Location rating score
"Staff were extremely helpful in that I arrived early and they had been full the night before and they still got me into my room before the check in ti..."
craig - October 5, 2018
110 meters to public transportation
Located in heart of Fukuoka
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||0.1 KM|
|Nearest airport||Fukuoka Airport (FUK)|
|Distance to airport||3.9 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Hotel New Otani Hakata has a car park right on site for maximum convenience. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Fukuoka with private transportation, the hotel can arrange car rental for you.
Hotel New Otani Hakata does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Very good location as hotel is easily accessible from either Hakata or Tenjin."
December 4, 2019
"Location is great with a big supermarket next to it, and best of all quiet."
November 13, 2018
"The staff helped me booked English-speaking taxi for sightseeing."
October 14, 2018
Located next to a major subway station and major train lines, this accommodation is perfect for tourists wishing to explore the city. The renovated guestrooms are equipped with satellite television, en-suite movies, and air conditioning. Choose from over eight different restaurants and enjoy European and Japanese cuisines from Senhazuru and The Castillian. Guests can rent a car at the hotel to visit nearby attractions including Fukuoka City Museum and Canal City. Drop the children off at the babysitting services and enjoy a relaxing day at the salon or a few drinks in the cocktail lounge. The hotel also features an on-site boutique in case you forgot to buy souvenirs. With access to many transport links and a central location, this hotel is ideal for travelers who want to explore the city. Reservations at Hotel New Otani Hakata are simple via our secure online booking form. Just enter your desired dates and submit.
"Concierge Mr Sato in particular and the reception staff were..."
December 3, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Hotel New Otani Hakata
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Excellent hotel in Fukuoka ”
We were so happy with our stay at the New Otani Hakata. The staff was warm and helpful, and my children were delighted by the bags of goodies they received at check-in. Our room was just big enough for the three beds, but it had everything we needed including a small refrigerator and electric kettle. The location was excellent for getting around on public transportation. I can’t imagine having a more pleasant stay in Fukuoka.
2018 Birthday Trip to Japan”
4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport! Chained brand hotel with good standard. The room looks like the same as New Otani Osaka and the size of the room is big! Did a lot of shopping at Tenjin. Happy birthday to me, see you (Japan) next year!
Excellent services though a little pricy”
This is my first time staying in Hotel New Otani. First impressed by two staff personnels attending us to the room, carrying our baggages, and explaining this and that. Room can suitably accommodate our group (3 people). Very quiet and we slept very well. But, the lightning control in the room is outdated and needs upgrading. Restroom was ok and filled with amenities (though quite old). Superb location - near Sunny supermarket, two small markets, several combinis, and yayoiken. English programs on the TV. Didn't try breakfast buffet (2900 JPY each). Quick elevator. Check out at 12:00. Taxi was always available. The staff helped me booked English-speaking taxi for sightseeing. This last point, though, I couldn't help feeling annoyed that the price I was told to pay (in English) did not exactly match the price he mentioned to the driver (in Japanese). Will come back if I get a good deal.
Good hotel choice in Fukuoka”
We made a good choice staying in Hotel New Otani Hakata. The room is spacious enough for 3 adults, a kid, and 2 big luggages. Easy to go places with subway and bus stops just infront of the hotel. Staff is also very helpful.
Great hotel to explore Fukuoka”
Location was a perfect base to explore Fukuoka. Tenjin and Hakata easily accessible, as well as other areas. Many places to eat and shop close by. The rooms may be a little dated, but very clean and comfortable. The shower was awesome!
High quality hotel”
Great staff! The parking is a little tricky to understand but the staff had good english speaking skills and explained the parking to me very well. The expense of the parking is very reasonable and much better than street parking. The location is a little too south for walking to Hakata, Nakasu, or Tenjin in cold weather. The room and the included perks are amazing. One of the best I have experienced in Japan. Even the smoking rooms do not smell like cigarettes. Very impressive. Will definitely stay again if budget allows.
Nice hotel, decent location, slow internet”
Nice hotel (although a little older) in a decent part of town. About 20 min walk to Hakata or Tenjin station. Very nice lobby. Internet is VERY slow in the evenings. Rooms are very large for Japanese standards. Would stay there again.
Very good location as hotel is easily accessible from either Hakata or Tenjin. However, avoid Japanese restaurant. Poor service, staff makes mistakes in taking our orders, food is mediocre and not value for money.
Even I sent e-mail to New Otani Hakata to explain who are staying three rooms before we arrived their hotel. It took 10 min to find my e-mail and It took longer than expected hotel check-in. I like the location of hotel. It is very convenient to access public transportation. Breakfast buffet is decent.
Very Very Very Good!!”
The room is clean with quite comfortable bed. This hotel nearby Subway system and Hakata Station. Tourists can easily go to any places. The staffs are very helpful and they always try their best to help us to solve problems. It was a superb experience for us and we will stay here again if we go to Hakata again in future.
Location is good, next to metro station, close proximity to supermarkets and a lot of eateries. Ten minutes walk to Tenjin or twenty minutes walk to Hakata Station.
Hotel Otani Hotel have a known with good reputation in Japan, The hotel maintain its beauty and staff is very accommodating. Beautiful hotel that surely recommendable for every traveller in Japan.
The hotel is next to a subway station and there are numerous buses that go to Hakata Station for only ¥100. It only cost ¥2000 to get to the airport by taxi. There were 2 supermarkets nearby as well. The rooms were spacious and clean. The toilets needed an upgrade though. Most of the staff speak English to a good extent.
Meet expectations of an established hotel chain that carries the New Otani name. Premises are clean and the staff are courteous and efficient. Signs of aging evident though.
Location within walking distance to hakata canel and Tenjin shopping mall. Room is clean and comfortable.
Location is quite nice. The bus stops, heading to Hakata station or the airport, are pretty near. Staff provides nice service, and the room was clean and comfortable.
Very good hotel! Good location,nice staff,great experience. We will definitely come back next time we visit Fukuoka! Thank you.
Good... will consider stayin again when in Fukuoka”
It was a nice experience convenient... will consider staying again when in Fukuoka
Excellent location and nice hotel”
Couldn't ask for a better hotel conveniently located in the centre of Fukuoka.
Will stay with Hotel New Otani Hakata again”
The rooms were spacious and clean. Great price offer for parking, 24hr supermarket across the street and an old wet market behind the hotel is very convenient.