8.3

Excellent
14.9% this month
/10
(1,983 reviews)See what guests said
Highly rated by guests – 97% would recommend
Housekeeping17
Breakfast8
Shops3
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Sun Selco

100 m

Haraguchi Shoten

240 m

Nakaya

250 m

Yanagibashi Rengo Market

260 m

Amaguriya Yanagibashi Honten

280 m

Popular landmarks
Nakasu Yatai

820 m

Tenjin Underground Shopping Center

950 m

Kushida Shrine

1.2 km

Hakata Station

1.4 km

JR Hakata City Amu Plaza Hakata

1.4 km

Closest landmarks
Beer Paddy Fukuoka

210 m

loft

570 m

Tenjin-minami Station Bicycle-Parking Lot

650 m

Bic Camera Tenjin 1st Store

670 m

Tenjin Minami Subway Station

670 m

Hotel New Otani Hakata

"Staff were very helpful, they offer halal breakfast and we even could request for what we want for breakfast."

Nur - September 8, 2020
Triple Non Smoking - Bed Hotel New Otani Hakata
Lobby Hotel New Otani Hakata
Lobby Hotel New Otani Hakata
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Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tenjin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ohori Park. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Attention

This property is in high demand!

3 travelers have booked today.

  • 110 meters to public transportation

  • Located in heart of Fukuoka

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money8.2
Distance to city center0.1 KM
Location rating8.1
Nearest airportFukuoka Airport (FUK)
Distance to airport3.9 km

Rooms available at Hotel New Otani Hakata

Excellent
Room comfort & quality

8.3

Executive Twin Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Executive Double Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Executive Double Room Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Corner Suite Double
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
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Moderate Single Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
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Moderate Single Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Double Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Double Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel New Otani Hakata?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Otani Hakata?

For those who wish to drive their own cars, Hotel New Otani Hakata has a car park available for guests. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Fukuoka with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel New Otani Hakata?

Adults can enjoy breakfast offered with an additional charge of 2900 JPY if not included in the room rate.

What are my dining options at Hotel New Otani Hakata?

Hotel New Otani Hakata features 6 on-site restaurants for your dining convenience.

What is the smoking policy at Hotel New Otani Hakata?

Hotel New Otani Hakata does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel New Otani Hakata?

The closest train, metro, or bus station to Hotel New Otani Hakata is Watanabedori Subway Station, 100 m away.

What restaurants are nearby Hotel New Otani Hakata?

Hotel New Otani Hakata’s neighborhood is Tenjin which includes popular restaurants such as Senbazuru, Castillian Room and Green House.

What popular shopping places are close to Hotel New Otani Hakata?

Located in the Tenjin area, Hotel New Otani Hakata is close to great shopping choices like Tenjin Underground Shopping Center, Shintencho Shopping Street and Iwataya Honten.

What are popular attractions near Hotel New Otani Hakata?

Hotel New Otani Hakata is located in Tenjin area, which is famous for attractions such as Acros Fukuoka, Kego Shrine and Kego Park.

What popular natural sightseeing spots are close to Hotel New Otani Hakata?

Hotel New Otani Hakata is located within Tenjin, which makes it conveniently close to natural sights including Trident maple and Bravo Climbing.

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Explore the neighborhood

What people love about Hotel New Otani Hakata

  • 9.2

    Exceptional
    Breakfast

    "Staff were very helpful, they offer halal breakfast and we even could request for what we want for breakfast."

    Nur

    |

    September 8, 2020

  • 10

    Exceptional
    Staff 

    "Good location,nice staff,great experience."

    Peng

    |

    January 31, 2020

  • 10

    Exceptional

    "Very good hotel!"

