17 Dec 2018
Monday
18 Dec 2018
Tuesday
2 adults
1 room
9.2
Exceptional"All good, friendly staff, nice room, comfy bed, great view!"
Jungsun
|
September 14, 2017
See map
Excellent
Location
8.3
Removed from saved list
What guests are saying:
Nice, clean, good rooms, near the station. Highly recommended.
Very spacious room at an affordable price. I would come back again should I travel to Osaka in the future.
Excellent Hotel, would highly recommend
Spacious room by Osaka std. Beautiful lobby that is very welcoming. Close to Osaka Jo Terrace that provides dining options. Very easy to get around because close to Osaka Loop and subway.
Love this hotel!! The staff are super friendly and professional. We never run out amenities provide from the hotel room. The hotel close to JR station makes it very convenient to go to town.
The place so close with the train station .
We booked this for our honeymoon trip and this was the best experience.. even the staff was so bright and kind..
Thank you so much Otani Hotel
Hotel is 5 min away from JR through JR Loop line. Lots of restaurants nearby but Satsuki extra super melon shortcake is a must try. thumbs up!
Hotel New Otani Osaka
- 2.01 kilometers from city center
-
What's nearby?
From 1991 reviewsSee what guests said
8.6
/
10
Exceptional service
9.0
Recommended by 92% of guests
| Value for money | 8.4 |
| Distance to city center | 2 km |
| Location rating | 8.3 |
| Nearest airport | Osaka International Airport (ITM) |
| Distance to airport | 13.8 km |
290 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 66 times this week
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Single Non-Smoking City View
...
- Room size: 20 m²/215 ft²
- City view
- 1 single bed
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Superior Double - Non-Smoking
...
- Room size: 30 m²/323 ft²
- City view
- 1 double bed
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Small Double Non-Smoking
...
- Room size: 24 m²/258 ft²
- City view
- 1 queen bed
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Superior Castle View Double - Non-Smoking
...
- Room size: 30 m²/323 ft²
- Park view
- 1 queen bed
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Town View Semi Double
...
- Room size: 24 m²/258 ft²
- City view
- 1 queen bed
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Family Suite Non Smoking
...
- Room size: 70 m²/753 ft²
- Park view
- 5 single beds
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Quadruple Family
...
- Room size: 40 m²/431 ft²
- Park view
- 2 single beds or 2 sofa bed...
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Run of House - Non-Smoking
...
- Room size: 30 m²/323 ft²
- City view
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Single City View
...
- Room size: 20 m²/215 ft²
- City view
- 1 single bed
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Japanese Style Suite - Non-Smoking
...
- Room size: 60 m²/646 ft²
- Park view
- 4 futons
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Have a question for Hotel New Otani Osaka?
What people love about the property
- 9.2Exceptional
"Room were spacious and with a good view."
Erkko
|
December 5, 2017
- 9.6Exceptional
"The location is good."
Chiu K.
|
August 18, 2017
- 7.6Very good
"The view is nice and room is spacious and relaxing."
poyan
|
February 13, 2017
Compare to other recommended properties
 Hotel New Otani Osaka |  |  | Best value!  | |
| Guest rating | Excellent 1991 reviews 8.6 Location 8.3 | Excellent 5910 reviews 8.8 Location 9.6 | Excellent 1442 reviews 8.3 Location 7.6 | Exceptional 1780 reviews 9.0 Location 8.6 |
| Neighborhood | Kyobashi | Namba | Umeda | Umeda |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
8.0
Very good"Big bedroom with nice view."
Ariya
|
April 22, 2018
An overview
Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. Featuring panoramic views of the spectacular Osaka Castle, guests can bask in the beauty of the surrounding scenes over a chilled drink. For your convenience, 24-hour internet access is available in rooms accompanied by the finest modern amenities. The hotel also carries an eco-friendly policy using recycled materials where applicable. Hotel facilities include an abundance of dining opportunities ranging from fine dining on French cuisine to the more relaxed bread and cake café. Enjoying a central location amidst shops, restaurants, and nightlife, the hotel resides a 3-minute walk from JR station and only 50 kilometers from the international airport. If you’re looking for the most convenient choice in town offering great value for money, look no further than Hotel New Otani Osaka.
