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Hotel New Otani Makuhari

"I will definitely be staying here if I come back to Chiba!"

Brandon - December 3, 2018
Standard Twin - Smoking - Room plan Hotel New Otani Makuhari
Lobby Hotel New Otani Makuhari
Interior view Hotel New Otani Makuhari
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Hotel New Otani Makuhari

2-120-3, Hibino, Mihama-ku, Chiba-city, Chiba, JAPAN, Tokyo Disney Resort, Tokyo, Japan, 261-0021 - See map
Free Wi-Fi
See map
Popular landmarks
Tokyo Skytree 21.4 km
Asakusa 22.8 km
Sensoji Temple 22.8 km
Ginza 24.3 km
Ueno Park 24.8 km
Tokyo Tower 26.2 km
Shinjuku Gyoen National Garden 29.7 km
Shibuya Crossing 30.3 km
Meiji Jingu 30.5 km
Tokyo Metropolitan Government Building observation room 31.4 km
Nearby landmarks
Niconico Chokaigi 80 m
Tokyo Auto Salon 80 m
Makuhari Messe Event Hall 110 m
Tokyo Game Show 140 m
Marines Museum 390 m
ZOZO Marine Stadium 420 m
Ciaopanic / DOUDOU 540 m
Asics 540 m
Mitsui Outlet Park Makuhari 590 m
Mihama-en 620 m
8.7

Excellent

Location rating score

Excellent location
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Steamroom
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.5
Location rating8.7
Nearest airportHaneda Airport (HND)
Distance to airport25.5 km

Rooms available at Hotel New Otani Makuhari

Excellent
Room comfort & quality
8.5
Suite with Sea View - Non-Smoking
...
  • Room size: 87 m²/936 ft²
  • Shower and bathtub
  • 2 double beds
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Junior Suite Double - Smoking
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 1 king bed
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Junior Suite Double - Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 1 king bed
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Double Suite with Balcony - Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 1 king bed
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Double Suite with Balcony - Smoking
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 1 king bed
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Twin Suite with Balcony - Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 2 double beds
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Superior Suite - Non-Smoking
...
  • Room size: 104 m²/1119 ft²
  • Balcony/terrace
  • 1 king bed
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Standard Double Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Standard Double Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Standard Twin - Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Hotel New Otani Makuhari?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Otani Makuhari?

For those who wish to drive their own cars, Hotel New Otani Makuhari has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort.

What are my dining options at Hotel New Otani Makuhari?

Hotel New Otani Makuhari features on-site restaurants for your dining convenience.

What is the smoking policy at Hotel New Otani Makuhari?

Hotel New Otani Makuhari does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hotel New Otani Makuhari

  • 8.8
    Excellent
    Staff 

    "It was a good hotel with great service."

    Tey

    |

    March 30, 2018

  • 8.4
    Excellent
    Staff 

    "Hotel staffs are friendly and helpful."

    shuyuan

    |

    December 3, 2018

  • 8.0
    Very good
    Location

    "The outlet mall is very close indeed."

    CHUN

    |

    May 2, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Room size
47 sqm.
Service score
9.1/10
Room comfort score
8.5/10
Cleanliness score
9/10
Bigger than
99
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
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Overall rating:
8.7
Excellent
418 reviews
Cleanliness
9.0
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
Staff was very professional, and English-friendly.
Brandon from Japan
Solo traveler
More about Hotel New Otani Makuhari

More about Hotel New Otani Makuhari

Situated in Tokyo Disney Resort, Hotel New Otani Makuhari is the perfect place to experience Tokyo and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Hotel New Otani Makuhari offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, postal service, 24-hour front desk, luggage storage, Wi-Fi in public areas are just a few of the facilities that set Hotel New Otani Makuhari apart from other hotels in the city.

The hotel features 418 beautifully appointed guest rooms, many of which include television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, humidifier. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, outdoor pool, indoor pool. Whatever your purpose of visit, Hotel New Otani Makuhari is an excellent choice for your stay in Tokyo.

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Most talked about facilities

Breakfast
4 mentions
Housekeeping
4 mentions
Food & Dining
2 mentions
Internet
2 mentions

What they offer

10.0
Exceptional

"Free upgrade to suit which has the sea facing."

AVID

|

May 10, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

SATSUKI
Cuisine:European
Menu:A-la-carte
大観苑
Cuisine:Chinese, Cantonese
Menu:Buffet
千羽鶴
Cuisine:Japanese
Menu:Buffet
一心
Cuisine:Sushi
Menu:Buffet
鉄板焼 欅
Menu:Buffet
ザ・ラウンジ
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel New Otani Makuhari from real guests

Verified reviews provided by Booking
Agoda Reviews (418)Booking.com Reviews (908)
8.7
/
10
Excellent
Cleanliness8.9
Facilities8.6
Location8.8
Room comfort and quality9.0
Service9.1
Value for money7.9
High score for Tokyo
Rating
9+ Exceptional (560)
8-9 Excellent (179)
7-8 Very Good (207)
6-7 Good (66)
<6 Below Expectation (98)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Properties in Tokyo are being booked every minute!
All guests (908)
All languages
Showing 1110 verified guest comments
12345
9.0
Exceptional
Oliver
Family with young children

Superb”

Great and convenient location.
Extra costs for the pool - be aware to make a reservation.
Reviewed September 24, 2020

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7.9
Very good
Anonymous
Business traveler

Great location if you have...”

