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Hotel Okura Fukuoka
Hotel Okura Fukuoka
Hotel Okura Fukuoka
Hotel Okura Fukuoka
Hotel Okura Fukuoka
Hotel Okura Fukuoka
Hotel Okura Fukuoka

Removed from saved list

8.8

Excellent

1,033 reviews

1,033 reviews

Housekeeping9
Shops4
Breakfast3
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
TENPYODO Art Gallery

70 m

Fukuoka Anpanman Children's Museum in Mall

80 m

Hakata Riverain

90 m

Fukuoka Asian Art Museum

100 m

Hakata-za

130 m

Popular landmarks
Kushida Shrine

580 m

Nakasu Yatai

630 m

Tenjin Underground Shopping Center

790 m

Tōchō-ji

810 m

Hakata Station

1.4 km

Closest landmarks
Van Beeru

190 m

TRU NAIL and EYELASH 中洲gate's 点

220 m

Consulate General of the Socialist Republic of Viet Nam

260 m

Chocolate Shop

320 m

Nishi Ohashi Bridge

330 m

Hotel Okura Fukuoka

812-0027 3-2 Shimokawabatamachi Hakata-ku, Hakata, Fukuoka, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hakata, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ohori Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Fukuoka

Front desk [24-hour]

150 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Exercise area

Cash withdrawal

Contactless check-in/out

This property is in high demand!

3 travelers have booked today.

Value for money8.6
Location rating9.1
Nearest airportFukuoka Airport (FUK)
Distance to airport3.9 km

Rooms available at Hotel Okura Fukuoka

Excellent
Room comfort & quality

8.9

Standard Double - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Twin Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Large Twin Room - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Compact Double Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin Room - Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Single Non Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Large Twin Room - Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Superior Double Non Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Hotel Okura Fukuoka have a hot tub?

A hot tub is one of the facilities available at Hotel Okura Fukuoka.

What time is check-in and check-out at Hotel Okura Fukuoka?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Fukuoka?

For those who wish to drive their own cars, Hotel Okura Fukuoka has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Fukuoka with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Okura Fukuoka?

Wake up to a great buffet breakfast at Hotel Okura Fukuoka. Adults can enjoy breakfast offered with an additional charge of 2900 JPY if not included in the room rate.

What are my dining options at Hotel Okura Fukuoka?

Hotel Okura Fukuoka features on-site restaurants for your dining convenience.

What is the smoking policy at Hotel Okura Fukuoka?

Hotel Okura Fukuoka does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Hotel Okura Fukuoka?

The closest airport is Fukuoka Airport, 3.9 km away from Hotel Okura Fukuoka.

What is the closest train, metro, or bus station to Hotel Okura Fukuoka?

Nakasu Kawabata Station is the closest train, metro, or bus station, about 140 m away from Hotel Okura Fukuoka.

What restaurants are nearby Hotel Okura Fukuoka?

Hotel Okura Fukuoka is located in Hakata, famous for good restaurants such as Teppanyaki Sazanka, Yamazato and Kogyokuokura.

What popular shopping places are close to Hotel Okura Fukuoka?

Hotel Okura Fukuoka is located in Hakata area which features shopping places such as JR Hakata City Amu Plaza Hakata, Hakata Deitos and Kitte Hakata.

What are popular attractions near Hotel Okura Fukuoka?

Guests at Hotel Okura Fukuoka can easily visit Kushida Shrine, Hakata Station and Nakasu Yatai located in the Hakata area.

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Explore the neighborhood

What people love about Hotel Okura Fukuoka

  • 9.2

    Exceptional
    Spaciousness

    "Room size is good plus the staff are well trained and offer good help."

    Chi

    |

    November 6, 2019

  • 10

    Exceptional

    "I loved it!"

    Mi

    |

    October 9, 2019

  • 10

    Exceptional

    "This was a great hotel to stay at."

    Rainier

    |

    July 30, 2019

Property ranking|Compared to 1,041 Fukuoka properties
See all rankings
Service score
9.3/10
Room comfort score
8.9/10
Cleanliness score
9.3/10
Location score
9.1/10
Better than
98
%
of Fukuoka properties
Better than
98
%
of Fukuoka properties
Better than
97
%
of Fukuoka properties
Better than
95
%
of Fukuoka properties
Overall rating:

8.9

Excellent
793 reviews
Cleanliness
9.3
Facilities
8.7
Location
9.1
Read all reviews >
What travelers say they love:
Spacious room with a cosy ambience.
Audrey from Singapore
Family with young children
More about Hotel Okura Fukuoka

