This property is in high demand!
8 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- This neighborhood is preferred by frequent travelers. Properties here...
Great hotel, clean and perfect location in the center of KL.
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Check in was a breeze,

- Many guests have praised the breakfast at this property
Breakfast had ample of choice and good overall.
- Airport transfer available at additional charge. To request, check the...
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Free Wi-Fi
Swimming pool
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
8 travelers have booked today.
Based on 13,900 verified reviews
9.4
8.7
8.6
8.5
8.3
7.6
Nearest transportation options
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Raja Chulan Monorail Station is within 0.23 km
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Bukit Bintang MRT Station is within 0.45 km
Location rating score
There are 392 places in walking distance!
| Value for money | 8.5 |
| Distance to city center | 1.2 km |
| Location rating | 9.4 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 17.9 km |
Based on 10404 reviews from verified travelers
Hotel Novotel Kuala Lumpur City Centre provides airport transfer service upon request with an additional fee of 200 MYR in local currency. To request, check the box on the booking form just before the payment page.
Hotel Novotel Kuala Lumpur City Centre offers car park onsite with charges applied for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
At Hotel Novotel Kuala Lumpur City Centre, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
The average travel time to get from Hotel Novotel Kuala Lumpur City Centre to the airport is 45 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
While staying at Hotel Novotel Kuala Lumpur City Centre, take pleasure in your evening or night out at Fuze Club Kuala Lumpur, Finnegan’s, and Sky river to get the most out of your nightlife.
Verified past guests that have stayed at Hotel Novotel Kuala Lumpur City Centre had an average nightly stay of 2 nights at this property.
The typical room rate for Hotel Novotel Kuala Lumpur City Centre in the past month is 464.66 MYR, compared to city's average of 254.17 MYR.
Verified guests that stayed at Hotel Novotel Kuala Lumpur City Centre have given this property a rating of 9.376 for its exceptional location as the primary highlight for their stay.
Verified business travelers that have stayed at this property have given Hotel Novotel Kuala Lumpur City Centre an average rating of 8.0. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Hotel Novotel Kuala Lumpur City Centre’s community is Kuala Lumpur City Centre which includes popular restaurants such as THIRTY8 Restaurant, Bar & Lounge, Sabayon at EQ, and Tarbush Restaurant.
Wake up to a fantastic continental and buffet breakfast at Hotel Novotel Kuala Lumpur City Centre. Guests can enjoy breakfast offered with an additional charge of 52.22 MYR for adults and 26.11 MYR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Experience Modern Comfort at Hotel Novotel Kuala Lumpur City Centre
Welcome to Hotel Novotel Kuala Lumpur City Centre, a luxurious 4-star hotel conveniently located in the heart of Kuala Lumpur, Malaysia. With its prime location, this hotel offers easy access to the city's major attractions, shopping malls, and business districts. Whether you are visiting for business or leisure, Hotel Novotel Kuala Lumpur City Centre ensures a comfortable and memorable stay.
Built in 2006 and last renovated in 2019, this contemporary hotel boasts 302 well-appointed rooms that are designed with modern comforts and stylish furnishings. Each room is equipped with all the essential amenities to make your stay enjoyable and convenient. From spacious beds and high-speed internet access to flat-screen TVs and minibars, Hotel Novotel Kuala Lumpur City Centre offers everything you need for a relaxing retreat.
Check-in begins at 02:00 PM, allowing you to settle in and start your Kuala Lumpur adventure. The friendly and professional staff are always ready to assist you with any queries or requests you may have. Check-out is until 12:00 PM, giving you ample time to enjoy a leisurely morning before departing. The hotel also offers a convenient airport transfer service, with a travel time of approximately 45 minutes, ensuring a hassle-free journey to and from the airport.
Unwind and Indulge in Luxury at Hotel Novotel Kuala Lumpur City Centre's Entertainment Facilities
At Hotel Novotel Kuala Lumpur City Centre, guests can indulge in a wide range of entertainment facilities that are designed to provide the ultimate relaxation and rejuvenation experience. Whether you are looking to unwind after a long day of exploring the city or simply want to pamper yourself, this hotel has it all.
Step into the hotel's elegant bar and lounge area, where you can enjoy a refreshing cocktail or a glass of wine while soaking in the vibrant atmosphere. For those who want to look their best, the hotel also offers a salon where you can get a stylish haircut or a relaxing beauty treatment.
To truly unwind, head to the hotel's spa and wellness center. Here, you can indulge in a soothing massage that will melt away your stress and tension. After your massage, take a dip in the hot tub or relax in the sauna to further enhance your relaxation experience.
