Hotel Nikko San Francisco
Petite Queen - Bed Hotel Nikko San Francisco
Lobby Hotel Nikko San Francisco
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8.6
Excellent
/10
(1404 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Better than 99% of properties in San Francisco (CA)
Exceptional location - Inside city center
Popular neighborhood
  • Interior of Uni Qlo120 m
  • Sam's Cable Car Lounge130 m
  • Martin Lawrence Galleries130 m
  • Downtown130 m
  • Christopher Clark Fine Art130 m
  • Shop and the City Tour130 m
  • American Conservatory Theater140 m
  • Curran Theater140 m
  • DSW150 m
  • Biscuits & Blues150 m
  • Free Wi-Fi

    Hotel Nikko San Francisco

    222 Mason Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
    "This place is wonderful, as long as you are okay with small rooms (they're a Japanese chain in the US)."
    Benjamin - February 28, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • 210 meters to public transportation

    • Located in heart of San Francisco (CA)

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    This property is in high demand!

    Booked 15 times since yesterday

    Value for money7.9
    Distance to city center1.3 Miles
    Location rating9.3
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport18.9 km

    Rooms available at Hotel Nikko San Francisco

    8.3
    Excellent
    Room comfort & quality
    Imperial Club Room
    Imperial Club Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Room with Two Double Beds
    Deluxe Double Room with Two Double Beds
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 60 m²/646 ft²
    • 1 king bed
    Enter dates to see prices
    Petite Queen
    Petite Queen
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room, 2 Queens, Non-Smoking
    Deluxe Room, 2 Queens, Non-Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Non-smoking
    • Shower and bathtub
    Enter dates to see prices
    Room Deluxe King Bed
    Room Deluxe King Bed
    ...
      Enter dates to see prices
      Double Standard
      Double Standard
      ...
        Enter dates to see prices
        Double Deluxe
        Double Deluxe
        ...
          Enter dates to see prices

          What people love about Hotel Nikko San Francisco

          • 7.6
            Very good
            Location

            "The hote location is good and hotel is clean."

            Su M.

            |

            July 31, 2018

          • 9.2
            Exceptional
            Location

            "Nice location."

            Richard

            |

            September 7, 2018

          • 9.2
            Exceptional

            "Hotel Nikko looks fantastic after the renovations."

            Gloria

            |

            October 1, 2018

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          More about Hotel Nikko San Francisco

          More about Hotel Nikko San Francisco

          8.8
          Excellent

          "Great location and overall nice hotel!"

          Evanne

          |

          October 24, 2018

          An overview

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          What they offer

          10.0
          Exceptional

          "Best Hotel in SF so far!"

          Donny

          |

          October 28, 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          American cuisine
          American cuisine
          Sunflower Cafe
          20 m American, Cafe
          Bartlett Hall
          30 m American, Bar, Brew Pub
          Johnny Foley's
          50 m American, Bar, Gluten Free
          Asian cuisine
          Asian cuisine
          Ramen House
          60 m Asian, Japanese
          Tian Sing
          70 m Asian, Chinese
          Dojima-Ann
          80 m Asian, Japanese, Sushi
          Cafe
          Cafe
          Cafe La Taza
          230 m Cafe
          Gallery Cafe Live
          280 m Cafe, Contemporary
          Joy's Place
          310 m Cafe

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Reviews of Hotel Nikko San Francisco from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (1404)Booking.com Reviews (3343)
          8.6
          /
          10
          Cleanliness9.1
          Facilities8.4
          Location9.3
          Room comfort and quality8.3
          Service8.7
          Value for money7.9
          All languages
          All guests (1404)
          All room types

          Show reviews that mention 

          Showing 697 verified guest comments
          12345
          9.2
          Exceptional
          Yelly from Singapore
          Family with young children
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 5 nights in June 2019

          Thoroughly enjoyed our stay ”

          Cozily decorated room with little touches e.g bedside usb charger points which was really useful for us. Had comfortable sleep every night, with minimal interruptions except the occasional police patrol car siren. Onsite parking was costly though.

