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8.1

Excellent
16.8% this month
/10
(5,463 reviews)See what guests said
Highly rated by guests – 93% would recommend
Housekeeping100
Shops48
Breakfast34
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
KLCC - Bukit Bintang Pedestrian Walkway

240 m

Pavillion Mall

250 m

Top Room@Top Hat

260 m

Parkson Kajang

270 m

Pavilion Kuala Lumpur

270 m

Popular landmarks
KLCC Park

550 m

Jalan Alor

580 m

Petronas Twin Towers

740 m

Menara Kuala Lumpur

980 m

Chinatown - Kuala Lumpur

2.0 km

Closest landmarks
Pro Heal Dental

80 m

Fuze Club Kuala Lumpur

120 m

California Fitness

210 m

Embassy of the Philippines

220 m

Thetole Acupuncture & Herbal Medical Centre

290 m

Hotel Novotel Kuala Lumpur City Centre

"Very Near pavillion,hotel also good"

Jun - May 11, 2022
Superior Hotel Novotel Kuala Lumpur City Centre
Facilities Hotel Novotel Kuala Lumpur City Centre
Lobby Hotel Novotel Kuala Lumpur City Centre
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Hotel Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Attention

This property is in high demand!

21 travelers have booked today.

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Value for money7.9
Distance to city center1.2 km
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km

Rooms available at Hotel Novotel Kuala Lumpur City Centre

Very good
Room comfort & quality

7.7

Executive Room with 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite - 1 King bed
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room with 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Room with 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
JUNIOR SUITE Junior Suite With 1 King Bed
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Superior King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hotel Novotel Kuala Lumpur City Centre have a hot tub?

A hot tub is one of the facilities available at Hotel Novotel Kuala Lumpur City Centre.

What time is check-in and check-out at Hotel Novotel Kuala Lumpur City Centre?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Novotel Kuala Lumpur City Centre also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Novotel Kuala Lumpur City Centre has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 5 MYR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Novotel Kuala Lumpur City Centre?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Novotel Kuala Lumpur City Centre. Halal breakfast is available for guests. There's an additional charge of 52.22 MYR for adults and 26.11 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hotel Novotel Kuala Lumpur City Centre?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Novotel Kuala Lumpur City Centre. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Hotel Novotel Kuala Lumpur City Centre?

On-site venues and convenient event services make Hotel Novotel Kuala Lumpur City Centre an ideal choice for hosting events such as seminars, corporate events and meetings. The 6 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Novotel Kuala Lumpur City Centre?

The closest train, metro, or bus station is Raja Chulan Monorail Station, 230 m away from Hotel Novotel Kuala Lumpur City Centre.

What restaurants are nearby Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre’s neighborhood is KLCC which includes popular restaurants such as Koryori Enoshima, Little Rara Thai Noodle House and Subway.

What popular shopping places are close to Hotel Novotel Kuala Lumpur City Centre?

Located in the KLCC area, Hotel Novotel Kuala Lumpur City Centre is close to great shopping choices like Suria KLCC, Parkson Kajang and CHARISMA jewellery.

What are popular attractions near Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre is located in KLCC area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre is located within KLCC, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Hotel Novotel Kuala Lumpur City Centre

  • 10

    Exceptional
    Location

    "Very Near pavillion,hotel also good"

    Jun

    |

    May 11, 2022

  • 8.4

    Excellent
    Location

    "Great location, very close to Pavilion mall."

    Candice

    |

    May 9, 2022

  • 8.4

    Excellent
    Staff 

    "The front office manager, Iskandar was very professional, pleasant and efficient."

