Guestroom, Hotel New Tsuruta in Beppu
Hotel New Tsuruta
Lobby, Hotel New Tsuruta in Beppu
Hot spring bath, Hotel New Tsuruta in Beppu
Exterior view, Hotel New Tsuruta in Beppu
Food and beverages, Hotel New Tsuruta in Beppu
Hotel New Tsuruta

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8.4Excellent

2,678 reviews

2,678 reviews

Service 9.1
Location 8.8
Value for money 8.8
Cleanliness 8.1
Facilities 8.1
Room comfort and quality 7.9
See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Kitahama park
80 m
World Sports Bar Small Eye
130 m
Takegawara Onsen
130 m
Natsume Kissa
150 m
Speakeasy
170 m
Popular landmarks
Beppu Tower
350 m
Statue of Kumahachi Aburaya
510 m
Suginoi Palace
3.3 km
Yukemuri Observatory
4.5 km
Jigokumushikobo Kannawa
5.0 km
Closest landmarks
Kitahama Post Office
140 m
Foreign Tourist Information Office
170 m
platform04
350 m
Beppu Tower
350 m
Bamboo Bamboo
370 m
Agoda Preferred

Hotel New Tsuruta

1-14-15 Kitahama, Beppu, Beppu, Japan, 874-0920 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Beppu, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hells of Beppu. Rated with 3 stars, this high-quality property provides guests with access to massage, hot spring bath and spa on-site.

Highlights

550 meters to public transportation

Front desk [24-hour]

Great Breakfast

Great View

Inside city center

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Car park [on-site]

Sauna

Spa

Safety deposit boxes

This property is in high demand!

3 travelers have booked today.

Value for money8.8
Distance to city center0.2 km
Location rating8.8
Nearest airportOita Airport (OIT)
Distance to airport30.8 km

Rooms available at Hotel New Tsuruta

Very good
Room comfort & quality

7.9

Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 6 futons
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Beppu Bay View Casual Japanese Style Room with Shower - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 3 futons
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Room Selected at Check-In with Shared Bathroom
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 4 futons
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Economy Japanese Style Room with Bathtub - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 futons
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Standard Beppu Bay View Japanese Style Room with Bathtub - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 3 futons
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Twin Room with Bathtub - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 semi double beds
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Japanese Modern Floor Japanese Style Room
...
  • Room size: 48 m²/517 ft²
  • Harbor view
  • 3 futons
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Beppu Bay View Large Japanese Style Room - Non-Smoking, Dinner Included
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 6 futons
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Large Japanese Style Room with Shared Bathroom - Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 10 futons
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Economy Japanese-Style Room with Shared Bathroom - Non-Smoking - 3F-4F (28㎡)
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 5 futons
Enter dates to see prices

Frequently asked questions

Does Hotel New Tsuruta offer spa services?

You can benefit from your stay at Hotel New Tsuruta a lot more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.

In which languages can Hotel New Tsuruta's personnel communicate?

Hotel New Tsuruta can converse up to 3 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment cards are supported at Hotel New Tsuruta?

Enjoy the flexibility of easy payment at Hotel New Tsuruta which supports up to 7, with payment card options including American Express, MasterCard, Visa, Cash, and UnionPay.

What do travelers like most about Hotel New Tsuruta?

Verified guests that stayed at Hotel New Tsuruta have given this property a rating of 9.051 for its exceptional service as the major highlight for their stay.

What is the verified guest review consensus about Hotel New Tsuruta's beds?

71.0% of our verified visitor testimonials have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel New Tsuruta down in the review section.

What is the verified guest review consensus about Hotel New Tsuruta's food?

88.0% of our verified guest evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel New Tsuruta down in the review.

What is the typical rating that verified Couples' have given to Hotel New Tsuruta?

Verified couple travelers that have stayed at this property have given Hotel New Tsuruta an average rating of 8.3. You can look up on more in depth customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Hotel New Tsuruta?

Verified families with young children that have stayed at this property have given Hotel New Tsuruta an average rating of 8.3. You can look up more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Hotel New Tsuruta?

Verified families with older children that have stayed at this property have given Hotel New Tsuruta an average rating of 8.4. You can look up more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What famous natural sightseeing spots are in close proximity to Hotel New Tsuruta?

Hotel New Tsuruta is situated within Beppu, which makes it ideally close to natural sights including Oniyama Jigoku.

Can special events be hosted at Hotel New Tsuruta?

Small or private events like graduation parties can also be organized.

What people love about Hotel New Tsuruta

  • 9.6

    Exceptional
    Cleanliness

    "The hotel is old but they did partial renovation and it is clean."

    LEE

    |

    July 5, 2023

  • 9.6

    Exceptional
    Cleanliness

    "The room has an older look, but overall was very clean and spacious and it was one of the cheapest hotels in beppu."

    Luke

    |

    June 12, 2023

  • 10

    Exceptional
    Spaciousness

    "We got the big tatami room (48 sqm) and it is very spacious and beautiful."