More about Hotel Okura Fukuoka

Hotel Okura Fukuoka

For travelers who want to take in the sights and sounds of Fukuoka, Hotel Okura Fukuoka is the perfect choice. Its convenient location right in the city center allows you more time to see all that Fukuoka has to offer. Are you seeking the true Fukuoka? Experiencing the best of the city's culture is easy with a stay at Hotel Okura Fukuoka, located merely 2.6 km from Ohori Park. Access is everything, and you'll get the most of while staying only 1.4 km from Hakata Bus Terminal and its easy transportation options.
At Hotel Okura Fukuoka, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Fukuoka is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hotel Okura Fukuoka.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hotel Okura Fukuoka are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Okura Fukuoka. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Hotel Okura Fukuoka. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's library. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Fukuoka. Find that special item or souvenir that will commemorate your trip to Fukuoka at Tenjin Underground Shopping Center located 780 m away. Be sure to visit Hakata Station located 1.4 km away, an item on every checklist of those who travel to Fukuoka.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 96% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Fukuoka.
Past guests love the staff and service here, rating it above 97% of the other accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

7 mentions

Breakfast

5 mentions

Swimming Pool

2 mentions

Internet

2 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Sauna
  • Steam room
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service

Available in all rooms

  • A/C
  • Bathtub
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

Le Champ d'Or

  • Cuisine: French
  • Menu: Buffet

Toh-Ka-Lin

  • Cuisine: Chinese
  • Menu: Buffet

Yamazato

  • Cuisine: Japanese
  • Menu: Buffet

Camellia

  • Menu: Buffet, A-la-carte

Kohgyoku

  • Cuisine: Sushi
  • Menu: Buffet
Location
812-0027 3-2 Shimokawabatamachi Hakata-ku, Hakata, Fukuoka, Japan
Exceptional
Location

9.1

Airports

  • Fukuoka Airport (FUK)
    3.9 km 16 min drive
  • Saga Airport (HSG)
    50.1 km

Public transportation

  • Nakasu Kawabata Station
    140 m
  • Nakasu Kawabata Subway Station
    150 m 1 min drive

Hospital or clinic

  • Mizoguchigeka Orthopaedic Hospital
    530 m 8 min walk

Shopping

  • Tenjin Underground Shopping Center
    790 m

Convenience store

  • Lawson
    590 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kushida Shrine
    580 m
  • Nakasu Yatai
    630 m
  • Tenjin Underground Shopping Center
    790 m
  • Tōchō-ji
    810 m
  • Hakata Station
    1.4 km
  • JR Hakata City Amu Plaza Hakata
    1.4 km
  • Ohori Park
    2.7 km
  • FUKUOKA PayPay Dome
    4.0 km
  • Fukuoka Tower
    5.0 km
  • Uminonakamichi Seaside Park
    8.0 km

Nearby landmarks

  • TENPYODO Art Gallery
    70 m
  • Fukuoka Anpanman Children's Museum in Mall
    80 m
  • Hakata Riverain
    90 m
  • Fukuoka Asian Art Museum
    100 m
  • Hakata-za
    130 m
  • Kunihiro Inari Shrine
    130 m
  • Nakasu Kawabata Station
    140 m
  • Otojiro Kawakami Statue
    140 m
  • Hakata doll Hall Shogetsudo
    150 m
  • Nakasu Kawabata Subway Station
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)2900 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants8
  • Number of rooms 264
  • Year property opened1999
  • Most recent renovation2008
Property announcements

City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows:

In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night.

In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.

Reviews of Hotel Okura Fukuoka from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.7
Location9.1
Room comfort and quality8.9
Service9.3
Value for money8.6
High score for Fukuoka
Rating
9+ Exceptional (203)
8-9 Excellent (80)
7-8 Very Good (49)
6-7 Good (11)
<6 Below Expectation (9)
Time of the year
Mar - May (74)
Jun - Aug (89)
Sep - Nov (82)
Dec - Feb (107)
All guests (793)
All room types
All languages

Show reviews that mention 

Showing 352 verified guest comments
12345
9.2
Exceptional
Carmen from Hong Kong SAR, China
Couple
Standard Double - Non-Smoking
Stayed 4 nights in April 2016

Worth to recommend”

A great experience to stay at Hotel Okura Fukuoka, the underground (中州川端駅 in The Airport line)to link with the hotel so that the transportation is very convenience, and ¥1500 parking fee per night if rent a car. I am highly recommend this hotel and I must stay here again if go to Fukuoka next time.

Reviewed April 23, 2016

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8.7
Excellent
Michael from Indonesia
Family with young children
Stayed 3 nights in December 2010

Great Location, Nice Facilities but small room”

Location, restaurants in site, service
small room

overall, it was a great stay at hotel okura. it is probably the second best hotel after grand hyatt fukuoka. but location is great with family mart nearby and adjacent eeny meeny miny mo mall and kawabata arcade. ground level access to subway was also very helpful, especially to avoid the winter cold. i will certainly go back to okura when i visit fukuoka again.

