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About this property


Whether you're in town for the pearls or peaceful scenery, or just here for business, this magnificent property will guarantee you a satisfying experience in Shanghai. It offers an excellent blend of stylish decor along with traditional Japanese themes. The hotel boasts superior health nourishing facilities which includes the hotel’s signature spa. The Angsana Spa offers a full list of treatments that will rejuvenate your body and mind. Each room is beautifully designed with a contemporary and warm setting. Have a tasteful experience with some Japanese and Chinese delights at the hotel’s exquisite on-site restaurants. Hotel Nikko Shanghai is undoubtedly excellent for leisure expats in search of a comfortable place to stay in Shanghai.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 178 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 km
Distance to Airport: 10.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 3
Number of Rooms : 382
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type

based on 742 reviews
  • Cleanliness 8.9
  • Facilities 7.5
  • Location 7.8
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 8.0
  • Food and dining 7.5
Sort by

WEN from Taiwan
Solo traveler
Premier Room
Stayed 2 nights in October 2016
A nice hotel
A good hotel but the wall of the room and the sound-prooding is not so good. Can hear kids run and speak loudly in the hallway. Try to get the room in the furthest one of the lifts.
Reviewed October 04, 2016

Lee from Taiwan
Business traveler
Premier Room
Stayed 1 night in June 2016
Very Clean Hotel
One of my favorite in SH
Reviewed September 25, 2016

franck from Japan
Solo traveler
Stayed 2 nights in September 2016
out of Japanese service quality expectations
For a Japanese brand hotel, the service is really bad; too much waiting time for check out, non speaking English people for conciergery; not enough to respect to customer during breakfast! Too far from metro service and no relevant night bar! I do not recommend this hotel
Reviewed September 20, 2016

Sandro from Italy
Solo traveler
Premier Room
Stayed 1 night in July 2016
Good stay
I asked for a mo smoking room but probably somebody smoked in the room
Reviewed August 04, 2016

Wen from Taiwan
Premier Room
Stayed 5 nights in June 2016
Good n clean
Reviewed June 25, 2016

Hermann from Germany
Business traveler
Premier Room
Stayed 2 nights in June 2016
not as good as it should be
long waiting time for check-out
Reviewed June 23, 2016

zhang from China
Solo traveler
Stayed 1 night in June 2016
good stay
wonderful stay, good location and staff
Reviewed June 10, 2016

Paul from Hong Kong
Business traveler
Premier Room
Stayed 5 nights in May 2016
Family trip
My mum and grandma loves this hotel, nice service and delicious food.
Reviewed May 30, 2016

CHAN from Hong Kong
Business traveler
Premier Room
Stayed 1 night in June 2015
Bad hotel management
Bad hotel management since Nikko no longer runs it.
Reviewed May 16, 2016

Christophe from France
Business traveler
Premier Room
Stayed 3 nights in May 2016
I selected this hotel in order to be in the same hotel as my customers. This was a first time there but definitely the last one. Well, the rooms are OK, good TV channels, nice bathroom which would even be better of the shower was working properly and the water drainage not sucked probably by hairs or something like that. Breakfast. That were the rip-off comes from. Really low level food and to be franc, one of the worst management and trained staff I have seen in a 5 stars hotel for at least 10 years. So, really my suggestion is to go else where. I will.
Reviewed May 14, 2016


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