    Peng

    |

    January 31, 2020

Property ranking|Compared to 1,048 Fukuoka properties
See all rankings
Room comfort score
8.3/10
Room size
34 sqm.
Service score
8.8/10
Cleanliness score
8.6/10
Better than
93
%
of Fukuoka properties
Bigger than
93
%
of Fukuoka properties
Better than
90
%
of Fukuoka properties
Better than
88
%
of Fukuoka properties
Overall rating:

8.3

Excellent
1,983 reviews
Cleanliness
8.6
Facilities
8.0
Location
8.1
Read all reviews >
What travelers say they love:
The staff of Hotel are nice and very helpful.
Sau from Hong Kong SAR, China
Family with older children
More about Hotel New Otani Hakata

More about Hotel New Otani Hakata

Hotel New Otani Hakata

Hotel New Otani Hakata is the perfect choice for travelers who want to take in the sights and sounds of Fukuoka. Experience an urban escape in Fukuoka with a stay at Hotel New Otani Hakata, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Fukuoka with a stay at Hotel New Otani Hakata, located merely 2.6 km from Ohori Park. Did you know? Hakata Bus Terminal is just 1.5 km away, giving guests convenient access to one of the city's urban transportation options.
Hotel New Otani Hakata offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Fukuoka is made even more convenient with the car hire services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Hotel New Otani Hakata guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Hotel New Otani Hakata are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage and salon.


Around the property

Take some time to explore Fukuoka during your stay at the hotel. The best way to remember your time in Fukuoka is with a nice gift at Tenjin Underground Shopping Center located about 940 m away. Get a photograph of yourself in front of Hakata Station located 1.4 km away, a must-see for anyone visiting Fukuoka.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated it above 92% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Fukuoka.
This accommodation is highly rated for its staff and service, beating 90% of competition within the city.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Housekeeping

14 mentions

Breakfast

13 mentions

Internet

2 mentions

Taxi

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Car power charging station
  • Rental car

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

SENBAZURU

  • Cuisine: Japanese
  • Menu: A-la-carte

GREEN HOUSE

  • Cuisine: European, International
  • Menu: A-la-carte

CASTILLIAN ROOM

  • Cuisine: European
  • Menu: A-la-carte

TAIKANEN

  • Cuisine: Chinese
  • Menu: A-la-carte

AJISAI

  • Cuisine: Japanese
  • Menu: A-la-carte

YAMANAKA

  • Cuisine: Sushi
  • Menu: A-la-carte
Location
1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004
Excellent
Location

8.1

Airports

  • Fukuoka Airport (FUK)
    3.9 km 20 min drive
  • Saga Airport (HSG)
    48.7 km 1.5 hour drive

Public transportation

  • Watanabedori Subway Station
    110 m 1 min walk
  • Yakuin Subway Station
    430 m

Hospital or clinic

  • Fukuoka General Hospital
    750 m

Shopping

  • Tenjin Underground Shopping Center
    950 m

Convenience store

  • 7 Eleven
    420 m 3 min drive

Cash withdrawal

  • ATM
    130 m 3 min drive
What's nearby

Popular landmarks

  • Nakasu Yatai
    820 m
  • Tenjin Underground Shopping Center
    950 m
  • Kushida Shrine
    1.2 km
  • Hakata Station
    1.4 km
  • JR Hakata City Amu Plaza Hakata
    1.4 km
  • Tōchō-ji
    1.5 km
  • Ohori Park
    2.6 km
  • FUKUOKA PayPay Dome
    4.3 km
  • Fukuoka Tower
    5.2 km
  • Uminonakamichi Seaside Park
    9.2 km

Nearby landmarks

  • Sun Selco
    100 m
  • Watanabedori Subway Station
    110 m
  • Beer Paddy Fukuoka
    210 m
  • Haraguchi Shoten
    240 m
  • Nakaya
    250 m
  • Yanagibashi Rengo Market
    260 m
  • Amaguriya Yanagibashi Honten
    280 m
  • Antenna Shop Yame Hompo
    400 m
  • Yakuin Subway Station
    430 m
  • loft
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 4-12 years old will be charged JPY 1,900 for breakfast per day.
  • Moderate Single room may be upgraded to Moderate twin room by availability of the day.
  • Children over 13 years old will be charged JPY 2,900 for breakfast per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center0.1 KM
  • Travel time to airport (minutes)24

Extras

  • Breakfast charge (unless included in room price)2900 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants6
  • Number of rooms 374
  • Room voltage100

Parking

  • Daily parking fee1500 JPY
Property announcements

City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows:

In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night.

In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.

