8.2
Excellent
/10
(6,514 reviews)See what guests said
Housekeeping84
Shops78
Breakfast33
See map
9.5

Exceptional

Location rating score

Exceptional location - 2.35 kilometers from city center
Popular landmarks
Kuchu Teien Observatory 650 m
Minami (Namba) 2.74 km
Osaka Castle Park 3.27 km
Osaka Castle 3.57 km
Shinsaibashi-Suji Shopping Street 3.76 km
Dotonbori 4.01 km
Kuromon Market 4.47 km
Tsutenkaku 5.86 km
Universal Studios Japan 7.41 km
Osaka Aquarium Kaiyukan 8.41 km
Nearby landmarks
Hankyu Sanbangai 60 m
Kitamuki Jizoson 60 m
Umeda Train Station 100 m
Hankyu Tourist Center Osaka Umeda 110 m
Shin-Umeda Shokudogai 120 m
Yodobashi Camera 130 m
GLOBAL WORK 130 m
UMEDA FOOD HALL 150 m
H&M 170 m
Tsuruno Chaya Mark 190 m
Hotel New Hankyu Osaka

"The room is big enough for my large luggage to fully open."

Yu - December 3, 2019

Standard Single - Non Smoking Hotel New Hankyu Osaka
Lobby Hotel New Hankyu Osaka
Interior view Hotel New Hankyu Osaka
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Removed from saved list
Free Wi-Fi

Hotel New Hankyu Osaka

1-1-35, Shibata, Kita-Ku, Umeda, Osaka, Japan, 530-8310 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
What guests are saying:Read all 6,514 reviews
Exceptional reputation
Recommended by 90% of guests
Excellent service
8.4 rating for service
Excellent cleanliness
8.1 rating for cleanliness
Fantastic breakfast
76% positive mentions

Near to JR station easy to locate the hotel room not big, enough for 1-2 person stay, huge department store surrounding the area of delicious foods ar...

CHEW | December 31, 2019

I chose this hotel becos the limo bus brings us directly to this hotel which is also linked to subway and JR which brings us to all attractions.

Karen | December 22, 2019

My family member and I enjoy the vicinity with lots of eateries, and easy access to the public transportation hubs.

Niap | March 4, 2020

Front desk speaks simple English, able to answer most of our queries.

Karen | December 22, 2019

I would commend the staff at Concierge and also Housekeeping staff.

Vincent | December 6, 2018

Location is fantastic with very polite and welcoming staff.

Michelle | February 11, 2019

  • 100 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Osaka every 1 minutes on Agoda.com
Value for money7.7
Location rating9.5
Nearest airportOsaka International Airport (ITM)
Distance to airport10.6 km

Rooms available at Hotel New Hankyu Osaka

Connecting Family Rooms - Non-Smoking
Connecting Family Rooms - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 4 single beds and 2 semi do...
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Triple - Non-Smoking
Triple - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 single bed and 2 semi dou...
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Executive Twin Room for 3 People - Non-Smoking
Executive Twin Room for 3 People - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 semi double beds or 1 sof...
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Executive Triple Room - Non-Smoking
Executive Triple Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 single bed and 2 semi dou...
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Japanese Western Style Non-Smoking
Japanese Western Style Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds or 2 futons
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Economy Twin Non-Smoking
Economy Twin Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
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Economy Twin Room - Non-Smoking (2 Beds)
Economy Twin Room - Non-Smoking (2 Beds)
...
  • Room size: 17 m²/183 ft²
  • Shower and bathtub
  • 2 single beds
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Standard Single - Non Smoking
Standard Single - Non Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 single bed
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Double Non-Smoking
Double Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Studio Twin  Room - Non-Smoking (2Beds)
Studio Twin Room - Non-Smoking (2Beds)
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Hotel New Hankyu Osaka?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Hankyu Osaka?

Hotel New Hankyu Osaka is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel New Hankyu Osaka has a car park that's close to the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel New Hankyu Osaka?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel New Hankyu Osaka. Adults can enjoy breakfast offered with an additional charge of 1944 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel New Hankyu Osaka?

Hotel New Hankyu Osaka features 3 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Hotel New Hankyu Osaka?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Hotel New Hankyu Osaka.

Can business events be hosted at Hotel New Hankyu Osaka?

All available venues come in different styles and sizes and can accommodate up to 800 people.

What is the smoking policy at Hotel New Hankyu Osaka?

