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8.9
Excellent
7,937 reviews
7,937 reviews
"I highly recommend this hotel, it’s clean, spacious and cozy."
"Spacious room, good staff always support, clean room."
"Good service and convenient to the sight view, big shopping mall and casino just downstairs!"
"Spacious room with free mini bar beverages."
"The room itself was big and comfortable too - would definitely recommend!"
8.9
Excellent
Location rating score
Hotel Okura Macau
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Hygiene Plus
Sparkling clean
320 meters to public transportation
Check-in [24-hour]
Free airport transfer
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
13 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 1.0 km |
Location rating | 8.9 |
Nearest airport | Macau International Airport (MFM) - Macau SAR, China |
Distance to airport | 2.7 km |
Does Hotel Okura Macau offer shuttle service for getting around?
For your ease of travel around the city, Hotel Okura Macau provides None right at your doorstep making it easy for you to get to places quickly.
Does Hotel Okura Macau offer laundry services?
Yes! Hotel Okura Macau offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.
What precautions does Hotel Okura Macau take in terms of hygiene, safety, and cleanliness?
Hotel Okura Macau satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with sterilizing equipment, temperature check for guests and staff, first aid kit, and staff trained in safety protocol for added safety measures and hygiene protocols.
What bars are close by Hotel Okura Macau?
While remaining at Hotel Okura Macau, enjoy your evening or night out at Old Taipa Tavern to make the most out of your nightlife.
What are the property's policies for children's bedding at Hotel Okura Macau?
Hotel Okura Macau's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Hotel Okura Macau have?
Hotel Okura Macau has a total of 25 floors.
What was the average room rate for Hotel Okura Macau been in the past month?
The typical room rate for Hotel Okura Macau in the past month is 1510.25 HKD, compared to city's average of 1346.22 HKD.
What is the verified guest review consensus about Hotel Okura Macau's view?
65.0% of our past customer reviews have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Okura Macau down in the review section.
What is the typical rating that past Business travelers' have given to Hotel Okura Macau?
Past business travelers that have stayed at this property have given Hotel Okura Macau an average rating of 8.7. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Hotel Okura Macau?
Past group travelers that have stayed at this property have given Hotel Okura Macau an average rating of 8.9. You can find more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Hotel Okura Macau?
Verified local travelers that have stayed at this property have given Hotel Okura Macau an average rating of 9.2. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.
Can special events be hosted at Hotel Okura Macau?
This property has an indoor venue for your special event. Big events and gatherings including engagements, weddings, and private events can be organized at Hotel Okura Macau. Small or private gatherings like birthday parties, honeymoons, graduation parties, and entertainment events can also be arranged. Services for event decoration, audio-visual equipment, in-house catering, in-house planning, and wireless internet are made available to help your special occasion go effortlessly.
9.2
"I highly recommend this hotel, it’s clean, spacious and cozy."
Ho
|
September 10, 2023
9.2
"Spacious room, good staff always support, clean room."
Yi
|
August 31, 2023
8
"Good service and convenient to the sight view, big shopping mall and casino just downstairs!"
Wei
|
June 5, 2023
Experience Luxury and Comfort at Hotel Okura Macau's Top-Notch Facilities
Indulge in a lavish stay at Hotel Okura Macau, a 5.0 star hotel located in the heart of Macau, Macau SAR, China. This hotel boasts a wide range of top-notch facilities that cater to your every need, including 24-hour room service, shops, casino, coffee shop, bar, laundry service, restaurant, room service, safety deposit boxes, salon, airport transfer, tours, valet parking, concierge, air conditioning, bathrobes, in-house movies, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, indoor pool, hot tub, fitness center, sauna, steam room, outdoor pool, poolside bar, Wi-Fi in public areas, car park, designated smoking area, refrigerator, shuttle service, executive lounge access, free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, luggage storage, daily housekeeping, gift/souvenir shop, taxi service, ticket service, water park, car park onsite, self-parking, car park free of charge, car park charges applied, and free fitness center. Whether you're here for business or leisure, Hotel Okura Macau has everything you need for a comfortable and unforgettable stay.
