Hotel New Hankyu Osaka
Hotel New Hankyu Osaka
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9.2
Exceptional

"Very polite staff"

Chan

|

May 3, 2018

 Hotel New Hankyu Osaka
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Lobby Hotel New Hankyu Osaka
Lobby
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Interior view Hotel New Hankyu Osaka
Interior view
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Buffet Hotel New Hankyu Osaka
Buffet
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Exceptional
Location
9.5
See all 6 photos Hotel New Hankyu Osaka
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What guests are saying:
good location
Yi
Group
Location is very convenient for families with young children and elderly parents with the airport limo and the train stations around the area. Staff were helpful. It will be better if 2 pillows per pax can be provided.
Sherry from Singapore
Family with young children
Everything is good in this hotel.
wing from Hong Kong
Business traveler
Place is nice , shopping malls around , everything is around and the better one easy to access to/from kansai airpor , limousine bus in front of the hotel
Miami from Japan
Couple
Convenient location to airport and trains/ subway
Samantha from Hong Kong
Family with young children
Centralized aircon/heater system. The fan inside the room isn't sufficient to cool the place. Better if individual controlled thermostat. The pillows can also be more soft and bigger size.
Rally from Philippines
Group
Great location to travel anywhere and go shopping.
yoojeung from South Korea
Solo traveler
The location of hotel is very good, close to JR (5 Mins) and Subway exit (2 mins), the more important is the shuttle bus station to international airport is besides the hotel, easy come easy go. Recommended.
David
Family with teens
This hotel is well known in Japan/ Osaka, I stayed here everytime when I visit Osaka.
wing from Hong Kong
Business traveler
Newly renovated

Hotel New Hankyu Osaka

Exceptional location
- 2.35 kilometers from city center
- What's nearby?
Excellent
From 4861 reviewsSee what guests said
8.1
/
10
Excellent service
8.3
Recommended by 89% of guests
Value for money7.6
Location rating9.5
Nearest airportOsaka International Airport (ITM)
Distance to airport10.8 km
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Booked 28 times since yesterday | 48 travelers are looking at this property right now
Connecting Family Rooms - Non-Smoking
Connecting Family Rooms - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 4 single beds and 2 semi do...
Enter dates to see prices
Connecting Family Room
Connecting Family Room
...
  • Room size: 47 m²/506 ft²
  • Smoking allowed
  • 4 single beds and 2 semi do...
Enter dates to see prices
Executive Twin Room for 3 People - Non-Smoking
Executive Twin Room for 3 People - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 semi double beds or 1 sof...
Enter dates to see prices
Executive Triple Room - Non-Smoking
Executive Triple Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 single bed and 2 semi dou...
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Japanese Western Style Non-Smoking
Japanese Western Style Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds or 2 futons
Enter dates to see prices
Economy Twin Non-Smoking
Economy Twin Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Triple - Non-Smoking
Triple - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 single bed and 2 semi dou...
Enter dates to see prices
Triple
Triple
...
  • Room size: 27 m²/291 ft²
  • Smoking allowed
  • 1 single bed and 2 semi dou...
Enter dates to see prices
Double Non-Smoking
Double Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Economy Double Smoking
Economy Double Smoking
...
  • Room size: 17 m²/183 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices

What people love about the property

  • 10.0
    Exceptional

    "We love to stay again in this hotel in our next visit to Osaka"

    GRACE

    |

    June 14, 2017

  • 8.4
    Excellent

    "Delicious and good services."

    Chau

    |

    May 13, 2016

  • 10.0
    Exceptional

    "The location was fabulous!"

    widad

    |

    May 2, 2016

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More about Hotel New Hankyu Osaka

More about Hotel New Hankyu Osaka

9.6
Exceptional

"Good location."

Keerati

|

January 24, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Nihonbashi Karari Hankyu Sanbangai
30 m Japanese
Japanese Cuisine Naniwa Tachibana
40 m Japanese
Tonkatsu Umehachi Hankyu Sanbangai
50 m Japanese
American cuisine
American cuisine
Asakusa kitchen Omiya Grand Front Osaka
370 m American, International
Furusato
2.3 km American, Seafood
Usagi
2.7 km American, Japanese
Cafe
Cafe
Patisserie Stressed
340 m Cafe
Hiro Coffee Daimaru Umeda
360 m Cafe
Triton Cafe Umeda
380 m Cafe

What they offer

8.0
Very good

"The location is very convenient for us and service are excel..."

