Hotel Okura Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, Macau - See map
5-star Hotel
Free Wi-Fi
8.8
Excellent
/10
(6,074 reviews)See what guests said
Housekeeping63
Swimming Pool9
Breakfast8
select your datePlease enter your stay dates to see price
Hotel Okura Macau

"Hotel is great, the Galaxy common pool/resort area is fantastic."

Wei X. - April 21, 2018

Deluxe Room King - Bed Hotel Okura Macau
Lobby Hotel Okura Macau
Lobby Hotel Okura Macau
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Popular landmarks
Casino at Venetian Macao 820 m
Macau Tower Convention & Entertainment Centre 3.76 km
Grand Lisboa Casino 4.64 km
A-Ma Temple (Ma Kok Miu) 4.65 km
St. Dominic's Church 4.75 km
Largo do Senado (Senado Square) 5.1 km
Historic Centre of Macau 5.14 km
Monte Forte (Fortaleza do Monte) 5.39 km
Macao Museum 5.43 km
Ruins of St. Paul's 5.52 km
Nearby landmarks
Casino Grand Waldo 50 m
Galaxy Macau Building 140 m
China Rouge Private Club 260 m
Kiang Wu Hospital Taipa Clinic 340 m
UA Cinema Galaxy Macau 350 m
Galaxy Grand Resort Deck 350 m
The Broadway 360 m
Banyan Tree Spa 360 m
Iao Kei 450 m
Tin Hau Temple (Taipa) 500 m
8.8

Excellent

Location rating score

Excellent location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Property highlightsRead all 6,074 reviews
Exceptional reputation
Recommended by 93% of guests
Exceptional cleanliness
9.2 rating for cleanliness
Fantastic breakfast
90% positive mentions
Exceptional service
9.0 rating for service

I would absolutely recommend a stay here as the hotel is quite lovely and is located in the Galaxy resort that boasts a wide variety of restaurants an...

Domenica | November 11, 2019

We enjoyed the facility of the room came with sauna steam and Jacuzzi separated living room, outdoor swimming pool and finally spectacle Galaxy view.

Yukie | October 27, 2019

The thoughtfulness of the hotel prepares 2 sets of kids bathrobe and bathroom slippers that delighted my nieces.

Elinor | December 9, 2019

The room is good with a king bedder, a huge smart TV that we can mirror the shows that we prefer on to it.

Elinor | December 9, 2019

One of the nicest hotel resorts i have ever stayed in and the room was amazing thanks for the hospitality

brett | July 18, 2019

The toilet is huge with a sizeable tub that can easily fit 2 pax.

Elinor | December 9, 2019

  • Free airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Macau every 4 minutes on Agoda.com
Value for money8.3
Distance to city center1.0 km
Location rating8.8
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport2.7 km

Rooms available at Hotel Okura Macau

8.9
Excellent
Room comfort & quality
Deluxe Connecting Room
Deluxe Connecting Room
...
  • Room size: 92 m²/990 ft²
  • City view
  • 1 king bed & 2 single beds
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Superior Suite
Superior Suite
...
  • Room size: 99 m²/1066 ft²
  • City view
  • 1 king bed or 2 single beds
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Deluxe, Executive lounge access, Guest room
Deluxe, Executive lounge access, Guest room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed or 2 double beds
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Okura Premier Twin Suite - Smoking
Okura Premier Twin Suite - Smoking
...
  • Room size: 115 m²/1238 ft²
  • City view
  • 2 single beds
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Okura Premier King Suite - Non-Smoking
Okura Premier King Suite - Non-Smoking
...
  • Room size: 115 m²/1238 ft²
  • City view
  • 1 king bed
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Imperial Suite with Lounge Access
Imperial Suite with Lounge Access
...
  • Room size: 201 m²/2164 ft²
  • Balcony/terrace
  • 1 king bed
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Junior Suite with Lounge Access (Suite Experience Package)
Junior Suite with Lounge Access (Suite Experience Package)
...
  • Room size: 84 m²/904 ft²
  • Shower and bathtub
  • 2 double beds or 1 king bed
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Superior Suite with Lounge Access
Superior Suite with Lounge Access
...
  • Room size: 99 m²/1066 ft²
  • Shower and bathtub
  • 2 double beds or 1 king bed
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Junior Suite with Lounge Access
Junior Suite with Lounge Access
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed or 2 single beds
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Deluxe Room King
Deluxe Room King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Hotel Okura Macau?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Macau?

