Very good 7.7
Based on 1981 reviews

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About Hotel Novotel Kuala Lumpur City Centre

Description

The Hotel Novotel Kuala Lumpur City Centre is located in the ideal location, right in the heart of Kuala Lumpur. The gigantic Petronas Twin Towers are literally a stone’s throw away, as is the Golden Triangle where you will find the ultimate shopper’s paradise of Bukit Bintang Street. A covered walkway also connects the hotel with Pavilion Mall, a high-end shopping center that is fast becoming a favorite with locals and visitors alike. For the business traveler, Kuala Lumpur Convention Center is also within walking distance. All guestrooms are equipped with modern in-room facilities on par with international standards and offer a comfortable haven in the heart of the city. Book your room now at Hotel Novotel Kuala Lumpur City Centre via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 180 MYR
Breakfast Charge (when not included in room rate): 45 MYR
Check-In From: 02:00PM
Check-Out Until: 12:00AM
Distance from City Center: 1.2 km
Distance to Airport: 57.4 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 28
Number of Restaurants: 2
Number of Rooms : 295
Time to Airport (Minutes): 45
Year Hotel Built: 2006
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Verified traveler reviews

Filter by traveler type
Very good



based on 1981 reviews
  • Cleanliness 7.6
  • Facilities 6.6
  • Location 9.0
  • Room comfort and quality 7.7
  • Service 7.4
  • Value for money 7.5
  • Food and dining 7.0
Sort by

Rajesh from India
Couples
Superior King Room
Stayed one night in September 2016
Novotel
Highly not recommended.
Reviewed September 26, 2016

Tan from Singapore
Business travelers
Superior King Room
Stayed 3 nights in October 2014
very posh hotel
it is a very comfortable hotel and near good amenities. definitely not the cheapest option but since my company is paying so why not?
Reviewed September 26, 2016

VIVEK from India
Business travelers
Superior King Room
Stayed 2 nights in June 2016
Good hotel
Over all good hotel. it is conveniently located near twin towers. easy staff.
Reviewed September 23, 2016

VIVEK from India
Business travelers
Superior Twin Room
Stayed 3 nights in June 2016
Clean hotel
Nice neat and clean hotel with good location
Reviewed September 23, 2016

JZE from Malaysia
Families with young children
Superior King Room
Stayed 3 nights in September 2016
Excellent Location
Excellent Location, Just Behind Pavilion SHopping Centre with lots of shopping and restaurant. And There is a sky bridge behind the hotel to the entrance of the mall, Its just 5 Minutes Walk. Very Convenient. Room are Clean, Bed are a bit too soft, Pool is a bit dissapointed. Car Park drive way is too tight. Generally is satisfied and value for money.
Reviewed September 21, 2016

Qiu from Singapore
Couples
Superior King Room
Stayed 3 nights in September 2016
Cleanliness could have been better
Overall, our stay at the hotel is pleasant. Location is excellent as there are lots of shopping malls within walking distance, and KLCC is only 10mins walk away. The only disappointing aspect of our stay is the cleanliness of the linens. There are black spots on pillows cases and bath towels.
Reviewed September 21, 2016

Say from Malaysia
Families with young children
Superior Twin Room
Stayed one night in September 2016
Nearby Pavillion KLCC, good place for non transport traveller
Nearby Pavillion KLCC, good place for non transport traveller
Reviewed September 20, 2016

Tee from Malaysia
Business travelers
Executive Premier King Room
Stayed one night in September 2016
Walking distance to KLCC convention centre
Stayed for the exhibition and the hotel is walking distance to KLCC convention centre, Nice staff too.
Reviewed September 14, 2016

Kum from Malaysia
Groups
Superior King Room
Stayed one night in September 2016
Weekend Vacations
Very good location within the Kuala Lumpur City Centre area. Bridge walkway links to KLCC mall. Just acroos the road is the Bukit Bintang area. The hotel has facilities suitable for all members of the family. Breakfast is a good spread both local and English Reception and housekeeping staff are very friendly and courteous to our requests. Will definitely return again
Reviewed September 13, 2016

Terence from Malaysia
Business travelers
Executive Double Room
Stayed one night in September 2016
awful experience
Checked in found out that aircond not working as it should be. Ordered for an extra bed too more than 2 hours to arrive. Toilet sink was stuck and water couldn't flow out. Worst of all, when the extra bed came, found out that there is a children's underwear underneath the blanket. Totally caugh me dumb founded what we have found. That is the last thing that I expected. I assume it was from the previous guest. Total disappointment
Reviewed September 08, 2016



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