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Hotel New Otani Tokyo The Main
Hotel New Otani Tokyo The Main
Hotel New Otani Tokyo The Main
Hotel New Otani Tokyo The Main
Hotel New Otani Tokyo The Main
Hotel New Otani Tokyo The Main
Hotel New Otani Tokyo The Main

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8.5

Excellent

1,949 reviews

1,949 reviews

Garden20
Housekeeping13
View8
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Hotel New Otani Garden

140 m

Kioizaka

150 m

New Otani Japanese Garden

160 m

Shimizudani Park

160 m

Kioi Hall

180 m

Popular landmarks
Shinjuku Gyoen National Garden

2.3 km

Tokyo Tower

2.7 km

Meiji Jingu

3.2 km

Ginza

3.2 km

Shibuya Crossing

3.9 km

Closest landmarks
TOWER CAFÉ

160 m

Benkei Bridge

360 m

La Maison Kioi |The Classic House at Akasaka Prince

370 m

Tsujitome

410 m

Akasakamitsuke Mark

450 m

Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan, 102-8578 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Akasaka, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

470 meters to public transportation

Front desk [24-hour]

Airport transfer

Inside city center

Currency exchange

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.1
Distance to city center3.0 Km
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport15.2 km

Rooms available at Hotel New Otani Tokyo The Main

Excellent
Room comfort & quality

8.6

Deluxe Double or Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Double or Twin Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Twin Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
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Deluxe Triple Room - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 3 single beds
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The Shin-Edo Standard Twin Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds
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Business Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
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Deluxe Twin - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
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Business Single Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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The Shin-Edo Deluxe Double Room
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
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The Shin-Edo Standard Double Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel New Otani Tokyo The Main?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Otani Tokyo The Main?

A stay at Hotel New Otani Tokyo The Main also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel New Otani Tokyo The Main has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel New Otani Tokyo The Main?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel New Otani Tokyo The Main. Adults can enjoy breakfast offered with an additional charge of 4158 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel New Otani Tokyo The Main?

Tokyo Metro is the closest train, metro, or bus station, about 460 m away from Hotel New Otani Tokyo The Main.

What restaurants are nearby Hotel New Otani Tokyo The Main?

Restaurants including View & Dining The Sky, Niizu and Tempura Horikawa Hotel New Otani are popular in Hotel New Otani Tokyo The Main’s neighborhood which is known as Akasaka.

What popular shopping places are close to Hotel New Otani Tokyo The Main?

Shopping options in Hotel New Otani Tokyo The Main’s Akasaka neighborhood include akasaka Sacas.

What are popular attractions near Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main’s location in the Akasaka neighborhood makes it close to famous attractions including Hotel New Otani Garden, Kioizaka and New Otani Japanese Garden.

What popular natural sightseeing spots are close to Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main’s nearby natural sights include Green Dog Daikanyama located in the same Akasaka area.

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Explore the neighborhood

What people love about Hotel New Otani Tokyo The Main

  • 10

    Exceptional

    "Lovely rooms and great service."

    Lily

    |

    September 21, 2022

  • 10

    Exceptional
    Staff 

    "This is one hotel that has extremely well-trained staff, excellent facilities and located in a convenient location."

    Lily

    |

    September 13, 2022

  • 10

    Exceptional
    Staff 

    "Staff, locations and facilities were all superb."

    Djanna

    |

    October 10, 2021

Property ranking|Compared to 4,677 Tokyo properties
See all rankings
Room comfort score
8.6/10
Room size
37 sqm.
Cleanliness score
8.9/10
Service score
8.8/10
Better than
97
%
of Tokyo properties
Bigger than
96
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Overall rating:

8.5

Excellent
1,949 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
Hotel has great Japanese garden and rooms are very clean.
Kathryn from Australia
Couple
More about Hotel New Otani Tokyo The Main

More about Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main

You'll love the exceptional convenience during your stay at Hotel New Otani Tokyo The Main, located right in the heart of the city center, with an easy access to everything in Tokyo.
The superior services and facilities offered at Hotel New Otani Tokyo The Main will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Tokyo can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel New Otani Tokyo The Main. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Hotel New Otani Tokyo The Main. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Hotel New Otani Tokyo The Main. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel New Otani Tokyo The Main, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Hotel New Otani Tokyo The Main with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, salon, spa and sauna. The many offerings at Hotel New Otani Tokyo The Main ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Tokyo, take some time to venture outside of Hotel New Otani Tokyo The Main. Tokyo Tower is located 2.7 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This hotel's facilities score higher than 93% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

35 mentions

Swimming Pool

23 mentions

Breakfast

20 mentions

Internet

18 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator
Food and dining
Breakfast options
  • American
Restaurants on site

Satsuki

  • Cuisine: Asian, European, Italian
  • Menu: Buffet

Tower Buffet

  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte

VIEW AND DINING THE Sky

  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte
Location
4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan, 102-8578
Excellent
Location

8.6

Airports

  • Haneda Airport (HND)
    15.2 km 25 min drive
  • Narita International Airport (NRT)
    60.3 km 1.0 hour drive

