Hotel new Hankyu Osaka Annex

The hotel room we stayed in is a family room with bunk beds, the room is clean and you get everything you need & the location is very convenient too. Remember to go for the breakfast at the old wing hotel which provides more varieties and good breaky. The restaurant at the ground where we stay was only served simple breakfast for business people in the rush for work. The old wing hotel nearer to the Osaka Station provides good breakfast for the guest that stay in the new wing hotel too.

the air con is not adjustable. we nearly cannot breathe in the room and the staff cannot adjust this for us and offered us a fan instead. the carpet is not clean and i can find gummy candy on it. though the staff are polite and location is close to JR Osaka station and Umeda, we are not happy with the stay.

Staff very helpful

Very good location, only 2 minutes walk from Umeda Station. Large beds (queen size) and very comfortable with all amenities in room. Many choices of breakfast. You can have breakfast in Hotel New Hankyu Annex (Cafe Claire) or Hotel New Hankyu Osaka (Rainbow Restaurant and Olympia Restaurant).

The first impression I have of the hotel room is the strong urine smell coming from the toilet. Room is rather small and cramped. Outlook of hotel is rather run down. Location of hotel though is pretty good.

The room cleanliness and ambience were pretty good. The only problem was the hallway is too narrow. I was travelling with two luggages and there were no space left to walk. The aircon wasnt working really well also, sometimes its not cool enough we need to open the window to get more air.

Unfortunately our experience was horrible during the 5 nights we were there. We changed rooms twice during our 5 night stay. The first time was due to the room smelling like urine and the air conditioning not working. They HESITANTLY moved us to another room, but that room’s toilet leaked terribly. That room was directly above our old room, it made sense why it smelled like urine also. We were changed to another room, but that room also smelled horrible, especially in the bathroom; maybe there is a plumbing problem. No compensation, or apologies for the inconvenience upon check out. It’s obvious the staff did not want to deal with us and our complaints, totally ridiculous. Although the location is nice, the hotel is a total dump. Pass this hotel and find another one.

We have a stay from 16-18th Oct 2018. The location is abit far and quiet at night. The room is too small and with double window protection. You are not able to fully open it at all. The room is so hot and stuffy. The aircon is not strong and cold. I went to the front desk to request for changing room. The japanese staff said they will call to aircon control center to have the aircon lower to 23degree. They asked me to wait for 20-30mins to see if the aircon is cold in my room. I waited and went to front desk to inform them it is not cold. Finally they allowed me to change another room. The other room aircon is also not strong and cold but slightly better than the previous room. The next day when we got back hotel around 1130pm. The room is so stuffy. I went to the front desk again. This round it is a Chinese staff zhang serving us. We told him and asked him to go to our to check. Immediately after checking, he changed a bigger room with colder aircon. We are so happy with his help.

The location of This hotel is good. This hotel close the Metro-subway and Osaka Station/Umeda Station. You can walk from subway to the hotel (around 3 min). Beside this hotel close Limousine-bus station. You can transit for Kansi-Airport to this station (near this hotel) , That very easy way to come to Osaka city. Moreover back-side of this hotel is restaurants. Many restaurants are located around this hotel, You can pick some food to your room. This hotel service ice , and it free for you every time. (I love it) But the cons of closing the Osaka station is loud sound of the Train . You can hear the sound of the train even though you close the windows. The staffs can speak Eng , They have a good service and good advise. Moreover you can leave the luggage at the hotel ( close 9 pm). and this hotel open to check in 24 hr.

Room size is small as usual for Japanese hotel but bathroom here is wider. Other facilities are acceptable. Breakfast inside the hotel is not variety of food but there is another chain hotel nearby, Hotel new Hankyu Osaka where we can have numerous breakfast there. Just one thing, we have to walk by ourselves by 3 minutes.

Location, staff and accessibility are goods but the room is quite small for 2 especially with big luggages. Just cross the street there are many restaurants and shopping malls that can burn your money. not bad but careful not to bring oversize luggage.

Good location and very near the shopping area and JR station. fair price, nice staff

Went to the wrong hotel only to realize that this hotel is the subsidiary and has an “Annex” at the back. :/ Generally location is further compared to Hotel New Hankyu but still within walking distance and near train station. A lot of food around the area, even the famous Ichiran and Honmiyake beef bowl. Room is small but well equipped. Not recommended for light sleepers because you can hear the train passing by every few minutes every 5 mins since 5am.

This is one great hotel that you can see in the busy roads of Umeda. Very convenient and near train/bus stations. The staffs of this Hotel Chain are all good as well. Love their choices of food for breakfast as well. I would definitely booked again when I come back for a vacay in Japan.

You can beat the location away from the big crowds but within 5 minute walking distance from the Train station and less than 3 minutes away from the main hotel where you can get two additional breakfast place options.

We got a bit lost in finding this hotel when we arrived in Osaka. You can directly go to Hotel New Hankyu and ask directions from there. But the location is great since restaurants and shops are just around. You can go shopping and food tripping anytime you want plus it's just near the train station.

The hotel is perfectly located for late or early flights out of Kansai, and is also clean and comfortable. The extra-nice bathroom amenities are an extra welcoming touch. The hotel is also very quiet which is welcome after a late flight. I've stayed here several times now and been pleased each time.

The room is clean, comfortable, good view from the room and most importantly comfortable. The hotel service is super good. We requested the room to be free of smoking smell as we are unable to book non smoking room and surprisingly during check in, they have helped us to changed from smoking room to non-smoking room. The hotel location is super good as it is near Umeda Station and 15mins walk to Osaka Station. It is accessible to many attractions like Namba, Universal Studio Japan, Tenjinbashi shopping street,Dontonbori and Osaka Castle etc. Fear not to be hungry or thirsty as there is many restaurants to choose from and vending machine for drink. There is also few shopping mall around Umeda and Osaka station for shopping. All I can say this is way too awesome. I definitely will book this hotel for my future travel to Osaka. You will love it after you stay.

This place is very easily accessible to Hankyu Umeda Station: just a few minutes walk. When you take a look at Hotel New Hankyu, however, you should definitely prefer there. Looks much prettier and more convenient with closer location to the station and seemingly more facilities. I believe this place is cheaper than Hotel New Hankyu, with which belief it was okay for me. The check-in time was 3pm and checkout was 12pm by the way. I was pleased with the late checkout time.

Here's an honest review. Overall, it's a great place to stay if you're not picky and if you don't mind hearing the train every single second. Toilet: a bit dated but fully functional with great heater, but totally clean and well maintained Bed: fluffy and comfortable Total space: Cramped but no complaints Room Key: literally a key so be careful and don't lose it You get the price you pay in a really good location. So many shops and restaurants nearby. Plus, train stations are really close.