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Nearest essentials
Airports
Osaka International Airport (ITM)
13.8 km
21 minutes
Kobe Airport (UKB)
28.5 km
49 minutes
Public transportation
Osakajo Koen Train Station
290 m
5 minutes
Osaka Business Park Subway Station
330 m
5 minutes
Hospital or clinic
Higashiosaka Hospital
1.5 km
11 minutes
Shopping
Shinsaibashi-suji Shopping Street
3.6 km
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Japanese cuisine
Kidokoro Isshin
10 m Japanese
Sukiyaki Shabushabu Fujio
10 m Japanese
Mikan
10 m Japanese
American cuisine
Furusato
2.9 km American, Seafood
Critters Burger
3.6 km American
Elk Osaka
3.7 km American, Cafe
Cafe
Satsuki Lounge
10 m Cafe
Saikai
680 m Cafe
Crescent
680 m Cafe
What they offer
10.0
Exceptional"Good location!"
Yan
|
January 15, 2018
Popular facilities
- Fitness center
- Restaurants
- Swimming pool [indoor]
- Front desk [24-hour]
Languages spoken
- English
- Japanese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Swimming pool [outdoor]
- Garden
- Spa
- Tennis court
- Hot tub
- Steamroom
- Yoga room
- Massage
- Swimming pool [indoor]
Dining, drinking, and snacking
- Bar
- Restaurants
- Vending machine
- Coffee shop
- Room service
Services and conveniences
- Cash withdrawal
- Doorman
- Salon
- Chapel
- Dry cleaning
- Shops
- Concierge
- Gift/souvenir shop
- Shrine
- Convenience store
- Laundry service
- Smoking area
- Currency exchange
- Luggage storage
- Daily housekeeping
- Safety deposit boxes
For the kids
- Babysitting service
- Family room
- Kids club
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [charges apply]
- Rental car
- Valet parking
Available in all rooms
- Air conditioning
- Free bottled water
- Mini bar
- Alarm clock
- Hair dryer
- Refrigerator
- Bathtub
- In-room safe box
- Telephone
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What's nearby
Most popular landmarks
- Osaka Castle - 760 m
- Umeda Sky Building - 3.41 km
- Shinsaibashi-suji Shopping Street - 3.56 km
- Dotonbori - 3.81 km
- Namba - 4.19 km
- Shitennoji Temple - 4.2 km
- Tsutenkaku Tower - 4.92 km
- Universal Studios Japan - 9.64 km
- Tempozan Ferris Wheel - 10.08 km
- Osaka Aquarium Kaiyukan - 10.35 km
Closest landmarks
- Osaka Business Park - 190 m
- Osaka Castle Hall - 210 m
- OBP Enkei Hall - 270 m
- Osaka-jo Hall - 340 m
- Keihan Mall - 680 m
- Osaka Castle - 760 m
- Otemon Gate - 770 m
- Fujita Museum of Art - 830 m
- Osaka Castle Park - 880 m
- Houkoku Shrine - 930 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-6 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 7 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Please note that free of charge up to two children under 6 years old, staying in the parents' or guardians' room and using the existing bedding.
- Fitness Club (including Indoor Pool) - Only available for staying customers over 18 years old. The hotel is unable to accept customers who are not staying at our hotel.
Fitness Club & Pool (Indoor and Outdoor) - Usage fee is required. Please ask detail at reception. - Smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.
- The breakfast charge will be the special rate on January 1 and the 2. Kindly contact a registration desk for details upon check-in.
- Check-in time is in accordance with your reserved plan.
- Guests are required to present the booking confirmation and hotel voucher upon check-in.
- Accommodation tax of JPY 100 is charged at the property per person per night for room rates between 10000JPY and 14999JPY.
- Accommodation tax of JPY 200 is charged at the property per person per night for room rates between 15000JPY and 19999JPY.
- Accommodation tax of JPY 300 is charged at the property per person per night for room rates of 20000JPY and over.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 15000 JPY
Distance from city center: 2 km
Travel time to airport (minutes): 50
Extras
Breakfast charge (unless included in room price): 3920 JPY
Daily Internet/Wi-Fi fee: 0 JPY
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 3
Number of floors: 18
Number of restaurants: 11
Number of rooms : 525
Room voltage: 100
Year property opened: 1986
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Real reviews from real guests
Agoda Reviews (1991)Booking.com Reviews (2288)
8.6
/
10
Excellent
Provided by verified guests of 
All languages
All guests (1991)
All room types
Showing 1308 verified guest comments
12345
10.0
Exceptional
Robert from Thailand
Business traveler
Superior Castle View Junior Suite - Non-Smoking
Stayed 5 nights in September 2018
Great View of Osaka Castle”
Since we like to run & exercise on our holiday's, the Hotel New Otani Osaka is the perfect location. The hotel is conveniently located across from the Osaka Castle Park. Therefore, going for a walk or fun run is extremely easy. BTW, the breakfast line up is amazing. From Western to Japanese food, the selection will NOT disappoint! Great value for money!