Luxurious Room Options at Hotel Okura Macau
Hotel Okura Macau offers an array of room options to cater to the diverse needs of its guests. From the Deluxe Resort View King and Twin Rooms, to the spacious Junior Suite and Premier Suite Room, there is something for everyone. The Royal Suite and Superior Suite are perfect for those seeking the ultimate luxury experience, while the Superior Room King and Twin provide comfortable and cozy stays. With all rooms spanning at least 46 square meters, guests are guaranteed ample space to relax and unwind.
Discover the Excitement of Macau's Entertainment Hub
Hotel Okura Macau is located in the heart of Macau's entertainment hub, surrounded by world-class casinos and attractions. The hotel is just a short distance away from the iconic Casino at Venetian Macao and the City of Dreams Casino. Guests can also enjoy a breathtaking view of the Eiffel Tower Experience at Parisian Macau and take a ride on the Skycab Cable Car at Wynn Palace. For those looking to shop and dine, the Cotai Strip Resorts and The Broadway are nearby. Don't miss the chance to see the Fortune Diamond at Galaxy Macau, just a stone's throw away from the hotel. With so much to see and do, Hotel Okura Macau is the perfect base for exploring all that Macau has to offer.
Great Location, Clean Rooms, and Friendly Staff
Hotel Okura Macau in Macau, Macau SAR, China has received numerous positive customer reviews, highlighting its great location, clean and spacious rooms, and friendly staff. Guests have raved about the nice bedding, modern decor, and well-organized facilities. The hotel's breakfast has also been praised for its variety and quality. All staff members have been described as polite, helpful, and patient, making for a pleasant and comfortable stay. Overall, Hotel Okura Macau is a top choice for those looking for a luxurious and enjoyable experience in Macau.
Experience Exceptional Comfort and Service at Hotel Okura Macau
Hotel Okura Macau in Macau, Macau SAR, China is a top-rated hotel that consistently receives high marks from satisfied customers. With an impressive overall rating of 8.8, guests have praised the hotel for its exceptional cleanliness, location, and staff performance. The hotel's facilities have also received high praise, with a rating of 9.0. Guests have particularly enjoyed the comfort of their rooms, which received a rating of 8.9. While the food and dining rating is slightly lower at 7.9, guests have still had an enjoyable dining experience. With a value rating of 8.4, Hotel Okura Macau offers a luxurious stay that is well worth the cost. Book your stay today and experience the exceptional comfort and service that Hotel Okura Macau has to offer.
9
Swimming Pool
122 mentions
Housekeeping
111 mentions
Breakfast
49 mentions
Food & Dining
42 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Passes to access the Waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the Waterpark.
From June 17 to August 31, 2023, Galaxy Macau Grand Resort Deck Summer Operation Hour will be adjusted to 10:00hrs - 19:00hrs.
The operation hour of gymnasium, indoor swimming pool, Jacuzzi and massage chair is opening daily from 09:00AM to 09:00PM operation hours for in-house guests only.
The operation hour of Fitness Centre is opening daily from 09:00AM to 09:00PM operation hours for in-house guests only.
Galaxy Macau Grand Resort Deck starting from April 15, 2023 till further notice with opening time from 10:30AM to 06:30PM.
Passes to access the Waterpark (Grand Resort Deck) are provided based on the number of paying guests per room.
Skytop Wave Pool and Skytop Adventure Rapids close at sunset time and are subject to seasonal change and weather conditions.
Okura Lounge & Business Center is temporarily closed until further notice.
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320 meters to public transportation
Free airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Great hotel ”
Staffs there are the best. There are very friendly and always being super helpful. Feel welcomed the moment we arrived. Room is clean and nice.
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Dear valued guest YU, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you back very soon! Best regards, David D’Alessandro Assistant Vice President – Hotel Operations
完美住宿經驗”
I chose Hotel Okura Macau to celebrate my husband’s birthday. I had wanted to book the suite with sauna but I booked wrongly. I booked the Junior Suite which didn’t have in-room sauna. As I booked through agent, I could not change my booking. To my surprise, I was upgraded to Superior Suite which had the in-room sauna. We were very grateful for this arrangement. When we stepped in the room, we found the room super nice. The size was roomy, the bed was big and comfortable. The room was clean. The bathing facility was super, with steam shower, jacuzzi & sauna. This was the best accommodation experience I have ever had. In addition, the hotel gifted a tasteful cake and a bottle of wine for our birthday celebration. In addition to the hardware, all staff that we met at the hotel or through email were nice, polite and were well-addressed our request. This was a perfect stay and I would definitely revisit the hotel. The Superior Suite was super and I would book it again next time. Thank you!