Public transportation

  • Tokyo Metro
    460 m
  • Kojimachi Subway Station
    510 m 10 min walk

Hospital or clinic

  • SEIYODO
    1.6 km

Shopping

  • Ameyoko Shopping Street
    4.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Shinjuku Gyoen National Garden
    2.3 km
  • Tokyo Tower
    2.7 km
  • Meiji Jingu
    3.2 km
  • Ginza
    3.2 km
  • Shibuya Crossing
    3.9 km
  • Tokyo Metropolitan Government Building observation room
    4.0 km
  • Ueno Park
    5.3 km
  • Asakusa
    6.7 km
  • Sensoji Temple
    6.8 km
  • Tokyo Skytree
    7.6 km

Nearby landmarks

  • Hotel New Otani Garden
    140 m
  • Kioizaka
    150 m
  • New Otani Japanese Garden
    160 m
  • Shimizudani Park
    160 m
  • TOWER CAFÉ
    160 m
  • Kioi Hall
    180 m
  • New Ōtani Art Museum
    180 m
  • Site of the Kii Wakayama Domain Tokugawa Family Mansion
    300 m
  • Tokyo Garden Terrace Kioicho
    360 m
  • Benkei Bridge
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional charge will be required for use of the indoor pool and outdoor pool.
  • Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.
  • Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
  • Breakfast Package Plan

    a. Tower Buffet: 06:00 AM - 10:00 AM
    b. Nadaman: 07:00 AM - 10:00 AM
    c. GARDEN LOUNGE: 07:00 AM - 10:00 AM
    Additional charge is required for breakfast at "SATSUKI".
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3200 JPY
  • Distance from city center3.0 Km
  • Travel time to airport (minutes)120

Extras

  • Breakfast charge (unless included in room price)4158 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of floors17
  • Number of rooms 643
  • Year property opened1964
  • Most recent renovation2007

Reviews of Hotel New Otani Tokyo The Main from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.4
Location8.6
Room comfort and quality8.6
Service8.8
Value for money8.1
High score for Tokyo
Rating
9+ Exceptional (316)
8-9 Excellent (277)
7-8 Very Good (213)
6-7 Good (88)
<6 Below Expectation (71)
Time of the year
Mar - May (277)
Jun - Aug (209)
Sep - Nov (238)
Dec - Feb (241)
All guests (1,433)
All room types
All languages

Show reviews that mention 

Showing 965 verified guest comments
12345
10.0
Exceptional
chen from Taiwan
Group
Deluxe Triple Room - Non-Smoking
Stayed 3 nights in May 2019

My First Choice when visiting Tokyo”

I love this traditional hotel. Super great location(right in the heart of Tokyo) easy access to everywhere. My priority is the size of the room(over 30m2), which is harder to find in Tokyo. Porters, hotel reception, and even cleaning staff are very well trained and polite as the 5 starts hotel. Many great restaurants near by also the restaurants of the hotel's as well. I enjoy having breakfast/ lunch buffet/afternoon tea while enjoying the view of Japanese garden.

Reviewed August 03, 2019

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10.0
Exceptional
Bryan from Philippines
Couple
Standard Room
Stayed 4 nights in February 2019

First Class Accommodation ”

From Check In to Check Out, a 5 star experience. Beside the multiple in hotel restaurants, the Otani is walking distance to many restaurants & close to Church as well. Japanese Garden on the grounds is expansive & breathtaking. At no cost I joined the Otani club, which gave us an immediate $10/person/day discount on the buffet breakfasts. Door to door transportation to the Narita & Haneda via low cost shuttle bus. Cannot recall a better hotel in my 30 years of international travel.

Reviewed February 27, 2019

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10.0
Exceptional
Mark from Australia
Couple
Standard King Non Smoking
Stayed 2 nights in April 2019

Exceptional”

Excellent hotel in an excellent central location with easy subway access. Top quality staff with an excellent command of English. We stayed twice and on each occasion we were upgraded so there value for money was exceptional, The hotel's Japanese garden is a truly unique bonus

Reviewed April 12, 2019

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10.0
Exceptional
Djanna from Japan
Family with young children
Standard Double or Twin Bed
Stayed 1 night in October 2021

Good for Muslim traveller”

We told them in advance about our food restrictions and they accommodate all of it. Staff, locations and facilities were all superb. Travelled with young child while pregnant for 37weeks, everything went smoothly. Definitely going back!

Reviewed October 10, 2021

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9.6
Exceptional
Kristal
Business traveler
Business Single Room
Stayed 2 nights in April 2019

Exceptional”

staff are friendly, hotel is so clean one could dine on any floor. Floor designations a bit confusing as some dont match up with room numbers ie room 4611 is on the 22nd floor. No seating inside or outside the tour bus gathering area, no washrooms in this area either. For the elderly, or ladies with high heels(me), this would have been appreciated.

Reviewed April 10, 2019

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10.0
Exceptional
Catalina from Hong Kong SAR, China
Couple
The Main Run of House
Stayed 1 night in December 2019

Exceptional”

Thanks for the staff to upgrade our room with the hot-spa & provide bottles of sake for celebration of our 36th anniversary!

