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Hotel Okura Kobe

"Friendly staff and great view , shuttle bus between Hotel and Sannomiya are convenient."

Yung - February 27, 2020
Main Floor Deluxe Double Room - Bed Hotel Okura Kobe
Lobby Hotel Okura Kobe
Interior view Hotel Okura Kobe
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Hotel Okura Kobe

2-1 Hatoba-cho, Chuo-ku, Kobe, Kobe, Japan, 650-8560 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Kobe Port Tower
Within 190 m of property
See map
Popular landmarks
Kobe Port Tower 190 m
Meriken Park 210 m
Chinatown (Nankinmachi) 460 m
Kobe Harborland 930 m
Sannomiya Center Gai Shopping Street 1.1 km
Ikuta Shrine 1.2 km
Kobe Kitano Museum (Ijinkan-gai) 2.0 km
Kobe Nunobiki Herb Gardens 2.3 km
Kobe Oji Zoo 3.8 km
Kobe Animal Kingdom 4.5 km
Nearby landmarks
Kawasaki Good Times World 150 m
Kobe Maritime Museum 160 m
Splash Kobe 170 m
Fish Dance Monument 180 m
Port of Kobe Earthquake Memorial Park 190 m
Kobe Bay Cruise 190 m
Kobe Port Tower 190 m
Meriken Park 210 m
Kobe Overseas Chinese History Museum 250 m
Seaside Building 260 m

8.5

Excellent

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

11 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 400 meters to public transportation

  • Located in heart of Kobe

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Kobe every 3 minutes on Agoda.com
Value for money8.8
Distance to city center2.5 km
Location rating8.5
Nearest airportKobe Airport (UKB)
Distance to airport6.4 km

Rooms available at Hotel Okura Kobe

Excellent
Room comfort & quality
8.9
Precious Floor Deluxe Room for Single Use - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Main Floor Deluxe Room for Single Use - Non Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 semi double bed or 2 sing...
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Precious Floor Standard Room for Single Use - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 queen bed or 2 single bed...
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Main Floor Standard Room for Single Use - Non Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 semi double bed or 2 sing...
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Precious Floor Deluxe Twin Room Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 2 single beds
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Authentic Floor Standard Room for Single Use - Non Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 semi double bed or 2 sing...
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Precious Floor Deluxe Double Room Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 king bed
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Precious Floor Deluxe Triple Room Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 3 single beds
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Authentic Floor Deluxe Room for Single Use - Non Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Main Floor Deluxe Twin Room - Non Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Okura Kobe?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Kobe?

A stay at Hotel Okura Kobe also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Okura Kobe has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kobe with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Okura Kobe?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hotel Okura Kobe. Western breakfast is available for guests. There's an additional charge of 3025 JPY for adults and 1694 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Okura Kobe?

Hotel Okura Kobe features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Okura Kobe?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hotel Okura Kobe. Services for in-house catering, in-house planning and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Hotel Okura Kobe?

On-site venues and convenient event services make Hotel Okura Kobe an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel Okura Kobe?

Hotel Okura Kobe does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hotel Okura Kobe

  • 9.2

    Exceptional
    Location

    "Nice outdoor pool and tennis courts in a pretty awesome location."

    Ren

    |

    August 9, 2020

  • 10.0

    Exceptional
    Location

    "Lovely hotel in a great location near the dock area."

    Richard

    |

    February 14, 2020

  • 10.0

    Exceptional

    "Very nice hotel everything you need was delivered."