Hotel New Hankyu Osaka does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hotel New Hankyu Osaka

  • 8.4
    Excellent
    Location

    "Great location with professional staffs"

    Joanne

    |

    December 18, 2018

  • 7.6
    Very good
    Location

    "Many restaurants and shops nearby."

    Karen

    |

    December 22, 2019

  • 8.4
    Excellent
    Location

    "Good location and nice staff"

    SYLVIA

    |

    February 12, 2020

Property ranking|Compared to 5,827 Osaka properties
See all rankings
Location score
9.5/10
Room size
27 sqm.
Review score - United States
7.8/10
Room comfort score
7.3/10
Better than
99
%
of Osaka properties
Bigger than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
95
%
of Osaka properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.2
Excellent
6,514 reviews
Cleanliness
8.1
Facilities
7.5
Location
9.5
Read all reviews >
What travelers say they love:
The location of the hotel is very convenient.
Niap from Malaysia
Family with older children
More about Hotel New Hankyu Osaka

More about Hotel New Hankyu Osaka

Enjoying a convenient location in close proximity to shopping, dining and entertainment areas, the hotel is very popular with tourists. Situated opposite the JR Osaka station, guests can explore the city with great ease. Kyoto and Kobe are just a 30 minute train ride away whilst numerous restaurants and shopping malls surround the hotel. Furthermore, Airport Limousine bus (both Kansai Airport and Osaka Airport) is available at the south entrance of the hotel. All rooms at the Hotel New Hankyu Osaka are air-conditioned and tailored to satisfy guests' needs. Other than providing guests with a comfortable stay at a very convenient location, the hotel also features banquet rooms and a variety of restaurants.

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Most talked about facilities

Housekeeping
69 mentions
Breakfast
45 mentions
Food & Dining
25 mentions
Internet
15 mentions

What they offer

8.4
Excellent

"Best place to stay in osaka."

Rizelle

|

January 30, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

Restaurant
Menu:Buffet, A-la-carte

Nearby restaurants

Japanese cuisine
Japanese cuisine
Nihonbashi Karari Hankyu Sanbangai
30 m Japanese
Japanese Cuisine Naniwa Tachibana
40 m Japanese
Tonkatsu Umehachi Hankyu Sanbangai
50 m Japanese
American cuisine
American cuisine
Asakusa kitchen Omiya Grand Front Osaka
370 m American, International
Furusato
2.3 km American, Seafood
Usagi
2.7 km American, Japanese
Cafe
Cafe
Patisserie Stressed
340 m Cafe
Hiro Coffee Daimaru Umeda
360 m Cafe
Triton Cafe Umeda
380 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel New Hankyu Osaka from real guests

Provided by verified guests of Agoda
Agoda Reviews (6514)Booking.com Reviews (429)
8.2
/
10
Cleanliness8.1
Facilities7.5
Location9.5
Room comfort and quality7.3
Service8.4
Value for money7.7
High score for Osaka
Rating
9+ Exceptional (995)
8-9 Excellent (793)
7-8 Very Good (955)
6-7 Good (335)
<6 Below Expectation (323)
Time of the year
Mar - May (827)
Jun - Aug (691)
Sep - Nov (888)
Dec - Feb (995)
Don't miss out!Users are booking a place in Osaka every 1 minutes on Agoda.com
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Showing 3401 verified guest comments
12345
9.3
Exceptional
Gary from United States
Solo traveler
Stayed 2 nights in March 2016

Regular Osaka traveller”

Staff, restaurants and location

New Hankyu is one of my regular stops. My choice of hotel often changes depending on company and what is available. Often I stay at New Hankyu. I got a smoking room due to availability. I was coughing and my eyes were teary when I entered the room. Unfortunately I was unable to switch to a non smoking room. When I left the room my clothes smelled like a chimney. Sleeping in the smoking room was very difficult for me. I dealt with it due to having to do a number of things in Umeda at the time. So I stayed in New Hankyu for the 2 nights. For the price it was not bad. Everything else in New Hankyu was awesome. There had been a miscommunication of parking. It was remedied after talking to another staff member. My overall stay at New Hankyu was good. Next time, I won't stay in a smoking room.

Reviewed March 14, 2016
9.2
Exceptional
Maxine from Singapore
Family with teens
Connecting Family Rooms - Non-Smoking
Stayed 3 nights in November 2017

Exceptional”

Hotel New Hankyu Osaka is conveniently located in Umeda area. It has a direct airport limousine bus that serves from Kansai Airport . We booked a connecting room for my two older children and parents . Rooms and toilets are very clean , though there isn’t enough space for us to put our luggages, we do fine with it. The best thing of this hotel is the location . JR train, Hankyu train and subways are within walking distance . Also not to forget that the hotel service staffs are very professionally trained . My family and I had a very pleasant stay in this hotel . Thank you !