Reviewed January 01, 2011

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8.8
Excellent
sy from Philippines
Family with teens
Superior Twin Non-Smoking
Stayed 4 nights in June 2018

The hotel was very clean and the staff were very courteous and accommodating.”

Hotel Okura Fukuoka is so conveniently situated and convenient stores and restaurants and shops are all close by, it is close to the subway and it’s situated in a quiet area. The rooms are big and clean. The staff are very courteous and they do their best to answer all our queries. I would definitely recommend this hotel and go back too.

Reviewed June 14, 2018

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8.8
Excellent
Elisa from Philippines
Family with young children
Standard Triple
Stayed 6 nights in April 2018

Great service! Big room and accessible location ”

The triple room is bigger compared to other hotels in a Japan which was great for us especially with a toddler around. The staff were very helpful. The hotel offers a free walking tour around the city and we were very happy and pleased with their general manager Mr. Kenji Takayanagi who toured us around the city, he gave us very helpful tips and even went as far as taking us directly to Hakata Station to make sure we rode the correct bus going to Karatsu. People in the hotel were all very helpful and kind. Thank you for giving our family the convenience we were looking for in a hotel. We had a great view of the city of Fukuoka! The room smells pleasant and the pillows and bed were comfortable. Thank you again!

Reviewed May 10, 2018

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10.0
Exceptional
Khunapraew from Thailand
Family with young children
Stayed 1 night in January 2014

amazing”

good staff , good restaurant , close to shopping and airport, clean room and comfortable.

we are traveling with family and we are very happy to stay at Okura Fukuoka Hotel, we recommended to choose Okura Fukuoka to stay, you will be wonderful trip one night in Fukuoka.

Reviewed January 11, 2014

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9.7
Exceptional
Matthew from United States
Couple
Stayed 1 night in August 2010

Hotel Okura Fukuoka”

Price was great for such a luxurious hotel.
None

Centrally located in Fukuoka city, Hotel Okura is a 5 star luxurious hotel that lives up to such standards. Highly recommend this hotel and will stay again in the future.

Reviewed August 13, 2010

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9.6
Exceptional
Jeawon from Australia
Couple
Superior Twin Non-Smoking
Stayed 2 nights in January 2019

Second visit”

This was our second visit to Fukuoka, Hotel Okura. The room was clean and spacious as expected. Great quality amenities, service and view.

Reviewed May 22, 2019

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10.0
Exceptional
Rainier from United States
Solo traveler
Single Non Smoking
Stayed 4 nights in July 2019

Great hotel at a great location”

This was a great hotel to stay at. Located at Nakasukawabata, sandwiched between Hakata and Tenjin, you can easily take the subway to different places in Fukuoka. There are some good restaurants nearby. Would definitely recommend.

Reviewed July 30, 2019

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10.0
Exceptional
Felix from Indonesia
Solo traveler
Superior Twin Non-Smoking
Stayed 1 night in December 2016

Good location and great Japanese hospitality!”

This hotel lives up to the Okura brand. Just 10 mins from Fukuoka Airport using subway. Comfy bed, great staffs, delicious Japanese breakfast.

Reviewed December 29, 2016

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8.3
Excellent
Diana from United States
Couple
Standard Double - Non-Smoking
Stayed 1 night in March 2014

Hotel Okura, Amazing as usual”

Quality Furnishings, Nice Design, Clean

Hotel Okura was amazing as all other hotel okura in japan. This one was also great value for money, a fraction of what the Hotel Okura in Tokyo is. Room & hotel looked just the same as it did in Tokyo. Close to malls, walking distances to the market attractions & smaller restaurants. Staff very friendly & helpful. All in all another great stay at the Okura brand.

Reviewed May 22, 2014

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10.0
Exceptional
MO from Hong Kong SAR, China
Couple
Stayed 1 night in September 2018

Great location and comfortable stay ”

I stayed in this hotel second time for it's great location. 5-10 mins walk to the heart of city, connection to the underground railway and not far away from the international airport. No worry with your luggages, taxi to airport is 2100 yen and from the Hakata station is less than 1000 yen. Great restaurant of Teppanyaki (highly recommended to try). Large room with high-speed wifi. The money spend is well rewarded.

Reviewed September 17, 2018

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7.2
Very good
Richard from United States
Couple
Stayed 1 night in October 2017

Very good”

The concierge was very nice and helpful as were the front office staff. Our room was fine. My main issue is that the facilities and room are a bit tired. The other hotels I have stayed at in Fukuoka are fresh and bright. Also, they charge a premium but also charge for small extras (e.g. coffee capsules in the room). The Okura seems to be past its prime.

