Hotel New Otani Tokyo Garden Tower
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8.6 Excellent location
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8.6Location
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Hotel New Otani Tokyo Garden Tower

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Excellent
From 163 reviewsSee what guests said
8.5
95% would recommend to a friend
  • Airport transfer

  • 470 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Standard Twin or Double
...
  • City view
  • 27 m²/291 ft²
  • 2 single beds or 1 double b...
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Suite Double or Twin
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  • City view
  • 74 m²/797 ft²
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • City view
  • 50 m²/538 ft²
  • 3 single beds
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Junior Suite
...
  • City view
  • 74 m²/797 ft²
  • 2 double beds
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Junior Suite (4 adults)
...
  • City view
  • 74 m²/797 ft²
  • 2 double beds
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Standard Garden View
...
  • Garden view
  • 27 m²/291 ft²
  • 2 single beds or 1 double b...
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Deluxe Triple Room
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  • 50 m²/538 ft²
  • Shower and bathtub
  • 3 single beds
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Standard Triple
...
  • City view
  • 27 m²/291 ft²
  • 3 single beds
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Verified guest reviews

Agoda Reviews (163)Booking.com Reviews (655)
8.5
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.3
Location8.6
Room comfort and quality8.7
Service8.8
Value for money8.3
Provided by verified guests of Agoda
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Showing 75 verified guest comments
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8.8
Kum from Malaysia
Solo traveler
Standard Twin or Double
Stayed 4 nights in September 2017
My Otani Experience
This is my 2nd stay with the New Otani Tokyo. I must say that the hotel was well kept and the breakfast comes with pretty good varieties. Staff are very helpful. I will be back again.
Reviewed February 12, 2018
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8.4
Sharon from Singapore
Business traveler
Standard Twin or Double
Stayed 4 nights in January 2018
Excellent service
The hotel may not look as posh as other hotels with lobby on the mid floor. I must say that the staff was excellent. They get what you want despite the language and provide top service. Would definitely return to the hotel.
Reviewed January 22, 2018
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8.4
Dominic from Hong Kong
Couple
Standard Twin or Double
Stayed 1 night in January 2018
Great location!
Rather not make this too popular, it is a GEM in a great location.
Reviewed January 19, 2018
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8.0
Johnson from Singapore
Couple
Standard Twin or Double
Stayed 4 nights in January 2018
Nice Traditional Japanese hotel.
Was assigned on a higher floor with nice view. Hotel with a beautiful Japanese garden. Short walk to subway station even though need to take a train to most popular areas in Tokyo.
Reviewed January 18, 2018
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7.2
Midori from Switzerland
Solo traveler
Standard Twin or Double
Stayed 5 nights in December 2017
All the facilities were pretty old, but still keep clean .The staff were more less polite.
The staff could be more polite if I made a reservation directly to the hotel not with Agoda. ( price is totally different) I ‘ve slept the main new otani once , at the time , the staff were much nicer... Maybe they need renovate the whole building, but they keep the building still very clean.. which is amazing, actually.. I love this Place anyway, so I defnitely recommend this hotel. Clean room and really trained staff..
Reviewed December 19, 2017
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9.6
Raja from Malaysia
Group
Standard Twin or Double
Stayed 3 nights in December 2017
Excellent stay
Got a really great room on the 32nd floor with a fantastic view of Shibuya and Shinjuku. What I really loved was the location - its really close to the Tokyo Metro Akasaka Mitsuke station and gets you connected with multiple JR and Metro lines. Good selection of restaurants and a nice garden. The Main tower has been around since the mid 1960s and though it has been clearly updated, you can still get an old school feel to it. Asides from being close to the tube and train, its close to restaurants and 24 hour convenience stores aplenty in the Akasaka area. If you wish, take a walk down Aoyama dori and you'll soon hit Roppongi and Omote Sando. Brilliant. Room was spacious, bed was comfortable. The bathroom was super clean as you'd expect of a Japanese hotel and everything worked. I enjoyed my stay.
Reviewed December 12, 2017
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10.0
Pamela from Australia
Couple
Standard Twin or Double
Stayed 6 nights in December 2017
Fabulous
This was my first trip to Japan and the hotel was recommended to me by a friend. The hotel is easy to get to on the subway and in a great location. I was travelling with my son and there is plenty of room in a twin share room for 2 independent adults. The staff were extremely attentive and helpful. The garden setting is magnificent. I would certainly recommend this hotel highly and would stay here again.
Reviewed December 11, 2017
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9.6
Fiona from Australia
Couple
Standard Garden View
Stayed 2 nights in November 2017
Wonderful rooms and service
Located just a short walk to the subway, it is easy to travel around the city. Rooms comfortable and service from staff is what you would expect for a hotel of this class. Buffet breakfast was lovely and caters for western cuisine and traditional Japanese. A little pricy but, sometimes you’re worth it.
Reviewed November 29, 2017
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10.0
William from United Kingdom
Couple
Standard Twin or Double
Stayed 14 nights in November 2017
Good sized room
Great hotel . Usually find rooms in Tokyo hotels too small . Room at Otani decent size Cost of rooms varies quite a bit on different sites . Got great price via Agoda . Book a few months in advance for best reductions and avoid Japan public holidays as the cost of rooms soars . Also apply for New Otani club card before you go , you get some reductions with it ie .. about 1000 yen off breakfast price .
Reviewed November 17, 2017
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8.4
VACLAV from Australia
Couple
Standard Twin or Double
Stayed 3 nights in November 2017
Do not forget the garden
This is one of the typical hotel complexes of Tokyo, but the hotel has its own highly regarded Japanese garden with a good restaurant. The hotel itself The New Otani Garden Tower was spacious, quiet, clean, with an excellent bathroom and a tolerable view. The staff were friendly and efficient. There are good cafes and restaurants in the building. Connection to metro is very good. The hotel hosts a lot of functions at any given time, but rooms are on a different level.
Reviewed November 14, 2017
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12345
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Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)