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Entrance, Hotel Novo in San Jose
Double Room, Hotel Novo in San Jose
Lobby, Hotel Novo in San Jose
Balcony/terrace, Hotel Novo in San Jose
Bathroom, Hotel Novo in San Jose
Bathroom, Hotel Novo in San Jose
Entrance, Hotel Novo in San Jose

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8.3

Excellent

1,923 reviews

1,923 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location
Closest landmarks
Lavandería Lavamex
230 m
Souvenir El Coco
290 m
Central Market (Mercado Central)
310 m
Banco Nacional de Costa Rica Exchange House
460 m
Bar Chavelona
580 m

Hotel Novo

Avenida Central y Primera, Calle 14, Merced, San Jose, Costa Rica, 60111 - See map

Conveniently situated in the Merced part of San Jose, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Bar

Laundry service

Announcements by hotel (1)
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Travel Sustainable property

Learn More

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Bar

Laundry service

Restaurants

Room service

Value for money8.3
Location rating8.8
Nearest airportTobías Bolaños International Airport (SYQ)
Distance to airport6.5 km

Rooms available at Hotel Novo

Excellent
Room comfort & quality

9

Triple Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 single bed and 1 queen be...
Enter dates to see prices
Double Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Quadruple Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Double Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Triple Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
Enter dates to see prices
Quadruple Room
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Double Bed room
...
  • Room size: 26 m²/280 ft²
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
QUADRUPLE ROOM 2 QUEEN BEDS FOR NON-SMOKERS
...
    Enter dates to see prices
    Double Room
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Hotel Novo have bars on-site?

      Delight in your holiday vacation the finest way with a beverage in your hand at Hotel Novo's bar readily available right in front of your doorstep for when you need a drink or two.

      What points of interest are near by Hotel Novo that are in walking range?

      While staying at Hotel Novo, jump start your getaway by exploring the nearest points of interest that are within walking distance to the property which include Church of Mercy, Lavandería Lavamex, and Souvenir El Coco.

      How long do guests typically stay at Hotel Novo?

      Verified past guests that have stayed at Hotel Novo had an average nightly stay of 2 nights at this property.

      At what time of the year is Hotel Novo most popular?

      Hotel Novo's most popular month where verified guests have stayed the most is in March.

      What do visitors love most about Hotel Novo?

      Past visitors that stayed at Hotel Novo have given this property a rating of 8.75 for its exceptional location as the main highlight for their stay.

      What is the average rating that past Solo travelers' have given to Hotel Novo?

      Past solo travelers that have stayed at this property have given Hotel Novo an average rating of 8.0. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that verified Business travelers' have given to Hotel Novo?

      Verified business travelers that have stayed at this property have given Hotel Novo an average rating of 8.6. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that verified Families with older children have given to Hotel Novo?

      Past families with older children that have stayed at this property have given Hotel Novo an average rating of 6.5. You can look into more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that verified Group travelers have given to Hotel Novo?

      Verified group travelers that have stayed at this property have given Hotel Novo an average rating of 7.8. You can find more precise customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

      What do local travelers think about Hotel Novo?

      Past local travelers that have stayed at this property have given Hotel Novo an average rating of 6.4. You can look up on more specific customer reviews, and feedback for this property down in the review section.

      What time is check-in and check-out at Hotel Novo?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

      Overall rating:

      8.3

      Excellent
      1,923 reviews
      Cleanliness
      8.6
      Facilities
      7.0
      Location
      8.8
      Read all reviews >
      More about Hotel Novo

      More about Hotel Novo

      Experience Comfort and Convenience at Hotel Novo in San Jose, Costa Rica

      Hotel Novo is a 3.0-star hotel located in the bustling city of San Jose, Costa Rica, that offers an array of facilities to ensure that guests have a comfortable and convenient stay. The hotel features a bar and restaurant where guests can enjoy delicious meals and drinks, as well as room service for those who prefer to dine in the comfort of their own room. Safety deposit boxes are available for guests to store their valuables, and free Wi-Fi is accessible in all rooms and public areas. For those who need to get around, the hotel offers car hire services, and luggage storage is available for guests who need a place to keep their belongings. Daily housekeeping ensures that the rooms are always clean and tidy, while laundry service is also available for guests who need it.

      Comfortable and Spacious Rooms at Hotel Novo

      Hotel Novo offers a range of comfortable and spacious rooms to cater to the needs of different travelers. The Double Room is a cozy 24 square meters space that comes with a Queen Bed, perfect for couples or solo travelers. The Quadruple Room, on the other hand, is a spacious 32 square meters space that comes with two Queen Beds, making it an ideal choice for families or groups of friends. The Triple Room, with a size of 26 square meters, offers a choice of either a Queen Bed or a Single Bed, making it a versatile option for travelers. All rooms are designed with your comfort in mind and come equipped with all the necessary amenities for a pleasant stay.

