Hotel Nikko Osaka
Hotel Nikko Osaka
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10.0
Exceptional

"Clean and staff were friendly."

Wei C.

|

February 2, 2018

 Hotel Nikko Osaka
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Lobby Hotel Nikko Osaka
Lobby
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Interior view Hotel Nikko Osaka
Interior view
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Lobby Hotel Nikko Osaka
Lobby
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Exceptional
Location
9.4
See all 6 photos Hotel Nikko Osaka
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What guests are saying:
Second time to stay in this hotel, I like their good service and room service
cheung from Hong Kong
Business traveler
Staff offers amazing customer service, from reception, concierge to housekeeping. The room is modern, well appointed and clean. The location is also close to everything.
Imelda from Australia
Couple
Staff are helpful and very nice. Location is good.
Oi from Hong Kong
Business traveler
Hotel is right above Shinsaibashi train station. Nearby the well known dotonbori. Good service. Clean room. Spacious room with bath tub. Excellent breakfast buffett selection.
DIANA from Indonesia
Couple
Good location (easy shopping), staff are helpful and nice, will choice again.
SAU
Couple
The premium room is beyond spacious especially in Japan! And the Western Style Buffet breakfast is unbeatable! Will definitely stay here next time when we visit Osaka!
Nancy from Hong Kong
Family with young children
Hotel is just above the subway station, very convenient
Pearlyn from Singapore
Couple
I chose this hotel because of location, location, location. Just on top of Shinsaibashi subway station. It was a pleasant surprise to have two options for breakfast - Japanese and western style.
ENG from Malaysia
Business traveler
We love this place so much as it is just above the subway station and nearby the shopping street with good food , convenient stores surrounding . We shall come back again for next trip
Ie from Singapore
Family with young children

Hotel Nikko Osaka

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 4076 reviewsSee what guests said
8.7
/
10
Excellent service
8.9
Recommended by 95% of guests
Value for money8.1
Distance to city center0.0 Km
Location rating9.4
Nearest airportOsaka International Airport (ITM)
Distance to airport14.0 km
  • 110 meters to public transportation

  • Airport transfer

  • Located in heart of Osaka

  • Free Wi-Fi in all rooms!

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 34 times since yesterday | 36 travelers are looking at this property right now
Nikko Executive Suite for 3 People - Non-Smoking
Nikko Executive Suite for 3 People - Non-Smoking
...
  • Room size: 75 m²/807 ft²
  • City view
  • 2 semi double beds and 1 so...
Enter dates to see prices
Nikko Junior Suite - Non-Smoking, Special Offer
Nikko Junior Suite - Non-Smoking, Special Offer
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 king beds
Enter dates to see prices
Nikko Junior Suite for 3 People - Non-Smoking
Nikko Junior Suite for 3 People - Non-Smoking
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Nikko Premium Twin - Non-Smoking
Nikko Premium Twin - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Nikko Junior Suite - Non-Smoking
Nikko Junior Suite - Non-Smoking
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Nikko Executive Suite - Non-Smoking
Nikko Executive Suite - Non-Smoking
...
  • Room size: 75 m²/807 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Nikko Premium Twin with Stacking Bed - Non-Smoking
Nikko Premium Twin with Stacking Bed - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 single bed and 2 double b...
Enter dates to see prices
Nikko Premium Double with stacking Bed - Non-Smoking
Nikko Premium Double with stacking Bed - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 single bed and 1 king bed
Enter dates to see prices
Nikko Executive Suite - Non-Smoking, Special Offer
Nikko Executive Suite - Non-Smoking, Special Offer
...
  • Room size: 75 m²/807 ft²
  • City view
  • 2 king beds
Enter dates to see prices
Nikko Premium Double - Non-Smoking
Nikko Premium Double - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 super king bed or 1 king ...
Enter dates to see prices
Have a question for Hotel Nikko Osaka?

What people love about the property

  • 10.0
    Exceptional

    "Love the room very comfy and amenities."

    Rosalyn

    |

    December 24, 2017

  • 10.0
    Exceptional

    "Amazing location and wonderful staff"

    Enrica

    |

    February 14, 2017

  • 9.2
    Exceptional

    "Location is very convenient and the staff are very friendly."

    Yu-Ching

    |

    June 19, 2016

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More about Hotel Nikko Osaka

More about Hotel Nikko Osaka

8.0
Very good

"Good service and the staff are nice"

kiko

|

May 3, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Sushi Semba
10 m Japanese, Sushi
Japanese Restaurant Benkay, Hotel Nikko Osaka
10 m Japanese, Sushi
Japanese dining Koiki
70 m Japanese
American cuisine
American cuisine
Critters Burger
100 m American
Elk Osaka
150 m American, Cafe
Moonshine Karaoke Bar
450 m American, Bar, Fusion
Cafe
Cafe
Cafe Restaurant Serena
10 m Cafe
W cafe
100 m Cafe
Hokuhoku
120 m Cafe, Soups

What they offer

8.4
Excellent

"Very clean rooms, helpfull staff, and good location."