    Candice

    |

    May 9, 2022

Overall rating:

8.1

Excellent
5,463 reviews
Cleanliness
7.9
Facilities
7.6
Location
9.1
Read all reviews >
What travelers say they love:
Friendly staff and greeted us with great smiles
Tan from Malaysia
Family with young children
More about Hotel Novotel Kuala Lumpur City Centre

More about Hotel Novotel Kuala Lumpur City Centre

Hotel Novotel Kuala Lumpur City Centre

Get the most from an urban escape in Kuala Lumpur when you book a room at Hotel Novotel Kuala Lumpur City Centre. Located right in the city center, Hotel Novotel Kuala Lumpur City Centre saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 8.0 km from Terminal Bersepadu Selatan, a stay at Hotel Novotel Kuala Lumpur City Centre adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by Hotel Novotel Kuala Lumpur City Centre. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Novotel Kuala Lumpur City Centre thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hotel Novotel Kuala Lumpur City Centre from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Hotel Novotel Kuala Lumpur City Centre even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Hotel Novotel Kuala Lumpur City Centre also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Hotel Novotel Kuala Lumpur City Centre begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Novotel Kuala Lumpur City Centre caters to its guests varied dietary restrictions with cuisine types such as halal available. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel Novotel Kuala Lumpur City Centre offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, salon, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room.


Around the property

Hotel Novotel Kuala Lumpur City Centre is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Don't forget to stop by Menara Kuala Lumpur located 970 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

166 mentions

Housekeeping

165 mentions

Internet

46 mentions

Swimming Pool

40 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Adult-only property
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Window
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site

Square restaurant

  • Cuisine: Local
  • Menu: A-la-carte

Qing Zhen chinese restaurant

  • Cuisine: Chinese
  • Menu: Buffet
Location
2 Jalan Kia Peng, KLCC, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.9 km
  • Kuala Lumpur International Airport (KUL)
    45.5 km

Public transportation

  • Raja Chulan Monorail Station
    230 m
  • SBK15 Muzium Negara
    370 m

Hospital or clinic

  • Pro Heal Dental
    80 m

Shopping

  • Pavilion Kuala Lumpur
    270 m

Convenience store

  • 7 Eleven
    150 m 3 min drive

Cash withdrawal

  • ATM
    140 m 1 min drive
What's nearby

Popular landmarks

  • KLCC - Bukit Bintang Pedestrian Walkway
    240 m
  • Pavilion Kuala Lumpur
    270 m
  • Aquaria KLCC
    300 m
  • KLCC Park
    550 m
  • Jalan Alor
    580 m
  • Petronas Twin Towers
    740 m
  • Menara Kuala Lumpur
    980 m
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.0 km
  • KL Bird Park
    2.9 km

Nearby landmarks

  • Pro Heal Dental
    80 m
  • Fuze Club Kuala Lumpur
    120 m
  • California Fitness
    210 m
  • Embassy of the Philippines
    220 m
  • Raja Chulan Monorail Station
    230 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    240 m
  • Pavillion Mall
    250 m
  • Top Room@Top Hat
    260 m
  • Parkson Kajang
    270 m
  • Pavilion Kuala Lumpur
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is 100% non-smoking property, therefore all guestrooms are strictly non-smoking.
  • Children 2-16 years old will be charged MYR 116.6 per child per night with extra bed included.
  • From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of MYR 10.00 per room per night stay.
  • Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
    Qing Zhen Chinese Restaurant and Premier Lounge are closed until further notice. Spiral Lounge is closed from December 2019 until March 2020. Swimming pool and Gym is closed from February 2020 until April 2020.
    Hotel is currently undergoing renovation from now until June 2020, with works being carried out on Mondays – Fridays 10:00 AM to 05:00 PM, Saturdays 10:00 AM – 02:00 PM
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200 MYR
  • Distance from city center1.2 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)52.22 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants1
  • Number of rooms 302
  • Room voltage220
  • Year property opened2006
  • Most recent renovation2019