    Anthony

    |

    January 25, 2020

Property ranking|Compared to 440 Kobe properties
See all rankings
Value for money score
8.8/10
Cleanliness score
9.1/10
Room comfort score
8.9/10
Room size
38 sqm.
Better than
96
%
of Kobe properties
Better than
92
%
of Kobe properties
Better than
90
%
of Kobe properties
Bigger than
90
%
of Kobe properties
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Overall rating:

8.9

Excellent
9,621 reviews
Cleanliness
9.1
Facilities
8.5
Location
8.5
Read all reviews >
What travelers say they love:
The room was really nice and comfortable, and staff was very...
Nanako from Nepal
Business traveler
More about Hotel Okura Kobe

More about Hotel Okura Kobe

Well positioned in Kobe, Hotel Okura Kobe is the ideal point of departure for your excursions in the city. The city center is merely two-and-a-half kilometers away, and the airport can be reached within 20 minutes. A haven of rest and relaxation, this hotel will offer total renewal just steps away from the city's numerous attractions such as Kawasaki Good Times World, Kobe Maritime Museum, and Port of Kobe Earthquake Memorial Park. Offering hotel guests superior services and a broad range of amenities, Hotel Okura Kobe is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there is Wi-Fi in public areas, a business center, disabled facilities, a car park, and a salon. All guestrooms feature a variety of comforts such as internet access, a daily newspaper, and a bathtub to please even the most discerning guest. Throughout the day, you can enjoy the relaxing atmosphere of the massage treatments, fitness center, water sports, and indoor pool. Whatever your purpose of visit, Hotel Okura Kobe is an excellent choice for your stay.

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Most talked about facilities

View

38 mentions

Housekeeping

26 mentions

Breakfast

12 mentions

Swimming Pool

6 mentions

What they offer

10.0

Exceptional

"The bell boy was just fantastic as he helped us move rooms."

michael

|

February 5, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Cafe Restaurant Camellia
Cuisine:European
Restaurant Emerald
Cuisine:French
Chinese Restaurant TOH-KA-LIN
Cuisine:Chinese
Japanese Restaurant Yamazato
Cuisine:Japanese
Teppanyaki Sazanka
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Okura Kobe from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.5
Location8.5
Room comfort and quality8.9
Service9.1
Value for money8.8
High score for Kobe
Rating
9+ Exceptional (777)
8-9 Excellent (295)
7-8 Very Good (273)
6-7 Good (71)
<6 Below Expectation (79)
Time of the year
Mar - May (287)
Jun - Aug (380)
Sep - Nov (360)
Dec - Feb (468)
Don't miss out!Users are booking a place in Kobe every 3 minutes on Agoda.com
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Showing 1495 verified guest comments
12345
8.8
Excellent
YING from Malaysia
Couple
Deluxe King Room (6th-15th Floor)
Stayed 1 night in September 2016

kobe come back for more”

this is our 2nd time visit to kobe. the first time was april this year. it was just a short visit on our way to arima onsen. we love kobe as it is a nice place with nice people. booked okura deluxe room (seaview) deliberately to enjoy its panoramic view of kobe port. indeed it was a unforgettable experience stay with okura kobe. check in and check out were both fast and efficient. staff are kind and helpful and good command of English. the breakfast wasn't as good as expected as we came across some comments that the breakfast is sort of award winning but we feel just okay and acceptable. the room is spacious with everything that you need. the price we paid deluxe room with breakfast was hkd 1,2xx++ not very cheap though but overall it is a great experience to enjoy the view of kobe port.

Reviewed September 19, 2016

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9.6
Exceptional
Wei from Singapore
Couple
Authentic Floor Standard Double Room - Non Smoking
Stayed 2 nights in June 2016

In the heart of action in Kobe!”

Hotel Okura Kobe is in the heart of action in Kobe - Harbourland, Nankinmachi (Chinatown) and Motomachi Shopping Street. These are easily walkable and Sannomiya is a complimentary shuttle bus ride away. The staff are impeccable and they run a "textbook" hotel - one where they are eager to provide any assistance or answer any queries as best they can. I love the view from my room which features the Kobe Port Tower and Harbourland (they even provide a photograph of this view, with key landmarks labelled for your information!)