Reviewed December 04, 2018
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10.0
Exceptional
Rananda from Thailand
Family with young children
Twin Room
Stayed 4 nights in November 2018
It was like coming back home”
Their attention to details goes far beyond my expectations. Originally, I didn’t book an Osaka Castle View room. However, the staff offered to upgrade my room upon knowing itwas my birthday trip. What’s more, they also informed all the dining places they booked on my behalf of the occasion and some arranged a special welcome for me. I felt I was taken care of by a family member. It was absolutely the right decision to come back to the Hotel New Otani Osaka again after my last stay almost 3 years ago.
Reviewed December 02, 2018
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10.0
Exceptional
Michael from Indonesia
Business traveler
Superior Room - 2 persons
Stayed 2 nights in November 2018
Warm hospitality in serene and peaceful location”
It's a New Otani, the brand speaks for itself, warm hospitality, helpful and friendly staffs. Situated in an elite and historical location, adjacent to the Osaka Castle, beautiful scenery, serene and peaceful...
Reviewed December 01, 2018
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10.0
Exceptional
Michael from Indonesia
Business traveler
Superior Triple - Non-Smoking
Stayed 2 nights in November 2018
Warm hospitality in classy and peaceful location”
Situated in elite location, adjacent to the Osaka castle and business office park. Brilliant view, serene and peaceful especially after office hour. The hotel is typical 80's five-stars hotel and it's well maintained, not just the interior and facilities, but most importantly the helpfulness and warm hospitality of its staff...
Reviewed December 01, 2018
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10.0
Exceptional
Michael from Indonesia
Family with teens
Single Non-Smoking City View
Stayed 1 night in November 2018
Brilliant hotel in the historic area”
Situated in the Osaka's historic area, facing the Osaka castle and Osaka concert hall, the classic hotel with 80's architecture is well maintained, clean and everything works properly...
It's not a typical hectic hotel, quiet and so peaceful, but the most of all are the friendliness and helpfulness of its staffs. It has several restaurants which also provide classy cuisine with great taste and brilliant presentation.
Recommended for one who loves classy and peacefulness
Reviewed November 10, 2018
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8.0
Excellent
Tom from United Kingdom
Couple
Small Double Non-Smoking
Stayed 1 night in October 2018
Nice building & room but weird swimming pool charge ”
Lovely building and decent room. Very near to Osaka-Jo but further away from the night time fun areas. They charge extra to use fitness centre and swimming pool which was unexpected and weird, so we decided not to use it.
Reviewed October 08, 2018
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9.2
Exceptional
Kim from Australia
Couple
Superior Double - Non-Smoking
Stayed 1 night in September 2018
Great location”
We booked at the last minute because our Kumano Kodo trek was cancelled due to typhoon Jebi. We did not use the restaurants in lobby, instead walked over to Kyobashi and enjoy great food from a restaurant with just ‘Dining’ on its name, it’s to the left along the station. Hotel staffs are very polite. Room are spacious, but amenities dated.
Nice hotel, close to train station, away from the hustle and bustle.
Reviewed September 07, 2018
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9.2
Exceptional
Kim from Australia
Couple
Small Double Non-Smoking
Stayed 1 night in September 2018
Osaka castle”
We love this hotel because it’s quiet here and only 3 train station away from Osaka station. Walk over to Kyobashi station for all the local food join for dinner, along the railway, the restaurant has only ‘dining’ word on its signage, but beautiful food & reasonable price.
We stayed in our room and see the destruction caused by super typhoon Jebi sweeping through, even felt the building swayed slightly on floor 13.
Reviewed September 05, 2018
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8.0
Excellent
Leonardo from Hong Kong
Family with teens
City View Triple Room - Non-Smoking
Stayed 1 night in June 2018
Good service and convenient location”
The hotel is an old school five star. Very good service but facilities and amenities are a bit outdated. Breakfast had a lot of choice but the quality was low. Conveniently located near a metro station and just a few steps away from the Osaka castle, it’s quite convenient to get around. Overall, good but needs some refreshment.
Reviewed July 04, 2018
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8.8
Excellent
Bronwyn from Australia
Couple
Superior Castle View Double - Non-Smoking
Stayed 1 night in October 2018
Excellent”
We loved being able to retreat to our spacious and comfortable accomodation after pounding the pavement all day. The staff are very helpful and accomodating and getting around from there was easy. It's a pleasant stroll along the river or through Osaka Castle Park to other areas but a quiet and peaceful area to go back to. As long as you can get a superior double room with a good view of the castle at a reduced rate, it represents good value in our opinion.
