Hotel New Otani Makuhari
Hotel New Otani Makuhari
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9.2
Exceptional

"One of the nicest and finest hotels!"

Marianne

|

April 12, 2018

Standard Twin Non-Smoking - Guestroom Hotel New Otani Makuhari
Standard Twin Non-Smoking - Guestroom
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Interior view Hotel New Otani Makuhari
Interior view
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Reception Hotel New Otani Makuhari
Reception
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Restaurant Hotel New Otani Makuhari
Restaurant
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See map Hotel New Otani Makuhari
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Excellent
Location
8.6
See all 6 photos Hotel New Otani Makuhari
See all 6 photos
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What guests are saying:
Accomodating staff, they talked english and big and clean ro...
Jeanette from Philippines
Family with young children
Clean room and good size room for 3 adults.
Chen from Singapore
Family with older children
Laminating, thank you very much. Clean, comfortable, and convenient. The CP is very high.
Fu-Hsiang from Taiwan
Family with young children
only thing is weird they don't have around the clock food/roomservice for an hotel that almost has nothing around it open after certain hours ....
sancho from Netherlands
Family with young children
Excellent
From 236 reviewsSee what guests said
8.7
/
10
Exceptional service
9.1
Recommended by 95% of guests
Value for money8.4
Location rating8.6
Nearest airportHaneda International Airport (HND)
Distance to airport26.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Select your room
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago | 9 travelers are looking at this property right now
Junior Suite Double - Smoking
Junior Suite Double - Smoking
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 1 king bed
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Junior Suite Twin - Non-Smoking
Junior Suite Twin - Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 2 double beds
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Junior Suite Double - Non-Smoking
Junior Suite Double - Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Room Selected at Check-In - Non-Smoking
Room Selected at Check-In - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 1 single bed
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Superior Suite - Non-Smoking
Superior Suite - Non-Smoking
...
  • Room size: 104 m²/1119 ft²
  • Balcony/terrace
  • 1 single bed and 2 double b...
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Room Selected at Check-In - Smoking
Room Selected at Check-In - Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Superior Corner Twin Room - Smoking
Superior Corner Twin Room - Smoking
...
  • Room size: 51 m²/549 ft²
  • Partial sea view
  • 2 semi double beds
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Moderate Triple Room - Smoking
Moderate Triple Room - Smoking
...
  • Room size: 36 m²/388 ft²
  • Partial sea view
  • 3 semi double beds
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Moderate Twin Non-Smoking
Moderate Twin Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Partial ocean view
  • 2 semi double beds
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Standard Twin or Double Room - Single Use, Smoking
Standard Twin or Double Room - Single Use, Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
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What people love about the property

  • 8.4
    Excellent

    "Our room has a good sea view and is huge for a Japanese hotel."

    LIM

    |

    June 6, 2017

  • 10.0
    Exceptional

    "Staff are helpful and friendly"

    Meckey

    |

    October 28, 2016

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More about Hotel New Otani Makuhari

More about Hotel New Otani Makuhari

9.6
Exceptional

"Convently located and amazing staff."

Mark

|

February 7, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.8
Excellent

"It was a good hotel with great service."

Tey

|

March 30, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The property is undergoing renovation from May 14, 2018 to May 2020. There will be some areas affected by the noise from 9:00 AM to 05:00 PM.
The indoor pool and Jacuzzi will be closed for renovation from January 5, 2019 to April 6, 2019.

Real reviews from real guests

Agoda Reviews (236)Booking.com Reviews (874)
8.7
/
10
Cleanliness9.0
Facilities8.3
Location8.6
Room comfort and quality8.5
Service9.1
Value for money8.4
Provided by verified guests of Agoda
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All guests (236)
All room types

