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Exterior view, Hotel New Otani Hakata in Fukuoka
Triple Non Smoking - Bed, Hotel New Otani Hakata in Fukuoka
Lobby, Hotel New Otani Hakata in Fukuoka
Lobby, Hotel New Otani Hakata in Fukuoka
Interior view, Hotel New Otani Hakata in Fukuoka
Interior view, Hotel New Otani Hakata in Fukuoka
Hotel New Otani Hakata

Removed from saved list

8.4

Excellent

2,427 reviews

2,427 reviews

See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Sun Selco
100 m
Haraguchi Shoten
240 m
Nakaya
250 m
Yanagibashi Rengo Market
260 m
Amaguriya Yanagibashi Honten
280 m
Popular landmarks
Nakasu Yatai
820 m
Tenjin Underground Shopping Center
950 m
Kushida Shrine
1.2 km
Hakata Station
1.4 km
JR Hakata City Amu Plaza Hakata
1.4 km
Closest landmarks
Beer Paddy Fukuoka
210 m
loft
570 m
Tenjin-minami Station Bicycle-Parking Lot
650 m
Bic Camera Tenjin 1st Store
670 m
Tenjin Minami Subway Station
670 m

Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tenjin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ohori Park. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of Fukuoka

Front desk [24-hour]

110 meters to public transportation

Inside city center

770 meters to Sumiyoshi Shrine

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Car power charging station

Bar

Restaurants

Coffee shop

This property is in high demand!

4 travelers have booked today.

Value for money8.3
Distance to city center0.1 KM
Location rating8.1
Nearest airportFukuoka Airport (FUK)
Distance to airport3.9 km

Rooms available at Hotel New Otani Hakata

Excellent
Room comfort & quality

8.3

Executive Twin Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Double Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Double Room Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Run of House
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Single Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Moderate Single Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Double Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Corner Suite Double
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Hotel New Otani Hakata offer laundry services?

Yes! Hotel New Otani Hakata offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Does Hotel New Otani Hakata offer dry cleaning services?

Yes! Hotel New Otani Hakata features dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Hotel New Otani Hakata?

Hotel New Otani Hakata has car park charges applied for all visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What bars are close by Hotel New Otani Hakata?

While lounging at Hotel New Otani Hakata, delight in your evening or night out at Van Beeru, International Bar, and Voodoo Lounge to make the most out of your nightlife.

How many floors does Hotel New Otani Hakata have?

Hotel New Otani Hakata has a total of 14 floors.

What is the typical rating that past Solo travelers' have given to Hotel New Otani Hakata?

Past solo travelers that have stayed at this property have given Hotel New Otani Hakata an average rating of 8.5. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hotel New Otani Hakata?

Verified local visitors that have stayed at this property have given Hotel New Otani Hakata an average rating of 8.7. You can look up on more specific customer testimonials, and comments for this property down in the review section.

What restaurants are in close proximty of Hotel New Otani Hakata?

Hotel New Otani Hakata’s neighborhood is Tenjin which includes popular restaurants such as Kiss, Yamanaka Honten, and Sagano.

What well-known shopping venues are near to Hotel New Otani Hakata?

Shopping options in Hotel New Otani Hakata’s Tenjin neighborhood consists of JR Hakata City Amu Plaza Hakata and Tenjin Underground Shopping Center.

What time is check-in and check-out at Hotel New Otani Hakata?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hotel New Otani Hakata

  • 9.2

    Exceptional
    Spaciousness

    "Room was spacious by Japanese standards and very clean."

    Seow

    |

    December 3, 2019

  • 9.6

    Exceptional
    Staff 

    "Very accommodating Staff and accessible to Hakata Station :)"

    Santy

    |

    May 2, 2023

  • 8

    Very good
    Location

    "Good location to travel the city!!"