Reviewed October 06, 2017

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9.2
Exceptional
Alan from Singapore
Couple
Standard Double - Non-Smoking
Stayed 2 nights in October 2016

Superb location to explore Fukuoka city”

Location of hotel was superb and within walking distance to shopping streets and eateries. Famous Ichiran ramen which is a must try Hakata delicacy was also less than 5mins walk away. Plenty of nice cafes to chill out and famous Yatai stalls are also nearby.

Reviewed October 11, 2016

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8.0
Excellent
Wong from Hong Kong SAR, China
Couple
Stayed 2 nights in February 2014

Fukuoka is a nice place for family”

Location, Room and Staff Service

Fukuoka is a nice place in combining shopping malls, technologies (audio), food and tradition Japanese culture. The place is clean, people is nice, transportation is easy to assess, most of the things are good to my first visit. This is a nice hotel with good location, the room is comfortable, clean and meet my expectation. The shopping centre nearby is easy to assess. The lighting inside is good, the facilities are good and staff language is good and we can communicate well.

Reviewed May 06, 2014

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6.8
Good
Alexandra from Czech Republic
Family with young children
Superior Twin Non-Smoking
Stayed 5 nights in August 2019

Very run down with great concierge”

I was a bit disappointed by the Okura hotel in Fukuoka. It was very run down, especially the 9th floor. It was all beige and brown, with peeling wallpaper, falling off drawers, disintegrating toilet and musty rotten smell lingering despite very strong AC. Breakfast was often empty before the end time, because they did not replenish it one hour before the end. The only good things were the location convenient for the airport and the rail station and still relatively close to the center, and their excellent concierge with great restaurant recommendations.

Reviewed August 25, 2019

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8.0
Excellent
Papatsara from Thailand
Business traveler
Stayed 2 nights in February 2011

location every good and room good.”

location is very near to walking street and easy to buy everything.

i like fukuoka very much and the cost is not expensive too. easy to find the thing to buy, i like to eat moji, also the fruit is very nice. e.g. green apple, kaki, and strawberry are very nice and not expensive too, i like fukuoka more than tokyo because of the country is not too big and cost is not high everything are convenience to stay for thai people.

Reviewed February 07, 2011

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9.0
Exceptional
Victor from Canada
Solo traveler
Stayed 3 nights in March 2012

Great Location With Very Attentive Friendly Staff”

Location

the room size is quite typical for a japanese hotel, especially for the one i have chosen. it's quite adequate for a single traveler. very easy to find as it is only minutes away from the nakasu-kawabata station. within minutes of walking distance, you have access to coffee shops, convenient stores, yattai, restaurants, and the night life areas if you desire. room is clean and all amenities provided. beds are softer than usual as i prefer harder beds....however, i am sure many of my western friends like softerbeds as that's what most are used to back home. i didn't get any wifi signals in my room as i try to get online with my ipad, however, i did see lan cable is provided for your laptop. i would definitely come back again!

Reviewed April 03, 2012

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10.0
Exceptional
Mi from Russia
Solo traveler
Standard Double - Non-Smoking
Stayed 2 nights in October 2019

Perfect hotel”

I stayed at this hotel for 2 nights and I was pleasantly surprised! Spacey rooms, lots of amenities in the room and bathroom, like box for jewelry, makeup remover, slippers and bast wisps of different colors for men and women, make you feel cared and differentiate this hotel from any other I've ever been to. Restaurants in the hotel are great! Location is superb! I loved it!

Reviewed October 09, 2019

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9.7
Exceptional
Frederick from United Kingdom
Couple
Stayed 1 night in September 2010

A Weekend Away”

Spotless and comfortable with friendly, knowledgeable and helpful staff

This is a very well run hotel in a good location. We were fortunate to be given a room upgrade as all non-smoking rooms were taken. The room was of a good size (European/American), certainly much larger than frequently found in many Japanese hotels. The French restaurant is to be recommended though pricey. We made full use of the sports facilities and were almost the only people in the swimming pool.

Reviewed October 02, 2010

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6.8
Good
Richard from United States
Couple
Room Assigned on Arrival
Stayed 3 nights in October 2018

Overstarred, overrated and overpriced”

This is really a three star hotel with a flash lobby. The lobby is huge, but upstairs is tired and outdated, with well-trodden carpets in the corridors and rooms with old furniture and drab decor. The staff were generally nice, but they gave us a hard time at check in when the room was found to be not what we requested; be warned, there are apparently no king beds in this hotel and the doubles are narrow. We would not choose to stay in another Okura, although choice is very limited in Japan's provincial cities. The location is very good, and breakfast was excellent.

Reviewed October 31, 2018

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