Parking

  • Daily parking fee5 MYR
Property announcements

Qing Zhen Chinese Restaurant and Premier Lounge are closed until further notice.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Lift modernization works being carried out of now till September, 2021. There will be still lift running to the floors. Renovation works will be from Monday to Friday 09:00 AM to 06:00 PM, Saturday 10:00 AM to 05:00 PM. Premier lounge closed till further notice.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Hotel Novotel Kuala Lumpur City Centre from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.9
Facilities7.6
Location9.1
Room comfort and quality7.7
Service7.9
Value for money7.9
High score for Kuala Lumpur
Rating
9+ Exceptional (624)
8-9 Excellent (595)
7-8 Very Good (796)
6-7 Good (444)
<6 Below Expectation (353)
Time of the year
Mar - May (726)
Jun - Aug (628)
Sep - Nov (585)
Dec - Feb (873)
All guests (4,196)
All room types
All languages

Show reviews that mention 

Showing 2,812 verified guest comments
12345
8.7
Excellent
Dk from Brunei Darussalam
Couple
Stayed 4 nights in July 2012

Modern room and location ”

Location

We booked an executive room but was upgraded to a suite (thank you Novotel kuala lumpur). The room was modern and we couldn't find any fault with it. At first before arriving I was nervous from Reading some negative reviews but I guess those guest Were placed in rooms that have not been refurbished. Novotel at Kia Peng road is very well located. Less than a minute away is a pedestrian bridge that connects you to the pavilion mall (2 mins)and klcc (10-15 mins). We didn't get to try the restaurants or room service because the pavillion has a wide range of restaurants and a huge food court. I've stayed at various hotels in kl before but find the Novotel to be one The best in terms of location. The room was also much better compared to the overpriced Dorsett hotel. The only drawback was the wifi in the room was only for one.

Reviewed July 09, 2012

See room deals

9.3
Exceptional
Andre from Singapore
Couple
Stayed 2 nights in November 2010

Friendly people and great location for shopping.”

Near Pavilion for everything you need.
The pillows are too soft and you wake up feeling sore.

Great location but Stay at Novotel for easy access to Pavilion the huge shopping mall in Kuala Lumpur. You can bascially get everything from here. Nearby shopping centres are KLCC and many more! Remember to claim your tourist discount card from the reception of KLCC shopping mall to enjoy 10% discounts on most shops! The bad about the hotel is the super soft pillows. We certainly don't enjoy our sleep and often feel uncomfortable. Time to change pillows! Overall a pleasant stay!worse pillow ever.

Reviewed November 24, 2010

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9.3
Exceptional
Gregory from United Kingdom
Business traveler
Stayed 2 nights in June 2013

Conveniently located hotel in city centre”

Centrally located, with shops restaurants nearby

This is a comfortable international hotel located in the centre of Kuala Lumpur. I chose this hotel because the price was reasonable, the quality and service is good, it is centrally located in the KLCC area (good for business meetings) and is right next door to the large Pavilion shopping mall. You can walk into the Pavilion mall in 2 minutes from the hotel and it has a wide range of restaurants and in particular and excellent food court in the basement with a wide range of local foods at very reasonable prices. The Pavilion mall also has extensive shopping opportunities if you are so inclined.

Reviewed June 22, 2013

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9.3
Exceptional
Gregory from United Kingdom
Business traveler
Stayed 2 nights in January 2013

Nice hotel in an excellent occasion”

a three minute walk from the Pavilion shopping mall

this is a reasonably priced hotel in a very convenient location in the centre of Kuala Lumpur. I suspect the hotel was recently renovated but they did a good job and I only realised from the bathroom (fittings were an older style). My room was excellent with acomfortable but firm bed. The service and the hotel was very good and the staff were very accommodating. I would definitely stay in this hotel again, particularly if I got the same price. Another benefit is that it was always relatively easy to get a taxi if you took the hotel taxi - this is the same price as the higher tier of taxes which are driving around KL anyway. However if you want to be obstinate and try to get the cheapest budget taxi then you might have to wait a while (but that's true anywhere in KL).