With its extensive range of entertainment facilities, Hotel Novotel Kuala Lumpur City Centre ensures that every guest can find their own slice of paradise within its walls. Whether you want to enjoy a drink at the bar, pamper yourself at the salon, or rejuvenate your body and mind at the spa, this hotel has everything you need for a truly memorable stay.
Stay Active at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre is the perfect destination for fitness enthusiasts and those looking to stay active during their stay in Kuala Lumpur. With a range of top-notch sports facilities, guests can maintain their workout routine and enjoy a refreshing swim in style.
Start your day with a few laps in the indoor pool, a serene oasis where you can escape the bustling city and focus on your fitness goals. The pool is surrounded by floor-to-ceiling windows, offering breathtaking views of the city skyline while you swim.
For a more intense workout, head to the fitness center, equipped with state-of-the-art equipment to cater to all your exercise needs. Whether you prefer cardio machines, weightlifting, or group classes, this fitness center has it all.
If you prefer to soak up the sun while working out, the outdoor pool is the place to be. Take a dip in the crystal-clear waters, or lounge by the poolside bar, sipping on refreshing cocktails while enjoying the tropical ambiance.
For those seeking a more holistic approach to fitness, the hotel also offers a dedicated yoga room. Unwind and rejuvenate your mind, body, and soul with a yoga session led by experienced instructors.
Best of all, access to the fitness center is complimentary for all guests, ensuring that you can stay active without any additional cost. So, whether you're a fitness enthusiast or simply looking to stay in shape during your stay, Hotel Novotel Kuala Lumpur City Centre's sports facilities have got you covered.
Convenience Facilities at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed without leaving the premises. Additionally, the safety deposit boxes offer a secure place for guests to store their valuables, providing peace of mind throughout their stay.
The hotel's concierge is always ready to assist guests with any requests or information they may need, ensuring a seamless experience. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. For those who prefer to smoke, there is a designated smoking area within the hotel. Free Wi-Fi is also provided in all rooms, allowing guests to stay connected and productive during their stay.
Other convenience facilities at Hotel Novotel Kuala Lumpur City Centre include dry cleaning services, express check-in/check-out for a quick and efficient arrival and departure process, and luggage storage for guests who arrive early or have a late departure. The daily housekeeping service ensures that the rooms are always clean and tidy, providing a comfortable and enjoyable stay for guests. With these convenience facilities, Hotel Novotel Kuala Lumpur City Centre aims to provide a seamless and enjoyable experience for all its guests.
Convenient Transport Facilities at Hotel Novotel Kuala Lumpur City Centre
At Hotel Novotel Kuala Lumpur City Centre, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a seamless journey from the airport to the hotel. Whether you are arriving or departing, the hotel's efficient and professional staff will be there to assist you.
For guests who prefer to drive, Hotel Novotel Kuala Lumpur City Centre provides a spacious and secure car park onsite. Self-parking is available, allowing guests to conveniently park their vehicles and explore the city at their own pace. Please note that car park charges are applied.
Additionally, the hotel offers a taxi service, making it easy for guests to navigate the city and visit popular attractions. Whether you need transportation for business meetings or sightseeing, the hotel's reliable taxi service is at your disposal. With these transport facilities, Hotel Novotel Kuala Lumpur City Centre ensures that guests can easily explore the vibrant city of Kuala Lumpur.
Modern Comfort and Convenience at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre offers a range of modern and well-appointed room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with air conditioning, allowing guests to adjust the temperature to their preference for a restful sleep. The hotel also provides bathrobes, perfect for relaxing after a long day of exploring the city or attending business meetings.
For entertainment options, guests can enjoy a selection of in-house movies on the television provided in the room. Whether it's catching up on the latest Hollywood blockbuster or simply unwinding with a favorite film, the in-house movies offer a great way to relax. The room also features a hairdryer, ensuring that guests can easily style their hair before heading out for the day.
In addition, the mini bar in each room is stocked with a variety of beverages and snacks, offering guests a convenient refreshment option without having to leave the comfort of their room. The satellite/cable TV allows guests to stay connected to the world, with a wide range of channels to choose from. Furthermore, the refrigerator in the room provides a convenient space to store any perishable items or drinks.
Hotel Novotel Kuala Lumpur City Centre's room facilities are designed to provide guests with a comfortable and enjoyable stay, offering modern amenities and conveniences for a truly memorable experience.