Reviewed November 05, 2018
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9.2
Exceptional
Nanxiong from Singapore
Solo traveler
Single City View
Stayed 2 nights in April 2018
A first time for me at a 5 star hotel. ”
The staff upgraded my accommodation to a deluxe room due to the lack of smaller single bed rooms, I am grateful for that and quite overwhelmed by the room size. It is conveniently situated near Osaka Castle. The nearest situated metro station is Osakajokoen or the Osaka Business Park, which makes travel around Osaka convenient.
Reviewed April 06, 2018
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7.6
Very good
Serena from Australia
Family with young children
Run of House - Non-Smoking
Stayed 2 nights in July 2018
Perfect location but if you have young children, be mindful of the hotel's business clientele. ”
This hotel is in a perfect location - Osaka Castle is right next door. This was great for us as our daughter was too young for Universal Studios and we only had a day in the city. Something to bear in mind when booking with kids is that the hotel is in the middle of the business district and while children are perfectly welcome, you'll notice a general aura in the hotel (especially during breakfast or in the downstairs lobby) and kids running around or making loud noise will upset that aura. We had a great time staying with our two year old, the staff were kind and I'd recommend the hotel but just bear in mind that you'll feel the need to make sure your child is really well behaved due to the obvious clientele. Also, if you want to do washing, the nearest laundromat is around 900m away and there are no coin washers at the hotel. The hotel is, however, a short walk from the Castle Park's very awesome outdoor playground.
Reviewed July 21, 2018
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6.8
Good
Jean from United States
Solo traveler
Superior Castle View Twin - Non-Smoking
Stayed 2 nights in July 2018
Rooms large & comfortable but outdated . Would recommend to friend with explanation. ”
All restaurants were very expensive. Fortunately Lawson’s and train station closeby. Definitely not a hotel for large families unless you have a pocketbook to match. Other than visiting the temple grounds not much to do in the immediate area.
Reviewed July 18, 2018
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8.8
Excellent
James from United States
Family with teens
Superior Room - 2 persons
Stayed 3 nights in July 2018
Excellent”
Renovated business style hotel. Rooms are larger than most Japanese hotels. Friendly and helpful staff. Hotel managers were extremely helpful. Fairly quiet area. Very close to Osaka Castle. Limited adjacent night life. Close to three train stations (3 to 7 minute walk depending on which one) which makes getting around pretty easy. Starbucks close by; surrounding food is slightly limited but doable.
Reviewed July 08, 2018
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10.0
Exceptional
Scott from United States
Solo traveler
Superior Castle View Junior Suite - Non-Smoking
Stayed 3 nights in October 2018
Amazing view!”
Amazing view of th castle on the 12th floor. Suite was comfortable and spacious. Would stay again.
Reviewed November 02, 2018
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8.0
Excellent
Alex from Hong Kong
Family with young children
Family Suite for 4 to 5 adults Castle View - Non-Smoking
Stayed 1 night in October 2018
Good location and view”
We have the family suite, which is large enough but there is only one toilet.
The location is remote from city center but close to Osaka Jo.
Reviewed October 25, 2018
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8.0
Excellent
Wing from Hong Kong
Couple
Double Room
Stayed 2 nights in October 2018
Nice Hotel”
Staff very friendly, quiet and nice place.
Reviewed October 22, 2018
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8.0
Excellent
Hossain from Australia
Couple
Superior Room - 2 persons
Stayed 2 nights in April 2018
Good value for money”
We stayed for 2 nights. It was a spacious room with nice views. Convenient location.
Reviewed September 28, 2018
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10.0
Exceptional
Jovito from Singapore
Family with teens
City View Triple Room - Non-Smoking
Stayed 3 nights in November 2017
I love this hotel!”
They have an excellent staffs that helps you any to the best they can. Clean and spacey room and bathroom, clean hallway and near Osakajokoen train station. Lot of food choices outside too.
If you have a request, just message them through Agoda request and they will respond. They also take note of your comments and suggestions which makes the hotel management proactive with their customer satisfaction meter.
This hotel is highly recommended. I will be coming back to this hotel.
Reviewed November 27, 2017
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8.4
Excellent
Richard from United Kingdom
Business traveler
Superior Room - 2 persons
Stayed 3 nights in November 2017
Nice hotel, pity about the gym ”
A very comfortable hotel with nice staff and a fantastic Kushi restaurant with lovely staff. My only two issues were 1) having to pay for coffee in-room and a gym which both charges for use ($16 at non-peak hours) and has a policy of closing from 10am to noon. I found that to be most inconvenient.
Reviewed November 20, 2017
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Osaka Castle
- Osakajo Koen Train Station is within 0.29 km