Hotel New Station

1-1-11 Chuo, Matsumoto, Matsumoto, Japan, 390-0811 - See map
Free Wi-Fi
8.4
Excellent
/10
(1,386 reviews)See what guests said
Housekeeping8
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Hotel New Station

"This hotel only 3mins walk from JR Matsumoto station, a lot of restaurant, sopping mall and convenient store nearby, 10 mins walk to major sightseeing..."

Chin - May 2, 2017

 Hotel New Station
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • Shower
Lobby Hotel New Station
Lobby Hotel New Station
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See map
Popular landmarks
Nawate Shopping District 590 m
Yohashira Shrine 610 m
Nakamachi Street 680 m
Matsumoto Castletown Springs 770 m
Matsumoto Castle 830 m
Matsumoto City Museum of Art 1.11 km
Kaichi Gakko Primary School 1.26 km
Kappa Bashi 29.34 km
Naraijuku 32.7 km
Kyukamura Norikura Kogen 34.14 km
Nearby landmarks
Statue of Banryu Shonin 110 m
Matsumoto City Tourist Information Center 120 m
Matsumoto Station 130 m
Matsumoto Train Station 150 m
Doshin Koji 180 m
MIDORI, Matsumoto 200 m
Alpico Plaza 300 m
Kamiyakata Shimayu 370 m
Jorinji Temple 370 m
Chuo Nishi Park 390 m
9.2

Exceptional

Location rating score

Exceptional location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 1,386 reviews
Exceptional reputation
Recommended by 94% of guests
Excellent service
8.6 rating for service
Excellent cleanliness
8.2 rating for cleanliness
Excellent facilities on premise
8.2 facilities on premise

The room has all basic accomodations including private bath and toilet, as well as a public bath.

Corey | December 3, 2018

The staff are helpful and friendly, and can speak basic English.

Corey | December 3, 2018

Very close to Matsumoto station, kind staff, hot showers.

Soyoung | May 7, 2019

The hotel also has a self-serve laundry room.

Corey | December 3, 2018

Very typical for a downtown business hotel.

John | August 3, 2019

Overall a comfortable and pleasant stay.

Soyoung | May 7, 2019

  • 140 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Matsumoto every 44 minutes on Agoda.com
Value for money8.4
Location rating9.2

Rooms available at Hotel New Station

8.1
Excellent
Room comfort & quality
Budget Double Room - Non-Smoking
Budget Double Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 semi double bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Standard Single Room - Non-Smoking
Standard Single Room - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
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Single Room - Smoking
Single Room - Smoking
...
  • Room size: 11 m²/118 ft²
  • Shower and bathtub
  • 1 single bed
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Economy Double Room with Small Double Bed - Non-Smoking
Economy Double Room with Small Double Bed - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • Shower and bathtub
  • 1 single bed
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Twin Room - Non-Smoking
Twin Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
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Economy Family Room - Non-Smoking
Economy Family Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 4 single beds
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Semi-Double Room
Semi-Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
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Single Room with Oversized Bed
Single Room with Oversized Bed
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
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Frequently asked questions

What time is check-in and check-out at Hotel New Station?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Station?

For those who wish to drive their own cars, Hotel New Station has a car park that's close to the hotel. Parking is available for an additional charge.

What is the smoking policy at Hotel New Station?

Hotel New Station does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Hotel New Station

  • 10.0
    Exceptional
    Staff 

    "Fantastic location, clean rooms and the nicest reception staff ever!"

    Megan

    |

    May 20, 2018

  • 8.0
    Very good
    Location

    "Great location ,next to the railway station and bus terminal."

    pratirop

    |

    January 8, 2019

  • 9.6
    Exceptional
    Location

    "Well located with a great Ramen Restaurant a short walk away."

