Hotel Nikko San Francisco

Hotel Nikko San Francisco

222 Mason Street, San Francisco Downtown, San Francisco (CA), United States, 94102
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Petite Queen - Bed Hotel Nikko San Francisco
Petite Queen - Bed
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    Lobby Hotel Nikko San Francisco
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    Ballroom Hotel Nikko San Francisco
    Deluxe Double Room with Two Double Beds Hotel Nikko San Francisco
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     Hotel Nikko San Francisco

    Hotel Nikko San Francisco Reviews

    8.6
    Excellent
    /10
    (1154 reviews)See what guests said
    10.0
    Exceptional

    "The staff was wonderful."

    Tomas

    -

    December 28, 2018

    9.0
    Exceptional cleanliness
    Recommended by 91% of guests

    Things you’ll love about Hotel Nikko San Francisco

    Things you'll love

    • 220 meters to public transportation

    • Located in heart of San Francisco (CA)

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 47 times since yesterday | 16 travelers are looking at this property right now

    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Interior of Uni Qlo120 m
  • Sam's Cable Car Lounge130 m
  • Martin Lawrence Galleries130 m
  • Downtown130 m
  • Christopher Clark Fine Art130 m
  • Shop and the City Tour130 m
  • Gold Dust Lounge140 m
  • American Conservatory Theater140 m
  • Curran Theater140 m
  • DSW150 m
  • Value for money7.9
    Distance to city center1.3 Miles
    Location rating9.3
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport18.9 km

    Rooms available at Hotel Nikko San Francisco

    8.3
    Excellent
    Room comfort & quality
    Imperial Club Room
    Imperial Club Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Room with Two Double Beds
    Deluxe Double Room with Two Double Beds
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 double beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 60 m²/646 ft²
    Enter dates to see prices
    Petite Queen
    Petite Queen
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room, 2 Queens, Non-Smoking
    Deluxe Room, 2 Queens, Non-Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Double
    Double
    ...
    • Non-smoking
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    Queen/Queen - De Luxe
    Queen/Queen - De Luxe
    ...
      Enter dates to see prices
      Imperial - Double (Family Plan)
      Imperial - Double (Family Plan)
      ...
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        Junior Suite - Single Use
        Junior Suite - Single Use
        ...
          Enter dates to see prices

          What people love about Hotel Nikko San Francisco

          • 9.2
            Exceptional

            "Nice hotel."

            Richard

            |

            September 7, 2018

          • 9.2
            Exceptional

            "Beautiful hotel and clean rooms."

            Lori

            |

            August 13, 2018

          • 7.6
            Very good

            "The hote location is good and hotel is clean."

            Su M.

            |

            July 31, 2018

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          More about Hotel Nikko San Francisco

          More about Hotel Nikko San Francisco

          10.0
          Exceptional

          "Love this Hotel."

          Bia

          |

          October 16, 2018

          An overview

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          What they offer

          8.8
          Excellent

          "Great location and overall nice hotel!"

          Evanne

          |

          October 24, 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          American cuisine
          American cuisine
          Sunflower Cafe
          20 m American, Cafe
          Bartlett Hall
          30 m American, Bar, Brew Pub
          Johnny Foley's
          50 m American, Bar, Gluten Free
          Asian cuisine
          Asian cuisine
          Ramen House
          60 m Asian, Japanese
          Tian Sing
          70 m Asian, Chinese
          Dojima-Ann
          80 m Asian, Japanese, Sushi
          Cafe
          Cafe
          Cafe La Taza
          230 m Cafe
          Gallery Cafe Live
          280 m Cafe, Contemporary
          Joy's Place
          310 m Cafe

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Reviews of Hotel Nikko San Francisco from real guests

          Agoda Reviews (1154)Booking.com Reviews (3096)
          8.6
          /
          10
          Cleanliness9.0
          Facilities8.4
          Location9.3
          Room comfort and quality8.3
          Service8.7
          Value for money7.9
          Provided by verified guests of Agoda
          All languages
          All guests (1154)
          All room types

          Show reviews that mention 

          Showing 617 verified guest comments
          12345
          9.2
          Exceptional
          Shun from Hong Kong
          Group
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 3 nights in January 2019

          Superb location, great friendly staff, big nice room”

          Pros: convenient to downtown within mins of walking distance. Nice hotel with big room, friendly staff, good size gym. Many restaurants nearby. Cons: Gym room weight train machine not the latest type but doable.

