8.3
Excellent
/10
(1,890 reviews)See what guests said
See map
8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Sun Selco 100 m
Watanabedori Subway Station 110 m
Beer Paddy Fukuoka 210 m
Haraguchi Shoten 240 m
Nakaya 250 m
Yanagibashi Rengo Market 260 m
Amaguriya Yanagibashi Honten 280 m
Antenna Shop Yame Hompo 400 m
Yakuin Subway Station 430 m
Mogami Inari 610 m
Nearby landmarks
Nakasu Yatai 820 m
Tenjin Underground Shopping Center 950 m
Kushida Shrine 1.16 km
Hakata Station 1.4 km
JR Hakata City Amu Plaza Hakata 1.43 km
Tōchō-ji 1.49 km
Ohori Park 2.64 km
FUKUOKA PayPay Dome 4.28 km
Fukuoka Tower 5.16 km
Uminonakamichi Seaside Park 9.23 km
Hotel New Otani Hakata

"Staff were extremely helpful in that I arrived early and they had been full the night before and they still got me into my room before the check in ti..."

craig - October 5, 2018

 Hotel New Otani Hakata
Lobby Hotel New Otani Hakata
Interior view Hotel New Otani Hakata
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Free Wi-Fi

Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Nakasu Yatai
Within 820 m of property
  • 110 meters to public transportation

  • Located in heart of Fukuoka

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Fukuoka every 1 minutes on Agoda.com
Value for money8.2
Distance to city center0.1 KM
Location rating8.1
Nearest airportFukuoka Airport (FUK)
Distance to airport3.9 km

Rooms available at Hotel New Otani Hakata

Excellent
Room comfort & quality
8.3
Executive Double Room - Smoking
Executive Double Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Double Room Non-Smoking
Executive Double Room Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Twin Non-Smoking
Executive Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Single Smoking
Moderate Single Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Moderate Single Non-Smoking
Moderate Single Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Moderate Twin Non-Smoking
Moderate Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Double Smoking
Moderate Double Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Corner Suite Double
Corner Suite Double
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Triple Non Smoking
Triple Non Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Moderate Double Non-Smoking
Moderate Double Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel New Otani Hakata?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Otani Hakata?

For those who wish to drive their own cars, Hotel New Otani Hakata has a car park right on site for maximum convenience. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Fukuoka with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Hotel New Otani Hakata?

Hotel New Otani Hakata does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hotel New Otani Hakata

  • 9.6
    Exceptional
    Location

    "Very good location as hotel is easily accessible from either Hakata or Tenjin."

    Yap

    |

    December 4, 2019

  • 9.6
    Exceptional
    Location

    "Location is great with a big supermarket next to it, and best of all quiet."

    Ming

    |

    November 13, 2018

  • 8.4
    Excellent
    Staff 

    "The staff helped me booked English-speaking taxi for sightseeing."

    Tosapol

    |

    October 14, 2018

Property ranking|Compared to 1,168 Fukuoka properties
See all rankings
Review score - United States
9.3/10
Room size
33 sqm.
Room comfort score
8.3/10
Service score
8.8/10
Better than
98
%
of Fukuoka properties
Bigger than
95
%
of Fukuoka properties
Better than
94
%
of Fukuoka properties
Better than
91
%
of Fukuoka properties
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Overall rating:
8.3
Excellent
1,893 reviews
Cleanliness
8.6
Facilities
8.0
Location
8.1
Read all reviews >
What travelers say they love:
Superb location - near Sunny supermarket, two small markets,...
Tosapol from Thailand
Group
More about Hotel New Otani Hakata

More about Hotel New Otani Hakata

Located next to a major subway station and major train lines, this accommodation is perfect for tourists wishing to explore the city. The renovated guestrooms are equipped with satellite television, en-suite movies, and air conditioning. Choose from over eight different restaurants and enjoy European and Japanese cuisines from Senhazuru and The Castillian. Guests can rent a car at the hotel to visit nearby attractions including Fukuoka City Museum and Canal City. Drop the children off at the babysitting services and enjoy a relaxing day at the salon or a few drinks in the cocktail lounge. The hotel also features an on-site boutique in case you forgot to buy souvenirs. With access to many transport links and a central location, this hotel is ideal for travelers who want to explore the city. Reservations at Hotel New Otani Hakata are simple via our secure online booking form. Just enter your desired dates and submit.

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Most talked about facilities

Housekeeping
14 mentions
Breakfast
13 mentions
Internet
2 mentions
Taxi
2 mentions

What they offer

9.2
Exceptional
Staff 

"Concierge Mr Sato in particular and the reception staff were..."