Show reviews that mention 

Showing 122 verified guest comments
12345
8.4
Excellent
shuyuan from China
Solo traveler
Standard Twin or Double Room - Single Use, Non-Smoking
Stayed 2 nights in November 2018
Excellent”
hotel staffs are friendly and helpful. the hotel location is very good just near the jr station. but i'm a bit disapointed that the shower is very old-styled,not convenient and hard to use. one more thing about deposit,this is the very first hotel i've ever met that the deposit is much higher than my full payed accommodation fee
Reviewed December 03, 2018
9.6
Exceptional
Brandon from Japan
Solo traveler
Standard Twin or Double Room - Single Use, Smoking
Stayed 2 nights in November 2018
Great place!”
Stayed here to attend the nearby Tokyo Comic Con, a few blocks away. Staff was very professional, and English-friendly. Great location, 5 min walk to train station and several shopping/dining venues. I will definitely be staying here if I come back to Chiba!
Reviewed December 03, 2018
6.4
Good
Marc from Thailand
Business traveler
Standard Twin Room
Stayed 4 nights in October 2018
Hotel Old Otani Makuhari”
I travel to Makuhari regularly for business and have been staying at different hotels trying to find a favourite. The Hotel New Otani is usually the priciest in the area, so I had high expectations, particularly with regards to the facilities. Unfortunately the facilities do not belong to the hotel - guest can use them for an additional 5000+ JPY - an extraordinary sum for what is already an expensive hotel. The rooms are very dated (which is common for the area), however quite spacious. The air conditioner filter in my room was caked in so much dust that it was being lifted up and down by the fan suction. The hotel staff were prompt to clean the filter after I brought it to their attention. Breakfast is nothing to get excited about - the menu was the exact same each day. In all, the APA next door has better facilities and more modern (albeit smaller) rooms, at a fraction of the price. That's the hotel to beat in Makuhari for now.
Reviewed October 06, 2018
8.8
Excellent
Philip from Malaysia
Business traveler
Moderate Twin Non-Smoking
Stayed 4 nights in September 2017
Excellent Location and Service”
While the hotel is excellently located near to the Makuhari Messe and Mitsui Factory Outlet, it is a short walk to the train station. Hotel staffs were very helpful. Breakfast spread is good and fresh.
Reviewed October 16, 2017
8.4
Excellent
LIM from Singapore
Couple
Standard Twin Non-Smoking
Stayed 2 nights in September 2016
Abit dated but overall a good hotel”
The hotel is located just a five minute walk away from the train station. Our room has a good sea view and is huge for a Japanese hotel. Although the room is dated, everything is well maintained. Chose this hotel as it is partner hotel with Disney hence we took advantage of the free shuttle bus pick up and drop off service between Disneyland/sea and the hotel.
Reviewed June 06, 2017
8.8
Excellent
Hasan from Indonesia
Family with young children
Standard Twin - Smoking
Stayed 3 nights in June 2016
Disney Land and Shopping ”
I was not expecting much of the location when I booked the Hotel but when I got there shopping was just a block away. And disneyland by bus makes life much easier. We do not need to carry stroller up and down the train.
Reviewed July 07, 2016
9.7
Exceptional
Geraldine from Philippines
Family with teens
Standard Twin Non-Smoking
Stayed 1 night in April 2014
Great 17th Birthday gift to my son!”
English speaking front desk, fast room service and complimentary upgrade to Bay Suite
The Bay Suite complimentary upgrade was a pleasant surprise for my son 's 17th birthday and graduation gift! Room service was very fast and the food was delicious and nicely served. Check in and check out was fast. Airport limousine service was available and prompt. Our stay was very pleasant
Reviewed April 05, 2014
8.4
Excellent
Rizabel from Philippines
Family with young children
Moderate Triple Room - Non-Smoking
Stayed 4 nights in November 2018
Excellent”
The hotel renders excellent service to their guests and the staff made us feel special.
Reviewed December 03, 2018