Hotel Okura Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Hotel Okura Macau also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Hotel Okura Macau has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for a fee of HKD 720 per day. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hotel Okura Macau?

Hotel Okura Macau does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hotel Okura Macau

  • 8.8
    Excellent
    Cleanliness

    "A great clean hotel in the thick of Cotai Strip."

    James

    |

    March 29, 2018

  • 10.0
    Exceptional

    "We had a good time when stay at Okura Hotel."

    Bongkot

    |

    December 19, 2019

  • 10.0
    Exceptional
    Bathroom

    "Bathroom and amenities had nice touches."

    Rosalind

    |

    March 14, 2019

Property ranking|Compared to 103 Macau properties
See all rankings
Room comfort score
8.9/10
Service score
9.0/10
Cleanliness score
9.2/10
Couples review score
8.8/10
Better than
85
%
of Macau properties
Better than
83
%
of Macau properties
Better than
83
%
of Macau properties
Better than
83
%
of Macau properties
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Overall rating:
8.8
Excellent
4,926 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.8
Read all reviews >
What travelers say they love:
This hotel is beautiful and the staff are top notch.
Domenica from Macau
Solo traveler
More about Hotel Okura Macau

More about Hotel Okura Macau

Nestled in the heart of Cotai, Hotel Okura Macau is an ideal spot from which to discover Macau. Only 1.0 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Casino Grand Waldo, Galaxy Macau Building, Galaxy Grand Resort Deck.

At Hotel Okura Macau, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, casino can be enjoyed at the hotel.

488 rooms spread over 25 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, bathroom phone, clothes rack, complimentary instant coffee, complimentary tea can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hot tub, private beach, fitness center, sauna, outdoor pool. Hotel Okura Macau is your one-stop destination for quality hotel accommodations in Macau.

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Most talked about facilities

Swimming Pool
122 mentions
Housekeeping
111 mentions
Breakfast
49 mentions
Food & Dining
42 mentions

What they offer

10.0
Exceptional
Spaciousness

"The size was roomy, the bed was big and comfortable."

Kit P.

|

February 5, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Terrace Restaurant
Cuisine:International
Menu:A-la-carte
Nagomi
Cuisine:International
Yamazato Japanese Fine Dining
Cuisine:Japanese
28Floor Banquet
Cuisine:Chinese, Cantonese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Okura Macau from real guests

Provided by verified guests of Agoda
Agoda Reviews (4926)Booking.com Reviews (1148)
8.8
/
10
Cleanliness9.2
Facilities8.9
Location8.8
Room comfort and quality8.9
Service9.0
Value for money8.3
High score for Macau
Rating
9+ Exceptional (1502)
8-9 Excellent (807)
7-8 Very Good (686)
6-7 Good (187)
<6 Below Expectation (158)
Time of the year
Mar - May (796)
Jun - Aug (927)
Sep - Nov (876)
Dec - Feb (741)
Don't miss out!Users are booking a place in Macau every 4 minutes on Agoda.com
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Show reviews that mention 

Showing 3340 verified guest comments
12345
10.0
Exceptional
Noah from United States
Solo traveler
Deluxe Room King
Stayed 2 nights in January 2018

Japanese Luxury in Macau”

The Hotel Okura Macau is an oasis in the Galaxy complex in Macau. It's a perfect hotel to escape the 24/7 frenetic energy of Macau, with it's understated luxury and Japanese sensibility. Lobby: Compared to other hotel lobbies that have extravagant fountains and displays, the Okura is quiet and peaceful. Rooms: Spacious, comfortable, huge bathrooms, separate soaking tub, origami on the pillows. There is a lot of attention to detail Club Lounge: Great breakfast, afternoon tea and happy hour. Staff is fantastic. They are attentive without being overbearing; it's almost as if they're not there which makes for a very peaceful place to unwind Food: Fantastic restaurants; great quality Complex Overall: Everything is seamlessly connected. It's easy to navigate the shopping, dining and gambling options throughout the resort. Although surrounded by the glitz and glam of Macau, from the moment you enter the lobby, you feel transported to this

Reviewed November 22, 2018
9.0
Exceptional
Sean from Australia
Solo traveler
Okura Premier King Suite - Non-Smoking
Stayed 1 night in December 2012

Great Hotel!”

