Hotel Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, KLCC, Kuala Lumpur, Malaysia, 50450 - See map
Free Wi-Fi
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Hotel Novotel Kuala Lumpur City Centre

"We return to Novotel Hotel all the time as the hotel is located in a convenient location close to the pedestrian bridge linking Pavilion Mall and KLCC..."

Nizam - August 20, 2019

Superior Hotel Novotel Kuala Lumpur City Centre
Lobby Hotel Novotel Kuala Lumpur City Centre
Swimming pool [outdoor] Hotel Novotel Kuala Lumpur City Centre
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to KLCC - Bukit Bintang Pedestrian Walkway
Within 240 m of property
See map
Popular landmarks
Pro Heal Dental 80 m
Fuze Club Kuala Lumpur 120 m
California Fitness 210 m
Embassy of the Philippines 220 m
Raja Chulan Monorail Station 230 m
KLCC - Bukit Bintang Pedestrian Walkway 240 m
Pavillion Mall 250 m
Top Room@Top Hat 260 m
Parkson Kajang 270 m
Pavilion Kuala Lumpur 270 m
Nearby landmarks
KLCC - Bukit Bintang Pedestrian Walkway 240 m
Pavilion Kuala Lumpur 270 m
Aquaria KLCC 300 m
KLCC Park 550 m
Jalan Alor 580 m
Petronas Twin Towers 740 m
Menara Kuala Lumpur 980 m
Chinatown - Kuala Lumpur 1.97 km
Central Market 1.99 km
KL Bird Park 2.89 km
9.0

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.7
Distance to city center1.2 km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km

Rooms available at Hotel Novotel Kuala Lumpur City Centre

Very good
Room comfort & quality
7.7
Junior Suite - 1 King bed
Junior Suite - 1 King bed
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Deluxe Room with 1 King Bed
Deluxe Room with 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Deluxe Room with 2 Single Beds
Deluxe Room with 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Junior King Suite
Junior King Suite
...
  • Room size: 56 m²/603 ft²
  • Shower and bathtub
  • 1 king bed
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Superior
Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds and 1 double ...
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
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Superior King Bed
Superior King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
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Executive King Room
Executive King Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 2 single beds
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Executive King Bed
Executive King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed and 1 king bed
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Twin Premier
Twin Premier
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Hotel Novotel Kuala Lumpur City Centre?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Novotel Kuala Lumpur City Centre also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Novotel Kuala Lumpur City Centre has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 5 MYR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Hotel Novotel Kuala Lumpur City Centre

  • 9.2
    Exceptional

    "Stayed here for 4 nights and overall experience was satisfactory."

    Sam

    |

    December 13, 2019

  • 10.0
    Exceptional

    "This was one of the better hotels that I'd stayed in KL so far."

    Hong

    |

    November 4, 2019

  • 10.0
    Exceptional

    "This was one of the better hotels that I'd stayed in KL so far."

    Hong

    |

    October 19, 2019

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.0/10
Room comfort score
7.7/10
Review score - United States
7.9/10
Room size
37 sqm.
Better than
98
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Bigger than
95
%
of Kuala Lumpur properties
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Overall rating:
7.9
Very good
4,672 reviews
Cleanliness
7.7
Facilities
7.3
Location
9.0
Read all reviews >
What travelers say they love:
The hotel is just 5 minutes away frim Pavilion Shopping Mall...
Mimi from Singapore
Family with older children
More about Hotel Novotel Kuala Lumpur City Centre

More about Hotel Novotel Kuala Lumpur City Centre

The Hotel Novotel Kuala Lumpur City Centre is located in the ideal location, right in the heart of Kuala Lumpur. The gigantic Petronas Twin Towers are literally a stone’s throw away, as is the Golden Triangle where you will find the ultimate shopper’s paradise of Bukit Bintang Street. A covered walkway also connects the hotel with Pavilion Mall, a high-end shopping center that is fast becoming a favorite with locals and visitors alike. For the business traveler, Kuala Lumpur Convention Center is also within walking distance. All guestrooms are equipped with modern in-room facilities on par with international standards and offer a comfortable haven in the heart of the city. Book your room now at Hotel Novotel Kuala Lumpur City Centre via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.

