel is right across the street of Kyoto Station .

Reviewed November 11, 2019

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Thank you very much for your patronage of the KYOTO NEW HANKYU Hotel. We are very pleased to receive your kind compliments. All of the staff at the KYOTO NEW HANKYU Hotel are committed to providing an even higher quality of service that you will be satisfied with, based on the valuable feedback we receive. We ask for your continued and sincere support going forward.

Responded December 12, 2019
Hotel New Hankyu Kyoto
9.6
Exceptional
Liu from Singapore
Family with young children
Twin Room With Extra Bed Non-Smoking
Stayed 3 nights in October 2019

Great stay at Hotel New Hankyu”

Hotel is conveniently located opposite the kyoto train station and bus station. The nippon car rental is also round thr corner. The rooms are v confortable and clean. They provide new sets of pyjamas and toiletries everyday. They also provided umbrellas on a rainy day. The hotel staff were most helpful with advice when we needed durections. It is a really great value for money hotel in kyoto.

Reviewed October 13, 2019

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Dear guest sincere thanks for your recent stay with us at the KYOTO NEW HANKYU HOTEL. We are very pleased that you kindly shared your experience with others. All of us at the hotel look forward to welcoming you again when you’re next in here.

Responded October 17, 2019
Hotel New Hankyu Kyoto
10.0
Exceptional
Karen from Singapore
Family with young children
Moderate Twin Room - Non Smoking
Stayed 2 nights in October 2019

Exceptional”

nice n clean hotel.. very convenient.. 5mins to Kyoto station.. hotel clean.. room spacious.. love the tatami corner..

Reviewed November 12, 2019

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Thank you very much for your patronage of the KYOTO NEW HANKYU Hotel. We are very pleased to receive your kind compliments. All of the staff at the KYOTO NEW HANKYU Hotel are committed to providing an even higher quality of service that you will be satisfied with, based on the valuable feedback we receive. We ask for your continued and sincere support going forward.

Responded December 12, 2019
Hotel New Hankyu Kyoto
9.6
Exceptional
DENNIS from United States
Group
Twin Room With Extra Bed Non-Smoking
Stayed 1 night in June 2019

June 2019”

only stayed here 1 night but would stay here longer if i were to travel to Kyoto again. Location is great! Its right next to the Kyoto Station. I caught the cab to any area which was mainly for convenience and price wasn't that bad. Hotel itself was nice and very clean. Will definitely stay here again.

Reviewed June 24, 2019

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