Hotel Okura Macau
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Hotel Okura Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, Macau
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Deluxe Room King - Bed Hotel Okura Macau
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    Hotel Okura Macau Reviews

    8.7
    Excellent
    /10
    (4446 reviews)See what guests said
    10.0
    Exceptional

    "Lobby: Compared to other hotel lobbies that have extravagant..."

    Noah

    -

    November 22, 2018

    9.2
    Exceptional cleanliness
    Recommended by 95% of guests

    Things you’ll love about Hotel Okura Macau

    Things you'll love

    • Free airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location
    Popular
    Nearby
  • Venetian Macao Casino850 m
  • City of Dreams Casino1.55 km
  • Macau Tower Convention and Entertainment Centre3.74 km
  • Macau Museum4.47 km
  • A-Ma Temple4.64 km
  • Senado Square5.1 km
  • Historic Centre of Macau5.13 km
  • St. Dominic's Church5.16 km
  • Monte Forte (Fortaleza do Monte)5.43 km
  • Ruins of St Paul's Church5.49 km
  • This property is in high demand!

    Booked 12 times since yesterday | 20 travelers are looking at this property right now

    Value for money8.3
    Distance to city center1.0 km
    Location rating8.8
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport2.5 km

    Rooms available at Hotel Okura Macau

    8.9
    Excellent
    Room comfort & quality
    Junior Suite with Lounge Access
    Junior Suite with Lounge Access
    ...
    • Room size: 84 m²/904 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Okura Premier King Suite - Non-Smoking
    Okura Premier King Suite - Non-Smoking
    ...
    • Room size: 115 m²/1238 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Connecting Room
    Deluxe Connecting Room
    ...
    • Room size: 92 m²/990 ft²
    • City view
    • 1 king bed & 2 single beds...
    Enter dates to see prices
    Junior Suite Package
    Junior Suite Package
    ...
    • Room size: 84 m²/904 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 99 m²/1066 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Imperial Suite with Lounge Access
    Imperial Suite with Lounge Access
    ...
    • Room size: 201 m²/2164 ft²
    • Balcony/terrace
    Enter dates to see prices
    Deluxe Room with Lounge
    Deluxe Room with Lounge
    ...
    • Room size: 46 m²/495 ft²
    • City view
    Enter dates to see prices
    Okura Premier Twin Suite - Smoking
    Okura Premier Twin Suite - Smoking
    ...
    • Room size: 115 m²/1238 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room King
    Deluxe Room King
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Resort View King
    Deluxe Resort View King
    ...
    • Room size: 46 m²/495 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Have a question for Hotel Okura Macau?

    What people love about Hotel Okura Macau

    • 10.0
      Exceptional

      "Room is big and clean, and the location is great."

      Winnie

      |

      December 6, 2018

    • 7.6
      Very good

      "Location is good to many places and hotels."

      Adeline K.

      |

      September 8, 2018

    • 7.6
      Very good

      "Rooms are great."

      Adeline K.

      |

      September 8, 2018

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    More about Hotel Okura Macau

    More about Hotel Okura Macau

    10.0
    Exceptional

    "Staff and Service are what sets this hotel apart - exception..."

    Keith

    |

    December 27, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "The staff are kind and helpful."

    WAI M.

    |

    December 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Hotel Okura Macau from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4446)Booking.com Reviews (1760)
    8.7
    /
    10
    Cleanliness9.2
    Facilities9.0
    Location8.8
    Room comfort and quality8.9
    Service9.0
    Value for money8.3
    All languages
    All guests (4446)
    All room types

    Show reviews that mention 

    Showing 3195 verified guest comments
    12345
    9.2
    Exceptional
    CHIN from Hong Kong
    Couple
    Deluxe Room King
    Stayed 1 night in May 2019

    Very good location and facilities ”

    Very fast checkin process upon our arrival , the front desk is very polite. The room is larger than we expected and the facilities is amazing. Will definitely choose this hotel again on my next stay in Macau

    Reviewed May 11, 2019
    10.0
    Exceptional
    Wing from Hong Kong
    Couple
    Deluxe Room King
    Stayed 1 night in April 2019

    Nice staff, spacious room, comfy stay”

    All staff is very friendly, helpful and patient. The room is spacious (well, it may be because my room has been upgraded to the next category), and there is a pack of bath salt prepared in the washroom which allowing you to have a relaxing bath time. Location is great also as it is situated in Galaxy. A highly recommended hotel.