Reviewed November 22, 2017
9.6
Exceptional
Mary from Philippines
Family with teens
Triple - Non-Smoking
Stayed 6 nights in October 2018

My stay in Hotel New Hankyu”

The hotel is across the umeda airport limousine station so very convenient for airport drop-off and pick-up. It is adjacent to subway station for midosuji, hankyu and JR lines making means of transportation convenient. It is surrounded by shopping malls and restaurants. Staff at front desk are very courteous, can understand and speak English and helpful. Rooms are very clean and bigger than usual compared with other hotels in Osaka. They have repacking / weighing room in the lobby which is very useful and convenient after last minute shopping. The only downside in this hotel room is that you can hear the sound of trains leaving the umeda station. Sound is tolerable and not irritating though.

Reviewed November 05, 2018
8.0
Excellent
Mic from Malaysia
Family with young children
Connecting Family Rooms - Non-Smoking
Stayed 2 nights in March 2018

Excellent location”

Hotel New Hankyu Osaka very close to Umeda station and Osaka station. Just need to walking distance with subway underground. Surrounding by a lots of shopping mall (Lucia and yodobashi umeda shopping mall). I find very convenience to find food, shopping with my group of family. The most important is the airport limousine bus just exactly at the back door of the hotel, I don't have to walk cross over the street. It is very important for me such a big family members with a lots of luggage, bus will straight to airport, it is connecting between hotel and airport route. I also find out not many airport limousine bus have early morning service, but this one operate start from 3am until 11pm! It just good for those have early morning flight. The room i have is family connecting room (4 bed and 2 bed for 2 room). The room space quite small compare with usual hotel room but I still find comfortable. (9 luggage we had in our room) Overall i am happy, I definitely will come here again.

Reviewed March 29, 2018
10.0
Exceptional
widad from Indonesia
Family with young children
Stayed 2 nights in April 2016

best location ever”

location location location! walking from hankyu umeda st, surrounded by railway station, beside hotel there's a drugstore 24hrs, there's a convinient store about 50m from hotel, the staff was very helpfull they really know the hotel surroundings, there's a limosine bus st to the airport in the south enterance of the hotel, there's atm and money changer inside hotel, everything was easy, big shopping centre right accross the hotel! the room was small as i expected, but i put 1 big bagpack, and 1 medium bag inside my room, and its ok for me, i still can move. amenities was good everything i need was already there including bathrobe which i usually wear for sleeping, so no need to bring pijamas! i'm having a great time in Osaka

Reviewed May 04, 2016
9.7
Exceptional
Jan from Poland
Solo traveler
Stayed 1 night in February 2011

Lovely hotel, great location in Osaka centrum”

not very expensive

family-friendly yes, but i was as a solo traveler. hotel new hankyu is in the centrum of osaka, close to the communications hub, and seweral supermarkets. no quoted material from other sources, no material published elsewhere, including other travel review sites. this is qute different then in tokyo or in other places. i stronly recommend this hotel to travelers and their decision to stay at this property, very easy accer to kansai airport in price should be included also breakfest.

Reviewed February 20, 2011
9.2
Exceptional
Suk from Hong Kong
Couple
Stayed 3 nights in April 2016

Highly Recommended”

This is a hotel with excellent transportation which is just next to JR, Subway and Hankyu Railway. Breakfast is good with various varieties and tastes good! Yet, room is small and hardly for me to open luggage. But, it is still okay. Toilet is clean with good shower. It equips with shampoo, body soap, toothbrush, comb, one-off towel and hair-dryer. Although the decoration is a bit out-dated, it is a very good hotel which I highly recommended for travellers who can take any transport to any where within Osaka and outside Osaka. If you need to go from hotel to Tyoto, you can just take JR and it just needs about half an hour or a little bit more. It is also easy to take JR to USJ from hotel. Price of the room is reasonable. There is bus between airport (1550 YEN) and hotel and it just needs to take about an hour! Very convinent!!!

