Hotel New Otani Osaka
Hotel New Otani Osaka
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8.0
Very good

"Big bedroom with nice view."

Ariya

|

April 22, 2018

Single City View - Room plan Hotel New Otani Osaka
Single City View - Room plan
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Lobby Hotel New Otani Osaka
Lobby
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Lobby Hotel New Otani Osaka
Lobby
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Interior view Hotel New Otani Osaka
Interior view
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See map Hotel New Otani Osaka
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Excellent
Location
8.3
See all 6 photos Hotel New Otani Osaka
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What guests are saying:
Nice, clean, good rooms, near the station. Highly recommended.
Valentina from New Zealand
Family with teens
Very spacious room at an affordable price. I would come back again should I travel to Osaka in the future.
Chris from Singapore
Family with young children
Excellent Hotel, would highly recommend
Tommy from United States
Family with young children
Spacious room by Osaka std. Beautiful lobby that is very welcoming. Close to Osaka Jo Terrace that provides dining options. Very easy to get around because close to Osaka Loop and subway.
Chek-Ming from Singapore
Family with teens
Love this hotel!! The staff are super friendly and professional. We never run out amenities provide from the hotel room. The hotel close to JR station makes it very convenient to go to town.
Jackie from United States
Family with teens
The place so close with the train station . We booked this for our honeymoon trip and this was the best experience.. even the staff was so bright and kind.. Thank you so much Otani Hotel
Dhanajaya from Indonesia
Couple
Hotel is 5 min away from JR through JR Loop line. Lots of restaurants nearby but Satsuki extra super melon shortcake is a must try. thumbs up!
Choon from Singapore
Group

Hotel New Otani Osaka

Excellent location
- 2.01 kilometers from city center
- What's nearby?
Excellent
From 1985 reviewsSee what guests said
8.6
/
10
Exceptional service
9.0
Recommended by 92% of guests
Value for money8.4
Distance to city center2 km
Location rating8.3
Nearest airportOsaka International Airport (ITM)
Distance to airport13.8 km
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday | 7 travelers are looking at this property right now
Single Non-Smoking City View
Single Non-Smoking City View
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Superior Double - Non-Smoking
Superior Double - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Small Double Non-Smoking
Small Double Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Superior Castle View Double - Non-Smoking
Superior Castle View Double - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 queen bed
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Town View Semi Double
Town View Semi Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Family Suite Non Smoking
Family Suite Non Smoking
...
  • Room size: 70 m²/753 ft²
  • Park view
  • 5 single beds
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Quadruple Family
Quadruple Family
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 2 single beds or 2 sofa bed...
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Run of House - Non-Smoking
Run of House - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
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Single City View
Single City View
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Japanese Style Suite - Non-Smoking
Japanese Style Suite - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Park view
  • 4 futons
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Have a question for Hotel New Otani Osaka?

What people love about the property

  • 9.6
    Exceptional

    "The location is good."

    Chiu K.

    |

    August 18, 2017

  • 8.8
    Excellent

    "The rooms are spacious and comfortable."

    Mark

    |

    August 9, 2017

  • 10.0
    Exceptional

    "We love our stay in this hotel."

    theresia

    |

    May 19, 2017

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More about Hotel New Otani Osaka

More about Hotel New Otani Osaka

9.2
Exceptional

"All good, friendly staff, nice room, comfy bed, great view!"

Jungsun

|

September 14, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Kidokoro Isshin
10 m Japanese
Sukiyaki Shabushabu Fujio
10 m Japanese
Mikan
10 m Japanese
American cuisine
American cuisine
Furusato
2.9 km American, Seafood
Critters Burger
3.6 km American
Elk Osaka
3.7 km American, Cafe
Cafe
Cafe
Satsuki Lounge
10 m Cafe
Saikai
680 m Cafe
Crescent
680 m Cafe

What they offer

9.2
Exceptional

"Room were spacious and with a good view."