    Reviewed May 08, 2019
    8.0
    Excellent
    Dean from Hong Kong
    Solo traveler
    Double Deluxe King Bed
    Stayed 1 night in December 2018

    I only went because I had AgodaCash”

    I live in Hong Kong, and had AgodaCash to burn, so went with Hotel Okura for one night because it fell within the credit range. I pretty much spent the entire day and evening in my hotel room working from my laptop, soaking in the tub, and ordering room service. So, I can't really say much about the place except that it was a spacious King room with your standard 5 star features and accessories. The only real down side was at checkin: I didn't want to pay the full deposit, since I was only staying one night (although in retrospect I'm not sure why I made that decision); the reservation clerk insisted I pay something, so I offered $200, but she nevertheless had the nerve to have my mini bar emptied and locked. I've always wanted to stay at the Banyan Tree, and this trip should have been my opportunity to do it, instead of fussing over a few dollars and planning poorly, to end up in a second choice hotel.

    Reviewed January 27, 2019
    8.4
    Excellent
    Wilkin from Singapore
    Couple
    Deluxe Room King
    Stayed 2 nights in January 2019

    VALUE FOR MONEY STAY”

    REASONABLE PRICE FOR A LARGE ROOM IN COTAI AREA IN MACAU . Service , layout , location are all well appreciated . 2 negatives to share : -- for a no smoking room , this is certainly poor ! The room is so full of cigarette smells that we could hardly breath -- we were assigned a room on high floor with poor view ! We did book a room with the nice view but since we checked in late , we took the room available . Overall , we believe it is still a good hotel but just our bad luck , perhaps !

    Reviewed January 17, 2019
    8.4
    Excellent
    XIAOLEI from Australia
    Solo traveler
    Deluxe Room King
    Stayed 3 nights in January 2019

    Terrible Front-Desk”

    I stayed at this hotel from Jan 7-11, the night of Jan 7 was awarded by the casino and the following 3 nights I booked via Agoda. For the award night I was told that I can consume some of the mini bar items for free, but the paid nights i need to pay for mini bar. okay so I had a coke on the night of Jan 7, but the house keeper marked it on Jan 9, saying I consume 1 coke on Jan 8, so when I checked out they asked me to pay for the coke. It was just 46 HKD, but I explained that they shouldn’t charge me, the front desk ladies didn’t say anything just asked me to pay for it. What an attitude! I was in a hurry to the airport so I have no time to argue with them, but as a regular traveler and fan of this hotel, I would NOT recommend it to anyone anymore.

    Reviewed January 12, 2019
    9.6
    Exceptional
    WAI from Hong Kong
    Couple
    Deluxe Room King
    Stayed 1 night in December 2018

    An Excellent Hotel”

    I have booked a room for celebrating my wedding anniversary. The hotel provides decoration to our room and offers gifts to us. My wife was surprised and very glad about it. The staff are kind and helpful. The hotel location is good, with shopping mall and casino nearby. But it requires a bit walking distance to the shuttle bus stop. The room is tidy and clean. It is also spacious and comfortable to stay. My overall comment is excellent and highly recommend to visitors.

    Reviewed December 17, 2018
    10.0
    Exceptional
    Winnie from Taiwan
    Family with teens
    Double Deluxe King Bed
    Stayed 2 nights in December 2018

    Best hotel breakfast ever”

    the range of food selections here are the best, from western to Japan to Chinese. and they taste awesome! room is big and clean, and the location is great. Galaxy got free shuttle bus to everywhere in Taipa area.

    Reviewed December 06, 2018
    10.0
    Exceptional
    Wai from Hong Kong
    Couple
    Stayed 1 night in May 2019

    Great facilities and food”

    Restaurants available are with good pricing and high quality, swimming pool and water park are with great fun and good hygiene

    Reviewed May 17, 2019
    9.2
    Exceptional
    DONG from South Korea
    Family with young children
    Deluxe Room King
    Stayed 5 nights in April 2019

    Super satisfying hotel”

    Everything is perfect! clean, kind, a lot of entertainment. but late check out rule is very strict^^

    Reviewed April 24, 2019
    9.6
    Exceptional
    Poh from Singapore
    Couple
    Deluxe Room King
    Stayed 1 night in March 2019

    A home away from home”

    In contrast to Galaxy’s display of grandeur, we love the simplicity and warm cozy feeling of Okura’s reception area. Both front desk and concierge staff were ready and attentive to serve us. The room has cool colour scheme and good lightings with a restroom that endorse you are the VIP! Oh yes, you must not miss trying the buffet on L6. The quality and spread perk you up! I just hope the room price will stay as I am already planning to stay more nights on my next visit.

