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Hotel Nord Otaru
Hotel Nord Otaru
Hotel Nord Otaru
Hotel Nord Otaru
Hotel Nord Otaru
Hotel Nord Otaru
Hotel Nord Otaru

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8.5

Excellent

4,256 reviews

4,256 reviews

Housekeeping73
View68
Breakfast37

Several restaurants within walking distance recommend highly.

Masakazu
- Jan 31, 2022
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Chuo Bridge

80 m

Kokkaido Kamishoji Bldg. - Former Dai-Shijushichi Bank Otraru Branch Bldg

90 m

Otaru Soko No.1 Brewery

90 m

Former Yasuda Bank Otaru Branch

110 m

Otaru Snow Light Path

110 m

Popular landmarks
The Site of Temiya Line

210 m

Otaru Denuki Koji

260 m

Otaru Museum, Bank of Japan

330 m

Otaru Miyakodori Shopping District

450 m

Sankaku Market

590 m

Closest landmarks
Unga Plaza

80 m

Canal Plaza Tourist Information Center

90 m

Otaru City General Museum Canal Museum

170 m

Otaru Art Base, Stained Glass Museum

170 m

Former Tsushin Densetsu Hama Building

190 m

Hotel Nord Otaru

1-4-16,Ironai, Otaru, Otaru, Japan, 047-0031 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Otaru, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous JR Otaru Station. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Located in heart of Otaru

Front desk [24-hour]

Excellent breakfast

Excellent view

640 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Luggage storage

Bar

Restaurants

Restaurants

Your dates are popular among travelersUsers are booking a place in Otaru every 22 minutes on Agoda.com
Value for money8.4
Distance to city center0.7 Km
Location rating9.1
Nearest airportOkadama Airport (OKD)
Distance to airport32.5 km

Rooms available at Hotel Nord Otaru

Excellent
Room comfort & quality

8.4

Superior Twin Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Standard Queen Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin Non- Smoking
...
  • Room size: 30 m²/323 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Comfort Double Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Executive Room with Canal View - Non-Smoking
...
  • Room size: 57 m²/614 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Standard Room - Disability Access/Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Family Suite with Canal View - Non-Smoking
...
  • Room size: 57 m²/614 ft²
  • River view
  • 3 single beds
Enter dates to see prices
Suite Room with Tatami Area - Canal View - Non-Smoking
...
  • Room size: 57 m²/614 ft²
  • River view
  • 2 single beds and 4 futons
Enter dates to see prices
Junior Suite - Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Junior Suite 3 Adults
...
  • Room size: 39 m²/420 ft²
  • City view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hotel Nord Otaru?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Nord Otaru?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Nord Otaru?

For those who wish to drive their own cars, Hotel Nord Otaru has a car park right on site for maximum convenience. Parking is available for a fee of 1200 JPY per day.

Is breakfast offered at Hotel Nord Otaru?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Nord Otaru. Adults can enjoy breakfast offered with an additional charge of 1870 JPY if not included in the room rate.

What are my dining options at Hotel Nord Otaru?

Hotel Nord Otaru features 2 on-site restaurants for your dining convenience. Dishes are served in buffet during opening hours.

Can business events be hosted at Hotel Nord Otaru?

On-site venues and convenient event services make Hotel Nord Otaru an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 60 people.

What is the smoking policy at Hotel Nord Otaru?

Hotel Nord Otaru does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Nord Otaru?

The closest train, metro, or bus station is Otaru Train Station, 640 m away from Hotel Nord Otaru.

What restaurants are nearby Hotel Nord Otaru?

Hotel Nord Otaru’s neighborhood is Otaru which includes popular restaurants such as Sushidokoro Kitahama, Uroko Banya and Chiharuzushi Otaru.

What popular shopping places are close to Hotel Nord Otaru?

Located in the Otaru area, Hotel Nord Otaru is close to great shopping choices like Sankaku Market, Kitaichi Outlet and Wing Bay Otaru.

What are popular attractions near Hotel Nord Otaru?

Hotel Nord Otaru is located in Otaru area, which is famous for attractions such as JR Otaru Station, The Site of Temiya Line and Otaru Aquarium.