    Noha

    |

    April 28, 2023

Property ranking|Compared to 1,115 Fukuoka properties
See all rankings
Room comfort score
8.3/10
Cheapest price score
Room size
34 sqm.
Service score
8.9/10
Better than
93
%
of Fukuoka properties
Better than
92
%
of Fukuoka properties
Bigger than
92
%
of Fukuoka properties
Better than
91
%
of Fukuoka properties
Overall rating:

8.4

Excellent
1,279 reviews
Cleanliness
8.7
Facilities
8.2
Location
8.1
Read all reviews >
More about Hotel New Otani Hakata

More about Hotel New Otani Hakata

Hotel New Otani Hakata

Hotel New Otani Hakata is the perfect choice for travelers who want to take in the sights and sounds of Fukuoka. Experience an urban escape in Fukuoka with a stay at Hotel New Otani Hakata, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Fukuoka with a stay at Hotel New Otani Hakata, located merely 2.6 km from Ohori Park. Did you know? Hakata Bus Terminal is just 1.5 km away, giving guests convenient access to one of the city's urban transportation options.
Hotel New Otani Hakata offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Fukuoka is made even more convenient with the car hire services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Hotel New Otani Hakata guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel New Otani Hakata. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Hotel New Otani Hakata are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage and salon.


Around the property

Take some time to explore Fukuoka during your stay at the hotel. The best way to remember your time in Fukuoka is with a nice gift at Tenjin Underground Shopping Center located about 940 m away. Get a photograph of yourself in front of Hakata Station located 1.4 km away, a must-see for anyone visiting Fukuoka.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 93% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Fukuoka.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

14 mentions

Breakfast

13 mentions

Internet

2 mentions

Taxi

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Service animals are welcome
Getting around
  • Car park [charges apply]
  • Car power charging station
  • Rental car
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
SENBAZURU
  • Cuisine: Japanese
  • Menu: A-la-carte
GREEN HOUSE
  • Cuisine: European, International
  • Menu: A-la-carte
CASTILLIAN ROOM
  • Cuisine: European
  • Menu: A-la-carte
TAIKANEN
  • Cuisine: Chinese
  • Menu: A-la-carte

Location

1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004
Excellent
Location

8.1

Airports
  • Fukuoka Airport (FUK)
    3.9 km 20 min drive
  • Saga Airport (HSG)
    48.7 km 1.5 hour drive
Public transportation
  • Watanabedori Subway Station
    110 m 1 min walk
  • Yakuin Subway Station
    430 m
Hospital or clinic
  • Fukuoka General Hospital
    750 m
Shopping
  • Tenjin Underground Shopping Center
    950 m
Convenience store
  • 7 Eleven
    420 m 3 min drive
Cash withdrawal
  • ATM
    130 m 3 min drive

What's nearby

Popular landmarks
  • Nakasu Yatai
    820 m
  • Tenjin Underground Shopping Center
    950 m
  • Kushida Shrine
    1.2 km
  • Hakata Station
    1.4 km
  • JR Hakata City Amu Plaza Hakata
    1.4 km
  • Tōchō-ji
    1.5 km
  • Ohori Park
    2.6 km
  • FUKUOKA PayPay Dome
    4.3 km
  • Fukuoka Tower
    5.2 km
  • Uminonakamichi Seaside Park
    9.2 km
Nearby landmarks
  • Sun Selco
    100 m
  • Watanabedori Subway Station
    110 m
  • Beer Paddy Fukuoka
    210 m
  • Haraguchi Shoten
    240 m
  • Nakaya
    250 m
  • Yanagibashi Rengo Market
    260 m
  • Amaguriya Yanagibashi Honten
    280 m
  • Antenna Shop Yame Hompo
    400 m
  • Yakuin Subway Station
    430 m
  • loft
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 4-12 years old will be charged JPY 1,900 for breakfast per day.
  • Moderate Single room may be upgraded to Moderate twin room by availability of the day.
  • Children over 13 years old will be charged JPY 2,900 for breakfast per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center0.1 KM
  • Travel time to airport (minutes)24
Extras
  • Breakfast charge (unless included in room price)2900 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants6
  • Number of rooms 372
  • Room voltage100
Parking
  • Daily parking fee1500 JPY

Property announcements

City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows:

In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night.

In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.