Reviewed February 07, 2013

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10.0
Exceptional
Elaine from Philippines
Solo traveler
Stayed 3 nights in December 2012

Beautiful Hotel with warm people”

Kind hotel staff who are happy to help you with your travel

i arrived in lcct malaysia last december 3 and nice malaysian people at the bus ticketing office help me have a direct trip by bus from lcct to novotel klcc for only mr18. upon the arrival at the novotel around 10pm, the hotel staff greeted me with a warm smile and assisted me with my luggage. then the receptionist directly handed me my room key right after i handed to her the copy of my agoda confirmation voucher. im glad that agoda already prepared everything for my stay at novotel that i encountered no hassles during my happy days in klcc. novotel is at the center of klcc. it is just a walking distance from varied beautiful malls and eco-parks in the area. it is also just a 5 to 10-min walking distance to different hotels and conference sites. the staff are very much willing to assist you in calling a taxi, or for your route to particular destinations, or when you ask for stores where you can buy inexpensive souvenirs and delicious asian delicacies. it made my experince in malaysia a happy, untiring, safe and memorable one. agoda and novotel became one of the reasons why i hope to visit malaysia again. :)

Reviewed December 19, 2012

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8.7
Excellent
Fedras from Indonesia
Family with young children
Stayed 1 night in July 2011

Nice Hotel”

Clean, great location

i had arrived at novotel kuala lumpur at 6 am, i thought it too early to get our rooms ( i'm booking 2 rooms ) , yes our rooms are not ready yet, so i request for 1 room first because i have a little daughter ( 3 years old ) , the reception is very care, she borrowed us a suite rooms for take a rest until our rooms are ready, but when i request for late check out, they only gave me until 1 pm, but that fine for me. actually the hotel is very nice, clean room, great location, the pavilion mall is just beside , only take 10 minute walk to get to klcc ( petronas tower ), thanks agoda

Reviewed July 16, 2011

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8.8
Excellent
Kum from Malaysia
Group
Stayed 1 night in September 2016

Weekend Vacations”

Very good location within the Kuala Lumpur City Centre area. Bridge walkway links to KLCC mall. Just acroos the road is the Bukit Bintang area. The hotel has facilities suitable for all members of the family. Breakfast is a good spread both local and English Reception and housekeeping staff are very friendly and courteous to our requests. Will definitely return again

Reviewed September 13, 2016

See room deals

8.7
Excellent
FENG from China
Couple
Stayed 2 nights in November 2008

novetel”

Good location near CBD.
Limited room space and poor sound insulation.

The Novotel Hydro Majestic is conveniently located adjacent to the Kuala Lumpur Convention Centre, in the famous Golden Triangle tourist and commercial precinct. The 28 storey hotel features 291 rooms, an executive floor, 4 restaurants, a fitness centre, spa and swimming pool. Situated in the popular Bukit Bintang shopping district and only 500 metres from Petronas Twin Towers (the worlds tallest building), guests have easy access to the city's trendiest boutiques, cafes and major tourist attractions.

Reviewed November 26, 2008

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7.6
Very good
TAI from Malaysia
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in October 2020

Good Hotel in Town”

Novotel Hotel is a good hotel in town. it located between Bukit Bintang and KLCC. It take 7 minutes walk to Pavillion Mall, 10 minutes walk to Sg. Wamg Plaza and 20 minutes to KLCC. Novotel hotel Kuala Lumpur just renovated. The room size is just fit for 2 persons staying, bed is comfortable, new carpet, hot water is good and water pressure is good. The Centralise aircond is hard to control as sometime we feel cold and sometime feel not cool as temperature set as 13 and fan speed is highest. The room is come with 55 inch LED, but the channel selection is very limited especially no channel for Chinese beside NTV 7 and 8TV. The hotel do not serve buffet breakfast and they only provide simple breakfast and send to the room in the morning. The hotel parking need to pay RM 5.00 per day but can be multiple entry in and out within a day or 24 hours. However, we will recommend this hotel to those who need to stay in Kuala Lumpur City Center.