    Reviewed April 01, 2019
    10.0
    Exceptional
    Noah from United States
    Solo traveler
    Deluxe Room King
    Stayed 2 nights in January 2018

    Japanese Luxury in Macau”

    The Hotel Okura Macau is an oasis in the Galaxy complex in Macau. It's a perfect hotel to escape the 24/7 frenetic energy of Macau, with it's understated luxury and Japanese sensibility. Lobby: Compared to other hotel lobbies that have extravagant fountains and displays, the Okura is quiet and peaceful. Rooms: Spacious, comfortable, huge bathrooms, separate soaking tub, origami on the pillows. There is a lot of attention to detail Club Lounge: Great breakfast, afternoon tea and happy hour. Staff is fantastic. They are attentive without being overbearing; it's almost as if they're not there which makes for a very peaceful place to unwind Food: Fantastic restaurants; great quality Complex Overall: Everything is seamlessly connected. It's easy to navigate the shopping, dining and gambling options throughout the resort. Although surrounded by the glitz and glam of Macau, from the moment you enter the lobby, you feel transported to this

    Reviewed November 22, 2018
    9.2
    Exceptional
    roger from Hong Kong
    Couple
    Double Deluxe King Bed
    Stayed 2 nights in September 2018

    Exceptional”

    This is our 3rd time at Okura...We had another pleasant stay. The only down side is the smoking smell in the rooms. We had a change of room but the smell seems to be all over the place. Something for the hotel to improve on.

    Reviewed September 16, 2018
    8.4
    Excellent
    Doris from Hong Kong
    Family with teens
    Stayed 2 nights in July 2018

    Good ”

    The Japanese ladies are patient with my kids, teaching them to fold the papers.They were really happy with it.It was a great experience to them. The breakfast buffet is nice. The staff service is good.

    Reviewed August 15, 2018
    10.0
    Exceptional
    Meilany from Indonesia
    Couple
    Deluxe Resort View King
    Stayed 1 night in June 2018

    Convenient”

    The hotel is located in the galaxy macau complex. There are casino & mall literally outside of the lobby hotel. There are shuttle busses to and from the galaxy lobby. Totally convenient and also pleasant stay!

    Reviewed July 22, 2018
    10.0
    Exceptional
    Karen from Philippines
    Couple
    Deluxe Room King
    Stayed 1 night in June 2018

    Perfect! ”

    Their room was spacious, newly renovated. They have a superb hotel service especially receptionists and their welcome committee. They have assissted us with our needs. I am also very happy with their amenities. Far way better than Venetian’s

    Reviewed June 14, 2018
    10.0
    Exceptional
    Venetia from Singapore
    Solo traveler
    Deluxe Room King
    Stayed 2 nights in May 2018

    Great Service”

    Shuttle bus was convenient, Okura is close to the Galaxy shuttle stop. There are shuttle buses to most places, and the complex is a lot less crowded than the Venetian complex. The staff at reception was really friendly and polite. Really enjoyed my stay here and will definitely book again.

    Reviewed May 27, 2018
    6.0
    Pui from Hong Kong
    Business traveler
    Deluxe Room
    Stayed 1 night in January 2019

    Above average”

    i choose the room type with Club lounge. However the hotel said their record not showing the club lounge. Finally i showed the agoda confirmation and they allowed me to use the club lounge. When i requested an official receipt at the check out and the front desk said cannot provide. I insist and said they can give me the receipt with the amount i paid with the agoda. Finally their manager agree to issue the receipt. The funny thing after 1 month, they ask Agoda to charge me back the cost for my breakfast. I told Agoda i enjoyed the breakfast at their lounge which my club lounge access, why i need to pay for the breakfast. That's a funny hotel which i doubt if i will stay there again.

    Reviewed April 29, 2019
    10.0
    Exceptional
    Cheng from Hong Kong
    Family with teens
    Deluxe Room King
    Stayed 1 night in April 2019

    What a wonderful place!”

    It's really good for family!

    Reviewed May 14, 2019
    8.8
    Excellent
    CK from India
    Family with teens
    Deluxe Room King
    Stayed 1 night in May 2019

    Very Pleasant Stay. ”

    Everything was good. The property has a lot to do. We enjoyed the Galaxy waterpark access. It would have been nice if we breakfast was included in the package.

    Reviewed May 11, 2019
    10.0
    Exceptional
    TAI from Hong Kong
    Couple
    Deluxe Room King
    Stayed 2 nights in January 2019

    Exceptional”

    A remarkable stay of my birthday celebration where I found the excellent service started at executive reception counter then following up with well arrangement of my birthday gift, all and all the service provided by hotel made me home away from home.

    Reviewed January 26, 2019
    12345
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    • Excellent location
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