          Reviewed January 21, 2019
          6.4
          Good
          Sally-Mae from Philippines
          Family with young children
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 2 nights in February 2019

          Good hotel but poor service”

          My grandson accidentally locked the toilet door. Requested for it to be unlocked, they came only one and a half hours later after my daughter called up again. Apparently no one informed the maintenance staff. My grandson called to request for toothbrush, it never came. My daughter requested for additional toweld through sms (since request through calls seem to be ignored); they replied that towels would be there in 10 minutes but again, no towels were brought. She message again after one and a half hours to request for towels. For an expensive hotel stay, this type of service is unacceptable

          Reviewed February 12, 2019
          10.0
          Exceptional
          John
          Business traveler
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 4 nights in November 2018

          My new favorite hotel in San Francisco ”

          I have stayed in San Francisco many times and this is the first time I stayed at the Hotel Nikko. I canceled my reservations at the Marriott Marquis because they were on strike and I found this gym and booked there. I don’t know where to begin to say how much and why I like this hotel: it was extremely clean, extremely well designed, and the customer service was amazing. My room was A+. The location is the best and I give this hotel my highest recommendation .

          Reviewed November 28, 2018
          6.0
          Evonne from Singapore
          Family with young children
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 4 nights in December 2018

          Above average”

          Other than the bell service staff, the other staff we have encountered arent too warm in their services. Being tired and hungry after arriving from Vegas, we asked the conceige for some directions but was just brushed off with a slip of paper with an address.

          Reviewed December 13, 2018
          8.0
          Excellent
          Dimity from Australia
          Family with teens
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 2 nights in April 2018

          Nice hotel in a central area”

          We had a comfortable stay at the Nikko. It was a pleasant 20 minute walk to the Farmer's Building, and from there we ended up walking all of San Francisco! We found a gem of a restaurant (Tratto) within a block from the hotel which was amazing - great Italian food and lovely cocktails. We were really disappointed that the hotel tried charging us $30 for an early check in, especially given the price you pay for the hotel and also the additional $25 US we had to pay to use the swimming pool and gym facilities. It felt like they were trying to get money out of us any way they could.

          Reviewed May 02, 2018
          9.6
          Exceptional
          James from Singapore
          Family with young children
          Deluxe King Room
          Stayed 1 night in March 2018

          An oasis in a busy city!”

          We stayed here on 2 legs on our most recent vacation (3rd to 8th March; 13th to 19th March). Before even the beginning of the stay, I wrote the hotel to ask for an early check-in and an extra bed as we were traveling with a 4-year-old across the pacific on a 14-hour flight. Not only was the answer helpful and affirmative, we felt so welcome and happy that we altered the plans for our second leg to ensure that we stayed with Nikko throughout our time in San Francisco. The people in this property were unilaterally Friendly (capital F!) and welcoming. The doormen / greeters / porters were happily entertaining my daughter on occasion where we were waiting for our ride. The concierge was friendly and helpful - they even have a text method for obtaining help or service. All the front desk staff were efficient and helpful - an important point when we checked in after such long flights / late arrivals. An impeccable experience - whether you're traveling for business or pleasure.

          Reviewed March 15, 2018
          3.2
          Michelle from United Arab Emirates
          Solo traveler
          Petite Queen
          Stayed 3 nights in October 2018

          Very disappointed ”

          WiFi was not really included nor was the gym or spa. The room was noisy, loud banging from 3-5 am from pipes or hot water. Nobody to help me with luggage on arrival. The location is quite dangerous. It’s the dodgy part of town.

          Reviewed November 02, 2018
          10.0
          Exceptional
          Alicja from United Kingdom
          Couple
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 7 nights in October 2018

          Brilliant staff, amazing location and great facilities ”

          As soon as we stepped on the hotel ground everyone was beyond friendly, very helpful and welcoming. Nothing was ever an issue for anyone. Hotel is located very close to union square and within walking distance to other main attraction. If you don't like to walk though there are plenty of taxi outside of hotel or bus stops if you prefer cheaper transport. If you are planning a trip to San Francisco this is a hotel for you. We will definitely return.

          Reviewed October 16, 2018
          8.4
          Excellent
          Ryan from United States
          Solo traveler
          Petite Queen
          Stayed 2 nights in October 2018

          Extra pay for pool. ”

          Overall a good stay, have to pay extra to use the pool though. Do not use Agoda for booking. With the exception of one, All their phone options tell you to use the internet and hang up on you. The one that doesn’t disconnect put me on hold for 55 minutes before I hung up.

          Reviewed October 10, 2018
          10.0
          Exceptional
          Alessandro from Israel
          Couple
          Petite Queen
          Stayed 3 nights in September 2018

          Excellent Japan style stay in San Francisco”

          If you are visiting San Francisco, don't miss the Nikko! This Japan style hotel is very nice, clean, and furnished with a gym and a pool; on top of that, its location is terrific, steps from Union Square, and BART Station in Powell (to/from the airport). We got the deluxe room on a high floor: a quiet room with an amazing view of the city.