What popular beaches are close to Hotel Nord Otaru?

Hotel Nord Otaru is located in the Otaru area, which includes Otaru Dream Beach, Otamoi Beach and Zenibako Beach.

What popular natural sightseeing spots are close to Hotel Nord Otaru?

Hotel Nord Otaru is located within Otaru, which makes it conveniently close to natural sights including Mt.Tengu, Blue Cave and Snow Cruise Onze.

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Explore the neighborhood

What people love about Hotel Nord Otaru

  • 9.2

    Exceptional
    Location

    "Several restaurants within walking distance recommend highly."

    Masakazu

    |

    January 31, 2022

  • 9.2

    Exceptional
    Spaciousness

    "Rooms are fairly spacious and bathroom is very big with toilet in a separate room, very cool!"

    Masakazu

    |

    January 31, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Very clean so overall it is good"

    JINGYA

    |

    December 29, 2021

Property ranking|Compared to 120 Otaru properties
See all rankings
Cheapest price score
Room size
45 sqm.
Location score
9.1/10
Value for money score
8.4/10
Better than
96
%
of Otaru properties
Bigger than
93
%
of Otaru properties
Better than
90
%
of Otaru properties
Better than
87
%
of Otaru properties
Overall rating:

8.5

Excellent
4,256 reviews
Cleanliness
8.7
Facilities
8.0
Location
9.1
Read all reviews >
What travelers say they love:
Easy access going around as near to eateries.
HASNI from Malaysia
Group
More about Hotel Nord Otaru

More about Hotel Nord Otaru

Hotel Nord Otaru

See the best of Otaru with a stay at Hotel Nord Otaru, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Otaru is easy with a stay at Hotel Nord Otaru, just 600 m from JR Otaru Station.
The facilities and services provided by Hotel Nord Otaru ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Nord Otaru. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Light snacking is available day or night with the hotel's vending machines.
To fill your days, be sure to check out the fantastic facilities offered at Hotel Nord Otaru. Pamper and indulge yourself with a visit to the massage.


Around the property

Take some time to explore Otaru. Whatever you may be looking to buy on your trip to Otaru, chances are you'll find it at Sankaku Market located 580 m away.


Reasons to stay here

Rooms here are cheaper than 97% of accommodations in the city.
This hotel scores higher than 86% of the city's accommodations on value for money
This hotel scores higher than 89% of accommodations in the city for its location.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Housekeeping

62 mentions

Breakfast

50 mentions

View

19 mentions

Food & Dining

9 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Towels
Food and dining
Breakfast options
  • Asian
  • Full English/Irish
Restaurants on site

sizzle

  • Cuisine: European, Japanese
  • Menu: A-la-carte
Location
1-4-16,Ironai, Otaru, Otaru, Japan, 047-0031
Exceptional
Location

9.1

Airports

  • Okadama Airport (OKD)
    32.5 km 55 min drive
  • New Chitose Airport (CTS)
    72.7 km 1.1 hour drive

Public transportation

  • Otaru Train Station
    640 m
  • Otaru
    650 m

Hospital or clinic

  • Cocokara Fine
    470 m

Shopping

  • Sankaku Market
    590 m

Convenience store

  • Lawson
    220 m

Cash withdrawal

  • ATM
    250 m
What's nearby

Popular landmarks

  • The Site of Temiya Line
    210 m
  • Otaru Denuki Koji
    260 m
  • Otaru Museum, Bank of Japan
    330 m
  • Otaru Miyakodori Shopping District
    450 m
  • Sankaku Market
    590 m
  • JR Otaru Station
    600 m
  • Otaru Orgel Museum 2nd Building Antique
    1.0 km
  • Marchen Intersection
    1.1 km
  • Mt.Tengu
    3.8 km
  • Otaru Aquarium
    4.3 km