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Most talked about facilities

Breakfast
167 mentions
Housekeeping
165 mentions
Internet
46 mentions
Swimming Pool
40 mentions

What they offer

9.2
Exceptional
Breakfast

"Breakfast spread had a good variety and rooms were huge and ..."

Sam

|

December 13, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Halal

Restaurants on site

Square restaurant
Cuisine:Local
Menu:A-la-carte
Qing Zhen chinese restaurant
Cuisine:Chinese
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
Tony Roma's
270 m American, Barbecue, European
Fish & Co. (pavilion Kl)
380 m American, Halal, Seafood
Ship
380 m American, Asian, European
Asian cuisine
Asian cuisine
Hakka Restaurant
90 m Asian, Chinese, Malaysian
Din Tai Fung Pavilion KL
110 m Asian, Chinese, Taiwanese
PakCik Cafe & Restaurant
210 m Asian, Bangladeshi, Chinese
Chinese cuisine
Chinese cuisine
Silk Road
330 m Chinese
biba's, mandarin oriental
510 m Chinese
Royal China Restautant
520 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Novotel Kuala Lumpur City Centre from real guests

Overall rating
7.9
Very good
From 4672 reviews
9.0Location
7.8Service
7.7Cleanliness
Agoda Reviews (3590)Booking.com Reviews (1082)
Rating via Agoda7.9
/
10
Cleanliness7.7
Facilities7.3
Location9.0
Room comfort and quality7.7
Service7.7
Value for money7.7
High score for Kuala Lumpur
Rating
9+ Exceptional (454)
8-9 Excellent (563)
7-8 Very Good (767)
6-7 Good (436)
<6 Below Expectation (342)
Time of the year
Mar - May (621)
Jun - Aug (626)
Sep - Nov (550)
Dec - Feb (765)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (3590)
All room types
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Show reviews that mention 

Showing 2562 verified guest comments
12345
8.7
Excellent
Dk from Brunei Darussalam
Couple
Stayed 4 nights in July 2012

Modern room and location ”

Location

We booked an executive room but was upgraded to a suite (thank you Novotel kuala lumpur). The room was modern and we couldn't find any fault with it. At first before arriving I was nervous from Reading some negative reviews but I guess those guest Were placed in rooms that have not been refurbished. Novotel at Kia Peng road is very well located. Less than a minute away is a pedestrian bridge that connects you to the pavilion mall (2 mins)and klcc (10-15 mins). We didn't get to try the restaurants or room service because the pavillion has a wide range of restaurants and a huge food court. I've stayed at various hotels in kl before but find the Novotel to be one The best in terms of location. The room was also much better compared to the overpriced Dorsett hotel. The only drawback was the wifi in the room was only for one.

Reviewed July 09, 2012
9.3
Exceptional
Andre from Singapore
Couple
Stayed 2 nights in November 2010

Friendly people and great location for shopping.”

Near Pavilion for everything you need.
The pillows are too soft and you wake up feeling sore.

Great location but Stay at Novotel for easy access to Pavilion the huge shopping mall in Kuala Lumpur. You can bascially get everything from here. Nearby shopping centres are KLCC and many more! Remember to claim your tourist discount card from the reception of KLCC shopping mall to enjoy 10% discounts on most shops! The bad about the hotel is the super soft pillows. We certainly don't enjoy our sleep and often feel uncomfortable. Time to change pillows! Overall a pleasant stay!worse pillow ever.

Reviewed November 24, 2010
9.3
Exceptional
Gregory from United Kingdom
Business traveler
Stayed 2 nights in June 2013

Conveniently located hotel in city centre”

Centrally located, with shops restaurants nearby

This is a comfortable international hotel located in the centre of Kuala Lumpur. I chose this hotel because the price was reasonable, the quality and service is good, it is centrally located in the KLCC area (good for business meetings) and is right next door to the large Pavilion shopping mall. You can walk into the Pavilion mall in 2 minutes from the hotel and it has a wide range of restaurants and in particular and excellent food court in the basement with a wide range of local foods at very reasonable prices. The Pavilion mall also has extensive shopping opportunities if you are so inclined.