9.6
Exceptional
Seung
Business traveler
Standard Twin Non-Smoking
Stayed 2 nights in November 2018
It's best for Makuhari Messe.”
It's best for Makuhari Messe.
Reviewed November 19, 2018
8.8
Excellent
Tey from Singapore
Couple
Standard Double Non-Smoking
Stayed 1 night in March 2018
Excellent”
It was a good hotel with great service. But I guess it's the same in Japan. It's their culture to do so. breakfast is wonderful.
Reviewed March 30, 2018
8.8
Excellent
Stacy from United States
Family with young children
Moderate Triple Room - Non-Smoking
Stayed 3 nights in December 2017
Excellent”
This is the second time we've stayed at New Otani Makuhari. Both times we went to Tokyo Comicon, which is right across the street. The breakfast buffet is amazing! The dinner buffet was also amazing, with many wonderful desserts. As long as we go to Tokyo Comicon, we will stay at the New Otani.
Reviewed December 09, 2017
10.0
Exceptional
SUPICHAYA from Thailand
Business traveler
Moderate Twin Non-Smoking
Stayed 1 night in May 2017
Staff is very helpful”
I'm so sorry to review it very late. I have some problem when I reserved room with agoda, I didn't know that it linked to booking.com so it cannot be paid right away which we want to. So I called to Hotel directly and Mr. Kenta MIURA in Room Reservations dept. has done an outstanding work. Fast, clearly and understanding. Thank you so much sir!
Reviewed June 27, 2017
8.8
Excellent
Paul from Australia
Family with teens
Moderate Triple Room - Non-Smoking
Stayed 2 nights in April 2016
Fabulous Hotel away from Tokyo centre”
Great Hotel with large rooms for Japan on Tokyo bay at reasonable price. Train 30-40 min from Tokyo. However not at Disney as suggested, but bus to there(30 min) and good bus to airport. Great shopping centers nearby.
Reviewed April 18, 2016
10.0
Exceptional
Zenaida from Philippines
Family with teens
Stayed 3 nights in January 2016
NICE HOTEL”
FRIENDLY STAFF, GOOD SIZE ROOM,COMFORTABLE BED
WE ENJOY OUR STAY, WE LIKE THE WALKING DISTANCE TO TRAIN STATION AND RESTAURANT THE ONLY THING WAS THE HOTEL DON'T HAVE A CONCIERGES THAT WE CAN BUY A GUIDED TOUR FOR BEING A FIRST TIME IN JAPAN. I WOULD RATE THEM 5 STAR IF THEY HAVE THIS.
Reviewed January 28, 2016
9.3
Exceptional
Andrew from United Kingdom
Business traveler
Stayed 2 nights in April 2015
Quiet location, great sea views”
sea view, food, location for Chiba
i had a very pleasant stay for 2 nights at this hotel with amazing views of the sea and Tokyo bay. The real surprise for me was the quality of the food in the western style restaurant downstairs, excellent. Also good service generally. I'd stay again
Reviewed April 13, 2015
9.7
Exceptional
Marianne from Philippines
Solo traveler
Stayed 1 night in November 2014
Great location”
Friendly, clean, near makuhari messe
It was like a few steps away from makuhari messe, when I got tired from watching the knotfest concert, the hotel was just within a reach wherein I found very convenient, no need to commute or whatsoever.
Reviewed November 17, 2014
8.4
Excellent
Nuthavooth from Germany
Business traveler
Moderate Twin Non-Smoking
Stayed 3 nights in June 2017
Big room ”
A bit far from tokyo but i do bussinees in chiba so it easy room is clean big for japan standard
Reviewed June 28, 2017
10.0
Exceptional
Ko from China
Family with teens
Moderate Twin Non-Smoking
Stayed 3 nights in June 2017
Great location and cost”
Free shuttle to Disney with a huge mall nearby.
Reviewed June 24, 2017
9.6
Exceptional
Mark from United States
Group
Moderate Triple Room - Non-Smoking
Stayed 2 nights in January 2017
Great hotel. Awesome location. ”
New Otani in Makuhari has never disappointed to date. Convently located and amazing staff. I will definitely book here time and time again.
Reviewed February 07, 2017
8.4
Excellent
Chen from Singapore
Family with teens
Moderate Triple Room - Non-Smoking
Stayed 3 nights in November 2016
Great location”
Great location if going to Disneyland and Disneysea. Provide free shuttle bus to Disney. Also near to train station and convenient shop. Clean room and good size room for 3 adults.
Reviewed November 21, 2016
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