Hotel Nord Otaru
Hotel Nord Otaru
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9.6
Exceptional

"Staff are warm and accommodating."

Mellissa

|

May 14, 2018

Guestroom Hotel Nord Otaru
Guestroom
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Lobby Hotel Nord Otaru
Lobby
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Buffet Hotel Nord Otaru
Buffet
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Bathroom Hotel Nord Otaru
Bathroom
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See map Hotel Nord Otaru
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Exceptional
Location
9.1
See all 6 photos Hotel Nord Otaru
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What guests are saying:
nice location
TSEN from Malaysia
Couple
very good location, just 1 straight road directly from JR Otaru station. Many shops and eateries around the hotel. The hotel is also opposite the famous canel.
Yoke from Singapore
Group
Booked an overnight stay with my dad. All the staff in the hotel are very friendly and helpful. I love the suite room with canal view and the bed is so comfortable. Opt for breakfast as they have wide variety of food. Will come back again to this hotel!
Krizzia from Singapore
Family with teens
Right on the canal and one of the nicest hotels in town Comfy rooms and beds and a really great breakfast. Would definitely go back
IAN from Thailand
Couple
Grand hotel with the most strategic location directly opposite Otaru Canal. 10 mins walk from Sakaimachi street.
Vanda from Malaysia
Family with teens
Good location by walk from train station. The view is perfect when I enjoy highly C/P breakfast, I can see Otaru Canal before my eye.
HUIJU from Taiwan
Group

Hotel Nord Otaru

Exceptional location
- Inside city center
Excellent
From 1978 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.7
Recommended by 94% of guests
Value for money8.3
Distance to city center0.7 Km
Location rating9.1
Nearest airportSapporo Okadama Airport (OKD)
Distance to airport32.4 km
  • 640 meters to public transportation

  • Located in heart of Otaru

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Booked 62 times this week | 7 travelers are looking at this property right now
Standard Double - Non-Smoking
Standard Double - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
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Standard Twin A
Standard Twin A
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Grand Family
Grand Family
...
  • Room size: 57 m²/614 ft²
  • River view
  • 2 single beds
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Japanese Western Style Non-Smoking
Japanese Western Style Non-Smoking
...
  • Room size: 57 m²/614 ft²
  • River view
  • 2 single beds and 4 futons
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Accessible Twin
Accessible Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Executive Twin Non-Smoking
Executive Twin Non-Smoking
...
  • Room size: 63 m²/678 ft²
  • River view
  • 2 single beds and 1 sofa be...
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Twin Room Selected at Check-In - Early Check-out 10AM - Non-Smoking
Twin Room Selected at Check-In - Early Check-out 10AM - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior Twin Non-Smoking
Superior Twin Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • River view
  • 2 single beds
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Standard Twin B
Standard Twin B
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
Enter dates to see prices

What people love about the property

  • 10.0
    Exceptional

    "Nice place and just next to the river."

    Xiaojin

    |

    February 3, 2017

  • 7.6
    Very good

    "Love the canal view from room and location is excellent!"

    Joyce

    |

    November 17, 2016

  • 10.0
    Exceptional

    "Location is good !!"

    DAVID L.

    |

    January 17, 2018

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More about Hotel Nord Otaru

More about Hotel Nord Otaru

8.8
Excellent

"Convenient location and walking distance to Otaru Station."

GUI

|

February 3, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Location is perfect!!"