Reviewed June 07, 2016

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9.3
Exceptional
Zachary from United States
Solo traveler
Main Floor Standard Twin Room
Stayed 1 night in March 2014

Great service and location”

Friendly staff, convenient and beautiful location, and inexpensive rooms

This was my second time to stay at the Hotel Okura Kobe, and my second visit was just as great as the first. The hotel itself is conveniently located within easy walking distance from several JR stations, so it was very easy to access on foot. The room was very spacious, and the staff were very friendly and helpful too! The only downside to the hotel is the bed; it felt like someone mounted a stone slab on a box frame! All in all though, I couldn't have asked for a better stay; I highly recommend this hotel to anyone traveling to Kobe!

Reviewed March 23, 2014

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9.7
Exceptional
Tam from Hong Kong SAR, China
Family with young children
Stayed 2 nights in February 2015

excellent hotel ”

spacious rooms, excellent view and friendly service

Hotel Okura is a superb hotel with nice view of the harbour. The room was spacious with lots of amenities. The staffs are nice and the shuttle service the hotel offered was also a plus. You could definitely refresh yourself just by looking at the excellent kobe harbour and the ferris wheel, 24 hours a day. Immersing yourself in such a view at night could make you sleepless, just because of excitement. Bad things about the hotel - a little bit too far away from the nearest community (around 15 minutes walk) and the shops there close at 8:00pm everyday. Don't expect anything exciting in that community if you are looking for some shopping excitement. However food was great there in the community. The shops in the hotel also close at around the same time. Do not expect to gym or getting a facial treatment after 9 at the hotel. Immerse yourself (yourselves) in bed by then. Overall speaking, a nice hotel offering excellent Japanese experience.

Reviewed February 18, 2015

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9.7
Exceptional
Tam from Hong Kong SAR, China
Family with young children
Stayed 2 nights in February 2015

An excellent hotel with terribly nice views”

Nice view, Nice service and Spacious

Hotel Okura is a superb hotel with nice view of the harbour. The room was spacious with lots of amenities. The staffs are nice and the shuttle service the hotel offered was also a plus. You could definitely refresh yourself just by looking at the excellent kobe harbour and the ferris wheel, 24 hours a day. Immersing yourself in such a view at night could make you sleepless, just because of excitement. Bad things about the hotel - a little bit too far away from the nearest community (around 15 minutes walk) and the shops there close at 8:00pm everyday. Don't expect anything exciting in that community if you are looking for some shopping excitement. However food was great there in the community. The shops in the hotel also close at around the same time. Do not expect to gym or getting a facial treatment after 9 at the hotel. Immerse yourself (yourselves) in bed by then. Overall speaking, a nice hotel offering excellent Japanese experience.

Reviewed February 18, 2015

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10.0
Exceptional
Sin from Malaysia
Family with young children
Main Floor Deluxe Triple Room - Non Smoking
Stayed 2 nights in December 2019

We had a very pleasant stay at Hotel Okura Kobe”

The hotel provides free shuttle bus from Sannomiya Station to the hotel, which makes traveling convenient. We were greeted with Omotenashi experience from the moment we enter the hotel, from check-in until we were brought to our room by a staff, together with our luggage. The view of Kobe Tower and Meriken Park from the room was excellent. We enjoyed our stay at Hotel Okura Kobe.

Reviewed December 24, 2019

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9.6
Exceptional
Belinda from Australia
Couple
Main Floor Deluxe Double Room - Non Smoking
Stayed 2 nights in March 2018

Right by the bay”

We would highly recommend a stay at Hotel Okura. Even though the hotel is not in the centre of town, their free shuttle bus service is great, the access directions on their website for how and where to catch the bus are easy to follow and the shuttle service runs frequently. In saying this , China town is only a 10 min walk away, so the hotel is not that ar removed. Our room and bathroom were large, comfortable and had everything we needed. We had a corner room that overlooked the port of Kobe and the park. The view was beautiful. The staff are friendly, helpful and very efficient. There is a large supermarket in the basement of the building where you catch the shuttle bus, so we were able to stock up on supplies, as we did not opt for a breakfast in our hotel stay. I would most definitely stay there again.