Adel

|

March 18, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4076)Booking.com Reviews (1423)
8.7
/
10
Cleanliness8.9
Facilities8.5
Location9.4
Room comfort and quality8.5
Service8.9
Value for money8.1
Provided by verified guests of Agoda
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All guests (4076)
All room types
Showing 2426 verified guest comments
12345
10.0
Exceptional
Chelendya from Indonesia
Family with teens
Superior Twin Non-Smoking
Stayed 5 nights in November 2018
Definitely will stay here again!”
Great location and very convenient. The hotel is just minutes away from the main shopping area of Shinsaibashi and famous food street Dotonburi. The metro station is also easily accessible from the hotel. The hotel is clean, facilities are great and the staff is very accomodating. I will definitely stay here again if I’m back in Osaka.
Reviewed December 07, 2018
Dear. Chelendya-san, Thank you very much for your previous stay with us and it is our pleasure to read your great review on AGODA. As you mentioned, our location is superb to enjoy local food and shopping area for tourists. Also, we are very pleased to hear that all your needs were met during you stay and we look forward to having a change to welcoming you back next time. Sincerely yours, Hotel Nikko Osaka
Responded December 09, 2018
Hotel Nikko Osaka
10.0
Exceptional
Babiejay from Philippines
Group
Standard Twin Non-Smoking
Stayed 3 nights in November 2018
Excellent!!!”
the staff reception was very helpful with our needs, even helping us find the cheapest/convenient transportation. my friend lost one of the diamonds from her eternity ring, although we know it’s a bit hard to be able to find it we still notified them ... and voila! when we came back in the evening, they showed us a small ziplock with the .2 size diamond! applause for the staff! very thankful🙏
Reviewed December 02, 2018
Dear Babiejay-san, Thank you for taking time to share your feedback. We are very pleased to read your positive comments regarding to your stay. Thank you again and look forward to welcoming you back. Hotel Nikko Osaka
Responded December 03, 2018
Hotel Nikko Osaka
8.4
Excellent
Karen
Solo traveler
Standard Single Non-Smoking
Stayed 5 nights in December 2018
Excellent location”
It’s juz above the Shinsaibashi station with many restaurants around that building. The room is quite spacious and the bed is comfortable. Since I told the staff the ventilation is not so good, the staff was very helpful as they gave me a dyson fan. The cons is the light looks slightly dim in the room, but it’s ok for bathroom. Should install more light in the room.
Reviewed December 10, 2018
10.0
Exceptional
xin
Couple
Superior Twin Non-Smoking
Stayed 3 nights in December 2018
very good hotel and location”
facilities are new and clean. location is great, 5 minutes walk to the famous 心斋桥 shopping area, subway station is just down bellow. Forgot my laptop and headset in the safe locker after checking out. Hotel staff very carefully wrapped my items and confirmed very carefully when I returned for them.
Reviewed December 09, 2018
4.8
joshua from Singapore
Couple
Standard Triple Non-Smoking
Stayed 4 nights in December 2018
Misleading ”
Hotel shows it has option for Heater or Cooling in room. However, note that only the Nikko Premium room have such facilities. All other rooms you see are only Heater function during cooler months. It’s very hot in the room and the option given is to switch off the heater. Note that the windows are all Sealed and there will be no ventilation. Hotel Nikko could well highlight this in their website when you are booking a stay there. Please note that it affects 80% of their rooms.
Reviewed December 05, 2018
Dear joshua-san, Thank you for taking the time to share your feedback on AGODA. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Nikko Osaka
Responded December 09, 2018
Hotel Nikko Osaka
9.6
Exceptional
Maria from Indonesia
Couple
Standard Twin Non-Smoking
Stayed 1 night in October 2018
Great location & service”
Nikko Osaka is a very clean hotel, with great location and excellent service. It is just a short walk away from a subway station and Osaka's main tourist area is also nearby. The hotel is in the heart of the shopping/commercial district; Daimaru is right across the hotel (also reachable by underground walkway connected to the hotel). There are numerous good food options close to the hotel. The rooms are quite spacious and clean. Although we were initially given the wrong room (with 3 beds instead of 2), they corrected the mistake and supposedly upgraded us quite quickly. Help with luggage was available and service wad friendly.
Reviewed November 14, 2018
Dear Maria-san, Thank you for the great review of our hotel! Firstly, we apologize for our mistake to assigning wrong type room. We are pleased to read your positive comments regarding to your stay. We hope to see you again very soon. Hotel Nikko Osaka
Responded November 16, 2018
Hotel Nikko Osaka
8.0
Excellent
Serene from Singapore
Couple
Standard Small Double Non-Smoking