Seow

|

December 3, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental

Restaurants on site

SENBAZURU
Cuisine:Japanese
Menu:A-la-carte
GREEN HOUSE
Cuisine:European, International
Menu:A-la-carte
CASTILLIAN ROOM
Cuisine:European
Menu:A-la-carte
TAIKANEN
Cuisine:Chinese
Menu:A-la-carte
AJISAI
Cuisine:Japanese
Menu:A-la-carte
YAMANAKA
Cuisine:Sushi
Menu:A-la-carte

Nearby restaurants

Japanese cuisine
Japanese cuisine
Senbazuru
10 m Japanese
Tonkatsu Hamakatsu Watanabedori
140 m Japanese
Ajibatake
190 m Japanese
American cuisine
American cuisine
Kilroy's
520 m American, Bar, Pub
Dean & Deluca
920 m American
Fukusaya
1.6 km American
Asian cuisine
Asian cuisine
Tenshinrotaipei
220 m Asian, Taiwanese
Yamanaka Honten
280 m Asian, Japanese, Sushi
Hakata Sanuki udon soba Watanabedori
380 m Asian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel New Otani Hakata from real guests

Overall rating
8.3
Excellent
From 1893 reviews
8.9Service
8.5Cleanliness
8.4Room comfort and quality
Agoda Reviews (778)Booking.com Reviews (1112)
Rating via Agoda8.3
/
10
Cleanliness8.6
Facilities8.0
Location8.1
Room comfort and quality8.3
Service8.8
Value for money8.2
High score for Fukuoka
Rating
9+ Exceptional (121)
8-9 Excellent (77)
7-8 Very Good (77)
6-7 Good (25)
<6 Below Expectation (25)
Time of the year
Mar - May (67)
Jun - Aug (88)
Sep - Nov (96)
Dec - Feb (74)
Don't miss out!Users are booking a place in Fukuoka every 1 minutes on Agoda.com
All guests (778)
All room types
All languages

Show reviews that mention 

Showing 325 verified guest comments
12345
10.0
Exceptional
Joy from South Korea
Family with young children
Triple Non Smoking
Stayed 3 nights in March 2018

Excellent hotel in Fukuoka ”

We were so happy with our stay at the New Otani Hakata. The staff was warm and helpful, and my children were delighted by the bags of goodies they received at check-in. Our room was just big enough for the three beds, but it had everything we needed including a small refrigerator and electric kettle. The location was excellent for getting around on public transportation. I can’t imagine having a more pleasant stay in Fukuoka.

Reviewed March 31, 2018
9.2
Exceptional
Tin from Macau
Family with teens
Semi Double Room - Non-Smoking
Stayed 2 nights in November 2018

2018 Birthday Trip to Japan”

4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport! Chained brand hotel with good standard. The room looks like the same as New Otani Osaka and the size of the room is big! Did a lot of shopping at Tenjin. Happy birthday to me, see you (Japan) next year!

Reviewed November 13, 2018
8.4
Excellent
Tosapol from Thailand
Group
Triple Non Smoking
Stayed 4 nights in October 2018

Excellent services though a little pricy”

This is my first time staying in Hotel New Otani. First impressed by two staff personnels attending us to the room, carrying our baggages, and explaining this and that. Room can suitably accommodate our group (3 people). Very quiet and we slept very well. But, the lightning control in the room is outdated and needs upgrading. Restroom was ok and filled with amenities (though quite old). Superb location - near Sunny supermarket, two small markets, several combinis, and yayoiken. English programs on the TV. Didn't try breakfast buffet (2900 JPY each). Quick elevator. Check out at 12:00. Taxi was always available. The staff helped me booked English-speaking taxi for sightseeing. This last point, though, I couldn't help feeling annoyed that the price I was told to pay (in English) did not exactly match the price he mentioned to the driver (in Japanese). Will come back if I get a good deal.

Reviewed October 14, 2018
8.8
Excellent
EDILBERTO from Philippines
Family with teens
Triple Non Smoking
Stayed 4 nights in October 2018

Good hotel choice in Fukuoka”

We made a good choice staying in Hotel New Otani Hakata. The room is spacious enough for 3 adults, a kid, and 2 big luggages. Easy to go places with subway and bus stops just infront of the hotel. Staff is also very helpful.

Reviewed November 08, 2018
9.6
Exceptional
DARREN from United States
Group
Triple Non Smoking
Stayed 3 nights in October 2017

Great hotel to explore Fukuoka”

Location was a perfect base to explore Fukuoka. Tenjin and Hakata easily accessible, as well as other areas. Many places to eat and shop close by. The rooms may be a little dated, but very clean and comfortable. The shower was awesome!

Reviewed October 25, 2017
9.6
Exceptional
David from Japan
Solo traveler
Run of House
Stayed 2 nights in November 2017

High quality hotel”

Great staff! The parking is a little tricky to understand but the staff had good english speaking skills and explained the parking to me very well. The expense of the parking is very reasonable and much better than street parking. The location is a little too south for walking to Hakata, Nakasu, or Tenjin in cold weather. The room and the included perks are amazing. One of the best I have experienced in Japan. Even the smoking rooms do not smell like cigarettes. Very impressive. Will definitely stay again if budget allows.