Reviewed October 30, 2020

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Dear Tai, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Director Novotel Kuala Lumpur City Centre

Responded October 30, 2020
Hotel Novotel Kuala Lumpur City Centre
8.3
Excellent
Rufus from Singapore
Solo traveler
Stayed 1 night in January 2011

Great Location”

Fantastic Location

Whether for shopping or business, Hotel Novotel Kuala Lumpur City Centre is located in an ideal location just behind Pavilion KL which is a large and modern mall on Jalan Bukit Bintang. The hotel is simply furnished and clean although it is located in a relatively old building. However, the location makes it ideal and relatively affordable compared to the surrounding hotels in the vicinity.

Reviewed January 23, 2011

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9.7
Exceptional
Karthik from India
Couple
Stayed 1 night in August 2010

Excellent Hotel at prime location in Kuala Lampur”

Very near to the most famous shopping malls in Kuala Lampur, 10 Minute walking distance from KLCC and Petronas Towers
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We went for 1 day trip to Kuala Lampur. As the time was very less for us, we had to cover shopping and sight seeing. All the major shopping malls like Pavilion, Times Square, Golden Triange, Umbi Street market are very close to Novotel. Pavilion which is the major shopping complex in Kuala Lampur is just 1 minute walk. KLCC is 10 minute walk and also you can find various attractions across the road. We got a free upgrade to the executive suite and also the view from the Hotel was amazing. The room facilities were very good and WIFI was free. We would highly recommend this hotel for those are going to Kuala lampur for shopping and quick sight seeing.

Reviewed August 08, 2010

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8.3
Excellent
Eduardo from Philippines
Couple
Stayed 1 night in September 2009

superb location”

-superb location
-none

when staying in kuala lumpur for a short while, highly consider novotel hydro majestic. it's location is walking distance to the essential sites in kuala lumpur. RIGHT ACCROSS the hotel is pavilion shopping mall which, for me, is the best shopping mall in KL. it is also a few minutes walk to the petronas towers and klcc suria (another shopping mall), and bintang walk. the rooms were clean and there was a prtial view of the petronas from our room... not bad!!! just beware of the gap-toothed lady in the taxi/limousine desk. i simply asked what is there too see in bintang walk and she said it was a 20 minute walk and if i needed a cab. well it was NOT a 20 minute walk after all... 10 minutes at most!

Reviewed September 13, 2009

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10.0
Exceptional
Sudhir
Couple
Stayed 3 nights in October 2019

Amazing Stay ”

Novotel Is My Anytime Favourite Brand When It Comes To Hotels. In Kuala Lumpur It is Located In The City Centre, from where every place can be accessed easily. Rooms Are Spacious Enough, Good Hospitality of the Staff.

Reviewed October 21, 2019

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Thank you Sudhir for your kind and encouraging words, my team and I are very happy to hear that all went well and we certainly look forward to your next visit at Novotel. In June 2020 we will be launching our new outlets Gourmet Bar and Food Exchange which we know you will really enjoy. Thanks and best regards Susan Anthony General Manager

Responded November 12, 2019
Hotel Novotel Kuala Lumpur City Centre
9.2
Exceptional
Cherie from Philippines
Family with young children
Stayed 2 nights in May 2019

Good hotel and location”

Hotel Novotel Kuala Lumpur is under going construction and I am fully aware of it. Although it's a little bit hot when we check-in. I thought it will get cooler but it's not but we managed. The staff are so nice and friendly. Location are very accessible to malls and restaurant. Overall stay was really okay, my family enjoyed it and we will consider coming back.

Reviewed May 14, 2019

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Thanks for your review and we hope to see you again after renovations complete next year. Best regards,  Goh Ching Sing Marcom / Guest Experience Manager Novotel Hotel Kuala Lumpur 

Responded May 29, 2019
Hotel Novotel Kuala Lumpur City Centre
8.3
Excellent
Haji from Brunei Darussalam
Couple
Stayed 1 night in December 2010

Great location between KLCC & Pavillion”

Great Gymnasium
Hopefully to have complimentary wifi Internet at least at lobby area or in the room as well

