Recent customer comments

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Excellent



based on 1176 reviews
  • Cleanliness 9.4
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 7.4
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Bona from New Zealand
Couples
Superior Twin Bed (Non-Smoking)
Stayed 3 nights in November 2014
Gem in Tokyo for business
Pyjamas provided are warming surprises to all guests, in particular those travelling on business. Decoration of dining hall and corridor makes one forget he is in the city.
Relative spacious room and toilet for a business hotel in Tokyo. Although not in a prima location, Hotel Niwa strikes a fine balance between price, space and privacy. No a top notch hotel but if you want to experience Japan ryokan like environment in Tokyo, this is a hotel to check it out.
Reviewed November 15, 2014

vennette from Philippines
Groups
Superior Twin Smoking
Stayed 5 nights in October 2014
hotel niwa
location is near the station. the area is not crowded. and it's near starbucks/mc donald's and don quiote store!
the staff are friendly and accomodating. the place is neat and clean. they even provide night pajamas daily. don't expect it's a big hotel though with a driveway.
Reviewed November 09, 2014

Robert from Philippines
Business travelers
Comfort Twin Room - Non Smoking
Stayed 2 nights in November 2014
Quite pricey for boutique hotel
location, cleanliness, unique design
The room was spacious and the bed was comfortable. THe price was rather high because we booked rather short notice. location was not bad as it was walking distance from suidobashi station.
Reviewed November 05, 2014

Rafael from Philippines
Families with young children
Comfort Twin Room - Non Smoking
Stayed 4 nights in October 2014
Great modern Japanese hotel!
1) The bed was very comfortable. 2) Over all ambiance and decor was great. 3) Shampoo, conditioner, soap and room fragrance were amazing!
Reviewed November 03, 2014

Robert from Philippines
Business travelers
Comfort Twin Room - Non Smoking
Stayed 3 nights in October 2014
good location, clean room
Location, cleanliness, room design
the hotel was walking distance from suidobashi station, which was rather convenient for us. The room was spacious and comfortable, and the beds were also quite relaxing. I would not mind going back soon
Reviewed November 02, 2014

Yicui from Singapore
Solo travelers
Superior Twin Bed (Non-Smoking)
Stayed 5 nights in October 2014
Satisfied stay at Hotel Niwa
Location was convenient, convenience store just beside the hotel and the room is very clean and comfortable
Overall I'm quite satisfied with my stay at hotel niwa.
Reviewed November 01, 2014

Koichiro from United States
Solo travelers
Standard - Non-Smoking
Stayed 3 nights in October 2014
excellent hotel
very comfortable room, courteous service staff, wi-fi capable
wonderful
Reviewed October 31, 2014

rosiwarna from Indonesia
Business travelers
Standard Semi Double Smoking
Stayed 2 nights in October 2014
train and subway station nearby
clean, comfort, location.
Reviewed October 24, 2014

jianqi from China
Business travelers
Standard Semi Double Smoking
Stayed one night in October 2014
valueable
close to downtown,esay to found,save money
all is good,but the room is full of The smell of smoke
Reviewed October 20, 2014

Kingston from United Kingdom
Couples
Standard - Non-Smoking
Stayed 3 nights in April 2014
Near subway, decent price for Tokyo
Price, location and nothing else
Rooms are tiny, but well designed rooms are functional. If you have suitcases, it's about 5 mins walk to hotel from train station. Getting there from airport by train requires a few changes.
Reviewed October 08, 2014


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