Reviewed April 12, 2016
10.0
Exceptional
TSUI from New Zealand
Solo traveler
Economy Twin Non-Smoking
Stayed 4 nights in December 2016

The most convenient hotel”

Pros - Very good location , it's located between Osaka and Umeda station. If you go down to underground you can access to one of these station. Ideal place if you are going to Kobe and Kyoto. As we had low expectation of the quality of the room. It surprised us that the room with just shower no bathtub is newly renovated. It's new and clean with everything needed. If you get the room with bathtubs is not yet renovated. There is Limousine bus connecting to Kansai and Osaka Airport for 1550 yen one way, highly recommended to take the bus not the train as it is comfortable and organized which takes 55 mins door to door. There are lots of restaurants and department stores around, the price of the food can be cheap and delicious. They were the cheapest among that area. Cons - No air conditioning. Luckily it was in winter, we asked them to open the window for us and it was fine with us. They only help you to make reservation for their own restaurants.

Reviewed December 17, 2016
8.4
Excellent
Hui from Malaysia
Couple
Stayed 6 nights in April 2017

Pleasant stay with great location”

My husband and I stayed in New Hankyu hotel Osaka for 6 nights and we thoroughly enjoyed our stay here. The hotel provided complimentary items for ladies only based on number of nights stay so I get to select from cleaning oil to eyes mask or herbs pad, what a pleasant surprise. The room wasn't big as expected but it's spacious enough to put our 2 big luggage and a cabin bag. I really like the toiletries provided especially Shiseido facial foam which I wanted to purchase from the hotel unfortunately not available for sale. The breakfast spread has wide varieties from Japanese to Western cuisine which we enjoyed during our stay but the chef doesn't change the dishes so by the 4th day we were a bit bored with the breakfast selection since it's the same everyday. Hotel location was strategic since the airport limo bus from Kansai airport stops right in front of our hotel and Midosuji subway also right outside of the hotel plus Osaka Station in just 5 mins walk away, very convenient indeed. Overall we're satisfied with our stay and will definitely come back again when we visit Osaka in future.

Reviewed May 03, 2017
8.8
Excellent
Cynthia from Singapore
Business traveler
Economy Twin Non-Smoking
Stayed 1 night in October 2016

Value for money hotel with good location ”

The New Hankyu is very conveniently located near the Osaka JR station, which is about 10 min walk away. From the Kansai airport, you can take an airport limousine bus and alight right at the entrance of the hotel. Check in time is from 3pm and the friendly staff will help to keep your luggage at the cloak room if you arrived too early. There are many restaurants and shopping area near the hotel so it is not difficult to things to do while waiting for the room to be ready. The single room is not big but is clean and has all the essential amenities. There are two complimentary bottled waters and also English Channel on the television which is good for a business traveller.

Reviewed November 06, 2016
9.6
Exceptional
Yun from United Kingdom
Family with teens
Fourth Room for 4 People - Non-Smoking
Stayed 5 nights in August 2019

Wonderful Summer Vacation”

I stayed at this hotel for 6 days with my teenager children.. First of all, the location was absolutely superb. The airport bus stopped at the hotel's doorstep, which was very convenient. For sight-seeing, the Umeda station can be directly reached via hotel's lower ground coridor. We tried dinner buffet but the food was just ok, lots of variety but the quality so so. There were multiple restaurants on premise but there are much more variaty in restaurants right the next building with much more competitive price, so no shortage in options. The general interior and decoration are dated however well-kept. I upgraded the room to executive level of which had much more attractive decoration and floorplan. The upgrade cost was very reasonable. I would recommend it. We enjoyed Osaka very much and the choice of hotel contributed to it very much.

Reviewed October 01, 2019
9.6
Exceptional
JANE from Malaysia
Group
Economy Twin Non-Smoking
Stayed 3 nights in December 2018

Excellent location”

Excellent location as what had reviewed by all the customers. Easy access to public transports, walking distance to subway (Umeda) and Osaka station for JR. Airport shuttle bus service to terminal 1 and 2 (every 15 mins) available just outside of the hotel at 1550 yen for adults. Many eateries, and shopping malls surrounding this hotel. Room is slightly small but I am fine with it. Hotel staff can speak English, very helpful and attentive.

Reviewed January 02, 2019
8.3
Excellent
Shevasherapy from Philippines
Couple
Stayed 3 nights in October 2015

Close the station and malls”

Location, accessibility, staff

We were very happy with our decision to stay in Hotel New Hankyu Osaka. It is very accessible from the airport (first stop in the Airport Limousine service), close the a number of stations (Osaka Station, subway, etc) and right in front of two malls. The room is pretty small but since we were out most of the time, we didn't mind. I would definitely recommend this hotel to those who are staying in Osaka.

