Hotel New Otani Tokyo The Main
Free Wi-Fi

Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan, 102-8578
- View on map
Business Single Room Hotel New Otani Tokyo The Main
Business Single Room
    Removed from saved list
    Lobby Hotel New Otani Tokyo The Main
    Lobby Hotel New Otani Tokyo The Main
    Interior view Hotel New Otani Tokyo The Main
    Standard King Non Smoking Hotel New Otani Tokyo The Main
    See all 65 photos
    Exterior view Hotel New Otani Tokyo The Main

    Hotel New Otani Tokyo The Main Reviews

    8.5
    Excellent
    /10
    (1298 reviews)See what guests said
    9.6
    Exceptional

    "Excellent service, facilities and room."

    Som-Ming

    -

    January 4, 2019

    8.9
    Excellent cleanliness
    Recommended by 92% of guests

    Things you’ll love about Hotel New Otani Tokyo The Main

    Things you'll love

    • 510 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Shinjuku Gyoen Park2.22 km
  • Roppongi Hills2.31 km
  • Tokyo Tower2.73 km
  • Meiji Shrine3.19 km
  • Tsukiji Outer Market3.81 km
  • Tokyo Metropolitan Government Buildings3.94 km
  • Asakusa-Jinja (Asakusa Shrine)6.86 km
  • Odaiba7.36 km
  • Tokyo Skytree Town7.68 km
  • Tokyo Disneyland14.4 km
  • This property is in high demand!

    Last booked 11 hours ago

    Value for money8.1
    Distance to city center3.0 Km
    Location rating8.6
    Nearest airportHaneda Airport (HND)
    Distance to airport15.5 km

    Rooms available at Hotel New Otani Tokyo The Main

    8.6
    Excellent
    Room comfort & quality
    Premium Deluxe Twin Room
    Premium Deluxe Twin Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premium Double or Twin
    Premium Double or Twin
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed or 2 single b...
    Enter dates to see prices
    Deluxe Twin - Non-Smoking
    Deluxe Twin - Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed or 2 single b...
    Enter dates to see prices
    Standard Double Or Twin Bed
    Standard Double Or Twin Bed
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed or 2 single b...
    Enter dates to see prices
    Deluxe King Room - Non-Smoking
    Deluxe King Room - Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Triple Room - Non-Smoking
    Deluxe Triple Room - Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard King Non Smoking
    Standard King Non Smoking
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Run of House Construction Side - Non-Smoking
    Run of House Construction Side - Non-Smoking
    ...
    • Room size: 36 m²/388 ft²
    • Non-smoking
    • 1 double bed or 2 single b...
    Enter dates to see prices
    Have a question for Hotel New Otani Tokyo The Main?

    What people love about Hotel New Otani Tokyo The Main

    • 9.2
      Exceptional

      "The service is also always courteous and helpful."

      Roberto

      |

      December 11, 2017

    • 6.8
      Good

      "Excellent service from the staff"

      Rebecca

      |

      December 29, 2018

    • 10.0
      Exceptional

      "Excellent hotel, excellent staff, super clean rooms."

      Herbert

      |

      June 23, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Hotel New Otani Tokyo The Main

    More about Hotel New Otani Tokyo The Main

    10.0
    Exceptional

    "Spacious room, nicely decorated, beautiful garden."

    Rex

    |

    October 8, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Big room, clean and nice staf"

    riovino

    |

    January 2, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Hotel New Otani Tokyo The Main from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1298)Booking.com Reviews (1048)
    8.5
    /
    10
    Cleanliness8.9
    Facilities8.6
    Location8.6
    Room comfort and quality8.6
    Service8.7
    Value for money8.1
    All languages
    All guests (1298)
    All room types

    Show reviews that mention 

    Showing 931 verified guest comments
    12345
    10.0
    Exceptional
    Mark from Australia
    Couple
    Standard King Non Smoking
    Stayed 2 nights in April 2019

    Exceptional”

    Excellent hotel in an excellent central location with easy subway access. Top quality staff with an excellent command of English. We stayed twice and on each occasion we were upgraded so there value for money was exceptional, The hotel's Japanese garden is a truly unique bonus

    Reviewed April 12, 2019
    5.2
    ting from United States
    Couple
    Standard Double Or Twin Bed
    Stayed 2 nights in April 2019

    Actually we are hosting two American families. There is no shuttle bus to the Metro Station.”

    No shuttle buses to Metro Station in spite surrounding environment is acceptable. Choices of cuisine not much if one does not want eat all Japanese meals 3 days straight. One of our guests experience abdominal cramp one night and l requested to the Reception Night Manager can one room checked out at 1 pm ( remembered we had 3 rooms booked ) because our departure flight was in 9 pm. This male manager refused to help and insisted all rooms must check out before 12:00 noon. This guest of mine had watery diarrhoea next day between 7 am to 13:30 noon ? How could this be so “rude “ and not custom-orientated ?