Nearby landmarks

  • Unga Plaza
    80 m
  • Chuo Bridge
    80 m
  • Kokkaido Kamishoji Bldg. - Former Dai-Shijushichi Bank Otraru Branch Bldg
    90 m
  • Otaru Soko No.1 Brewery
    90 m
  • Canal Plaza Tourist Information Center
    90 m
  • Former Yasuda Bank Otaru Branch
    110 m
  • Otaru Snow Light Path
    110 m
  • Otaru Beer Otaru Warehouse No.1
    120 m
  • Former Otaru Warehouse
    120 m
  • Wa Bi Sai Hanagokoro Restaurant
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed that the room of a premium twin serves as extra bed specification from the 3rd set.
  • The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
  • Breakfast fee for children will not be included in accomodation fee. Please pay the fee at the property.
  • Children 7-12 years old will be charged JPY 990 for breakfast per day per child. The fee will be collected directly at the property.
  • Children 13 years and over will be charged JPY 1,870 for breakfast per day per person. The fee will be collected directly at the property.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.7 Km

Extras

  • Breakfast charge (unless included in room price)1870 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 98
  • Room voltage100
  • Year property opened1996

Parking

  • Daily parking fee1200 JPY

Reviews of Hotel Nord Otaru from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.0
Location9.1
Room comfort and quality8.4
Service8.6
Value for money8.4
High score for Otaru
Rating
9+ Exceptional (553)
8-9 Excellent (291)
7-8 Very Good (334)
6-7 Good (67)
<6 Below Expectation (78)
Time of the year
Mar - May (290)
Jun - Aug (202)
Sep - Nov (355)
Dec - Feb (476)
All guests (2,853)
All room types
All languages

Show reviews that mention 

Showing 1,323 verified guest comments
12345
9.6
Exceptional
Marcus from United States
Couple
Superior Twin Non-Smoking
Stayed 3 nights in April 2018

Very Pleasant Second Stay at Hotel Nord Otaru”

This was our second stay at Hotel Nord Otaru because we had a very good experience on our first stay in November 2017. As before, the room was large. comfortable and clean. The staff were very friendly, knowledgeable and helpful. The breakfast was awesomely delicious with very good selection. The hotel's location is conveniently right on the canal, near the main shopping street, and not too far from the train station that is still walkable if the weather permits. Near the hotel, there are various food choice you can go, but the hotel offers lunch and the aforementioned delicious breakfast at a very good price for you to seriously consider. Our only complain: no A/C during both our stay (November 2017 and April 2018). The room got a bit warm and the only way to cool it down is to ask the staff to unlock the window, so we can open it. Thank you very much again Hotel Nord Otaru staff for another pleasant stay.

Reviewed May 03, 2018

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Naomi Oiwa

Responded May 03, 2018
Hotel Nord Otaru
9.3
Exceptional
jindarat from Thailand
Family with teens
Stayed 1 night in April 2012

Good Location With A Respectative Feature Hotel”

great location with reasonable price

nord otaru located at the walking distance from ontaru railway station. just walk straight from the station front for few minutes. you will get a pleasant and warm welcome feeling when you arrive ontaru by train and walk to the nord otaru hotel because of the good hotels and shops along the way with an exiting view of the canal in front of the hotel and the sight end of mountain scenery. in the morning i walked to the canal to fill my drinking bottle with the natural water supply at the tourist view point and enjoy the fresh air of park along the canal. when sun started too warm, i then walked further to the sushi road nearby where the colorful sushi were selectable in various pricing and styles. the shopping street in the same area of nord hotel make the day more joyful by the sound from music box everywhere ...all of these are just something not more than 10minutes walk from the..nord ontaru hotel.........

Reviewed May 18, 2012

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10.0
Exceptional
Chet from United States
Couple
Superior Twin Non- Smoking
Stayed 1 night in July 2018

Excellent hotel in the best location of Otaru!”

Hotel Nord made our visit to Otaru a most wonderful trip. The staff, location, & facility cannot be beat. It included ocean & canal view with breakfast at the most reasonable price in Japan. The location was across the street from the canal cruise dock & only a 10 minute walk straight down the street from the train station. Their rooms were super clean & comfortable. I especially like the wood used throughout the hotel giving it a great nostalgic & warm feel! Thank you Hotel Nord for a beautiful time- you're the best!.

Reviewed July 20, 2018

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Thank you very much for staying Hotel Nord Otaru. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.

