Hotel New Otani Makuhari
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Hotel New Otani Makuhari

2-120-3, Hibino, Mihama-ku, Chiba-city, Chiba, JAPAN, Tokyo Disney Resort, Tokyo, Japan, 261-0021
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Standard Twin Non-Smoking Hotel New Otani Makuhari
Standard Twin Non-Smoking
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    Interior view Hotel New Otani Makuhari
    Reception Hotel New Otani Makuhari
    Restaurant Hotel New Otani Makuhari
    Standard Twin - Smoking Hotel New Otani Makuhari
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     Hotel New Otani Makuhari

    Hotel New Otani Makuhari Reviews

    8.7
    Excellent
    /10
    (291 reviews)See what guests said
    9.6
    Exceptional

    "Convently located and amazing staff."

    Mark

    -

    February 7, 2017

    9.1
    Exceptional service
    Recommended by 92% of guests

    Things you’ll love about Hotel New Otani Makuhari

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.6
    See map
    Excellent location
    Popular
    Nearby
  • Tokyo Disneyland13.94 km
  • Tokyo Skytree Town21.39 km
  • Asakusa-Jinja (Asakusa Shrine)22.75 km
  • Odaiba23.49 km
  • Tsukiji Outer Market23.96 km
  • Tokyo Tower26.2 km
  • Roppongi Hills27.69 km
  • Shinjuku Gyoen Park29.65 km
  • Meiji Shrine30.51 km
  • Tokyo Metropolitan Government Buildings31.38 km
  • Value for money8.4
    Location rating8.6
    Nearest airportHaneda Airport (HND)
    Distance to airport26.7 km

    Rooms available at Hotel New Otani Makuhari

    8.5
    Excellent
    Room comfort & quality
    Junior Suite Double - Smoking
    Junior Suite Double - Smoking
    ...
    • Room size: 64 m²/689 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Junior Suite Twin - Non-Smoking
    Junior Suite Twin - Non-Smoking
    ...
    • Room size: 64 m²/689 ft²
    • Ocean view
    • 2 double beds
    Enter dates to see prices
    Junior Suite Double - Non-Smoking
    Junior Suite Double - Non-Smoking
    ...
    • Room size: 64 m²/689 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Superior Corner Twin Non-Smoking
    Superior Corner Twin Non-Smoking
    ...
    • Room size: 51 m²/549 ft²
    • Partial sea view
    • 2 semi double beds
    Enter dates to see prices
    Room Selected at Check-In - Non-Smoking
    Room Selected at Check-In - Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Superior Suite - Non-Smoking
    Superior Suite - Non-Smoking
    ...
    • Room size: 104 m²/1119 ft²
    • Balcony/terrace
    Enter dates to see prices
    Room Selected at Check-In - Smoking
    Room Selected at Check-In - Smoking
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Standard Single Room (Twin or Double Bed)
    Standard Single Room (Twin or Double Bed)
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    Enter dates to see prices
    Superior Corner Twin Room - Smoking
    Superior Corner Twin Room - Smoking
    ...
    • Room size: 51 m²/549 ft²
    • Partial sea view
    • 2 semi double beds
    Enter dates to see prices
    Moderate Triple Room - Smoking
    Moderate Triple Room - Smoking
    ...
    • Room size: 36 m²/388 ft²
    • Partial sea view
    • 3 semi double beds
    Enter dates to see prices

    What people love about Hotel New Otani Makuhari

    • 8.8
      Excellent
      Staff 

      "It was a good hotel with great service."

      Tey

      |

      March 30, 2018

    • 8.4
      Excellent
      Staff 

      "Hotel staffs are friendly and helpful."

      shuyuan

      |

      December 3, 2018

    • 8.4
      Excellent
      Cleanliness

      "Clean room and good size room for 3 adults."

      Chen

      |

      November 21, 2016

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    More about Hotel New Otani Makuhari

    More about Hotel New Otani Makuhari

    8.8
    Excellent

    "The breakfast buffet is amazing!"

    Stacy

    |

    December 9, 2017

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    An overview

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    What they offer

    8.8
    Excellent

    "Hotel staffs were very helpful."

    Philip

    |

    October 16, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel New Otani Makuhari from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (291)Booking.com Reviews (931)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.3
    Location8.6
    Room comfort and quality8.5
    Service9.1
    Value for money8.4
    All languages
    All guests (291)
    All room types

    Show reviews that mention 

    Showing 141 verified guest comments
    12345
    9.6
    Exceptional
    Muliadi from Thailand
    Business traveler
    Stayed 1 night in January 2019

    Very nice hotel in Makuhari area”

    The internet is fast, room is spacious, staff is wonderfully helpful. The room is clean, had a good view of the bay, and bed is comfortable. Have a bus directly to go to the airport from the hotel door. It is very close to the makuhari messe for convention. Breakfast buffet is delicious and have enough variety.

