Hotel New Saphir Yogyakarta

Recently renovated
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Very good
From 1105 reviewsSee what guests said
7.5
Recommended by 87% of guests
Hotel New Saphir Yogyakarta
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Superior Room
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Interior view
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Interior view
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Swimming pool [outdoor]
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Location
Very good
7.9
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Deluxe Room
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  • No view
  • 35 m²/377 ft²
  • 1 double bed or 2 single be...
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Junior Suite
...
  • Pool view
  • 70 m²/753 ft²
  • 1 king bed
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Superior Room
...
  • No view
  • 30 m²/323 ft²
  • 2 single beds or 1 double b...
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Deluxe Double or Twin Room
...
  • 35 m²/377 ft²
  • Bathtub
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An overview

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Nearest essentials

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Real reviews from real guests

Agoda Reviews (1105)Booking.com Reviews (100)
7.5
Very good
Filter by guest type:
Cleanliness7.5
Facilities7.7
Location7.9
Room comfort and quality7.4
Service7.6
Value for money7.4
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Showing 999 verified guest comments
12345
4.0
Cincin from Indonesia
Business traveler
Superior Room
Stayed 1 night in April 2018
Old Hotel, Bad breakfast, unhelpful staf.”
The problem has begun since my arrival. I arrived at 10 minutes before noon, and I could see there was only 1 reception staff on duty. 1 stood in front of the counter for 15 minutes and finally got served after I spoke loudly to her. Actually it's partly not her fault, she has to update the room key card of a group members. Their key was outdated since it was their last day, and the key was programmed to can't open door right after 12.00 a.m. But she should pay attention to other guests too, who has came earlier, yet she kept serving them and tell other to wait. Second problem, the reception told me that my room wasn't ready yet. So I have to wait until the official check in time, 2 PM. Okay, that was fine because I didn't ask for early check in before. But since she was so busy she even didn't offer me to sit or to have some welcome drink or anything. So I waited near the pool which was so hot, bought my self a cup of coffee until 10 minutes after 2 PM. There were no information if my room was ready or not. So I have to check again to the counter. Finally the same staff said my room is available now. But I have to wait for a bellboy to accompany me to the room, because their key card programming device was broken. The bell boy will open the room door for me. So I have to wait again for about 10 minutes because the bell boy was occupied. Now the room, I had a room with no window. It's a new experience for me. Okay, there is always the first time for every thing I thought, although I felt a little claustrophobic. The room was actually okay, the bathroom looked clean, smell not too bad considering it was on smoking floor. (I asked for smoking room). The second day, I had my first breakfast. The breakfast itself was fine, although it was lack of variety, but starting from 9.30 am they didn't refill the main course, butter chicken was out, sauteed vegetables out, sausage out. they were so stingy due to the cost cutting. really disappointing. That day I asked
Reviewed April 15, 2018
8.8
Ewang from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in March 2018
Value for money”
Harga yang terjangkau, relevan dengan yang kita dapatkan. Lokasi hotel mudah dijumpai, dipinggir jalan raya, dekat dengan mall dan kampus. Pelayanan 24 jam. Mantap.
Reviewed April 02, 2018
8.8
Ewang from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in March 2018
Lokasi ditengah kota”
Lokasi yg strategis, mudah ditemui, dipinggir jalan raya. Dekat dengan Lippo Plaza, dekat dengan kampus UIN, UNY dan beberapa menit ke UGM.
Reviewed April 02, 2018
7.6
Belmont from Indonesia
Business traveler
Superior Room
Stayed 2 nights in January 2018
good”
everything is good
Reviewed March 25, 2018
8.4
Adeas from Indonesia
Couple
Deluxe Room
Stayed 1 night in March 2018
Internet and parking area”