LIN

|

February 3, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4861)Booking.com Reviews (901)
8.1
/
10
Cleanliness8.0
Facilities7.5
Location9.5
Room comfort and quality7.3
Service8.3
Value for money7.6
Provided by verified guests of Agoda
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All guests (4861)
All room types
Showing 2851 verified guest comments
12345
10.0
Exceptional
CHEO from Singapore
Family with teens
Triple
Stayed 1 night in November 2018
Fantastic location”
We have booked a triple bed room. The room is spacious by Japan standard, the staff is very attentive and helpful. There is a airport bus just outside the hotel entrance. Lots of shopping and F&B choice within the walking distance from the hotel. Will stay here again.
Reviewed December 04, 2018
6.0
ChongTian from Singapore
Family with teens
Double Non-Smoking
Stayed 6 nights in December 2018
very small hotel room”
everything is in mini size here from the size of the room to size of the toilet, bath, towels and even the cups. the toilet door cannot even be fully opened into the room. not sure if its because we arrived at night and was assigned the room next to the fire escape. the staff is somewhat friendly but speak little English.
Reviewed December 11, 2018
8.4
Excellent
Kay from Hong Kong
Couple
Standard Twin Non-Smoking
Stayed 3 nights in September 2018
Excellent location”
You could easily take limousine bus from the international airport to this hotel where the bus stop is right at the entrance. It's located just steps away from underground and JR. Lots of restaurants are close by with underground shopping area. It's my second stay here. One treasure that I found this time was the little coffee shop with delicious cake.
Reviewed December 02, 2018
8.0
Excellent
Mee from Singapore
Family with teens
Forth
Stayed 4 nights in November 2018
Very good”
We booked a Forth room (for four persons) for 4 nights. The room was very small but came with good sized beds for all of us. Location was great with lots of food options. The pillow and bed were great but didn’t like the blanket. Felt that the room was not as well designed as the one (for 4 people) in Its Kyoto property. This one had a lot of unusable space. However with its great location and breakfast thrown in, it’s still a reasonable deal.
Reviewed December 02, 2018
8.0
Excellent
Andrew from Singapore
Family with teens
Triple - Non-Smoking
Stayed 1 night in November 2018
location”
ideally located
Reviewed December 12, 2018
7.6
Very good
KAI
Solo traveler
Single Bed Room
Stayed 1 night in December 2018
Location”
It’s very close to the airport transfer. But the room is very small and they are very calculative. A night before I was staying in a double bed room and the next day, I requested that I be continued to stay in the room but my request was being denied. However, I had a similar request and was accepted by another hotel without any need for increase in room rate.
Reviewed December 09, 2018
7.2
Very good
Vincent from Hong Kong
Solo traveler
Economy Twin Non-Smoking
Stayed 4 nights in November 2018
High price for small room but staff was excellent!”
Excellent location. Airport bus terminal just next door. Room was small and facilities were mediocre for the price I paid. There was no safe in the room! This is a 4* hotel. Apart from the crammed room, staff was extremely helpful and efficient. I left a bunch of important keys in the room when I checked out. They managed to notify me about the keys when I went back to fetch my left luggage. I would commend the staff at Concierge and also Housekeeping staff.
Reviewed December 06, 2018
4.0
Po from Hong Kong
Family with teens
Triple - Non-Smoking
Stayed 4 nights in November 2018
Acceptable”
They had arranged a very very bad Triple room and located in the end of the Corridor, the room was very small, very dark and the feeling no good (strange) after access. The staff cannot speak english and they hang up my call serveral times.. at tat moment we don't know how to do and then I went to front desk to nego with them directly.. Fianlly they used the translator to communicate with us and change the other room for us after 1pm.. in fact, Our flight arrived in the early morning at 6am on 30/Nov, so that we paid one more previous night (29/Nov) in order to hv a good sleep after arrive hotel. But we don't know why they hv a such bad arrangement to us...
Reviewed December 06, 2018
Thank you for staying at our Osaka New Hankyu Hotel. We apologize for the unconvenience during your stay at our hotel. Also, we are sorry about our hotel's unwell trained staff. Taking your comment sincerely, we will try to improve this problem. We are looking forward to having you stay at our hotel next time. Osaka New Hankyu Hotel Reception desk
Responded December 09, 2018
Hotel New Hankyu Osaka
7.6
Very good
Judith from Singapore
Family with teens
Connecting Family Rooms - Non-Smoking
Stayed 2 nights in November 2018
Excellent Location”
I chose this hotel due to the excellent location and was not disappointed. Direct airport limo bus from Kansai, stopped right at the doorstep. Next to Osaka/Umeda Stations with easy access to most of the major rail lines. Walking distance to Hankyu Department Store, Grand Front Osaka and the Hep development. Hotel was decent, we took a family room, with a 2 bedder and a 4 bedder. Rooms were extremely small, and we were not able to open any of our luggages (had to open on the bed and store in the passage ways). Bathroom was very tight as well. Japanese hotels are not known for their spacious rooms, but this was much smaller than I had anticipated. Other than that, no major complaints. Thanks!