    Reviewed April 27, 2019
    8.8
    Excellent
    Jennifer from Canada
    Business traveler
    Business Single Room
    Stayed 3 nights in February 2019

    Excellent Customer Service”

    This is my second review - for the same trip. I stayed for 3 nights when I arrived to Japan and my experience was less than satisfactory. The room I had was small, old, and quite dingy for what I was used to having at previous New Otani stays. I requested to be moved and the staff at that time did little to help. HOWEVER, I returned the following week for my final 2 nights in Japan and had a very different experience. First, the room was much, much better. Not sure if that was intentional. My first night, someone moved in next door who was extremely disruptive - constantly shouting and slamming doors. Hotel staff were trying to help him several times. This went on all night. Next morning, I asked if he would be checking out and they said no, then a manager came out to apologize and had already arranged for me to move to an upgrade. They moved me to the club floor to an amazing room and left a small gift basket with a personal note to apologize. Incredible customer service.

    Reviewed February 11, 2019
    8.0
    Excellent
    Minako from Japan
    Couple
    The Shin-Edo Standard Double Room
    Stayed 3 nights in February 2019

    Good facility but so-so service ”

    Stayed there for 6 days and overall is okay. However think about as one of the Japanese top hotel brand, staff quality could be improved more. Their attitude or the way of speaking were polite but always felt lack of ability to think what exactly guest want instead of only following manual. Everyday, house keeping put full of amenity in the room even though there were still plenty such as slippers or towels and they didn’t bring back old news paper so this made kept increasing stuff every day in my room which made me quite annoying. And at the bar, staff only cared where guest could seat at good night view table so put me in very crowded area where I could heard both sides of tables’ conversation clearly... Recently so many places I could find “only looks polite attitude service” in Japan but of course this doesn’t mean good service and I was bit surprised even same thing happen in this hotel. I was actually very excited to stay at this hotel because of the top brand for very long time so this time disappointed.

    Reviewed February 07, 2019
    8.8
    Excellent
    Kathryn from Australia
    Couple
    Standard King Non Smoking
    Stayed 4 nights in January 2019

    Excellent”

    hotel has great Japanese garden and rooms are very clean. Staff are what you would expect from a five star hotel, very attentive and polite. Thank you for a great stay. Only comment was a 10 minute walk from Yotsuya station bit hard with luggages with you, other than that a pleasant stay.

    Reviewed February 03, 2019
    8.0
    Excellent
    Jennifer from Canada
    Business traveler
    Quality Semi-double Room (The Main)
    Stayed 3 nights in January 2019

    Old, drab room unexpected”

    I usually stay here and I guess I always choose a 26 sq m room in The Main and I took a 23 sq m room this time because it was a better price...and it was terrible. Old, drab, not at all nice. I don't care about the size of the room, but apparently this size request put me into a different room "category". So, be careful with this. And, as someone who goes to this hotel annually...I expected them to do something and put me into a better room. But they did not. Very surprising lack of client care. But, I do still like the hotel for the location, the gym, and will just be sure to get the right room next time. Usually the rooms are very nice.

    Reviewed January 31, 2019
    10.0
    Exceptional
    Hiran from Sri Lanka
    Business traveler
    Standard Twin Room (Garden Tower)
    Stayed 1 night in November 2018

    Excellent hotel”

    One of the best hotels in Osaka, always highly recommended but remember this is a huge hotel and getting from room to the main road takes a while. Great fitness facilities as well with a sento (public bath)

    Reviewed December 12, 2018
    9.6
    Exceptional
    Kristal
    Business traveler
    Business Single Room
    Stayed 2 nights in April 2019

    Exceptional”

    staff are friendly, hotel is so clean one could dine on any floor. Floor designations a bit confusing as some dont match up with room numbers ie room 4611 is on the 22nd floor. No seating inside or outside the tour bus gathering area, no washrooms in this area either. For the elderly, or ladies with high heels(me), this would have been appreciated.

    Reviewed April 10, 2019
    10.0
    Exceptional
    Bryan from Philippines
    Couple
    Standard Double Or Twin Bed
    Stayed 4 nights in February 2019

    First Class Accommodation ”

    From Check In to Check Out, a 5 star experience. Beside the multiple in hotel restaurants, the Otani is walking distance to many restaurants & close to Church as well. Japanese Garden on the grounds is expansive & breathtaking. At no cost I joined the Otani club, which gave us an immediate $10/person/day discount on the buffet breakfasts. Door to door transportation to the Narita & Haneda via low cost shuttle bus. Cannot recall a better hotel in my 30 years of international travel.

    Reviewed February 27, 2019
    10.0
    Exceptional
    Donna from United States
    Couple
    Stayed 1 night in November 2018

    A Very Nice Experience”

    This is a gigantic hotel. My husband and I mistakenly booked the Garden Tower for the first night of our stay. The rooms there are very basic and a three star at most. For the remaining three days of our stay, we were at The Main. The rooms there were very nicely appointed. The staff is absolutely amazing! They could not be nicer or more helpful. The other things we loved about this hotel included: the fabulous Japanese garden, breakfast at Satsuki and Sunday brunch at Trader Vics (both require an upcharge, but are well worth it), the numerous shops and restaurants, the close proximity to the metro station and the great area surrounding the hotel. We would definitely stay here again.