    Ken

    |

    March 22, 2018

Property ranking|Compared to 281 Matsumoto properties
See all rankings
Cheapest price score
Review score - United States
9.0/10
Location score
9.3/10
Value for money score
8.4/10
Better than
96
%
of Matsumoto properties
Better than
96
%
of Matsumoto properties
Better than
95
%
of Matsumoto properties
Better than
89
%
of Matsumoto properties
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Overall rating:
8.4
Excellent
246 reviews
Cleanliness
8.2
Facilities
8.2
Location
9.2
Read all reviews >
What travelers say they love:
This hotel is very close to Matsumoto station and close to m...
Wachirawit from Thailand
Couple
More about Hotel New Station

More about Hotel New Station

Designed for both business and leisure travel, Hotel New Station is ideally situated in Matsumoto; one of the city's most popular locales. The city center is merely away and the airport can be reached within minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Hotel New Station also offers many facilities to enrich your stay in Nagano. Guests of the hotel can enjoy on-site features like car park, restaurant, laundry service, elevator, bicycle rental.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, sauna, spa, massage. With an ideal location and facilities to match, Hotel New Station hits the spot in many ways.

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Most talked about facilities

Housekeeping
9 mentions
Breakfast
3 mentions
Internet
2 mentions
View
1 mention

What they offer

8.0
Very good

"It is good for relaxation after a long journey all day."

pratirop

|

January 8, 2019

View all reviews
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Food and dining

Breakfast options

Asian

Restaurants on site

木葉 Koyo
Cuisine:Japanese
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel New Station from real guests

Provided by verified guests of Agoda
Agoda Reviews (246)Booking.com Reviews (1140)
8.4
/
10
Cleanliness8.2
Facilities8.2
Location9.2
Room comfort and quality8.1
Service8.6
Value for money8.4
High score for Matsumoto
Rating
9+ Exceptional (59)
8-9 Excellent (37)
7-8 Very Good (40)
6-7 Good (8)
<6 Below Expectation (12)
Time of the year
Mar - May (69)
Jun - Aug (31)
Sep - Nov (47)
Dec - Feb (9)
Don't miss out!Users are booking a place in Matsumoto every 44 minutes on Agoda.com
All guests (246)
All room types
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Show reviews that mention 

Showing 156 verified guest comments
12345
9.3
Exceptional
Phuong-Ha from Germany
Group
Budget Double Room - Non-Smoking
Stayed 1 night in June 2013

Very central stay with extremely friendly staff”

Central location, extremely friendly staff, staff has very good English skills

There is nothing bad we can say about Hotel New Station's staff. Even though we changed our plans and inquiry three times (and even I have to admit some of them sounded kinda complicated), they always stayed not only polite but very friendly. Our inquiries were via email and the hotel's responder was very proficient in English (something that can not be taken for granted in Japan). We also met at least three staff members at the hotel, who we could communicate with in English without any problems (unfortunately nobody in our little group is proficient in Japanese). We stayed in a three bed Twin Deluxe room for our first night. A very spacy and comfortable room in which we were able to leave our luggage open. It also had a very nice view over the city (although the window glasses had a wire weave embedded, which wasn't optimal for taking pictures). For our second night all we had to do was pack our stuff and go for sightseeing. When we returned, the hotel's staff had already moved our luggage to our small double room. The second room was admittedly a little small and had the typical Business hotel size: 1.2m bed, small table and a small bathroom with shower and (western half-size, maybe Japanese standard?) bathtub. But since we only needed a clean place to stay, it was more than sufficient. Both rooms were very clean, and even though we made a mistake by booking a smoker's room for the first night, the room itself barely smelled of cigarettes. As the name suggests, the hotel's location is very near the city's main station (Matsumoto station) in a walking distance of less than 5 minutes, located in a friendly open neighborhood. There are quite a number of bars and restaurants nearby, as well a few konbini and at least one fast-food restaurant. We can recommend the hotel for any travellers on a budget, who only need a clean and central place to stay at.