Responded July 20, 2018
Hotel Nord Otaru
10.0
Exceptional
Somruedee from Thailand
Family with teens
Comfort Double Non-Smoking
Stayed 1 night in December 2019

Opposite Otaru Canel”

Nord Otaru -Great location right I front of the Otaru canel -15 mins down hill walking distance from Otaru JR station to hotel, passing by Lawson in the mid way -Bus stop in front of the hotel to Kiroro tribute hotel. Must purchase a reserved seat in advance thru website -Highly recommended to try Naruto fried chicken. 10 mins walking distance from the hotel -20 mins walking distance to Letao shop, stream clock, music box diy, glass shop

Reviewed January 05, 2020

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. The four seasons can be distinctly experienced in Hokkaido, and each season comes with its own sightseeing spots and seasonal food. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Naomi Oiwa

Responded February 26, 2020
Hotel Nord Otaru
8.8
Excellent
Sui from Malaysia
Family with teens
Superior Twin Non-Smoking
Stayed 2 nights in November 2018

spacious room for Japan standard”

The hotel is old. However the staffs are doing their best to serve the guests. Breakfast was fantastic and of great value. This is comparing to many hotel stays during my 10 days in Hokkaido. I still think Hotel Nord Otaru provides the best breakfast for value of money. The sashimi don session is a real thumbs up. The bathroom comes with the traditional Japanese style and it is very comfortable. The only thing that I might comment is the extra room for luggage (we booked for 4 pax room which they converted the sitting area into 2 extra single beds nicely set up). As international travellers, this might be a little challenging. The number of switches are not sufficient too. However these would not discount that the hotel is still of great value and comfort.

Reviewed December 18, 2018

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We are happy to hear that you like our breakfast. We have more bigger room you can stay 4 persons, so could you please book it on next time. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Chieko

Responded December 20, 2018
Hotel Nord Otaru
10.0
Exceptional
Yee from Singapore
Family with teens
Superior Twin Non-Smoking
Stayed 1 night in June 2018

Exceptional”

This is another old hotel. From its decor we can tell that it is dated to around 70s. But Nord Otarus did a great job in updating its design and retaining its charm (I stayed at Fujita Kanko Asahikawa which had the same datedness... but it did not have its old charm). The hotel advised me to get a bigger room in order to add 2 beds for free. (In Japan, additional beds are chargeable even if you have children whom you are willing to share beds with) The breakfast was fantastic. Really enjoyed my breakfast every morning.

Reviewed August 04, 2018

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We are so happy to hear that you like our hotel and breakfast. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko

Responded August 04, 2018
Hotel Nord Otaru
9.2
Exceptional
Tan from Malaysia
Family with teens
Superior Twin Non-Smoking
Stayed 1 night in September 2016

Good choice”

Due to nature disaster i have to replan my itineraries. And i was happy to choose Hotel Nord Otaru a week before departure and managed to get good price for 2 rooms. Perfect location, right opposite of otaru canal and many shops around. Be prepare as most of the shops close at 5pm.

Reviewed September 15, 2016

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9.6
Exceptional
PohNee from Malaysia
Family with teens
Superior Twin Non-Smoking
Stayed 3 nights in December 2016

Great location & hospitality”

The Hotel Nord Otaru literally faces the famous Otaru Canal, which makes it an excellent spot to stay in. It is also within walking distance from the Otaru train station and is very easy to get to. Staff were very accommodating and friendly - they speak English well. Place is clean and cosy. Would definitely return here.

Reviewed December 19, 2016

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10.0
Exceptional
Leung from Hong Kong SAR, China
Couple
Superior Twin Non-Smoking
Stayed 1 night in September 2018

Unexpected Experience on 6 Sep 2018”

We were checked-in this hotel on 5 Sep 2018 and Hokkaido earthquake happened on 6 Sep 2018 at 3:08am. No electric power at Otaru city when earthquake happened. Our car was locked at automatic parking lot and could not take it out. Hotel was worked very hard to arrange other room for us, unfortunately no spare room for us to stay other night. But hotel still provide water at lobby area for guests. Our car was left at Otaru city and hotel help us to return car to Toyota on 9 Sep 2018 after earthquake and electric power resume normal. I am honestly to recommend this hotel to other guests. They provide professional, helpful to guests when guests are in trouble.