    Paweenuch

    |

    September 22, 2023

Property ranking|Compared to 297 Beppu properties
Value for money score
8.8/10
Location score
8.8/10
Room comfort score
7.9/10
Service score
9.1/10
Better than
89
%
of Beppu properties
Better than
88
%
of Beppu properties
Better than
88
%
of Beppu properties
Better than
84
%
of Beppu properties
More about Hotel New Tsuruta

More about Hotel New Tsuruta

Hotel New Tsuruta

Wake up in the heart of Beppu and get the most of your urban escape with a comfortable stay at Hotel New Tsuruta. This ryokan is the perfect spot from which to explore amazing attractions.
Take advantage of a wealth of unrivaled services and amenities at Hotel New Tsuruta. Stay connected throughout your stay with free internet access provided. Your explorations of Beppu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The ryokan is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the ryokan come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hotel New Tsuruta offer a layout option like a balcony or terrace. The ryokan's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel New Tsuruta, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Hotel New Tsuruta. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

With its convenient location, the ryokan offers easy access to all Beppu has to offer. You're sure to want to visit Jigokumushikobo Kannawa located 4.9 km away, among the most sought-after photographs for anyone visiting Beppu. Photograph yourself in front of Beppu Tower located 350 m away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 96% of other accommodations in the city.
Verified reviews score this ryokan higher than 87% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 87% of the city's other options.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

10 mentions

Housekeeping

8 mentions

View

2 mentions

Car Park

1 mention

Languages spoken
  • English
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Breakfast [buffet]
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Non-smoking
  • Refrigerator

Location

1-14-15 Kitahama, Beppu, Beppu, Japan, 874-0920
Excellent
Location

8.8

Airports
  • Oita Airport (OIT)
    30.8 km
  • Yamaguchi Ube Airport (UBJ)
    75.9 km
Public transportation
  • Beppu Train Station
    560 m
Hospital or clinic
  • Murahashi Hospital
    460 m
Convenience store
  • 7 Eleven
    300 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Beppu Tower
    350 m
  • Statue of Kumahachi Aburaya
    510 m
  • Suginoi Palace
    3.3 km
  • Yukemuri Observatory
    4.5 km
  • Jigokumushikobo Kannawa
    5.0 km
  • Kamado Jigoku
    5.2 km
  • Hells of Beppu
    5.2 km
  • Umi Jigoku
    5.5 km
  • Tatsumaki Jigoku
    5.9 km
  • Chinoike Jigoku
    6.0 km
Nearby landmarks
  • Kitahama park
    80 m
  • World Sports Bar Small Eye
    130 m
  • Takegawara Onsen
    130 m
  • Kitahama Post Office
    140 m
  • Natsume Kissa
    150 m
  • Speakeasy
    170 m
  • Hirano Library
    170 m
  • Foreign Tourist Information Office
    170 m
  • Tokiwa Beppu
    180 m
  • Family Mart
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from07:00
  • Check-out until10:00
  • Reception open until22:00
Getting around
  • Distance from city center0.2 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)1500 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 60
  • Room voltage100
  • Year property opened1968
  • Most recent renovation1995

Reviews of Hotel New Tsuruta from real guests

Provided by verified guests of Agoda
8.5
Service9.1
Location8.8
Value for money8.8
Cleanliness8.1
Facilities8.1
Room comfort and quality7.9
High score for Beppu
Rating
9+ Exceptional (566)
8-9 Excellent (202)
7-8 Very Good (201)
6-7 Good (77)
<6 Below Expectation (94)

Show reviews that mention 

Showing 1,140 verified guest comments
12345
10.0
Exceptional
Sheena from Philippines
Couple
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in May 2023

GREAT ONSEN!”

We have a bath tub but we used their public onsen and it was euch an experience. We really love it! Location is good and their staffs are well spoken in english :)

Reviewed May 06, 2023
10.0
Exceptional
Natalia from Japan
Solo traveler
Twin Room with Bathtub - Non-Smoking
Stayed 1 night in April 2023

Exceptional”

Too expensive for week-end but during the week its really good for that price. Onsen was very clean and nice

Reviewed April 21, 2023
10.0
Exceptional
Sugunya from Thailand
Couple
Beppu Bay View Casual Japanese Style Room with Shower - Non-Smoking
Stayed 2 nights in October 2022

Nice hotel”

The staffs are very nice. The room type is like Ryokan. There will be staffs to prepare futon for you in the evening. The location is near bus station and 10 min walk from train station. The breakfast is Japanese style with many choices. I love the onsen that has indoor and outdoor pool.

Reviewed October 31, 2022
9.6
Exceptional
Clavius from Singapore
Family with teens
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in December 2022

Impeccable Service”

Staff were not only fluent in English but they were extremely courteous; they even held the lift door open for us to lug our suitcases in. Room was spacious, albeit old and some cabinets were not smooth to open. However, this was made up so much by the service: cold water was prepared for us, and futons were set on request for sleeping. Room was cozy and well insulated, perhaps because the public onsen is right above our accomodation. Breakfast buffet had lots of variations and was tasty. Staff thanked us for returning the trays, what a pleasant surprise. Thank you for the wonderful stay.

Reviewed December 27, 2022
10.0
Exceptional
Katerina from Germany
Group
Stayed 1 night in March 2020

Awesome traditional hotel with super friendly staff”

We loved our stay at New Tsuruta. Room was spacious, clean, well equipped and stylish. Free onsen and included great buffet breakfast were our highlights. Not far from train station and big supermarket very close by. Staff was incredibly friendly, trying to help us for probably an hour calling airlines. We had a great stay, would definitely recommend this hotel and would love to come back!

Reviewed March 28, 2020
12345
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