    Reviewed January 17, 2019
    8.0
    Excellent
    CHUN from Hong Kong
    Family with young children
    Moderate Twin Non-Smoking
    Stayed 1 night in July 2018

    Very good”

    We didn't get to enjoy the facilities or nearby outlet as our flight got delayed. The outlet mall is very close indeed.

    Reviewed May 02, 2019
    7.6
    Very good
    bing from United States
    Business traveler
    Standard Twin Room
    Stayed 1 night in February 2019

    Good stay”

    I did not stay in a double room with a single bed that I booked. I was assigned a two twin bed room for myself. The hotel was obviously not fully booked, so I did not understand why the front desk could not have just put me in a different room. I checked in at 3 and they required me to check out at 10am. The gentleman at the front desk insisted that this was their hotel policy. The rooms are a bit dated, but the location was excellent. The rest of the staff were very professional and helpful. There is an extra charge for the fitness facilities. The exhibition center is across the street, shopping outlets and train station are about a 15 minute walk from the hotel.

    Reviewed March 01, 2019
    8.4
    Excellent
    shuyuan from China
    Solo traveler
    Standard Twin or Double Room - Single Use, Non-Smoking
    Stayed 2 nights in November 2018

    Excellent”

    hotel staffs are friendly and helpful. the hotel location is very good just near the jr station. but i'm a bit disapointed that the shower is very old-styled,not convenient and hard to use. one more thing about deposit,this is the very first hotel i've ever met that the deposit is much higher than my full payed accommodation fee

    Reviewed December 03, 2018
    9.6
    Exceptional
    Brandon from Japan
    Solo traveler
    Standard Twin or Double Room - Single Use, Smoking
    Stayed 2 nights in November 2018

    Great place!”

    Stayed here to attend the nearby Tokyo Comic Con, a few blocks away. Staff was very professional, and English-friendly. Great location, 5 min walk to train station and several shopping/dining venues. I will definitely be staying here if I come back to Chiba!

    Reviewed December 03, 2018
    8.8
    Excellent
    Philip from Malaysia
    Business traveler
    Moderate Twin Non-Smoking
    Stayed 4 nights in September 2017

    Excellent Location and Service”

    While the hotel is excellently located near to the Makuhari Messe and Mitsui Factory Outlet, it is a short walk to the train station. Hotel staffs were very helpful. Breakfast spread is good and fresh.

    Reviewed October 16, 2017
    8.4
    Excellent
    LIM from Singapore
    Couple
    Standard Twin Non-Smoking
    Stayed 2 nights in September 2016

    Abit dated but overall a good hotel”

    The hotel is located just a five minute walk away from the train station. Our room has a good sea view and is huge for a Japanese hotel. Although the room is dated, everything is well maintained. Chose this hotel as it is partner hotel with Disney hence we took advantage of the free shuttle bus pick up and drop off service between Disneyland/sea and the hotel.

    Reviewed June 06, 2017
    8.8
    Excellent
    Hasan from Indonesia
    Family with young children
    Standard Twin - Smoking
    Stayed 3 nights in June 2016

    Disney Land and Shopping ”

    I was not expecting much of the location when I booked the Hotel but when I got there shopping was just a block away. And disneyland by bus makes life much easier. We do not need to carry stroller up and down the train.

    Reviewed July 07, 2016
    10.0
    Exceptional
    Zenaida from Philippines
    Family with teens
    Stayed 3 nights in January 2016

    NICE HOTEL”

    FRIENDLY STAFF, GOOD SIZE ROOM,COMFORTABLE BED

    WE ENJOY OUR STAY, WE LIKE THE WALKING DISTANCE TO TRAIN STATION AND RESTAURANT THE ONLY THING WAS THE HOTEL DON'T HAVE A CONCIERGES THAT WE CAN BUY A GUIDED TOUR FOR BEING A FIRST TIME IN JAPAN. I WOULD RATE THEM 5 STAR IF THEY HAVE THIS.

    Reviewed January 28, 2016
    9.7
    Exceptional
    Geraldine from Philippines
    Family with teens
    Standard Twin Non-Smoking
    Stayed 1 night in April 2014

    Great 17th Birthday gift to my son!”