Indulge in a Culinary Journey at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre offers a range of dining facilities that will satisfy even the most discerning palates. With 24-hour room service, guests can enjoy a delicious meal in the comfort of their own room at any time of the day or night. The hotel's on-site restaurant provides a delightful dining experience, serving a variety of international and local cuisines that are sure to please every taste bud. For those who prefer the convenience of in-room dining, room service is available to cater to all gastronomic desires. The dedicated housekeeping team ensures that the dining area is kept clean and tidy, allowing guests to enjoy their meals in a pleasant and hygienic environment. With a halal restaurant on-site, Muslim guests can indulge in a delectable array of dishes prepared in accordance with Islamic dietary requirements. Start your day right with a scrumptious breakfast buffet that offers a wide selection of options, including a delightful continental breakfast spread.
Elegant Room Options at Novotel Kuala Lumpur City Centre
Booking these rooms through Agoda guarantees you the best available prices, allowing you to enjoy premium comfort without stretching your budget. The platform offers a hassle-free booking process, making it easy to secure your preferred room type quickly and confidently. Whether you're traveling for business or leisure, Agoda’s seamless experience ensures your stay at Novotel Kuala Lumpur City Centre begins smoothly, giving you more time to enjoy all that Kuala Lumpur has to offer.
Discover the Vibrant Kuala Lumpur City Centre
Immerse yourself in the bustling heart of Kuala Lumpur at Hotel Novotel Kuala Lumpur City Centre. Located in the vibrant Kuala Lumpur City Centre (KLCC) district, this hotel offers easy access to some of the city's most iconic landmarks and attractions. Whether you're a business traveler or a tourist, you'll find everything you need right at your doorstep.
Step outside the hotel and find yourself surrounded by a myriad of shopping destinations, including the world-renowned Suria KLCC mall and Avenue K. Indulge in a shopping spree as you explore the countless retail outlets, luxury brands, and local boutiques. After a day of retail therapy, take a leisurely stroll through the beautifully landscaped KLCC Park, where you can enjoy stunning views of the Petronas Twin Towers and relax amidst lush greenery.
For those seeking cultural experiences, the nearby Aquaria KLCC offers a fascinating journey through Malaysia's marine life, while the Petrosains Discovery Centre provides an interactive exploration of science and technology. Food enthusiasts will be spoilt for choice with the wide array of dining options in the area, ranging from local street food to international cuisines.
With its prime location and an abundance of attractions, Kuala Lumpur City Centre is the perfect base for exploring the vibrant city of Kuala Lumpur. Book your stay at Hotel Novotel Kuala Lumpur City Centre and immerse yourself in the energy and excitement of this dynamic district.
Convenient Transportation Options from Kuala Lumpur Airports to Hotel Novotel Kuala Lumpur City Centre
When traveling to Kuala Lumpur, Malaysia, and staying at the Hotel Novotel Kuala Lumpur City Centre, you have several convenient transportation options from the nearby airports.
If you arrive at Kuala Lumpur International Airport (KLIA), the fastest and most convenient way to reach the hotel is by taking a taxi or ride-sharing service. The journey takes approximately 50 minutes, depending on traffic conditions. Alternatively, you can also take the KLIA Ekspres train to KL Sentral, and from there, transfer to the KL Monorail to Bukit Bintang station, which is a short walk from the hotel.
Another airport option is Sultan Abdul Aziz Shah Airport, also known as Subang Airport. From here, you can take a taxi or ride-sharing service directly to the hotel, which will take approximately 40 minutes, depending on traffic. Alternatively, you can take the KLIA Ekspres train from Subang Airport to KL Sentral, and then transfer to the KL Monorail to reach Bukit Bintang station.
No matter which airport you arrive at, Hotel Novotel Kuala Lumpur City Centre is easily accessible and offers a convenient location in the heart of Kuala Lumpur City Centre. With its comfortable rooms, modern amenities, and proximity to popular attractions like the Petronas Twin Towers and Pavilion Kuala Lumpur, it is the perfect choice for both business and leisure travelers.
Discover Iconic Landmarks and Natural Beauty near Hotel Novotel Kuala Lumpur City Centre
Situated in the heart of Kuala Lumpur, Hotel Novotel Kuala Lumpur City Centre offers convenient access to some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the world-famous Petronas Twin Towers, an architectural marvel that dominates the city's skyline. Take a stroll through the adjacent KLCC Park, a lush green oasis in the midst of the bustling city, perfect for a leisurely walk or a picnic with family and friends.