    Reviewed November 25, 2018
    10.0
    Exceptional
    Se from Singapore
    Family with young children
    Deluxe Triple Room - Non-Smoking
    Stayed 7 nights in December 2018

    Exceptional”

    Excellent stay at this hotel. Worth every dollar spent.

    Reviewed February 24, 2019
    9.6
    Exceptional
    Alejandro from Spain
    Solo traveler
    Business Single Room
    Stayed 2 nights in May 2018

    Outstanding facilities, including a Rose Garden”

    The hotel has outstanding facilities, having a shopping center and a great dinning room facing to a garden. Furthermore by those days of May, the Rose Garden was blooming with red roses, a unique show. Staff is very professional and rooms are bigger than average.

    Reviewed May 09, 2018
    8.0
    Excellent
    Eric from Malaysia
    Business traveler
    Stayed 3 nights in February 2018

    New Otani Main @ Tokyo - It is More Convenient than You Think”

    New Otani Hotel has 2 part - There is the more expensive section at the Main and also the more casual section at the Garden Court. By Japan standard, it is a big hotel - very spacious and it even has a full fledged Japanese garden with a false waterfall, a koi pond etc. I enjoy my stay in the hotel - and here are the 3 things that I like - (1) It may not be right within Shinjuku or Shibuya that most travellers like to stay - It is right in the middle where you can easily go to Ginza, Roppongi, Shinjuku, Shibuya etc. all within a 10-15 minutes taxi ride OR hop on a train. (2) I enjoy the "leisure and ease" of the hotel - where you don't feel the "rush" and you can simply chill and relax esp. after a long day of meetings. (3) I like the food at the restaurant - If you get the room that comes with breakfast - I'll urge you to go to the cafe at the Main section, top up 1500 Yen and go for the more luxurious version of breakfast, I bet you will like it if u can spend > 45 min there.

    Reviewed March 06, 2018
    8.8
    Excellent
    Jennifer from Canada
    Business traveler
    Business Double
    Stayed 6 nights in January 2018

    Always stay here for business.”

    Beds are really hard, which is the biggest issue I have with this hotel. Staff are very kind and helpful. Gym in Main tower has machines and stretching area. No free weights (why, I have no idea). I didn't go to the gym in the Garden tower. Running around the Palace is lovely. Route from hotel, around, and back is about 7km.

    Reviewed February 05, 2018
    10.0
    Exceptional
    Michael from Indonesia
    Couple
    Stayed 6 nights in December 2017

    Great 5 star hotel very close to the main tourist areas”

    Hotel area is nice, just away from the tourist hectic crowds but within a few stops on the metro. Hotel staff was very polite and helpful with restaurant bookings. Only slight letdown was that I had asked for double bed when I booked but instead got twin bed. Could also use some electrical outlets near the bed to charge phones. Overall a very nice big hotel with a beautiful garden. Rooms are very big for Tokyo.

    Reviewed December 20, 2017
    10.0
    Exceptional
    Sony from Japan
    Business traveler
    Standard King Non Smoking
    Stayed 1 night in October 2017

    Excellent Tradition in Tokyo”

    This hotel never fails to impress me for its Ohtani tradition hospitality. Add to that, it consistently upgrades and reinvents itself. The recent renovation is just fantastic. Its a perfect fit for discriminating travelers!

    Reviewed November 08, 2017
    10.0
    Exceptional
    Reza from Indonesia
    Couple
    Standard Double Or Twin Bed
    Stayed 1 night in April 2017

    Best Business Hotel in Tokyo”

    Situated near subway station with elevator and escalators makes this hotel an excellent choice. The lobby is also great place to meet your clients. The rooms and its facilities are great. And they have japanese garden too.

    Reviewed April 07, 2017
    10.0
    Exceptional
    jessica from United States
    Solo traveler
    Business Single Room
    Stayed 1 night in October 2016

    Very luxe hotel in the middle of the city”

    This hotel is very lovely, and in the middle of the city. Easy transport throughout both Tokyo and Japan. It was so lovely- I had no idea I was in the middle of the biggest city on the planet. I could hear crickets outside at night, and the staff was absolutely lovely. Highly recommended!

    Reviewed October 21, 2016
    10.0
    Exceptional
    Shermila from Philippines
    Family with young children
    Stayed 3 nights in March 2015

    Great Hotel”

    1. Location - near Akasaka Mitsuke and Nagatacho Station 2. Big Room - comfortable 3. Nice Garden

    It was a wonderful experience in this hotel. The garden is so nice, we have great pictures there. The staff are so friendly and helpful, bringing our luggage to our room. Cherry blossoms can be seen outside the hotel. Access to train stations is easy.

    Reviewed April 13, 2015
    8.3
    Excellent
    Grant from United States
    Family with teens
    Stayed 3 nights in September 2014

    Reliable Good Experience”

    location, value, garden

    Always a reliably good experience. Location is great for access to restaurants and subway. Lovely traditional garden. Room has plenty of space and clean. Not the hippest or newest place nowadays, but good value and service.

    Reviewed October 10, 2014
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Hotel New Otani Tokyo The Main
    |Excellent 8.5
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Shinjuku Gyoen Park
    • Kojimachi Subway Station is within 0.51 km