Reviewed June 22, 2013
9.3
Exceptional
Gregory from United Kingdom
Business traveler
Stayed 2 nights in January 2013

Nice hotel in an excellent occasion”

a three minute walk from the Pavilion shopping mall

this is a reasonably priced hotel in a very convenient location in the centre of Kuala Lumpur. I suspect the hotel was recently renovated but they did a good job and I only realised from the bathroom (fittings were an older style). My room was excellent with acomfortable but firm bed. The service and the hotel was very good and the staff were very accommodating. I would definitely stay in this hotel again, particularly if I got the same price. Another benefit is that it was always relatively easy to get a taxi if you took the hotel taxi - this is the same price as the higher tier of taxes which are driving around KL anyway. However if you want to be obstinate and try to get the cheapest budget taxi then you might have to wait a while (but that's true anywhere in KL).

Reviewed February 07, 2013
10.0
Exceptional
Elaine from Philippines
Solo traveler
Stayed 3 nights in December 2012

Beautiful Hotel with warm people”

Kind hotel staff who are happy to help you with your travel

i arrived in lcct malaysia last december 3 and nice malaysian people at the bus ticketing office help me have a direct trip by bus from lcct to novotel klcc for only mr18. upon the arrival at the novotel around 10pm, the hotel staff greeted me with a warm smile and assisted me with my luggage. then the receptionist directly handed me my room key right after i handed to her the copy of my agoda confirmation voucher. im glad that agoda already prepared everything for my stay at novotel that i encountered no hassles during my happy days in klcc. novotel is at the center of klcc. it is just a walking distance from varied beautiful malls and eco-parks in the area. it is also just a 5 to 10-min walking distance to different hotels and conference sites. the staff are very much willing to assist you in calling a taxi, or for your route to particular destinations, or when you ask for stores where you can buy inexpensive souvenirs and delicious asian delicacies. it made my experince in malaysia a happy, untiring, safe and memorable one. agoda and novotel became one of the reasons why i hope to visit malaysia again. :)

Reviewed December 19, 2012
8.7
Excellent
Fedras from Indonesia
Family with young children
Stayed 1 night in July 2011

Nice Hotel”

Clean, great location

i had arrived at novotel kuala lumpur at 6 am, i thought it too early to get our rooms ( i'm booking 2 rooms ) , yes our rooms are not ready yet, so i request for 1 room first because i have a little daughter ( 3 years old ) , the reception is very care, she borrowed us a suite rooms for take a rest until our rooms are ready, but when i request for late check out, they only gave me until 1 pm, but that fine for me. actually the hotel is very nice, clean room, great location, the pavilion mall is just beside , only take 10 minute walk to get to klcc ( petronas tower ), thanks agoda

Reviewed July 16, 2011
8.8
Excellent
Kum from Malaysia
Group
Stayed 1 night in September 2016

Weekend Vacations”

Very good location within the Kuala Lumpur City Centre area. Bridge walkway links to KLCC mall. Just acroos the road is the Bukit Bintang area. The hotel has facilities suitable for all members of the family. Breakfast is a good spread both local and English Reception and housekeeping staff are very friendly and courteous to our requests. Will definitely return again

Reviewed September 13, 2016
8.7
Excellent
FENG from China
Couple
Stayed 2 nights in November 2008

novetel”

Good location near CBD.
Limited room space and poor sound insulation.

The Novotel Hydro Majestic is conveniently located adjacent to the Kuala Lumpur Convention Centre, in the famous Golden Triangle tourist and commercial precinct. The 28 storey hotel features 291 rooms, an executive floor, 4 restaurants, a fitness centre, spa and swimming pool. Situated in the popular Bukit Bintang shopping district and only 500 metres from Petronas Twin Towers (the worlds tallest building), guests have easy access to the city's trendiest boutiques, cafes and major tourist attractions.

Reviewed November 26, 2008
7.6
Very good
TAI from Malaysia
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in October 2020

Good Hotel in Town”

Novotel Hotel is a good hotel in town. it located between Bukit Bintang and KLCC. It take 7 minutes walk to Pavillion Mall, 10 minutes walk to Sg. Wamg Plaza and 20 minutes to KLCC. Novotel hotel Kuala Lumpur just renovated. The room size is just fit for 2 persons staying, bed is comfortable, new carpet, hot water is good and water pressure is good. The Centralise aircond is hard to control as sometime we feel cold and sometime feel not cool as temperature set as 13 and fan speed is highest. The room is come with 55 inch LED, but the channel selection is very limited especially no channel for Chinese beside NTV 7 and 8TV. The hotel do not serve buffet breakfast and they only provide simple breakfast and send to the room in the morning. The hotel parking need to pay RM 5.00 per day but can be multiple entry in and out within a day or 24 hours. However, we will recommend this hotel to those who need to stay in Kuala Lumpur City Center.