Reviewed March 31, 2018

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8.8
Excellent
Victor from Philippines
Couple
Deluxe Twin Room (6th-15th Floor)
Stayed 1 night in March 2016

A great Kobe experience”

The lobby is spectacular. The restaurant also has a great view of the bay. It is near the Earthquake Institute which is a must see in Kobe. The staff is very friendly and professional. The Bell Captain who assisted us was very fluent in English. They also recommended one of the best Kobe Beef restaurants in Japan which I thoroughly enjoyed. Hotel Okura has lots of amenities that includes an indoor pool and sauna. However, you have to pay for them separately. Their shuttle service going to Sannomiya is of course free. Aside from the price, this is an excellent hotel to stay in.

Reviewed April 01, 2016

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10.0
Exceptional
patrakit from Thailand
Couple
Main Floor Deluxe Double Room
Stayed 2 nights in December 2016

Charming Old Japan”

The Okura Kobe is a hotel full of charm, classic and meticulous. The room is big and comfortable. The staffs are prompt and ready to give you the best they can. The Port location makes this hotel so charming and traveling around Kobe is very easy as they provide the shuttle bus to Shinnomiya station or with a short walk you can go to Motomachi station in only few minute.

Reviewed December 19, 2016

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9.6
Exceptional
Robert
Couple
Authentic Floor Standard Double Room - Non Smoking
Stayed 1 night in January 2020

An outstanding hotel and even better value”

We loved our stay at the Hotel Okura Kobe. The staff was energetic and made sure we settled in comfortably and the room was spacious and comfortable. The room also had and absolutely spectacular view! The hotel is located at the waterfront and is a short walk from a subway station. I wouldn't stay anywhere else in Kobe!

Reviewed January 15, 2020

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9.6
Exceptional
Wei from Malaysia
Couple
Authentic Floor Standard Double Room - Non Smoking
Stayed 2 nights in November 2017

Five Star Service and Facilities ”

Absolute great stay with my partner during our last 2 days in Japan trip and it was strategically located at Kobe port and we have been assigned with a room with Kobe Port Tower View, was stunning and night and literally near to Chinatown and close to town, its almost walking distance to places around the city which is enough to explore for 2 days. Room was comfy and staff service is excellent and very helpful. Would definitely stay in Okura again for the next visit in Kobe and strongly recommend to friends and family.

Reviewed January 30, 2018

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9.3
Exceptional
Zachary from United States
Solo traveler
Stayed 1 night in March 2015

Convenient, Comfortable, and Close to the Action”

The location, the price, and the surroundings.

I have stayed at the Hotel Okura Kobe before, and as has previously been the case, our stay was great. The hotel itself is fairly convenient from the Sannomiya JR station (the hotel provides a free shuttle bus from the station), and it is situated in the middle of the port, so any of the surrounding amenities of the city can be easily reached.

Reviewed March 24, 2015

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9.2
Exceptional
W. from United States
Solo traveler
Main Floor Deluxe Double Room - Non Smoking
Stayed 2 nights in October 2017

Superbly restful on my 62nd birthday...”

Taking a red-eye from Ho Chi Min City to Haneda, then the shinkansen to Kobe, I arrived around noon somewhat the worse for wear. Passing through Shinagawa with a lot of luggage at rush hour was not a great start to my 62nd birthday. But I went to the spectacular health club in the Okura and swam, did yoga,had a whirlpool and a sauna, then leisurely preened myself post-hot bath. A 2-hour visit to this club was followed by a delicious 2-hour lunch in Yamazato, one of Okura's restaurants. A lovely hotel reminiscent their flagship in Tokyo with a caring, wonderful staff. Highly recommended.

Reviewed November 17, 2017

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8.8
Excellent
Bick from Singapore
Family with teens
Authentic Floor Standard Double Room - Non Smoking
Stayed 2 nights in November 2018

We enjoyed our stay!”