Reviewed December 03, 2017
9.2
Exceptional
Jason from United States
Couple
Moderate Double Non-Smoking
Stayed 5 nights in November 2017

Nice hotel, decent location, slow internet”

Nice hotel (although a little older) in a decent part of town. About 20 min walk to Hakata or Tenjin station. Very nice lobby. Internet is VERY slow in the evenings. Rooms are very large for Japanese standards. Would stay there again.

Reviewed November 17, 2017
9.6
Exceptional
Yap from Singapore
Family with young children
Triple Non Smoking
Stayed 5 nights in November 2019

Exceptional”

Very good location as hotel is easily accessible from either Hakata or Tenjin. However, avoid Japanese restaurant. Poor service, staff makes mistakes in taking our orders, food is mediocre and not value for money.

Reviewed December 04, 2019
7.6
Very good
Shigematsu from United States
Family with teens
Moderate Twin Non-Smoking
Stayed 2 nights in February 2018

Very good”

Even I sent e-mail to New Otani Hakata to explain who are staying three rooms before we arrived their hotel. It took 10 min to find my e-mail and It took longer than expected hotel check-in. I like the location of hotel. It is very convenient to access public transportation. Breakfast buffet is decent.

Reviewed February 17, 2018
9.6
Exceptional
Cheuk from Hong Kong
Group
Moderate Twin Room with Extra Bed - Non-Smoking
Stayed 7 nights in August 2018

Very Very Very Good!!”

The room is clean with quite comfortable bed. This hotel nearby Subway system and Hakata Station. Tourists can easily go to any places. The staffs are very helpful and they always try their best to help us to solve problems. It was a superb experience for us and we will stay here again if we go to Hakata again in future.

Reviewed August 31, 2018
10.0
Exceptional
yung from United Kingdom
Family with teens
Triple Non Smoking
Stayed 2 nights in December 2017

Good value”

Location is good, next to metro station, close proximity to supermarkets and a lot of eateries. Ten minutes walk to Tenjin or twenty minutes walk to Hakata Station.

Reviewed December 06, 2017
10.0
Exceptional
Christina from Philippines
Business traveler
Moderate Twin Smoking
Stayed 1 night in November 2016

Excellent Hotel”

Hotel Otani Hotel have a known with good reputation in Japan, The hotel maintain its beauty and staff is very accommodating. Beautiful hotel that surely recommendable for every traveller in Japan.

Reviewed November 11, 2016
9.2
Exceptional
Alan from United Kingdom
Couple
Stayed 2 nights in December 2017

Convenient ”

The hotel is next to a subway station and there are numerous buses that go to Hakata Station for only ¥100. It only cost ¥2000 to get to the airport by taxi. There were 2 supermarkets nearby as well. The rooms were spacious and clean. The toilets needed an upgrade though. Most of the staff speak English to a good extent.

Reviewed December 09, 2017
8.4
Excellent
Peng from Singapore
Family with teens
Semi Double Room - Non-Smoking
Stayed 1 night in October 2017

Family stay”

Meet expectations of an established hotel chain that carries the New Otani name. Premises are clean and the staff are courteous and efficient. Signs of aging evident though.

Reviewed May 27, 2018
8.8
Excellent
Janet from Singapore
Group
Run of House
Stayed 4 nights in December 2017

Excellent”

Location within walking distance to hakata canel and Tenjin shopping mall. Room is clean and comfortable.

Reviewed December 27, 2017
9.2
Exceptional
Han-Chih
Group
Stayed 3 nights in September 2018

Very good!”

Location is quite nice. The bus stops, heading to Hakata station or the airport, are pretty near. Staff provides nice service, and the room was clean and comfortable.

Reviewed October 14, 2018
10.0
Exceptional
Peng from China
Family with teens
Moderate Twin Non-Smoking
Stayed 4 nights in January 2020

Great Experience!”

Very good hotel! Good location,nice staff,great experience. We will definitely come back next time we visit Fukuoka! Thank you.

Reviewed January 31, 2020
10.0
Exceptional
Dorothy from Philippines
Family with young children
Stayed 3 nights in March 2016

Good... will consider stayin again when in Fukuoka”

It was a nice experience convenient... will consider staying again when in Fukuoka

Reviewed June 20, 2016
9.6
Exceptional
Clement from Canada
Couple
Moderate Twin Smoking
Stayed 2 nights in October 2016

Excellent location and nice hotel”

Couldn't ask for a better hotel conveniently located in the centre of Fukuoka.

Reviewed October 19, 2016
10.0
Exceptional
WAI from Hong Kong
Couple
Moderate Double Non-Smoking
Stayed 2 nights in October 2018

Will stay with Hotel New Otani Hakata again”

The rooms were spacious and clean. Great price offer for parking, 24hr supermarket across the street and an old wet market behind the hotel is very convenient.

Reviewed October 08, 2018
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  • Excellent location
  • Nakasu Yatai
  • Watanabedori Subway Station is within 0.11 km
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