2018 Birthday Trip to Japan”

4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport! Chained brand hotel with good standard. The room looks like the same as New Otani Osaka and the size of the room is big! Did a lot of shopping at Tenjin. Happy birthday to me, see you (Japan) next year!

Excellent services though a little pricy”

This is my first time staying in Hotel New Otani. First impressed by two staff personnels attending us to the room, carrying our baggages, and explaining this and that. Room can suitably accommodate our group (3 people). Very quiet and we slept very well. But, the lightning control in the room is outdated and needs upgrading. Restroom was ok and filled with amenities (though quite old). Superb location - near Sunny supermarket, two small markets, several combinis, and yayoiken. English programs on the TV. Didn't try breakfast buffet (2900 JPY each). Quick elevator. Check out at 12:00. Taxi was always available. The staff helped me booked English-speaking taxi for sightseeing. This last point, though, I couldn't help feeling annoyed that the price I was told to pay (in English) did not exactly match the price he mentioned to the driver (in Japanese). Will come back if I get a good deal.

Excellent Service.”

Kept offering apologies for having a big business group staying at their hotel, and that they were undergoing some renovations. But I was not affected at all by any of the above. They even provide early breakfast room service before the start of their breakfast time! Location is great with a big supermarket next to it, and best of all quiet.

Good hotel choice in Fukuoka”

We made a good choice staying in Hotel New Otani Hakata. The room is spacious enough for 3 adults, a kid, and 2 big luggages. Easy to go places with subway and bus stops just infront of the hotel. Staff is also very helpful.

Great location”

Hotel was close to both the airport and my meetings. Staff were extremely helpful in that I arrived early and they had been full the night before and they still got me into my room before the check in time. Didn't have a pool or gym but that is a mnior point.

Friendly staff”

The hotel rooms were ordinary needed some upgrading and the triple rooms always mean the worst part of the hotel. Only good thing was the wonderful breakfast.

Very good”

will go angin

Value for money”

Overall great. Excellent breakfast. Only cons is 10 min walk to Tenjin Station.

City center”

City intersection center location. Very accommodating and warm atmosphere kind of hotel. Good hotel staff. Under the hotel and across the intersection are restaurants, groceries, and hospital 500 meters away.

Convenient ”

The hotel is next to a subway station and there are numerous buses that go to Hakata Station for only ¥100. It only cost ¥2000 to get to the airport by taxi. There were 2 supermarkets nearby as well. The rooms were spacious and clean. The toilets needed an upgrade though. Most of the staff speak English to a good extent.

High quality hotel”

Great staff! The parking is a little tricky to understand but the staff had good english speaking skills and explained the parking to me very well. The expense of the parking is very reasonable and much better than street parking. The location is a little too south for walking to Hakata, Nakasu, or Tenjin in cold weather. The room and the included perks are amazing. One of the best I have experienced in Japan. Even the smoking rooms do not smell like cigarettes. Very impressive. Will definitely stay again if budget allows.

Nice hotel, decent location, slow internet”

Nice hotel (although a little older) in a decent part of town. About 20 min walk to Hakata or Tenjin station. Very nice lobby. Internet is VERY slow in the evenings. Rooms are very large for Japanese standards. Would stay there again.

Great hotel to explore Fukuoka”

Location was a perfect base to explore Fukuoka. Tenjin and Hakata easily accessible, as well as other areas. Many places to eat and shop close by. The rooms may be a little dated, but very clean and comfortable. The shower was awesome!

Very Very Very Good!!”

The room is clean with quite comfortable bed. This hotel nearby Subway system and Hakata Station. Tourists can easily go to any places. The staffs are very helpful and they always try their best to help us to solve problems. It was a superb experience for us and we will stay here again if we go to Hakata again in future.

Excellent hotel in Fukuoka ”

We were so happy with our stay at the New Otani Hakata. The staff was warm and helpful, and my children were delighted by the bags of goodies they received at check-in. Our room was just big enough for the three beds, but it had everything we needed including a small refrigerator and electric kettle. The location was excellent for getting around on public transportation. I can’t imagine having a more pleasant stay in Fukuoka.

Acceptable”

Staying at 5th floor and the corridor is smelly.

Will stay with Hotel New Otani Hakata again”

The rooms were spacious and clean. Great price offer for parking, 24hr supermarket across the street and an old wet market behind the hotel is very convenient.

Nice hotel”

Good service, love the buffet breakfast. Close to shopping street.

cost effective”

staff is professional. location is not bad. parking is available at 1500 per night.

Staff are very nice and helpful ”

Room are relatively big in comparison with other hotels in Japan. Staff are very nice and helpful.