Erkko

|

December 5, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1985)Booking.com Reviews (2288)
8.6
/
10
Cleanliness9.0
Facilities8.4
Location8.3
Room comfort and quality8.8
Service9.0
Value for money8.4
Provided by verified guests of Agoda
All languages
All guests (1985)
All room types
Showing 1305 verified guest comments
12345
10.0
Exceptional
Robert from Thailand
Business traveler
Superior Castle View Junior Suite - Non-Smoking
Stayed 5 nights in September 2018
Great View of Osaka Castle”
Since we like to run & exercise on our holiday's, the Hotel New Otani Osaka is the perfect location. The hotel is conveniently located across from the Osaka Castle Park. Therefore, going for a walk or fun run is extremely easy. BTW, the breakfast line up is amazing. From Western to Japanese food, the selection will NOT disappoint! Great value for money!
Reviewed December 04, 2018
10.0
Exceptional
Rananda from Thailand
Family with young children
Twin Room
Stayed 4 nights in November 2018
It was like coming back home”
Their attention to details goes far beyond my expectations. Originally, I didn’t book an Osaka Castle View room. However, the staff offered to upgrade my room upon knowing itwas my birthday trip. What’s more, they also informed all the dining places they booked on my behalf of the occasion and some arranged a special welcome for me. I felt I was taken care of by a family member. It was absolutely the right decision to come back to the Hotel New Otani Osaka again after my last stay almost 3 years ago.
Reviewed December 02, 2018
10.0
Exceptional
Michael from Indonesia
Business traveler
Superior Room - 2 persons
Stayed 2 nights in November 2018
Warm hospitality in serene and peaceful location”
It's a New Otani, the brand speaks for itself, warm hospitality, helpful and friendly staffs. Situated in an elite and historical location, adjacent to the Osaka Castle, beautiful scenery, serene and peaceful...
Reviewed December 01, 2018
10.0
Exceptional
Michael from Indonesia
Business traveler
Superior Triple - Non-Smoking
Stayed 2 nights in November 2018
Warm hospitality in classy and peaceful location”
Situated in elite location, adjacent to the Osaka castle and business office park. Brilliant view, serene and peaceful especially after office hour. The hotel is typical 80's five-stars hotel and it's well maintained, not just the interior and facilities, but most importantly the helpfulness and warm hospitality of its staff...
Reviewed December 01, 2018
10.0
Exceptional
Michael from Indonesia
Family with teens
Single Non-Smoking City View
Stayed 1 night in November 2018
Brilliant hotel in the historic area”
Situated in the Osaka's historic area, facing the Osaka castle and Osaka concert hall, the classic hotel with 80's architecture is well maintained, clean and everything works properly... It's not a typical hectic hotel, quiet and so peaceful, but the most of all are the friendliness and helpfulness of its staffs. It has several restaurants which also provide classy cuisine with great taste and brilliant presentation. Recommended for one who loves classy and peacefulness
Reviewed November 10, 2018
8.0
Excellent
Tom from United Kingdom
Couple
Small Double Non-Smoking
Stayed 1 night in October 2018
Nice building & room but weird swimming pool charge ”
Lovely building and decent room. Very near to Osaka-Jo but further away from the night time fun areas. They charge extra to use fitness centre and swimming pool which was unexpected and weird, so we decided not to use it.
Reviewed October 08, 2018
9.2
Exceptional
Kim from Australia
Couple
Superior Double - Non-Smoking
Stayed 1 night in September 2018
Great location”
We booked at the last minute because our Kumano Kodo trek was cancelled due to typhoon Jebi. We did not use the restaurants in lobby, instead walked over to Kyobashi and enjoy great food from a restaurant with just ‘Dining’ on its name, it’s to the left along the station. Hotel staffs are very polite. Room are spacious, but amenities dated. Nice hotel, close to train station, away from the hustle and bustle.
Reviewed September 07, 2018
9.2
Exceptional
Kim from Australia
Couple
Small Double Non-Smoking
Stayed 1 night in September 2018
Osaka castle”
We love this hotel because it’s quiet here and only 3 train station away from Osaka station. Walk over to Kyobashi station for all the local food join for dinner, along the railway, the restaurant has only ‘dining’ word on its signage, but beautiful food & reasonable price. We stayed in our room and see the destruction caused by super typhoon Jebi sweeping through, even felt the building swayed slightly on floor 13.
Reviewed September 05, 2018
8.0
Excellent
Leonardo from Hong Kong
Family with teens
City View Triple Room - Non-Smoking
Stayed 1 night in June 2018
Good service and convenient location”
The hotel is an old school five star. Very good service but facilities and amenities are a bit outdated. Breakfast had a lot of choice but the quality was low. Conveniently located near a metro station and just a few steps away from the Osaka castle, it’s quite convenient to get around. Overall, good but needs some refreshment.
Reviewed July 04, 2018
8.8
Excellent
Bronwyn from Australia
Couple
Superior Castle View Double - Non-Smoking
Stayed 1 night in October 2018
Excellent”