Reviewed November 03, 2015
9.3
Exceptional
Gordon from Canada
Solo traveler
Stayed 1 night in March 2010

New Hankyu Umeda”

Excellent service Clean, large room Convenient location
Had issues with dialing out of the hotel for local calls

As a frequent traveler to Osaka, I had been meaning to check out the New Hankyu for a long time and I'm very glad I did. Though it was a short stay, it was very good value for money. I was pleasantly surprised by the spaciousness of the room and bathroom despite it being a single room. I definitely plan on booking a longer stay on my next trip.

Reviewed April 12, 2010
10.0
Exceptional
TSUI from Hong Kong
Family with young children
Stayed 1 night in May 2018

Super Great Location”

The location is really good. It's close to the Osaka and Umeda station and the shopping area. I would highly suggest this place if your last stop is at Osaka, as the airport shuttle bus is just at the front door of the hotel. The space of the room is the standard hotel room in Japan, not too small and not too big, can open a 28inches luggage at least. Just a little reminder for families with newborn : the standard room cannot fit a baby cot. And I don't know if they could provide or not.

Reviewed May 03, 2018
8.7
Excellent
Devane from Singapore
Solo traveler
Standard Single - Non Smoking
Stayed 2 nights in May 2015

great location”

location; friendly staff; inexpensive

If you are coming from Osaka Station, the station is connected to a number of buildings including this hotel. Stay on the concourse and look out for signs towards the Hankyu complex. The hotel is also directly beside an Umeda Station exit.

Reviewed May 07, 2015
10.0
Exceptional
CELESTE from Philippines
Group
Fourth Room for 4 People - Non-Smoking
Stayed 2 nights in November 2018

repeat guest”

I toured my three friends in Japan and I immediately offered the hotel for us to stay at. The quad room is reasonably priced. The location can't be beat, with Umeda and Osaka stations nearby and lots of shops surrounding the hotel. The airport bus stops just outside the hotel door. Breakfast is ok for the rate. Great that you have two options of where to avail of the daily breakfast.

Reviewed November 14, 2018
8.4
Excellent
HENG from Singapore
Couple
Standard Twin Non-Smoking
Stayed 2 nights in May 2016

Well-located hotel in OSAKA”

The hotel is very strategically located for anyone who want to explore the Osaka city. It is right on top of the UMEDA stations, where you can take a number of subways to explore various part of Osaka. It is also adjacent to JK Osaka station, and this enable easy access to nearby cities of Kyoto, Kobe, Nagoya and Kansai Airport. There is a airport limousine station for connection to Osaka ITM and the Kansai airport. In term of services, it is above average. Overall, it is value for money to stay in this hotel, especially if you could the offer deals that are published in travel sites such as the Agoda.com.

Reviewed May 25, 2016
7.6
Very good
JOR from Singapore
Group
Connecting Family Rooms - Non-Smoking
Stayed 3 nights in April 2018

A convenient hotel to stay at”

New Hankyu Hotel is located within walking distance to Umeda Station and Osaka Station. Its location makes it very easy for tourists to move around Osaka and to nearby city like Kyoto. In addition, there is a bus station just besides the hotel. The bus service makes it very convenient to travel to and from the Kansai airport, each way costs about S$31/-. We, four of us, stayed 3 nights in a 6-bedder suite. The room would have been spacious if two of the beds could be moved out of the room. However, we were notified that they couldn't do so closer to the date of our arrival at the hotel. Thus, we accepted the suite with the six beds.

Reviewed April 30, 2018
8.4
Excellent
imelda from Indonesia
Family with young children
Standard Twin Non-Smoking
Stayed 3 nights in December 2017

Great location, tiny room”

We are a family of 4 (2 adults, 2 children of 8 & 10 years old). We came directly from Itami Airport to the hotel by train, so in this case the location is GREAT (although it took us some time to figure out where the hotel was) because it's right between Umeda station and Osaka station. Very convenient when we went to Kyoto the next day, Universal studio the day after, and Shin-Osaka station (for shinkansen to Tokyo) on our last day. The only glitch is the room size, we could only open our luggage in the hallway (that blocked our way out) or on the bed to open it up. Breakfast was great with Western and Japanese option, but we noticed that Japanese overall seems to prefer soft boiled/half cooked eggs, so be aware if you're allergic to one (like my son). The hotel also offers next-day luggage delivery service to other hotel destination (which was Disney's Maihama Hotel Tokyo) so it really helped us carry less luggage when we travel to Karuizawa for 2 days before Tokyo Disney.

Reviewed January 03, 2018
12345
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|Excellent 8.2
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  • Exceptional location
  • Kuchu Teien Observatory
  • Umeda Train Station is within 0.1 km
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