Internet on the room very bad and parking area is less spacious
Reviewed March 19, 2018
8.0
sanny from Indonesia
Family with young children
Superior Room
Stayed 5 nights in February 2018
best location to stay”
i think this hotel is a old but still confortable with good maintenance...breakfast good...strategic location
Reviewed February 20, 2018
10.0
Stevanus from Indonesia
Family with young children
Superior Room
Stayed 2 nights in February 2018
Exceptional”
Good facilities
Reviewed February 20, 2018
8.0
Melina from Indonesia
Family with young children
Superior Room
Stayed 4 nights in February 2017
Old building but modern room”
From the outside, the hotel seems old hotel. However, this hotel has a part of newly renovated rooms. The thing which I don't like is the smell. The damp smell of an old building and the carpets.
Reviewed January 22, 2018
9.2
shoba from Malaysia
Family with teens
Superior Room
Stayed 2 nights in January 2018
A good place to stay n staff are friendly. ”
Hope they can improve more menu for the room service in future. Overall it a recommended place to stay.
Reviewed January 10, 2018
7.2
Nyoman from Indonesia
Family with young children
Superior Room
Stayed 3 nights in December 2017
Good Location , Security & Reception staff need to improve ”
I stayed 3 night at the hotel , overall was very nice , but the Reception staff & Security staff need to train again regarding the Hospitality matter . 1. I'm using the grab transport during my stay , none of the Security helps us to regulate the car at the main road so we can easily out from the hotel to the main road ( at this time the trafic was really bad ), Three days and no one security willing to helps it . 2. Upon Check in , the Reception staff just handle another walk in guest meanwhile She's still handling me to process the Check in . 3. I added one breakfast for my nephew , and I should pay in cash everyday , meanwhile Reception staff didnt ask me to put a kind of ammount/ security deposit upon check in ,, can you imagine three days stay cant do the Room Charge and should pay in cash , just wonder about .
Reviewed December 31, 2017
5.2
Adlia from Indonesia
Family with teens
Superior Room
Stayed 1 night in December 2017
Far away from my expectation”
The room is not as our requested; no extra pillows, no double bed. Carpet is dirty with dusty and crumbs. The room service foods are awful. (quite expensive with small portion), so different from the picture in the menu, the taste of meals that I ordered are so awful. It is hard to have parking lots. Lobby hotel and the corridor to room are so gloomy
Reviewed December 28, 2017
7.6
Angela from Indonesia
Family with young children
Superior Room
Stayed 1 night in December 2017
Good location ”
It was the Christmas holiday when I stayed there so it was quite full. I got the room on floor 1 which is more like "basement" floor. The room is OK, spacious and clean. The hotel is just next to the Siloam hospital and Lippo plaza mall.
Reviewed December 28, 2017
7.6
mei from Indonesia
Family with young children
Superior Room
Stayed 1 night in December 2017
Very good”
Lokasi hotel strategis, samping mall, old hotel but nice. Staff very helpfull n friendly. Tq
Reviewed December 24, 2017
10.0
indrasari from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in December 2017
99”
Beautiful hotel
Reviewed December 07, 2017
8.4
Cavin from Indonesia
Solo traveler
Superior Room
Stayed 1 night in December 2017
Nice place”
Wide pool is the best part if this hotel. breakfast is also. but noisy between rooms.
Reviewed December 06, 2017
8.4
Bayu from Indonesia
Couple
Superior Room
Stayed 1 night in November 2017
Not bad”
Good location, near from city center, good breakfast, good price, definitely will come back for next vacation
Reviewed November 27, 2017
9.2
Ali
Couple
Superior Room
Stayed 1 night in November 2017
Exceptional”
Good
Reviewed November 20, 2017
8.4
RAJAMANICKKAM from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in September 2017
Good location and clean hotel”
Hotel is adjacent to lippo mall. Clean hotel with very good breakfast with lot of varieties.
Reviewed November 05, 2017
6.8
yusuf from Indonesia
Family with young children
Superior Room
Stayed 3 nights in October 2017
80”
The bathroom not clean enough.
Reviewed November 02, 2017
8.8
Sentoso from Indonesia
Business traveler
Superior Room
Stayed 1 night in September 2017
Nice hotel”
This hotel is nice the minus think is breakfast is standard
Reviewed October 27, 2017
12345
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