For breathtaking panoramic views of Kuala Lumpur, head to Menara Kuala Lumpur, a towering observation deck that offers stunning vistas of the cityscape. If you're traveling with kids, don't miss the chance to explore Aquaria KLCC, an impressive underwater world that houses a diverse range of marine life. Just a short walk away, you can also explore the KLCC - Bukit Bintang Pedestrian Walkway, a covered walkway that connects the city's major shopping and entertainment districts.
Nature enthusiasts will appreciate the proximity to KL Forest Eco Park, a lush rainforest reserve in the heart of the city. Take a break from the urban jungle and immerse yourself in the tranquility of this green oasis. Additionally, history buffs can visit the Masjid Jamek Kampung Baru, a historic mosque that showcases the rich cultural heritage of Kuala Lumpur. With so many landmarks and attractions nearby, Hotel Novotel Kuala Lumpur City Centre is the perfect base for exploring all that the vibrant city has to offer.
Convenient Public Transport Stations near Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre is strategically located near several public transport stations, making it the perfect choice for travelers looking for convenient transportation options. The hotel is within walking distance of Raja Chulan Monorail Station, Ampang Park LRT Station, Bukit Nanas Monorail Station, LRT Train Station - Damai LRT, LRT Train Station - Kampung Baru, Dato' Keramat LRT Station, Jelatek LRT Station, and LRT Train Station - KLCC. These stations provide easy access to various parts of Kuala Lumpur, allowing guests to explore the city's attractions, shopping districts, and business centers with ease. Whether you're visiting for leisure or business, the proximity of these public transport stations ensures that you can conveniently navigate the city and make the most of your stay at Hotel Novotel Kuala Lumpur City Centre.
A Gastronomic Delight Just Steps Away
Hotel Novotel Kuala Lumpur City Centre is surrounded by an array of tantalizing dining options that are sure to satisfy even the most discerning palates. Indulge in the exquisite flavors of Italian cuisine at ZENZERO Restaurant & Wine Bar, or savor the aromatic spices of Malaysian cuisine at Restoran Nasi Kandar Pelita. For a truly unique dining experience, head to Atmosphere 360, a revolving restaurant that offers panoramic views of the city while you enjoy a delectable meal. If you're in the mood for some street food, Tapak Urban Street Dining is the perfect spot to sample a variety of local dishes. For a taste of Latin American cuisine, Fuego at Troika Sky Dining is a must-visit. Craving some Korean flavors? K Fry Urban Korean @ Suria KLCC is just a short stroll away. For a fine dining experience, Cantaloupe at Troika Sky Dining offers exquisite dishes in an elegant setting. Indulge in freshly baked goods at Kenny Hills Bakers, Ampang, or treat yourself to the finest caviar and oysters at Poseidon Reserve Caviar & Oyster Bar. With so many culinary options at your doorstep, your taste buds are in for a treat at Hotel Novotel Kuala Lumpur City Centre.
Nearby Shopping Landmarks for a Retail Paradise
Just moments from Hotel Novotel Kuala Lumpur City Centre, a vibrant shopping scene awaits. Explore Avenue K, a modern retail hub offering a diverse range of international brands and dining options. For a more traditional shopping experience, visit Ampang Park Shopping Centre, one of Kuala Lumpur’s oldest malls with a variety of stores and eateries. Art enthusiasts will appreciate The Weld, a creative space showcasing local art and design shops. For book lovers, Kinokuniya provides an extensive selection of books and stationery. Unique finds and handcrafted items can be discovered at Pucuk Rebung, Tear Proof, and Tenmoku Pottery, perfect for souvenirs or special gifts. Fashion and home decor enthusiasts will enjoy browsing Yoshi Connection and Abee Rugs, while Great Eastern Mall offers a mix of retail, dining, and entertainment options. Whether you're seeking luxury brands, cultural treasures, or everyday essentials, these shopping landmarks ensure an exciting retail experience just steps from the hotel.
Affordable Luxury at Hotel Novotel Kuala Lumpur City Centre
Indulge in a luxurious stay at Hotel Novotel Kuala Lumpur City Centre without breaking the bank. With an average room price of just $77, this hotel offers exceptional value for money compared to the city's average price of $58 per night.
At Hotel Novotel Kuala Lumpur City Centre, you can experience the perfect blend of comfort, convenience, and affordability. Each spacious and well-appointed room is designed to provide a relaxing retreat after a day of exploring the vibrant city. Enjoy modern amenities, plush bedding, and stunning city views, all at an unbeatable price.