      Unmatched Comfort, Location, and Staff Performance at Hotel Novo

      Hotel Novo in San Jose, Costa Rica has received consistently high ratings from its satisfied guests, with an overall score of 8.0. The hotel's exceptional value is reflected in its impressive rating of 8.3, while its food and dining options have earned a score of 8.0. Guests have been particularly impressed with the cleanliness of the hotel, with a score of 8.6, and its unbeatable location, earning a score of 8.8. The hotel's comfort has also been highly rated, with a score of 9.0. But perhaps the most impressive rating is for the staff performance, with a score of 8.5, indicating that Hotel Novo's staff go above and beyond to ensure their guests have a comfortable and memorable stay. With such high ratings across the board, Hotel Novo is an excellent choice for anyone looking for a comfortable and convenient stay in San Jose, Costa Rica.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7

      Most talked about facilities

      Breakfast

      2 mentions

      Housekeeping

      1 mention

      Languages spoken
      • English
      • Spanish
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast takeaway service
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Restaurants
      • Room service
      • Vending machine
      Services and conveniences
      • Air conditioning in public area
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Xerox/fax in business center
      For the kids
      • Family room
      Access
      • CCTV in common areas
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      Getting around
      • Rental car

      Food and dining

      Restaurants on site
      Restaurant
      • No additional information available

      Location

      Avenida Central y Primera, Calle 14, Merced, San Jose, Costa Rica, 60111
      Excellent
      Location

      8.8

      Airports
      • Tobías Bolaños International Airport (SYQ)
        6.5 km
      • Juan Santamaría International Airport (SJO)
        14.8 km
      Hospital or clinic
      • Rafael Angel Calderon Guardia Hospital
        1.7 km
      Convenience store
      • Musmanni Mini Super
        540 m
      Cash withdrawal
      • ATM
        60 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00

      Property announcements

      In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

      Reviews of Hotel Novo from real guests

      Provided by verified guests of Agoda
      8.2
      Excellent
      Cleanliness8.6
      Facilities7.0
      Location8.8
      Room comfort and quality9.0
      Service8.5
      Value for money8.3
      High score for San Jose
      Rating
      9+ Exceptional (3)
      8-9 Excellent (2)
      7-8 Very Good (2)
      6-7 Good (0)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (4)
      Jun - Aug (3)
      Sep - Nov (0)
      Dec - Feb (1)

      Show reviews that mention 

      Showing 8 verified guest comments
      9.2
      Exceptional
      jean from Canada
      Couple
      Double Room
      Stayed 1 night in March 2022

      No frills”

      If you want frills, go to the Hilton. For the price you can't beat it. Rooms are very clean, staff is very nice, bathrooms are dated but otherwise it's perfectly fine.

      Reviewed March 14, 2022

      See room deals

      4.4
      Bulent from Turkey
      Solo traveler
      Double Room
      Stayed 2 nights in August 2019

      Average”

      Central location but very noisy. Furnitures are old. Breakfast is below average. It is fine if you are looking for somewhere to stay one or two nights and pay reasonable place. I do not recommend to couples.

      Reviewed August 30, 2019

      See room deals

      8.8
      Excellent
      YOUSUF from India
      Group
      Double Room
      Stayed 2 nights in June 2016

      I made a good choice ”

      The location was fantastic , the hotel was good so were the staff , at the price I would say it's a fantastic place to be

      Reviewed March 03, 2017

      See room deals

      9.2
      Exceptional
      YOUSUF from India
      Group
      Double Room
      Stayed 2 nights in July 2016

      Good”

      This hotel is centrally located , noisy day and night specially in Friday - Sunday , staff are wonderful , rooms are neat and clean , quite windy , view is fantastic , everything that one might need is just round the corner

      Reviewed July 13, 2016

      See room deals

      8.7
      Excellent
      Gareth from United States
      Couple
      Double Room
      Stayed 1 night in March 2016

      Nice location & room”

      location, cleanliness, takes credit cards

      We were only there for one night and had to leave early the next morning so we didn't try the breakfast, but our room was nice. No window, but it had AC, a big bathroom, and cable. No complaints for a place to stay one night.

      Reviewed March 13, 2016

      See room deals

      7.2
      Very good
      Eugenia from Uruguay
      Couple
      Double Room
      Stayed 1 night in May 2019

      Bueno”

      Pasamos la primer noche que llegamos. Queda cerca de la terminal de buses, se puede ir caminando al hotel. Está a media cuadra de la principal donde se encuentra todo y cerca del mercado central. El desayuno es aceptable. La zona durante la noche no es muy linda. La habitación era oscura sin ventanas al exterior pero limpia, y la cama era muy confortable. Recordable!

      Reviewed June 01, 2019

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      10.0
      Exceptional
      Raul from Argentina
      Couple
      Double Room
      Stayed 1 night in March 2015

      Muy agradable estadia”

      La atencion, la ubicacion y las comodidades

      El hotel cumplió con todas nuestras expectativas, la atención de todo el personal fue excelente. Nos brindaron ayuda en todo lo que necesitamos, hasta nos acompañaron para indicarnos donde podíamos hacer comprar algo que necesitábamos. El desayuno muy bueno. Realmente lo recomendamos.

      Reviewed March 10, 2015

      See room deals

      7.6
      Very good
      mikhail from Russia
      Solo traveler
      Double Room
      Stayed 4 nights in February 2022

      Very good”

      Для этой цены сойдет

      Reviewed February 14, 2022

      See room deals

      This is a popular property. Don't miss out!

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