          Reviewed July 14, 2019
          10.0
          Exceptional
          Barbara from Canada
          Family with teens
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 4 nights in June 2019

          All-around Great Stay”

          Very clean. Spacious rooms, which are tastefully decorated and well furnished. Good restaurant. Convenient location if you are traveling with a family with Walgreens (which we would use for drinks, quick sandwiches, snacks, etc.) and CVS only two blocks in different directions. A Starbucks in the building was also VERY convenient and appreciated for morning coffee and/or breakfast sandwiches. Staff at every touchpoint (bellhop, concierge, front desk, room service, housekeeping) were friendly, professional and efficient - same comments for B&W Car Rental & UPS, which are also located in the building. UPS received a package for me for a small fee ($6). The hotel is only a couple of blocks from a cable car starting point, which is a fun and convenient way to get to Pier 39 . I would recommend Hotel Nikko without hesitation.

          Reviewed July 02, 2019
          10.0
          Exceptional
          Michael from Philippines
          Family with teens
          Deluxe King Room
          Stayed 4 nights in July 2019

          Exceptional”

          Location is great. Rooms are big and clean. Staff is accommodating. Very satisfied. Very near to all shopping places in unionsquare.

          Reviewed July 22, 2019
          10.0
          Exceptional
          Deanna from United States
          Solo traveler
          Petite Queen
          Stayed 1 night in July 2019

          Wonderful San Fran Experience”

          I stayed at Hotel Nikko recently for three nights. I’ve stayed in San Francisco to visit our daughter many times, typically at the Westin St Francis. For this stay, I decided to try Hotel Nikko and am so glad I did! The room I had was beautifully appointed, the staff, from the front desk to the doorman and housekeeping were incredibly helpful, fun and thoughtful. I stopped by the front desk to let them know that they had made this stay one of the best San Francisco experiences I’ve ever had in the city. The hotel is modern, the elevators swift, the staff delightful and helpful without being intrusive, the rooms so quiet and comfortable, the location so convenient to everything downtown - just a fabulous experience for a visitor to this lovely city. They represent the best this city has to offer. I’ve found a new favorite and will definitely stay here when next I visit! I would definitely recommend this hotel to anyone visiting! Thank you Hotel Nikko!

          Reviewed July 13, 2019
          9.2
          Exceptional
          Robert from United States
          Couple
          Imperial Club Room
          Stayed 2 nights in July 2019

          Exceptional”

          N/a

          Reviewed July 25, 2019
          8.8
          Excellent
          Caroline
          Family with teens
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 5 nights in June 2019

          Almost perfect but...”

          Near to union square where shopping is good. However, it is also near to sketchy tenderloin area, we did not feel safe due to the presence of suspicious characters lingering around. I wouldn’t recommend to families traveling with children. Hotel facilities and staff is 10/10. It’s only the environment that’s not as conducive.

          Reviewed June 23, 2019
          8.8
          Excellent
          Ray from United States
          Couple
          Petite Queen
          Stayed 5 nights in June 2019

          Overall great hotel”

          Our room was slightly on the small side with little space to sit and visit with friends, but everything else about the place was great, especially the staff. It's 2 blocks from Union Square and accessible to bus, streetcar, and cable car.

          Reviewed June 19, 2019
          8.8
          Excellent
          Alvin from Singapore
          Couple
          Petite Queen
          Stayed 3 nights in May 2019

          Excellent hotel in great location, but....”

          Everything about the hotel was great - location, cleanliness, concierge services. Only problem was that our neck pillow went missing after housekeeping, and no one was able to help us - front desk said they could not do anything, housekeeping just gave us an email to email to... what's the use when we would have checked out and returned home by then??? No apologies, no compensation, no effort to look for the pillow. Quite disappointing. One of the rare times something lost in the room from housekeeping.

          Reviewed May 30, 2019
          7.2
          Very good
          karri from United Kingdom
          Family with young children
          Deluxe King Room
          Stayed 2 nights in July 2019

          Nice hotel and facilities near rough area”

          We stayed for 2 nights and upon arrival asked to be upgraded to a larger room to accommodate a crib. Much nicer room with walk in shower and more space to move. Hotel facilities were great, friendly staff , warm pool, good gym, nice breakfast buffet, free WiFi. I would recommend staying here but would advise to be prepared for the location. Great location for the shops without having to walk up/down hills but it Is near the Tenderloin Area in which feels unsafe to those not used to this sight.

          Reviewed July 17, 2019
          8.4
          Excellent
          Ann from Singapore
          Couple
          Petite Queen
          Stayed 5 nights in December 2018

          Pricey but a well located hotel”

          Room and queen bed were relatively small, and beddings too soft. But staff accepted feedback and helped rectified the problems.