Brand New

this was my first stay at hotel okura macau and i was impressed with every aspect of the stay from the courteous and efficient check-in to check-out. the location is in the heart of the cotai area although i personally still favour the old part of macau over cotai. but for those who want to stay in cotai i'd highly recommend this hotel and if you can a get a special deal it's a bargain so keep an eye out for it.

Reviewed January 08, 2013
10.0
Exceptional
Kum from Singapore
Family with teens
Deluxe Connecting Room
Stayed 2 nights in December 2017

Excellent choice!! ”

Only regret about this hotel stay is I should have booked additional 1-2 nights! Simply love this hotel in Macau! Modern, clean n huge hotel with great location! Okura hotel is actually in Galaxy and there were 2-3 hotels inside all within walking distance. I booked 2 connecting rooms as have 2 teens. We love the huge rooms with modern interior. Very very clean rooms only thing is that there were cigarette smell in my teens room. Housekeeping came to spray some air freshener. Hotel provides free shuttle bus to many other hotels in Macau and ferry pier as well as airport. Besides casino, there are cinema, many shops and eateries inside Galaxy. Understand there's a great water park and a indoor heated pool in hotel but didn't have chance to use/ see. Water park has restricted hour as weather started to be cold. I will definitely be back to Okura for my next visit in Macau.

Reviewed December 25, 2017
10.0
Exceptional
robert from United States
Couple
Stayed 3 nights in March 2014

Wow, what a fantastic place to stay!”

Th Executive Club Staff, the beautiful grounds and wide variety of restaurants

From start to finish, our stay was fantastic. The Executive Club staff welcomed us and made us feel like old friends returning for another visit and this was our first trip to Macau. They even surprised me with a birthday cake, bottle of wine and macaroons on the day of our arrival, the day after my birthday. We were able to take the hotel shuttle into the city center to walk around and see the sights though it was raining. On our return to the hotel we experience and excellent foot reflexology massages at their foot spa. We sampled Korean cuisine for the first time at one of the many places to eat they offer and it was delicious. The Executive Club staff arranged for our transportation to the Ferry Terminal at our departure and were there to say goodbye as well. Should we ever return to Macau, we will most definitely return to the Hotel Okura Macau.

Reviewed June 04, 2014
8.8
Excellent
Kenny from Australia
Solo traveler
Deluxe Room King
Stayed 4 nights in August 2017

Relaxing Stay”

Well, I stayed 4 night at the Hotel Okura Macau which were so leisurely relaxing. The staff there were so friendly and the Hotel overall are very clean, room are beautifully decorate, pleasantly comfortable, definitely a 5 stars property. Unfortunately, the second day I were there, Typhoon Hato arrived and hit Macau and Taipa severely. The Hotel complex were out of power for about 5 hours. Offcourse, this is not the fault at all from the Hotel Okura, but from Mother Nature. Other than that, I really enjoy staying at the Hotel Okura and unfortunately did not get to enjoy the hotel full facilities due to the Typhhon, eg. Pool with wave. But Hotel guest can uses indoor pool and sauna up in L29. Would definitely come back to Hotel Okura again.

Reviewed August 27, 2017
9.0
Exceptional
Steven from United States
Couple
Deluxe Room King
Stayed 3 nights in March 2012

Elegant and Clasy”

All the modern ameneties

stayed at this hotel with my girlfriend for three days. considering the prices of all the surrounding hotels, this was a good deal. it was a beautifully appointed room with a contemporary japanese style. every amenity you could think of. of course there was the incredible japanese toilet with remote control everything. the okura macau is right on the grounds of the galaxy resort. i only wished that we stayed when it was warmer so we could take advantage of the awesome pools.

Reviewed September 16, 2012
9.6
Exceptional
DAEHOON from South Korea
Family with young children
Double Or Twin Deluxe Deluxe
Stayed 3 nights in August 2018

Best hotel in Macau with kids :)”

It was the 2nd visit in Macau with kids. I heard the Okura hotel is close to Galaxy Grand Deck, find didnings and good resturants! And it turned to true!! There was a big enough bathtub so my 7, 4 years old kids was able to heat their body and relax aftet swimming all day. And you know what, there is Televsion close to bathtub, so they could watch TV while they're in bathtub. That was best for my kids. And it takes just 1 min on foot to Diamond Lobby which you can see Diamond Show every 30 minutes so it's also nice. About Galaxy Grand Deck, it was amazing! I love it! You don't need to wait for the slide, you just can do this. You can see Orange, Purple and green slide, please ride the orange and you're gonna love it! It is extreme..kkk You can just use tube, safety vest for free. It is clean and neat. And the cheese burger, pizza tastes so nice. The price is affordable . Everything is perfect in Okura. I love this hotel and I'd love to visit here next time :)