Reviews of Hotel New Otani Hakata from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.0
Location8.1
Room comfort and quality8.3
Service8.8
Value for money8.2
High score for Fukuoka
Rating
9+ Exceptional (127)
8-9 Excellent (83)
7-8 Very Good (80)
6-7 Good (25)
<6 Below Expectation (25)
Time of the year
Mar - May (73)
Jun - Aug (88)
Sep - Nov (100)
Dec - Feb (79)
All guests (843)
All room types
All languages

Show reviews that mention 

Showing 340 verified guest comments
12345
10.0
Exceptional
Joy from South Korea
Family with young children
Triple Non Smoking
Stayed 3 nights in March 2018

Excellent hotel in Fukuoka ”

We were so happy with our stay at the New Otani Hakata. The staff was warm and helpful, and my children were delighted by the bags of goodies they received at check-in. Our room was just big enough for the three beds, but it had everything we needed including a small refrigerator and electric kettle. The location was excellent for getting around on public transportation. I can’t imagine having a more pleasant stay in Fukuoka.

Reviewed March 31, 2018

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9.2
Exceptional
Tin from Macau SAR, China
Family with teens
Semi Double Room - Non-Smoking
Stayed 2 nights in November 2018

2018 Birthday Trip to Japan”

4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport! Chained brand hotel with good standard. The room looks like the same as New Otani Osaka and the size of the room is big! Did a lot of shopping at Tenjin. Happy birthday to me, see you (Japan) next year!

Reviewed November 13, 2018

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8.4
Excellent
Tosapol from Thailand
Group
Triple Non Smoking
Stayed 4 nights in October 2018

Excellent services though a little pricy”

This is my first time staying in Hotel New Otani. First impressed by two staff personnels attending us to the room, carrying our baggages, and explaining this and that. Room can suitably accommodate our group (3 people). Very quiet and we slept very well. But, the lightning control in the room is outdated and needs upgrading. Restroom was ok and filled with amenities (though quite old). Superb location - near Sunny supermarket, two small markets, several combinis, and yayoiken. English programs on the TV. Didn't try breakfast buffet (2900 JPY each). Quick elevator. Check out at 12:00. Taxi was always available. The staff helped me booked English-speaking taxi for sightseeing. This last point, though, I couldn't help feeling annoyed that the price I was told to pay (in English) did not exactly match the price he mentioned to the driver (in Japanese). Will come back if I get a good deal.

Reviewed October 14, 2018

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8.8
Excellent
EDILBERTO from Philippines
Family with teens
Triple Non Smoking
Stayed 4 nights in October 2018

Good hotel choice in Fukuoka”

We made a good choice staying in Hotel New Otani Hakata. The room is spacious enough for 3 adults, a kid, and 2 big luggages. Easy to go places with subway and bus stops just infront of the hotel. Staff is also very helpful.

Reviewed November 08, 2018

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9.6
Exceptional
DARREN from United States
Group
Triple Non Smoking
Stayed 3 nights in October 2017

Great hotel to explore Fukuoka”

Location was a perfect base to explore Fukuoka. Tenjin and Hakata easily accessible, as well as other areas. Many places to eat and shop close by. The rooms may be a little dated, but very clean and comfortable. The shower was awesome!

Reviewed October 25, 2017

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9.6
Exceptional
David from Japan
Solo traveler
Run of House
Stayed 2 nights in November 2017

High quality hotel”

Great staff! The parking is a little tricky to understand but the staff had good english speaking skills and explained the parking to me very well. The expense of the parking is very reasonable and much better than street parking. The location is a little too south for walking to Hakata, Nakasu, or Tenjin in cold weather. The room and the included perks are amazing. One of the best I have experienced in Japan. Even the smoking rooms do not smell like cigarettes. Very impressive. Will definitely stay again if budget allows.

Reviewed December 03, 2017

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9.2
Exceptional
Jason from United States
Couple
Moderate Double Non-Smoking
Stayed 5 nights in November 2017

Nice hotel, decent location, slow internet”

Nice hotel (although a little older) in a decent part of town. About 20 min walk to Hakata or Tenjin station. Very nice lobby. Internet is VERY slow in the evenings. Rooms are very large for Japanese standards. Would stay there again.

Reviewed November 17, 2017

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9.6
Exceptional
Yap from Singapore
Family with young children
Triple Non Smoking
Stayed 5 nights in November 2019

Exceptional”

Very good location as hotel is easily accessible from either Hakata or Tenjin. However, avoid Japanese restaurant. Poor service, staff makes mistakes in taking our orders, food is mediocre and not value for money.