Stayed 1 night in October 2018
Convenient stay”
The hotel was pretty small but it was conveniently located near the station and the shopping district. Good and easy when you are shopping with all that barang barang ! Not the best option but satisfactory.
Reviewed November 07, 2018
Dear Serene san, Thank you for your recent comment on Agoda. As you mentioned our location is also great with the station close by and Shinsaibashi shopping area. We have bigger room such as Nikko premium room. Please feel free to contact next time. Thank you again for your great review and we look forward to welcoming you again at Hotel Nikko Osaka. Sincerely, Room Reservation Department
Responded November 07, 2018
Hotel Nikko Osaka
10.0
Exceptional
Rosemary from United States
Solo traveler
Standard Single Non-Smoking
Stayed 2 nights in October 2018
Exceptional”
Excellent location. Bar lounge and restaurant female friendly. Drinks were reasonable. Breakfast buffet had a variety of meats, fruits, breads and pastries and cook-to-order omelettes and eggs as well as a coffee, expressos, juices and traditional Japanese breakfast choices.
Reviewed October 13, 2018
Dear Rosemary-san, Thank you for your recent comment on Agoda.com. We are very pleased to read your positive comments regarding to your stay. We are also pleased to read your positive comments regarding to your stay and breakfast restaurant. Thank you again and look forward to welcoming you back. Sincerely yours, Hotel Nikko Osaka
Responded October 14, 2018
Hotel Nikko Osaka
10.0
Exceptional
Mandeep from Netherlands
Solo traveler
Standard Single Non-Smoking
Stayed 6 nights in September 2018
Great stay”
The staff were so polite and friendly and went out of their way to assist me with anything and everything. I would highly recommend this hotel. The location is central and within walking distance to everywhere in Osaka. This is the best hotel I’ve stayed at in such a long time. I will stay here next time I’m in Osaka.
Reviewed September 22, 2018
Dear Mandeep san Firstly, thank you very much for selecting our hotel and your feedback about your recent stay. We deeply glad that you like our Hotel location. Indeed, it is very outstanding and a large number of foreigners have lots of enjoyable time for shopping and restaurants near hotel. We are also happy to read your compliment, especially with the service provided by our staff. We will continue to do our best to provide better service. Again, thank you for your review and we are looking forward to your return in future. Best Regards Hotel Nikko Osaka
Responded September 22, 2018
Hotel Nikko Osaka
10.0
Exceptional
Joseph from United States
Couple
Superior Semi Double - Non-Smoking
Stayed 3 nights in November 2018
Amazing Location, Lovely Hotel”
A classic nice hotel, Hotel Nikko is in a great location; the rooms have had a modern makeover, though be advised they will seem quite small and snug to western travelers. This is not uncommon in Japan; embrace the differences and get cozy. Bed was very comfy and bathroom was large enough for two western travelers (though admittedly used to small Japanese hotels.) It's on top of the metro station, so easy to get to, and well positioned in shinsaibashi; more action and things to do than being around Namba, but a short train ride or walk if you want to explore. Great bars and restaurants around there, and the main shopping road is right out front, that will take you down to Dontonbori. The price may not feel like the equivalent to other luxury hotels you might have stayed in earlier, but everything is nice and to the standard you expect.
Reviewed November 26, 2018
Dear Joseph-san, Thank you for the great review of our hotel! We are very pleased to read your positive comments regarding to your stay. Also our location is certainly superb just across from the major shopping areas in Osaka as you mentioned. Thank you again and look forward to welcoming you back. Hotel Nikko Osaka
Responded November 29, 2018
Hotel Nikko Osaka
5.6
Anson from Malaysia
Family with young children
Standard Triple Non-Smoking
Stayed 1 night in December 2018
The A/C in the preview of the room is misleading ”
I’m staying with my young ones and the A/C at night is not working and heater is on. And I would need to request for a DYSON fan.
Reviewed December 11, 2018
10.0
Exceptional
Binghan
Couple
Superior Double Non-Smoking
Stayed 1 night in December 2018
Exceptional”
good location, well service
Reviewed December 10, 2018
10.0
Exceptional
Laremy from Singapore
Couple
Standard Double Non-Smoking
Stayed 3 nights in December 2018
Exceptional”
Excellent service, caring and friendly staff.
Reviewed December 14, 2018
10.0
Exceptional
Jeffrey from Philippines
Group
Standard Double Non-Smoking
Stayed 2 nights in July 2018
Upgraded to a very spacious Jr Suite”
We were very happy with their room and service. We got upgraded into their junior suite at the uppermost levels which they call Premium rooms/levels. Excellent location especially if you are wanting to shop for high end brands. Very highly recommended. We were able to check the lower rooms and they do not compare to the premium ones. Also we had their traditional Japanese breakfast buffet and the pork broth soup was excellent. Thank you for a wonderful stay.