          Reviewed July 09, 2019
          9.2
          Exceptional
          Frank from Germany
          Business traveler
          Petite Queen
          Stayed 1 night in June 2019

          4 days on business in Frisco”

          all what you may expect from a well round 4* hotel. nice interior design. friendly staff.

          Reviewed July 01, 2019
          9.6
          Exceptional
          Roger from United States
          Family with teens
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 4 nights in June 2019

          Great Location!”

          Location is close to many restaurants and shops. Chinatown is within walking distance. Other tourist spots can be reached via Uber or Lyft which we did use. Room is spacious even for a family of four and most importantly it's clean. Staff members are friendly. We enjoyed our stay there.

          Reviewed June 25, 2019
          8.4
          Excellent
          Maria from United States
          Couple
          Petite Queen
          Stayed 4 nights in May 2019

          Very clean, well located”

          The bedroom was very clean and comfortable., with pretty decorations, enough towels and personal cleaning products. The staff was very friendly and efficient. We didn't use the pool, restaurant and bar, we didn't have enough information about that services.

          Reviewed May 29, 2019
          10.0
          Exceptional
          John
          Business traveler
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 4 nights in November 2018

          My new favorite hotel in San Francisco ”

          I have stayed in San Francisco many times and this is the first time I stayed at the Hotel Nikko. I canceled my reservations at the Marriott Marquis because they were on strike and I found this gym and booked there. I don’t know where to begin to say how much and why I like this hotel: it was extremely clean, extremely well designed, and the customer service was amazing. My room was A+. The location is the best and I give this hotel my highest recommendation .

          Reviewed November 28, 2018
          10.0
          Exceptional
          Alicja from United Kingdom
          Couple
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 7 nights in October 2018

          Brilliant staff, amazing location and great facilities ”

          As soon as we stepped on the hotel ground everyone was beyond friendly, very helpful and welcoming. Nothing was ever an issue for anyone. Hotel is located very close to union square and within walking distance to other main attraction. If you don't like to walk though there are plenty of taxi outside of hotel or bus stops if you prefer cheaper transport. If you are planning a trip to San Francisco this is a hotel for you. We will definitely return.

          Reviewed October 16, 2018
          4.4
          Lok from Hong Kong
          Group
          Petite Queen
          Stayed 3 nights in June 2019

          Poor security”

          Somebody knocked on our door and pressed the bell for 15 minutes at 4am!!! We called security and they said that person got the wrong room. It's 4 am in the morning and we did shout and ask what does this person want and he/ she did not answer. So it is definitely not a mistake. I would expect way better security than this in a Japanese-managed traditional hotel. This is a terrifying experience.

          Reviewed July 02, 2019
          8.0
          Excellent
          Julie from United Kingdom
          Solo traveler
          Deluxe Double Room with Two Double Beds
          Stayed 3 nights in July 2019

          Very good”

          Saw two shows by John Lloyd Young, Tony winner of Jersey Boys music cal and film.

          Reviewed July 16, 2019
          8.8
          Excellent
          Karen from Canada
          Family with teens
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 4 nights in July 2019

          Great hotel”

          Everything was great, staff was fantastic, no complaints other than the price of hotels in general.

          Reviewed July 12, 2019
          9.2
          Exceptional
          YI-HSIEN from Taiwan
          Couple
          Petite Queen
          Stayed 1 night in February 2019

          Exceptional”

          Everything is great except there is no business center in the lobby. When you don't need it, you never feel it important. But this did cause a little inconvenience when we tried to print out our tickets before city tour.

          Reviewed March 15, 2019
          6.4
          Good
          Sally-Mae from Philippines
          Family with young children
          Deluxe Room, 2 Queens, Non-Smoking
          Stayed 2 nights in February 2019

          Good hotel but poor service”

          My grandson accidentally locked the toilet door. Requested for it to be unlocked, they came only one and a half hours later after my daughter called up again. Apparently no one informed the maintenance staff. My grandson called to request for toothbrush, it never came. My daughter requested for additional toweld through sms (since request through calls seem to be ignored); they replied that towels would be there in 10 minutes but again, no towels were brought. She message again after one and a half hours to request for towels. For an expensive hotel stay, this type of service is unacceptable

          Reviewed February 12, 2019
          12345
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          Hotel Nikko San Francisco
          |Excellent 8.6
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          • Exceptional location
          • Union Square
          • Powell Street Subway Station is within 0.22 km