Reviewed September 11, 2018

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Thank you for staying with Hotel Nord Otaru. We apologize for any inconvenience during your stay. We are glad that we could help you to return your car. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko

Responded September 12, 2018
Hotel Nord Otaru
10.0
Exceptional
Waewlada from Thailand
Family with young children
Stayed 1 night in August 2014

Best choice in Otaru”

Location, view, staff

It is very nice and clean hotel in a great location. I stayed at the premium twin bed which got a really good view looking over Otaru canal. The room is a little bit bigger than the other Japanese rooms I have stayed in Japan. I slept with my 15 month-old baby in the same single bed and it was comfortable enough. The only thing that I wish they could have is the free drinking water that they did not provide for any room I booked (I booked 2). Otaru is a really interesting town. This hotel is a great choice. Please make sure you stay long enough (2 days minimum). The breakfast is incredible. There are choices of Japanese and western food to choose and they are good standard.

Reviewed September 01, 2014

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10.0
Exceptional
Elvin from Singapore
Family with young children
Accessible Twin
Stayed 1 night in November 2017

1st night stay”

On the day of my check-in, I was not able to determine the hotel car park when I drove into the hotel entrance. I almost wanted to drive off to check if I missed the hotel car park but a female hotel staff managed to stop me in time to tell me that my car will be parked by them. I felt relieved from this service. I booked a room for 3 as my daughter is 12 years old but very tall already. The hotel prepares the 3rd bed converted from a sofa and it is comfortable. The bathroom provided appeared to cater for disabled as well as there were stools and grab bars provided. The bath tub hot water system is of very good quality as the water temperature control is very stable and water pressure is very powerful. The hotel check-in lobby is very beautiful with large seats and tables for guests to use. The design appears to be very westernized with wooden balustrade staircase spanning from ground floor to second floor. It also has a beautiful church-like window paint above one of the hotel entrances. The hotel is located opposite Otaru Canal and is between Rinyu market and Sakaimachi Shopping Street both about 15 minutes walk. I wish I had more time with my stay but we had to leave for Sapporo the next morning. Overall. it was a pleasant experience.

Reviewed November 09, 2017

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. The four seasons can be distinctly experienced in Hokkaido, and each season comes with its own sightseeing spots and seasonal food. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Naomi Oiwa

Responded November 10, 2017
Hotel Nord Otaru
8.4
Excellent
Elisha from Singapore
Family with young children
Superior Twin Non-Smoking
Stayed 1 night in December 2017

Clean and simple”

First things first. The hotel needs to improve on it's visibility. We drove from Sapporo to Otaru and GPS told us that we reached our destination. We circled the hotel twice before trying to approach its driveway as there are no prominent signs. We tried searching. But there was no sign with the hotel name. After we checked-in, we tried again (just in case we missed the sign while driving) but even when on foot, we couldn't see a prominent sign. There was only a tiny sign (which you will totally miss while driving) on the side of the lamp post (or maybe it was a bus stop). Most people who visit Otaru want to visit the canal. Well, this hotel is right in front of the canal. The room we got was facing it so we got to see it throughout the night through the window. We checked-in rather late. About 7pm. Do note that eateries in the hotel area close around 8pm. The hotel does not have a restaurant that opens for dinner. They serve only breakfast and lunch. If you want to grab a late dinner, head towards the Otaru JR station area. That's about a 600m walk down.

Reviewed December 18, 2017

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Thank you very much for staying with Hotel Nord Otaru. We are sorry we made you astray. We only have breakfast and lunch buffet. Be delicious so plese have it next time. We lookf orward to seeing you again on your next trip to Otaru. Hotel Nord Otaru terasaki

Responded December 18, 2017
Hotel Nord Otaru
10.0
Exceptional
Su from Malaysia
Group
Standard Queen Non-Smoking
Stayed 1 night in November 2016

Nice Location and Value for Money”

Hotel Nord Otaru located at the strategic location. Reasonable price with nice facilities. Highly recommended if you wish to put a night at Otaru.