Reviewed August 18, 2018
Dear Jeffrey-san, Thank you for your recent comment on Agoda. We are also pleased you enjoyed your stay in our newly renovated rooms. Thank you again and look forward to welcoming you back. Hotel Nikko Osaka
Responded August 18, 2018
Hotel Nikko Osaka
8.8
Excellent
Pedro from Macau
Family with young children
Standard Small Double Non-Smoking
Stayed 3 nights in August 2018
Great location”
I can't say the staff went the extra mile concerning our traveling with a small child but the room was good and well equipped (but small). The location is very good if you want to stay in the thick of things. Overall a good stay.
Reviewed August 17, 2018
Dear Pedro-san, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Nikko Osaka
Responded August 18, 2018
Hotel Nikko Osaka
10.0
Exceptional
Hana from South Korea
Couple
Superior Semi Double Room - Smoking
Stayed 2 nights in July 2018
Great Location with very friendly staff and clean rooms”
Nothing more can be said about the location. The hotels is connected to Shisaibashi subway so it's easy to get around. there's convenient store right behind the hotel so loved making daily visits there for some late-night instant ramen. :) The rooms were clean however were very small... but with big beds so it was alright. Staff were very friendly and polite. I'd definatlely visit here if I ever decide to come back to Osaka. Thanks for everything, Hotel Nikko Osaka.
Reviewed August 02, 2018
Dear Hana san First of all, we would like to say thank you for choosing our hotel as part of your stay and sharing your review recently on Agoda. We are very pleased to read your comment that you satisfied our location and staff. Indeed, our location is certainly superb just across from the major shopping areas in Osaka and many tourists are able to experience Osaka local culture as well as enjoy shopping even at convenience store around Hotel. We are deeply happy and appreciate for your sentence which expresses your feeling that you visit us again in future if you ever come back to Osaka. Once again, thank you very much for your comment and look forward to welcoming you back. Best Regards Hotel Nikko Osaka
Responded August 02, 2018
Hotel Nikko Osaka
8.0
Excellent
LIN from Singapore
Family with teens
Standard Twin Non-Smoking
Stayed 5 nights in June 2018
Wonderful Location. Less than wonderful cleanliness”
The hotel and the rooms looked really beautiful except that there was a thick layer of dust behind the headrest of the sofa which was really bad because we had to convert the sofa to a bed. Service and location is however superb here.
Reviewed July 28, 2018
Dear Sirs, Thank you for your recent comment on Agoda. As you mentioned our location is also great with the station close by and Shinsaibashi shopping area. Feedback like this make us learn from it and improve ourselves more. Please feel free to contact us next time in you have any inquiry. Thank you again and look forward to welcoming you back. Sincerely, Room Reservation Department
Responded July 28, 2018
Hotel Nikko Osaka
8.0
Excellent
Leah from United States
Couple
Superior Semi Double - Non-Smoking
Stayed 3 nights in November 2018
Accomadations makes the vacation”
The air condition in my room was not working well.. we were transferred to a larger room at no extra charge Thank you Nikko hotel.. and that is why I keep coming back.
Reviewed December 01, 2018
Dear Leah-san, Thank you for taking the time to share your feedback. Firstly, we apologize our inconvenience about air condition, and making room change this time. Nevertheless, we are very happy to hearing warm words from you. We look forward to welcoming you again soon. Sincerely yours, Hotel Nikko Osaka
Responded December 02, 2018
Hotel Nikko Osaka
10.0
Exceptional
henry from United States
Couple
Standard Twin Non Smoking
Stayed 1 night in November 2018
Exceptional”
This is my must stay hotel if I have plan to shop in osaka
Reviewed November 27, 2018
Dear henry-san, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Hotel Nikko Osaka
Responded November 29, 2018
Hotel Nikko Osaka
9.6
Exceptional
Teresa from Australia
Solo traveler
Superior Twin - Smoking
Stayed 1 night in November 2018
Exceptional”
Excellent service
Reviewed November 18, 2018
Dear Teresa san, We are very thankful to you for your great review and we are very pleased to read your comment about our service. Moreover, all of your words encourage and motivate us more hospitality and better service. We will do our best to meet everyone’s expectations too. Once again, thank you very much for your review and we look forward to welcoming you back. Best Regards Hotel Nikko Osaka
Responded November 18, 2018
Hotel Nikko Osaka
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  • Exceptional location
  • Shinsaibashi-suji Shopping Street
  • Shinsaibashi Subway Station is within 0.11 km