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Excellent8.1
Based on 836 reviews
Hotel Nikko Shanghai
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Interior view
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8.1 Excellent guest rating
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"Convenient, good value, spacious room."

ZheniChina
Bathroom
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7.8 Very good location
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7.8Location
  • 550 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Executive Premier
...
  • City view
  • 38 m²/409 ft²
  • 1 king bed
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Deluxe
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  • City view
  • 45 m²/484 ft²
  • 2 single beds or 1 double b...
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Premier Room
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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Japanese Deluxe Garden View
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  • Garden view
  • 50 m²/538 ft²
  • 1 double bed
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Executive Suite
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  • City view
  • 80 m²/861 ft²
  • 1 king bed
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Have a question for Hotel Nikko Shanghai?

Nearest essentials

Airports
  • Shanghai Hongqiao International Airport (SHA)
  • 10.1 km
  • Shanghai Pudong International Airport (PVG)
  • 34.7 km
Public transportation
  • Jiangsu Road Metro Station
  • 590 m
  • Shanghai Library Metro Station
  • 910 m
Hospital or clinic
  • Huashan Hospital
  • 140 m
Pharmacy
  • GuoDa Pharmacy
  • 1.0 km
Convenience store
  • Family Mart
  • 1.6 km
Cash withdrawal
  • ATM on site

More about Hotel Nikko Shanghai

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Verified guest reviews

Agoda Reviews (836)Booking.com Reviews (193)
Filter by guest type:
Cleanliness8.8
Facilities7.5
Location7.8
Room comfort and quality8.3
Service8.3
Value for money7.9
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Showing 777 verified guest comments
12345
6.0
Chian from Singapore
Business traveler
Premier Room
Stayed 4 nights in September 2017
Staff not well traoned
Staff are not well trained, has generally below average standard in terms of attitude and knowledge. The waiters at the cafe at breakfast are the worst. Do not approach customers to ask if they need coffee/tea, serves beverages without teaspoon, not forthcoming in service, dressed shabbily. Concierge was not knowledgeBle, telling me that no massage service around hotel after 10pm, when clearly a massage chain is behind hotel. Chamber maids didn't make the bed well. Towel replacement was inconsistent. Will not come back.
Reviewed September 16, 2017
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9.2
Yaomin from China
Couple
Premier Room
Stayed 3 nights in August 2017
Nice hotel
Good location. Close to the Metro Line 2 (to Airport and Hongqiao Railway Station, and Waitan) and Line 11 (to Disneyland). It was a wonderful stay.
Reviewed August 21, 2017
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7.2
Satoshi from Japan
Business traveler
Premier Room
Stayed 1 night in August 2016
Too slow check in and out
Too slow check in and out
Reviewed May 24, 2017
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8.0
Satoshi from Japan
Business traveler
Premier Room
Stayed 1 night in September 2016
Too slow check in and out
Too slow
Reviewed May 24, 2017
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7.2
Satoshi from Japan
Business traveler
Premier Room
Stayed 1 night in December 2016
Too slow check-in and check-out
they should consider to add staff for less waiting time for guests
Reviewed May 24, 2017
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8.4
Chun from Malaysia
Business traveler
Premier Room
Stayed 1 night in August 2016
Good hotel except a bit far from subway
Nikko is one of my regular favorite hotels. I've stayed in Nikko Shanghai a couple of times, less often than I would love to due to its distance from subway. On top of that, the overall staff service/friendliness of Nikko Shanghai is average at best compared to other Nikkos I have stayed in China and outside China.
Reviewed May 01, 2017
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6.8
Chee from Singapore
Business traveler
Premier Room
Stayed 2 nights in February 2017
Great location and facilities but staff lacks training and attentiveness,
Concierge service in the evening is apalling and in engaging. There is no help in getting taxis, and the bell boy (Paul Lin) deliberately stayed away from foreign guest as he could not communicate in English. Breakfast buffet was very basic for the money I paid.l, service staff was standing together talking to each other as opposed to tending to guests. In general, I get the sense that staff is lacking management and motivation.
Reviewed March 02, 2017
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8.0
Pierre from France
Business traveler
Premier Room
Stayed 1 night in February 2017
Nice hotel, very well located in JingAn area
I was disappointed by the food at the cafe restaurant downstairs, especially the buffet. One of the receptionist was not very nice to us.
Reviewed February 22, 2017
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8.8
Zheni from China
Couple
Premier Room
Stayed 1 night in April 2016
Great
great location, spacious room, good service
Reviewed January 08, 2017
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8.4
Zheni from China
Couple
Premier Room
Stayed 1 night in October 2016
Great!
Convenient, good value, spacious room.
Reviewed January 08, 2017
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12345

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