Reviewed December 06, 2018
8.4
Excellent
Vivian from United States
Family with young children
Economy Twin Non-Smoking
Stayed 4 nights in November 2018
Good Location”
The hotel location is very convenient for visitors, which is very close to subway and JR. There are so many restaurants, department stores and convenience stores nearby. However, the space of the hotel room is very small. We were travelling with 2 kids. Kids don't have space to play in the room.
Reviewed December 05, 2018
10.0
Exceptional
CELESTE from Philippines
Group
Forth
Stayed 2 nights in November 2018
repeat guest”
I toured my three friends in Japan and I immediately offered the hotel for us to stay at. The quad room is reasonably priced. The location can't be beat, with Umeda and Osaka stations nearby and lots of shops surrounding the hotel. The airport bus stops just outside the hotel door. Breakfast is ok for the rate. Great that you have two options of where to avail of the daily breakfast.
Reviewed November 14, 2018
9.6
Exceptional
Mary from Philippines
Family with teens
Triple - Non-Smoking
Stayed 6 nights in October 2018
My stay in Hotel New Hankyu”
The hotel is across the umeda airport limousine station so very convenient for airport drop-off and pick-up. It is adjacent to subway station for midosuji, hankyu and JR lines making means of transportation convenient. It is surrounded by shopping malls and restaurants. Staff at front desk are very courteous, can understand and speak English and helpful. Rooms are very clean and bigger than usual compared with other hotels in Osaka. They have repacking / weighing room in the lobby which is very useful and convenient after last minute shopping. The only downside in this hotel room is that you can hear the sound of trains leaving the umeda station. Sound is tolerable and not irritating though.
Reviewed November 05, 2018
8.8
Excellent
Man from China
Couple
Double Non-Smoking
Stayed 1 night in October 2018
The room is clean and tidy. Wifi is stable and fast. Staff are very friendly and professional.”
Location is also good but not well connected to JR. The signs showing the way to hotel from JR station is a bit confusing. Especially when we were bringing two big luggages and searching for the hotel.
Reviewed November 02, 2018
8.4
Excellent
Kenneth from Malaysia
Couple
Economy Double Non-Smoking
Stayed 2 nights in August 2018
Excellent”
Clean rooms, comfortable beds, bigger sized rooms than usual japanese hotels. Quite a distance walk to our room though but the cleaning ladies greeted us all the way so felt very welcomed. Location to shops is perfect and is next to the airport bus pick up and drop off. So if you have an early flight or late night flight this is a perfect place to stay and would stay here again if i visit Osaka.
Reviewed October 24, 2018
8.4
Excellent
Sherry from Singapore
Family with young children
Double Non-Smoking
Stayed 5 nights in October 2018
Excellent”
Location is very convenient for families with young children and elderly parents with the airport limo and the train stations around the area. Staff were helpful. It will be better if 2 pillows per pax can be provided.
Reviewed October 22, 2018
5.6
Brenda from Singapore
Group
Standard Twin Non-Smoking
Stayed 2 nights in November 2018
cooling system”
Very good location but the central heating system was unbearable. We had no choice but to have the windows open but the opposite row of guest rooms was very close so we cannot leave the curtains open. So the room was still hot. Also with the window opened the noise from the shopping area below was really bad.
Reviewed November 18, 2018
Thank you for staying at our Hotel New Hankyu Osaka. We are grateful to hear your compliments about our hotel's location. Also, we apologize for not being able to satisfy your stay in our hotel. We will try to prepare the room that you want if available so feel free to contact us anytime. We are looking forward to having you stay at our hotel next time. HOTEL NEW HANKYU OSAKA Reception desk
Responded November 24, 2018
Hotel New Hankyu Osaka
9.2
Exceptional
Tsz from Hong Kong
Group
Studio Twin Non-Smoking
Stayed 3 nights in November 2018
Exceptional”
Love To stay in this hotel as it is extremely conveniently located at Umeda station. Airport limousine stops in front of the hotel saving us to carry the luggages. The room is clean and comfortable. Worth for money!
Reviewed November 18, 2018
10.0
Exceptional
Kok from Malaysia
Family with young children
Triple - Non-Smoking
Stayed 3 nights in December 2018
Great hotel - highly recommended to all”
Great location, front desk is super friendly, room is clean and tidy. This hotel wouldn’t disappointed you
Reviewed December 07, 2018
8.8
Excellent
So from Hong Kong
Business traveler
Studio Twin Non-Smoking
Stayed 2 nights in October 2018
Excellent”
Excellent location but the room size is too small.
Reviewed December 07, 2018
8.8
Excellent
ROSEMARIE from Philippines
Couple
Double Non-Smoking
Stayed 5 nights in September 2018
nice room , great location , near malls , dept stores and train stations”
great stay. clean room, train stations few steps from the hotel, and Airport Bus transfer is just outside the Hotel lobby. everything is within reach. really great hotel. will come back again soon.
Reviewed December 04, 2018
12345
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