Reviews of Hotel New Otani Hakata from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.7
Facilities8.2
Location8.1
Room comfort and quality8.3
Service8.9
Value for money8.3
High score for Fukuoka
Rating
9+ Exceptional (197)
8-9 Excellent (107)
7-8 Very Good (112)
6-7 Good (26)
<6 Below Expectation (35)
Time of the year
Mar - May (122)
Jun - Aug (120)
Sep - Nov (119)
Dec - Feb (116)

Show reviews that mention 

Showing 477 verified guest comments
12345
10.0
Exceptional
JAE from South Korea
Family with young children
Japanese Style Non-Smoking
Stayed 1 night in February 2023

old but excellent hotel”

cozy room and delicious breakfast!!

Reviewed February 08, 2023

See room deals

10.0
Exceptional
Peng from China
Family with teens
Moderate Twin Non-Smoking
Stayed 4 nights in January 2020

Great Experience!”

Very good hotel! Good location,nice staff,great experience. We will definitely come back next time we visit Fukuoka! Thank you.

Reviewed January 31, 2020

See room deals

9.2
Exceptional
Nur from Singapore
Group
Moderate Double Non-Smoking
Stayed 5 nights in November 2019

Clean rooms and helpful staff”

Staff were very helpful, they offer halal breakfast and we even could request for what we want for breakfast. Glad to have stayed there!

Reviewed September 08, 2020

See room deals

7.6
Very good
Yuen from Hong Kong SAR, China
Group
Moderate Twin Non-Smoking
Stayed 1 night in December 2022

Breakfast”

Very limited choices for western breakfast buffet

Reviewed December 22, 2022

See room deals

10.0
Exceptional
Joy from South Korea
Family with young children
Triple Non Smoking
Stayed 3 nights in March 2018

Excellent hotel in Fukuoka ”

We were so happy with our stay at the New Otani Hakata. The staff was warm and helpful, and my children were delighted by the bags of goodies they received at check-in. Our room was just big enough for the three beds, but it had everything we needed including a small refrigerator and electric kettle. The location was excellent for getting around on public transportation. I can’t imagine having a more pleasant stay in Fukuoka.

Reviewed March 31, 2018

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9.2
Exceptional
Tin from Macau SAR, China
Family with teens
Semi Double Room - Non-Smoking
Stayed 2 nights in November 2018

2018 Birthday Trip to Japan”

4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport! Chained brand hotel with good standard. The room looks like the same as New Otani Osaka and the size of the room is big! Did a lot of shopping at Tenjin. Happy birthday to me, see you (Japan) next year!

Reviewed November 13, 2018

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8.4
Excellent
Tosapol from Thailand
Group
Triple Non Smoking
Stayed 4 nights in October 2018

Excellent services though a little pricy”

This is my first time staying in Hotel New Otani. First impressed by two staff personnels attending us to the room, carrying our baggages, and explaining this and that. Room can suitably accommodate our group (3 people). Very quiet and we slept very well. But, the lightning control in the room is outdated and needs upgrading. Restroom was ok and filled with amenities (though quite old). Superb location - near Sunny supermarket, two small markets, several combinis, and yayoiken. English programs on the TV. Didn't try breakfast buffet (2900 JPY each). Quick elevator. Check out at 12:00. Taxi was always available. The staff helped me booked English-speaking taxi for sightseeing. This last point, though, I couldn't help feeling annoyed that the price I was told to pay (in English) did not exactly match the price he mentioned to the driver (in Japanese). Will come back if I get a good deal.

Reviewed October 14, 2018

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8.8
Excellent
EDILBERTO from Philippines
Family with teens
Triple Non Smoking
Stayed 4 nights in October 2018

Good hotel choice in Fukuoka”

We made a good choice staying in Hotel New Otani Hakata. The room is spacious enough for 3 adults, a kid, and 2 big luggages. Easy to go places with subway and bus stops just infront of the hotel. Staff is also very helpful.

Reviewed November 08, 2018

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9.6
Exceptional
DARREN from United States
Group
Triple Non Smoking
Stayed 3 nights in October 2017

Great hotel to explore Fukuoka”

Location was a perfect base to explore Fukuoka. Tenjin and Hakata easily accessible, as well as other areas. Many places to eat and shop close by. The rooms may be a little dated, but very clean and comfortable. The shower was awesome!