Whether you're a business traveler or a leisure seeker, Hotel Novotel Kuala Lumpur City Centre offers a range of facilities and services to enhance your stay. Take a dip in the outdoor pool, work out at the fitness center, or indulge in a rejuvenating spa treatment. With its prime location in the heart of Kuala Lumpur, you'll have easy access to popular attractions, shopping malls, and dining options, making it the perfect choice for your next stay in the city.
Excellent Services and Friendly Staff
Hotel Novotel Kuala Lumpur City Centre has received numerous positive reviews from satisfied guests. One reviewer mentioned that they were overall satisfied with their stay and would definitely come back again. They highlighted the excellent services provided by the hotel staff, who were described as friendly and helpful. The hotel was also commended for its cleanliness and the beautiful rooms with great views. Guests also appreciated the well-provided facilities and the convenient location of the hotel. With its friendly and helpful staff, Hotel Novotel Kuala Lumpur City Centre ensures a pleasant and memorable stay for its guests.
Exceptional Customer Ratings at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre has consistently received exceptional customer ratings, making it a top choice for travelers visiting Kuala Lumpur. With an impressive overall rating of 8.4, this hotel surpasses expectations in various aspects, ensuring a memorable stay for its guests.
One of the standout features of Hotel Novotel Kuala Lumpur City Centre is its excellent value for money, with a rating of 8.3. Guests appreciate the affordable rates combined with the high-quality amenities and services offered by the hotel. Whether you are traveling for business or leisure, this hotel provides a great value proposition that allows you to enjoy a comfortable and enjoyable stay without breaking the bank.
The hotel's facilities also receive high praise, with a rating of 8.1. From the modern fitness center to the refreshing outdoor pool, guests have access to a range of facilities that cater to their needs. Whether you want to stay active or relax and unwind, Hotel Novotel Kuala Lumpur City Centre has you covered. The well-maintained facilities contribute to the overall positive experience and add an extra layer of convenience to your stay.
Furthermore, the hotel's staff performance is highly regarded, with a rating of 8.4. The friendly and attentive staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. Whether you need assistance with your room, recommendations for local attractions, or any other request, the staff at Hotel Novotel Kuala Lumpur City Centre is always ready to assist with a warm smile.
In addition to these remarkable ratings, the hotel's prime location also stands out, with a rating of 9.3. Situated in the heart of Kuala Lumpur, guests have easy access to popular attractions, shopping centers, and dining options. The convenient location allows you to explore the vibrant city with ease, making your stay at Hotel Novotel Kuala Lumpur City Centre even more enjoyable.
Overall, Hotel Novotel Kuala Lumpur City Centre's exceptional customer ratings highlight its commitment to providing an outstanding experience for its guests. With excellent value for money, top-notch facilities, attentive staff, and a prime location, this hotel is a fantastic choice for travelers seeking a memorable stay in Kuala Lumpur.
Excellent8.3
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
IMPORTANT ; ASEAN Summit 2025: Road Closures Notice Due to the ASEAN Summit 2025 taking place from 26 - 28 Oct 2025, there will be major road closures, traffic diversions, and related dry runs starting from 23 Oct 2025. Roads leading to the hotel will be affected during this period. Guests are advised to use the hotel side entrance on Jalan Kia Peng, opposite Hakka Restaurant. NOTE: Pool closure is until 23 Oct for major upgrades, with maintenance ongoing until 3 Nov 2025.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Stay in the heart of KL near top attractions like Pavilion shopping mall, Bukit Bintang, and KLCC. Enjoy excellent service from the friendly staff. The clean and comfortable rooms are highly-rated. You'll find fantastic dining and shopping options nearby, including delicious local restaurants. Don't miss the delicious breakfast spread with local favorites like nasi lemak, croissants, donuts, and a DIY salad bar. Room service is also available for added convenience.
Thoughtful 3M water provision appreciated, but front desk service can be slow for some guests.
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ChatGPT You said: Can u please help me review Novotel KLCC? We stayed there last Saturday (Merdeka Eve). We love the cleanliness, the location (easy to go to Pavilion, walking distance to KLCC Park for fireworks show during Merdeka Eve), friendly staff, good breakfast (not the best but still good). ChatGPT said: Here’s a polished review you could use (for Google, TripAdvisor, or Booking.com): ⭐️⭐️⭐️⭐️⭐️ (5/5) We stayed at Novotel KLCC on Merdeka Eve and had a wonderful experience. The hotel is very clean and well-maintained, which made our stay comfortable from the start. The location is excellent — just a short walk to Pavilion and within walking distance to KLCC Park, which was perfect for catching the Merdeka Eve fireworks. The staff were very friendly and welcoming, always ready to assist with a smile. Breakfast was good with a nice variety (not the absolute best we’ve had, but definitely enjoyable). Overall, the combination of cleanliness, convenience, and warm hospitality made our stay memorable. We would happily come back again.