    English speaking front desk, fast room service and complimentary upgrade to Bay Suite

    The Bay Suite complimentary upgrade was a pleasant surprise for my son 's 17th birthday and graduation gift! Room service was very fast and the food was delicious and nicely served. Check in and check out was fast. Airport limousine service was available and prompt. Our stay was very pleasant

    Reviewed April 05, 2014
    8.0
    Excellent
    Steve from Japan
    Family with young children
    Superior Double - Smoking
    Stayed 2 nights in May 2019

    The services is good”

    The staffs were friendly and helpful but I will suggest it’s packing space to be free or considerably cheaper to the hotel users since we are coming from a far

    Reviewed May 07, 2019
    6.4
    Good
    Marc from Thailand
    Business traveler
    Standard Twin Room
    Stayed 4 nights in October 2018

    Hotel Old Otani Makuhari”

    I travel to Makuhari regularly for business and have been staying at different hotels trying to find a favourite. The Hotel New Otani is usually the priciest in the area, so I had high expectations, particularly with regards to the facilities. Unfortunately the facilities do not belong to the hotel - guest can use them for an additional 5000+ JPY - an extraordinary sum for what is already an expensive hotel. The rooms are very dated (which is common for the area), however quite spacious. The air conditioner filter in my room was caked in so much dust that it was being lifted up and down by the fan suction. The hotel staff were prompt to clean the filter after I brought it to their attention. Breakfast is nothing to get excited about - the menu was the exact same each day. In all, the APA next door has better facilities and more modern (albeit smaller) rooms, at a fraction of the price. That's the hotel to beat in Makuhari for now.

    Reviewed October 06, 2018
    8.8
    Excellent
    Stacy from United States
    Family with young children
    Moderate Triple Room - Non-Smoking
    Stayed 3 nights in December 2017

    Excellent”

    This is the second time we've stayed at New Otani Makuhari. Both times we went to Tokyo Comicon, which is right across the street. The breakfast buffet is amazing! The dinner buffet was also amazing, with many wonderful desserts. As long as we go to Tokyo Comicon, we will stay at the New Otani.

    Reviewed December 09, 2017
    10.0
    Exceptional
    SUPICHAYA from Thailand
    Business traveler
    Moderate Twin Non-Smoking
    Stayed 1 night in May 2017

    Staff is very helpful”

    I'm so sorry to review it very late. I have some problem when I reserved room with agoda, I didn't know that it linked to booking.com so it cannot be paid right away which we want to. So I called to Hotel directly and Mr. Kenta MIURA in Room Reservations dept. has done an outstanding work. Fast, clearly and understanding. Thank you so much sir!

    Reviewed June 27, 2017
    8.8
    Excellent
    Paul from Australia
    Family with teens
    Moderate Triple Room - Non-Smoking
    Stayed 2 nights in April 2016

    Fabulous Hotel away from Tokyo centre”

    Great Hotel with large rooms for Japan on Tokyo bay at reasonable price. Train 30-40 min from Tokyo. However not at Disney as suggested, but bus to there(30 min) and good bus to airport. Great shopping centers nearby.

    Reviewed April 18, 2016
    9.3
    Exceptional
    Andrew from United Kingdom
    Business traveler
    Stayed 2 nights in April 2015

    Quiet location, great sea views”

    sea view, food, location for Chiba

    i had a very pleasant stay for 2 nights at this hotel with amazing views of the sea and Tokyo bay. The real surprise for me was the quality of the food in the western style restaurant downstairs, excellent. Also good service generally. I'd stay again

    Reviewed April 13, 2015
    9.7
    Exceptional
    Marianne from Philippines
    Solo traveler
    Stayed 1 night in November 2014

    Great location”

    Friendly, clean, near makuhari messe

    It was like a few steps away from makuhari messe, when I got tired from watching the knotfest concert, the hotel was just within a reach wherein I found very convenient, no need to commute or whatsoever.

    Reviewed November 17, 2014
    8.4
    Excellent
    Rizabel from Philippines
    Family with young children
    Moderate Triple Room - Non-Smoking
    Stayed 4 nights in November 2018

    Excellent”

    The hotel renders excellent service to their guests and the staff made us feel special.

    Reviewed December 03, 2018
    8.8
    Excellent
    Tey from Singapore
    Couple
    Standard Double Non-Smoking
    Stayed 1 night in March 2018

    Excellent”

    It was a good hotel with great service. But I guess it's the same in Japan. It's their culture to do so. breakfast is wonderful.

    Reviewed March 30, 2018
    10.0
    Exceptional
    Ko from China
    Family with teens
    Moderate Twin Non-Smoking
    Stayed 3 nights in June 2017

    Great location and cost”

    Free shuttle to Disney with a huge mall nearby.

    Reviewed June 24, 2017
    12345
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