Reviewed October 30, 2020

Dear Tai, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Director Novotel Kuala Lumpur City Centre

Responded October 30, 2020
Hotel Novotel Kuala Lumpur City Centre
8.3
Excellent
Rufus from Singapore
Solo traveler
Stayed 1 night in January 2011

Great Location”

Fantastic Location

Whether for shopping or business, Hotel Novotel Kuala Lumpur City Centre is located in an ideal location just behind Pavilion KL which is a large and modern mall on Jalan Bukit Bintang. The hotel is simply furnished and clean although it is located in a relatively old building. However, the location makes it ideal and relatively affordable compared to the surrounding hotels in the vicinity.

Reviewed January 23, 2011
9.7
Exceptional
Karthik from India
Couple
Stayed 1 night in August 2010

Excellent Hotel at prime location in Kuala Lampur”

Very near to the most famous shopping malls in Kuala Lampur, 10 Minute walking distance from KLCC and Petronas Towers
-

We went for 1 day trip to Kuala Lampur. As the time was very less for us, we had to cover shopping and sight seeing. All the major shopping malls like Pavilion, Times Square, Golden Triange, Umbi Street market are very close to Novotel. Pavilion which is the major shopping complex in Kuala Lampur is just 1 minute walk. KLCC is 10 minute walk and also you can find various attractions across the road. We got a free upgrade to the executive suite and also the view from the Hotel was amazing. The room facilities were very good and WIFI was free. We would highly recommend this hotel for those are going to Kuala lampur for shopping and quick sight seeing.

Reviewed August 08, 2010
8.3
Excellent
Eduardo from Philippines
Couple
Stayed 1 night in September 2009

superb location”

-superb location
-none

when staying in kuala lumpur for a short while, highly consider novotel hydro majestic. it's location is walking distance to the essential sites in kuala lumpur. RIGHT ACCROSS the hotel is pavilion shopping mall which, for me, is the best shopping mall in KL. it is also a few minutes walk to the petronas towers and klcc suria (another shopping mall), and bintang walk. the rooms were clean and there was a prtial view of the petronas from our room... not bad!!! just beware of the gap-toothed lady in the taxi/limousine desk. i simply asked what is there too see in bintang walk and she said it was a 20 minute walk and if i needed a cab. well it was NOT a 20 minute walk after all... 10 minutes at most!

Reviewed September 13, 2009
10.0
Exceptional
Sudhir
Couple
Stayed 3 nights in October 2019

Amazing Stay ”

Novotel Is My Anytime Favourite Brand When It Comes To Hotels. In Kuala Lumpur It is Located In The City Centre, from where every place can be accessed easily. Rooms Are Spacious Enough, Good Hospitality of the Staff.

Reviewed October 21, 2019

Thank you Sudhir for your kind and encouraging words, my team and I are very happy to hear that all went well and we certainly look forward to your next visit at Novotel. In June 2020 we will be launching our new outlets Gourmet Bar and Food Exchange which we know you will really enjoy. Thanks and best regards Susan Anthony General Manager

Responded November 12, 2019
Hotel Novotel Kuala Lumpur City Centre
9.2
Exceptional
Cherie from Philippines
Family with young children
Stayed 2 nights in May 2019

Good hotel and location”

Hotel Novotel Kuala Lumpur is under going construction and I am fully aware of it. Although it's a little bit hot when we check-in. I thought it will get cooler but it's not but we managed. The staff are so nice and friendly. Location are very accessible to malls and restaurant. Overall stay was really okay, my family enjoyed it and we will consider coming back.