We loved being able to retreat to our spacious and comfortable accomodation after pounding the pavement all day. The staff are very helpful and accomodating and getting around from there was easy. It's a pleasant stroll along the river or through Osaka Castle Park to other areas but a quiet and peaceful area to go back to. As long as you can get a superior double room with a good view of the castle at a reduced rate, it represents good value in our opinion.
Reviewed November 05, 2018
9.2
Exceptional
Nanxiong from Singapore
Solo traveler
Single City View
Stayed 2 nights in April 2018
A first time for me at a 5 star hotel. ”
The staff upgraded my accommodation to a deluxe room due to the lack of smaller single bed rooms, I am grateful for that and quite overwhelmed by the room size. It is conveniently situated near Osaka Castle. The nearest situated metro station is Osakajokoen or the Osaka Business Park, which makes travel around Osaka convenient.
Reviewed April 06, 2018
7.6
Very good
Serena from Australia
Family with young children
Run of House - Non-Smoking
Stayed 2 nights in July 2018
Perfect location but if you have young children, be mindful of the hotel's business clientele. ”
This hotel is in a perfect location - Osaka Castle is right next door. This was great for us as our daughter was too young for Universal Studios and we only had a day in the city. Something to bear in mind when booking with kids is that the hotel is in the middle of the business district and while children are perfectly welcome, you'll notice a general aura in the hotel (especially during breakfast or in the downstairs lobby) and kids running around or making loud noise will upset that aura. We had a great time staying with our two year old, the staff were kind and I'd recommend the hotel but just bear in mind that you'll feel the need to make sure your child is really well behaved due to the obvious clientele. Also, if you want to do washing, the nearest laundromat is around 900m away and there are no coin washers at the hotel. The hotel is, however, a short walk from the Castle Park's very awesome outdoor playground.
Reviewed July 21, 2018
6.8
Good
Jean from United States
Solo traveler
Superior Castle View Twin - Non-Smoking
Stayed 2 nights in July 2018
Rooms large & comfortable but outdated . Would recommend to friend with explanation. ”
All restaurants were very expensive. Fortunately Lawson’s and train station closeby. Definitely not a hotel for large families unless you have a pocketbook to match. Other than visiting the temple grounds not much to do in the immediate area.
Reviewed July 18, 2018
8.8
Excellent
James from United States
Family with teens
Superior Room - 2 persons
Stayed 3 nights in July 2018
Excellent”
Renovated business style hotel. Rooms are larger than most Japanese hotels. Friendly and helpful staff. Hotel managers were extremely helpful. Fairly quiet area. Very close to Osaka Castle. Limited adjacent night life. Close to three train stations (3 to 7 minute walk depending on which one) which makes getting around pretty easy. Starbucks close by; surrounding food is slightly limited but doable.
Reviewed July 08, 2018
10.0
Exceptional
Scott from United States
Solo traveler
Superior Castle View Junior Suite - Non-Smoking
Stayed 3 nights in October 2018
Amazing view!”
Amazing view of th castle on the 12th floor. Suite was comfortable and spacious. Would stay again.
Reviewed November 02, 2018
8.0
Excellent
Alex from Hong Kong
Family with young children
Family Suite for 4 to 5 adults Castle View - Non-Smoking
Stayed 1 night in October 2018
Good location and view”
We have the family suite, which is large enough but there is only one toilet. The location is remote from city center but close to Osaka Jo.
Reviewed October 25, 2018
8.0
Excellent
Wing from Hong Kong
Couple
Double Room
Stayed 2 nights in October 2018
Nice Hotel”
Staff very friendly, quiet and nice place.
Reviewed October 22, 2018
8.0
Excellent
Hossain from Australia
Couple
Superior Room - 2 persons
Stayed 2 nights in April 2018
Good value for money”
We stayed for 2 nights. It was a spacious room with nice views. Convenient location.
Reviewed September 28, 2018
10.0
Exceptional
Jovito from Singapore
Family with teens
City View Triple Room - Non-Smoking
Stayed 3 nights in November 2017
I love this hotel!”
They have an excellent staffs that helps you any to the best they can. Clean and spacey room and bathroom, clean hallway and near Osakajokoen train station. Lot of food choices outside too. If you have a request, just message them through Agoda request and they will respond. They also take note of your comments and suggestions which makes the hotel management proactive with their customer satisfaction meter. This hotel is highly recommended. I will be coming back to this hotel.
Reviewed November 27, 2017
8.4
Excellent
Richard from United Kingdom
Business traveler
Superior Room - 2 persons
Stayed 3 nights in November 2017
Nice hotel, pity about the gym ”
A very comfortable hotel with nice staff and a fantastic Kushi restaurant with lovely staff. My only two issues were 1) having to pay for coffee in-room and a gym which both charges for use ($16 at non-peak hours) and has a policy of closing from 10am to noon. I found that to be most inconvenient.
Reviewed November 20, 2017
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  • Excellent location
  • Osaka Castle
  • Osakajo Koen Train Station is within 0.29 km