Reviewed July 05, 2013
9.7
Exceptional
Jutinan from Thailand
Couple
Budget Double Room - Non-Smoking
Stayed 1 night in May 2013

Good choice for a stop over in Matsumoto”

Great location, Free Onsen, Comfortable Bed

We stayed at the Hotel New Station for 1 night. It's very convenient in terms of location - close to the station and a walkable distance to Matsumoto castle. The staff is good at English and very professional. There are plenty of restaurants very nearby. The room itself is a bit old and particularly small. Please try onsen (public bath) upstair it is very good one and free of charge.

Reviewed July 22, 2013
10.0
Exceptional
John from United States
Couple
Budget Double Room - Non-Smoking
Stayed 1 night in July 2019

Clean rooms”

The rooms are clean and comfortable, but pretty small. Very typical for a downtown business hotel. But the location is great - right next to the main train station (Matsumoto Station). Lots of restaurants within a few blocks radius around the hotel and parking for cars is also available nearby.

Reviewed August 03, 2019
9.7
Exceptional
pavit from Thailand
Couple
Budget Double Room - Non-Smoking
Stayed 4 nights in April 2014

few steps from Train station”

Close to station, quiet, hot spa on top floor

the hotel is few steps away from the JR station, and 15 minutes walk from matsumoto castle, and also close to shopping area and supermarket. quiet hotel, the room is quite small but clean and tidy, attentive staff, and I also like the Onsen (Japanese bath) on the top floor of the hotel, very relaxing after the long day of Trekking

Reviewed May 17, 2014
9.3
Exceptional
Joanna from United Kingdom
Solo traveler
Budget Double Room - Non-Smoking
Stayed 1 night in September 2015

Great budget option with fantastic onsen bath”

Location, onsen, cleanliness

This is a good place to stay if you are looking for a budget option in Matsumoto. The room is typical Japanese business hotel style - small but clean with everything in its place. Yukatas and slippers are provided. I absolutely loved the indoor onsen bath, so refreshing after a rainy day. I didn't eat there so can't comment on the food. The staff were lovely and helpful and spoke English. I would choose this again if I go back.

Reviewed September 29, 2015
9.6
Exceptional
Pavara from Thailand
Couple
Stayed 1 night in April 2016

Good location with onsen ”

Good Location on the left side side from Matsumoto station . The size of the room is the same as budget hotel in Japan. With this price, the onsen is so great for me. The staff were so friendly.

Reviewed April 18, 2016
9.7
Exceptional
KRITSANA from Thailand
Couple
Stayed 1 night in May 2015

Valuable”

Location, Service and Onsen

It's located at the good location. It's just 2-3 minutes walk from Matsumoto station. Hotel's staff is very kind and polite. Hotel room is clean and comfortable. The room size is same as Japanese standard. Onsen is quite small.

Reviewed May 06, 2015
8.7
Excellent
Marie from United States
Couple
Budget Double Room - Non-Smoking
Stayed 1 night in June 2015

Amazingly easy location. Very comfortable. ”

Great staff, great location.

We only stayed one night here, but the location cannot be beat if you're coming in from the train station. Literally a 2 minute walk. As is the norm in Japan, the staff were so welcoming and accommodating. English is decent enough but try some Japanese pleasantries, they will love it. Affordable laundry on the 4th floor (we washed and dried our clothes for about 2$ US). If you're stopping in Matsumoto on the way to the mountains, definitely stay here for a night!

Reviewed July 28, 2015
10.0
Exceptional
Man from Singapore
Couple
Budget Double Room - Non-Smoking
Stayed 2 nights in November 2018

Clean and convenient”

Very short walking distance from Matsumoto station, several near by restaurants and convenience stores. The public bath is also clean and user friendly, fantastic place to stay and highly recommended!

Reviewed November 08, 2018
8.4
Excellent
Chin from Malaysia
Group
Budget Double Room - Non-Smoking
Stayed 3 nights in April 2017

Good location”

This hotel only 3mins walk from JR Matsumoto station, a lot of restaurant, sopping mall and convenient store nearby, 10 mins walk to major sightseeing spots. The room are small but the space still acceptable.