Enjoy staying one night stay at Novotel Hotel with a very comfortable room. And Novotel Hotel location is a very strategic area which is located in just a few minutes walk to the famous twin tower shopping centre, Kuala Lumpur Convention Centre and also just a few minutes walk to the executive and exclusive shopping centre Pavillion with a very beautiful Christmas decoration. Had a pleasant stay as well. Thanks a lot to Agoda

Reviewed December 09, 2010

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8.7
Excellent
Josephine from Australia
Couple
Stayed 2 nights in December 2012

Great location and great room ”

Minutes away from Pavilion Shopping Centre

The Novotel undoubtedly is the best hotel I've stayed in Kuala Lumpur. Room was clean and sufficient for a pleasant 2 nights stay. Right next door are the Hakka Restaurant where the food may not be the best but I have no complaints, and Pavilion is just a short walk away up a set of escalators which leads to KLCC and the busy Bukit Bintang area.

Reviewed December 23, 2012

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9.3
Exceptional
Wilma from Netherlands
Group
Stayed 3 nights in October 2009

Our stay at Nvotel Kuala Lumpur”

Close to the centre in the Golden Triangle. Friendly and helpfull staff. Good value for money. On walking distance to the Pavillion (a beautifull shopping centre).
Price of breakfast and drinks at the bar are too expensive.

Very nice hotel in the centre of Kuala Lumpur. If you know the way, you can walk to the KLCC where you find trains and busses that take you to Sentral (from there it takes one hour on the airport). Very comfortable beds and great bathroom. The soap smels great! Friendly en helpful staff.

Reviewed October 07, 2009

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8.3
Excellent
Yassine from France
Solo traveler
Stayed 3 nights in December 2009

a nice hotel, great location !”

central location, close to Pavilion Shopping Centre (with a great multiplex movie theatre), also relatively close to Sungei Wang Plaza (Clothing) and Low Yat Plaza (Electronics)all within walking distance
hard to find an honest taxi driver who accepts to turn on the meter ! noisy airconditionning

Novotel Norsk Hydro is a four star hotel and deserves that distinction fully. The best feature is the central location (Bukit Bintang and KLCC area) which is great for all kinds of shopping tours. The rooms are standard, clean, the service is very correct; the pool and fitness areas are more than adequate. Altogether, I enjoyed staying there and will probably return to the same hotel on my next trip to Kuala Lumpur !

Reviewed December 29, 2009

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9.6
Exceptional
Geraldine from United Kingdom
Couple
Junior Suite - 1 King bed
Stayed 1 night in June 2017

Would stay again.”

The Novotel is not for you if you are looking for 5* luxury.However we booked the junior suite and for the price we paid were extremely satisfied. A large living room, sizeable bedroom and large bathroom were above standard. We had little contact with the staff but those we did have contact with were extremely pleasant and friendly. The breakfast on the executive floor was excellent. The best thing was the proximity to both Pavillion and KLCC. We would definitely book Novotel again for a short city break.

Reviewed June 28, 2017

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Dear Geraldine, Greetings from Novotel Kuala Lumpur City Centre. Thank you for your generous feedback with us about your stay. We are delighted to read that you had a great experience at Novotel Kuala Lumpur City Centre and we would be more than happy to extend the same quality service to you at any given opportunity. This is also means the world to us, it drives us to give better services in the future. We've conveyed your compliments to the Executive Chef and his F&B team - they're ecstatic for sure! Again, thank you for such an outstanding review and we are excited to extend our service to you in the near future. Best regards, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

Responded June 29, 2017
Hotel Novotel Kuala Lumpur City Centre
8.7
Excellent
ZHEN from China
Couple
Stayed 2 nights in October 2007

nice hotel”

convenient and value for money.
the lobby is too small.

Good location,just 5-10 mins walk to KLCC. Nice view,you can see the twin tower from window in some rooms. Spacious and clean room,a little bigger than the room in other Novotels. Value for money. It's really a good choose for staying in Kuala Lumpur,both for business and travel.

Reviewed September 10, 2009

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