Reviewed December 23, 2019

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10.0
Exceptional
Esther from Canada
Solo traveler
Business Single Room
Stayed 2 nights in May 2019

Gorgeous rooms. Amazing staff. Great location.”

No cons at all. It was perfect.

Reviewed May 25, 2019

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10.0
Exceptional
hang from Vietnam
Business traveler
Standard King Non Smoking
Stayed 2 nights in November 2018

Good location”

The hotel is located in the large site with thousand rooms with a beautiful garden

Reviewed February 14, 2019

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10.0
Exceptional
hang from Vietnam
Couple
Standard Double or Twin Bed
Stayed 3 nights in November 2018

Good place for relax ”

It is a good place for relaxing with a japanese garden, shops, restaurants...

Reviewed February 14, 2019

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10.0
Exceptional
hang from Vietnam
Family with teens
Business Double
Stayed 1 night in November 2018

A large room”

Room is large, clean and comfortable

Reviewed February 14, 2019

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10.0
Exceptional
sherelle from Australia
Couple
Standard Double or Twin Bed
Stayed 1 night in November 2019

Executive zen suite - wow absolutely amazing ”

I only wish we stayed three nights instead of one

Reviewed November 23, 2019

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10.0
Exceptional
hang from Vietnam
Solo traveler
Standard Double or Twin Bed
Stayed 2 nights in November 2018

Nice hotel”

The hotel is big, beautiful. There are many restaurants here

Reviewed February 14, 2019

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10.0
Exceptional
hang from Vietnam
Couple
Standard Double or Twin Bed
Stayed 1 night in November 2018

A good place”

The hotel is very big and very beautifull with a large room.

Reviewed February 14, 2019

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10.0
Exceptional
hang from Vietnam
Couple
Standard King Non Smoking
Stayed 3 nights in November 2018

Romantic hotel”

I love the japanese garden. I often sit on the restaurant to see this

Reviewed February 14, 2019

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9.6
Exceptional
Som-Ming from United States
Solo traveler
Business Single Room
Stayed 1 night in November 2018

Exceptional”

Excellent service, facilities and room. It's worth noting that it can be easier to get to and from the hotel via the Garden Tower if you're using the subway system.

Reviewed January 04, 2019

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10.0
Exceptional
hang from Vietnam
Business traveler
The Shin-Edo Single Room
Stayed 4 nights in November 2018

A beautifull hotel”

The hotel is very nice with the Japanese gardern.

Reviewed February 14, 2019

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9.6
Exceptional
rafael from Philippines
Business traveler
Business Single Room
Stayed 2 nights in February 2019

all you expect from a 5 star hotel”

Good location, internet conexion, plenty of restaurant choices. also great staff You will not be disspointed

Reviewed February 12, 2019

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10.0
Exceptional
Se from Singapore
Family with young children
Deluxe Triple Room - Non-Smoking
Stayed 7 nights in December 2018

Exceptional”

Excellent stay at this hotel. Worth every dollar spent.

Reviewed February 24, 2019

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8.8
Excellent
Jennifer from Canada
Business traveler
Business Single Room
Stayed 3 nights in February 2019

Excellent Customer Service”

This is my second review - for the same trip. I stayed for 3 nights when I arrived to Japan and my experience was less than satisfactory. The room I had was small, old, and quite dingy for what I was used to having at previous New Otani stays. I requested to be moved and the staff at that time did little to help. HOWEVER, I returned the following week for my final 2 nights in Japan and had a very different experience. First, the room was much, much better. Not sure if that was intentional. My first night, someone moved in next door who was extremely disruptive - constantly shouting and slamming doors. Hotel staff were trying to help him several times. This went on all night. Next morning, I asked if he would be checking out and they said no, then a manager came out to apologize and had already arranged for me to move to an upgrade. They moved me to the club floor to an amazing room and left a small gift basket with a personal note to apologize. Incredible customer service.

Reviewed February 11, 2019

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8.8
Excellent
Candace from United States
Couple
Standard King Non Smoking
Stayed 5 nights in July 2019

Honeymoon Stay”

My husband and I had a lovely stay here on our honeymoon in Japan! The staff were ever so polite and very sweet. Coming in to the wide, sweeping halls with white-gloved attendants was very refreshing. The hotel itself is gorgeous, with beautiful interior design and lush green gardens surrounding it. It is about a 10-15 minute walk to the nearest train station, or you can have them call you a cab. Our only disappointment was that we booked this luxurious hotel because it was our honeymoon. I did mention it before arrival as instructed but we heard nothing, not even a quick "Congratulations" or a smile. Upon our check-out about a week later, the concierge saw my name and reached behind the desk for a fake small rose in a plastic box. She said they had meant to give it to us when we arrived... but they forgot I guess. Hm. Our honeymoon was over at that point and everything was tightly packed up, so the fake flower sadly went straight into the bottom of my carry-on :( A bit of a waste.

Reviewed October 12, 2019

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