Location and amenities
Due to the pandemic, lots of restaurants in the hotel were closed and the room service was extremely expensive, considering there are a lot of places to eat near hotel
Reviewed July 12, 2020

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9.0
Exceptional
Li
Business traveler

Happy and recommended.”

Location was good for business travelers, especially for Makuhari Messe venue. Plenty of food options within 10mins walk.
Breakfast is quite pricey, (considering many choices nearby) and conditions of rooms are quite old
Reviewed February 25, 2020

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9.6
Exceptional
Gj
Business traveler

Exceptional”

Excellent staff at Bell Desk. I forgot my handbag (et passport, wallet n laptop in it) on airport bus n only realized half hour later. The Bell Captain made a few calls and was able to locate my bag, ...
Everything was great.
Reviewed February 25, 2020

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10.0
Exceptional
Marcello
Business traveler

Exceptional”

Good position if you are going to the makuhari messe
Nothing
Reviewed February 15, 2020

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10.0
Exceptional
Marco
Business traveler

Definitively expensive.”

Very large room and bed, fantastic set, japanese tech w.c. Hotel in perfect position for the expo center and at a reasonable walk distance to railway station. Neat the station restaurants and shops.
Breakfast not in the standard of a luxury hotel and not in the value of the very expensive price charged when i tried it.
Reviewed February 12, 2020

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7.0
Very good
Jeff
Business traveler

Close to Makuhari Messe. Tired...”

Great location for events at Makuhari Messe.
Hotel has seen much better days. Room had a metal key which was a pain to lug around.
Reviewed February 01, 2020

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2.5
Samuel
Family with young children

Very poor”

They are still holding on to my deposit (several thousand dollars) on my credit card for more than 10 days so far and still haven’t managed to reverse it on my credit card despite calling them to do ...
Reviewed January 24, 2020

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10.0
Exceptional
Susan
Family with young children

Exceptional”

Beautiful location for us and wonderful staff
Nothing
Reviewed January 17, 2020

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10.0
Exceptional
Stephanie
Couple

Beautiful views ”

Location and the view from 21 floor. The staff was EXCELLENT
The A&#47;C was difficult to figure out. The strawberry themed buffet did not have many strawberries
Reviewed January 13, 2020

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7.0
Very good
Lei
Group

Good”

We went to Chiba for the Tokyo Comic con, this hotel is likely the closest to the con center, about 10 min walk, very convenient for con goers . Hotel is clean, staff super helpful and some speaks ...
The only thing is that room is very small, two beds were set side by side which I&#39;ve never seen in hotels this level in other countries. I believe this is common in Tokyo&#47;Chiba area hotels? ...
Reviewed November 28, 2019

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9.0
Exceptional
Sangeeta
Business traveler

It was very comfortable”

Distance to the Makahuri Messe my workplace and Kahimmakuhari station was very good. Staff was good and friendly. Good shopping area nearby.
Timings of cleaning the rooms should be fixed for the mornings and should be done without calling .
Reviewed November 21, 2019

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10.0
Exceptional
Nikolaus
Business traveler

Exceptional”

Perfect location for show in Chiba. VERY friendly and professional staff. Excellent breakfast buffet.
Nothing
Reviewed November 18, 2019

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10.0
Exceptional
Jiao
Business traveler

Exceptional”

very comfortable and very good location, very good service.
Reviewed November 14, 2019

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10.0
Exceptional
Anonymous
Business traveler

Best hotel”

The view was excellent. We could see the sea and ships. The rooms were clean.
Nothing
Reviewed November 07, 2019

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10.0
Exceptional
Allison
Couple

Exceptional”

The staff were excellent. They spoke English from near to perfect fluency but above that, they were kind.
Reviewed November 05, 2019

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8.0
Excellent
Guy
Business traveler

Very nice place but check...”

Muy buen desayuno.
Continuas problemas con el internet.
Reviewed November 04, 2019

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10.0
Exceptional
Aizada
Business traveler

Excellent!”

Thank you very much! The Hotel New Otani staff are very helpfully and friendly. The breakfast is very tasty, very good. The location of hotel very convenient, near Kaihummakuhari station, Makuhari ...
Reviewed October 13, 2019

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10.0
Exceptional
Chung
Business traveler

Exceptional”

The service of staff
Reviewed September 11, 2019

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10.0
Exceptional
Yanting
Group

Stayed over for an event...”

I booked a triple room since I was staying with 2 others, and I loved the size of the room. It was basically a junior suite with a 3rd bed, and could even sleep another person on the couch. I wish I ...
Reviewed September 08, 2019

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12345
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