          Reviewed October 03, 2018
          9.2
          Exceptional
          Gloria from Singapore
          Solo traveler
          Petite Queen
          Stayed 1 night in September 2018

          Comfortable clean stay”

          Hotel Nikko looks fantastic after the renovations. It's nice clean comfortable. My only gripe is that they make you pay for everything. Bottle of water - $7. Usage of the pool and gym is $5 if I'm not wrong. And the list goes on...

          Reviewed October 01, 2018
          6.0
          Ka from Hong Kong
          Couple
          Petite Queen
          Stayed 3 nights in September 2018

          Above average”

          the guys at the bell desk is really nice. but the others are just so so. can’t feel the hospitality that a 4 star hotel should have. location is convenient. but there are many homeless people nearby and the street are full of urine smell. i will not come back again

          Reviewed September 22, 2018
          7.6
          Very good
          Chan from United Kingdom
          Couple
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 3 nights in September 2018

          Clean but small room, extra charge needed for gym”

          The room is clean but it is rather small when compared to other hotels in downtown SF. Location is excellent and accessible. Porter staff is extremely friendly and helpful. Design of floorpan for deluxe suite where we stayed is a bit weird - it is not in rectangular shape but is in a S shape which is not so convenient and makes the room less roomy.

          Reviewed September 13, 2018
          9.2
          Exceptional
          Henri from Australia
          Family with teens
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 4 nights in July 2018

          Lovely Hotel”

          Enjoyed our stay at Nikko, however, we found the room we stayed was rather small for 4 people. Not much interaction with staff apart from check in and out.

          Reviewed January 14, 2019
          9.6
          Exceptional
          viriya from Thailand
          Solo traveler
          Deluxe Double Room with Two Double Beds
          Stayed 2 nights in December 2018

          Great location great bed”

          I had a quality sleep with supream bed. Close to Bart powell station.

          Reviewed December 29, 2018
          9.2
          Exceptional
          Ann from Singapore
          Couple
          Petite Queen
          Stayed 5 nights in November 2017

          A convenient hotel in the city”

          Pros - helpful and friendly staff, has a cute doggy mascot, good location, wifi in room, great gym facilities plus an indoor pool and neat and tidy room with turn down provided. Cons - small double bed and usage of fitness facilities are chargeable for a small fee.

          Reviewed December 04, 2017
          8.8
          Excellent
          Keilee from Hong Kong
          Business traveler
          Deluxe King Room
          Stayed 2 nights in September 2017

          Excellent”

          Great location, huge bathroom, very clean and tidy hotel. Reasonable price for room service and good food. The coffeee machine is stored inside a cupboard. Customers need to take it out and plug it in each time. There is no kettle provided however they deliver hotwater on request

          Reviewed October 04, 2017
          8.0
          Excellent
          Kusumah from Indonesia
          Couple
          Deluxe King Room
          Stayed 1 night in September 2017

          Great hotel in downtow sf”

          Definitely recommended hotel to stay in downtown sf. Decent space of the room, clean and the location is just spot on. Expensive in work days though but every hotels in sf are expensive in work days i think.

          Reviewed September 23, 2017
          8.0
          Excellent
          Charlotte from United States
          Couple
          Deluxe King Room
          Stayed 2 nights in May 2017

          Didn't quite live up to my expectations”

          I chose Nikko because of the location and also because I read that they recently renovated. The pictures of the upgraded guestrooms look very nice (I liked the soft cool blue gray color scheme). However, when I arrived at the hotel, I found the lobby and reception areas to be plain and lackluster; it appears that their renovations did not include the common areas. The elevator that we rode up to our room smelled of piss and it was gross! Our room was nice, as in the photos but I noticed that the bathroom had only been partially refurbished; the bath tub and shower looks old, the floor and wall tiles had a pretty dated look. Shower was a handheld type which I prefer but the holder was placed so high up that I had to stretch on tippy toes to get to (ok, so I am your average asian female) and the water pressure is pretty weak. The insulation is not great because I was awoken a few times at night by sounds from a truck reversing, and this happened both nights of our stay.

          Reviewed May 15, 2017
          8.4
          Excellent
          Shashank from Singapore
          Solo traveler
          Deluxe King Room
          Stayed 2 nights in October 2016

          Practical city hotel ”

          Great location. Everything is walkable. Rooms are small (like in tokyo) but the service is helpful and practical. Lots of shopping around. Being in the city means all the way to ferry building is actually walkable in half an hour or so.

          Reviewed October 23, 2016
          12345
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          Hotel Nikko San Francisco
          |Excellent 8.6
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          • Exceptional location
          • Union Square
          • Powell Street Subway Station is within 0.22 km