Dear Wan, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager
The hotel is about 10-15mins walk from Raja Chulan LRT station along bumpy pavements and overhead bridge. It takes about 1hr by train (we had to change a few trains) from KLIA. Would recommend to take a Grab from KLIA to the hotel directly as it might be cheaper, faster and more convenient. We were greeted by an Indian man at the reception and he was so warm and friendly. We especially love the spacious and clean bedroom with huge tv screen. The king size bed was one of the best that we had lied down on. The toilet is spacious and clean, it also has a drinking water filter installed next to the sink. We were given a low level (level 8 out of the total level 28) and we thought it would be noisy as the hotel is located next to a busy road. However, we were wrong. We could not hear any traffic sound and the room is very very quiet, except for once or twice where we heard the ambulance / fire engine siren. The breakfast spread is not bad with western and local cuisines. They even have cheese platters. It is just a 5mins walk across the overhead bridge to go to Pavillion shopping mall. However, some parts of the road is unsheltered (in case it rains). We had a wonderful stay here.
Dear Joyce, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager
First time in KL after years. Hence, I opted for Novotel due to it’s location. If you’d like a hotel with less hassle, Novotel is just walking distance to Pavillion Bukit Bintang. This is one of the main reasons to stay here. Beyond that, Fahrenheit88, Sungei Want Plaza and all the popular touristy places are there. Also, booking a grab is easier as it’s away from the daily traffic jam at Bukit Bintang. The covered walkway just outside the hotel also leads to Suria KLCC which is about a 10 minutes walk under the shade. I stayed in the Executive King Room for 2 adults and 2 children (<4 y/o) which the King Bed is enough for us. I’m not a fan of carpeted floors due to it’s cleanliness and I doubt they are properly steamed and vacuumed every other day. Do take note: the TV isn’t a smart TV, hence there is no youtube, netflix etc. I do have to praise the breakfast as there is a good variety and the taste was good. Pretty much what you’d expect from a breakfast buffet. They also have the specially made Teh Tarik. Overall, my stay there was pleasant. Do give it a try if you like walking as it’s location is near Bukit Bintang and yet you’d be able to avoid the traffic jam there when booking a grab.
Dear Muhd, Thank you for taking the time to share your detailed review following your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you enjoyed our central location and found it convenient for shopping, sightseeing, and getting around the city with ease. It is also great to know that our Executive King Room suited your family well and that you enjoyed our breakfast spread, especially the freshly prepared Teh Tarik. We appreciate your feedback regarding the carpeted flooring and TV features, as guest insights like yours help us identify areas for improvement and future enhancements. Thank you once again for choosing to stay with us. We are pleased to know your overall experience was pleasant, and we hope to welcome you and your family back again on your next visit to Kuala Lumpur. Yours sincerely Angelia Ku General Manager
The hotel is just a few minutes walk to the Pavilion mall where you can find many restaurants and shopping. Room is also very spacious and the bed is comfortable. I really enjoyed my stay here and will definitely be coming back next time when im in KL again.
Dear Elishe, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Yours sincerely Angelia Ku General Manager
290 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
“Comfortable stay but service could be better”
While my stay was largely comfortable and the room was clean, my check in process was quite jarring. I had initially requested for an early check in, but due to capacity that wasn't able to be fulfilled. Understood that it wasn't the staff's fault so I left my baggage with them and confirmed my room/payment first. When I returned, it took me an additional 25 mins to check in. They couldn't find my receipt of room confirmation that I signed, and they also couldn't find my luggage. It led to me having to raise my tone a little, before the desk manager stepped in and my luggage was found in less than 1 minute. Felt that the situation was so disorganised then.
Dear Janelle, Thank you for sharing your feedback regarding your recent stay at Novotel Kuala Lumpur City Centre. We are glad to hear that you found your room comfortable. We sincerely apologise for the inconvenience caused during your check-in experience. Please rest assured that we have addressed this with our team to ensure smoother processes and better organisation in the future. Your feedback is valuable in helping us improve our service. We hope to have the opportunity to welcome you back and provide a seamless stay next time. Yours sincerely Angelia Ku General Manager