Lim

|

February 8, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1978)Booking.com Reviews (1741)
8.5
/
10
Cleanliness8.7
Facilities7.9
Location9.1
Room comfort and quality8.4
Service8.6
Value for money8.3
Provided by verified guests of Agoda
All languages
All guests (1978)
All room types
Showing 1020 verified guest comments
12345
10.0
Exceptional
Yuen from Singapore
Family with young children
Standard Twin B
Stayed 1 night in November 2018
Great location and excellent”
I like the structure of the hotel and it is very clean. The staff was helpful and well spoken english. I remember at night the room was warm and I requested to turn on air-con but the staff said during winter the air-con is turn off. So he suggested to unlock the window for us to have cool air from outside. Very near to Otaru canal and all sight-seeing + food. Will definitely come back to stay here again. Thanks for all!
Reviewed December 13, 2018
Thank you for staying at Hotel Nord Otaru. Thank you for your good comment for our hotel accommodation and for our staff. We apologize for you that you can not use air conditioner for cool. Our air conditioner system is centralized control system, so our guest can not control the temperature in the room. We are pleased you enjoy trip in Otaru. If you have a chance to visit Otaru again, we are looking forward to seeing you. Hotel Nord Otaru Reception Noriko Kinoshita
Responded December 13, 2018
Hotel Nord Otaru
9.2
Exceptional
Tan from Malaysia
Family with teens
Small Double Non-Smoking
Stayed 1 night in November 2018
Highly recommend ”
Everything is nice, good breakfast, good staff, nice room, booked two double room and one single room, they upgrade single room to double room for us to stay together door to door, just opposite the Otaru river. Highly recommended!!
Reviewed November 30, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Naomi Oiwa
Responded December 01, 2018
Hotel Nord Otaru
8.8
Excellent
Winnie
Group
Standard Twin B
Stayed 1 night in November 2018
Great Location and Modern ”
The hotel has modern facilities and comfortable pillows. Parking is around 1000 yen a day with unlimited entries. Location wise it is close to the canal and shopping street. Would stay again if I’m in the area
Reviewed November 17, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko
Responded November 18, 2018
Hotel Nord Otaru
9.2
Exceptional
Tan from Malaysia
Family with young children
Superior Twin Non-Smoking
Stayed 1 night in November 2018
Exceptional”
Hotel located just in front of Otaru Canal, room viewing the canal as well, great view.
Reviewed December 12, 2018
この度は数ある宿泊施設の中から、ホテルノルド小樽をご利用いただきまして、誠にありがとうございます。 ホテルの立地に関しまして、お褒めのお子音場を頂戴し、誠に恐縮でございます。 また小樽へいらした際には、ぜひ当ホテルをご指名下さいませ。 ホテルノルド小樽 秋場
Responded December 13, 2018
Hotel Nord Otaru
10.0
Exceptional
Chia from Singapore
Family with teens
Superior Twin Non-Smoking
Stayed 2 nights in December 2018
Great Location just opposite the Otaru Canal”
The hotel looks very good thought the room might be small for 4 beds. Our room has a very good view of the Otaru Canal. Beautiful sight in winter !
Reviewed December 12, 2018
10.0
Exceptional
Kah from Singapore
Family with young children
Grand Family
Stayed 2 nights in November 2018
good location, nice view”
big rooms with 2 toilets. highly recommended for families.
Reviewed December 11, 2018
Dear guest, Thank you for staying with us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future. Hotel Nord Otaru Koto
Responded December 12, 2018
Hotel Nord Otaru
8.8
Excellent
Foong from Malaysia
Group
Standard Twin B
Stayed 2 nights in November 2018
Convenient”
The hotel location is very near to Otaru Canal. Walking distance to all the sight-seeing.
Reviewed December 11, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Responded December 12, 2018
Hotel Nord Otaru
8.4
Excellent
Nicholas from Singapore
Family with teens
Superior Twin Non-Smoking
Stayed 1 night in November 2018
Spacious bathroom with modern furnishings ”
Hotel was a 600 to 700 metre downhill straight walk from the entrance of Otaru train station. Furnishings were modern and the bath room was one of the most spacious I had ever experienced of Japanese hotels. Only gripe was the hotel's policy to turn off in-room air conditioning during winter, while still locking the windows. Made the room very stuffy and warm without air ventilation. Slept the entire night with the duvets off.
Reviewed November 14, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. The air conditioning will be heating during the winter season. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko
Responded November 15, 2018
Hotel Nord Otaru
10.0
Exceptional
Stephen from Singapore
Family with young children
Superior Twin Non-Smoking
Stayed 2 nights in November 2018
Right beside the Otaru canal !”
Just opps the Canal, makes shorter walking distance to the canal/fav fish cake shop( turn right out of hotel) and many leaflet at lobby for tourist places to visit at Otaru. Rooms are typical Japanese size ( read : small ) yet comfort. Window are non-operation hence it feels warm at night when it freezer temp outside. Buffet breakfast offering was decent but not a must opt in item IMHO since Lawson/family mart are just round the corner and there are fresher/nicer/cheaper seafood breakfast at 3 fish market that’s near the hotel by walking.
Reviewed November 11, 2018
Dear Guest, Thank you for staying at Hotel Nord Otaruu. And we appreciate you spending your time writing to us. We are glad to hear that you have enjoyed a comfortable stay at our hotel. We sincerely hope to welcome you again at our hotel. Hotel Nord Otaru Kotoka
Responded November 13, 2018
Hotel Nord Otaru
10.0
Exceptional
Krizzia from Singapore
Family with teens
Superior Twin Non- Smoking
Stayed 1 night in November 2018
Worth every penny! ”
Booked an overnight stay with my dad. All the staff in the hotel are very friendly and helpful. I love the suite room with canal view and the bed is so comfortable. Opt for breakfast as they have wide variety of food. Will come back again to this hotel!
Reviewed November 05, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. The four seasons can be distinctly experienced in Hokkaido, and each season comes with its own sightseeing spots and seasonal food. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Meg
Responded November 05, 2018
Hotel Nord Otaru
7.6
Very good
ER from Malaysia
Family with young children
Standard Double - Non-Smoking
Stayed 1 night in November 2018
late check out 1 hour get penalty JPY2,000”
check out late 1 hour get charges 2000 yen. Check out time is 11 am, but we delay until near 12 pm, have been informed reception on 11 am, still received the call on 11:45 am chasing us for check out, make us feel very nervous, at the end get penalty 2000 yen. Parking needs extra pay 1000 yen. Have a plus is a Japanese receptionist young girl very polite and helpful, thanks to her.
Reviewed November 22, 2018
Thank you for staying with Hotel Nord Otaru. We are sorry but check-out time is 11 o'clock, so if you stay over 11:00 a.m, you need to pay the extra charge. We do not have free parking lot, so you need pay the parking fee. Thank you for receiving the word of compliment about the correspondence of the staff. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko
Responded November 23, 2018
Hotel Nord Otaru
8.4
Excellent
HAN from Malaysia
Family with young children
Standard Twin B
Stayed 1 night in November 2018
Excellent”
The room is very small. Otherwise is great
Reviewed December 02, 2018
Thank you for staying with Hotel Nord Otaru. We will do our best service to satisficed for all guests. We provide bigger room type more than "Standrd room" at our hotel. Could you please try to consider to stay for them, if you have chance to visit to Otaru next time? We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Meg
Responded December 02, 2018
Hotel Nord Otaru
10.0
Exceptional
Leung from Hong Kong
Couple
Superior Twin Non-Smoking
Stayed 1 night in September 2018
Unexpected Experience on 6 Sep 2018”
We were checked-in this hotel on 5 Sep 2018 and Hokkaido earthquake happened on 6 Sep 2018 at 3:08am. No electric power at Otaru city when earthquake happened. Our car was locked at automatic parking lot and could not take it out. Hotel was worked very hard to arrange other room for us, unfortunately no spare room for us to stay other night. But hotel still provide water at lobby area for guests. Our car was left at Otaru city and hotel help us to return car to Toyota on 9 Sep 2018 after earthquake and electric power resume normal. I am honestly to recommend this hotel to other guests. They provide professional, helpful to guests when guests are in trouble.
Reviewed September 11, 2018
Thank you for staying with Hotel Nord Otaru. We apologize for any inconvenience during your stay. We are glad that we could help you to return your car. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko
Responded September 12, 2018
Hotel Nord Otaru
8.0
Excellent
Meini from Hong Kong
Family with young children
Superior Twin Non-Smoking
Stayed 1 night in July 2018
Great location but very small room and no amenities”