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Memorable Birthday in Hotel Okura Macao”
Very nice hotel!!! Thank you so much for giving me a warm welcome especially Masami of Front office who accompanied and oriented me about my room. I was so overwhelmed that they gave me complimentary cake and wine! It was indeed a very relaxing and unforgettable stay. The service was absolutely EXCELLENT from the time i checked-in until i checked-out. I am looking forward for more staycation in your hotel in the future!
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Excellent Stay”
We had a great experience at The Okura hotel. We were celebrating something special and we told them lat minute and they managed to accomodate our request. The rooms are nice and the Galaxy is beautiful. I highly recommend swimming at the resort deck when you stay!
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A relaxing staycation”
Staff The staff were excellent. The level of professionalism and courtesy was above expectations. They went out of their way to assist with every aspect of the stay. From helping to book a spa appointment to greeting me on arrival by name, the service was much appreciated. Facilities The gym is well equipped and though small it was not crowded when I visited. I would have appreciated clearer guidance on how to use the kinesis gym, tools because I had never seen them before. The pool is a nice size for a small number of guests but ideal for a quiet dip. The changing room has a beautiful sauna and steam room. Dining The veranda restaurant is small but the service is nice. I had room service and the time of delivery was quick and the quality was good. Rooms The rooms are beautiful designed and with every amenity you may expect. I appreciated the aesthetic of the decor as it was very pleasing and peaceful. The separate bathtub and shower was a nice addition. Overall, a very impressive hotel with good service (even during this exceptional pandemic situation) and beautiful rooms.
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Comfort, service, view, restaurants, attractions and facilities”
I spend two nights in this hotel with my family recently and can recommend it for service, view, restaurants, and attractions and facilities. Excellent comfort including strong wi-fi signal, comfortable bed, great amenities, and excellent friendly, professional service. Located in the Galaxy casino, this hotel provides guest access to all scores of restaurants and to the pool and onsite water park, including the artificial beach, wave pool, lazy river, etc. Our room had a beautiful view of Cotai and neighboring Hengqin island. All in all, highly recommended.
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Excellent Hospitality ”
One of the best hotel among the Galaxy Group. Best choice for family as you can find anything you want around the hotel. Highly recommended!
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Amazing ! Wonderful trip !”
I have been to Okura Macau so many times, the service is wonderful as always. Our family enjoyed so much in the swimming pools so much.
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Great property”
Part of the Galaxy Group and one of my favorite properties to visit when Im in Macau. Best selection of foods and shopping. The facilities and staff are top notch!
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Exceptional”
Everything is top notch, very polite staff. I was pleased with the choice of this hotel. Thanks 😊
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Exceptional”
We had a great anniversary celebration! Though I’ve requested for our anniversary cake but it didn’t come on that day and didn’t bother to call us again. Call them and requested again they gave us cake and wine! Thanks to okura hotel.
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Great Resort Deck and Bathroom ”
Great fun on the Grand Resort Deck with Wave Pool and Lazy River float trips. Bathtub with TV! Top floor Indoor Swimming Pool with Saunas, Steam Rooms, and a four person cozy Jacuzzi!
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Exceptional”
hotel staff are polite and helpful, best hotel,,good facilities and amenities.
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silence and comfortable ”
silence and comfortable
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Personalised care at Okura”
Personalised messages and greetings most appreciated.
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Exceptional”
Staff members of this hotel are all very polite!
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Excellent service ”
I love to go back and celebrate my other year on this hotel. Thank you for the birthday present.
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Nice clean hotel”
Good location and hotel was clean
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Excellent”
Shower drain need to regularly cleaned / declog to avoid frequent flooding of entire bathroom
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Nice suite”
Will access to club lounge, resort water park and fitness center. Choices of restaurant inside the property of Galaxy. Can enjoy a day in the hotel.
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