Reviewed August 20, 2018
10.0
Exceptional
Ching from Hong Kong
Couple
Deluxe Room King
Stayed 1 night in August 2011

Okura Hotels & Resorts ”

the swimming is very very nice!

the legendary okura hotels & resorts brings its signature blend of modern comfort and tradition to the galaxy macau, providing a distinctly japanese interpretation of "world class, asian heart" hospitality for guests at this spectacular resort. leisure and business travelers at hotel okura macau can choose from opulent suites or luxurious guest rooms that offer the highest-quality relaxation through okura's harmonious combination of function and comfort.

Reviewed August 18, 2011
9.0
Exceptional
Yuanzheng from Singapore
Family with teens
Deluxe Room King
Stayed 2 nights in January 2013

One of the most luxurious complexes”

Hotel room design and finishes

Okura is within the Galaxy Macau complex. They have a private entrance offering a little more peace and away from the bustle. Stayed here 2 nights and extended at the Galaxy Macau for anothe 2 nights to compare. Rooms were slightly larger at Okura and touches better planned. Free minibar at Galaxy but amenities were better at Okura. Toothbrush, loofah, etc.. Between the two, I'd most definitely choose Okura if prices are somewhat even.

Reviewed January 23, 2013
9.0
Exceptional
Ka from Hong Kong
Couple
Stayed 1 night in January 2013

Great hardware, spacious room, peaceful & relaxing”

Tranqulity. Amazing bathroom.

Different from most hotels in Macau which are overly crowded and chaotic, Okura gives you a sense of peacefulness and tranquility. Spacious room, amazing bathroom, lovely gym and pool, great buffet breakfast. Love the Crystal bar. A rare hotel in Macau you can relax at. It's within walking distance from cotai old town.

Reviewed January 16, 2013
9.7
Exceptional
CHUI from China
Group
Deluxe Room King
Stayed 1 night in November 2011

服務一流的迷人和風酒店”

浴室,清幽酒店大堂

We want to stay in this hotel when we saw the ad of Galaxy in Macau. There are three hotels in galaxy while Banyan tree is always full house. There are many mainlander stay in Glalaxy while Okura hotel is comparatively quite with Japanese staff, when we enter to our deluxe room, we are impressed by the bathroom, bright and clean with a basin can get involved for 2 pax. Of course a japancese style toilet with washing bottom machine. New and Big, rather less entertainment and shopping arcade than Venetians offer a resting anf peaceful environment in Galaxy, Of course you still can go Venetians for shopping with frequent shuttle bus service or even walk within 10 mins. We love Okura and definitely will go again.

Reviewed November 08, 2011
9.7
Exceptional
David from United Kingdom
Couple
Deluxe Room King
Stayed 2 nights in September 2012

Very Nice Hotel with Class”

Staff and rooms

The Okura is a great addition to Cotai and has added great value to the area. The Staff are extremely well trained and provide a quality service. The variety of different restaurants provides a quality and good value for money cuisine. The rooms are of good quality and very comfortable. All together a good value for money hotel that will feature high on my Hotels in Macau list.

Reviewed October 06, 2012
9.0
Exceptional
David from United Kingdom
Couple
Deluxe Room King
Stayed 1 night in July 2012

Very NIce Hotel”

Rooms and Professional Staff

The Okura is a great addition to Cotai and has added great value to the area. The Staff are extremely well trained and provide a quality service. The variety of different restaurants provides a quality and good value for money cuisine. The rooms are of good quality and very comfortable. All together a good value for money hotel that will feature high on my Hotels in Macau list.

Reviewed September 10, 2012
9.3
Exceptional
Chiu from Hong Kong
Group
Deluxe Room King
Stayed 1 night in February 2012

Tranquil & cozy place to rest”

Japanese minimalist interior, feel like home

It is only 10 min ride on shuttle bus from the pier to the grand lobby of the Galaxy. Okura is just down the corridor. Once you pass through the doors into Okura, you can feel a kind of tranquility that makes you forget it is indeed in the middle of Macau. The minimalist interior, the scent, and the service staff's greetings are uniquely Japanese. Spacious room with open view, big standalone bath tub, electronic toilet, and spotless level of cleaniness are impressive compared to other new hotels in Macau. Will definite return.