Hotel is at a great location next to the canal and with plenty of restaurants around it. The breakfast buffet is also very good with various assortments and choices. However, the room is very crowded with small beds.
Reviewed August 12, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know than you enjoyed our breakfast. We have more bigger room and special room in our hotel. Could you please make a reservation with that room next time. We will do our best service to satisfied for all guests. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Chieko
Responded August 12, 2018
Hotel Nord Otaru
10.0
Exceptional
Yee from Singapore
Family with teens
Superior Twin Non-Smoking
Stayed 1 night in June 2018
Exceptional”
This is another old hotel. From its decor we can tell that it is dated to around 70s. But Nord Otarus did a great job in updating its design and retaining its charm (I stayed at Fujita Kanko Asahikawa which had the same datedness... but it did not have its old charm). The hotel advised me to get a bigger room in order to add 2 beds for free. (In Japan, additional beds are chargeable even if you have children whom you are willing to share beds with) The breakfast was fantastic. Really enjoyed my breakfast every morning.
Reviewed August 04, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We are so happy to hear that you like our hotel and breakfast. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko
Responded August 04, 2018
Hotel Nord Otaru
10.0
Exceptional
Chet from United States
Couple
Superior Twin Non- Smoking
Stayed 1 night in July 2018
Excellent hotel in the best location of Otaru!”
Hotel Nord made our visit to Otaru a most wonderful trip. The staff, location, & facility cannot be beat. It included ocean & canal view with breakfast at the most reasonable price in Japan. The location was across the street from the canal cruise dock & only a 10 minute walk straight down the street from the train station. Their rooms were super clean & comfortable. I especially like the wood used throughout the hotel giving it a great nostalgic & warm feel! Thank you Hotel Nord for a beautiful time- you're the best!.
Reviewed July 20, 2018
Thank you very much for staying Hotel Nord Otaru. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.
Responded July 20, 2018
Hotel Nord Otaru
8.4
Excellent
Thongmui from Singapore
Family with young children
Superior Twin Non-Smoking
Stayed 1 night in June 2018
Excellent location ”
Directly next to Otaru Canal. The room only covers 2 adults breakfast and not for the kids. Added the additional cost and also the car packing at the hotel. The rest are well taken care by the hotel. Good service from the hotel .
Reviewed July 02, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We are so sorry you need to pay the breakfast fee for children and parking fee. We apologize for any inconvenience. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko
Responded July 03, 2018
Hotel Nord Otaru
8.4
Excellent
Nichole from Singapore
Family with teens
Superior Twin Non-Smoking
Stayed 2 nights in December 2018
Excellent”
The staffs are freindly and helpful during and before the trip, helped us on all our inquiries on transport arrangement. Thank you
Reviewed December 11, 2018
Dear Guest, Thank you very much for choosing Hotel nord Otaru.And we appreciate you taking your time writing to us. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Hotel Nord Otaru Koto
Responded December 12, 2018
Hotel Nord Otaru
8.8
Excellent
LIM from Singapore
Family with teens
Superior Twin Non- Smoking
Stayed 3 nights in November 2018
Excellent”
This is the 2nd time my family stayed in this hotel, very convenient and easy to access.
Reviewed November 28, 2018
Thank you for staying with Hotel Nord Otaru. We will do our best service to satisficed for all guests. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru Chieko
Responded November 29, 2018
Hotel Nord Otaru
10.0
Exceptional
May from Malaysia
Family with teens
Superior Twin Non-Smoking
Stayed 1 night in November 2018
Clean but small room close to the Otaru Canal”
I like that we have a window overlooking the Otaru Canal. Nice comfortable room, very clean and neat place. No cons
Reviewed November 24, 2018
Thank you for staying with Hotel Nord Otaru. We are pleased to know that you enjoyed your stay. We have the more large room in our hotel. Please reserve it on next time. We look forward to seeing you again on your next trip to Otaru. Hotel Nord Otaru chieko
Responded November 24, 2018
Hotel Nord Otaru
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  • Exceptional location
  • Otaru Train Station is within 0.64 km