Reviewed November 07, 2016

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9.2
Exceptional
Yih from Singapore
Family with young children
Superior Twin Non- Smoking
Stayed 2 nights in December 2018

Great hotel location and services”

It's my first stay in Otaru with my family and I am impressed that the lady from the front desk came out to guide me to where I can park my car. She was not in any winter wear and it was freezing cold wind out in the night. My next surprise was the massaging chair right in front of the window, with the beautiful view of Otaru Canal. Location is good. Hotel facilities maybe abit old but it is still alright for us since we are mostly out. Will definitely consider this hotel if I ever come back to Otaru again.

Reviewed April 22, 2019

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. The four seasons can be distinctly experienced in Hokkaido, and each season comes with its own sightseeing spots and seasonal food. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Nihira

Responded April 24, 2019
Hotel Nord Otaru
10.0
Exceptional
Petrina from Japan
Group
Standard Twin B
Stayed 1 night in October 2017

Hotel Nord”

The hotel is comfortable, clean, and within walking distance to the attractions. Greatest thing is the hotel's. Car park which allows guests to park before check in. there are lots of car parks around Otaru but yhey are costly if you need to park a whole day. Hotel breakfast is good and the rooms are clean and spacious. I would stay there again when I go back to Otaru again and highly recommend to those who are planning to do sightseeing around the river bank and the glass stores.

Reviewed October 06, 2017

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. The four seasons can be distinctly experienced in Hokkaido, and each season comes with its own sightseeing spots and seasonal food. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Naomi Oiwa

Responded October 07, 2017
Hotel Nord Otaru
8.7
Excellent
Pintas from Thailand
Group
Stayed 1 night in July 2014

A perfect hotel right next to Otaru Canal”

Hotel location, superb room, friendly staffs

We only had one night in Otaru so we decided to stay at Hotel Nord which is right next to Otaru Canal. We can walk to Beer hall which is located in the warehouse area. Our room is large, clean, and comfy. We would stay here again!

Reviewed August 06, 2014

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8.7
Excellent
Phonlasit from Thailand
Couple
Stayed 2 nights in November 2012

Nice hotel with great service”

Very helpful staff. Overall a nice hotel

We stayed at this hotel for 2 nights. The staffs were very nice and very helpful in finding restaurants and shops we asked for. Otaru is a small town so there is not much to do but walk around small romantic shops and visit coffee shops. There's a sushi/crab restaurant right next door to the hotel with reasonable price. There's a seafood market/restaurant right around the corner on another side. The beer bar across the canal was also nice. It's understandable that the hotel is a bit older and small but it's worth the price. The room was not too big but livable.

Reviewed November 28, 2012

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8.7
Excellent
Chan from Hong Kong SAR, China
Group
Stayed 1 night in January 2012

A nice hotel with excellent location”

Excellent location

a nice hotel in otaru, just next to the otaru river. all staffs are nice and helpful. the room size are bigger than others hotel in hokkaido. i will stay again in hotal nord if i go to otaru.

Reviewed February 08, 2012

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10.0
Exceptional
Tsung-Min from Taiwan
Couple
Stayed 1 night in June 2017

Perfect!”

The receptionist's amiable. After fully understanding what we need, she rearrange accommodation in no time. We really enjoyed what we stayed for in Otaru. Thahks to Nord Otaru.

Reviewed June 07, 2017

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Oiwa

Responded June 30, 2017
Hotel Nord Otaru
10.0
Exceptional
Khananart from Thailand
Family with teens
Standard Twin B
Stayed 1 night in September 2019

Best location in Otaru with classic decoration hotel. ”

Lovely place and very close to famous points in Otaru. The warehouse on Otaru canal is just cross the street and 5minutes walk to shopping street. We forgot room cards and came back late around 12.30p.m. No one at the lobby but when we called with the bell ,staff response instantly to help us. We have pleasant stay here with many photos of good remembrances.

Reviewed October 09, 2019

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Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Masaki.

Responded October 10, 2019
Hotel Nord Otaru
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