Reviewed February 23, 2012
10.0
Exceptional
Stephanie from Hong Kong
Couple
Deluxe Room King
Stayed 1 night in November 2012

absolutely exceptional”

The suite was fantastic, the hotel was great, the service was delightful

We had booked the deluxe room, but since the hotel did not have any deluxe rooms available at our check-in time, they upgraded us to a suite. The suite was fabulous, and I was blown away by how much attention to detail there were. The grandeur of the suite in my opinion, included a sauna in the bathroom, a steam room/ shower, automatic toilets, automatic blinds in the rooms and living room, etc. We were very impressed with our room overall. The service was impeccable as well. We ordered room service several times, and the food arrived in a japanese bento box, which I thought was quite neat. The staff from housekeeping to concierge were polite and wore great smiles, and there was a Japanese theme throughout the hotel, including women dressed in kimonos welcoming the guests. We enjoyed the hotel very much, but not much luck at the Galaxy casino. A big recommendation for Hotel Okura at the Galaxy Macau!

Reviewed November 21, 2012
10.0
Exceptional
jiyoon from South Korea
Couple
Deluxe Room King
Stayed 1 night in October 2016

Excellent!!!”

Common!dont balme check in hour man. As tnc, check in is allowed from3pm!! I stayed at Okura Macau for one night and it was my 3rd anniversary on the date. My husband and I was welcome by all staff and they really made my day. All staff was extreamy kind and nice. The wave pool was stunning and even safe guard was always smiling. Room condition was great & loved room amenity(Loccitane!) too but there were only few room service menu option which is the only one thing I wasnt satisfied. I can tell overall service and room condition was perfect to us and it was wonderful experience for us and we will definately stay in Okura again.

Reviewed October 09, 2016
9.3
Exceptional
TING from Hong Kong
Couple
Deluxe Room King
Stayed 2 nights in December 2011

Comfortable and very convenient”

Clean and Tidy

This was my 1st time to stay in the Hotel Okura Macau, which is located in the Galaxy Casino in Macau. The hotel is great, the service is excellent, the room are very tidy and I am very satisfied with everything. The Casino is just 10 seconds walk from the hotel lobby. Overall I recommend this hotel especially for family and couple who wish to have some relaxation and entertainment in Macau.

Reviewed January 10, 2012
9.7
Exceptional
Lai from Hong Kong
Couple
Stayed 1 night in January 2013

One of the best hotel in Macau”

Very clean room, well-equipped room, good view with a nice balcony, good services, good location,

The only thing I found the hotel might have to take into account is room lights seems a bit dark even all turned on. Services that Okura Macau provided to us were great. We have been served in care. All staff in reception areas were nice to all guests. And, staff from concierge were very helpful and in very well manner to answer all our questions. Even best, the man in concierge wearing in glasses was the most nice staff I have met compared with my previous expeience. He did show us the way to Taipa and each restaurnts there. He also showed us in very details on what kind of souverign we might have to purchase in Taipa.

Reviewed January 16, 2013
9.3
Exceptional
Jo from Philippines
Couple
Stayed 1 night in December 2012

Great Place to Stay in Macau”

Beautiful hotel, modern facilities, great hotel staff

We loved our stay in Hotel Okura Macau. We stayed in a deluxe room and had access to the executive lounge where we stayed free afternoon tea, evening cocktails and breakfast buffet. The entire hotel smell really good. Our room is quite big with a big bathroom with modern amenities. I honestly didn't want to leave the room and just wanted to relax all day. It's a luxury hotel at affordable price.

Reviewed December 12, 2012
10.0
Exceptional
KA from Hong Kong
Couple
Deluxe Room King
Stayed 2 nights in November 2012

Great Hotel with Superb Service”

Spacious Room, Stylish Japanese Decor and Nice Facilities

I really fall in love with Hotel Okura Macau inside the Galaxy Resort. It's so wonderful that I feel like I am in a Japanses house. Just entering the hotel I had already been greeted by two ladies wearing Japanese clothes. The room is great, with a very big bath tub and a bag of hot spring powder. All complimentary products are available. I also love the special swimming pool and the beach. Every regular moment there is a tidal wave. It is good for living during the hot summer. I will definitely stay there again in the near future.

Reviewed November 10, 2012
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  • Excellent location
  • Casino at Venetian Macao
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