Reviewed May 02, 2017
9.2
Exceptional
Choon from Singapore
Solo traveler
Standard Single Room Smoking
Stayed 1 night in September 2017

Conveniencen.”

Convenient for late arrival and early departure matsumoto station, with breakfast and onsen. Small room.

Reviewed October 02, 2017
8.0
Excellent
Victor from Philippines
Couple
Standard Semi-Double - Non-Smoking
Stayed 3 nights in November 2019

Very Near the JR Station”

Get out of the JR Station main exit then turn and walk leftwards. There it is. You won't miss it. The hotel is good for our budget. I wouldnt recommend the small double which we booked for two adults though. It's just too small. A twin bedded room is better. With a small double - sleepless in Matsumoto.

Reviewed November 23, 2019
10.0
Exceptional
VISARUTH from Thailand
Group
Single Room
Stayed 2 nights in October 2018

Best Hotel in Matsumoto”

Closed to JR Matsumoto. Can walk to Matsumoto Castle in 15 minutes. Good hottub. Staff is very nice.

Reviewed October 19, 2018
8.0
Excellent
Nathapol from Thailand
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in May 2014

Very close JR station”

Near public transportion, comfortable, and nice services

The location is quite near the JR Matsumoto station, just walk less than 5 minutes from the station. It's very comfortable,and served any necessary equipment. Even it's a tiny bathroom in guest room but there is a spa,onsen, and suana on the top floor.

Reviewed June 08, 2014
7.3
Very good
Jin from Malaysia
Couple
Budget Double Room - Non-Smoking
Stayed 1 night in May 2011

New Station Hotel@Matsumoto: Review”

Good front desk service

Location is excellent, near Matsumoto station. Front desk service is also very good; got recommended by a kind lady recep where to go when we arrived at around 2.30 pm, in the middle of the day. Value for money i.e. cheap. Other than the above, the rest are cons: -room: very small (took a semi-double) -bed: very bouncy; didn't sleep well at all -cleanliness: so-so -no public telephone! couldn't contact my friends... -door: no auto-lock. Remember to manually lock the door after leaving your room! -no sento or public bath Not recommended.

Reviewed June 17, 2011
7.7
Very good
Yann from Malaysia
Family with teens
Deluxe Twin Room
Stayed 1 night in December 2015

Good location”

Staff hospitality, location, onsen (hot bath)

The deluxe room has smoke smell, didnt bother to change room. Location is good, only 5 min away from Matsumoto train station, 10 min away from Matsumoto bus station.

Reviewed January 04, 2016
8.3
Excellent
Mary from United States
Family with young children
Budget Double Room - Non-Smoking
Stayed 1 night in June 2013

Great Location, Near Station”

Location, Location, Location

Obviously, the location is great! It's just a short walk from the train station and easy access to the town of Matsumoto and the Castle.

Reviewed July 11, 2013
9.6
Exceptional
TAN from Thailand
Couple
Deluxe Twin Room
Stayed 1 night in May 2016

Very Good Location, Value the money, Convenient Car Park ”

Good Hotel for staying in Matsumoto, having small public bath but fine

Reviewed May 18, 2016
7.2
Very good
Wachirawit from Thailand
Couple
Budget Double Room - Non-Smoking
Stayed 1 night in October 2019

Few steps from train station. Public bath is good after a long walk in Japan.”

This hotel is very close to Matsumoto station and close to many convenient store and place to eat. Traditional public bath, soaking in hot big tub is very good relaxing after a long walk traveling in Japan. Although the hotel is a bit old but it's reasonable price for its location and nearby.

Reviewed October 11, 2019
7.3
Very good
Yann from Malaysia
Family with teens
Budget Double Room - Non-Smoking
Stayed 1 night in December 2015

Very small room”

Location, onsen (hot bath), staff hospitality

The staff are very friendly. It's about 5 min walk from Matsumoto train station, 10 min walk from Matsumoto bus station. The bed is very small for two people. Free onsen (hot bath) is good.

Reviewed January 04, 2016
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  • Exceptional location
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