Reviewed May 14, 2019

Thanks for your review and we hope to see you again after renovations complete next year. Best regards,  Goh Ching Sing Marcom / Guest Experience Manager Novotel Hotel Kuala Lumpur 

Responded May 29, 2019
Hotel Novotel Kuala Lumpur City Centre
8.3
Excellent
Haji from Brunei Darussalam
Couple
Stayed 1 night in December 2010

Great location between KLCC & Pavillion”

Great Gymnasium
Hopefully to have complimentary wifi Internet at least at lobby area or in the room as well

Enjoy staying one night stay at Novotel Hotel with a very comfortable room. And Novotel Hotel location is a very strategic area which is located in just a few minutes walk to the famous twin tower shopping centre, Kuala Lumpur Convention Centre and also just a few minutes walk to the executive and exclusive shopping centre Pavillion with a very beautiful Christmas decoration. Had a pleasant stay as well. Thanks a lot to Agoda

Reviewed December 09, 2010
8.7
Excellent
Josephine from Australia
Couple
Stayed 2 nights in December 2012

Great location and great room ”

Minutes away from Pavilion Shopping Centre

The Novotel undoubtedly is the best hotel I've stayed in Kuala Lumpur. Room was clean and sufficient for a pleasant 2 nights stay. Right next door are the Hakka Restaurant where the food may not be the best but I have no complaints, and Pavilion is just a short walk away up a set of escalators which leads to KLCC and the busy Bukit Bintang area.

Reviewed December 23, 2012
9.3
Exceptional
Wilma from Netherlands
Group
Stayed 3 nights in October 2009

Our stay at Nvotel Kuala Lumpur”

Close to the centre in the Golden Triangle. Friendly and helpfull staff. Good value for money. On walking distance to the Pavillion (a beautifull shopping centre).
Price of breakfast and drinks at the bar are too expensive.

Very nice hotel in the centre of Kuala Lumpur. If you know the way, you can walk to the KLCC where you find trains and busses that take you to Sentral (from there it takes one hour on the airport). Very comfortable beds and great bathroom. The soap smels great! Friendly en helpful staff.

Reviewed October 07, 2009
8.3
Excellent
Yassine from France
Solo traveler
Stayed 3 nights in December 2009

a nice hotel, great location !”

central location, close to Pavilion Shopping Centre (with a great multiplex movie theatre), also relatively close to Sungei Wang Plaza (Clothing) and Low Yat Plaza (Electronics)all within walking distance
hard to find an honest taxi driver who accepts to turn on the meter ! noisy airconditionning

Novotel Norsk Hydro is a four star hotel and deserves that distinction fully. The best feature is the central location (Bukit Bintang and KLCC area) which is great for all kinds of shopping tours. The rooms are standard, clean, the service is very correct; the pool and fitness areas are more than adequate. Altogether, I enjoyed staying there and will probably return to the same hotel on my next trip to Kuala Lumpur !

Reviewed December 29, 2009
9.6
Exceptional
Geraldine from United Kingdom
Couple
Junior King Suite
Stayed 1 night in June 2017

Would stay again.”

The Novotel is not for you if you are looking for 5* luxury.However we booked the junior suite and for the price we paid were extremely satisfied. A large living room, sizeable bedroom and large bathroom were above standard. We had little contact with the staff but those we did have contact with were extremely pleasant and friendly. The breakfast on the executive floor was excellent. The best thing was the proximity to both Pavillion and KLCC. We would definitely book Novotel again for a short city break.

Reviewed June 28, 2017

Dear Geraldine, Greetings from Novotel Kuala Lumpur City Centre. Thank you for your generous feedback with us about your stay. We are delighted to read that you had a great experience at Novotel Kuala Lumpur City Centre and we would be more than happy to extend the same quality service to you at any given opportunity. This is also means the world to us, it drives us to give better services in the future. We've conveyed your compliments to the Executive Chef and his F&B team - they're ecstatic for sure! Again, thank you for such an outstanding review and we are excited to extend our service to you in the near future. Best regards, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

Responded June 29, 2017
Hotel Novotel Kuala Lumpur City Centre
8.7
Excellent
ZHEN from China
Couple
Stayed 2 nights in October 2007

nice hotel”

convenient and value for money.
the lobby is too small.

Good location,just 5-10 mins walk to KLCC. Nice view,you can see the twin tower from window in some rooms. Spacious and clean room,a little bigger than the room in other Novotels. Value for money. It's really a good choose for staying in Kuala Lumpur,both for business and travel.

Reviewed September 10, 2009
12345
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