Traditional Hotel with good taste. Hotel is clean, near to Harborland Mall that is never short of food, shopping & entertainment. Walking distance to Chinatown, Sannominya, Motomachi area. Quiet surrounding. Polite housekeeping staff. Ample breakfast spread set in a nice cafe. Front desk, Concierge & Cafe staff must improve their standard of understanding English. Only a handful could understand & speak simple English. Shuttle bus from Sannominya Station (Mint Building) Kiosk 8 goes to Okura. Pretty frequent, just get a schedule list from Okura concierge. 2-way shuttle but stops are different. Convenient. Taxis were plenty at entrance. Doormen were welcoming. Habourfront view was excellent! Quiet corridors. Small bathroom but with nice amenities, loved its Shisedo products. Rooms decors were a bit dated but clean, acceptable. TV channels limited. Comfortable big bed with 2 pillows per pax. Concierge escorted us to our room. Hotel staff always greeting us.

Reviewed November 27, 2018

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9.3
Exceptional
Paul from United Kingdom
Solo traveler
Authentic Floor Deluxe Twin Room - Non Smoking
Stayed 2 nights in July 2015

Hotel Okura Kobe - Recommended”

Welcoming, friendly and helpful staff. Excellent service. Good food

I had an excellent stay at the Hotel Okura Kobe. This is the third time I have stayed at an Okura Hotel chain hotel and once again I have not been disappointed. A consistent excellent service in all departments.

Reviewed August 03, 2015

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8.8
Excellent
C.J. from United States
Couple
Main Floor Deluxe Double Room
Stayed 1 night in February 2017

Hotel Okura Kobe is a lovely place to stay”

We enjoyed our stay in the Hotel Okura Kobe. The shuttle service from and to Sannomiya Station made things very easy. In addition the proximity to nice places to eat made was a plus. The view from our window was lovely. The staff were excellent. We definitely look to be back here again.

Reviewed February 14, 2017

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9.0
Exceptional
Margaret from Australia
Family with teens
Stayed 2 nights in October 2015

Fantastic view, great location and helpful staff. ”

The view was amazing, very close to Motomachi and Sannomiya, and the staff were delightful

We had a great stay in Hotel Okura Kobe. The room was large and the beds were very comfortable. We could walk to everything! The only disappointing thing was that the onsen bath was not working.

Reviewed October 11, 2015

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10.0
Exceptional
Lisa from New Zealand
Couple
Stayed 1 night in June 2015

Great location. Beautiful views.”

Location, great view, good sized rooms with roomy bathrooms (for Japanese standards)

We had a great time at Hotel Okura Kobe. Such a great location. Enjoyed it so much that we came back for an extra night on our way back to Tokyo.

Reviewed June 25, 2015

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10.0
Exceptional
Zachary from United States
Solo traveler
Main Floor Standard Twin Room
Stayed 1 night in December 2013

Convenient and Comfortable”

Convenient location, friendly staff, and nicely-appointed room.

I thoroughly enjoyed my stay at the hotel. It was very easy to find the hotel despite the fact that it was my first time to Kobe, and the staff at the hotel were very friendly and helpful. Also, the room was very nice and had a great view of Kobe bay. The only "potential" negative is dining in the hotel; do NOT eat there unless you plan on spending a lot of money. We were very tired that evening so we just decided to stay at the hotel and eat; our meal ended up costing more than the next two days' meals combined. This is not to say there was anything wrong with the quality of the food, our meals were great, they were just very expensive: budget travelers beware.

Reviewed December 20, 2013

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10.0
Exceptional
Tan from Singapore
Couple
Main Floor Standard Twin Room - Non Smoking
Stayed 1 night in November 2019

Beautiful hotel ”

Meriken park is just around the corner. A slow walk of 10 mins to Kobe chinatown. Service level of one conceige boy is superb. Helping us with our luggages, guiding us with directions and taking photos of the xmas tree in the lobby. Room is big, harbour facing, with air purifier. We love this hotel. Will go return if we are going kobe again.

Reviewed November 28, 2019

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