Reviewed December 04, 2019

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7.6
Very good
Shigematsu from United States
Family with teens
Moderate Twin Non-Smoking
Stayed 2 nights in February 2018

Very good”

Even I sent e-mail to New Otani Hakata to explain who are staying three rooms before we arrived their hotel. It took 10 min to find my e-mail and It took longer than expected hotel check-in. I like the location of hotel. It is very convenient to access public transportation. Breakfast buffet is decent.

Reviewed February 17, 2018

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9.6
Exceptional
Cheuk from Hong Kong SAR, China
Group
Moderate Twin Room with Extra Bed - Non-Smoking
Stayed 7 nights in August 2018

Very Very Very Good!!”

The room is clean with quite comfortable bed. This hotel nearby Subway system and Hakata Station. Tourists can easily go to any places. The staffs are very helpful and they always try their best to help us to solve problems. It was a superb experience for us and we will stay here again if we go to Hakata again in future.

Reviewed August 31, 2018

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10.0
Exceptional
yung from United Kingdom
Family with teens
Triple Non Smoking
Stayed 2 nights in December 2017

Good value”

Location is good, next to metro station, close proximity to supermarkets and a lot of eateries. Ten minutes walk to Tenjin or twenty minutes walk to Hakata Station.

Reviewed December 06, 2017

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10.0
Exceptional
Christina from Philippines
Business traveler
Moderate Twin Smoking
Stayed 1 night in November 2016

Excellent Hotel”

Hotel Otani Hotel have a known with good reputation in Japan, The hotel maintain its beauty and staff is very accommodating. Beautiful hotel that surely recommendable for every traveller in Japan.

Reviewed November 11, 2016

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9.2
Exceptional
Alan from United Kingdom
Couple
Stayed 2 nights in December 2017

Convenient ”

The hotel is next to a subway station and there are numerous buses that go to Hakata Station for only ¥100. It only cost ¥2000 to get to the airport by taxi. There were 2 supermarkets nearby as well. The rooms were spacious and clean. The toilets needed an upgrade though. Most of the staff speak English to a good extent.

Reviewed December 09, 2017

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8.4
Excellent
Peng from Singapore
Family with teens
Semi Double Room - Non-Smoking
Stayed 1 night in October 2017

Family stay”

Meet expectations of an established hotel chain that carries the New Otani name. Premises are clean and the staff are courteous and efficient. Signs of aging evident though.

Reviewed May 27, 2018

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8.8
Excellent
Janet from Singapore
Group
Run of House
Stayed 4 nights in December 2017

Excellent”

Location within walking distance to hakata canel and Tenjin shopping mall. Room is clean and comfortable.

Reviewed December 27, 2017

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9.2
Exceptional
Han-Chih
Group
Stayed 3 nights in September 2018

Very good!”

Location is quite nice. The bus stops, heading to Hakata station or the airport, are pretty near. Staff provides nice service, and the room was clean and comfortable.

Reviewed October 14, 2018

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10.0
Exceptional
Peng from China
Family with teens
Moderate Twin Non-Smoking
Stayed 4 nights in January 2020

Great Experience!”

Very good hotel! Good location,nice staff,great experience. We will definitely come back next time we visit Fukuoka! Thank you.

Reviewed January 31, 2020

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10.0
Exceptional
Dorothy from Philippines
Family with young children
Stayed 3 nights in March 2016

Good... will consider stayin again when in Fukuoka”

It was a nice experience convenient... will consider staying again when in Fukuoka

Reviewed June 20, 2016

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9.6
Exceptional
Clement from Canada
Couple
Moderate Twin Smoking
Stayed 2 nights in October 2016

Excellent location and nice hotel”

Couldn't ask for a better hotel conveniently located in the centre of Fukuoka.

Reviewed October 19, 2016

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10.0
Exceptional
WAI from Hong Kong SAR, China
Couple
Moderate Double Non-Smoking
Stayed 2 nights in October 2018

Will stay with Hotel New Otani Hakata again”

The rooms were spacious and clean. Great price offer for parking, 24hr supermarket across the street and an old wet market behind the hotel is very convenient.

Reviewed October 08, 2018

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