Reviewed October 25, 2017

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9.6
Exceptional
David from Japan
Solo traveler
Run of House
Stayed 2 nights in November 2017

High quality hotel”

Great staff! The parking is a little tricky to understand but the staff had good english speaking skills and explained the parking to me very well. The expense of the parking is very reasonable and much better than street parking. The location is a little too south for walking to Hakata, Nakasu, or Tenjin in cold weather. The room and the included perks are amazing. One of the best I have experienced in Japan. Even the smoking rooms do not smell like cigarettes. Very impressive. Will definitely stay again if budget allows.

Reviewed December 03, 2017

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9.2
Exceptional
Jason from United States
Couple
Moderate Double Non-Smoking
Stayed 5 nights in November 2017

Nice hotel, decent location, slow internet”

Nice hotel (although a little older) in a decent part of town. About 20 min walk to Hakata or Tenjin station. Very nice lobby. Internet is VERY slow in the evenings. Rooms are very large for Japanese standards. Would stay there again.

Reviewed November 17, 2017

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9.6
Exceptional
Yap from Singapore
Family with young children
Triple Non Smoking
Stayed 5 nights in November 2019

Exceptional”

Very good location as hotel is easily accessible from either Hakata or Tenjin. However, avoid Japanese restaurant. Poor service, staff makes mistakes in taking our orders, food is mediocre and not value for money.

Reviewed December 04, 2019

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7.6
Very good
Shigematsu from United States
Family with teens
Moderate Twin Non-Smoking
Stayed 2 nights in February 2018

Very good”

Even I sent e-mail to New Otani Hakata to explain who are staying three rooms before we arrived their hotel. It took 10 min to find my e-mail and It took longer than expected hotel check-in. I like the location of hotel. It is very convenient to access public transportation. Breakfast buffet is decent.

Reviewed February 17, 2018

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9.6
Exceptional
Cheuk from Hong Kong SAR, China
Group
Triple Non Smoking
Stayed 7 nights in August 2018

Very Very Very Good!!”

The room is clean with quite comfortable bed. This hotel nearby Subway system and Hakata Station. Tourists can easily go to any places. The staffs are very helpful and they always try their best to help us to solve problems. It was a superb experience for us and we will stay here again if we go to Hakata again in future.

Reviewed August 31, 2018

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10.0
Exceptional
yung from United Kingdom
Family with teens
Triple Non Smoking
Stayed 2 nights in December 2017

Good value”

Location is good, next to metro station, close proximity to supermarkets and a lot of eateries. Ten minutes walk to Tenjin or twenty minutes walk to Hakata Station.

Reviewed December 06, 2017

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10.0
Exceptional
Christina from Philippines
Business traveler
Moderate Twin Smoking
Stayed 1 night in November 2016

Excellent Hotel”

Hotel Otani Hotel have a known with good reputation in Japan, The hotel maintain its beauty and staff is very accommodating. Beautiful hotel that surely recommendable for every traveller in Japan.

Reviewed November 11, 2016

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9.2
Exceptional
Alan from United Kingdom
Couple
Stayed 2 nights in December 2017

Convenient ”

The hotel is next to a subway station and there are numerous buses that go to Hakata Station for only ¥100. It only cost ¥2000 to get to the airport by taxi. There were 2 supermarkets nearby as well. The rooms were spacious and clean. The toilets needed an upgrade though. Most of the staff speak English to a good extent.

Reviewed December 09, 2017

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8.4
Excellent
Peng from Singapore
Family with teens
Semi Double Room - Non-Smoking
Stayed 1 night in October 2017

Family stay”

Meet expectations of an established hotel chain that carries the New Otani name. Premises are clean and the staff are courteous and efficient. Signs of aging evident though.

Reviewed May 27, 2018

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8.8
Excellent
Janet from Singapore
Group
Run of House
Stayed 4 nights in December 2017

Excellent”

Location within walking distance to hakata canel and Tenjin shopping mall. Room is clean and comfortable.

Reviewed December 27, 2017

See room deals

9.2
Exceptional
Han-Chih
Group
Stayed 3 nights in September 2018

Very good!”

Location is quite nice. The bus stops, heading to Hakata station or the airport, are pretty near. Staff provides nice service, and the room was clean and comfortable.

Reviewed October 14, 2018

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